The Old Cottage in Cardiff

Attended murder mystery event which was very entertaining, food was excellent. Would definitely recommend and intend to attend next murder mystery event when / if arranged

Amazing murder mystery evening. Brilliant food and atmosphere. Clean friendly environment will definitely come back again.

Amazing valentine's meal, we upgraded to the extra special because the value was superb. We love this little local pub and recommend to friends.

We ordered the sharing roast for two, but unfortunately, the food arrived cold, with the beef and Yorkshire puddings in particular being actually stone cold. No one came to check if everything was okay, and it felt like there wasn’t even an attempt to heat the food properly before it left the kitchen. The ramekins for bread sauce and horseradish cream were completely empty, which was slightly comical but obviously disappointing as I would have liked the sauce. For £70 with drinks, we expected much better and quite frankly feel shortchanged. The staff seemed visibly stressed and were not particularly welcoming, which added to the overall disappointing experience.

Came in Wednesday evening with a few friends and as always the service was amazing! Thank you Ash & Sophie! The food was outstanding as it has been every visit!! Thank you Blain & Luke! We’ll be back!!

Excellent service. Friendly and quick. Great meals too!

Gemma and sophie were polite and accommodating and the food served by laura and luke was outstanding! Free glass of moet was a bonus

Perfect spot for a meal or drinks after a nice hike up the mountain. Great food and atmosphere, very dog friendly

My local so I go regularly to The Cottage, the quality of the food is always good if a little more expensive than the usual pub lunch. The atmosphere is informal in the bar area and, as it's dog friendly, be prepared to share the space with several furry friends, who are mostly well behaved. If you're not a dog lover, book a table in the dining room.

First time in this pub and it will be the last. Didn't have food so gave an average 3 same for service. Pub is full of upper class snobs who made us feel very unwelcome. Bar staff were polite though.

Excellent service, very friendly and attentive staff. Food and drinks arrived promptly, excellent quality food we had the seabass and banana blossom for mains and the port and mushrooms for mains, highly recommend.

Fabulous atmosphere lovely vibe & great food our waitress were maddie & ash excellent service, fabulous food cooked by Kyle & Luke

We had an absolutely amazing time again. We have used a birthday voucher and made a tradition out of it now as a pair of friends. Food was amazing and our server Ashley was great as well with making sure we have everything we needed. It's always a pleasure!

I would have liked to scored this better, but there were a few things at fault. One was the fact that the place was so cold and many including ourselves had coats on most of the time. Mentioned it to a bust waitress who said nothing could be done. That leads me onto the staff, although pleasant, it didn't really seem enough on to take care of the customers, with long wait for our initial drinks order and then food order. Food was just OK,ni was hoping for a lot better, fillet steak did not resemble a fillet, I know we should have told them, but having one of our 6 meals going back would have made someone wait even longer. Won't be returning for a very long time, although another family member did say it was alot better when she visited it a few months before.

Good was excellent! 10/10 Sunday roast!! Lovely setting and staff were great! 100% recommend

Wonderful value food and Maddie was a delightful waitress catering to all our needs. Very impressed. Going to book straight away for Mother’s Sunday.

We had Sunday lunch and the food was lovely but we were disappointed with everything else. The young waiting staff were very friendly but seemed to lack guidance/supervision. They were too young to handle alcohol and no-one else seemed to be available. There were no condiments on the table and we had to ask for some. We were brought a completely empty salt cellar and after being unable to find waiting staff, we had to borrow one from another table. The woman behind the bar was useless - very slow and repeatedly getting things wrong (the same lady previously served us at the Plough in Whitchurch when she only wrote down 3 meals when there were 4 of us and so one person was left without a dinner!) We ordered a bottle of wine to have with our dinner but it didn’t come. We had to ask twice for it and eventually went to the bar to tell her to cancel it as we had almost finished our food. We had to go to the bar ourselves mid food to order other drinks. When our plates were taken, we were asked if we wanted desert - we said we would but wanted to wait a while as we were full. No one came back to us. Eventually we went to the bar to order coffees. Our order included oat milk due to an allergy and we were told by that same female bartender that this was available and the order was taken and added to our bill. After half an hour we had to ask where the coffees were. A few minutes later, a member of waiting staff told us the table was needed in about 15 minutes for a other booking - when we explained we were still waiting for our coffees, she went to speak to the female bartender who had taken our order. She then came over to tell us that oat milk was not available - despite her having clearly stated that it was. There was no apology from her for her incorrect information or for leaving it over half an hour to tell us. It was a shambles so we just paid the bill and left. For the first time ever we did not leave a tip. After leaving this review, we got a response from the Old Cottage apologising for the poor service and offering us a voucher to return. But despite emailing them twice as instructed, they haven’t bothered to even acknowledge my messages and no voucher materialised. So a completely empty offer seemingly done just to look good on here! So terrible service in the restaurant and an even worse follow up customer service.

My first time to the Old Cottage tonight. All the staff were tentative and friendly. Maddie and Ash looked after us so well and the chefs cooked our food beautifully!!! Will definitely be visiting again.

Ashley served us and he was soo kind, friendly, inclusive and accommodating. They moved us to a quieter table as the first table was in the middle of the restaurant and we were with a young person who had autism. They couldn't have done more to help make her comfortable and engage with her. Delicious food too!

Great food , service and value Tge Old Cottage - superb Thank you 👍

The open fire was “broken” so they couldn’t light it. Quite cold inside as a result.

Warn friendly atmosphere . Excellent service from Gemma,

Food was okay, pretty good but didn't blow me away. The location is lovely and a really cute atmosphere, but sadly the service we had on our visit wasn't great. Very slow, waitress actively avoided eye contact and checking in. We waited a long time for the food, when we finished the meal it took a really long time to collect the plates despite seeing the waitress not doing anything near by, and her noticing we had finished. However we felt almost rushed to the pay the bill even when the whole table wasn't present. It was a really odd experience.

Brilliant service and an amazing atmosphere over all.

Celebrated a special birthday meal at The Old Cottage with 12 guests. The staff could not have been more accommodating! Everyone really enjoyed their meals- steaks cooked perfectly as requested, fish and chips were delicious too. The service was great and we did not feel rushed at all despite staying for over three hours! Thank you to Sophie, our server and all the team- we will be seeing you again soon😂

Great place! Great value for excellent food. Decor was beautiful and atmosphere was great!

A little underwhelmed to be honest. You walk into this pretty, quaint pub, then you're shoved in a noisy room out back that's basically inside the kitchen. We had to ask twice for condiments, the only thing one of us wanted on the menu they didn't have and then when the bill came we were overcharged by £9 which they apologised for when brought to their attention. Service was very friendly whilst inefficient. Wouldn't return.

Friendly staff excellent service great food

Popped in for a drink. Lovely place, good atmosphere, menu looked good. Place was busy for mid week. Plenty of parking, lovely outside gardens.

Very tasty meal but the Christmas meal has definitely gotten smaller (compared to last year) and more expensive.

Three of us ordered the dirty burger, one of them with an extra patty. Each burger patty was hard and dry, overcooked frozen patties are the only way I can describe them. The other guest ordered a chicken salad and commented on how dry and overcooked the chicken was. They even had to use our sauces to add a bit of moistness to the chicken. I expected more from an establishment that markets themselves as fine dinning.

Ash and Emily were great !! Food was nice too !🤙🏼

Christmas in the cottage, great food, great staff, great ambience.

Had a great time good food Gemma and Jess very helpful. First time visit will be back.

Lovely food and wine. Nice buzzy atmosphere. Great service by our servers Gemma and Meg. We will return😃

Fabulous evening! Gorgeous food, perfect service & very reasonably priced. Thanks to Gemma & Meg for making it extra special

I visited today for a birthday celebration. The food was great as always, and the atmosphere was lovely. However, there was a slight mix-up with the bill. I had received a birthday voucher for a complimentary meal. Both the festive and Sunday menus were available, so we asked beforehand which menus we could order from, as I only wanted 2 courses and the festive menu is a set 3 courses. The waitress checked with someone and confirmed that I could have 2 courses and use the voucher if I ordered from the Sunday menu, but nothing was mentioned about my partner having to do the same. Consequently, my partner ordered from the festive menu, and I ordered from the Sunday menu. Unfortunately, when we asked for the bill, another staff member informed us that the voucher could not be used because we had ordered from different menus. It seems there was a miscommunication among the staff, which was disappointing. They were unable to honor the voucher, and we will likely struggle to revisit before it expires in a couple of weeks.

We had a lovely Breakfast with Santa. The staff was super nice to us and made us feel at home. I really liked the nice and cozy atmosphere. All was great.

Maddie & Romet were very helpful and offered a great service. Thank you!

Fantastic food and service. Steak was particularly good and Maddie & Romet were lovely.

Truly awful food. The so-called 'British steak and malbec pie' had NO edible meat at all; it was ALL fat and gristle. Honestly the worst steak pie I have ever (not) eaten. My partner's 'caramelised banana blossom stew' was tasty but the size of a starter. At nearly £18, completely unacceptable. The pizzas looked good, but that was too late! Not in a position to say anything at the time as a friend was treating us.

First time visiting, dog friendly, good Guinness and food.

Sophie was our server. Very welcoming and friendly :)

We came for the Santa breakfast today . It was a fab breakfast then the grandchildren met Santa. It was so cosy with the log fires and it was very individual no having to stand in a queue to meet Santa . The staff as ever were amazing nothing was to much trouble . Thanks for another great experience.

A lovely Xmas Jazz experience with great service and food! The Ribeye steaks were out of this world… quality cuts cooked superbly! Massive thanks to Ash and Sarah for looking after us so well throughout and to Blain and Kyle for serving up a stunning 3 course festive dinner.

We were served by Sophie and Maddie, lovely girls!

Loved it! Will certainly be booking again! Thank you.

Great food and service from Gemma ash bkaine becky

Had a lovely meal. Big thanks to Gemma and Maddie for excellent service and Luke, Blaine and Jacob for delicious food :)

Great service from Gemma and Maddie. Delicious food from Luke, Blaine and Jacob. Thank you guys, Merry Christmas 🤶🎄

Everything really lovely except the food which is honestly awful for the price.

Had a lovely evening! Sophie, Maddie were so lovely and helpful and the food was amazing! Kyle and Becky are clearly great chefs. So much more than just pub food. Had the scallops start and linguine - soooooo good. The lamb was immense as well. Recommend the trio of little desserts as well, really nice combo. Will be back!

Thanks to Ash & Maddie our servers, were really friendly and efficient. Food was excellent and lovely cosy atmosphere. First time at the old cottage and won’t be our last. Thanks!

Good food in an attractive setting. Large carbpark..

Great meals when visiting today, lovely atmosphere and excellent service. Will be back soon!

Wonderful place for a celebratory evening meal. Lovely staff. Good service. Extensive menu x

We had an amazing experience for my wife’s 50th birthday celebration lunch. Jess looked after us extremely well with the support of her happy helpful team. Service was swift and on point, and the food was deliciously tasty and very reasonably priced. The atmosphere was very warm and friendly, in a traditional pub restaurant with a modern up to date feel too. It was great to feel the happy vibe throughout the establishment and will certainly be back again very soon. Thanks for everything Jess and Team Simon, Jo and family

Very welcoming staff. Lovely clean and spacious area. I didn't order food, but what I saw others eat looked fantastic. Car parking and WiFi available here too.

A fantastic experience, the food was delicious and we had an excellent service by our waitress Emily who gave us a brilliant service throughout our stay, highly recommend!

Excellent food and service. Emily was very kind and chatty towards us and provided excellent service. Highly recommend the brownie dessert 🔥🔥

Brilliant place, the food was very delicious and our server Jessica was amazing.

Amazing food and excellent service. Did came out so hot and fresh and the staff were very friendly, informative and helpful. Thank you!!

Very nice Sunday lunch! Thank you to Maddie and Fran for their amazing service and hospitality, well done girls!

Great service from Fran who went over and above and always with a smile.

Lovely food but service non existent

Lovely staff, especially jess and ashley.

Lovely evening. Service from Maddie excellent. Very attentive and polite. Nothing too much bother for her.

Fantastic place to eat. Highly recommend. Fab service by Jess and Ashley.

Really great establishment with very friendly staff and great service.

Had a great Sunday roast here, Maddy and Ash were lovely and great hosts!

Beautiful food and service. Maddie and jess were very kind and tentative

Ash made us feel really welcome and was attentive whilst giving us space to catch up

Maddie served us. She was very helpful.

Love this pub restaurant the food is amazing staff are the best I live in Plymouth and travel to Cardiff every weekend if I don't go to old cottage for food on a Friday I'm fumming lol you won't be disappointed this really is best restaurant in Cardiff can't recommend it enough and I'm really critical of restaurants Ash and Gemma are very good as all the staff

Food was amazing. Amazing service from a lady called Jess. Would definitely go back again

Fantastic food . Ben and Jess were very friendly. Would always recommend

Ash was great . Really lovely meal and lovely service .

Always great. Thanks to Jess and Ben

Amazing place to eat. Food is stunning and service is second to none. Lush atmosphere

Came with my friend this evening having not booked but were gladly welcomed into the restaurant. Food was great and both Maddie and Jess were on it when it came to service, brill!

Maddie and Jess were really attentive, great service, lovely food. Really nice evening all round.

Service was excellent by Maddie, really enjoyed our meal

I had the buttermilk chicken burger and it was the best burger I’ve ever had, the staff are beyond lovely and it has such a good cosy atmosphere. I brought my puppy with me and they were all so kind to her. Couldn’t recommend enough

Great food thanks to Sophie and Sarah

Love coming here. Will be back soon.

Thanks to Ash who made our visit memorable

Fantastic food and service as always!

Great lunch and service today thanks to Ash, Jess & Abby

We ate from the Wine & Dine menu and the food was cooked perfectly. The staff (Ash & Lili) were attentiveness the service quick.

I had an amazing meal! The food was absolutely delicious. The service was just as impressive - Ash and Sarah were incredibly attentive, making sure everything was perfect throughout the evening. Their warm and friendly attitude really elevated the experience. Can’t wait to return!

Despite having a function on staff and chefs were helpful and efficient.

Lovely service off Ben, Sophie and Gemma today, all lovely staff and a credit to your company 10/10

Had a lovely meal and was served by very friendly staff, thanks to Ash, Fran, Sarah and Soph.

A favourite for groups! Thank you as always for a great time.

Lovely service from our server Maddie when we visited last week. Very nice food . Lovely venue

Lovely food and atmosphere really good service

Best roast dinner around Cardiff. Friendly service. Lots of choice. They cater very well for allergies too. Cauliflower cheese and gravy is GF. Never have any issues eating here. Roasts are around £17-22pp.

Very pleasant atmosphere, friendly staff. Highly recommend.

Beautiful food as always excellent servers particularly ash and maddie recommend

Lovely food and great service by Ash and Maddie