Based on 1.578 opinions finded in 2 websites
Opinions
We waited 90 minutes to be served one round of drinks and starters. The main courses arrived 15 minutes later. The staff could not give a tinkers cuss, and the place was not that busy. We asked for crayons for the kids, they never came. The server slid the food across the table with a disdain rarely seen , I think it was because we had the temerity to ask where our food was. By the time the mains came I was raging to the point where even if they had given me the food for free it would not be enough.
chall85496 . 2024-10-26
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It's been some time since we last visited, we booked online for around 12.00 which was fast and easy, on arrival plenty of parking space however this soon changed within the first hour, reception was warm and welcoming. although is was a little quite we didn't wait long before staff were at our table for drinks, which made my wife happy and they gave us the menu and plenty of time to choose our meals. The menu did have plenty of options to choose from, I had the Burger and my wife had the stake pie, both meals were reasonable portions and my wife did say that's one of the best stake pies she's had in a while. As for the cost we paid around £30 which is in line if not a little less than what we normally pay. On our experience we would certainty go back Barry
Barry C . 2024-10-21
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Great food, great place, great service.
Martin Pritchard . 2024-10-20
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Really lovely relaxing atmosphere 😎 with friends having an awesome time. Recommended
Jayne-Vivienne Hughes . 2024-10-18
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Staff were lovely. Served promptly and the food was lovely. Excellent value for money and I would definitely go back
Bridie Eynon . 2024-10-14
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Lovely pub, nice and clean and staff who are always friendly and attentive. Food has been great every visit.
Helmi Sloper . 2024-10-13
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A nice looking pub but unfortunately overheard numerous staff members talking rudely about the two toddlers who were with us. A member of staff later rudely came over to ask 'what are you doing then, just drinks or eating?!'. Not sure if they needed the table or were annoyed at our children however we were literally told to sit at this table by another member of staff. Not a nice atmosphere and definitely not nice to overhear staff saying rude things. Will not be returning and not sure this is a family friendly pub at all.
Kamila Bushell . 2024-10-12
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Lovely clean put with a good ambiance and very clean. Staff were lovely and friendly. Food was excellent and plenty of choice. Will definitely be back again.
scabbie74 . 2024-10-12
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This is a lovely cosy pub. Sunday roast is excellent. Staff very welcoming. Meeting up with family great time. Will definetly be back when we are in the area again.
Linda Prior . 2024-10-12
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Friendly staff and lovely food will be going back
Beverly Mackenzie . 2024-10-11
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Great food, fantastic staff with nothing to be to much trouble. Fantastic night out & a great place to bring the family. Keep it a secret, don't tell everyone or they will all go there....!!!
Andrew Beacon . 2024-10-10
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Good service, nice meal, I can recomend this place.
Barrie Jones . 2024-10-09
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Attentive staff, great quality food and good atmosphere
simon porter . 2024-10-09
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Always have a lovely welcome..never hurried..lovely atmosphere..the staff and food are great x
Jennie Flamigan . 2024-10-08
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Great place , very friendly staff, good food only one thing I did not like was the vegan ice cream was an odd colour tasted odd and left a greasy feel on the mouth
Susan Leggett . 2024-10-08
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Food was piping hot and delicious, highly recommend the fish and chips! We received a really warm welcome from the staff, look forward to calling in again soon!
Conor Davies . 2024-10-06
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Food absolutely fantastic and really good quality. Staff excellent and very helpful.
Simon Rees . 2024-10-06
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Nice little pub, nice selection of food but I found the food just basic.
victoria James . 2024-10-01
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Really lovely, clean pub. Friendly staff and nice food.
Michael Shaw . 2024-09-30
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Excellent food, excellent hosts, delightful atmosphere
Napper Red . 2024-09-30
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Great service, good food. Met my expectations for a quick lunch on a Saturday.
Julie Robinson . 2024-09-29
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We popped in for dinner after work - great service, lovely atmosphere and tasty food. It was a tribute night so it was busy but we still had really quick service - will visit again!
Emily M . 2024-09-28
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Great staff and tasty food. We visited for their monthly quiz, was a great night, lovely atmosphere with lots going on 😊 thanks Team Aubrey!
Holly Hooper . 2024-09-22
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Great staff and tasty food. We visited for their monthly quiz, was a great night, lovely atmosphere with lots going on 😊 thanks Team Aubrey!
Holly H . 2024-09-22
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Fantastic food at the Aubrey Arms, steaks were cooked perfectly! Thank you Lorraine for a fab evening! See you again soon
Sara Hawkley . 2024-09-22
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Nice place to stop between Cardiff and Bridgend, not cheap but very nice.
Deri Williams . 2024-09-22
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Nice cosy pub, very child friendly catered to all are needs. All bar staff great and professional. 100% recomend
declan brookes . 2024-09-21
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It was a totally spontaneous visit on the way home from me having some important scans done at the hospital. As we passed, I asked my wife if she fancied eating out, which is something we seldom do and next thing we were sat in your lovely pub. Service was friendly and relaxed with all the staff being very personable and just what we needed after the the past few weeks we've had. Food was served in good time and was tasty and wholesome - mixed grill and a Hunters Chicken. Chips were great, really fresh and crispy but fluffy inside, bit like the wife!! Anyway, hasten to add, we are planning to come back very soon from Bridgend to visit for another great meal - see you soon! PS: The waitresses were brilliant and we had a good laugh with them.
Darren Wyatt . 2024-09-19
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Found the food poor quality and over priced, wouldn't recommend at all. Is located on a very busy road, which isn't relaxing at all to sit outside and have a drink.
seren 86 . 2024-09-19
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Very good food, service and prices Very much worth a visit Lovely pub And dog friendly
Ken Lee . 2024-09-18
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We’ve been going to the Aubrey about once a month for the last couple of years. Service has always been a bit slow but the food has been good. We thought we’d take the dog with us on our last visit-big mistake. We knew we’d be in the bar area instead of the restaurant, but never expected the service to be so bad. No one came to take our order until we went to the bar to remind staff we were waiting. Someone eventually came to take our order but, even then, the food and drinks took a long time to arrive. We usually have a couple of drinks but weren’t asked if we wanted anymore, so we didn’t bother. You’re definitely treated like a second class citizen if you’re in the bar area. This will be our last visit. I forgot to mention that I couldn’t have my mixed grill as you had run out of eggs, and couldn’t have vinegar on my chips as you had run out of that as well! How does a restaurant run out of eggs and vinegar??
Ian Harris . 2024-09-15
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Excellent food and service. Staff are so welcoming! Food lovely as usual!
Judith Thomas . 2024-09-14
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Brilliant pub and restaurant. Staff and food were fabulous. Plenty of parking space. Facilities were great too.
Jackie Roberts1 . 2024-09-14
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Not a busy time and were happy to reserve us a table at short notice. Good menu choices, lovely food, helpful staff and a dog friendly area. Will call in again. Thank you.
Lynne Hughes . 2024-09-12
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Fastic night food was hot and the staff was lovely even help us out to insurers order right for mealdeal
Lydia headley . 2024-09-11
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Interesting way to do business, turn away at the door of a pretty much empty pub. Shame
Operator_247 . 2024-09-10
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Great food and service. Recommended
Dave L . 2024-09-08
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Extremely pleasant meal and drinks. Service and food quality was very good. Only dropped to 4* for "Atmosphere" because (being midweek) it was quiet, but that did not detract from the enjoyable evening within our party.
Steve G . 2024-09-06
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Good value for money food and drink. Very friendly staff topped off with a great Elvis tribute act. More entertainment please. Well worth a visit.
Stuart Bracey . 2024-09-02
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What a lovely little pub stopped here a few times now very friendly staff and atmosphere well recommended we have not had the food there yet but looks nice
Craig Goodridge . 2024-08-27
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This is a friendly, country pub that has lots of food and drink options. We really enjoyed our meals which included chicken and mushroom pie, vegetarian chili, chipotle mushrooms and then apple crumble and chocolate caramel brownie cake for dessert. Staff are friendly and service was quick.
Rachel Evans . 2024-08-24
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Lovely warm welcome and luckily table free for Sunday lunch! Full plate of roast, potatoes, veg, Yorkshire pudding, stuffing and gravy.
Alyson Sillett . 2024-08-11
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Lovely family friendly pub. All staff were helpful and playful with the children. They couldn't do enough for us. The menu had lots of choice, the food was tasty and the service was quick. I would definetly recommend the Aubrey, we will be returning soon.
Jess Morria . 2024-08-07
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Excellent surroundings. Exceptional service and super quality food. Won’t beat it. Can’t wait to go again.
Russ Warwick . 2024-08-02
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I admit, I didn't realise this was a Marstons pub when we arrived. We are not a big lover of chains and probably wouldn't have stopped if we knew but I've wanted to try the pub for sometime...an I'm glad we did. It's a charming set up and the staff were extremely friendly and welcoming. Food options on the menu are standard for a chain. The fish was beautiful...chips were clearly frozen and that's a personal dislike for me...no complaints from fussy teens. £91 for 3 fish and doubled chips, a burger, chocolate cake rocky road and six pints of coke isn't bad for these times. Part of me hopes that this little gem doesn't loose it's heart to a chain mentality because it does have a lot of soul and all the staff we encountered were great.
Welshcharlotte . 2024-07-28
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Visited this restaurant for the fist time 26th July , the meal was delicious cooked to perfection , all the staff were very welcoming , friendly and professional the restaurant had a lovely atmosphere we would definitely recommend and return thankyou all xx
Lorraine King . 2024-07-27
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A beautiful place inside. Had 3 meals. We all left empty plates.
Andrew Cahill . 2024-07-24
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Super Meal, super Service, lovely decor & atmosphere..Staff were really friendly & helpful will be spreading the word 👏👏
Annmarie Baker . 2024-07-24
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Nice light restaurant with pleasant staff. We had mains if roast beef x 2 and turkey, swiftly served and delicious with good vegetables. Desserts were Rocky Road Sundaes and coffee, the latter being disappointing and somewhat bitter, but servers brought more hot frothy milk.
Serdeau . 2024-07-21
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Great food . service was good . very nice place
Anne Notman . 2024-07-19
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Been here several times now always good food and drinks friendly helpful staff and good service 😁👍
colin turnbull . 2024-07-16
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1st time visiting here and thoroughly enjoyed it. Food was well presented and portions were enough to the point you weren’t overly bloated. Service was excellent also.
Razor 04 . 2024-07-13
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Great location for meeting friends, especially when celebrating birthdays. Really wide selection of food - and the establishment is able to accommodate all kinds of food allergies as well. Plus our dogs were very well looked after.
Liz W . 2024-07-10
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Lovely pub and excellent food the beef was cooked to perfection. The service was great and the whole place has a nice "old pub" feel with some nice old features retained throughout. We had 2 elderly people in our group who both have mobility issues using walking sticks and was very accessible for them . My nan made note of how lovely the potted flowers and hanging baskets were in the outside sitting area which was a lovely touch , decent size car park which nent parking wasn't an issue.
Chloe G . 2024-07-07
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As always a great meal, staff friendly and helpful, happy atmosphere
Deborah Turnbull . 2024-07-05
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Lovely place , excellent food service was great, well worth a visit.
Raymond Crouch . 2024-07-05
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We were staying locally as we booked a stay for the weekend. This was the first time coming here. When we arrived we felt welcome. Service staff were very friendly and helpful. Food was lovely with great presentation. Will definitely come back again.
Y . 2024-06-30
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We waited almost an hour to have our order taken, then another 45 minutes for it to arrive. The food was basic pub food, nothing special. I think there were too few staff working on a busy Sunday lunchtime. The place is pleasantly designed and simple, but the general slow service and average food let it down.
PJS . 2024-06-30
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Friendly welcome, nice ambiance and good food.
Derek Hobbs . 2024-06-26
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The food and service at Aubrey Arms in Bonvilston was perfect, the servers are always pleasant and can never do enough for you, a charming restaurant, we enjoy our time here on every visit, thank you.
Alexander Vandervolk . 2024-06-21
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Friendly welcome good food perfect
David George . 2024-06-18
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First time visiting to celebrate my 30th birthday and service was excellent throughout! We didn’t have to wait long for our food and there was a wide range of options to choose from. Food was hot and cooked really well. We also had desserts and they lit a candle for my pudding which I thought was a nice touch. Overall a very pleasant trip and a lovely place with a lovely atmosphere and amazing staff
Mollie Scourfield . 2024-06-14
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Great food and reasonably priced. Lovely food, good service. Will definitely return. Need to book as it gets busy. This was our second visit and we were delighted.
Jan F . 2024-06-09
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Excellent day with friends!! Keep up the good work!❤️
MAR . 2024-06-09
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We love this venue! So accommodating with my disabled nan and her needs!
Rachel gilvear . 2024-06-03
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Very good experience thoroughly enjoyed all meals. Excellent service very friendly
NORMAN PULLIN . 2024-06-01
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The wait between starter and main meal was 25 minutes. The table next door had ordered eaten and gone by the time we got our mains. My chicken burger was well overcooked to the point was damage to teeth was imminent. Guessing it was under a hotplate too long hence wait we had. Will not visit again...first and last time.
Jessica Hall . 2024-05-27
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Honest and delicious pub food, friendly and welcoming staff who offer excellent service.
Keith Bennett . 2024-05-27
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Not the best of atmospheres here. Myself and a friend went for food and drinks, found a table and instantly the barmaid approached and asked if we were only having drinks, obviously this was because she was about to ask us to move to a different table had we said yes, even though hardly anyone was there so plenty of tables available in food area. The barmaid said she would take our food order, we explained we hadn't had chance to look at the menu yet, not 2 minutes later another lady approaches to take our order. Numerous times we were approached by this lady who kept asking was everything alright, this was getting annoying as it felt like we were being watched. We finished our food which was nice and this lady returned again collected our plates and said to pay at bar when we were ready! We explained we were having more drinks which seemed to be an issue, we felt like we were out staying our welcome. I went to bar and the barmaid said "are you paying your bill?". We felt totally rushed the whole time, nothing welcoming there at all. We could here the barmaid cashing up the till while we were drinking so they obviously wanted an early finish. As we left the doors were bolted behind us, it was about 10.00pm, so they did want an early night. Wont be going back there anytime soon.
Kelly Rodrigues . 2024-05-22
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Visited at lunchtime. Very welcoming, nice atmosphere, great menu range. Prices were very reasonable and was able to take advantage of a discount on main meals. Will definitely be visiting again.
Ron Davies . 2024-05-21
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From entry to the resturant, the staff were very helpful and friendly, had smiles and were polite. Quick efficient service, food was lovely, will recommend to friends, and will be back with the rest of the family for sure. Well done Aubery Arms!
Lynne Woodrow . 2024-05-19
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I booked a murder mystery evening at the Aubrey Arms. I can not speak highly enough of the evening :-) when I rang to make the booking I spoke to a really lovely staff member at the Aubrey Arms who was so friendly and kind. We were met by a very helpful host at the venue who showed us to our table. Food was delicious and served in a really timely manner. Our waitress was smiling and efficient. The whole event was fantastic. We will certainly be back for food another time and hope that another murder mystery can be held too! Thank you all :-) xx
Megan Davies . 2024-05-18
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Have been to the Aubrey arms several times and the service and food are always excellent
Karen Bass . 2024-05-16
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Great atmosphere, food well cooked and attentive staff.
Mr Paul . 2024-05-15
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Excellent food and service. Staff are so good.
Alison Bagshaw . 2024-05-14
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My husband proposed to me at this pub and we return a few times a year. Wonderful friendly greeting on arrival and we got to sit at the table where the question was popped. Amazing food, great service and wonderful atmosphere.
Amanda Brooks . 2024-05-13
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Lovely friendly brains/Marsdens pub lots of parking, well recommended
neil morgan . 2024-05-12
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Late booking, very accommodating friendly and efficient
Dennis Williams . 2024-05-07
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Absolutely excellent the staff was polite and the food was excellent would recommend the aubrey arms to everyone Well done five star 🌟
William Hogg . 2024-05-02
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Lovely food and everything came out just right
Deborah Clarke . 2024-05-01
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We had a lovely meal ,the restaurant/pub was warm and clean and all of the staff were very pleasant ,helpful and welcoming.
Julia Griffiths . 2024-04-30
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Great wine tasting event. Well organised, and a lot of fun too.
Emma Evans . 2024-04-26
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Very easy to book online. Cheerful and attentive staff. Food ordered and served quickly. No complaints
Rebeccah Tomlinson . 2024-04-24
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Went along to a wine tasting evening. Really enjoyable, friendly informal group. Hostess Lorraine was great and good fun, as were all the other staff. Wine and nibbles just right and very good value for money. We all thoroughly enjoyed! Stayed on after the event finished.
Lynn S . 2024-04-21
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Just had a lovely meal here with my parents. I had gammon and my parents had the Sunday roast. The gammon was cooked to perfection and my parents really enjoyed their meals. Will definitely be returning for more!
Lloyd James . 2024-04-14
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Lovely atmosphere, Lovely food and efficient service
Julie James . 2024-04-12
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Was booked for my dad’s birthday, there was 20 of us in total. We all could not fault the speed of service and the food. Our experience was exceptional to be frank Much appreciated
Wesley Lamb . 2024-04-09
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Had the chilli of lunch menu nice but more rice than chilli so disappointed. Staff all very nice
Patricia Jones . 2024-04-05
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Really impressed with the menu on offer and general atmosphere along with great customer service. Thank you
alyson white . 2024-04-04
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Food is really great and the atmosphere is lovely. Staff are friendly and helpful :)
Eliana Caruso . 2024-04-03
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On my four recent visits staff were very polite and efficient. Food was good pub food and reasonably priced. Comfortable atmosphere.
Sandra Morgan . 2024-03-31
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Waitresses were pleasant , leek and potato dish water to start. My food came which I hadn’t ordered . I was given a refund , staff great food awful.
Sharon . 2024-03-29
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We went for the Curry and a Drink promo. Food was great and the staff and service too! Highly recommend!
Mark Statton . 2024-03-29
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Food, staff and atmosphere was truly amazing will definitely be going back soon
karen Statton . 2024-03-29
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Food was lush, will be back! Lorraine treated us like family and made the whole outing enjoyable
Cash McGregor . 2024-03-27
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Had a great experience at Aubrey Arms! The food and staff were all amazing, but we especially appreciated the service Lorraine provided. Can’t wait to come back soon!
Mackenzie Schneider . 2024-03-27
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The manager gave us a very warm welcome and was able to advise us on the meals when asked about them, The overall atmosphere in the restaurant was really calming and welcoming. Nothing was too much trouble I will definitely recommend them to friends and family.
Hilary Edbrooke . 2024-03-26
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We just love the British tradition of the Sunday Roast! The Aubrey’s was easily the best of our trip! What made it even more special were the amazing staff, we had a great time! Thank you so much we will be back!!
RCS Alaska . 2024-03-26
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Review written on behalf of Linda - Having visited the Aubrey Arms on many occasions I would like to write this review. They always maintain excellent service, very friendly staff, and exceptionally good food. And a lovely pint of Cruz Campo! I recommend this pub to everyone.
Aimee Thomas . 2024-03-24
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10/10 to all the staff involved in making my nephews birthday celebration a huge success. 21 of us had a lovely evening. All our meals were tasty and served in an organised manner with the staff going out of their way to make sure everyone in our party had the best time, thank you Team Aubrey.
Jane W . 2024-03-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1847 Opinions
The staff are very friendly and welcoming which is always a good sign. The choice of food on the menu is broad and ought to cater for most tastes including vegetarian, vegan and gluten intolerant options; the choices of alcoholic beverages is mostly unfortunately limited to ‘lager’ based ales albeit some of the slightly more tasteful European types; no doubt this reflects the general age groups the establishment is encouraging to visit. Five of us had dinner in the early evening; three adults and two teenagers as there was plenty of option on the menu for younger preferences. The internal deco is themed with old style industrial lighting and more homely lampshades in another section making for an interesting mix of styles. It was a midweek visit and the place was busy making for a noisy environment; however the music was not too loud it was simply the sound of conversation in an environment that reflected sound off the walls; that said many popular establishments have similar problems; people seem to think of noise as somehow atmospheric. A simple solution noise pollution is to possibly have some soft furnishing on or near the walls or ceiling or if considered a fire hazard there are some other options available that ought not to be too costly; this would greatly improve the ambiance for those people such as grandparents taking their grandchildren out for an evening meal. The table service was a bit haphazard as there were some untimely waits for some dishes to arrive whilst others came along quickly. The Fino Lounge however, is well worth a visit.
1884 Opinions
Visited today a s served by Chloe i believe. Ordered 2 pies and there was an error where the wrong food was sent out. However the way this was handled showed excellent customer service. Mistakes can happen but the attitude and desire to deal with them and provide great service was excellent. Will definitely visit again
537 Opinions
This is nothing more than an over priced cafe. The general ambiance is very poor with each of the seating areas being worn out. Other similar venues in the area might well be worth exploring