The Oaken Arms in South Staffordshire

We've been here many times over the years, even having my Mom's wake a couple of years ago too. It's a lovely looking pub, but I don't think the food is particularly good anymore. I think that that applies to the Vintage Inn brand which used to be quite good. The staff last night were all pleasant, but the food (apart from the steak) was lacklustre. The sharing camembert was not hot, the bread was dry, not toasted and the chutney was forgotten, we had to request it. The pies we had were all air, very little filling, and mostly a large dome of pastry. The veg were piled ontop of the chips - which ended up soggy. Desert - orchard crumble was very overpriced for a very shallow sickly sweet "crumble" We visited to take up the offer of 50% off mains. Wished we hadn't bothered.

Delicious food & always welcomed with a smile. Would highly recommend The Oaken Arms.

Lovely food and service in a really nice setting.

We visited the Oaken Arms for my daughter's birthday. We requested a table near the fireplace and was pleased that this was given. The ambience was beautiful and very winter warm with the fireplaces on. Upon arrival the lady at the bar smiled at us as she was serving someone else and as we got to the bar another lady greeted us and was similarly most polite and welcoming. The waitress who served us was also attentive and friendly as to was the waitress who cleared the table. The food was delicious and as a family of 6, it is often difficult to find somewhere where all of us are happy with the food but last night all of us loved the food. It was cooked to perfection and even our fussy 8 year old finished everything on her plate! The service was quick (without being rushed) and as we left we all agreed that we would be coming back. Thank you to all who served us last night! For somewhere to get both the food and service right is a rarity nowadays!

Fabulous meal and very friendly and professional staff, couldn’t fault anything about the place!

Always an excellent service and beautiful food

Our favourite local eating place - great ambience, friendly professional team, excellent food and drink, good value - but, oh dear - our meal last night was decidedly below par. Famed for its fish and chips, two were ordered by our party. They arrived from the kitchen looking shrivelled and dark brown. We said nothing (we're English), but discovered that the fish itself was meagre, stringy and unpalatable. They looked and tasted as if they had been cooked the previous day and been reheated and recooked. A very poor deal for some £34. We chose not to complain - the staff are friendly and helpful - and we're English (who rarely complain ...). So this review gives the Oaken Arms a five-star review in the hope that this was an aberration and on our next visit the food will have reverted to its normal high standards. All businesses slip from time to time, and it's in their interests to be told, courteously, when they have.

Wow just wow! Had visited once before and blown away with the oaken arms staff and food (lamb shank). Was it a fluke? We had to go back and try some more. Nope! No fluke. Again we were blown away. Staff amazing and accomodating when we asked for a warmer area on the pub. Attentive without being annoying. Food was beautiful. We shared the arincini starter. Mains were sea bass and fishcake. Shared Dessert was eaton mess but no ordinary Eaton mess, they have converted my partner into liking meringue 100/100 guys.

Warm and cosy pub, we sat by the fireplace which was lovely. Staff are friendly and welcoming. Thoroughly enjoyed our food and time here. We will definitely be coming again.

Decent food well presented with good service. Not for people with dog allergies

Always a warm welcome as soon as you enter, for us and our little dog. Friendly staff, good food and excellent service.

Thank you to Sofia and the team for another wonderful visit today. We have been regulars at The Oaken for many years. There is always a warm welcome with fantastic service and good food. Even our dog is made to feel at home here. We are already looking forward to visiting again soon.

Friendly staff and Good beer with good food too

Chris and the team always looks after us great place for a quick drink or a nice meal !

The Oaken Arms is a lovely welcoming environment to have lunch/dinner and a drink. I have taken my elderly mother there a few times and they are always very welcoming to her and ask her hoe she is which is lovely (She has just lost her husband) They take care to make it a nice ambience in the pub and the landlady and the staff are very efficient and friendly.

Great food friendly staff would recommend

3 luncheons with the family all been excellent. Fantastic food staff are lovely & very friendly. They all make a fuss of Antler, his favourite is Sofia.

Very nice food selection, nice place to visit when the weather is colder and the fires are lit

Great Saturday night meal. We had the Mac and cheese and aubergine gratin which were both very nice and a good size. Mini pudding of crème brûlée and a coffee was great. Will definitely be going back and we have booked for Christmas Day

Brilliant food and excellent friendly service from Kyra. Will be back again

What a lovely place. Service and food were amazing. Was pretty busy but not overly so that service or quality was compromised. Food was lovely - will definitely recommend 😊

Nice place to sit out on a sunny evening and have a drink...food is nice but a bit expensive

Good food, improved since the last time I was here

Why oh why do people treat you like an idiot! My wife and I went to the Oaken Arms on Sunday for a birthday for myself. We chose the Sunday meal which we were looking forward to. When it came most of it was cold except for the plate clearly indicating it had been microwaved yet someone came from the kitchen proclaiming it was just out of the oven. That spoilt the whole experience. If it wasn't so late in the evening we would have left. So we picked something else from the menu which was OK. Honesty is always the best policy and easier to understand.

Me and my partner dined at the Oaken Arms on Thursday evening and had a lovely experience. The atmosphere was great and food was absolutely delicious (thanks to the chef, Erin)… but most of all the service was great. Kyra made the evening enjoyable and wonderful from start to finish, she was very welcoming, knowledgeable about the food and had a lot of time for us even though it was very busy. The service does really make a huge difference, so a massive thank you to Kyra! - we will be returning :-)

We love coming to this restaurant. The food is very good and the service was excellent as usual. Kyra looked after us very well and Ashley cooked our food. We bring our friends here and we are always made welcome whatever time of day we visit. We will be back

We usually have lunch here once a week - this week twice including Sunday lunch. Food was as usual excellent as was service. I had the belly pork and partner had turkey - delicious. Additional veg fab. Partner finished off with delicious chocolate brownie. Fab lunch.

Dont often give a full score .. but this place was lovely @@ building inbside and out looked good . Plenty of parking . Friendly staff when walked in . Table service was spot on ( black girl didnt get her name ) very efficent new what was happening in the kitchen .. food was good value and tasted A1 !! ... 2 x had fish and chips and x2 had steak pie ... ( only moan couple of chips xtra please) pie came with mash and veg which looked good and tasted as good .

Excellant as always. Danny was very good as ever.

It was my 22nd birthday meal, and the staff were lovely! Great place to come with family and friends.

Great small friendly pub, fantastic food and great service from Danny. Recommended

Nice atmosphere and food, with Lovely Danny providing waiter sevice.

Excellent service from Danny who was exceptionally helpful and was more than willing to go the extra mile! We will definitely return with such brilliant service!!!!

Kyra was really wonderful found us a really good table. I thought it would be too busy and stressful in here because of the ADHD but she catered really well for us. The food was amazing and we will be back soon.

Really lovely Sunday lunch; perfect portion size (small) plentiful, hot and gravy served separately! Attentive and efficient staff.

Got to the pub early evening and it wasn't too busy. Almost one hour later our main course arrived, by this time the place was quite busy, especially so we thought for a Wednesday. Not impressed with the quality, my wife's meal included broccoli, which was burnt! Mine included garlic bread which was not soft with garlic butter but hard and tough. Waited an age for dessert menu to arrive. We gave up and decided to go to home for coffee rather than wait any longer. So no dessert. By which time we had realised there were only two waitresses who were run off their feet. Very disappointed.

I ordered a chicken Schnitzel when it arrived the bacon was raw the bbq sauce i had to lift the cheese slice up to find it as it was just a squirt of it ,and a small helping of cress on the side my friends who where with me had the gammon their peas were like bullets and their eggs were rock hard we enquired about the eggs and were told we should let the chef know how we wanted them😲,a glass of wine 10pound so expensive it's a good job we had a voucher for 30 pound off the 96 pound bill ,don't think we will be going back in a hurry

Been going there for years- always a good meal and lovely service

Was visiting from over seas. Best friend had arranged a table. The service was great from start to finish. Was served all evening by a lovely young lady called Abby. Nothing was to much trouble. Great food we did the 3 courses & both had a bottle of wine.

Visit the Oaken Arms quite often. Food is generally good. However, on this trip my wife ordered the CHICKEN, BACON & AVOCADO SALAD. She asked to skip the bacon. When the dish arrived, the bacon wasn’t there, neither was the avocado! What was on the plate were two small tomatoes cut in half, lots of little gem lettuce, two pieces of un-toasted ciabatta with pesto. We pointed out the missing avocado and the raw ciabatta. The plate was taken away and avocado added. We were told the ciabatta had been toasted. Guess what? You wouldn’t have known. Anyway, nit pleased with the solution. Try harder please

The team at Oaken Arms were fantastic! We booked a Buffet at the Oaken Arms as part of an event we were having at our business which is in the local area. The buffet was for 25 people, with a mix of hot and cold food which was fantastic and that was commented on by our guests several times, coupled with the venue and its carpark facilities and friendly staff which made our event go extremely well. I can't thank the the team at the Oaken Arms enough...Would highly recommend.

Food brilliant. Service fantastic. Simone & chef Craig so friendly. Think we've found a new regular place to meet our friends. They even brought out a plate with Happy Birthday and chocolates for my birthday. Highly recommend.

Lovely food. Fantastic customer service, particularly from Chris!

Great food, good selection of wines 🍷, Stunning place

Lovely lunch with visiting family. Haven't been here since pre-Covid and the food has vastly improved. Relaxed atmosphere and great service too. Thanks to Kyra for serving us with a smile and Craig the chef for providing such tasty food. Will definitely be back.

Food was awful, the garlic bread was a seeded bun with garlic butter... wetherspoons quality for London prices.

Very nice food, although was a little disappointed by the sticky toffee pudding Update: sticky toffee pudding vastly improved, it was delicious this time! 😁

Nice food, great service and friendly atmosphere

Lovely place and the waitress was excellent.

Beautiful pub with lovely food. First time here and will be returning. Extra point for being dog friendly 🐶

Excellent good quality, delicious food. Friendly and helpful staff. Recommended.

Friendly and attentive staff. food delicious

Great food at a good price. Service from our waitress Kyra was outstanding. Well done, we will come again!!

I’ve been to the Oaken Arms many times over the years and always have an enjoyable, delicious meal. The staff are always pleasant, helpful and friendly. They take particular care of me and my food intolerance. Parking is easy and free and there is a comforting, comfortable atmosphere inside. I love the real fire in the winter. For dog owners, it is a dog-friendly venue.

It's in a lovely countryside location. Nice decor and feel inside. Food was nice but portions looked small. Staff pretty good although a few of the younger ones needed a pep up. All in all we would go back

Food was excellent, staff really friendly had a very enjoyable lunch with friends.

My brother and I brought my sister and brother-in-law for a farewell lunch (they fly home to Canada)... service was poor as food was miss represented and given to the wrong people... The allergy meal had three items removed and no alternatives....(where offered) dessert menu arrived late(place wasn't busy)went to bar to get dessert menu and was ignored.....

Visited this evening with my dog to meet a friend. There was a warm welcome and the Oaken Arms was very dog friendly.Chris and Sophia were really friendly and helpful and brought a bowl of water and treats to my table for my dog. When it came to the bill, Chris helped me to navigate using the app and informed me that I had an offer on there for a free bottle of Prosecco! Great food and service, and very dog friendly 😊

Lovely hosts. The food is excellent and dog friendly . Stayed in the motorhome in the car park overnight on the to Wales.

Great place lovely staff good food

l cannot think of anything. I enjoyed the meal.

Nice pub. We stayed overnight in our motorhome with prior agreement. Nice food. Great service. Very peaceful overnight.

Visted the other day , no toilet roll in two of the ladies, order a pint of stella, awful flat pub could do with a good clean, will not return

We had a lovely meal, nice atmosphere, friendly staff. The only thing that I think could have been better was if the drinks were hotter. We had various coffees as part of the mini dessert and hot drink after the meal and the coffees were only warm and went cold before having chance to finish. Otherwise excellent, thank you!

Overall enjoyed the visit, only issue, staff were attending tables needed more help on a very busy bank holiday

Lovely place and atmosphere. Staff v pleasant and efficient as well as hard working. I wish there were more vegetarian meals.

Great staff, good food and dog friendly.

Lovely service from Chris, thanks very much!

Lovely lunch with family very relaxing place, service very good, Thanks Oaken arms team

We had a lovely Sunday roast at the Oaken Arms. The food was delicious and the portions were generous. The atmosphere was cozy and welcoming, and the staff were friendly and attentive. We will definitely be back for another meal soon. Highly recommend for a Sunday roast with friends or family.

Food was amazing, Jemma was brilliant. Lovely pub with fantastic staff would definitely recommend.

Served by the lovely Jemma, food was brilliant as always, will definitely be coming back again.

Lovely pub and fantastic staff, thank you.

Nice pub and atmosphere, tables were clean, good service and Sunday roast was great.

The waitress Olivia was amazing… and the Chef Bayleigh

The food was loveley and a credit to the chef Bayleigh, our waitress Olivia was helpful and efficent.

We loved the decor, the food was lovely except the mushroom starter, this would've been better if chestnut mushrooms as they tasted slimy. The steak was perfect, the staff were lovely. The only thing that I didn't like was walking through a cloud of cigarette smoke, maybe put smoking area away from entrance.

We had a big group of 17 for a birthday celebration meal, everything went perfectly. we were well looked after by Simone and the team and the food from chef Craig was excellent. Nothing too much trouble, we can highly recommend The Oaken Arms our new favourite pub!

Awful service waited over an hour for my son's starter then to be told out mains were 10 minutes out, 10 minutes went by nothing 20 minutes went by and nothing so we asked as there were other tables being served who were seated after our arrival to be told it's going to be another 20 minutes because my son had a starter it delayed our mains I've worked in customer service and not one person informed us we had to ask multiple times, I understand hospitality can be hard work and hard to meet customers expectations but hour and 30 mins for some garlic bread and a drink and not one member of staff checking in, I was appauld. We left without food and ended up going elsewhere. It was a real shame because the pub itself is beautiful, we were very much looking forward to a nice family meal!

18 of us with a last minute booking. Food excellent, service excellent Served by Chris, very very patient and attentive

The pizza was really nice and both the manager and our server Kelcie were really friendly.

Last minute big booking, managed to fit us all in and incredible service with a big smile. Will definitely come back next time I am this way!

Thank you Chris for looking after our large group. We had a fab evening..

This is our favourite pub staff are so friendly and it’s such a cosy pub x

Lovely pub with great staff, great log fire too. It’s a vintage inns pub so the food looks the same menu as the chain pubs

Went for a hen party lunch and had a fabulous time. The service was spot on, food was absolutely delicious, and the atmosphere was very warm and friendly. Well worth a visit.

First visit to the Oaken Arms and definitely not the last. Great service, friendly atmosphere and superb food. A very enjoyable evening, thanks to all the staff.

Lovely visit food and drink excellent Abbey was our waitress and all staff were amazing

Lovely comfortable pub ,good food, staff are very nice and helpful.just a very nice night enjoyed by all

A lovely venue with amazing staff. We were served by Simone who was so friendly and welcoming. I went for a very vinegary bulgar salad with added prawns which for £17 was completely underwhelming. Chips I stole from my boyfriend's plate helped matters. Definitely recommend a heartier alternative!

We didn't have a meal, but it was a lovely, cosy atmosphere. Will go back to try a meal soon.

VERY INVITING ATMOSPHERE, GOOD FOOD, GREAT SERVICE

Stopped in on route home and the food was delicious

Good menu choices. Great atmosphere. Quite a long time to wait for the food to come, but it was a busy bank holiday weekend. Overall very enjoyable and good friendly efficient service.

Staff were very friendly and attentive. Food was piping hot and cooked well. Thoroughly enjoyed our lunch here.

Always a lovely meal to be had! Tasty food and friendly staff.

Food was really nice, great selection of wine, service was slightly slow but overall had a great time.

Excellent food, we went with our mom & Antler our dog. Always made to feel welcome. Staff are very attentive

Wonderful little place., Food is great and the dining areas are very cosy. Lovely staff also

Only two cask ales available. Presentation of the food was poor. Overall quality of the food was poor. Service was slow. Very expensive for what we reveived