Based on 3.123 opinions finded in 2 websites
Based on 3.123 opinions finded in 2 websites
Opinions
Second visit for an evening meal and it was fantastic. Service was really fast despite being very busy, big thumbs up to the kitchen staff!
Phil Clark . 2025-03-30
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Lovely place to eat, delicious food
kay harvey . 2025-03-19
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Held a surprise meal here. Staff were amazingly helpful. Ashley our waiter was always on hand and helpful with the menu for a gluten free guest. Delicious meal. Would definitely recommend
Carol Gibbons . 2025-03-17
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We ordered a takeaway sunday roast to be collected. And was absolutely delicious, piping hot and packed nicely. You get what you pay for at The Old Cottage, the food is always stunning. We've visited many times and we're never disappointed.
Karen Prestidge . 2025-03-16
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Very good food lovely atmosphere service was excellent. Food delivered in a very good reasonable time.
Paul Wakefield . 2025-03-12
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Had a fantastic meal here and the staff were amazing. Everything about this place was great. Will definitely be visiting again.
Chris Blackford . 2025-03-10
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Very nice local gastropub, well worth a visit if in the area. We were recommended and enjoyed it, ticks the boxes, but not sure it's worth a special detour from further afield, however the standards are very good and service is prompt.
Andor Miles-Board . 2025-03-09
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Lovely food and friendly service yet again. Thanks Abby, Soph, Dan and Luke
Tim M . 2025-03-04
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Amazing food, amazing team! Thank you Jessica, Matt, Becky and Blaire 🫶🏻
Mikie Davey . 2025-02-28
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Although they were short staffed they gave excellent service.well done specifically Madi and Jess
Michael Rees . 2025-02-27
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We were out with the family to celebrate my birthday. The food was lovely as always when we go there. I had the Steak & Malbec pie which I can recommend. It came with mashed potato, green beans & Broccoli. The pie had plenty of chunky steak and the gravy was delicious. We all enjoyed the food. Our server was Sophie who we could see was working very hard as it was busy there. We didn’t have to wait long for our food to arrive. Sophie was friendly & efficient.
Germaine . 2025-02-26
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This place is wonderful. A great atmosphere and some amazing staff. A girl called Jess works there when I’m in and she is always very friendly and approachable. The chefs are exceptional in this place. The food is incredible. Portion sizes are good and the location is great. Definitely recommend this place to anyone. I’m fussy where I eat and this place is a ten out of ten for me.
Clarke Evans . 2025-02-26
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Sadly underwhelming. After reading reviews was looking forward to Sunday lunch. Very busy and nice atmosphere...accomadating staff. But poor food. Luke warm, two potatoes and one carrot each..not cheap either. Disappointed. Real shame.
J J . 2025-02-23
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First time visiting here for food. Decided to go out for a Sunday lunch (instead of me cooking 😉).... absolutely lovely sirloin beef roast and a delicious poached pear dessert by the chefs Kyle & Blain. Also great service from our servers maddie and Lily. Thank you so much, we'll definitely be back very soon :)
Clair Partridge . 2025-02-23
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Servers Abby + Gemma Chefs Dan + Kyle Amazing
Arthur Eynon . 2025-02-22
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Attended Murder Mystery event which was great fun, food was excellent as was service
Chris Voisey . 2025-02-18
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Attended murder mystery event which was very entertaining, food was excellent. Would definitely recommend and intend to attend next murder mystery event when / if arranged
Chris V . 2025-02-18
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Amazing valentine's meal, we upgraded to the extra special because the value was superb. We love this little local pub and recommend to friends.
debbie h . 2025-02-17
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Amazing murder mystery evening. Brilliant food and atmosphere. Clean friendly environment will definitely come back again.
Lilian V . 2025-02-17
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Booked sunday lunch as we knew they were dog friendly. Lovely tasty food our only gripe was the bowl of green veg which was very meagre for two people to share.
Kath Elliott . 2025-02-16
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We ordered the sharing roast for two, but unfortunately, the food arrived cold, with the beef and Yorkshire puddings in particular being actually stone cold. No one came to check if everything was okay, and it felt like there wasn’t even an attempt to heat the food properly before it left the kitchen. The ramekins for bread sauce and horseradish cream were completely empty, which was slightly comical but obviously disappointing as I would have liked the sauce. For £70 with drinks, we expected much better and quite frankly feel shortchanged. The staff seemed visibly stressed and were not particularly welcoming, which added to the overall disappointing experience.
Scott_s92 . 2025-02-16
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Just avoid it. Used to be good many years ago, very disappointing now though. Service was painfully slow, table booked for 19:45, we ordered no starters but mains didnt come until 20:45, food was cold and had clearly been left sitting somewhere not under a heat lamp. No one ever asked if we needed more drinks or how our food was, had to ask for a steak knife for my steak which took an extra 10mins to appear. I dont leave many reviews, but this experience amd the money you pay for it was disappointing. Won't bother with this place again, the pub itself is nice though.
Ben monro . 2025-02-15
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We came here for Valentine’s Day and Gemma and Maddie were fantastic! They were very attentive and always checked in to make sure our food was okay and we had enough drinks. The food was phenomenal. My partner had the T Bone steak and I had the pork belly; both of which were exquisitely cooked! Highly recommend Thankyou !
Amelia Harrhy . 2025-02-14
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Amazing food&service! Big shout out to Ash&Soph for the lively service! Also a big thank you to chef Kyle&Luke tor the incredible food!
Wayne Campbell . 2025-02-14
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My husband and I thoroughly enjoyed our meal on Valentines Day at The Old Cottage. The food, service and atmosphere were all excellent.
Claire Handford . 2025-02-14
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Came in Wednesday evening with a few friends and as always the service was amazing! Thank you Ash & Sophie! The food was outstanding as it has been every visit!! Thank you Blain & Luke! We’ll be back!!
Steph J . 2025-02-14
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Great food, value and service 😄
bethan casey . 2025-02-14
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Thank you for a lovely evening, food and service was excellent, Ash was a breathe of fresh air
Amanda Watts . 2025-02-12
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Great pub restaurant run by a super team
Huw Jones . 2025-02-11
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A memorable lunch, thanks to Gemma, who served us with grace and good humour, Ben who kindly turned down the muzak, and Kyle and Dan who rattled the pan... an appetising selection of innovative and more traditional dishes, perfectly prepared and presented. Thanks, team. Marion and David
David Baxter . 2025-02-10
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Fantastic place, Sophie and the team were great hosts and the food was delicious!
Stuart Harris . 2025-02-07
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Great food , service and value Tge Old Cottage - superb Thank you 👍
David Wills . 2025-02-07
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Staff are very patient and helpful.
Andrew Larter . 2025-02-06
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Awesome servers Jess & Lisa⭐️ and chef Kyle ⭐️
Sarah Edwards . 2025-02-04
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Lovely birthday evening with friends. Food was delicious thank you to chefs Kyle and Luke. Special thanks to Ash who made our night.
Bethan Godfrey . 2025-02-04
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Amazing food cooked by Kyle & Luke gorgeous setting and fabulous service from Ash thank you so much for a lovely evening x
Fiona Davies . 2025-02-04
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Sunday vegetarian main option contained no protein. Vegetable Wellington was tasteless with barely no filling:the only identifiable vegetables were possibly spinach and sweede and there was barely any filling.The herbs added to the dish were like mini twigs. The side vegetables were undercooked. The gravy tasteless. Tea and coffee are served with coconut macaroons - tastey Comfortable seating, excellent atmosphere, lovely staff and friendly customers. Dog friendly.
Meriel Gough . 2025-02-03
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Booked for Sunday lunch today - upon arrival were told we had only one hour to have lunch as very busy and needed the table! Food mediocre! Not impressed!
Brooklea Park Management . 2025-02-02
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This was my favourite local for 7 years, and still is for drinking purposes. However, the food quality has changed. We've had a few not so good experiences in a row now so thought I'd write a review in hope that something improves. 3 separate occasions: reheated dry potatoes on a Sunday lunch, undercooked chunky chips, dry hard burger, and a pork belly that was completely fat. The latter I complained about because it was inedible, but otherwise I just eat it, to not ruin a date night. At our last visit two nights ago, we waited so long for someone to clear our plates that we paid and left, rather than order dessert. Sadly it's become a hit or miss pub for us now.
C Avery . 2025-01-31
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Excellent service. Friendly and quick. Great meals too!
Julia Husband . 2025-01-29
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Gemma and sophie were polite and accommodating and the food served by laura and luke was outstanding! Free glass of moet was a bonus
Laura Derraven . 2025-01-27
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My local so I go regularly to The Cottage, the quality of the food is always good if a little more expensive than the usual pub lunch. The atmosphere is informal in the bar area and, as it's dog friendly, be prepared to share the space with several furry friends, who are mostly well behaved. If you're not a dog lover, book a table in the dining room.
Susan Bowcott . 2025-01-26
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Perfect spot for a meal or drinks after a nice hike up the mountain. Great food and atmosphere, very dog friendly
iestyn carver . 2025-01-26
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First time in this pub and it will be the last. Didn't have food so gave an average 3 same for service. Pub is full of upper class snobs who made us feel very unwelcome. Bar staff were polite though.
Tony Morgan . 2025-01-26
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Excellent service, very friendly and attentive staff. Food and drinks arrived promptly, excellent quality food we had the seabass and banana blossom for mains and the port and mushrooms for mains, highly recommend.
Bernadette Shaw . 2025-01-25
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Fabulous atmosphere lovely vibe & great food our waitress were maddie & ash excellent service, fabulous food cooked by Kyle & Luke
Vicky Ross . 2025-01-24
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We had an absolutely amazing time again. We have used a birthday voucher and made a tradition out of it now as a pair of friends. Food was amazing and our server Ashley was great as well with making sure we have everything we needed. It's always a pleasure!
Marta Zaremba . 2025-01-22
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I would have liked to scored this better, but there were a few things at fault. One was the fact that the place was so cold and many including ourselves had coats on most of the time. Mentioned it to a bust waitress who said nothing could be done. That leads me onto the staff, although pleasant, it didn't really seem enough on to take care of the customers, with long wait for our initial drinks order and then food order. Food was just OK,ni was hoping for a lot better, fillet steak did not resemble a fillet, I know we should have told them, but having one of our 6 meals going back would have made someone wait even longer. Won't be returning for a very long time, although another family member did say it was alot better when she visited it a few months before.
Tony Evans . 2025-01-22
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Good was excellent! 10/10 Sunday roast!! Lovely setting and staff were great! 100% recommend
Kelly Gray . 2025-01-20
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Wonderful value food and Maddie was a delightful waitress catering to all our needs. Very impressed. Going to book straight away for Mother’s Sunday.
wayne griffiths . 2025-01-19
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We had Sunday lunch and the food was lovely but we were disappointed with everything else. The young waiting staff were very friendly but seemed to lack guidance/supervision. They were too young to handle alcohol and no-one else seemed to be available. There were no condiments on the table and we had to ask for some. We were brought a completely empty salt cellar and after being unable to find waiting staff, we had to borrow one from another table. The woman behind the bar was useless - very slow and repeatedly getting things wrong (the same lady previously served us at the Plough in Whitchurch when she only wrote down 3 meals when there were 4 of us and so one person was left without a dinner!) We ordered a bottle of wine to have with our dinner but it didn’t come. We had to ask twice for it and eventually went to the bar to tell her to cancel it as we had almost finished our food. We had to go to the bar ourselves mid food to order other drinks. When our plates were taken, we were asked if we wanted desert - we said we would but wanted to wait a while as we were full. No one came back to us. Eventually we went to the bar to order coffees. Our order included oat milk due to an allergy and we were told by that same female bartender that this was available and the order was taken and added to our bill. After half an hour we had to ask where the coffees were. A few minutes later, a member of waiting staff told us the table was needed in about 15 minutes for a other booking - when we explained we were still waiting for our coffees, she went to speak to the female bartender who had taken our order. She then came over to tell us that oat milk was not available - despite her having clearly stated that it was. There was no apology from her for her incorrect information or for leaving it over half an hour to tell us. It was a shambles so we just paid the bill and left. For the first time ever we did not leave a tip. After leaving this review, we got a response from the Old Cottage apologising for the poor service and offering us a voucher to return. But despite emailing them twice as instructed, they haven’t bothered to even acknowledge my messages and no voucher materialised. So a completely empty offer seemingly done just to look good on here! So terrible service in the restaurant and an even worse follow up customer service.
Christina Davies . 2025-01-18
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Ashley served us and he was soo kind, friendly, inclusive and accommodating. They moved us to a quieter table as the first table was in the middle of the restaurant and we were with a young person who had autism. They couldn't have done more to help make her comfortable and engage with her. Delicious food too!
Faye Jeffrey . 2025-01-17
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My first time to the Old Cottage tonight. All the staff were tentative and friendly. Maddie and Ash looked after us so well and the chefs cooked our food beautifully!!! Will definitely be visiting again.
Shane Griffiths . 2025-01-17
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The open fire was “broken” so they couldn’t light it. Quite cold inside as a result.
Tim Collins . 2025-01-15
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Warn friendly atmosphere . Excellent service from Gemma,
Rob Jones . 2025-01-15
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Food was okay, pretty good but didn't blow me away. The location is lovely and a really cute atmosphere, but sadly the service we had on our visit wasn't great. Very slow, waitress actively avoided eye contact and checking in. We waited a long time for the food, when we finished the meal it took a really long time to collect the plates despite seeing the waitress not doing anything near by, and her noticing we had finished. However we felt almost rushed to the pay the bill even when the whole table wasn't present. It was a really odd experience.
Libby-Rae . 2025-01-14
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Celebrated a special birthday meal at The Old Cottage with 12 guests. The staff could not have been more accommodating! Everyone really enjoyed their meals- steaks cooked perfectly as requested, fish and chips were delicious too. The service was great and we did not feel rushed at all despite staying for over three hours! Thank you to Sophie, our server and all the team- we will be seeing you again soon😂
Rhona Jackson . 2025-01-11
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Brilliant service and an amazing atmosphere over all.
Hannah Heath . 2025-01-11
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Great place! Great value for excellent food. Decor was beautiful and atmosphere was great!
Siobhan Ivins . 2025-01-09
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A little underwhelmed to be honest. You walk into this pretty, quaint pub, then you're shoved in a noisy room out back that's basically inside the kitchen. We had to ask twice for condiments, the only thing one of us wanted on the menu they didn't have and then when the bill came we were overcharged by £9 which they apologised for when brought to their attention. Service was very friendly whilst inefficient. Wouldn't return.
D . 2025-01-05
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Friendly staff excellent service great food
Dennis Williams . 2025-01-03
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Popped in for a drink. Lovely place, good atmosphere, menu looked good. Place was busy for mid week. Plenty of parking, lovely outside gardens.
Claire Parker . 2024-12-31
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Very tasty meal but the Christmas meal has definitely gotten smaller (compared to last year) and more expensive.
Lisa T . 2024-12-31
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Three of us ordered the dirty burger, one of them with an extra patty. Each burger patty was hard and dry, overcooked frozen patties are the only way I can describe them. The other guest ordered a chicken salad and commented on how dry and overcooked the chicken was. They even had to use our sauces to add a bit of moistness to the chicken. I expected more from an establishment that markets themselves as fine dinning.
Lewis Edmunds . 2024-12-30
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Ash and Emily were great !! Food was nice too !🤙🏼
james taylor . 2024-12-27
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Christmas in the cottage, great food, great staff, great ambience.
Edward Jones . 2024-12-25
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Had a great time good food Gemma and Jess very helpful. First time visit will be back.
brian smith . 2024-12-24
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Lovely food and wine. Nice buzzy atmosphere. Great service by our servers Gemma and Meg. We will return😃
Paul Rothwell . 2024-12-24
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Fabulous evening! Gorgeous food, perfect service & very reasonably priced. Thanks to Gemma & Meg for making it extra special
Hannah Barrett . 2024-12-23
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I visited today for a birthday celebration. The food was great as always, and the atmosphere was lovely. However, there was a slight mix-up with the bill. I had received a birthday voucher for a complimentary meal. Both the festive and Sunday menus were available, so we asked beforehand which menus we could order from, as I only wanted 2 courses and the festive menu is a set 3 courses. The waitress checked with someone and confirmed that I could have 2 courses and use the voucher if I ordered from the Sunday menu, but nothing was mentioned about my partner having to do the same. Consequently, my partner ordered from the festive menu, and I ordered from the Sunday menu. Unfortunately, when we asked for the bill, another staff member informed us that the voucher could not be used because we had ordered from different menus. It seems there was a miscommunication among the staff, which was disappointing. They were unable to honor the voucher, and we will likely struggle to revisit before it expires in a couple of weeks.
SC . 2024-12-22
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We had a lovely Breakfast with Santa. The staff was super nice to us and made us feel at home. I really liked the nice and cozy atmosphere. All was great.
Inês Matos . 2024-12-21
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Maddie & Romet were very helpful and offered a great service. Thank you!
Eve Davies . 2024-12-18
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Fantastic food and service. Steak was particularly good and Maddie & Romet were lovely.
Chris Hutchinson . 2024-12-18
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Truly awful food. The so-called 'British steak and malbec pie' had NO edible meat at all; it was ALL fat and gristle. Honestly the worst steak pie I have ever (not) eaten. My partner's 'caramelised banana blossom stew' was tasty but the size of a starter. At nearly £18, completely unacceptable. The pizzas looked good, but that was too late! Not in a position to say anything at the time as a friend was treating us.
Jeff Cooper . 2024-12-17
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First time visiting, dog friendly, good Guinness and food.
Matthew Rivers . 2024-12-16
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Sophie was our server. Very welcoming and friendly :)
Casey Cliffe . 2024-12-16
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We came for the Santa breakfast today . It was a fab breakfast then the grandchildren met Santa. It was so cosy with the log fires and it was very individual no having to stand in a queue to meet Santa . The staff as ever were amazing nothing was to much trouble . Thanks for another great experience.
Kate Lynch . 2024-12-14
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A lovely Xmas Jazz experience with great service and food! The Ribeye steaks were out of this world… quality cuts cooked superbly! Massive thanks to Ash and Sarah for looking after us so well throughout and to Blain and Kyle for serving up a stunning 3 course festive dinner.
David Jackson . 2024-12-13
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We were served by Sophie and Maddie, lovely girls!
liz brotherton . 2024-12-13
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Loved it! Will certainly be booking again! Thank you.
Sian Tucker . 2024-12-12
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Great food and service from Gemma ash bkaine becky
chris culliford . 2024-12-11
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Great service from Gemma and Maddie. Delicious food from Luke, Blaine and Jacob. Thank you guys, Merry Christmas 🤶🎄
Natalie Rowley . 2024-12-09
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Had a lovely meal. Big thanks to Gemma and Maddie for excellent service and Luke, Blaine and Jacob for delicious food :)
Fee Bassett . 2024-12-09
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Everything really lovely except the food which is honestly awful for the price.
Caitlin Yih . 2024-12-08
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Had a lovely evening! Sophie, Maddie were so lovely and helpful and the food was amazing! Kyle and Becky are clearly great chefs. So much more than just pub food. Had the scallops start and linguine - soooooo good. The lamb was immense as well. Recommend the trio of little desserts as well, really nice combo. Will be back!
Christie T . 2024-12-07
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Thanks to Ash & Maddie our servers, were really friendly and efficient. Food was excellent and lovely cosy atmosphere. First time at the old cottage and won’t be our last. Thanks!
Clare Riley . 2024-12-07
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Good food in an attractive setting. Large carbpark..
Christine De Souza . 2024-11-30
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Great meals when visiting today, lovely atmosphere and excellent service. Will be back soon!
Gareth Slocombe . 2024-11-28
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Wonderful place for a celebratory evening meal. Lovely staff. Good service. Extensive menu x
Vicki Sal . 2024-11-26
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We had an amazing experience for my wife’s 50th birthday celebration lunch. Jess looked after us extremely well with the support of her happy helpful team. Service was swift and on point, and the food was deliciously tasty and very reasonably priced. The atmosphere was very warm and friendly, in a traditional pub restaurant with a modern up to date feel too. It was great to feel the happy vibe throughout the establishment and will certainly be back again very soon. Thanks for everything Jess and Team Simon, Jo and family
Si “Si” M . 2024-11-25
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Very welcoming staff. Lovely clean and spacious area. I didn't order food, but what I saw others eat looked fantastic. Car parking and WiFi available here too.
Mark Sutton . 2024-11-24
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A fantastic experience, the food was delicious and we had an excellent service by our waitress Emily who gave us a brilliant service throughout our stay, highly recommend!
Morgan Berman-Jones . 2024-11-15
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Excellent food and service. Emily was very kind and chatty towards us and provided excellent service. Highly recommend the brownie dessert 🔥🔥
mr stronk . 2024-11-15
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Brilliant place, the food was very delicious and our server Jessica was amazing.
Patricia Nemeth . 2024-11-11
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Amazing food and excellent service. Did came out so hot and fresh and the staff were very friendly, informative and helpful. Thank you!!
Marie Faulkner . 2024-11-11
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Lovely food but service non existent
Michele Hunt . 2024-11-10
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Very nice Sunday lunch! Thank you to Maddie and Fran for their amazing service and hospitality, well done girls!
Sophie Jones . 2024-11-10
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Great service from Fran who went over and above and always with a smile.
linda strange . 2024-11-10
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Lovely evening. Service from Maddie excellent. Very attentive and polite. Nothing too much bother for her.
Alison McLeod . 2024-11-09
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Fantastic place to eat. Highly recommend. Fab service by Jess and Ashley.
Marty Allen . 2024-11-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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