The Olive Lounge in Rotherham

Great food. Friendliness from service staff is to be desired

How anyone can bare to come to this place I don’t know, came on for a few drinks a while ago with some girlfriends, cocktails were nice, unfortunately they were the only thing about the place that was. A short stubby middle aged man who I’m guessing was some sort of supervisor was extremely pervy and inappropriate to some of the girls on the bar and seemed angry when they didn’t reciprocate, I felt uncomfortable just being there, seems like a very toxic environment. Will not be coming again and I hope new management is put in place!

AVOID THIS PLACE AT ALL COST We were made to wait for a table when there were other tables available, this was after on the online booking I asked for a 4 seater table. Then when we placed our drinks order we asked for some water which never arrived. We never got told to circle the food that you want from the menu, the food then took ages to arrive. After the meal we were sat for quite some time (as were the couple by the side of us) until our plates got took away. I asked to complain and was told there wasn’t any management on site which is terrible, I got referred to Facebook from the staff. I sent a message on Facebook offering to resolve the matter before I went to social media and I wasn’t even worth a reply, I then I had to call the place and got told they don’t respond to threats about social media. TERRIBLE CUSTOMER SERVICE. Who ever the guy who said he was the manager needs to learn some customer service skills

Recently been for a Birthday meal. Good food, accommodated us with our banners and balloons and the service was great. I would recommend.

Went for some drinks. The Flamingo cocktail was DELICIOUS!!!

Well it exceeded my expectations to be honest. I’d suggest just 2 to 3 tapas dishes each with a garlic bread for the table to share, there were 6 people in our group and we ordered far too much food and we only did order 3 each but some ordered sides as well. Also if ordering the Camembert eat it as soon as it hits the table as ours set, so we wasted it. I personally would say there’s enough in each tapas dish to serve two people, I think we all expected smaller portions per dish but not complaining about that at all, we should have just looked around the room before ordering and would have noticed portion size, but there were so many nice sounding dishes on the menu we just kept ordering. The way to order was quite nice too, pens on table and just circle things on the menu and hand sheet in, simple but good idea and quick. Food wise I’d recommend try everything as there was nothing that we didn’t like, the garlic bread was thin base and tasty, the chorizo in honey glaze was lovely and a little kicky, but I think my favourite was the steak strips in caramelised onion and blue cheese, I could have eaten that all to myself. Others in group said it was the best mac n cheese they ever had, and recommended the cod and prawns (but I don’t do fish so didn’t try). Looking round the room the decor was very tastefully done and lovely atmosphere too, enjoyed everything so much going to organise a return trip with partner and other couples as soon as we can.

Fabulous Food as always, a great night out and the staff looked really looked after us.

The food here is always amazing and top tier. And never had an issue previous to this day. We went out for our Anniversary meal, the service from one staff member was awful. She made me feel very uncomfortable and awkward. She was very confronting when we raised a concern, we got dismissed straight away and got told we were wrong and made that conversation so awkward. I honestly wish i never said anything because the rest of the night was tense and ruined out night!! The other staff at the end apologised and we told her we didn't want to make a scene and she understood and apologised on the other girls behalf. If i’m honest i really don't want to come back here and thats a shame because it was one of my favourite restaurants. I used to tell everyone to come here and now i dont know. Such a shame….

Lovely food,great atmosphere very helpful staff

Disappointed with the manager! My friend paid a deposit on-line for our table but then we cancelled because she is ill. As an afterthought, I said I would use the booking to go with another friend, rather than lose the deposit. When I asked for the booking to be re-instated, the manager said he could re-book the table but we would still lose the deposit we have paid. The two phone calls were literally within 5 minutes of each other! The manager hid behind the 'T&C's' and was rude and offhand on the phone. I think that even if he has said that he was unable to return the deposit, but would offer us a free cocktail or starter then I would have been impressed by his customer service. I don't think he should be in hospitality - maybe look for a job as a prison warden?

We booked a table and paid a deposit, but unfortunately my friend became ill. We cancelled the booking, then 5 minutes later I decided to go with another friend rather than lose the deposit. I rang back and spoke to the manager who said I could re-book the table but would not get my deposit back. He was rude to me on the phone and completely unreasonable. It was literally 5 minutes later. I think even if he had offered a free drink or small token I would have been happier, but he acted as if our custom was unimportant, because there is plenty more where we came from. I will not be going there again. Having read other reviews, it seems the manager has a poor attitude.

Have been tonight for tapas and drinks. Beautiful food and great cocktails/drinks! We will definitely be back. Service, food and drinks all great. The very best cocktails in Rotherham!

Me and a friend booked a table for tapas and drinks on a Saturday evening. Upon ordering drinks was asked to see ID from across the room in front of everyone at the bar by another member of staff presumed manager who wasn’t even serving me. I then realised I hadn’t brung my ID I did ask to show a picture of it which she denied before I finished my sentence. I completely understood this but as my friend already had paid for her drink we made our way outside so she could finish it then was going home to get my ID to return for our table we’d booked for tapas. Although then a member of staff proceeded to come outside and ‘check on me’ as ‘managers instructions’ just to make sure I wasn't having any alcohol as though I was a 12 year old child. They did proceed to let me know I would be told to leave if I was having a sip of my friends drink which is very very pathetic and quite embarrassing. I was very embarrassed and in complete disbelief how the manger spoke to me and handled the whole situation therefore didn’t return for our booked table.

Always good food, however deserts not so much. Staff attentive when quiet, but difficult to attract attention when the place becomes busier. The staff are friendly and in the main helpful.

Booked to go with friends as had seen the offer ‘order 6 tapas dishes and get a free bottle of wine’. Upon arriving the manager (Jonathan) was unwelcoming and rude. When we asked about the offer, he said it was only on during April and we could not do it. However, after looking back at the advertisement for it (screenshot above) I realised that nowhere on the post does it mention only available in April - false advertisement. Food was delicious and waitresses were lovely, however, evening was ruined by the managers attitude. He fetched the bill over to us without us asking for it and stood waiting with the card machine telling us we had to leave as our time was up. I go a lot at weekends for cocktails but will not be returning to the restaurant.

We visited yesterday. I booked in the morning for me and my husband and our 8 month old using the website. I booked for one of the available slots at 5pm. When we arrived at 4:30pm the owner (who had just sped past us on his bike on the way) approached us (and without us even knowing he worked at the olive lounge) said 'you can't go upstairs yet, you haven't booked until 5pm'. We explained that we were aware of what time we had booked and because it was a nice day had come early to buy a drink and sit outside. He seemed abrupt and unfriendly and immediately put us on edge. Regardless we bought a drink and sat outside until our 5pm booking. At 5pm we went upstairs and the owner opened the doors to us and the first thing he said (again in a very unfriendly manner) was 'if you are bringing the little one in future you need to book for 3 people'. I explained that we haven't been before and only 2 of us would be eating so I had booked a table for 2 and then in the booking notes I had requested a highchair for our baby who would also be coming. He said his booking system doesn't work like that and he had had to change tables around (even though we were the only ones in). Again we felt very uncomfortable and unwelcome. I actually booked it this way because I didn't want to book a space that an adult who would be eating could haven taken. He then took us to our table and walked away without explaining anything about our menus or where the drinks menu was. We spent a good 5 minutes trying to work out how to fasten our son into the broken high chair that was left for us and the owner saw and said 'don't ask me how to use them, we don't use them very often'. He then walked off and we didn't hear from him for the rest of our meal (thank god). Thankfully a lovely young lady then came over and could see us struggling with the highchair. She looked and confirmed it was broken and swapped it. She asked us if we wanted any drinks and we explained that we didn't have a drinks menu. She then showed us where it was and asked if anyone had explained how we were supposed to order (by circling what we wanted on the menu). We explained not and I asked who the man was who had taken us to our table and thats when she confirmed he was the owner. The only reason we have given 3 stars is because this lady was lovely and the food was amazing and very good value for money. What a shame the owner ruined our experience. Many people had recommended this place to us and we would have had a lovely night had we not sat there feeling very uncomfortable. I can only think that the owner was annoyed we had booked on the day and for an early slot, meaning he had to race to work earlier. If you don't want on the day bookings or children visiting your establishment then change your website. Or maybe even add a high chair option when booking if it causes such problems. If I did do the booking wrong then maybe say hello first before lecturing me or possibly even wait until after our meal to kindly explain for next time. Maybe Mr money bags needs to stay behind the scenes and leave his lovely staff who understand how to cook and treat customers nicely to it!

Great place, good service. An absolute must try.

Overpriced food but excellent staff. Not worth a second visit as meal was rushed and bill given without us asking for it !

First time for us as a family, Tuesday night meal out. Lovely environment, friendly attentive staff, food was very quick, very hot and very tasty. Will definitely be back again soon. Thank you.

Lovely place. We only had drinks but the atmosphere and DJ set were great

Excellent service, very friendly staff, the food was amazing. Would definitely recommend the pizza. Desserts were delicious, strawberry cheesecakes, and chocolate brownie kebab. Will definitely come back, and I would recommend eating here. Thank you 👍

Excellent tapas we chose all gluten free as I'm Coeliac All very tasty good size portions and we couldn't finish it all

Lovely food. Good choice and friendly service from staff. We dine here roughly every three weeks and it is an excellent place to meet up with family.

Excellent tapas choices and cooked to a very good standard Great cocktail selection on offer Good service on a busy evening

The food is fine nothing spectacular. The waitress suggested 3-4 tapas dishes per person but this was definitely an upsell as 2 would be plenty! The toilets were disgusting someone had been sick earlier and in the 2hrs we were there the toilets weren't cleaned, it may have been because it was a Saturday night and they were busy but the smell was vile and certainly put people off there food. Won't be returning.

This manager is a disgrace expected us to squeeze into this table I mean none of us are a size 6-8 but we asked nicely to be moved no our only option was leave food under hot plate bearing in mind no one nos what the eating so I’ve just sent all mine back his attitude stinks he said we can get up an leave if we need to how rude Edit he’s knocked drinks off an little waitress called izzie was amazing training an left our table to her but bless her she did amazing who do I complain to

Absolutely amazing couldn’t fault it! The manager here was so professional and even had good banter. The food was so good and the drinks were on point. Both upstairs and downstairs were friendly and welcoming. Missed a familiar face on the bar that night though. The lovely manager must have given her a night off.

Lovely! The steak is always amazing and the brownie hanging kebab was delicious as always. The staff here are fantastic especially a few more than others. Love coming here. Even the door staff are polite which is refreshin.

Midweek Christmas meal with colleagues. Had never visited Olive Lounge before and as a mainly tapas bar wasn’t expecting much when I ordered steak. How wrong was I? One of the best, most tasty steaks I’ve ever had. Absolutely loved it. I can’t comment on the usual levels of service as we were in a large group who had pre-ordered our meals, but everything came out hot, on time and everyone was happy.

We had an amazing night here on Saturday 27th Jan 2024 .. Cocktails were amazing 🤩

Fantastic Food, Great Flavours and a superb variety too . Serving 9 people 9 different dishes and all piping hot at the same time takes a special kind of skill which the chef here has mastered to perfection, Staff are so lovely and very welcoming too , would highly recommend, this was my second time here and will certainly not be my last for sure , Thanks a million .

Spent the evening here on New years eve. Everything was absolutely perfect 👌

Booked in advance for Boxing Day with me and a friend for a table for two. Turned up and sat down to be given a list of what I can only describe is everything off the menu you were not able to serve. We both ended up having pizzas. Could have really gone to fairy pizza or Shiraz across the road! We both tucked in to our pizzas and side of Cajun fries until we realised there was maybe about 3 tubs of Cajun spice poured on them. If we wanted spice we would have gone to Bollywood for a hot curry. We were sat down eating when we we heard a table of 6 complaining they had put a £20 deposit and no food on the menu. Waitress was very apologetic and proceeded to say because It was Christmas you’d had to freeze everything so it would last. The table then complained about have no chicken thighs and said she would ring the manager. After she spoke to the manager she then went back to the table and said “really sorry we have got chicken thighs and also croquettes which she probably sent someone to co-op to supply as we were told they didn’t have any. If you can’t cater then don’t advertise! Simple!

Lovely food, and Morgan, our waitress was fabulous, a credit to the company! Nothing was too much trouble, she was lovely!

£7.50 for a cocktail served as picture. Freezing cold in bar, everyone had coats on, this place has gone to pot. 😔

Nice drinks good offer but took ages to be served spent longer at the bar

5 of us went to the restaurant and we couldn’t fault one bit we all said that we would go again To order you just circle the item on the menu what you want Everything was cooked perfectly and all the dishes tasted delicious From the prawns, mushrooms, lamb kebab muscles etc The staff were really friendly to

Lovely tapas, very reasonably priced. Great portion sizes, a special shout for the belly pork - delicious. Vibe was nice, staff attentive. Will definitely return.

The only thing that stops this place from being perfect is how busy it is it's that good it's too popular

Lacked atmosphere. Food ok. Service ok

Booked table of 4. Our friends had COVID so could not make it. We still went as not to lose our deposit. £40 paid. Only got £20 off the bill as two people couldn't make it. If they did come and didn't eat, would we still have lost the deposit? Stated on booking that it is £10 pp on booking and not per table. However, nowhere does it say that you will only get this booking fee off your bill if all people attend. Not directed to t's & C's on booking either. Manager 'jonno' attitude is shocking! Food was okay. Would absolutely not go back and will be advising anyone to eat elsewhere.

Was told that we needed to leave the table at 7.30. This was completely understood by ourselves. However, through the night we felt rushed and pressured and felt like we were being pushed out of the door in a rude manner.

Loved the food, the price was great, staff were excellent and attentive.

If you like a buzzing atmosphere, this is the place for you.

Good selection of keg beers, spirits and cocktails. In and out seating. Tapas on some nights. Live music sometimes. Haven't eaten here yet.

Went on a family birthday was asked to pre order food for the party of 10 which I was fine with.When the main course food arrived steaks were very tough and cold so ended sending it back. Garlic mushrooms had no taste and cold Tapas was nice and plenty of it

Not visited the area before, was recommended. The venue was well presented and clean. However was more for a younger age group. Very busy and noisy. Food was nothing to shout about and in my opinion expensive. Won't visit again.

Had a table upstairs in the restaurant midweek. There was only one member of staff with every table full, she was great and really trying her best. The food wasn’t great, it was all overcooked cooked especially the prawns and cheese bites. At one point another member of staff helped clear plates then quickly disappeared. Only writing the review to say how well the waitress did!

Not very impressed with our experience here The service we received was terrible from start to finish It was quite busy and the staff seemed very rushed We we’re given a quick explanation on how to order then nobody came to get our drinks order we had to call over the waitress to ask for drinks which then took ages The food arrived but no plates the waitress had clearly forgotten us as she served another table and again we had to call her over to ask for plates The food was okay and is it was tapas night all the dishes were £4.95 The drinks were reasonable priced but due to the terrible service we will not be returning any time soon

Nice to sit outside but only do lagers, so would go more often if did a better selection

Booked a table for 8 and paid £80 deposit. But only had £60 deducted from bill as only 6 turned up on the day. Nowhere in the t&c’s does it state this. I was told I had cancelled two people. I said that I hadn’t as we still arrived for our 3:30pm booking on a very quiet Saturday. (Didn’t get busy until we were leaving at 5:30 and still at least 10 spare table settings available not including our spare two). One tapas dish never arrived (bread and olives) and was deducted from the bill. Never asked if we wanted desserts and even though we spent over £230 with drinks beforehand downstairs and our bill upstairs - we felt rushed. Also had to wait at least 15 mins before drinks arrived. Also when we did arrive on time it took the quite abrupt waitress 10 mins to come over and tell us that we then all had to write down our choices on one menu for the 6 of us. If we had known we could have done this from the start as not been in over a year and some had never been, and two wasted a lot of time rather than just taking our order as we then had to pass it around and lots of crossing outs as many people wanting the same dish. Very disappointing experience. Also the lemon chicken (3 on our table) was all very dry and not lemony. Photo shows the empty tables so no need to have stolen £20 as they weren’t desperate for the seats.

We went on a Sunday early evening, and it was just what I was looking for. Quick, decent food, not busy, not noisy, and friendly staff. The range of gluten-free options was a big plus. We'd been a bit apprehensive because it is always full of the younger crowd, and we are a middle-aged couple and my mother in law, but was a nice bite to eat, no kids or blaring music. Will be back.

Had a wonderful midweek evening meal at the Olive Lounge, not really a fan of Tapas but was recommended by several people so gave it a try and was not disappointed. We chose a selection of dishes, seven in total which was plenty for two people and can't fault a thing,freshly cooked so piping hot and all delicious. Staff were great too friendly and very attentive. We will definitely return.

The food was lovely, the only fault was felt rushed and did not have time for a desert. A member of staff called Alanya did stand out from the rest. Was very helpful Alanya made all of us very welcome, discussed the cocktail list with...

We visited last month as some friends were in the area and we wanted to catch up over some good food. My friend booked a table in the restaurant as none of us had ever been before for food, and we were very pleased we...

It is very disappointing that I have to give a one star review for this venue ... as the tapas were tasty. .. its the attitude of the staff .. the having to pay a deposit beforehand , then debate it,( when on a group...

Fantastic food & service! ⭐️⭐️⭐️⭐️⭐️

Great little place, was heaving upstairs, guessing that was the Tapas Tuesdays thing going on though. Plenty of choice on the menu. Staff was friendly. Had to ask about mocktails as there were none on the menu. Good atmosphere. Not ideal for disabled as quite...

We had pizzas here on a Sunday afternoon. The cocktails and food were great and we cannot fault the staff. Food is served only in the bar area on a Sunday though, which meant that it's a bit awkward to eat (as most of the...

Worst restaurant experience I’ve ever had in wickersley. The staff where extremely rude and clearly felt as though they where better than every customer in there. When we booked we specifically asked for a table in the corner as I have bad anxiety and feel extremely awkward however the guy who sat us sat us directly in the middle of the restaurant where everyone could see us and walk past us. He didn’t even let me finish My sentence before rudely interrupting me. He knew we requested this and the restaurant even said when we booked this wouldn’t be a problem. Another thing that happened was this same guy screamed at the waitresses infront of the whole restaurant making everyone feel extremely awkward. It’s disgusting how this place treats there staff and customers. It was so awful we left straight away and only had our first drinks. There’s so many other better places in wickersley to eat so I’d definitely avoid this place and go elsewhere!!!!

Fabulasse Food lvly Freindly Staff Definatly Going Again😘🌟🌟🌟🌟🌟👏👏👏

Myself and and my family including two young children went for a birthday celebration on Saturday afternoon. We were given a lovely welcome on arrival. From start to finish our needs were attended to. Nothing was too much trouble. Even the two young children were...

Attended for a large group meal, drinks and food were alright but one waitress was very rude and unfriendly that it sort of spoiled the evening. The rest of the staff however were great so was a shame that we felt uncomfortable due to the...

Arrived here for a 30th birthday party, had this booked for a long time. Seated us on two tables not even next to eachother after being promised two tables together. But we carried on with it and got sat down. But one certain staff member...

We visited the olive lounge this evening for a family meal. We have been before many times and always enjoyed the food, drinks, atmosphere and also staff. This evening however the staff were absolutely terrible. A huge group of young staff gathered around the bar...

Went in the afternoon for a cheeky pint and pork scratchings with the dog after a long walk. Nice to sit outside, staff took a bowl of water out for the dog and a decent pint of Moretti. However £7.10 for a pint and scratchings in, let's be honest, Rotherham is London prices. C'mon!

Didn't partake of food, so I was unable to comment.

Shocking. Staff here are appalling. We refused to eat at the restaurant as we were so off put by the service and attitudes at the bar as well as the manager. Lacking severely in customer service skills. Don’t waste your money

Only had cocktails and I'm very glad they were 2 for £10! But they were very nice. Over the rainbow was a fun one.

We have eaten at the Olive Lounge 5 times and have always enjoyed the food. However, we recently booked there for our wedding anniversary, but had to rebook last minute as our 1 year old daughter was sick. The day before the rebooked meal my...

We went quite early in the afternoon for cocktails so wasn't busy. Small bar so gets pretty full as the evening comes. But really enjoyed it, lady serving was fabulous and said she'd only been there a month...so weldone to her.

Great service, delicious food. Definitely will be back 👌👌

Came here this afternoon (21/1) with my Sister for food and drinks. Had a really good time, the girl who served us upstairs was lovely, as was the guy downstairs who made our cocktails. Food and cocktails were really good! Would definitely come back.

Dali or Aussie and she’s only been for less than a week but she had been the best bar staff always on it especially on a Friday when it’s the busiest what a great employee

This was the first time we have visited and it certainly won't be our last. The food was excellent, great variety of food choices and the staff were very attentive and excellent customer service. The prices were very reasonable for the standard of food and...

First time I've been.and it was fabulous. Was there for my sons birthday. Food .staff.service was fantastic. Will definitely be going back

Worst place to eat or drink in wickersley. Frequented by the usual ten Bob millionaires.

Party of 5 for Christmas food and drinks. The food is a very good standard, especially given the pice.

Visited the Olive Lounge for the Tapas Tuesday with a group of friends …… it was dreadful from start to finish. Food Cold, Place was freezing with everyone sitting in coats eating their food, absolutely no atmosphere! The Managers attitude was despicable. Definitely won’t be...

Went with a group of friends. Had been asked to preorder food, which was fine as it meant the food came quickly,however the restaurant was so cold, that the food was barely lukewarm. Every party in the restaurant were sitting in coats. When we paid...

Very attentive staff, gorgeous food, we went for tapas Tuesday, and lovely drinks, I'm pregnant so had a mocktail. It was quite chilly but other than that we had a fab meal. I had the Halloumi fries, Patatas Bravas and beef brisket, all were lovely but the Patatas Bravas were amazing. Thank you!

I went with a group of friends we were seated by the manager who spoke to us like we were something he had trodden in absolute disgusting and it was -3 outside and no heating on in the place it was freezing no apology given...

Really slow service because of the cocktails.

Ate here last night, lovely food, at decent prices, good service also. The restaurant upstairs was a little cool & lacked atmosphere but overall good..will go back.

Brilliant food and service. The food was generous portions, all delicious and came very quickly.

Another lovely night and food, highly recommend

R8 for a pint like in summer plenty going off bit of wanna be seen place if u like being seen go there ...some people were having selfies and some were drinking and some were having fun

Just outstanding. Everything was perfect.

My wife and I booked a table for late Sat evening, (21.30 Hrs) But arrived just before 21.00, to the dissaproval of the waitress. The dining area had several empty tables at this time of night. To enter the dining area you must run the...

We were recommended this restaurant by colleagues. Ground floor bar spacious and staff pleasant. Is the Tapas bar independent of the ground floor bar? In the restaurant the menu was good with ample choice. Main issue, which made for an unpleasant dining experience, were the...

Food was OK, staff miserable. Not one smile, or hello, then couldn't get us put the door fast enough.

Friendly staff nice atmosphere lovely food 👍

Distinctly average food made all the worse by the rude staff. My friends were running late due to traffic so I was sat alone and it took the waitress forever to even offer me a drink. Once my friends arrived we were reminded rather frequently...

Went for Tapas Tuesday ,food was stunning and staff really helpful and friendly.

Don’t go. Terrible place run by even worse people…. Won’t be going in there again that’s for sure… Save your money and go to the W or Garrison proper service from decent people

I visited the olive lounge for my daughters birthday as a party of 8 after a disappointing trip a few months ago I decided to give it another chance. We sat though our whole meal with no drinks not even a glass of water only...

I was ordering drinks from the downstairs bar and i felt sorry for the workers there as the the people on charge were treating the workers poorly and i could see on all the workers faces that they were stressed and felt like they were...

Great tapas restaurant. Visited on a Tuesday when a range of tapas dishes are available at a reduced price of £3.99. Great value, great dishes, drinks prices are reasonable too.

Amazing food, we couldn't chose our favourite dish. Lovely staff, even though it was busy.

Very nice cocktails but very disappointed that they stopped serving tapas just as we were about to order!