The Old Ship in Richmond upon Thames

We visited with our young children on a Sunday morning. It was accessible with a pram. The customer service was beyond what we expected. The staff is hospitable and understanding. They even helped us with cleaning the pram food tray. The fish and chips were very good.

as an ex pat living in Australia, this place gave me a good dose of everything I miss about home, great pub atmosphere, friendly service and a fabulous Sunday roast. Marvellous.

This place was really busy but they offered us a table anyway. Great meal and great service from Lily. Definitely come back.

Enjoyed the veggie options on the Christmas menu

Really nice pub. Good size with a lot of variety of seating downstairs. I managed to get a booth by the fire and it was lovely. The staff were super friendly and the atmosphere in the pub was generally good. It feels like a very classic pub, so nice to stop in if you're in the area.

Great food and lovely atmosphere, our server Callum was a delight and made us feel so looked after. Food was amazing too, strongly recommend

Food was great. Out server Callum was great

CALLUM WAS A STAR ✈️✈️✈️✈️✨✨✨✨ lovely christmas dinner with firends made better with the service xx

Had nice plant burger and fries in pub whilst watching F1. Friendly staff accomadating as I wanted to watch the whole race. Nice food and atmosphere

Been to the old ship lots of time. Friendly staff, good service, great atmosphere. I’d recommend it, either just for a drink or for food.

The pub downstairs is super cosy. Upstairs where the dining room is was a bit clinical (no music/v bright lighting). They were also v understaffed when we went so everyone in our room waited a long time to be served/eating (prob 50 min wait for food). Roast was pretty good. Tight on the gravy. Yorkshire overcooked. Good amount of chicken. Needed a bit of greenery on there. Roast potatoes defo reheated. Fish and chips v good, fresh fish, loaaads of chips and good dip selection. Would come back but try and eat downstairs if possible? Would be 4* if service was better.

Very busy but nice atmosphere good selection of drinks and seemed a very friendly place

Went for a Sunday roast. Absolutely excellent and the best roast potatoes I've had in Richmond

We are group of 30 people who came for our Christmas lunch yesterday. The food and customer service was excellent. Many thanks to Ian and his team who went out of their way to make it a most enjoyable day for everyone. We will be back again next year.

*Edit* I only just saw the response from the restaurant now (better late than never) and it was so lovely that I had to edit my rating and give them more stars. We all have bad days, and even though I've never been back since, I hope they have improved :) Original review: This place should be called Old Shipwreck! Only got our food after 1 hour and 20 mins and the waiters were useless and rude. All the people around us who came 30 mins after us have had their food so they clearly forgot about us. When the food finally arrived we had the worst burgers ever! The filling was burnt, the bread was rock solid, the fries were thin and just meh, and the whole dish was barely warm, which is the most surprising bit! They said they just got a new chef so I don’t know what it was like before but we certainly won’t be returning here again.

Callum was such a fantastic host and server. He accommodated our fussy eaters and was really friendly throughout. It was a busy service and he kept us updated on the progress of our order.

Food is what you'd expect in a good quality pub. The best seats in my opinion are on the first floor (one above the ground floor) -- get ones facing down George St. if you can. My only feedback is that it's kind of a small challenge to get a full beer from the ground floor to the first floor (they do have a satellite bar upstairs that can dispense beers, but which isn't always open). The staff are very friendly and the food is great.

A nice pub for either lunch or evening drinks and for pre lunch drinks on match days at Twickenham. We didn't eat on this occasion but the food did look good.

Lovely pub in the heart of Richmond. Good beer, cosy fireplaces and happy staff. Good service and great place to watch fotboll on telly.

Good food at a reasonable price. Atmosphere was good as it was very busy. Good spot for a lively Sunday lunch, and not too far from Twickenham stadium.

Super busy at lunch time on Sunday so either go early or plan to have a late lunch. The pub has a great warm and inviting atmosphere and if you don’t eat during their busy hours, no one rushes you to leave (except other customers). I enjoyed the half chicken Sunday roast although the potatoes were too dry and crispy. Baked trout with orzo was delicious and is recommended.

I liked the typical decor of this pub, but the musty smell is quite unpleasant when you enter. The upstairs offers a completely different atmosphere: bright and warm. Ordering and service was long but still very pleasant. The drinks and food were average, but not memorable. I still keep this address which can be renewed without reservation.

Love this pub! Warm and cosy. Always welcoming.Great staff especially our waitress Erin. She was fab!

Great food great beer, great staff!

Very warm and cosy atmosphere with efficient and friendly service! Decent food for a pub that did not seem too expensive for the location. Good vegan/ vegetarian options. Very nice place to go after a Sunday walk in Richmond Park!

Really enjoyed our lunch before the rugby. Despite being really busy, the staff in the restaurant were very smiley, helpful and attentive. The food was good too and a good selection of beer. Excellent experience.

Lovely roast - only thing missing was some fresh veg but was very tasty. Good veggie options and lovely puds. Lily’s service was very attentive!

Amazing roast!!! The food was delicious, the service was great and we had a lovely time sat at a table that overlooked the streets of Richmond people watching!! Callum our waiter was great, very attentive and lovely and chatty!! :)

Watched the rugby and it was a great atmosphere as per usual! Easy to book, lots of TVs for sport and great food. The service is amazing, such lovely and friendly staff! Highly recommend!!

Atmosphere is great and staff are really nice. However, our third pint of Guinness was poured incorrectly (all in one go, like a lager) and when I pointed this out, the staff member replied “yeah I know, we do this when we’re busy”. So, only feedback is always ensure Guinness poured properly as, although the pub was full, actually only one other person was waiting to be served.

What a quaint and lovely old pub! A friend and I chose to have lunch and watch one of the Autumn International rugby games there. I had a prompt response to my email requesting a table for 2 and was asked if we would be there for the rugby to ensure a good seat. Our position was perfect and the Venison and Pheasant pie with mash & gravy etc was excellent! The bar staff were friendly too. 5/5*s

Lovely Sunday roast although we had to wait 50 minutes before it came (think kitchen must have lost order) and remind them we were waiting. Nice wine, lovely service.

Great service on a busy rugby day v NZ. Venison pie was particularly gorgeous!

I needed a table for 7 for Sunday Lunch and to watch the Newcastle football match. The staff were so helpful and called to confirm the booking and our needs. We had a great table and the food and service when we arrived was fantastic. A special thank you to Marsha.

Good selection of taps. Feels like an old ship! Service is super friendly and fast.

We have been before and always had delicious food. This time the food took ages to arrive and when it did it was completely cold,we did get a free round of drinks but not good enough. Unfortunately we won't be back,sorry

Great place and guy in the liverpool shirt provided awesome service despite supporting a terrible club

Had a few issues with our order from the app but the team were incredible and resolved all our issues with speed and courtesy, Ian and Chris were incredibly welcoming and the roast was one of the best I’ve had. Amazing service, lovely atmosphere, we’ll be back as soon as we can be.

Great bar snacks, great beers, awesome service from Callum.

Callum was absolutely amazing - great and friendly service!

Callum made our visit so enjoyable with his lovely service

Callum provided a great and friendly service!

Delicious meals and great service from Callum, accommodated to our group of 10 on a Sunday afternoon

Lovely meal! Callum was our server and he was great, very friendly and attentive!!

Callum was a great server. Vegan pie was delish

Wonderful meal with amazing service from Callum !

Got two pints and the baked camembert, very nice and less busy than the river front bars

lovely vibes, callum was a top banana

Callum was great! Nice restaurant and vibe

Great service from Callum. Background music needs to be introduced.

Service was slow. My drink arrived about ten minutes after the others'. At 2.05pm we were asked to vacate the table by 2.15pm (we had booked for 12 noon until 2pm)and yet the reason we were still there was the slow service. No apology. It then took a further ten minutes for us to pay our bill. Earlier, I asked for a single scoop of ice cream but three were served up. Earlier still, I had fish pie. Apart from what I think were three battered whitebait and four small prawns I could find no other fish in a mass of mashed potato. Easily the worst fish pie I've ever had. One of us asked for apple crumble but was told it would take half an hour. When I got home and checked my email I found one timed at 12.30pm saying that our booking was now for 12.45pm! Altogether a very bad experience. It seems that there was a lack of effective management. And if you like fish pie, try the one at The Marlborough. It's very good. Claude Table 24 October 13.

Wow what a Sunday service the best Sunday dinner I’ve had in a while, brilliant atmosphere and all the staff are so friendly! Callum went above and beyond for us and the kids it didn’t go unnoticed I will be coming back.

Excellent Sunday roast and lovely seating area upstairs, a young boy named Callum served us who was such a gentleman and very attentive to us. this was our first time here so will definitely be coming back!!

Held my daughters 13th birthday party in the semi- private space upstairs. Ian and Tuesday made the whole experience incredible for her and her friends. From creativity of her mocktails to the most attentive team, we couldn't have asked for more. Thank you all so much!

Great place to hydrate and watch f1!

A lovely pub with a welcoming atmosphere, and great food. We were served by Callum who was a pleasure to speak with Good location

Gavin was an excellent conversationalist! Made us feel very welcome! The fish and chips were excellent! They suggested I try the curry sauce it was so good!

Always a great night for drinks at The Ship, friendly staff, proper pub ambience, and well located down by the riverside. Well worth a visit any time you're in need of a pint!

Really nice experience. Staff super friendly and attentive going out of their way to bring us drinks and a water bowl for our dog and test the ales without us even asking. Had sandwiches for lunch which were very tasty. Will definitely be back 🤩

Came for a drink - staff were welcoming and the bar has a nice ambience. Menu looks nice - keen to come back for a meal.

Amazing, affordable sea food platter!! Beer is quite exensive

Well run pub good selection of beers

Great atmosphere, friendly stuff .. but horrible food (( Sunday roast was not looking attractive neither tasty. Chicken was overcooked or reheated , beef was not the best quality as well . Potato was not crispy, Yorkshire pudding was over cooked, almost black, dry . I have visited this pub with my friend from other country and wanted to let her try traditional Sunday roast .. unfortunately I had to apologise and invite her to try somewhere else next Sunday.

Drinks were fine, management and staff excellent. Food let down. Order an starter to try the Ox Cheeks Croquettes; but was only potatoes not a single % of ox cheeks. £7.5 to have mash in a deep fried ball. Let down.

The draught beer was warm and stale...

Went to watch SA vs NZ rugby. Good location. Good service. Decent food.

While in Richmond decided to have lunch at Old Ship. I had a really great experience with the staff. Very knowledgeable and answered every question I had. Tried the Sunday pork roast and it was deliciously! My girlfriend tried the chicken roast. Very nice atmosphere inside as well! Definitely worth a visit.

Didn't have anything to eat so I can't rate that. The pub itself was in a great location. The bartender was on point. Friendly, entertaining and enthusiastic. Great Host. Solid selection of local beers. Some of bar seating is dated but has a lived in feeling to it that brings a sense of comfort. Like drinking a pint with your friends at your house. The bathrooms were surprisingly and unexpectedly clean.

Only had drinks but good pub, good service.

Very rude service. It was shocking how we as customers were treated after spending a lot of money we were shouted at across the bar by the barmaid

Stopped in to eat and have a few beers. Tried to order 3 different meals choices and they had none left of all 3. They had already poured the drinks, so we felt obliged to sit. We ordered fries which was a tiny serve. Not suitable for sharing FYI. Do not recommend.

I visit the place yesterday to watch football and have a lunch, I got perfect spot, the food and service was amazing, I definitely recommend

What lovely staff they have here! We had a great night watching Premier League and eating! Everyone very helpful and friendly. Awesome

Best British food I’ve had outside of Edinburgh since moving over three years ago!

This is the first time we have visited this year and we have been pleasantly surprised. We started off with a crisp pint of Aspalls, clean lines and glasses. Delicious. Then we weighed up where to move to for food. Spotted the new menu and could not help ourselves but to test what we felt were the best bits. Absolutely delighted with the Drunken Prawns, Calamari with Pineapple salsa, Ham Hock Terrine, Courgette and Broad Bean, fries and a Chicken Schnitzel. Struggling to pick a favourite but if you judge it by which dishes involved us pushing each other’s fingers away, it would have to be the Calamari. There was definite finger fighting going on. Well worth a visit. Too full to choose other dishes to try, will absolutely return.

Popped in here with my brother in law after a pub crawl around Richmond. I don’t normally like young houses but this was exceptional, great foh great food will be back!

On a recent trip to Richmond my wife Denise and I popped into The Old Ship for a quiet drink and were greeted by very friendly staff who we got chatting to. We looked at the menu and decided to have lunch. The food was excellent, as was the service, so much so we returned the following day for drinks and lunch. Thank you to Gavin and the rest of the staff. Can thoroughly recommend The Old Ship.

Excellent pub with lovely garden, friendly staff and well priced menu.

One of the best Sunday roasts I've had in London.

Great place to watch the F1 on a Sunday and very decent Roast!

By far one of the worst Sunday roast that I had in London. £19.50 for the thinnest ONE small slice of beef,half carrot,2 small roast potatoes. Service’s was not great either . We all left ( 5 of us ) really disappointed !!

Feel a little ripped off to be honest. Went for Sunday roast beef. Service was good, food was over priced for a tiny portion. £19.50 for one thin slice of Beef, half a Carrot and two half roast potatoes. Very disappointing. Perhaps the staff should wear Highway Men masks as the 5 of us all felt like we were robbed!!!!!

We were seated in the upstairs dining room, where only one other table was occupied. Result - no atmos! There looked to be space downstairs. You might ask for preference at booking time.

THIS IS THE PLACE FOR A PARTY!! For my birthday, I reserved the upper deck for an evening, and it was GREAT. There was no rental fee, just a minimum spend that was very reasonable. Before the party, the team was excellent at promptly responding to my questions and queries I had. On the night of the event, the team and bar staff were incredibly welcoming, and even joining in on the dancing. They allowed the music to be loud which made the party so much better. If any issues arose, they resolved them immediately. I highly recommend this place for a party; it was amazing!

Food and service was great. Phoebe the manager was so helpful in getting it all arranged as well. Strongly recommend….great staff.

Oh dear. We came here after researching places for Sunday roast in Richmond. Very disappointing, I had the beef, it was one single thin slice. I queried the portion size as thought probably a kitchen error, but two of my fellow dinners had same portion size. In response we were told that single slice was correct, they did bring us another single slice to share. They said it was a 200g serve - didn't look like it. The chicken was half a chicken so more generous portion but unfortunately very dry. The mac and cheese side was equally disappointing, very bland and not at all cheesy. Lovely pub but avoid the roast.

I use to come to this pub regularly when at uni 30 years ago!!! I remember it well as a Rugby pub and it used to be to get packed out. Beer selection was always good and that has not changed. It’s a pub that is very old and very famous in Richmond. Right at the top of Richmond high st and just off the Green. Two floors. Lots of tv screens depending on where you sit you get a better view. However, was not expecting the quality of food on offer. Was outstanding. And well priced. You know when they are using too ingredients and care about this part of their offer. We all loved what we ate and know we will be back. A very welcome surprise on the food. No wonder it ranks so highly in a very competitive area for restaurants. Well done The Old Ship! Oh! And finally, everyone we dealt with was polite and very customer focussed. Bar service was quick and easy.

Amazing Sunday Roast! The chicken was extremely tender! As for dessert, we ordered the Bramley Apple crumble, which was one of the best things I’ve ever tried. Splendid!! ❤️

Alice makes the best bloody Mary’s ever. A lovely welcome and brilliant atmosphere. Proper old school service.

Strolled past and found a seat in a cozy corner right under the football game. Excellent service from Alice, we had burgers (amazing) Mac n cheese, and haddock. The atmosphere was so lovely. One of our favorite experiences in the UK.

We had such a wonderful time at The Ship.. I brought some friends who were visiting London, knowing this was a reliable spot. This was their favorite meal of trip! We had excellent service from Alice, our server. Could not have had a better experience!

Loads of history to this place. Being a Monday, it wasn't very busy but a very enjoyable meal and pint.

Cute intimate place. Came in to watch the Euro on their TVs. The Ploughmans Lunch was okay though the scotch egg was not quite crispy fresh, it was otherwise perfectly done with a runny center. Good sausage roll though the ham and the bread were just okay. The deviled mushrooms were surprisingly delicious and I'd get it again. It's sliced mushrooms in a mustard sauce with a perfect slice of brioche bread.

Great pub quiz here on a Wednesday. Staff always really friendly and a nice welcoming atmosphere.

Best scotch egg in London! Honestly, I’ve had this twice now and it’s just unreal!

My friend and I came in June for a chicken roast and it was quite frankly the best roast we’ve had since living in London. The chicken was really tender and juicy and the whole thing was a really good portion. The manager was really great and the atmosphere was quintessentially British. They also had quite a good outdoor seating area playing the football which was a slay. Can’t recommend enough!

Very rude staff. Mixing cheap drinks in front of us and requested CCTV. Proved they mixed and that’s a scsm. Don’t go there. Scam

I had a very disappointing experience at this establishment. The service was extremely rude. We ordered a specific rum but when the bartender finished the bottle she put a different one instead of getting the same bottle, mixing both rums. When we pointed this out to the waiter, she accused us of lying rather than resolving the issue. We asked to speak with the bar manager, but the situation remained unresolved. This level of disrespect and lack of professionalism is unacceptable. I hope the management takes this feedback seriously and improves their service.

descusting behavior from the staff. paying top brsbds snd giving us cheap drinks. CCTV PROVED IT

Searching for Ramrod and Special in these modern times, I had assumed was doomed to failure after three landlords had told me that Young's had stopped brewing Ramrod. Enter the Old Ship. Chris the barman on tonight gave me the best news ever as.he pointed to the bottles of Ramrod on the shelf. Super happy I am ... Really nice kind barman.