The Old Inn in Swansea

We regularly visit here, especially for the weekly quiz. Very welcoming, staff friendly and attentive. Great selection of ales and lovely food. A great local

Great Local, Great Staff, Good mixture of drinks available. Always an Enjoyable Visit.

Lovely welcome, taken straight to our seats, placed order and didn,t have to wait before our hot, delicious meal was served. Definitely will return!!

Cutest pub ever. Beautiful food and awesome staff really enjoyed our time here! Thanks

Tratamos de pedir la oferta de comida y bebida de curry por el precio de una comida. Nos dijeron que había un problema con el sistema informático. Así que no podía pedir comida y pidió comprar algunas bebidas y pedir una comida en breve. El gerente se acercó a nosotros 15 minutos después y dijo que estaban listos para tomar nuestro pedido de comida. Traté de pedir la oferta de comida una vez más (la 'oferta del día del curry del miércoles' que se anunciaba en su menú y sitio web) , y me dijeron que solo podían hacer la comida en el menú. Así que pedimos las comidas, pero no hay descuento para bebidas o bebidas incluidas como se pide. Esta es la última vez que voy a ir a este pub. Otro cliente se me acercó y me dijo que hicieron exactamente lo mismo con él. Luego comenzó a quejarse al gerente para intentar resolver el mismo problema que yo tenía con mi pedido. Parece que se trata de un movimiento estratégico y no es ético. También voy a reportar este establecimiento a la oficina central de la franquicia. ¡No soy un cliente feliz!

We came for a family meal of six all meals were outstanding, very tasty, presentation was really good

The service from everyone there was great as usual. From a nice welcome on arrival to the very tasty hot meal we enjoyed as per usual. As our local we like to support as often as we can.

You would be better off going to the mardy. Cheaper, better service and more of an atmosphere. Or just for food segars

It was our first time visiting, on our way to an empty table we were told there would be a 45 minute wait. We didn't mind as we could have a few drinks first. The bar staff were great, I was at the bar when my food arrived and the gentleman offered to bring our drinks over so I wouldn't have to wait. The food was not very warm but I can put that down to the kitchen being overwhelmed.

We booked for Mothers day and booked for 1pm as we were a table of 9, we didn't get our meal until 2:50pm! Food was ok, but not hot. Husband paid at the end, didn't get asked if meal was ok but did state to the manager that waiting that time was not acceptable! Manager stated that they were 1 chef down, didnt seem that bothered and this was.not advised to us on arrival! We had a 5 year old that was starving and then in turn the rest of us! Would have been quicker to cook one at home!

Nice pub, friendly staff ,clean toilets

Vinimos al azar en el Old Inn y estamos agradecidos de que lo hicimos. Buena variedad de comida, incluyendo opciones vegetarianas. Fui por la hamburguesa vegetal, mi compañero fue por el asado vegetal (salchichas sin carne). Servicio amable del personal del bar y camarera, también!

Arrived at 1.30 and was greeted by a very friendly waitress. We were given a lovely table by the window , only criticism was one of the chairs looked a bit worse for wear and well worn and it was right next to a radiator which we quickly turned off. Ordered food at 1.55 but food did seem to take a long time to arrive considering there was only 4 of us and we had all ordered baguettes. Think it arrived just after 2.30 . Other than that though, atmosphere was lovely, only about a third of tables were full. Waitress was very cheerful and polite and made a very conscious effect to say goodbye as she saw us leaving. Food was a perfect size for lunch , warm and tasty. Car park had loads of room.

Just came in for meal on your offer. Would have thought this was to build customer base. No chef. What’s the point

The lady who greeted us as we came in, did so from her seat at the bar. She did not get up at any point at all to greet us and talked to us across the room from where she was sat. Did not even show us to our table, just said you can sit anywhere in the bar area. Then she returned her face back to the laptop resting on the bar. The venue was empty, so she was not rushed off her feet to warrant the lack of hospitality we received.

Valentines night and it was quiet so we could hear ourselves speak. Lovely and cosy.

Horrible, pedí un entrante de 10 alitas para compartir, lamentablemente solo 8 alitas llegaron al plato, contaron con la camarera y otras 2 llegaron unos 5 minutos después. pedí una parrilla grande mixta y llegó sin la pechuga de pollo y salchichas, señaló a la camarera y se llevó el plato y llegó más tarde con todos los artículos esta vez menos papas fritas y hongos fríos. No volverá a cenar allí.

Lovely atmosphere and friendly staff and food was beautiful.

Watched the rugby this afternoon with family Warm welcome, very tasty curry-thank you Jen and team

I drove about 20 miles to have a dinner here but I was disappointed by a waitress who told me that the whole venue was booked while you could see that 90% of the tables were empty and obviously they could serve me if they wanted but they refused to do so. Will never come here again 😞.

Popped in for tea with my 2 children, food was stunning, good sized portion and cooked to perfection. Many Thanks

Great staff, great food, highly recommended.

Two Fridays in a row unable to get food. First occasion the walk in fridge was broken so unable to cook, ok understandable, today even though pub was quiet they weren't taking in walk ins only bookings. They have been pushing for business with a 30% off mains, this is what enticed me back as I used to be a regular but the food was going down hill so we went elsewhere, 2 failed attempts, think I'll be staying elsewhere.

Always a wonderful welcome from Jenna and the team. Food is delicious. Love coming here

The staff here are normally excellent, the venue excellent and the food superb. ONE MASSIVE PROBLEM on this visit! MY MEAL WAS taken away before I had finished it. I ONLY popped to the bar to order drinks and ask if some of my meat could be 'wrapped' for take away, I HAD NOT finished my meal!!!!! They did not resolve this when I initially complained, and I went away still hungry, so wrote this review!. This HAS SINCE BEEN EXPLAINED & RESOLVED. I spoke to the owner of the Old Inn and the manager, and they were very busy at the time and new staff were being trained. I have since re-visited and had a free meal for my trouble, which was fair and a good gesture by the Old Inn owner/management. The service on this ocassion was superb (as usual)! The Gentleman running things on the day (I think was the duty manager) was simply amazing, friendly and very professional! I will be returning. This pub and the Bryncoch Inn firmly remain as 2 of my favourite eatery pubs in the Swansea & Neath area.

¡Tuve un almuerzo de domingo aquí! Cocinado a la perfección y me encantó los pudines Yorkshire! El pub se sentía muy festivo también con decoraciones increíbles, los niños absolutamente les encantó!

Pre-reservó el menú festivo para una comida familiar que había disfrutado en años anteriores. La comida fue servida de manera oportuna con todos recibiendo las órdenes correctas. Los entrantes eran un tamaño generoso y toda la comida estaba bien cocinada y estaba caliente. La red llegó poco tiempo después y había un montón de comida para recorrer. La carne de pavo era muy sabrosa y las patatas asadas eran deliciosas. Bonitos acompañamientos de relleno, chirivías y cerdos en mantas. La verdura estaba muy bien cocinada y con mucha salsa. ¡Todo el mundo disfrutaba de su trabajo! Los postres eran muy buenos también. En general, otra fabulosa comida festiva este año. Ya estoy deseando volver el año que viene.

Been a while since my last visit. Pleasantly surprised, great menu, great service. Will definitely be back.

The food was luvely the staff helpful and polite often eat here don’t have any complaints at all

Always a warm welcome by staff in the old inn earlier today. We had a family meal and drinks which we all enjoyed, well recommended.

Called in on a Monday for pie night. Enjoyed the pie, but was very surprised by the price of alcohol. They are charging not far off London prices. They probably think they can charge such high prices as there is no other pub nearby.

The food was lovely and the staff were so friendly! Would highly recommend

There were 4 of us and we all had different meals which were all excellent, we will definitely go back again. The staff were lovely and friendly.

Just dropped in because our group is starving and we thought “awwww wicked a pub and hey look at all those tables free!” We were waiting to be seen for at least 5 minutes and several staff members walked past us. we were turned away pretty quickly when one of our group went to bar to ask. He said they are fully booked. We thought they were joking. Felt like the establishment didn’t want the business. Wont be returning

Llamado hoy para el almuerzo ( 1 ) Comida al curry pequeña porción ( 2 ) trato de comida pescado . rebozado roca dura ninguna señal de pescado todavía en el mar ( 3 ) Comida principal . Los peces rebozados mecen duro algunos signos de pescado. ( 4 ) Trato de comida gammon sabroso . Era de muy mala calidad no es una buena experiencia no volveremos hay mucho mejor alrededor

Friendly staff and good service. Food was nice and priced ok. Alcohol prices are on the expensive side.

I casually popped in with my friend last night around 18:30 for a quick snack and a drink. She spoke to the staff at the bar, but got turned away as was told it’s “fully booked”. I couldn’t believe my ears, so I spoke to the barman myself - and heard the same thing. We left, despite the place being nearly empty (there was literally only a couple of people inside). Disappointing. Judging by other reviews, there’s an issue with the kitchen? P.S. Greetings to the Mr. Barman who was hot & handsome, I couldn’t even articulate my words properly 😻😻😻

Quiero agradecer al personal que trabajó el domingo 27 de octubre. Eran muy cálidos, amables y eficientes. La comida era excelente para los 10 de nosotros, especialmente la estaca increíble y el pastel de cerveza. Recomendaría reservar una mesa en este pub. Para nosotros, aunque podría ser más tranquilo, la calidad de la comida (y el aparcamiento) era mejor que en el Buck en Pontlliw.

Gran ambiente, personal muy amable y comida encantadora. Nos cuidaron muy bien. Definitivamente volveré de nuevo

Friendly service. Good range of drinks, alcoholic and soft. Food was hot and plentiful and served within an acceptable time frame. Decent prices

Jen runs a brilliant place and brilliant quiz, highlight of our week!

Lovely pub, great staff and a brilliant pub quiz. Always feel welcome there.

We were warmly greeted by the landlady and placed our food and drinks order. The food arrived quickly and was excellent ( cowboy burgers and lasagne). The portions were generous and the food well presented. The waitress checked on us mid way through our meal. All the staff were attentive and friendly. We would thoroughly recommend this pub to anybody looking for pub food in a warm and friendly atmosphere.

Waiting staff managed by someone who sat there and barked orders to them. The waiting staff themselves did all the normal stuff fine but was spoilt by whoever the manager was.

The best thing about this place was the young man who worked behind the bar who was friendly and helpful but other than that I definitely won't be back. The food was either over cooked like an old boot or hard and undercooked and it took nearly an hour to come out even though there was hardly anyone there ( that should have told me).

We love coming to the Old Inn for the weekly quiz! Jenna and the team are always very welcoming - there is always a great atmosphere and service whenever we visit. We also often have food which is always great with a large selection!

We love coming to the Old Inn for the weekly quiz! Jenna and the team are always very welcoming - there is always a great atmosphere and service whenever we visit. We also often have food which is always great with a large selection!

5* for The Old Inn - Family friendly venue which has something for everyone. Jenna and her team are always very accommodating and service is brilliant. Highly recommend their weekly quiz which is our favourite night of the week but do book in advance to secure your spot!

Can you please explain to me why you have to book a table to have a drink in a pub. My friend and I were asked if we had booked a table. We obviously hadn't we just decided to pop in for a drink. We managed to get a table but we were told that we could only have it for a few hours. What baffled my friend and I was that whilst we were seated drinking our drinks, the place wasn't full and a few people at a time during our stay were coming in and not asked if they had booked a table, and were served at the bar.

We come every Thursday for the weekly pub quiz with friends. The Old Inn has a warm and welcoming atmosphere, and although we return every week for the quiz, it's the community feel that keeps us coming back. We have also eaten food here a couple of times pre quiz, the burgers are great! Thank you Jenna and the team!

Walked into an empty pub, when we asked for a table there was lots of huffing and puffing from the lady, and told food would "be ages" because of repairs in the kitchen. Felt like they didn't want us in the pub. Thankfully after they found us a seat and we started buying drinks their attitude greatly improved and were positively wonderful to us. Unfortunately the food was overcooked and the halloumi and red pepper baguette was almost impossible to eat due to how toasted the baguette was. Great if you're just after drinks, food was not worth it though

An amazing local pub! We come here every week for quiz night on a Thursday! All of the staff are welcoming and great to chat too. Have tested a few quizzes around Swansea and this is definitely the best about!

The best pub quiz around every Thursday! Great atmosphere, drinks and lots of laughs. Jenna and the team are brilliant hosts - always so welcoming.

Thursday Quiz Night at The Old Inn is the highlight of my week! Always a warm welcome from Jenna & Co. The best quiz host and great atmosphere - full of laughs! Highly recommend.

Looking for a great pub? The Old Inn is the place to be! Thursday Quiz Night Every Thursday (9pm), they host an awesome quiz night. The quiz master is a blast, making the whole evening super fun and entertaining. Friendly Vibes The staff here are incredibly friendly. They make you feel right at home, whether you’re a regular or just popping in for the first time. Great Drinks They’ve got an excellent range of drinks on tap. From local ales to popular lagers, there’s something for everyone. Overall, The Old Inn is a must-visit. Whether you’re there for the quiz, the friendly atmosphere, or the great drinks, you’re in for a good time.

Me and a group of friends visited the old inn for the famous quiz night hosted by the wonderful Jenna. Great atmosphere throughout the evening. Will definitely be returning

I work away two weeks at a time and always look forward to the weekly quiz on Thursdays. Really tests the knowledge and is always a good laugh

Love the quiz nights every Thursday! Me and my friends come every week and always look forward to it, been to a few pub quizzes and this is our favourite! Very friendly staff always a pleasure to go

The weekly quiz is a great way to spend the night with friends and family, staff always make the questions interesting and challenging

Horrendous! The place was quiet, 3 meals ordered, first one was brought out 45 mins later then the other two came out 40 mins after the first one, and both meals were left hardly touched, soggy chips, cold scampi and undercooked, steak ordered medium and was cremated. Then someone came into the restaurant with a dog and sat next to us! Don’t waste your time

Poor front of house welcome long wait for scampi and chips cold on arrival. Wouldn't recommend.

Excellent service and great pub grub at a very reasonable price. Always a welcoming pub with a personal touch.

Food was delicious and hot,nothing was to much trouble great service

The Old Inn seems to have gone downhill since our last visit. We ordered a sirloin each but it was nowhere near as nice as our last visit. There was a musty smell and there seemed to be problems with electrics in the toilets area. There was also a smell coming from the drains as you entered the premises. We think the central heating would make a big difference.

Excellent service from friendly staff. Food was excellent and arrived in a timely manner. Will definitely be back soon.

Lovely atmosphere very friendly and helpful staff helped me with drinks with a smile it was lovely food was lovely too

We walked in through the entrance and were shouted at from the bar by the manager “have you booked a table”. We hadn’t booked, we wanted a meal and drinks. On replying no, we eere told “you should have booked a table for the quiz” There were only a few tables of guests in the whole pub. We immediately left, I have never been spoken to with such arrogance and disrespect in a public bar or restaurant. We visited just over a week ago, late afternoon following the scattering of my partners mothers ashes, we were treated with the same attitude, and asked if we’d booked a table… There was 1 table being used!! Shocking attitude and lack of respect, not sure who the manager and staff think they are?

What an absolutely joke. Tried to order food at 7pm pm a Monday evening and kitchen closed due to no chef. Beer was served completely flat and without head. At all cost avoid this place and save your money on a decent reputable take away that have chefs to cook for you.

The young lady who served me was fantastic unfortunately didn't get her name but was chatting about simular interest about f1 she was kind and caring she really put the customer first and was amazing at her job, too the old Inn you've got an amazing worker, working for you really made me feel welcomed. Kind regards liam

We come here every week for “Jenna’s quiz”, the atmosphere here is fantastic and very welcoming. The food and drink is on point and we thoroughly enjoy our time here every week. The staff work hard and cannot do enough for you and it doesn’t go unnoticed, thanks all. X

Lovely time at this venue. We were warmly greeted as a family by Bethan. She was so lovely and accommodating. Nice atmosphere too and food was good

Nice pub good food and tidy service

Lovely friendly bar staff , nice and clean environment. Delicious food prepared just right. We received a very warm welcome where a first Impression is fundamental. Will definitely return.

Called in for a couple of pints whilst working away. Made to feel welcome. Nice clean pub

Always excellent welcome, with prompt service

The food as always was fantastic and was topped only by the service of Rebecca who is a credit to your company.

Went for a quick lunch with family, staff were friendly we were able to take the dog and staff were accommodating with this. Food was lovely the biggest fish and chips we had seen. Would recommend

Booked at short notice and was welcomed on arrival Good range of food options and easy to order Food service was prompt and of excellent quality. Highly recommended

Food not very good. My husband had the Chicken & Mushroom Pie. Pastry was raw. Gravy was watery Bisto disgusting. The only thing edible was the chips. I had Lasagna, didn’t need a knife and fork to eat it. Needed a spoon to eat it. Would never go there again

Delicious food and very efficient. We received a very warm welcome where a first Impression is fundamental. We had the Gammon and Scampi. Thanks to Jemma and the team for a warm welcome. Much better than other brands in the area. Plus, the loos and surroundings were very clean.

Love this place. Food gorgeous staff so helpful and friendly and the pub is really cosy A welcome return Gorgeous meal, my pate and lamb steak was gorgeous A lovely evening and a lovely meal after a very stressful hard half term week Beautiful visit and staff so welcoming Thank you Very nice to visit old friends again today and my jacket potato for lunch was beautifully presented Thank you so much .very nice to go back on Tuesday for a lovely light lunch very nicely presented Hope we can join you for Christmas this year.

Had a lovely meal, only managed mains my wife had steak & I had a pie and garlic bread side. We saw some great looking desserts arrive at other tables but we were too full, maybe next time. The pub was quite busy, but there were enough staff and all were busy & efficient. There was a friendly atmosphere and lots of locals, we will be returning soon.

Excellent service and lovely food.

Dreadful welcome each time I’ve been. We won’t be returning as it’s happened too often to be a fluke. Every time we’re told that the meals will take at least an hour when there was hardly anyone there almost like it’s too much trouble for them. We asked for the 30% off main meal discount which they forgot to apply and when we realised it hadn’t been given and questioned it we were told it was too late to put it right. The food would have been niceifit had even hot or even warm. All in all we’ll never go back there because it’s the same attitude every time we go! What a shame as the pup itself is quite nice. Someone needs to speak to the staff from the owner down to the bar staff. So unfriendly and don’t like being challenged when things go wrong! Seems like everything is too much trouble!

We had a table of 11 this evening and Jen & Co were incredible. The pub was very busy yet all meals came out hot and delicious! Thank you

Decided to go for lunch, food was amazing we really enjoyed! Staff were very polite and forthcoming Jenna and Becca!! Will be back again soon.

Two consecutive nights went here, first night was good and was made welcome, second night greeted by manager who once heard our English accent completely changed her attitude towards us, pointing out only table we could have as they were busy (could clearly see at least 10 other empty tables, which we're still empty when we left) It was steak night, which we ordered, only then to have to wait close to 50 mins to have served to us. Shame as food was not bad

Awful welcome, treated after my husbands mums funeral just 10 of us, greeted by a lady eating food who didn't even acknowledge us other than we had an hour and half, the place was empty from our arrival to leaving an hour later. The lady sat the whole time we were there didn't smile once , what an example to give younger unexperienced staff. We are your customers we expect some form of respectable greeting. Shocking

Went on spur of moment. Went to bar was told quiz nite shudve booked!! Found table but told only 45 mins as reserved! Food came burnt overcooked burgers, cold frozen thin chips! No side garnish!! Lady at bar very rude! No people skills!! Haven’t been here for a few years as food was awful, but thought we wud try again ! But nope still awful food and rude landlady!! Won’t be goin again and have told others!!

Management are rude, go out of their way to be awkward and contradict themselves. Bar staff are lovely, shame they are let down by awful management. Drinks are extremely expensive. Stay away, unless you want to be lied to your face and be spoken too with attitude.

Beer was fine, food very mediocre and not as advertised on the menu (ingredients missing) but service was quick. Server was a bit miserable

drinks expensive. management is awful. rude, argumentative and go out of their way to be awkward. bar staff are lovely, shame they have to deal with managers who don’t know who to manage.

Just moved to the area and found this little gem of a pub. Lovely food and staff. Thankyou

The flavour of the burgers is lovely. Really quick service and a very polite waiter. With our 30% off voucher, it was well worth it and we'll definitely be going back.

-Staff were friendly , quick service food was pipping hot -Received a telephone call before booking time explaining they had no gas for any beverages from the tap - immaculately clean 👌

The food was not nice. The chicken did not look fresh and the texture was very odd and discolored. We ordered dessert as I was till hungry after not eating much of my meal, and the dessert was worse. I had apple pie which tasted stodgy and tasteless. I was so disappointed as we only live down the road and wanted to find a regular eat out place, but I wouldn't be back soon.

Lovely atmosphere for a Catch up with friends or nice meal with family

Ordered food and know one told us to have a free pint with iur food as it was on offer once we asked they told us you should have done it whilst ordering but i alreadt had a pint bought a drink so they said it was too late very dissapointed but the food was lovely

Excellent food and service 👌 But the decor looks tired and could do with sprucing up

Lovely food and the staff were attentive and looked after us.