Based on 2.173 opinions finded in 1 websites
Based on 2.173 opinions finded in 1 websites
Nº 1127 in 1872 in Brighton and Hove
Opinions
Things sometimes go wrong but when you have staff that take care of it immediately and make it right, that’s solid customer service. Lovely stay .. get the sea view room. It’s wonderful.
Keith Anthony . 2024-10-02
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Had a lovely group stay at the hotel. David who helped with our bags was a diamond and the security staff Joe, and Rich were so friendly and made me feel very safe. Thanks again, highly recommend.
Ellicia Lotherington (Elle) . 2024-09-28
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This wonderful hotel amazingly, accommodating to my dog, molly, and I. The breakfast was very tasty and the hotel is surprisingly spacious and has lots of nice places to read a book etc. Superb sea front location, very historic building with wonderful staff.
Real Restaurant Inspector . 2024-09-24
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Very outdated, dirty and worn out...... To my surprise, I slept in a bed with bedbugs! Bites all over my body. Do not book this hotel.
J Nei . 2024-09-23
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Nice old hotel. Clean everywhere but needs a refurbishment. Good range of breakfast food. Self service breakfast. We had a seafront view that was great, but a Saturday night can be very busy and noisy outside! Need to pay for parking overnight that ranges from £25-27. Not many spaces, so we had to park in a nearby 24 hour carpark that cost £28 and walk about 5-10 mins back. Staff were all very friendly. Great atmosphere to the place. You can imagine it in it's heyday. Quite a maze of rooms. Good budget hotel. Would definitely return.
Jo B . 2024-09-23
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Been going here for 4 years now it does need a bit of TLC I appreciate old hotel but needs freshening up. Do a good breakfast shame they stopped doing scrambled eggs not everyone likes fried eggs ! I did ask the waiter if I could have scrambled eggs or even poached he returned from kitchen saying they were too busy to do this. Most hotels accommodate this so you saying just ask isn't the case at all
Val Jeeves . 2024-09-22
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Best holiday we have had staff were outstanding nothing was too much trouble . Food was amazing so healthy and tasty,David has worked there 40 years and was a wealth of knowledge and he had time to share with guests . Rooms cleaned everyday and everyone worked as a team . Lift was a little slow but then it was over 100years old and added to the quirkiness. Would defo return lots more to explore.
Mo Worgan . 2024-09-22
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A lovely, old hotel on Brighton seafront with very attentive and friendly staff. We would definitely stay there again.
Michael Renigan . 2024-09-20
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dirty stained furniture, cracks in wall and mice
Shirley Brooks . 2024-09-20
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Nice relaxed atmosphere,good location
Sean Glennon . 2024-09-19
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Located right on the sea front, evening entertainment and cocktail Bar, self service breakfast, full English & fruits, yogurt ect...very helpful staff. Pre booking at £15 However do not upgrade to a king room as it's just 2 beds pushed together. Parking is very limited and the city car park located right next to the hotel is £40 a night. The Bar ladies toilets were overrun with mini flies entering through the vents. It's one of the oldest Hotels in Brighton so expect to see the age of the building. The room itself is clean and acceptable, but don't expect to have a nice hot or even warm shower as it runs cold unfortunately. No hair dryer placed in the room Does have an iron and board No kettle or glasses for tap water. It's ok for a quick stay And the staff are friendly
Emma Cuthbert . 2024-09-17
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Great location. Room was cleaned very well by the young staff (except for the dirty windows and dust in corners but that’s not their fault). Window didn’t open, no air conditioning, it was very hot. It was very noisy and we slept badly but we did choose a central hotel so it wasn’t a surprise. Breakfast was very disappointing. Bad quality and unfriendly staff. Delia was helpful on the front desk as were the two gentlemen dealing with the cars who were very clear and forthcoming about the parking situation. The young trainee receptionist has a terrible attitude and is only interested in getting people to have breakfast etc and has absolutely no sense of how to be pleasant with a client and very obviously makes comments about people. This is not a four star hotel receptionist. You need to be clearer about your policies. I wrote to you to say we were travelling with two small dogs but the information was not added to my room and the trainee seemed most unimpressed by this. It’s your job. Also the website mentioned parking and when I asked if we had a good chance of finding a space there was no encouragement. I decided to opt for a city car park. Upon arriving we found out you actually have a well guarded garage not just parking and are insured. Why not tell your clients? We were extremely disappointed to find out OURSELVES that as we were leaving on the Gay Pride Saturday we actually had to leave at seven am instead of eleven as we had planned because of road closures!!! I asked if we could move our car to your empty garage without charge tonight to make our early departure easier as the roads will close early Despite the garage being empty and given that we have already paid for outside parking you could have made a gesture to a client. A negative answer- absolutely no sense of helping in a one off situation. There are other hotels in Brighton! Ne choisissez pas cet hôtel si vous espérez un 4 étoiles
Anne Rabbett . 2024-08-02
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This hotel is a joke. £17.95 for the worst, most disgusting dry tasteless breakfast I’ve ever had. Honestly you should be embarrassed that that’s what you’re serving to guests at a 4 start hotel. The bacon has easily been sat there for least four hours (rock hard) there was not glasses for juice etc and the “continental” portion is none existent. No fruit. no yogurts. No cheese and ham. Just a toaster. Could easily have walked less than five mins from here and had a cheaper, easier breakfast. Save your money.
Katie Dune . 2024-07-29
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Wonderful place to stay. Old enough to have some character but with all the conveniences you'd expect. The staff from the concierge to the bar servers were all wonderfully friendly, polite and helpful. The room itself was great, with plenty of space and a nice bed. Loved it here!
Scott “DeathBoy” Lamb . 2024-07-28
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Went in for a drink this weekend. Was very busy but the staff were great, big thanks to Chantel for helping us out
ella f . 2024-07-28
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The afternoon tea was amazing. The staff were helpful and nothing too much trouble. Will definitely go again. Thank you, The Old Ship, for making my son's graduation day perfect.
Mandy Mayes . 2024-07-26
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Didn’t have breakfast at the hotel, but charged me for it anyways!!! They told me they couldn’t verify whether or not I had breakfast on one of the days during my stay as they have a sheet that they tick off daily (if you go down for breakfast) but they don’t keep those sheets for more than 24hr and get a new sheet every day - I missed the point where that’s my problem?? What’s even the point of having a sheet then if you are not going to keep it long enough to log your customers breakfast?? Maybe a good idea would be to inform your customers at the beginning of their stay about that - instead of being sneaky about it. Charged me £30 for food that I did not eat. Such a scam. Absolutely disgusting - won’t be coming back again and won’t recommend it.
Nicolle Rose . 2024-07-25
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Had a nice beach view from my room window . Will definitely be staying again soon
Royston Allen . 2024-07-24
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The hotel has a good location but is too old and needs a deep refurbishment. The price does not match the services you get.
Mohammad Abbasabadi . 2024-07-24
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The Old Ship Hotel in Brighton offers a charming and welcoming stay. The staff were incredibly friendly and attentive, always ready with a smile and helpful suggestions for local attractions. The breakfast buffet was a highlight, boasting a wide variety of fresh and delicious options to start the day right. While the rooms were simple in design, they were clean, functional, and surprisingly spacious. The beds were exceptionally comfortable, guaranteeing a restful night's sleep after a day of exploring the city. The hotel's central location, just steps from the beach and pier, made it a convenient base for sightseeing and enjoying Brighton's vibrant atmosphere.
Max Arthey . 2024-07-22
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Decent place, great location for beer or cocktails overlooking the beach and pier
Darren Merry . 2024-07-14
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Really enjoyed my stay here, apart from the weather everything was great. The Beach is directly across the road. The staff and service was great. Very helpful and welcoming
Ken Agu . 2024-07-11
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This place is probably not worth your money. The location is really good, and the staff is nice. The hotel is old, which is not an issue in itself, but it's been maintained very poorly. The entire thing is close to falling apart. It's very worn out and dirty.
Daniel L . 2024-07-11
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It's a great old hotel. The breakfast is nice with plenty to choose from. My room looked out to the sea and the beds were really comfy.
Dave campbell . 2024-07-11
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Great location, good service. Floors creak but it is an old place and you can tell the staff are doing the best they can to stay on top of things. Beds are very comfortable and the views are beautiful. Rooms could do with a bit of updating but it kind of adds to the character.
Ben Standen . 2024-07-04
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Location is fantansic, that’s lucky! The rooms are old and very dusty, toilets are stained and over all looks unclean, NEEDS a big update for the money you spend as not even a USB port in the room , the drinks at the bar are awful, do NOT go for a 10 quid cocktail as it’s on TAP!!! Warm drink in a gold glass 😡 don’t complain guys coz big man LES has got to be the WORST manager I’ve ever came across and I travel all over the place, near on 500 quid for 2 nights, I’m only one in and already wish I’d booked a travel lodge 😡😡😡
suz mckenzie . 2024-06-29
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Room ok but needed checking little bits not right but it was for one night and we will be back with a front room next time
Peter Mills . 2024-06-27
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Great stay at the ship hotel last here 1999 hasn't changed much
jayjay975 . 2024-06-26
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Lovely place to catch up with friends.
Josephine Ledwith . 2024-06-21
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My room was nice and comfortable, but there were some bits that needed a refresh. Paint chipped off on the skirting and some marks on the walls that needed painting over. The bar & food service was good, although it can get quite busy at times. Also, if you're entitled to a discount on your food and drink, sometimes it doesn't get taken off! I think the menu at the bar could have been better & they would probably get more customers with a couple more dishes. Breakfast was buffet style and was really nice. It would be better if you had an option of scrambled eggs and not just fried, also bread rolls instead of just bread or toast. On my 1st morning, I was walking around trying to find the tea or coffee before seeing the restaurant staff doing this as table service. I did have a very nice stay.
Neil Burrows . 2024-06-21
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This hotel was in the perfect location for my trip to Brighton. The staff at both the reception and the bar were always very friendly and attentive and the breakfast was delicious with a great selection. However, the hotel had lots of quirks due to its old architecture, such as a very slow lift from the 1920s which didn’t fit many people. We could also always hear traffic and people noise from outside the hotel during the night which they provided earplugs to minimise the impact of but this was not always enough.
Eleanor “Elle” Yates . 2024-06-18
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Was there for a drink, very expensive
D O'Connor . 2024-06-18
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Cheap but good room; though some DIY is needed - carpet frayed, wallpaper scuffed and a tap without a plug. Great location that takes you out on the seafront. Service was poor. Told we could call; but never got through to a person at the desk. When we went downstairs, they were standing around joking. Likewise, accessibility for wheelchair users and buggies (I'd assume) is awful. An old lift that can barely get a wheelchair in, but also, you have to ring a bell for the disabled entrance to be opened - again, noone turned up!
Danny Gwynne . 2024-05-30
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We stayed here for 1 night for a family get together in Brighton. The location was great and handy for walking around the area,The room we stayed in was not great, it needed a total make over,it was outdated, and the bed was not comfortable at all,also a noise which sounded like someone was using a jet wash on a Sunday morning
Nick Porter . 2024-05-06
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We really liked the aesthetics of the old school hotel, but unfortunately the room was so airless I had an awful sleep even though it was only first of April. Fan doesn’t make a difference, window doesn’t open fully (safety I know) and what made it even worse that the wind kept kinda shaking our door the noise was very disturbing, we kept thinking someone is shaking our door. (An alarm was going on exactly the time peoples need to check out, I HOPE it was just a safety fire alarm or something and they weren’t trying to signal us to leave, lol)
Ildikó Albert . 2024-04-02
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Great location, but not for a good sleep. It's very noisy on a Friday and Saturday evening if you want a quiet room ask for a different side than near the front or side of hotel
marcia bailey . 2024-03-29
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Can't fault this hotel. Friendly, helpful staff . The room was very good and the best thing was the views from room. The garage was very useful and again friendly man . Couldn't have wished anything better. Thankyou to all that served and helped us
Sue Kenchington . 2024-03-27
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Never again room was cold no heating parking was a rip off t didn't work ,all in all £170 for 1 night never again receptio staff weren't great
Nick Oddy . 2024-03-25
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Had a great time, staff was very helpful with the parking situation, will recommend to others. Beautiful sea view and warm rooms.
Jonathan Saunders . 2024-03-24
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Google maps says one price and their website says twice as much
Mikey B . 2024-03-19
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Stayed at the hotel for 1 night, arrived to find easy parking at the back of the hotel. £27 for one night of parking which feels a lot but is secure and connected to the hotel. Had afternoon tea in hotel, was lovey, nice food, could had done with a couple more choices of sandwiches but was still nice. Checked into our room, which was large, spacious and clean and tidy. They offered digital tv, kettle in the room with tea and coffee. In the evening we had the murder mystery meal, good was excellent, the actual event was done by “murder 57” who were amazing, interactive and brilliant” In the evening we had a couple drinks, played some pool and had an overall lovely experience. The following morning we had a buffet breakfast which included everything you could hope for, and all the food was fresh, well cooked and plenty of it. Overall experience was 5 stars and I would highly recommend ⭐️⭐️⭐️⭐️⭐️
JE . 2024-03-10
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We stayed in room 323. The place is dated but we expected that amd didn't mind, lovely big room. Clean, tea and coffee facilities. Tv and fridge. Great view of the pier. Bed was comfortable and good size. A few cracks holes in the curtains, cracked bathroom flootlr tiles, but we would 100% stay again. Staff really friendly.
Travel Queen . 2024-03-10
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Awful Hotel, well past its sell by date ... We moved rooms 3 times and please see pics below...noise outside kept us awake all night both nights... problem being there is a taxi rank outside the front of the Hotel.... I would not stay here again ... ever..
Gary Smith . 2024-03-08
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Fantastic value for money and marvelously sited. Charming interior.
Joe Brazil . 2024-03-05
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THE STAFF WAS VERY NICE AND THE BREAKFAST WAS DELICIOUS
Marilia Martin . 2024-02-27
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Great location. Lovely sea view room. Stayed here lots of times. Winston Churchills chair by the lift could do with a face lift 😀
Madeleine Judge . 2024-02-10
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One of the oldest hotels in Brighton. Ancient construction and structure. Good location and parking available
Fatim Saadan . 2024-02-05
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Easy to find right on seafront, hard to park nearby but for £25 per night you can book to have your car in the hotels garage down the side of building behind locked shutters. Looked up hotel prior and was excited to use the outdoor terrace, see live music but neither of these were available - must be a summer only thing? :( Still, Loved the general feel, spaces, bar etc Fantastic desk staff very attentive and efficient. Room wasn't like the photos which showed bigger room for the booking i made and paid for, so it was a little disappointing to find it was small but it was pleasant enough and spotless ! The bed was very comfortable. Unfortunately both myself and my partner burnt our shoulder/arm on the radiator in the bathroom as it's awkwardly placed I guess and narrow in there? Overall we were comfortable and happy, we only stayed one night so didn't get to Look around the building much but very happy with the ground floor facilities and location is fab
Jo. H . 2024-02-05
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This establishment may be suitable for individuals under the influence of alcohol, as it is in a state of disrepair.
Abdul Shakir travel videos . 2024-02-01
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What a lovely 'GRAND' hotel It does need work throughout the hotel,however we had a wonderfull 2 night stay recently in a sea veiw room. Noisy nights sleep due to the night life directly below..Saturday/ early Sunday morning, but still managed some sleep. Will definately stay again
David Richardson . 2024-01-30
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Room was so dirty that I had an asthma attack all night and couldn't sleep despite taking all my medicines double. First time in 15 years. The single glazing brings in a lot of cold wind and noise from outside. Windows are dirty and rotting. Knobs were missing on the tap, stains on carpet, broken lamps, molt in the bed room. Everything is outdated. The bed was old but clean. You could smell the dust in the whole hotel. I would recommend a new vacuum cleaner with hepa filter and a proper ventilation system in each bath room.
Lidewij van den brink . 2024-01-29
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Unfortunately, even though there were many things right I'll be avoiding this place. The service was impeccable, good beer, perfect lighting and lovely music. So what was wrong? A coven of aggressive women believing they ran the place because they'd booked a table. At their request the music, that I'd been enjoying, was turned off so they could conduct their meeting whilst sipping peppermint tea. I'd suggest a pub isn't an ideal place for this sort of thing. Especially if you're hell-bent on spoiling the atmosphere for everyone else. Sadly, they're regulars.