Based on 2.455 opinions finded in 2 websites
Based on 2.455 opinions finded in 2 websites
Nº 133 in 276 in South Staffordshire
Nº 29 of 76 British in South Staffordshire
Opinions
Had a lovely family meal for my mom’s birthday. Our server Sophia/sofia was great, we were asked if we would like kids meals to be brought out first which helped keep them settled. We were looked after well and all 18 of us were very happy !
Christina S . 2024-12-10
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We revisited the Oaken after our plans fell through elsewhere due to the weather causing a power outage. We had a couple of roast dinners. The meat was lovely and warm. The veg was a bit limp, not the warmest the sprouts were vile. They had either been microwaved to death or been sat in water for ages. It’s a shame as I like sprouts. Would have said something but by the time the waitress came over to ask if things were ok we had nearly finished. Also it was on the slightly pricier end of the local roast offerings.
Tom B . 2024-12-09
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A small group of us went for dinner during Storm Darragh. The restaurant was busy but very welcoming. There was a power cut whilst we were there & the staff handled it calmly & professionally. Our server, Simone, was friendly & looked after us very well. The food was delicious & served promptly.
Beck R . 2024-12-07
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This place is beautiful, remember when it used to be called the foaming jug, so pleased it's still open, food nice and staff where nice and friendly, excellent customer service 😀 😊
Tracie B . 2024-12-05
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The restaurant is lovely decorated clean and tidy and very welcoming and dog friendly... The staff are really friendly and professional and make you feel very welcome. The services is very fast and the food tastes amazing.
Emma B . 2024-12-03
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Really nice place, food and service is great. Would definitely recommend.
AJ . 2024-11-26
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Fabulous food and service, but .... we were shoe-horned into the space like sardines. Hardly any space to move. Thus spoilt the overall experience somewhat.
Elizabeth Lowe . 2024-11-25
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Only had coffee but was hot and delicious on a cold morning while we were waiting for family to reunite .
gloria smith . 2024-11-25
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Date lunch, what an amazing place, would definitely recommend.
Paul Cartwright . 2024-11-20
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Visited on a few mid week occasions. It has always been good. This was our first visit for a Sunday lunch. Can only say th best Sunday roast for a long time (don't tell the Mrs ) will not be long before our next visit
Steve Newbrook . 2024-11-17
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The food is always fantastic. It's cozy, traditional, friendly staff and perfect for these winter nights!
Radzi . 2024-10-30
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We've been here many times over the years, even having my Mom's wake a couple of years ago too. It's a lovely looking pub, but I don't think the food is particularly good anymore. I think that that applies to the Vintage Inn brand which used to be quite good. The staff last night were all pleasant, but the food (apart from the steak) was lacklustre. The sharing camembert was not hot, the bread was dry, not toasted and the chutney was forgotten, we had to request it. The pies we had were all air, very little filling, and mostly a large dome of pastry. The veg were piled ontop of the chips - which ended up soggy. Desert - orchard crumble was very overpriced for a very shallow sickly sweet "crumble" We visited to take up the offer of 50% off mains. Wished we hadn't bothered.
Amanda . 2024-10-25
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Delicious food & always welcomed with a smile. Would highly recommend The Oaken Arms.
Andrea Strachan . 2024-10-19
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Lovely food and service in a really nice setting.
John Cooksey . 2024-10-17
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We visited the Oaken Arms for my daughter's birthday. We requested a table near the fireplace and was pleased that this was given. The ambience was beautiful and very winter warm with the fireplaces on. Upon arrival the lady at the bar smiled at us as she was serving someone else and as we got to the bar another lady greeted us and was similarly most polite and welcoming. The waitress who served us was also attentive and friendly as to was the waitress who cleared the table. The food was delicious and as a family of 6, it is often difficult to find somewhere where all of us are happy with the food but last night all of us loved the food. It was cooked to perfection and even our fussy 8 year old finished everything on her plate! The service was quick (without being rushed) and as we left we all agreed that we would be coming back. Thank you to all who served us last night! For somewhere to get both the food and service right is a rarity nowadays!
BA . 2024-10-16
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Always an excellent service and beautiful food
Sian Roberts . 2024-10-14
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Fabulous meal and very friendly and professional staff, couldn’t fault anything about the place!
Ian Davies . 2024-10-14
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Wow just wow! Had visited once before and blown away with the oaken arms staff and food (lamb shank). Was it a fluke? We had to go back and try some more. Nope! No fluke. Again we were blown away. Staff amazing and accomodating when we asked for a warmer area on the pub. Attentive without being annoying. Food was beautiful. We shared the arincini starter. Mains were sea bass and fishcake. Shared Dessert was eaton mess but no ordinary Eaton mess, they have converted my partner into liking meringue 100/100 guys.
TRACY . 2024-10-12
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Our favourite local eating place - great ambience, friendly professional team, excellent food and drink, good value - but, oh dear - our meal last night was decidedly below par. Famed for its fish and chips, two were ordered by our party. They arrived from the kitchen looking shrivelled and dark brown. We said nothing (we're English), but discovered that the fish itself was meagre, stringy and unpalatable. They looked and tasted as if they had been cooked the previous day and been reheated and recooked. A very poor deal for some £34. We chose not to complain - the staff are friendly and helpful - and we're English (who rarely complain ...). So this review gives the Oaken Arms a five-star review in the hope that this was an aberration and on our next visit the food will have reverted to its normal high standards. All businesses slip from time to time, and it's in their interests to be told, courteously, when they have.
David H . 2024-10-12
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Warm and cosy pub, we sat by the fireplace which was lovely. Staff are friendly and welcoming. Thoroughly enjoyed our food and time here. We will definitely be coming again.
C G . 2024-10-11
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Decent food well presented with good service. Not for people with dog allergies
1 21 . 2024-10-08
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Thank you to Sofia and the team for another wonderful visit today. We have been regulars at The Oaken for many years. There is always a warm welcome with fantastic service and good food. Even our dog is made to feel at home here. We are already looking forward to visiting again soon.
Elizabeth Towers . 2024-09-28
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Always a warm welcome as soon as you enter, for us and our little dog. Friendly staff, good food and excellent service.
Stephie H . 2024-09-28
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Friendly staff and Good beer with good food too
kirk harvey . 2024-09-28
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Chris and the team always looks after us great place for a quick drink or a nice meal !
Jord G . 2024-09-26
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The Oaken Arms is a lovely welcoming environment to have lunch/dinner and a drink. I have taken my elderly mother there a few times and they are always very welcoming to her and ask her hoe she is which is lovely (She has just lost her husband) They take care to make it a nice ambience in the pub and the landlady and the staff are very efficient and friendly.
Sarah Raggett . 2024-09-23
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Great food friendly staff would recommend
Melisa Cureton . 2024-09-22
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3 luncheons with the family all been excellent. Fantastic food staff are lovely & very friendly. They all make a fuss of Antler, his favourite is Sofia.
Lynneedwards . 2024-09-22
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Very nice food selection, nice place to visit when the weather is colder and the fires are lit
Chris Neary . 2024-09-20
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Great Saturday night meal. We had the Mac and cheese and aubergine gratin which were both very nice and a good size. Mini pudding of crème brûlée and a coffee was great. Will definitely be going back and we have booked for Christmas Day
Damien Waters . 2024-09-14
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Brilliant food and excellent friendly service from Kyra. Will be back again
peter forder . 2024-09-11
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What a lovely place. Service and food were amazing. Was pretty busy but not overly so that service or quality was compromised. Food was lovely - will definitely recommend 😊
Kriste Taylor . 2024-09-09
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Nice place to sit out on a sunny evening and have a drink...food is nice but a bit expensive
Tracy . 2024-09-06
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Good food, improved since the last time I was here
Kelly Wood . 2024-09-05
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Why oh why do people treat you like an idiot! My wife and I went to the Oaken Arms on Sunday for a birthday for myself. We chose the Sunday meal which we were looking forward to. When it came most of it was cold except for the plate clearly indicating it had been microwaved yet someone came from the kitchen proclaiming it was just out of the oven. That spoilt the whole experience. If it wasn't so late in the evening we would have left. So we picked something else from the menu which was OK. Honesty is always the best policy and easier to understand.
Claud Godfrey Smith-osborne . 2024-09-02
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Me and my partner dined at the Oaken Arms on Thursday evening and had a lovely experience. The atmosphere was great and food was absolutely delicious (thanks to the chef, Erin)… but most of all the service was great. Kyra made the evening enjoyable and wonderful from start to finish, she was very welcoming, knowledgeable about the food and had a lot of time for us even though it was very busy. The service does really make a huge difference, so a massive thank you to Kyra! - we will be returning :-)
Georgia Ferriday . 2024-08-31
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We love coming to this restaurant. The food is very good and the service was excellent as usual. Kyra looked after us very well and Ashley cooked our food. We bring our friends here and we are always made welcome whatever time of day we visit. We will be back
Karen Plunkett . 2024-08-28
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We usually have lunch here once a week - this week twice including Sunday lunch. Food was as usual excellent as was service. I had the belly pork and partner had turkey - delicious. Additional veg fab. Partner finished off with delicious chocolate brownie. Fab lunch.
Karen798 . 2024-08-25
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Dont often give a full score .. but this place was lovely @@ building inbside and out looked good . Plenty of parking . Friendly staff when walked in . Table service was spot on ( black girl didnt get her name ) very efficent new what was happening in the kitchen .. food was good value and tasted A1 !! ... 2 x had fish and chips and x2 had steak pie ... ( only moan couple of chips xtra please) pie came with mash and veg which looked good and tasted as good .
Marc Wilson . 2024-08-18
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Kyra was really wonderful found us a really good table. I thought it would be too busy and stressful in here because of the ADHD but she catered really well for us. The food was amazing and we will be back soon.
Sally Scott . 2024-08-17
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Excellent service from Danny who was exceptionally helpful and was more than willing to go the extra mile! We will definitely return with such brilliant service!!!!
James Connolly . 2024-08-17
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Nice atmosphere and food, with Lovely Danny providing waiter sevice.
Madara . 2024-08-17
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Excellant as always. Danny was very good as ever.
Stephen Moore . 2024-08-17
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Great small friendly pub, fantastic food and great service from Danny. Recommended
Oliver Horton . 2024-08-17
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It was my 22nd birthday meal, and the staff were lovely! Great place to come with family and friends.
Gracie . 2024-08-17
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Really lovely Sunday lunch; perfect portion size (small) plentiful, hot and gravy served separately! Attentive and efficient staff.
K H . 2024-08-16
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Got to the pub early evening and it wasn't too busy. Almost one hour later our main course arrived, by this time the place was quite busy, especially so we thought for a Wednesday. Not impressed with the quality, my wife's meal included broccoli, which was burnt! Mine included garlic bread which was not soft with garlic butter but hard and tough. Waited an age for dessert menu to arrive. We gave up and decided to go to home for coffee rather than wait any longer. So no dessert. By which time we had realised there were only two waitresses who were run off their feet. Very disappointed.
Rob W . 2024-08-15
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I ordered a chicken Schnitzel when it arrived the bacon was raw the bbq sauce i had to lift the cheese slice up to find it as it was just a squirt of it ,and a small helping of cress on the side my friends who where with me had the gammon their peas were like bullets and their eggs were rock hard we enquired about the eggs and were told we should let the chef know how we wanted them😲,a glass of wine 10pound so expensive it's a good job we had a voucher for 30 pound off the 96 pound bill ,don't think we will be going back in a hurry
Dawn Snape . 2024-08-15
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Been going there for years- always a good meal and lovely service
Janet Till . 2024-08-14
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Was visiting from over seas. Best friend had arranged a table. The service was great from start to finish. Was served all evening by a lovely young lady called Abby. Nothing was to much trouble. Great food we did the 3 courses & both had a bottle of wine.
Debbie Dover . 2024-08-08
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The team at Oaken Arms were fantastic! We booked a Buffet at the Oaken Arms as part of an event we were having at our business which is in the local area. The buffet was for 25 people, with a mix of hot and cold food which was fantastic and that was commented on by our guests several times, coupled with the venue and its carpark facilities and friendly staff which made our event go extremely well. I can't thank the the team at the Oaken Arms enough...Would highly recommend.
Tom Stabler . 2024-08-05
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Visit the Oaken Arms quite often. Food is generally good. However, on this trip my wife ordered the CHICKEN, BACON & AVOCADO SALAD. She asked to skip the bacon. When the dish arrived, the bacon wasn’t there, neither was the avocado! What was on the plate were two small tomatoes cut in half, lots of little gem lettuce, two pieces of un-toasted ciabatta with pesto. We pointed out the missing avocado and the raw ciabatta. The plate was taken away and avocado added. We were told the ciabatta had been toasted. Guess what? You wouldn’t have known. Anyway, nit pleased with the solution. Try harder please
Keewi . 2024-08-05
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Food brilliant. Service fantastic. Simone & chef Craig so friendly. Think we've found a new regular place to meet our friends. They even brought out a plate with Happy Birthday and chocolates for my birthday. Highly recommend.
Diane L . 2024-08-03
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Lovely food. Fantastic customer service, particularly from Chris!
Sumeet Padda . 2024-08-02
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Great food, good selection of wines 🍷, Stunning place
Mick Ball . 2024-07-29
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Lovely lunch with visiting family. Haven't been here since pre-Covid and the food has vastly improved. Relaxed atmosphere and great service too. Thanks to Kyra for serving us with a smile and Craig the chef for providing such tasty food. Will definitely be back.
Kay Percival . 2024-07-27
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Food was awful, the garlic bread was a seeded bun with garlic butter... wetherspoons quality for London prices.
ella pugh . 2024-07-20
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Very nice food, although was a little disappointed by the sticky toffee pudding Update: sticky toffee pudding vastly improved, it was delicious this time! 😁
Rob Thurgood . 2024-07-18
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Nice food, great service and friendly atmosphere
Adam Langford . 2024-07-13
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Lovely place and the waitress was excellent.
Andy Hopkins . 2024-07-04
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Beautiful pub with lovely food. First time here and will be returning. Extra point for being dog friendly 🐶
Emily Ford . 2024-06-30
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Friendly and attentive staff. food delicious
clyde luis . 2024-06-28
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Excellent good quality, delicious food. Friendly and helpful staff. Recommended.
Ron Wellsted . 2024-06-28
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Great food at a good price. Service from our waitress Kyra was outstanding. Well done, we will come again!!
Jan Dodwell . 2024-06-27
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I’ve been to the Oaken Arms many times over the years and always have an enjoyable, delicious meal. The staff are always pleasant, helpful and friendly. They take particular care of me and my food intolerance. Parking is easy and free and there is a comforting, comfortable atmosphere inside. I love the real fire in the winter. For dog owners, it is a dog-friendly venue.
Kate Wakeman . 2024-06-26
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It's in a lovely countryside location. Nice decor and feel inside. Food was nice but portions looked small. Staff pretty good although a few of the younger ones needed a pep up. All in all we would go back
Steve Crampton (Crampo) . 2024-06-25
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Food was excellent, staff really friendly had a very enjoyable lunch with friends.
Barbara Munger . 2024-06-25
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My brother and I brought my sister and brother-in-law for a farewell lunch (they fly home to Canada)... service was poor as food was miss represented and given to the wrong people... The allergy meal had three items removed and no alternatives....(where offered) dessert menu arrived late(place wasn't busy)went to bar to get dessert menu and was ignored.....
Surinder Chopra . 2024-06-24
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Visited this evening with my dog to meet a friend. There was a warm welcome and the Oaken Arms was very dog friendly.Chris and Sophia were really friendly and helpful and brought a bowl of water and treats to my table for my dog. When it came to the bill, Chris helped me to navigate using the app and informed me that I had an offer on there for a free bottle of Prosecco! Great food and service, and very dog friendly 😊
Louise W . 2024-06-24
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Lovely hosts. The food is excellent and dog friendly . Stayed in the motorhome in the car park overnight on the to Wales.
Linda Anderson . 2024-06-22
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Great place lovely staff good food
June Connolly . 2024-06-18
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l cannot think of anything. I enjoyed the meal.
Yvonne Wilson . 2024-06-17
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Nice pub. We stayed overnight in our motorhome with prior agreement. Nice food. Great service. Very peaceful overnight.
Helen Robinson . 2024-06-10
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Visted the other day , no toilet roll in two of the ladies, order a pint of stella, awful flat pub could do with a good clean, will not return
Kelly Harrison . 2024-06-06
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We had a lovely meal, nice atmosphere, friendly staff. The only thing that I think could have been better was if the drinks were hotter. We had various coffees as part of the mini dessert and hot drink after the meal and the coffees were only warm and went cold before having chance to finish. Otherwise excellent, thank you!
Anna Davey . 2024-06-03
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Overall enjoyed the visit, only issue, staff were attending tables needed more help on a very busy bank holiday
William Challenor . 2024-05-28
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Lovely place and atmosphere. Staff v pleasant and efficient as well as hard working. I wish there were more vegetarian meals.
Marianne Taylor . 2024-05-26
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Great staff, good food and dog friendly.
stephen appleby . 2024-05-22
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We had a lovely Sunday roast at the Oaken Arms. The food was delicious and the portions were generous. The atmosphere was cozy and welcoming, and the staff were friendly and attentive. We will definitely be back for another meal soon. Highly recommend for a Sunday roast with friends or family.
Jim . 2024-05-21
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Lovely service from Chris, thanks very much!
Lydia Greatrix . 2024-05-21
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Lovely lunch with family very relaxing place, service very good, Thanks Oaken arms team
Sean Broadbent . 2024-05-21
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Food was amazing, Jemma was brilliant. Lovely pub with fantastic staff would definitely recommend.
Liam C . 2024-05-17
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Lovely pub and fantastic staff, thank you.
Leanne Frisby . 2024-05-16
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Served by the lovely Jemma, food was brilliant as always, will definitely be coming back again.
Jack Wells . 2024-05-16
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Nice pub and atmosphere, tables were clean, good service and Sunday roast was great.
brad jevo . 2024-05-13
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The food was loveley and a credit to the chef Bayleigh, our waitress Olivia was helpful and efficent.
kira x . 2024-05-09
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The waitress Olivia was amazing… and the Chef Bayleigh
Jack Butler . 2024-05-09
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We loved the decor, the food was lovely except the mushroom starter, this would've been better if chestnut mushrooms as they tasted slimy. The steak was perfect, the staff were lovely. The only thing that I didn't like was walking through a cloud of cigarette smoke, maybe put smoking area away from entrance.
Lee Wagg . 2024-05-06
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We had a big group of 17 for a birthday celebration meal, everything went perfectly. we were well looked after by Simone and the team and the food from chef Craig was excellent. Nothing too much trouble, we can highly recommend The Oaken Arms our new favourite pub!
MyBig Poster . 2024-05-05
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Awful service waited over an hour for my son's starter then to be told out mains were 10 minutes out, 10 minutes went by nothing 20 minutes went by and nothing so we asked as there were other tables being served who were seated after our arrival to be told it's going to be another 20 minutes because my son had a starter it delayed our mains I've worked in customer service and not one person informed us we had to ask multiple times, I understand hospitality can be hard work and hard to meet customers expectations but hour and 30 mins for some garlic bread and a drink and not one member of staff checking in, I was appauld. We left without food and ended up going elsewhere. It was a real shame because the pub itself is beautiful, we were very much looking forward to a nice family meal!
Nicola Green . 2024-04-30
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The pizza was really nice and both the manager and our server Kelcie were really friendly.
Jake Thompson . 2024-04-29
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Last minute big booking, managed to fit us all in and incredible service with a big smile. Will definitely come back next time I am this way!
Luke 147 Ward . 2024-04-29
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Thank you Chris for looking after our large group. We had a fab evening..
Steve Beardsmore . 2024-04-29
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18 of us with a last minute booking. Food excellent, service excellent Served by Chris, very very patient and attentive
K waters . 2024-04-29
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This is our favourite pub staff are so friendly and it’s such a cosy pub x
Harjinder Sidhu . 2024-04-27
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Went for a hen party lunch and had a fabulous time. The service was spot on, food was absolutely delicious, and the atmosphere was very warm and friendly. Well worth a visit.
jessica64853 . 2024-04-24
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Lovely pub with great staff, great log fire too. It’s a vintage inns pub so the food looks the same menu as the chain pubs
Victoria Tipper . 2024-04-24
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First visit to the Oaken Arms and definitely not the last. Great service, friendly atmosphere and superb food. A very enjoyable evening, thanks to all the staff.
Nigel Bristow . 2024-04-21
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Lovely visit food and drink excellent Abbey was our waitress and all staff were amazing
Julie Watts . 2024-04-13
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Lovely comfortable pub ,good food, staff are very nice and helpful.just a very nice night enjoyed by all
Jillian Davis . 2024-04-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Atmosphere was lovely, food was delicious and had wonderful service from all the team members working that day, will definitely return.