Based on 589 opinions finded in 3 websites
Based on 589 opinions finded in 3 websites
Nº 808 in 1046 in Hammersmith and Fulham
Nº 89 of 97 British in Hammersmith and Fulham
Opinions
Great setting good generous pub food and drink they had very helpful staff for an all age family meal. One young grandchild a bit noisy no one complained
30david47 . 2024-11-11
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Lovely location for a Sunday roast with the family. Waitress service by Hailee was exceptional. Would thoroughly recommend.
Dominic D . 2024-11-10
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This spot is great for Sunday lunch - and dog friendly too. Their spiked hot chocolates - especially the Jameson Orange one - are delicious. Our server Eggsie was efficient and welcoming too
Beccy T . 2024-11-04
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Came for the Sunday roast and was mediocre to say the best . Hailee is the best !! She was so lovely and looked after us well, which more than made up for the experience !!!
Raj M . 2024-11-03
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Great food, fab views, fantastic service. eggsie was really attentive we didn’t need to wait long to be served, food was delivered promptly. Would deffo come back
Danya V . 2024-11-03
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Hired upstairs for our 50th Wedding anniversary with 60 guests. We had canapés, wine, Prosecco and the bar. The venue is great with a balcony seating over 20 people, the main room very spacious and a seperate bar. Toilets on the same floor. Best of all, the staff are fabulous. Eggsie, Max and Tasha ,in particular, were brilliant. Nothing was too much for them to make sure our guests were looked after. After the event 30 of us had dinner downstairs in a seperate restaurant room. Again great service and really good food. I cannot recommend this place more highly. Top spot!!!
ICaway . 2024-09-09
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Loved our Sunday roast and restaurant but it was mainly Hailee who made effort above and beyond for us and our doggies to have best experience. She is credit to a company! Thank you Hailee you are a star ⭐️
Tereza N . 2024-09-01
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Brilliant riverside views and nice cold beers. Don’t need much else really. Service was quick and friendly. Didn’t eat but what we saw looked good.
DelawareKelly . 2024-09-01
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Generous portions. Excellent Sunday Roast. Service was attentive and friendly. Good choice of drinks . A relaxing enjoyable lunch
TonyfromLondon987 . 2024-08-25
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Swarnim was fantastic, not only did she look after us magnificently, but took on child care duties for our 18m old daughter. Food was good but the service even better.
Malcolm55 . 2024-08-21
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The riverside location is (obviously) great. The restaurant part of the pub is very comfortable, the service is friendly, and the food is good. Two of us had the pie, one the planter's burger, one the fish and chips, and another the burrata salad (a starter, with a side of chips). Nice food, but this isn't gourmet dining.
James T . 2024-07-08
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We had a great Sunday lunch at the Old Ship (restaurant/conservatory) which is a lovely pub by the river. We were a large group and the service was excellent. Eggsie and the other staff were friendly and asked us several times if we needed anything (and the restaurant was busy). The food great and good sized portions , it also came very quickly! We will def be coming back x
Lavoyageuse80 . 2024-07-08
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Great food, service was excellent, thanks Eggsie! The roast beef snd pork were really good. Would certainly return when back in London
robbieuk26 . 2024-07-07
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We spent a lovely long summer's afternoon having lunch on the front terrace, yesterday. The only downside to the experience was the quality of some of the food, but otherwise everything was great, especially the service provided by the two young ladies behind the bar, who not only took our orders and served drinks, but also served the food and cleared up afterwards. Great service!
Stephen Linton . 2024-06-26
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Lovely location, brilliant service, good selection of wines, plus a wide range of spirits. The only downside was a mixed eating experience (some of the dishes were good but others not so). However, this was more than compensated for by their attention to detail and brilliant service provided by the two young ladies behind the bar, who not only took our orders and served the drinks, but also served the food and cleared the table between courses.
Stephen L . 2024-06-26
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10 of us there for Easter lunch. Starter (wild mushrooms on toast) was fine. However, the main course (roast beef) was pretty poor. One slice of reheated beef -- literally 1mm thick! -- and tough, as well. Pretty mean: and very poor value for £20.00 Some of the others had roast chicken. Dry and overcooked.
Simon R . 2024-04-01
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Possibly the worst Sunday roast we have ever had. Anemic roast potatoes, veg terrible, watery gravy and plastic cheese cauliflower cheese. The waitress Hailee was very sweet, which was the only good thing. Waste of money much better options on the area.
AdamL2196 . 2024-03-31
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Went for a Sunday roast with some friends, the food was so good and our server Eggsie was so sweet and kind! Would go back for food in general.
Venture68137691287 . 2024-03-03
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Customer service was really good, eggsie in particular was really accomodating and nice Hailee was also super lovely and was very prompt with her service Overall a great dining experience
Megan K . 2024-03-03
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The pub and the food are good. The crowds at weekends make it fast food. The roast is good but service is stretched. Staff try hard but find it difficult to give quality service when busy. My preference is not to be sst at a table and querted with disinfectant as the table is cleaned from the previous customers ... The atmosphere is good and the beers awesome. Choose your time carefully!!
RugbyDave50 . 2024-02-27
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I had the chicken roast and it was scrumptious with a particularly good yorkshire pudding. our server Hailee was the best!
Thea D . 2024-02-11
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Our server Hailee was amazing - thank you so much ! Had the beef roast and would 100% recommend , and the conservatory has a great view of the river
Inspire11599606192 . 2024-02-11
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Thanks Hailee for your service! Food was great and the environment is nice! We had a good lunch time at the conservatory.
Abel V . 2024-02-10
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A great pub for Sunday family lunch, ideal for enjoying great food at reasonable prices in a lovely part of London. Staff were very friendly and accommodating.
yiannis m . 2024-01-28
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Very good lunch in a very pleasant space with a lovely view. Service a tad slow but very pleasant staff m.
Honestassesment . 2024-01-14
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Hailee was great! Fantastic service and really enjoyed our time here - would defo come back again. Great way to spend a Sunday.
Harriet M . 2024-01-07
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Excellent place to have a drink. Friendly service, great views of the river and good beers! It's our "go to" place along the river...
ajcpeople . 2024-01-01
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Great situation and a regular fixture for Boxing Day lunch. Great food and service - thanks to Will.
Robert S . 2023-12-27
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Fabulous food; Fish and chips was excellent, as was the Bangers and Mash and the Steak & Ale Pie. Great Guinness. Superb service from Mel, with a smile. Prompt, friendly. A great spot to visit.
Stephen F . 2023-12-26
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Food was perfect! Moni was fantastic and served us with a smile and a lot of Christmas cheer! Too much to eat all at once so the pub kindly bagged Our leftovers to eat for dinner. Brilliant day!
mordauntpia . 2023-12-25
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Best pub in Hammersmith. I think I can consider this The old ship my favourite pub in Hammersmith . The food is good, the staff is nice and the location is beautiful.
marcopatmarcopat . 2023-12-11
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We had the most wonderful lunch here yesterday (07/12) in the private dining room. The staff were helpful and friendly, the food was delicious all whilst looking over the river with burning log fires and a tremendous atmosphere. Well done, this is how pubs should...
William T . 2023-12-08
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A great dinner. A big thanks to Eggsie who treated us so well all evening. Particularly enjoyed the mushroom starter and sticky toffee pudding.
Yan Y . 2023-12-01
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Quite a few tables were reserved and we thought we’d have to make do with a table on the balcony in the cold but Eggsie (one of the staff) saved our night! After politely informing us that the balcony was about to close, she proceeded...
WbDev14 . 2023-12-01
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What a place. Moni smashed it for us all with her winning smile. A true hero. Amazing ….. thank you
nimam939 . 2023-11-30
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Lovely warm pub. Fantastic friendly service, and great classic pub food. Would highly recommend for anyone in the Hammersmith area. Thanks Eggsie!
PatriciaParry . 2023-11-29
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Excellent food and service from the team, especially waitress staff moni. Staff made us all feel welcome and comfortable including my 2 year old son
philip m . 2023-11-26
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Lovely experience! Great atmosphere, beautiful view and delicious food. Service was brilliant, our server Will was very friendly.
Raphaella C . 2023-11-26
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Had a good Sunday Lunch (chicken) in the Old Ship. Great atmosphere and view overlooking the river. Great service from Will! Thank you and see you next time.
Julia K . 2023-11-26
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Moni looked after our family for a special Sunday Roast dinner and we’re very thankful for the excellent service. Recommend a Sunday, ensure you book and you’ll not be disappointed. Conservatory is a lovely space.
Gavin D . 2023-11-26
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Mel was absolutely delightful tonight treated us really well made her whole experience a delight. Love it
Mehmet H . 2023-11-18
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We enjoyed a delicious lunch from the sandwich menu, beers on tap were fab too! Great ambiance and lovely fire. Eggsie warmly welcomed and served us very well, many thanks. We plan to return......
annagregorowski21 . 2023-11-13
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Went for a leaving do. Tash was amazing on the bar, never flustered and kept the team well fed and watered all night long. It’s a great spot, it’s not an old man’s pub like a few along the river, proper working pub. Great beers,...
Richard C . 2023-11-10
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Food was tasty and portions generous! We were served by Hailee who was very friendly and professional! Will definitely be back 😊
Eliza S . 2023-11-04
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Stopped here yesterday to shelter from the rain and the welcome was amazing! I really enjoyed the very personable attitude from one of the female managers (long grey hair, sorry I am embarrassed to say I didn’t find out her name!). She was incredibly welcome...
LandL80 . 2023-11-03
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All good except... the cheese board at £18 came missing the chutney and with very few biscuits. When we told staff we felt short changed they gave us another full board with generous portions of everything, which was great. But when we got the bill...
GlobeTrotting594414 . 2023-10-30
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We had a brilliant night at The Old Ship and what a delicious roast dinner! The chicken was really beautiful quality and so well cooked. The Aspall went down so well! And our vegetarian family member really loved her meal. There was a really good...
D W . 2023-10-24
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We had my 70th birthday here on Saturday lunchtime. I reserved the Drawing Room months in advance, and I'm so glad I did! Fifty guests (the maximum for the room) comprising family and friends enjoyed canapes and sliders, with a range of drinks, all of...
JamesGledhill . 2023-10-17
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Was here fir lunch, got nice spot by the river view, beet were ok, food limited veg options, ordered too much. Any way had good time jn sun and breeze
regm889 . 2023-09-30
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I visited this pub with two other couples yesterday evening. Two male mates and myself went up to the bar while our partners found us a table. On arrival to the bar I was refused a drink by the server on the grounds I was...
Adventure40547159494 . 2023-09-20
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Friendly staff, good (if unspectacular) food and a truly great view. Enjoyable time for an evening out. Worked for me!
ajcpeople . 2023-09-17
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Booked the drawing room upstairs and the staff at the Old Ship did a brilliant b of making sure we all had a great time. The party food menu was excellent too.
raphaelbrandon . 2023-09-10
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We were 8 on total - 2 families of 4 people for. Sunday munch. The services was nice, with a big smile and helpful. We had a nice view on the Thames. The food was generous and fresh. I took a fish and sheep and...
GNT1203 . 2023-09-04
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Worst pub on the river. The staff don't know anything and are rude to customers. They make constant mistakes and don't care how it affects you or anyone else. Also you have to pay for plain soda water?? Better go to the black lion where...
hannahdG1520PK . 2023-08-26
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Excellent service. Great to have a discrete space. A pub with great character and location. The food was excellent, too
Kevin B . 2023-08-23
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Unique place, very nice staff, pity about the food. The food wasn't tasty, no hint of a plum in the sausage dish and the veg underdone.
Tina G . 2023-08-21
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Another wholesome experience! The managers Eggsy and Rob were wonderful. The team were friendly, efficient and very competent. Thank you.
catarina_r_camacho . 2023-08-20
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We booked on Wednesday for 1230 Saturday. We arrived, and all was great - was a bit surprised by the average reviews! We were given a lovely table by the window overlooking the river, and the very helpful Mel opened the big windows for us....
YesandJohn . 2023-08-20
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Great place to have good, very friendly staff, food is always quick and delicious. The position on the river is fantastic.
Slyce n Dyce F . 2023-08-20
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Lovely, friendly Youngs pub-restaurant ; on a sunny Saturday it was the least frenzied of the string of great pubs along Hammersmith riverfront. Interesting interiors, great loos, superb beer & food and fast friendly service, especially from Mel. Pea hummus and Caesar salad perfect.. Thank...
Plummet . 2023-08-20
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Nice Sunday lunch in the side room. Staff were friendly any issues they sorted promptly. Fish and chips was very good.
Curious62449862252 . 2023-08-17
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Had Sunday Lunch there last weekend and it was very good. We were a little concerned that the table wasn't big enough for the 8 of us but once we moved, it was all good. Food, service and atmosphere was excellent.
Chris T . 2023-08-14
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Mel was amazing! Top waitress! Very attentive and made our Sunday roast lunch wonderful ! The food was beautiful and cooked to perfection Thanks Mel and chefs for all your hard work ☺️
londongirlie92 . 2023-08-06
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Popped in to the Old Ship on Sunday for a lovely roast. We were greeted by Rob, who was very friendly and recommended the pork, which did not disappoint.
Catarina C . 2023-06-30
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Always love coming here, Rob and the team are great. The food was amazing! We got a roast dinner, massive portions! It was very busy but whenever we needed something there was always someone to help.
stephanieaC4333YP . 2023-06-19
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Drinks prices were as expected in this part of London but, taking into account this is a Youngs pub, the range of cask ales on the app was pathetic. One strong beer only and the rest could be bought by the bottle. We shared an...
Martin D . 2023-06-17
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Enjoyed a lovely lunch on the Riverside. Chicken Supreme was juicy paired with a delicious wine as recommended. The staff were very accommodating and helped us navigate the menu. Hats off to the team at the Old Ship for making my better half and I...
Jamie M . 2023-06-17
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A stunning location, incredible views, delectable cuisine, and Rob—he is amazing. Whatever you are looking for, this pub is the perfect destination.
ann-natchaa . 2023-06-17
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Came here for dinner with the wife. Server was lovely although she was working very hard always appeared when we needed her. Food was good. Wine recommendations were nice and knowledgeable. Would go again.
Jake G . 2023-06-17
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I had the most discriminating experience since moving to London at the Old Ship. I got refused service because I was an international. The old ship doesn’t accept any foreign ID. I had my physical South African ID card (not a photograph). They asked us...
Sa1477 . 2023-06-11
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Horrible, the manager (blond girl with short hair)she refused to serve us for third time. Apparently we were rude since we adviced the waitress, very rude too, how to prepare a shandy since they were doing it wrong. I never felt so bad, it isn´t...
martthapp . 2023-06-09
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I’ve always been a big fan of The Old Ship and the food, drink, location and atmosphere is still great. However, I was very disappointed by the quality of the service on my last visit. I had pre-booked a table for Sunday lunch but when...
David F . 2023-06-05
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I booked this place for my girlfriends birthday so we could have lunch by the river but when I booked there was no indication that I had to request to sit by a window or in their conservatory, in fact as a first time visitor...
benwB1432HZ . 2023-05-30
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I was shocked to see a plate of six pieces white bait being charged £10! Not only they weren’t particularly well presented or delicious. When compared with other items anyone can see it’s been overcharged. Merely due to the settings with the river view, the...
Freedom36355519595 . 2023-05-29
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Great service. Wonderful view and good pub food. Really lovely place for a family meal. Good value for money. Open windows give a fabulous view of the river.
Margot63W . 2023-05-29
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Main course was good. We were about to order a Pudding when server at the table behind us dropped a dish of mayonaise which went over my wife’s hair, dress and handbag & my shirt. No attempt was made to apologise so we we decided...
2906Julian . 2023-05-27
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Just met up with an old friend..booked for dinner. Lovely spot next to the river. Staff are very friendly and were trying to be helpful but...they had run out of menus (!) ..run out of steak, pork steaks and other items..and you have to queue...
Jim123Surrey . 2023-05-24
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Came to the Old Ship on a lovely sunny day to enjoy the view. We were served by Maddy and Rob, what a funny pair. We he had 2 wonderful burgers. Will be back soon
GaryQR . 2023-05-19
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Had lunch here with a few mates, managed to get a table with amazing views of the river. The atmosphere was really chilled, Rob was amazing and catered to all our needs. The food was super tasty, can't wait until our next visit!
stephanieaC4333YP . 2023-05-18
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Lovey Sunday roast along the river and dessert wine by the glass which was a win for me. Will certainly go again.
Jake S . 2023-05-14
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Horrible (and expensive) Sunday roast of overcooked beef, watery tinned gravy, undercooked potatoes and stale Yorkshire. This is a nice place to drink and the food they have to cook fresh (fish and chips) looks ok but otherwise I’d skip it.
AFT78 . 2023-05-14
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V.good visit. Friendly service, well cooked food and great selection of beers. Enjoyed hearing about what a great place Young’s are to work for.
ajcpeople . 2023-05-13
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Love the position of this place right on the river We had booked dinner before a concert so to start we had the conservatory to ourselves ! The staff were also friendly and helpful and service was good . The food was lovely and we...
Malcsfamily . 2023-05-11
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I was at the Old Ship for my 30th birthday. I thought that the food was exceptionally good and the waiting staff were very helpful. The venue is excellent and I would recommend.
Anton M . 2023-04-17
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Stylish and decadent, this cosy pub is a great pit stop for your Thames stroll. Greeted by the warm fires and hot drinks, it was a perfect way to shelter from the cold winterly winds. Finished off with a complimentary brownie, we could not have...
Matteo Q . 2023-03-05
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Must admit that I’m surprised to see so many negative reviews here! My friend and I had a lovely pub lunch on Sunday afternoon, I couldn’t fault anything. Gorgeous pub and location on the river with cosy interior. Camembert with caramelised onion was divine with...
BunchOfLilies . 2023-02-28
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The Old Ship is in a perfect location . We have been here many times . Today we booked a table for lunch . There was no attempt at a welcome but we found our reserved table . No instructions as to how to order...
Jennifer E . 2023-02-14
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Fantastic pub great seating and wonderful hospitality I really recommend coming here for a drink and I hope to be back to try the food
AndrewR167 . 2023-02-04
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Ordered the antipasti this evening for £25. To be shared. Besides the bread, there were 18 items on the plate, including 8 single slices of old tired salami. I piece of fennel, two artichoke hearts and 1 sun-dried tomato. A complete rip-off. This might be...
robertfirth . 2023-02-02
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We booked online for a family of five (four adults and one 14 year old) at 8pm on a Saturday evening, only to be informed (rather abruptly) upon arrival, that under 18's are not permitted in the establishment after 8pm. At no point during booking...
laurasT849NW . 2023-01-29
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Me and some friends were walking along the river and decided to pop in for some lunch. We were greeted by Rob, very friendly chap! Really good service and amazing food! Will definitely be back!
stephanieaC4333YP . 2023-01-24
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We visited for a post dog walk feed the kids on Sunday lunchtime and were greeted by a lovely chap called Rob. He managed to get us a great table with a wonderful view instantly and let us know we could only have it for...
GaryQR . 2023-01-23
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We arrived quite late but was met with only “niceness”. Eggise and Maddy— outstanding and comforting food on a very cold evening —- thank you
I7383ZTneils . 2023-01-18
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A lovely riverside pub. Outside heaters so can enjoy the amazing views for longer. Food was great and the staff were super friendly and attentive. Will definitely come again!
mattys12345 . 2023-01-13
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This once superb pub has descended into the depths of despair. The outside tables permanently have detritus from previous guests. There is no direction and clearly no training. The staff dress as though they have slept on a nearby bench overnight. Their attitude is unwelcoming....
mgarn33 . 2023-01-10
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Had a fantastic afternoon at this lovely riverside pub. Staff were fabulous, very accommodating, friendly and helpful, and I had a lovely afternoon enjoying their extensive selection of food and drink. A gem along the river.
Laurenw23xq . 2022-12-06
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We visited the old ship for early dinner on Saturday. The service was disorganised mainly because they had one waitress looking after all the tables. The food looked OK but my main course was going cold. We ordered additional drinks and because of lack of...
martinsL3959NO . 2022-10-30
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One has to remember this is a Young's pub with centralised buying and a corporate approach to meals.That said, our Sunday roast was ok but nothing more.Pork with no apple sauce, no French mustard avialable and for beer drinkers no Guiness and they ran out...
soss171 . 2022-10-02
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Nice time spent with friends on the the terrace. Staff were good, atmosphere was nice only downsides was no heaters upstairs.
Johndailythe1st . 2022-09-06
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Popped in Sunday for a roast and it was lovely. Great views and friendly staff to boot. Highly recommend visiting and relaxing by the waterfront. Will be back soon.
oscarbA7618FB . 2022-07-30
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48 Opinions
Sadly, as I was a reasonably frequent Balans guest, I am compelled to write a bad review. Cocktails were fabulicios, but alas, that is where the fabulous ended. The menu seems reduced, so we picked bites and sides; croquettes, mac cheese, chicken strips and skin on chips. These I sum up as cold, cold, burned and old. We watched the burned chicken, croquettes and chips in the windows for at least 15 minutes so they were stone cold, even the dishes, when we eventually persuaded the hard pushed waiter to bring g them to us. The chicken was black in places; however, the most inexcusable was the chips. No skin and very old. When I say old, the potatoes had clearly been cooked once and left for a day or two to go grey and powdery. Whether they were fried again on the day I do not know as they too, were cold. All in all, for £127, we had six cocktails and the disappointment of having to order a pizza when we got home. Really disappointing, as Balans used to he a bit if a staple of mine and only ten minutes away. Sorry, Balans, once loved, but from now on forgotten. I recommend the Bull next door feom now on.
43 Opinions
This pub is so lovely and welcoming with affordable drinks and tequila. The barmaid Tyla was so friendly and gave a lot of information about the area for places to eat. Will definitely visit again hopefully tyla is still working there.
40 Opinions
The most unfriendly and rude lady manager I ever met. Definitely customer service and attitude is not her thing. We were a large group of people we went there after work ( we literally work opposite the pub) few of us already with drinks in hand and majority of us not, for the simple reason we were not settled yet, we were chitchatting when suddenly the lady introduced herself as a floor manager, she pointed her finger to each of us and said “ because you are occupying 25% of the floor, I want each of you ordering a drink” Obviously we were shocked and speechless and we left. Shame on her.