Based on 690 opinions finded in 2 websites
Based on 690 opinions finded in 2 websites
Opinions
I don’t get away much as have my own business so was looking forward to this stay , Got upgraded from annex to main house and told music from a wedding til midnight which we were fine with. First room smelt so bad of mould and damp so I rejected , second room offered looked like student accommodation, had a view of the bins and had black mould round the shower so I rejected , 3rd room I was offered had stained carpets , ( as did all actually ) bed was so awful hardly slept could feel the springs and bathroom had a mould patch on ceiling and dirty grouting . Utterly ridiculous really , manager didn’t come a see me to apologise , staff were nice enough just kept saying sorry as if they deal with it all the time . No offer of compensation , I didn’t make a fuss as was with son for his 18th . In my opinion needs closing and all the issues sorting out , a good clean , some money spent on rooms , definitely not a 4* hotel, cheep things in rooms , containers catching leaks in corridors , really ?? Come on whoever owns it , ( asked the staff who did and they said they couldn’t remember his name ) spend some money on your hotel as has amazing potential but currently a bit of a mess . 😔
Jeni Wood . 2024-11-10
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Classic English/Yorkshire venue I'll be back!
John King . 2024-10-30
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Large clean comfortable room with walk in shower which was essential for us. Breakfast superb - full English and Continental.
evilc skoorb . 2024-10-20
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5 stars from my wife and I, we stayed in room 7 it's very spacious with a very large king-size bed, which was soft and comfortable. the ensuite was huge with a bath and a separate shower. Rooms are warm and pleasantly decorated. The staff are friendly and polite, special thanks to Gracie, the receptionist/bar maid who was very busy but always helpful. Waiting staff are professional, the evening meal was very tasty and the amount of breakfast well worth the cost. The grounds are fenced, so a secure place if you have children, there's a short walk nearby to the castle grounds and a nature garden. Malton is a stones throw from the Lodge. It's rustic and modern, drinks are reasonably priced, and shelves well stocked in the bar. We were allowed to leave our car parked after check out to visit Malton town
Michael Durdan Photography Michael . 2024-10-19
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Having stayed here before, we thought this was a safe bet to stay at again. The room had a musty smell, and there were signs of water intrusion in the past. The bed was too soft and fairly uncomfortable. We returned one evening to find our door hadn't been fully closed following the daily clean. Thankfully, nothing had been taken! The positives are that the building looks lovely and the grounds are well kept, there's ample parking. The room was a good size, and the bathroom too. Although the shower screen on the bath didn't seem to do its job, there was a pool of water on the bathroom floor after each shower. Sorry, I slipped a negative in there... maybe it was all that water on the floor 😉 Our experience this time around may have made us decide not to stay here in the future tbh! We visit friends in Malton annually.
Justin Palmer . 2024-08-20
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Not impressed. With there customer service I’m afraid. Room wasn’t ready for check in time. But yet if you pay nearly £70 for an early check in. There excuse was they were short staffed. That may be the case but if you’re needing to meet people at a certain time it’s not good. And I’m sorry but I wasn’t going to pay £70 just to check in 40 minutes before check in time. Staff on reception when we arrived just didn’t seem that bothered.
Sas B . 2024-08-18
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Wonderful staff, very helpful and attentive. The food and drink choice was excellent, as was the quality. Dog friendly rooms and beautiful gardens make this a great place to stay.
David Evans . 2024-08-14
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Popped in for a drink and a scone (not available now apparently but advertised on the web site) A lovely chunky buscuit with my drink, polite and friendly staff Very pretty and clean, tidy garden Intruiging history and lovely building externally
Nic . 2024-07-20
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Lovely hotel. Will definitely be back
John Foote . 2024-07-13
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It's a very old building with its own charm. Room was reasonable bed was comfortable. Breakfast was very good, I really enjoyed. However this was a business trip and there was not a desk in the room to be able to work from. Was lucky to stay in the boardroom and this was excellent. Massive comfortable bed, great views over the garden and room with character.
Kevin Lovell . 2024-07-11
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Beautiful hotel set in stunning grounds. The room was spacious, spotless, and a hugh bathroom with full bath. The staff were brilliant...especially Grace who made us very welcome. Didn't get to eat because the restaurant was sold out for dinner....Walking distance to Malton &Old Malton..Lots of things to see and do...Cant recommend it enough..Will be back
John Malone . 2024-06-15
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Visited here for buffet after attending a funeral, lovely staff and delicious food
Ann Elliott . 2024-06-08
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A beautiful venue for delicious morning coffee. Friendly service too.
Mary Mcallister-Rees . 2024-05-21
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Enjoyed our stay and an easy five stars. Best bits: * The establishment - including its grounds - oozes history and character * Upgraded room with massive jacuzzi sized bath (and bathroom) along with separate shower * Fascinating local in the hotel bar who owns a nearby village (downgrade from his family half of Yorkshire a couple of centuries ago but it'll do). Won't go into more details due to discretion, indeed it is only his openness that gives me moral permission to post this. But if you like people you'll love him. And Hugh if you're reading the member of Genesis we'd both forgotten the name of was Peter Gabriel! * Great staff - really lovely and helpful. Unfortunately I didn't get any of their names otherwise I'd mention them, but we liked literally everyone - either they went out of their way to help us or would have done if we'd needed them to. Not so great: * Hot water supply to said room needs upgrading - it's plenty to fill the massive bath or the shower, but it's not enough to refill it. * Supper's not bad but should be better (I can see why that would be hard at the current prices - so just put them up!). Didn't try breakfast so can't comment on that. Random observation neither good nor bad: We stayed for three nights and while there was definitely housekeeping going on, they didn't go to our room. Am not bothered about that cause firstly like I said the staff were great and I'm sure we could have asked for housekeeping if we'd wanted it, and secondly the rooms were huge but it did mean we felt a bit guilty leaving three days worth of rubbish. Maybe we just need to learn to make less rubbish :D
David Jordan . 2024-04-01
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Awful grim outbuilding, ancient bathroomand fittings, cold, grubby room and can't think of one positively go again to Malton either. The whole village stopped serving food at 8pm and lights out for 10pm. Awful not as pictured at all.
Michelle Cardno . 2024-03-29
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First class dining and very warm and friendly front of house staff. The steak was one of the best I have ever had.
Duncan Strathie . 2024-02-29
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Immaculately clean, huge comfortable bed, bedroom and ensuite. Well presented and served tasty food at dinner and breakfast. Super staff and fabulous atmospheric building. Not the first time here, nor the last!
Neil Wilkinson . 2024-01-08
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Staff were really good and friendly. Food was very good. The room we had was an upgrade and was really good
raymond curry . 2024-01-07
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Nice sized room. Lovely breakfast
Andrew Frankland-Barber . 2023-12-24
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Great location. The place needs improvement. I thought I was arriving at Downton Abbey but was more Faulty towers on the first night. We got put into the old lodgings on the first night. Nothing like the hotel. The windows were broken. There is a issue with damp. Down the road and no parking so you have to walk down. The faulty fire alarm went off around 3am. Fire brigade came out. The night staff member was useless, I have since found out he's handed his notice in. The next day things got much better. We got a huge upgrade of being put into a beautiful 4 poster bedroom with a standing bath in the room. Noticed the hotel itself needs a bit of TLC. The woman on reception was so helpful and lovely. She couldn't of helped anymore and was so sorry about the first night. I would stay again though if in the second room we stayed in
Gaby Dell . 2023-11-27
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Went last November, though not to leave a review thinking maybe one off but reading today others one star review changed my mind. Booked £120 family room for 3 ( young child). Carpet was dirty and curtains soiled made me uncomfortable and made me think of checking the bedding ? I normally don’t because you can feel the freshness of clean bedding….anyway.. one look on one side and a long dark hair was sitting on the pillow… ok maybe was the cleaner? had a look on the other side and found a black curled pubic hair and when pulled the duvet was one more black curly leg hair… basically could tell the sex and gender of each person who slept in that bed… I felt sick from my stomach.. never recovered from this till today…. Went to reception and they changed our room immediately with a proper one .. This place is a ruin and should be closed down… Still don’t understand how is still doing this to the people?? Disgusting and disgraceful
Angi Ed . 2023-11-13
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1 star for the lovely location but worst Hotel bar none wouldn't stay there again in fact never stayed unless you can count the 2hours we were there. Booked in by the manageress then just over an hour later whilst reporting the fact the room was filthy the receptionist told us no rooms had been cleaned. Basically a manageress aware of issues chose to knowingly put us in a dirty room and then ask a receptionist to offer us a free drink whilst she gave it a once over. Their idea of dealing with the problem was unprofessional, unacceptable and we made the decision to leave.
Neil cassin . 2023-10-20
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Went to a reception here for a family funeral. Lovely surroundings and peaceful atmosphere. Buffet was excellent. Tea and coffee available all thetime and non-stop replenishment of food. Polite,helpful staff who were attentive but respected the occaision.
John Ring . 2023-10-13
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The Old Lodge is such a stunning building. Full of character and history. The rooms are spacious and clean. The staff have been so cheerful and helpful. The staff came to my aid a year ago. My parents are in their 80's. My father had suffered with dementia for 6 years. They hadn't had a holiday for a number of years. I rang The Old Lodge explained our needs, we trialled a night. I can't thank the staff enough. We've been back 5 times and have booked again We love the place. I stayed over with my children and their partners to visit Flamingoland. They all want to stay at The Old Lodge again. We have enjoyed the breakfasts, evening meals and afternoon teas. We will keep returning
Sam Cheers . 2023-10-02
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Fab afternoon tea for my mums 80th great service lovley food thanks 😊
Gill Pickering . 2023-09-18
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One stay was enough - it looks a nice hotel online from the photos, but beware as many guests are accommodated in what they call the Old Lodgings which is actually an old terrace house 300 yards down the road which even the staff admit is substandard! Nice main building, a little tired, very understaffed - we felt sorry for the rude receptionist so collected empty glasses and rearranged tables outside ourselves, average food, though reasonable pricing but the listing does show breakfast included which invariably it isnt. Definite One Star ⭐️ ☹️
Paul Aldred . 2023-09-11
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Four stars, one lost for the following. How I wish hotels would utilise summer duvets, in preference to the wrong duvets, as in a winter duvet, too hot to be under in September, yet too chilly to be thrown off, leading to a disturbed night's sleep as was the case and reported to reception here at The Old Lodge. What a location, what a building, what a (tired darkly lit) room and yet everything worked well. Lovely grounds wirh ample garden seating, and with safe parking. The service from reception to dining room and onto checking out was impeccable in its friendliness and efficiency.
William Jackson . 2023-09-08
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Beautiful building and lovely gardens. The inside needs some TLC and a wee bit of investment, but not unpleasant and staff were lovely.
David James . 2023-08-27
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Stayed in a feature room in the main building. Nice and big, and decent for the money. Bar good, outside tables great and nice cooked breakfast. Good size free carpark.
Mathew Smith . 2023-08-14
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Stayed in room 2. £186 for one night in a tatty room, ledges dusty, bedding didn't fit on mattress of 4 poster bed. Bathroom mouldy. Public toilets filthy and blocked. Not checked all day. Bar unattended with uncleared tables. Breakfast mediocre with very slow service. Juice and fresh fruit empty and not replenished. The worst hotel experience ever.
Lynda . 2023-08-12
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Beautiful hotel in a wonderful setting. Loved everything about it, especially the giant room and it's giant bed.
Jezz Newton . 2023-08-07
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When we arrived, the way to our room was not shown to us or explained particularly well. The room was dirty, and tired, which would be forgivable if we hadn’t been woken by the smell of rotten fish from the bathroom in the morning. We left without showering because it was unbearable to go in there. When we mentioned this at checkout, no apology was made or discount offered.
C B . 2023-07-09
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Beautiful rooms in a beautiful setting we're definitely going again.
marc longmate . 2023-05-31
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Lovely building ( from the outside - I didn’t really see what it was like inside), beautiful gardens, a nice place to shoot the breeze over a bottle of wine.
Markus Jones . 2023-05-30
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Fantastic old building in a peaceful location, room was large with a nice size shower with plenty of hot water, tea, and coffee making facilities too,ideally located for a nice walk into Malton. Would definitely stay here again
Dorrian Gladman . 2023-05-15
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Stayed one night only had booked for two, but the room was awful in the old lodgings. Not clean, glass brocken in window, extractor not working, shaving light not working, sour smell from stain in carpet ( looks like somebody had been sick ) One positive is that the staff were pleasantand accommodating
kevin Glover . 2023-05-14
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Rooms in the separate block are half the price of the main hotel and are fine. But you are walking down the main road to get to them. I have eaten twice here, and the food is mediocre for the cost. The bar is a nice space to spend some time as are the outside grounds. An on-site EV charger would make the hotel more appealing as its a 10 minute walk to the nearest one.
Simon Green . 2023-05-04
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3.5/5 The lodge is situated in a great location if you’re planning on visiting York and exploring the Moors. We booked a room in the Old Lodging building, but were checked in one of the Feature rooms, which was a nice bonus. The lodge gives off a Downton Abbey vibe, but “on a budget”. It would have been so much more impressive if the owners kept it up. We were finding dead bugs and cobwebs everywhere around the room, breakfast was served a bit cold and we had to wait quite a bit. I’d say it’s more like a 3 star hotel. The main thing that makes it a 4 star are the bathrobes provided in the room. Despite many people staying at the same time as we were, it was very quiet and we never heard any noise from the street or inside the lodge. Entrance to the property is easy to miss, so pay attention when approaching it.
Alexandra Ling . 2023-04-09
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I ordered a steak came with raw onions and poor quality steak won't be returning
Lewis . 2023-04-08
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Fantastic service & Food. Try Sunday lunch it’s really good!
Matthew Betts . 2023-04-02
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A great place to stay, marred only by some minor shortfalls.
Jenn Swainson . 2023-04-01
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Looking tired, but nice stay, good for the town.
David Simpson . 2023-03-17
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Lovely room and staff nice evening meal
Ravina Talbot . 2023-03-04
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Our stay was amazing, room was gorgeous and the food was outstanding, staff extremely helpful and everyone was friendly definitely coming back !
Julie Craven . 2023-01-01
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We went for a Christmas party night....decided to stay local and put money into the local businesses....it was OK but only OK, nothing to go out of your way for. Bar was not well stocked, they told us they ran out which on a party night seems silly. No gin glasses so served on coke glasses agai given it was a party night seems silly. Food was OK but not great. Whilst we had fun it was more about the company and friends rather than the venue and event. Probably not going back again......which is sad as the actual building and surroundings are lovely and a shame as we wanted to stay local.
kate jackson . 2022-12-11
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Lovely team and good food. Needs some serious TLC though.
Ben Blease . 2022-12-08
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Bad food Not very good service But nice Building (from outside) Mildewy shower and food (breakfast) Would not recommend!
Jakob . 2022-12-01
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Nice hotel, very friendly staff highly recommended.
Anthony Nikou-Christou . 2022-11-15
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We had a professional meeting in a quiet comfortable room on the ground floor. Everything run smoothly. The catering for lunch came on time. I would choose it again for the same purpose.
Φίλιππος Κονδύλης . 2022-11-11
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Called in for coffee. Delicious home made biscuit served with it.
Wendy Chittock . 2022-11-01
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Second visit here. Can't fault it. Brilliant location. The rooms were perfect. Great staff.
Mr D H . 2022-10-30
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Stopped in for a beer. Very nice place and staff are excellent.
Jay Watson . 2022-10-25
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Very disappointed in our family meal here, under staffed, the staff which were there were not trained at all in the slightest, rude, unhelpful! family members waiting on their meals when others had theirs, we couldn't order drinks as no-one was on the bar, the waitress didn't ask if anyone would like a drink or offer to get them for the table, I think how quiet the place was says enough, management need to take a good look at what's going on, not one member of staff had a clue on any dietary requirements which we enquired about, we won't be returning
Beth Queen . 2022-10-23
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Great venue, stunning location, yet down to earth.
xxjdooksxx . 2022-10-12
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The staff are so friendly and helpful and the rooms and surroundings are just great. Excellent food, especially the roast dinners. Especial thanks to Beth and Erin. Kindest regards from Phil and Chris.
Phil Rotherham . 2022-09-30
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A great venue to perform balloon modelling and magic
David Frow . 2022-09-22
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Visited for 5 nights. Our room was clean and comfortable, but 150 yards away from the main hotel. Was ok as we had good weather but would not be so if raining whilst traipsing back and forth. Lovely ground's, and free parking in the main hotel. Food in the restaurant was delicious. The promised 24 hour residents bar closed at 10.00pm on two nights of stay due to no staff being available, so was disappointing. We had no WiFi in our room despite reporting it at reception twice.
Peter Moore . 2022-09-17
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Really good service and such lovely rooms and setting.
phil dolan . 2022-09-04
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Excellent service Young lady on reception and the same Young lady worked behind the bar too, Food was very good too
Craig Avramovic . 2022-09-04
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Great location. Friendly staff. We came on an offer so didn't pay full price for the room. Evening meal was very nice and plenty of it. Roast of the day was great. Our room had period decor but nicely furnished. Nice garden off the bar. Would stay again.
Rob Hart . 2022-08-24
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Had a lovely if brief stay on a cycling holiday in the UK. Staff were friendly. Room was large and comfortable.
Elizabeth Bruton . 2022-08-12
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They were short of staff, with reception working the bar and a lack of waiting staff. You could either check-in or order a drink! We were in room 15. AVOID - it is tiny, with little room to move around the bed. On arrival the curtains were hanging off the rail. I reported this when we went for dinner and was told it would be repaired. I checked after dinner and nothing had been done. I queried this at reception and the lady who told me it would be fixed, then informed me there was no one from maintenance available. I requested a room change but they were fully booked. Eventually they bodged a repair. Why was the roo presented like that. It reflects the lack of care and attention throughout the hotel. The bathroom had been recently refitted and was nice, apart from the steam, as the extractor fan didn't work and the strong unpleasant smell from the drains. There was no where in the bathroom to put our toiletries, it needs a shelf, we had to put ours on top of the wardrobe in the bedroom. The TV didn't work, the wardrobe was tiny. You couldn't hang a dress in it. There was no decent mirror in the bedroom, just a small one on a dressing table squeezed in by the bed, with no room for a chair or stool. The bed was very soft and for us, uncomfortable. The walls are thin and you can clearly hear people in other rooms talking. Romantic it was not. Dinner was OK but the soup was really thick passata, strong and not nice. The salmon was OK but the veg didn't arrive at the same time and when it did there were no serving spoons. We weren't offered wine or water. Our eggs were missing at breakfast... The whole hotel is run down, chairs in the bar are split with exposed foam. in summary, I'd avoid and the locals we spoke to agree. It shows as 4* on the website but it's barely 2* in reality. There are so many elements required for a 4* rating that are missing it should be investigated
Simon Clayton . 2022-08-09
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Beautiful location. Large room and was very clean. Food was also nice.
Sam Birt . 2022-08-06
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Went to a wedding here excellent all round would recommend highly
Keith Richards . 2022-07-31
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Before booking lunch, I asked if their award winning chef was on duty & was told that he was. On arrival we were told lunch was in the bar. The lunch menu was very poor. Staff friendly but appeared to lack any training. Food, when it arrived, was ok but we had to eat it from plates on our knees because of low tables. However the gents toilets were good. Overall, could not recommend.
Peter H . 2022-07-28
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This place needs a good shake up. Extremely poor customer experience. Modern day faulty towers! Wake up management. This place should be a gold mine. Under staffed, under trained team. Amazing building. Poor food service.
Paul Wood . 2022-07-20
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Beautiful building & Grounds. . We had a gorgeous room & Amazing en suite which was well looked after during our stay! Great choice of drinks in a cozy bar. . would definitely recommend! Only downside is there's not many staff & some Front of House were poor with Customer Service.. .
Karen Pearson . 2022-07-10
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Apart from the excellent bar/reception person, the hotel is tired and restaurant was worse than most pub food, Wondered why it was so empty, Considering the hotel was full and breakfast very busy
Kevan Harrison . 2022-06-21
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Fantastic building and landscaping. Staff kind and attentive and meal was delicious, also homemade biscuits (large) with coffee after dinner.. yummy
Janelouise . 2022-06-15
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This used to be one of ‘The Places to go’ in Malton. We had heard mixed reports in recent months but decided to give it a try after being some time since going there. ‘Crispy Whitebait’ while quite tasty had lost their crisp. One of the meat dishes was sent back and exchanged for a different meat as it seemed as though it had been pre-sliced and been kept warm until required. Roasties seemed as though they had been cooked on the previous day then warmed up again. The ones in the party having desserts reported them to be just ‘OK’ Have to say the young wait staff were charming, polite and helpful.
Rupert145 . 2022-06-05
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The old lodge! Some may say quirky, some may say old. But as it is a listed building, so why would you change its adorable features! The staff were pleasant and polite, I found them to be very helpful all the time. The food was beautiful amd the overall service was amazing. We came for our honeymoon and I wouldn't have chosen anywhere else. Thankyou all at The Old Lodge! Xx
Rachel Chester . 2022-05-30
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Very pleasant, lovely old building, roomy room, enjoyed our stay .
alex taylor . 2022-05-26
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Beautiful room, comfortable bed, shower room a bit small, difficult to dry off, but it's an old building and I guess they have to do the best with what they have.
Dave J . 2022-05-07
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Stopped off for coffee lovely place and a good cup of coffee with delicious home made shortbread. 😋
Margaret Pearce . 2022-05-04
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A lovely hotel with a long interesting history. It has a large beautiful garden, surrounded by mature trees which backs onto ancient Roman ruins. Our room was comfortable with a luxurious bathroom with a free standing bath and walk-in shower. The hotel has a comfortable lounge and outdoor seating. The breakfast was excellent. The dinner menu was a little limited in choice but with an interesting selection of Indian dishes. The thali tray option was excellent. The receptionist/manager was excellent and the restaurant staff very pleasant and eager to please. We found it a good location for visiting Castle Howard, Helmsley, Duncombe Park, Rievaulx Abbey and east coast towns like Whitby and Runswick Bay. The Rare Bird gin distillery is about 10 minutes walk away.
Mike Pupius . 2022-05-01
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exceptional food, could not fault it. i had the seabass and my partner the steak, absolutely equisit! cannot wait to return
stacy d . 2022-04-22
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Went for a meal for my birthday.cant fault it.good service and excellant food.will be going again soon
Billie w . 2022-04-20
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"luxury" double room wasnt much more than travel lodge standard. Buy friends are staying in the superior rooms and they are significantly better equipped and presented! Lots of stairs so probably not v wheelchair friendly
Alexandra Banks . 2022-03-23
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To celebrate my Birthday, we booked a meal for four. Upon arrival, we were delighted to learn that we were to be accommodated in a private room. The service was excellent, being efficient, cheerful and professional and the meal was absolutely delicious - our compliments to the chef !! A thoroughly enjoyable experience was enjoyed by all. Many thanks to the management and staff at The Old Lodge for such an excellent experience on this special occasion.
Terry Wallis . 2022-03-18
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Free Upgrade. Very nice room. Paid for breakfast but could have been better. Dinner very good
Anne Voller . 2022-03-16
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Careful when you book, you may be in the "lodge" described as 100 metres down the road (more like 300) with no parking, it's not ideal, you need to park in the hotel, where breakfast is served etc, but you are down a thin main road, approximately 300 metres away in the rain. If you forget something in your car, it's a nightmare. The lodge, (which you get no real directions to from the very unhelpful staff) has stairs down to it, (lethal in the wet) and it's like a maze. When you do eventually find your room, it has damp patches on the ceiling, cracks everywhere (even in the bath) stains on the carpet...it's not great. Phone to complain if you like, but no one answers the phone (you'll need to email) You will get a reply (eventually) offering a different room, described as worse than your current room, it really doesn't do anything to help the situation. My honest opinion is, they really don't care, you paid in advance.
Martin Howarth . 2022-03-08
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Lovely building Lovely staff. Great food, Room 4 could do with a new carpet And some painting. But overall very very nice. I would Definitely recommend it.
steven hunt . 2022-03-05
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Stayed for two nights and absolutely loved it! Simply the best staff ever, very helpful, friendly and honest! Also made me feel very relaxed and at ease. Made my stay very enjoyable! Food is delicious. The space is very clean and looked after. A big Thank You to all of you, wonderful people.
Artem Artemenko . 2022-02-24
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Stayed for 1 night at the weekend and all I can say is WOW! A stunning hotel, with beautiful gardens, the room was fantastic, food was delicious and service was 2nd to none. Would thoroughly recommend a stay here and can't wait to return. I feel I must mention Tristan who greeted us warmly at reception upon arrival, a lovely young man who was also tending the bar and served us in the Dining Room on the evening a real asset to the hotel
Angela Hobson . 2022-02-07
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Beautiful setting and amazing staff
Suzanne Pearce . 2022-01-10
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Perfect from start to finish. For the first year ever we decided to dine out for Christmas day dinner, and we will never look back! From the moment we arrived to the moment we left we had the best festive time. The service was amazing and the food was incredible. 10/10! Will definitely be back
lex12 . 2021-12-27
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Two years ago Malton Old Lodge served good lunches and the staff were well trained, professional and courteous. What has happened ? Our dining experience was very disappointing. We celebrated my daughters wedding with an evening meal for 7 adults & 4 young children in late December. There was no welcome from staff on our arrival. We spent time in the bar before the meal and then a member of staff said we could go in to the small dining room that was just for us . No one came to take our drink order even after the starter was served and we had to ask. The meals were poorly presented and the food was of poor quality. The staff were neither professional .nor courteous. It is a beautiful building and the small dining room we were in is a great venue . However without good cuisine and courteous well trained staff , we will not be eating there again.
Fearless528783 . 2021-12-26
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Oozes of charm, very friendly helpful staff , and an excellent menu
kim evans . 2021-12-24
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Amazing place to stay, picturesque, staff polite, friendly and welcoming, can't wait to return
Lorna Barlow . 2021-12-13
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Awful visit Was meant to be a treat for a friend of mine who had been a huge support to me and my baby during lockdown. Staff were rude and dismissive. Showers didn’t work in either rooms! No option of toast at breakfast Promised a call back. Not heard. Will NOT stay again or recommend
Izzy Bell . 2021-12-08
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Very strong smell of drains in room 16 Earth shattering disco under my room until 2400 Nice breakfast
Simon Jackson . 2021-12-05
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Lovely hotel staff very accommodating ,food excellent. Thoroughly enjoyed our stay.
Susie Corner . 2021-12-01
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My husband and l stayed for 2 nights just recently after l had a drink in the bar with friends in summer on way back from the seaside. Thought it was a stately home at first! Not only a beautiful old building with all the quirks to be expected, but we were upgraded to the honeymoon suite which was a lovely suprise. We ate here on both our evenings as we liked the menu's good reviews, and were not dissapointed with the choice,quality, portion size or service. The drinks were reasonably priced too. The grounds are gorgeous, so close to the centre of Malton and our room was cleaned on the second day with used items replaced ect. The staff were friendly and attentive, so what was there not to enjoy? We were even lucky with the weather! Thanks to everyone involved with our stay. We will be returning!
Echobette . 2021-11-28
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Staff are incredibly helpful and food is of good quality and excellent Location
nigel bunn . 2021-11-11
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Finally getting away overnight since Covid, I could not have wished for anything more. The location is well suited for all tastes with a great many things to do in the area. Malton is itself a very old market town with plenty of history. The Old Lodge is situated in its own grounds just a few minutes walk from the town centre and has got its own history. There is a large private car park. The room was advertised as a Feature room and I think that was a fair description, see the photographs to make up your own opinion. We had a number of enjoyable meals at the property. Bar snack when arriving at the property, dining in the restaurant for evening meal and also a delightful breakfast. I thought the description re breakfast was misleading when I booked the break. I thought breakfast was going to be a continental breakfast. That was definitely not the case. Yes you can have a continental breakfast but also on the menu was a full English breakfast, choices for vegans along with Salmon, Kippers, or sandwiches. All in all a delightful break.
Steven Williams . 2021-10-29
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What a lovely place and such friendly helpful staff, the rooms are so clean and big, we are in the lodge rooms literally 200 yards away from the main building and that is no problem. The food at the restaurant food is top quality and very reasonably priced.
Craig Thompson . 2021-10-26
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Stayed in the Old Lodgings. Very comfortable and clean. Really handy having the kitchen and lounge. Ate Dinner in the restaurant which had vegan options which were really nice. All staff were very friendly and professional. Would definitely recommend.
paul hellier . 2021-10-22
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Afternoon Tea was shocking basic bread , basic filling plastic ham. We at least expected some granary bread and nice white bread the fillings were so plain and the cakes were shop bought the scones were so tiny and basic definitely not home made . Not worth the money .
Ditsyd2006CD . 2021-10-16
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Having previously enjoyed a Christmas meal at the Lodge, me and my husband decided to return here for Sunday lunch. We ordered two beef dinners. The food came out in 5 minutes and the quality was very disappointing. The beef was pink and incredibly chewy, so much so it was very difficult to eat. The roast potatoes were hard where they had been kept in the oven too long and the vegetables were cold. The drinks were not much better either. My husband's beer was flat and my wine tasted very cheap and nasty. Both meals cost 28 pound and the drinks were over 10 pound. It was an absolute waste of 40 pound which could have bought us a nice meal else where. We will not be returning.
W3512NBannieg . 2021-10-03
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Beds are horrendous, but nice gardens around the place
Luke Z . 2021-09-28
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