Based on 101 opinions finded in 2 websites
Based on 101 opinions finded in 2 websites
Opinions
A party of 3 adults popped in for roast dinners. The place was light and airy, with views of the garden centres plants. We visited due to recommendations. My expectation grew as I read the mission station on the wall, stating fresh locally provided ingredients was their ethos. However, the tasteless veg appeared to be cooked from frozen and the beef was some form of processed meat. Contrary to their mission statement. The service was memorable to say the least. The highlight was when one member of waiting staff creeped up to the table and barked out ‘do you want anything else.’ Not would you like to view our dessert menu, or like another drink, perhaps! Then with an angry looking face, she cleared the table. Conclusion. A restaurant it’s not; a cafe most probably. Expensive not, but when compared to locally situated pubs etc, it was poorer quality of Faye at a higher price.
Malcolm Thomas . 2024-07-24
MORE AT Google
The food is fabulous, and I have never had a bad meal, they have a good choice of menu, and it’s always busy. The staff make it a pleasure to assist. An absolutely amazing dinner all fresh and beautiful gravy, lovely shop and beautiful garden centre. Friendly lovely staff
Anthony Esang . 2024-07-22
MORE AT Google
Very disappointing. Went here as it was convenient to our trip & apparently rave reviews on food. Called by for a hot lunch but should have had a sarnie. One of our meals was th special Meat Lasagne but they failed to put th meat in - for £14.95 we had a bowl of cheese & some Lasagne sheets... our drinks never showed. They said it was because they were busy but it really wasnt, just incredibly disorganised. We wont eat here again
lynda l . 2024-03-12
MORE AT TripAdvisor
Nice lunch with an old friend. Fish and chips lovely ,nice large piece of haddock too . Blackberry tart tasty .Friendly staff and atmosphere,quite busy. Definitely book a table before going
Margaret D . 2024-02-15
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An absolutely amazing Sunday dinner all fresh and beautiful gravy, lovely shop and beautiful garden centre. Friendly lovely staff
Rachel E . 2023-11-26
MORE AT TripAdvisor
Excellent meals, staff exceptional
Keith Knill . 2023-08-02
MORE AT Google
We visit here every week, and have done for several years, the food is fabulous, and we have never had a bad meal, they have a good choice of menu, and it’s always busy. The staff make it a pleasure to visit, and Paula always goes above and beyond to do anything for us. She is a diamond, and along with the rest of the staff, work so hard to keep all customers happy.
jul2111 . 2023-07-10
MORE AT TripAdvisor
Assuming the man who was talking to the staff today was the owner sir you really need to tone down your attitude to your staff very inappropriate today it was busy and they are doing there best
anonymousw574 . 2023-04-01
MORE AT TripAdvisor
Waited 35 minutes just for somebody to take our order. After 50 mins and still no sign of drinks and having witness somebody being served meat and waiting 15 mins for veg we decided enough was enough and left.
P9978GIjulieg . 2023-02-26
MORE AT TripAdvisor
Beautiful sunday roast! Beef so tender I didnt need a knife. Absolutely stunning food
Kelly Bogerd-Mitchell . 2023-01-16
MORE AT Google
Had a few meals in the garden centre, although very tasty compared to other local restaurants it can be expensive. Lovely tasting roast dinner but expensive at nearly £14 for one course when compared to other restaurants charging £18 for 3 course and although delicious on both occasions not very hot. Love the cream teas and staff are very friendly, I would recommend this place to eat as long as you are prepared for the prices. However, a friend didn't want a main course just a starter and dessert, so order the soup which was £5.99 but because it came out as her main, she was charged £9 and I have to agree that was extortionate for a bowl of soup so beware.
susano848 . 2022-12-17
MORE AT TripAdvisor
EXPENSIVE ORDINARY FOOD AND NOTHING SPECIAL INSIDE.BUT STAFF WHERE FRIENDLY AND HELPFUL
Tony Davies . 2022-03-27
MORE AT Google
Two superb visits during our time in the Pontardulais area. Lovely food including the Sunday roasts at the weekend which spurred us on to revisit midweek. Very quick service and friendly staff.
Regentbus . 2021-10-20
MORE AT TripAdvisor
We were four for lunch and we all enjoyed our food. The service was efficient and friendly. Two of us had three courses and two had a starter and dessert. The dinners were generous and had a good selection of vegetables. The fruit crumbles and pies were as good as they ever were. I was concerned when I read the most recent reviews but I needn't have been. I don't mind paying £1 extra for a meal when I think about what these hard working people have been through during Covid.
Cath186466 . 2021-07-18
MORE AT TripAdvisor
Came along with family for lunch on a busy Saturday despite how busy it was the food was outstanding I had the salmon and my partner the Conwy pie ! So nice to see vegetables being cooked as they should be and a nice choice. I was shocked how good it was for what I thought was just a garden centre cafe . Friendly staff and I love the menu. Fine dining food without the extortionate prices ! We will be back soon.
872mariant . 2021-06-14
MORE AT TripAdvisor
Called for lunch today and was hoping to get a prawn salad I was disappointed to find it was no longer on the menu. The menu was extremely limited (see pic) and ridiculously expensive with all mains being £11.99. Hubby’s fish and chips was appalling value with a very small piece of cod. (A third of the size you’d get in a fish & chip shop for half the price). My chicken dinner was ok but I much prefer the veg that used to be on offer. (Swede, cabbage & peas etc) Today I had tenderstem broccoli, asparagus (really with a cooked dinner ??? ) Chardonnay carrots (so had to remove tops) potatoes with their skin on (not for a dinner) stuffing and gravy. It will be a long time before we return.
ElaineG32 . 2021-06-11
MORE AT TripAdvisor
Haven't visited for many years and surprised at the great improvement. Staff very friendly and attentive and service first class however for a modest garden centre the prices are eye watering. A basic Americans coffee £2.90 and two very small slices of toasted tealoaf £2.35. Similar purchases at specialist coffee houses much cheaper. It's very sad that a garden centre can charge 5* prices as we intended making some expensive garden furniture purchases, but won't now call again.
RobertRSwansea . 2020-10-15
MORE AT TripAdvisor
Always enjoy here the food is always fresh and tasty and get a decent size portion.The staff are always friendly.Also there is a wide range of items in the shop next to the restaurant ideal for presents or a treat would definitely recommend
Anna Fuller . 2020-09-15
MORE AT Google
Had delicious food here toastie abd friend had beef pie..well presented good portions and good price for quality.excellent home made Raspberry tart lovely
bevreynolds123 . 2020-08-27
MORE AT TripAdvisor
Excellent home made food and first class service from staff I would highly recommend
Paul Baker . 2020-03-08
MORE AT Google
Have eaten here before many times and enjoyed, so the food is good. But walked out today after being ignored for 30mins and seen other customers who arrived after us have their orders taken. Shame, but it is not nice to be ignored
249adrianp . 2020-02-29
MORE AT TripAdvisor
Great Sunday lunch fast service all tarts and sweats are great staff are good not to be missed
Stephen Gibbs . 2020-02-20
MORE AT Google
The food is good the staff are so helpful
Mary Levy . 2020-02-12
MORE AT Google
Nice place well worth a visit nice coffee friendly staff
Selwyn Richards . 2020-02-06
MORE AT Google
Sorry to say that our visit today was not up to the usual high standard. Had to wait for 45 minutes even though the restaurant was not that busy and had to return one meal as it was not edible. It won't put us off coming again as this is the first time we have had to complain.
margaret kempster . 2020-01-30
MORE AT Google
Very good food and service, better than a lot of other places we've been to.
Peter Dymond . 2020-01-10
MORE AT Google
I came for lunch with my 4 year old neice as our last chance to spend the day together before christmas due to work. The food was fantastic. I had a roast dinner and little one had a burger. The portions for the price were huge. It was hot and obviously home made. The service was fantastic. We were so well looked after by the three ladies in the restaurant. They went out of their way to get paper for little one to colour. They chatted with her and made us feel so welcome. They made our day special and im very grateful. As we got back to the car little one told me "we've had a lovely day" We'll be back. Thank you
Destination713333 . 2019-12-17
MORE AT TripAdvisor
I’ve been her a couple of times with my family who regulars here. Every time I go there is a wonderful welcome and beautiful local food. I would recommend the Brunch!
TheTraveller114 . 2019-12-17
MORE AT TripAdvisor
After visiting the garden centre previously we thought it would be a lovely place to stop for some lunch. My sister had ordered the roast lunch that they serve with turkey as her choice of meat. The vegetables that accompanied the dinner were reheated in the microwave and were therefore dry, while the turkey came with a large side of string. During our lunch not one member of staff had asked us how our meals were which made complaining about the food we received difficult. When it then came to paying for the meals we were made to wait by the tills for a long while as members off staff stood behind us talking rather than paying attention to any customers. When a member of staff finally arrived to serve us and the poor quality of the meal was brought to the member of staff’s attention we were told that we should have made the complaint earlier as money could then have been deducted from the bill, though there was no offer of money being given back after the complaint was made during payments. I would not recommend dining in the restaurant and I certainly will not be returning anytime soon.
Tor_94 . 2019-11-06
MORE AT TripAdvisor
Had lunch here the selection on the specials board was very good, something for everybody. The food was obviously cooked to order and arrived hot and looked and tasted delicious. A little off the beaten track but well worth finding.
Downsman2000 . 2019-09-10
MORE AT TripAdvisor
Poor service and availability on the menu. Also they fail to communicate
Andy Williams . 2019-08-07
MORE AT Google
This is a garden centre,but, look further and you will find a restaurant with first class food , varied menus and a good quality of staff who are more than welcome to help you, if you require a lunch time meal my advice is book in advance.
Ralph Ford . 2019-07-08
MORE AT Google
Called in for lunch today as we were shopping in the garden centre so it was convenient . Looking at the menu I was shocked at how pricey it was , being a cafe in the garden centre I was expecting more affordable prices . I wasn’t too hungry so I ordered chips and a hot chocolate . I thought 3.25 was reasonable for a nice plate of chips , that changed when they came to the table ! I am not joking when I say it was barely a handful of chips . The hot chocolate was 3 pound for just a small latte glass and it was ice cold I felt like I was drinking a milkshake . I don’t often leave a cafe or restaurant feeling cheated out of my money but I did today! The quality and portion of the food is not worth the price . I was so glad I wasn’t hungry enough to order one of the bigger meals because based on the other tables being served around me , the portions on their meals were shocking for the 11 pound and over price tag on each dish .
rayray1309 . 2019-06-15
MORE AT TripAdvisor
Having eaten at the restaurant several times before my wife and I decided to go and visit the Garden Centre and stop for lunch - what a mistake. Besides waiting 40 minutes for the food, what was eventually presented would defy the trade descriptions act. I was 'sold' on the home made steak and onion pie what I was served was an 'eye full' of minced meat and onion pie something that I could have bought in Greggs but it would have been substantially larger and less salty.My wife had the fish which in reality would be a child's portion for the price. Sorry this is and was totally unacceptable and I've gone home for a sandwich! We won't be back there any time soon.
Geoff T . 2019-06-05
MORE AT TripAdvisor
I don't know where this is, either.
Albert Piscene . 2019-05-27
MORE AT Google
We arrived as a family of three with our one year old son. When we arrived we were told to take a seat and the lady would come and serve us shortly. Considering the garden room is very popular with elderly people this is no way catered for people less mobile or people with pushchairs at all. We asked for a high chair and the lady got one from outside the room. It was dirty so we had to clean it before using it. Not hygienic at all :(. Once sat after around 15 minutes the lady took our order. Not very friendly at all. At this point we started feeding our son his lunch. He ate it all which took around 30 minutes. Our drinks hadn’t arrived which was extremely disappointing. We only ordered a filter coffee and a soft drink. It got to the point where our son became quite unsettled so we went over to ask where our food was as we were hoping to all eat together. The lady checked with the chef whom advised it was being done. Still waiting our drinks eventually came after 45 minutes of waiting and then 5 minutes later our food came. We both ordered the vegetable lasagne and chips. Nearly £11 for a thin layer of lasagne and a few chips on the side? To say we were very disappointed is an understatement indeed. The lasagne mainly consisted of cheese! We didn’t say anything at that point. We just quickly ate as our boy was becoming bored at this point. We finished our food and went to pay. At this point I felt it was only correct to state how dissatisfied we were with the food. The ladies reply was ‘Ill forward you’re comments to the chef’. That was it. No offer of any apology or anything or a possibility of a discount. I was in a rush at this point so didn’t question anything. On waiting for me my partner was by the door with our son. The blonde lady practically threw out the high chair still covered in all of our sons food. No effort to wipe it down at all. I was extremely shocked. We will not be returning considering it’s a place where I’ve practically been brought up and a lot of my family come here. They really need to work on their standards of service/ waiting times and quality of food for the price we pay.
nicolas674 . 2019-04-14
MORE AT TripAdvisor
Shocking wait for just a cappuccino and latte which were 2 milky coffees! Staff had no idea who was being served and even some people waiting upto 40 mins to be served! Very disjointed establishment, really needs someone to take charge of the restaurant.
F1504CNdonnad . 2019-03-30
MORE AT TripAdvisor
Home cooked proper quality ingredients bacon eggs sausage beans tomato black pudding and toast all well cooked served by friendly staff in a (restaurant) garden centre. Cannot give it 5 stars as it’s not a five star restaurant however if you want home cooked quality food it’s brilliant value. We got there just turned 10.30 and the phone never stopped for bookings perhaps next time we will book lunch perhaps we are missing a trick
I7661LBandrewt . 2019-03-10
MORE AT TripAdvisor
I’ve eaten here regularly over the years and have learnt to avoid the dinners - little meat and over cooked, salty veg.
ElaineG32 . 2019-02-18
MORE AT TripAdvisor
Great food-great staff-fabulous desserts
Tony Jones . 2018-12-01
MORE AT Google
For years I have been meeting a group of friends here every week for coffee or lunch. I have taken the friendliness of the staff for granted as it is now like a home from home. However, this week one of our friends was taken ill. The staff dealt with her so efficiently and with such care and consideration. It was a scary time and without their support we would have floundered. Diolch yn fawr iawn!
CymroCymru . 2018-08-31
MORE AT TripAdvisor
As a group we meet for coffee every week.
susan64hi . 2018-08-30
MORE AT TripAdvisor
Called here for lunch on the way to Swansea, lovely to see its been redecorated since I was last here, it’s been a few years. Service was a little slow and was far from busy. We had Jacket Potato’s and prawns, a choice of mayo or Marie Rose sauce, only negative we weren’t asked if we wanted butter or not, it was served without. The food was delicious. The light lunches are reasonably priced, the main dishes are a little pricey, it’s a cafe in a garden centre not a posh restaurant. Cafe itself was lovely and clean as was the garden centre shop just don’t expect the same standard from the toilets, they have not been updated.
A5307BEhelend . 2018-08-27
MORE AT TripAdvisor
Having visited the restaurant with a group of friends today, I ordered the Roast Dinner meal with fresh cooked vegetable and homemade gravy. There was a choice of either chicken or beef. I opted for the chicken dinner which arrived with four small pieces of roast chicken, one tiny roast potato and packet stuffing. The vegetables were served in a separate small dish consisting of very small amounts of mashed potato, swede, carrots, peas and one piece of broccoli. Gravy was served in a stainless steel gravy boat. Considering lunch is £10.99 (starters & desserts were an additional £4.75 or so) it soon adds up. If they are going to be charging top prices, the quality of the food needs to match and this didn't live up to my expectations. If I return, I will certainly not be ordering the roast dinner meal.
silver482018 . 2018-07-30
MORE AT TripAdvisor
It first started when I entered the restaurant.
lauren232018 . 2018-07-21
MORE AT TripAdvisor
I went there one weekend with my husband and children, we ordered our food and it was lovely 10/10, then I heard shouting from the counter from a woman who seemed to be in charge of the staff, blonde lady she was. Shouting at her workers and treating them unfairly, I was trying to eat my food and I could see that they were working extremely hard whilst the “manager” what she looked like, was standing at the till doing absolutely nothing. My husband and I was shocked to see the staff getting treated like this! Will not be returning due to getting interrupted by the blonde lady shouting at her staff! It wasn’t pleasant!
kylojones3 . 2018-05-12
MORE AT TripAdvisor
I decided to use the toilet before having lunch and as I was about to enter them, a corduroy clad man with a walkie talkie appeared. "Gents are outside around the back" So off I trotted, outside around the back and found said toilet. There wasn't a disabled one, which is what I really wanted but it ok I thought, I'll manage. I was a bit irritated because there wasn't a hook on the door for my jacket (I was also irritated by Mr Corduroy) then I realised that the door was swollen and wouldn't close properly. Off I trotted, again, back inside to the disabled toilet I was originally going to use. On entering I again noticed no hook on the door but also the toilet seat was soaking; could have been water, could have been pee, either way I wasn't using it. My wife also said the ladies toilet was grubby. Off I trotted again, out and I won't be back.
WMJ_29 . 2018-05-04
MORE AT TripAdvisor
Took my dad to this great little restaurant for a lunch treat on his birthday.Very attentive staff and superbly cooked food.Enjoyed very much.Have been here before and the standards are always good.
dave11054 . 2018-04-10
MORE AT TripAdvisor
This a garden Center, Restaurant and has a Tropical Fish (maidenhead aquatics) in the grounds.
Sandra L . 2018-02-05
MORE AT TripAdvisor
Always a pleasure to eat in this restaurant. The staff are so pleasant and welcoming. They go out of their way to make sure you enjoy the experience and the food is always plentiful and hot. Looking forward to my next visit.
Linda M . 2018-01-25
MORE AT TripAdvisor
My 96 year old Uncle travels up from Southampton every couple of months and loves to visit the Garden Room
Mike R . 2017-11-03
MORE AT TripAdvisor
Dropped in here as we recently moved to the area and were checking out garden centres. Decided to check out the cafe as we always like to make our trips to garden centres a bit more than just shopping for plants. We took our seats and were not really sure if it was counter service or table waited, we were not directed or acknowledged on entering so were unsure. The people on the table opposite assured us that the tables were waited. so we waited..... and waited.... no sign of a waiter/ess. Things came out for others so we waited... some other people came in... they were served... we waited. Maybe we should have been a bit more assertive but we decided that the moment had gone and left, still the staff did not notice us, not even a goodbye or thanks!! So I can't vouch for the food or drinks but the people around seemed happy. I'm sure this is not an every day occurrence, but I think this was a very poor level of service considering the place was not busy.
jan e . 2017-10-26
MORE AT TripAdvisor
After choosing plants and picking up ideas for our garden we enjoyed a mid morning coffee break. The hazelnut latte went down a treat.
evvansC . 2017-10-13
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We called into the garden room for lunch as we were down that way and it was absolutely beautiful, fully booked but we were found a table straight away we both had the beef dinner and it was delicious beef just melted plenty of vegetables...
Mrscoleman70 . 2017-09-10
MORE AT TripAdvisor
Went just this last Sunday. Very busy with Sunday Lunches but still found room to accommodate us for a lunchtime snack. The proprietor was very welcoming and went out of his way to make sure that we got what we wanted, which was sandwiches and...
Kim C . 2017-08-15
MORE AT TripAdvisor
Reservamos durante 1200 y llegó a tiempo. Nos llevaron a una mesa pequeña que era empujado en muy cerca de otras mesas. De hecho dos damas vinieron después y nos llevaron a la mesa de al lado y la señora se disculpó y dijo que...
Sara H . 2017-07-05
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On a visit to the Restaurant Yesterday June 13th 2017, Was going to ordered luch but a Lady said she...
juneowen246 . 2017-06-14
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Centro bonito jardín, mucha variedad. He tenido comida en el restaurante anteriormente pero algunas cosas muy, muy caro. E. g. ensaladas, comidas, etc., etc. el domingo, así que ahora sólo tienden a tomar un café! ! Incluso el café y el pastel ofrecen es excesivo....
Richard2369 . 2017-05-29
MORE AT TripAdvisor
Esta es la segunda vez que he visitado el restaurante en el jardín y, Pontardulais como con la primera, el servicio era muy lento. Si había alguna mitigación para tan poca atención al cliente en nuestra primera visita luego de un almuerzo y un personal especialmente concurrida no podría ser suficiente. Sin embargo, para esta última visita paramos por sólo dos tazas de café a las 2:30 pm y, después de esperar casi 10 minutos en la caja para un miembro del personal para tomar nuestro pedido, sólo había servido de nuestra orden algunos 20 minutos después de nuevo visitando el hasta cuando nos y consulta nuestros cafés podría esperar.
TravellingBluebird . 2017-05-22
MORE AT TripAdvisor
Visited with my wife for a snack and a drink. For some obscure reason they took 2 orders separately. Which meant that my drink and my wife's,snack turned up, then when we finished those, my snack and my wife's drink turned up. Not worth the wait or value!
Mark L . 2017-04-08
MORE AT TripAdvisor
We have eaten here many times over the last few years, the last time being on 9th March and we have never had a bad meal. We can highly recommend the roast lunches. We have slowly worked our way through the menu, and have enjoyed everything that we have ordered. The desserts are also delicious. Most of the food is locally sourced.
laney j . 2017-03-13
MORE AT TripAdvisor
Hardly miss a Sunday lunch here and they are always excellent. I usually have beef, which falls apart at the merest touch, the lamb and pork are also delicious. I never as a rule order chicken because it is usually tasteless without a sauce. Today (12th March) was a revelation. We both had chicken and it actually tasted as I remember chicken used to taste. The restaurant sources all of its food locally (or from their own farm) and it really makes a difference. A selection of vegetables (six or seven!) served separately, which my wife prefers to everything being served on the plate. Staff are very friendly, very much of a family atmosphere.
Michael_SF6310RH . 2017-03-12
MORE AT TripAdvisor
Excellent homemade food in the restaurant highly recommend.
Andrew Jenkins . 2017-03-06
MORE AT Google
Since my first review of the Garden Room Restaurant (October) we have been there several times for Sunday lunch; each time the food and service has been excellent. Last Sunday (11th Dec) was no exception. A party of three, we had beef, lamb and pork each served with individual dishes of vegetables (I counted 7 different vegetables). I do not have the appetite I used to have so did not have a starter but we had bread & butter puddings (excellent) and trifle. A very homely atmosphere, staff are very friendly and most of the customers are known by name because they are there so often.
Michael_SF6310RH . 2016-12-16
MORE AT TripAdvisor
This is a regular choice for lunch. The food and service are always excellent. It's a real gem. I would recommend the salads and the fish. Takeaways are available too.
Sharon R . 2016-12-07
MORE AT TripAdvisor
Having seen some very positive reviews was disappointed at reality. £10 mains should have been £7.95 and wasn't over-impressed by an over-cooked brocolli bake which was quite greasy with seperated cheese. Friendly service to be fair.
westwalesfoodie . 2016-11-28
MORE AT TripAdvisor
We have often visited the garden centre which has a wide selection of plants (and now Christmas goods) and although we have often had a snack in the Garden Room restaurant yesterday (23 Oct) was the first time that we have had Sunday lunch there. It really was excellent. The restaurant was very busy and booking seems to be essential. It was obvious that many of the customers are regulars, the staff knew them by name. The staff were very busy but, at the same time, were very friendly, courteous and accommodating.The meal was delicious. My wife had gammon and parsley sauce; I had pork. We each had a separate serving of vegetables which is much nicer than a plate already loaded with food. For dessert my wife had a jelly trifle and I had a home-made blackberry tart (my favourite).
Michael_SF6310RH . 2016-10-24
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The staff are really fantastic and very helpful as well. And they all work really hard as each other. No problem what ever you ask for they will get it for you. And very quick service as well.
Rebecca P . 2016-09-21
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Just visited this garden centre with my friend. They have a lovely range of plants and gifts so we decided to have lunch while there . The food is home cooked and very well presented . We opted for salad as it was a warm day but definitely want to return to try their roastt dinner. Lots on offer to eat and it is very popular so i would suggest you get there early.
Debbie D . 2016-08-31
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Lovely home made Sunday dinner lots of options for meat. Went as family if 4 and baby and was great. Make sure you save room for the desert it was huge and so tasty, home made as well.
Ashley A . 2016-06-26
MORE AT TripAdvisor
Went with the family today and what a nice suprise! A lovely set out business with a duck pond and aquatics centre with lots of garden stuff e.g. sheds greenhouses statues all look like one off's not like b@q and the like . Once inside there were beautiful flowers everywhere and a lovely restaurant right in the middle which I must admit was perfect! We ordered 2 beef dinners for us and the kids had Ice cream there were loads of other meals to choose from to cater for everyone including vegetarianFood was lovely . Staff were very friendly definitely can't wait to go again.....
markswilliams65 . 2016-06-13
MORE AT TripAdvisor
We called in for Sunday lunch here yesterday. We selected the lamb roast dinner off the blackboard WHICH DID NOT SHOW ANY PRICES. We foolishly expected normal prices. What a rip off. A one course, very average Sunday lunch for £13.99!!! We thought that they had got the bill wrong. We won't be going there again for a very long time. It's a pity the management don't read these reviews and offer some sort of comment.
95Petere . 2016-05-23
MORE AT TripAdvisor
This is a garden centre cafe charging restaurant prices. The food was extremely overpriced and over seasoned. We waited quite a while for our meals and others who had arrived after Us were served before us? There are really good "pub grub" places in Pontardulais where you will have better value for money.
spiderrose . 2016-05-22
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Went for Sunday lunch with parents and grandparents. The food was quite disappointing and was very average. Considering Sunday lunch is £11 for a single course (starters were an additional £5 or so) it soon adds up. If you're going to be charging top prices, the quality of the food needs to match and this didn't live up to expectations. Certainly won't be returning.
nintynath . 2016-04-25
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We arrived when It opened at 9 and was told grills not on be 20 minutes before they could start cooking, we were wanting a breakfast so did wait and order our tea, breakfast came about 9.40 and was bacon, sausage, beans egg toast. Was average and a lot of beans went to pay and was flabbergasted it came to £19.96 for 2 pots of tea and two breakfasts. Very sorry but won't be back
harris230302 . 2016-03-19
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My daughter and I stopped here for a sandwich on a whim last week and I was very surprised at the cost of our lunch. We ordered two tuna sandwiches with a shared bowl of chips and a couple of drinks each. I really didn't pay much attention to the menu prices and had my tenner ready when I went to pay the bill. I nearly fell over when I was presented with a bill for 21GBP. The sandwiches were just average and the chips were nothing special.
Ian71037 . 2016-01-03
MORE AT TripAdvisor
This restaurant has to be booked in advance on Sundays as its Sunday lunches are legendary. The standard is excellent and I only deducted a star because, by the time they got to us, the roast lamb had finished, which I was looking forward to. Treat yourself, book a table, but be prepared to be crammed in as every bit of space is taken up by much needed tables.
Sue B . 2015-11-21
MORE AT TripAdvisor
Lovely service, great tea with plenty of milk and a jug of water to ' top up ' love the toasted tea-bread, they put lashings of butter on. The best is a lovely atmosphere created no doubt by the great place and staff. Recommended.
2Superstars . 2015-11-17
MORE AT TripAdvisor
Visited today with my wife and 10 month old. The staff were very welcoming and polite and quick to ask us for our drinks and food choices, as well as provide us with a high chair and extra cushion for the chair for our son who was very happy about this! :) We arrived at 12:30 and by 12:40 had our drinks and starters already served. The starters were a little on the small side for the cost but were very tasty, we had garlic mushrooms and prawn cocktail (there was also home made soup on offer which smelt very nice). The mains were a range of Sunday lunches (beef, lamb, chicken all locally sourced) as well as gammon, fish and veggie options. We went for the chicken and beef, and very kindly brought my wife a Yorkshire pudding for her chicken dinner at no extra cost. All the veg was very tasty and was ample amount for a single serving, all the food was very tasty and felt home made and fresh.We didnt think we would have desert but the range was amazing, pies, puds, creams and more. We decided to have the cheesecake and the victoria sponge, both were served with fresh fruit and cream/ice cream and rounded off a lovely meal.Would recommend this place to anyone looking for a lovely homemade style sunday dinner, but just beware that it is a little on the costly side but well worth it for the mains and deserts.
Ashley A . 2015-08-02
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My husband, his auntie and I went to the restaurant yesterday after buying some plants in the garden centre. The restaurant wasn't that busy. Our order was taken quite quickly. We then waited for about 10 minutes when my husband's crumble arrived. We then had to wait a further 20-30 minutes for the other food we had ordered (scone and bara brith) to arrive and everyone's drinks. By that time my husband had already finished his crumble, which he enjoyed. I had a scone with cream and jam. The scone was nice enough by the cream was tasteless. Apparently, the bara brith was nice. It was quite expensive (£15 for 2 coffees and hot chocolate, a crumble with ice cream, a scone and a piece of bara brith). For the wait and the expensive I would not go back again.
kt1979 . 2015-04-12
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Very disappointed with coffee, it was in a very small cup and was clearly not filter coffee but weak instant coffee. Cake was expensive and had no flavour. Wouldn't rush to go back I'm afraid.
ruthytay2014 . 2014-04-24
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Have been to this restaurant many times in the past and we pre booked for Sunday lunch at 2.00pm. At 2.45pm we were advised the roast beef lunches we had ordered were finished and we would need to make different choices, we chose salmon and welsh black beef pie and were assured this would be served immediately, at 3.15 pm the meal finally arrived at our table the salmon was good but the welsh black beef pie was small with little meat under the pie crust, of our two roast potatoes, one could better be described as burnt and our accompanying vegetables were limited, no peas or carrots just mashed potatoes a tiny amount of cabbage with cauliflower and broccoli. Our dessert's were good and served promptly. We trust this was an 'off day' the staff were polite and friendly as usual but clearly rushed off their feet, perhaps a case of too many bookings.
Dai3076 . 2013-04-29
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Refurbishment has made the restaurant bigger and brighter. We went for lunch on Sunday. 3 of us had Roast Welsh Black Beef, a generous portion of meat which was melt-in-the-mouth and very tasty. One tiny little shriveled roast potato was disappointing though. Rest of the vegetable selection was good. One of our party had a Broccoli and cream cheese bake which was rather bland and served with cold chips. Also the Prawn Cocktail starter was very poor, frozen prawns which had defrosted into the dressing making that watery and tasteless. Service was good and friendly. This is a very popular venue for Sunday Lunchtimes so advisable to book. Overall valu for money is good and the quality of their meat is excellent.
GPaulM . 2013-04-08
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Good as the Garden Centre is, the answer has to be the Restaurant, A "destination" in its own right. In my case certainly it's very much"off you go cariad and buy your plants whilst I wait for you in the restaurant with a nice drink."This restaurant is simply great. Recently re-furbished, the food is second to none. Premium quality with a lot of home-made dishes, allied with lovely staff who are always pleased to see you. Roast Dinners are always popular--all the trimmings and, a nice touch this, extra gravy in a gravy bowl, just in case. Want more? Just ask, no charge and certainly not your "packet" gravy. Home-made warm Corned-Beef pie with chips etc is my current favourite in these winter months but in the warmer days I go for the Prawn Salad. There is one problem however and that is we simply cannot do 3 courses justice so tend to either go with a 1st course starter such as Crispy Mushrooms with garlic something or Soup or ( my wife's favourite ) Prawn Cocktail, followed by a Dessert of -wait for it, wait for it---Knickerbocker Glory( but disguised in the menu as something else which name I can't remember now--just ask!) and then any one of several freshly made Fruit Pies or if you're really lucky, proper, really proper, Rice Pudding. Alternatively we'll opt for a Main Course and then I gorge myself on the Knickerbocker whilst my wife waits patiently with a coffee. Go there once and you'll go again, and again and again. Full meals, snacks, just a coffee, anything goes.
Dadcu . 2012-11-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Service is good and quick as usual, food is well presented and hot, always the same. Had the gammon, egg & chips plate which is good value. Can't really think of any improvements required here in a popular establishment.