Costa Coffee in Rotherham

Service is always good, not always the cleanest, but being busy it's failing is from the success.

Went to the drive through and wasnt able to order more than one drink as before id finished my order she said next window please absolute disgrace

Normally a good experience. How ever today I encountered a young lady that made a mistake with my order and instead of making the situation easy she Sed I was wrong and gave me the wrong drink! I wasn’t in the mood for an argument being Sunday! So I took the drink almost at the bottom of it and got this! Wow made me gip!!!!!!

Excellent coffee, cookies and service.

Very busy. Not a lot of staff. Service slow.

Very clean professional run outlet. Worth a visit if you're at retail world

Very nice cinnamon bun and chismas latte

Good service. Its would be 5 start but prices are to high now and that put me off buying food of them .you

Quiet afternoon not too busy at 2.30.. Good atmosphere and friendly staff

No free seats when visiting on a Saturday morning and a big queue. Too cold to be outside so we left without purchasing anything.

Located in the heart of parkgate this little Costa was fully stocked, plenty of seating inside and out and had really friendly staff. Me and my wife had the Terry's chocolate orange hot chocolate and a muffin each. Both really tasty and an excellent addition to your menu!! My only issues are, not much of a view (,can't be helped, I know, so not a complaint) but I think costa should consider their rota as there seemed to be only two staff on and as costumers came in quite thick at one point there was a lot of pots out. Absolutely not the staffs fault at all as they were working double time to maintain customer control, but I feel 1 extra member of the team this review would have definitely been a 5*

Asked for a hot chocolate and got a luke warm one as the syrup did not melt into the nor did the cream on top. Not a all the service I expected. purely a waste of money for what normally is a really nice drink when hot

People constantly swearing whilst I had my grandaugter with me. Staff not interested

Small wait time for order, service was good, but it was very busy and long queues for the toilet

Hit and miss depending on who makes the drinks. Tried a popcorn frappe and it was really nice. Had the same again on a few days later and it was bland. Rowdy atmosphere and not much change from £10 for 2 drinks.

We ordered a cappuccino and a flat white and cinnamon roll , and they tasted very nice, and the session was calm and enjoyable

Not a place i visit mutch bit expensive for what you have

Fantastic service received from staff.

Went with my daughter and granddaughter, was very busy, and not much room for the pram, we did get a seat inside. I bought a cup for on the go and my daughter noticed it was dented, no hesitation for them to change it

Ordered a latte got a milky coffee retaining needed

We use Costa often. And it's pleasant. The kid who served me yesterday obviously wanted to be somewhere else. Never smiled once. Only spoke about 5 words. None of them were thank-you. And I had to remind him to put my cheese and bean toasties in the cooker thing after he took the last customers order out. Apart from that it was good and we shall go back again. Everyone can have an off day.

Quick service, noisy in store and had to clarify order but not a problem overall

Usual lovely service from the team, they even know my order. Just as good months on 👍👍👍

Call in now and again. Usually just for a drink. Has very nice hot chocolate the hubby always has tea. It wasn't busy when we visited was clean and tidy and the young lad was brushing up the floor of bits and spraying the tables between customers. Has a drive through but we sat in. Also has toilets and an outside eating area. It has recently had a re vamp. A fetching salmon pink colour and matching seats , very nice it looks too

Just had takeaway cups as dishwasher broken, average Costa outlet

Very nice and much improved from last visit

Is all standard Costa stuff, decent coffee and M&S food. This one can get fairly busy especially around 10-12 in the morning on the weekends.

Good service, friendly staff, tables cleared as soon as customers finished

Me , husband and 8 year old always get a costa whist out shopping and usually love it not last night, we visited costa in Rotherham on the retail park and the service was shocking. We ordered 3 drinks we were never asked what size we want so we’re just given smalls. I ordered hot chocolate but wasn’t offered cream , staff were either on there phones or totally rude and to top it off I was told if I scanned my app I’d get a free drink on my next visit but no free drink showing on my app so don’t even think she scan it right , would not return to this costa

Great experience..... lovely staff, clean tables and chairs all in all .

Could do with a refurbishment, seating was rather grubby

I was always welcomed with a smile and received fantastic service from the employees, notably Luke.

Great little stop off, friendly staff

Spot on had a sausage bap and a pot tea really tasty.

Costa Coffee never fails to make me happy.

Always a good coffee from this branch.

Brill. Always pop here for a coffee when shopping

Got to have a coffee when your out

Very pleasant staff, but the seating area is very dirty, floor covered in food and 80% of the chairs are stained. We watched 3 different people enter and turn up their noses at the state of it. Not somewhere we visit often the shopping centre, but Costa we do and this is the worse we have been in!

I dropped into Costa coffee in Parkgate today with my carer and friend. They got their drinks easily. As it was cool I fancied a hot chocolate without milk as I have an allergy to milk. The staff flatly refused to even think about how it was possible to do a black hot chocolate. Their excuse, it is made with powder and would clump... They refused to look at me and explain or even listen to how it could be done (using the got water from the tea pot water dispenser). My carer's cappuccino was shocking! Like warm frost to write her directly. Surely a global company can suit people's allergies by having black, or no milk, hot chocolate! The staff could be friendlier and the coffee could be far better

Waitress taking the order was not concentrating, too busy chatting over order microphone. Frostinis poor.. no taste ....no problem getting fresh ones and waitress very obliging....but would not order again. Cinnamon Brioche dry... overall very disappointed

I do not recommend!!!! This Costa is not good at all the sandwiches were not even warm I ate a wrap that tasted like cardboard and I ordered cold milk with my coffee and I got hot There is also not enough different types of food I am really disappointed

Love Costa, but today has raised many issues! My daughter in law had an allergy to eggs and milk, today we decided to buy a cake with our coffee, so asked if a product was vegan, the reply was yes, to double check asked again if it was vegan, yet again told yes! When we sat down checked on Costa website to find contains both eggs and milk!!!!! Yes they did change the product however if we had not checked the website we would be at hospital!!!!! This was Parkgate Rotherham!!!!

2day we called to costa coffee 4 a iced drinks was very helpful as i could carry my own tray someone from costa help me would go again

Me & my visted costa drive thu 4 the 1st time & I would say it's a lot quicker than going into then chain of store i had a medium hot checolatw & blueberry muffin my mate had a cheese toasty we als took advantage of the offer that is on at moment 50% off food

Costa Coffee Drive Through. I’ve been here several times recently and been disappointed every time, the guy doesn’t seem to know the difference between different drinks. All I get is the same scalding hot flat milk in every drink. More training needed

Really friendly staff at this branch. Coffee & food always a predictable good standard. I like that I don’t get ‘specials’ in my face. They will try to upsell but usually in terms of a larger cup can’t complain as sometimes like today when I have to go back for a 2nd cup. Lovely knowing smile when I said big one would go cold on me! Now back to the car & fight for space on the road. The way these staff are with young children today amazes me. They are truely in the Christmas spirit

I have visited this establishment on 3 occasions, each time giving it the benefit of the doubt, hoping there was an improvement each time. However, the coffee is terrible ... they try to up-sell by giving you double shot lattes when you've asked for normal latte. (Happened twice now so not just a mistake!) The second occasion I took the coffee back, staff grunted at me that this is how it is! Erm no, i've had plenty of Costas in my time. Sadly with Costa Coffees these days there doesn't seem to be as much gluten free choice, they have gone backwards! Here they could offer me nothing!

Staff are very friendly, efficient and welcoming. They helped to make mothers day special. Will definitely be returning!

Lovely coffee and I love Costa’s carrot cake. Nice seating it’s just a shame that it wasn’t quite cleaned when we went to sit down and the toilets were quite smelly too.

For mixed here. Sometimes good, sometimes slow other times bad. It is never consistent and seems to have a high turn over of staff

Coffee hot tasty as normal in Costa seating basic not comfortable to relax in it is a small unit .. outside main bus stops so sometimes it a struggle to get in if you have a pram its difficult to get in or out with people waiting for buses

I visited costa coffee with some friends and my 2 year old son. The place was disgusting and the fruit that they were selling was covered in mould in a fruit bowl on the counter. The coffee was freezing cold really bad experience. I emailed...

Can be a little slow at times to be served as sometimes staff are chatting to other customers. OK if you're shopping and fancy a coffee break down at Parkgate, but otherwise wouldn't go out of my way to visit here

Called for a coffee and a cake this afternoon with a friend, after looking at the cake section we soon changed our mind as there was flies on them, we told a member of staff and she said it couldn't be helped!! Maybe cover them...

Just popped in for a quick drink, not busy at all, place was dreadfully untidy inside & out. Dirty pots everywhere & floors covered in litter, both on the customer side & behind the counter. Staff just weren’t bothered...the worst Costa I have ever visited...

The restaurant wasn’t what you call clean, with sticking to floor, tables didn’t look brilliant, put it down to them being busy, but when sat down people on another table were commenting about the dust/muck around the edges of floor which didn’t look like a...

Well what can I say, I was waiting in the que to be served and on the counter there was 2 cakes on cake stands with no covers over "the covers were at the side of the cake stand" there was a number of flys...

On all 3 occasions of visiting this particular costa, mine and my friends order has been wrong all 3 times! The first time, we went inside and they made the wrong drink, which they soon rectified by replacing the drink. The second time, we came...

Asked if I wanted marshmallows with kids drink (4 marshmallows cost 45p) and if I wanted their roast so I said yes and that cost an extra 20p which wasn't mentioned at the time.

Visit here quite often is a lovely coffee shop with both fantastic food and coffees.... staff are very friendly and make you feel very welcome certainly remember there customers faces. Autumn in particular always has a smile on her face and Ryan is very polite...

No issues here enjoyed a lovely coffee and toast last wk the service was fast and my tray wa carried for me

Nice staff lovely coffee and comfortable seating. Reasonably priced. Can be difficult to park outside.

Rude rude staff on till -actually quite shocked to be spoken to like this. Will avoid in future. Other Costa at parkgate much nicer staff.

Great place and great coffee nice and friendly staff they have a great selection of sandwiches and a good seating area

We went into the new Costa on the Parkgate Retail World today to try it out as it's not been open long. It was quiet for a Saturday afternoon.. I normally go to the one on the ring road at Meadowhall which has a lovely...

The staff are always friendly and the coffee is to die for! The range of food and snacks are second to none and the place is very clean and attractive. What more can one ask for? What makes it more special is it is right...

Went for a coffee today and had a offer for bacon sandwich for a £1 bargin i thought mmmm bacon was thin as paper best part was the lightly toasted breadbun deffo not worth a quid in my eyes

I have been now in a few Costa Coffee in our area of South Yorkshire. For me was the superb service from the staff behind the service counter. They were fast, efficient and excellent customer service. Excellent visit.