The Old Dough Hook Pizza Co in Malvern Hills

Lovely Hotel, Really Friendly staff and our room was excellent, will be visiting again in the summer hopefully.

Lovely tasty, generous portioned and well priced food. Friendly, helpful staff offering great service. Highly recommended.

Very rude man, arrived and no "hello. good evening" nothing. Waited patiently to order a drink and totally ignored whilst he seemed only slightly busy. No "will be with you in a moment" or "sorry for the delay" 20 minutes stood there, I gave up and left. Went next door to the Indian restaurant...lovely meal.

Visited this fine cafe on Saturday 12 April at 12noon. It was a first time visit with my wife and sister in law who will be celebrating her 90th Birthday on Sunday 13th April. I chose this cafe on line as one of my sister in law's Birthday treats. I had reserved a table and this was ready and waiting for us when we arrived. The menu was impressive and we ended up having delicious sandwiches and soup. Despite the fact we were full we decided to indulge in a pudding. Loads to choose from including home made cakes and scones. We also took home scones and cake to enjoy later. We would certainly visit again and have already recommended the cafe to family members who are keen to visit. The staff were efficient and friendly. Thanks to all at the cafe. Hope you see you all again in the near future.

Went with my family early one evening, and had a tasty meal. It was a bit cold in there, so asked for staff to turn on the electric heater which was already in place, which made it a bit, although not much, warmer. The food was nice, and we actually quite enjoyed the Bollywood-type music videos that were showing near the bar (the volume wasn't intrusive). However, we made the mistake of only being the only customers, as it meant that the owner had a prime opportunity to introduce himself to us. Don't get me wrong, he's a nice chap, and clearly likes the chance to ingratiate himself with the punters, but he did it for far too long. Ten to fifteen minutes into his standing and chatting to us at our table, some of us took the opportunity to visit the loos in the hope that he might have departed by the time we returned. Unfortunately he was still there. We had finished our meals, so he wasn't stopping us eating, but it was just a bit much, and means I wouldn't go again unless there were other customers to share the boss's banter. I know some people love this kind of thing, but it just went on a bit too long.