The Oaken Arms in South Staffordshire

15/02/25 - Thank you to the team and in particular the young lady who served us for our evening meal. We often drive past and say we need to book a table. what a lovely venue, good food, clean, polite and professional staff, but most of all, the staff were particularly good at making sure you were looked after and checked in on you just at the right pitch to check all is ok and if there is anything else we needed. The plus is that its also dog friendly. Both my wife and I will definitely be visiting again. A special thank you to the young lady who served us, sadly we didn't ask for her name but her professionalism to detail was noticed and greatly appreciated. So thank you 🙏🏽

Great food, very busy but great service, no delays, great atmosphere.

stayed here in a tentbox overnight at last minute and we couldn't of been welcomed any better, we had lunch which was spot on then had dinner and if you've had good indian food before then forget it this beats it hands down! thank you again and look forward to seeing you again very soon

Definitely will return for the good food. Very welcoming and service excellent.

Amazing evening for my partners birthday! Sophie, Olly, Abby and Sofia were so friendly, and the food from Lauren, Kev and Bayleigh was incredible. Thank you for a great night!

Food was really good, came out in good time. Fair price. Cozy atmosphere. All round a lovely place and dog friendly!

Been here few times now, food service and drinks been fab love the fires and cosy feeling gives you Sunday lunch is my favourite.

Excellent food and staff are lovely every one of them

A busy pub whose staff works as a team to make your meal enjoyable. On a busy Saturday night the meals were delivered quickly and to the normal Vintage inn standard.

Have been on several occasions and really enjoyed our meal and the nice warm atmosphere but not today we were sat in a cold corner by a cold radiator no fire when we asked about the heating the waitress said "O it should be working" but didn't offer to move us to a warmer part of the pub. Today I had the steak pie had a good pastry top the gravy nice and thick and full of flavor but the meat was tough and full of gristle I recommend chef Craig to change his butcher such a shame to put so much effort into the dish and such poor quality meat

Excellent service and the food was very tasty. This is our favourite pub for meals out...and we always receive a very warm welcome from the staff.

Service was excellent and generally food was really good. Only 2 downsides - fish in fish and chips I think was frozen and a bit tasteless, the corner that we were sat in was really cold.

Good food served by friendly staff.

The food was an enormous improvement on my last visit. The service was also tip top.

Lovely food, great service and the atmosphere was great particularly as it was midweek. Great experience.

Used the voucher to get 50% off the main course in the evening. Beer rather expensive, but good.

Always a warm welcome when visiting The Oaken Arms, and not just from the cosy open fire. Sophia and the team are always friendly and helpful, even our little dog gets a bowl of water and a biscuit when we visit. See you again very soon.

Amazing food from craig the head chef, fantastic atmosphere and amazing team! My grandson had a great 9th birthday 🎂 Sofia and her team did everything to make it special ! Thank you to our waitress abby !

Decided to go for a meal, as we had been here previously just after Christmas in December. The service was amazing and the waitress was very prompt with the service. However, this evenings experience was quite the opposite. We had booked a table for 7pm and arrived a little just after. We walked over to the bar. The bar staff proceeded to point at the table which we were to be seated. A waitress came over with the menus. We were sat for fifteen minutes which at this point no waitress had returned to take our order. Eventually i got up and went over to the bar so i could order. The food arrived promptly. We finished our food and had to get the attention of a waitress to take our plates and bring the dessert menu. She took our order and went away. Whilst we sat waiting for our dessert i noticed another couple walk in with a dog who were seated by a waitress and was very prompt in taking their order. Our dessert eventually arrived 15mins later which again we had to remind one of the waitresses. She did apologise for the delay. Once we had finished our meal i had to go to the bar to pay for my bill (which i did not see any of the other customers do). My overall experience was not one which i had experienced previously. We felt we had been put at a table and forgotten about. As we left there was no acknowledgement from the bar staff but they acknowledged every other customer with a goodbye.

Service very very slow. Forgot our first drink it was waiting on the bar, knock on to placing our order as we were just left waiting.

Always the best food, staff and atmosphere

Staff are always friendly and welcoming and work hard to make your experience comfortable relaxing

Beautiful food from Craig ! Thank you to Sofia and the team for making my son’s birthday perfect ! 100% recommend for families

Lovely food and service in a really nice setting.

Great experience and lovely food. Staff were very attentive and gave great table service, 2nd time coming here and had a 50% offer off main meals which we didn't realise until arriving but well worth the money full priced.

Lovely friendly staff and food in the Oaken pub. We had a lovely cosy position by the wood log fire. We have dinned here several times before, They kindly sent me a voucher for a free bottle of Processco for my birthday. We had a mix of the 'Festive and All day menu' lovely food and atmosphere that all the family enjoyed. l'd highly recommend this pub /restaurant.

Tepid bog standard food So many other places do go…. Don’t bother Try somewhere else Don’t tend to be a complainer and when I do I give people the opportunity to out things right. When we addressed the issue….More tepid food was bought out Very obvious from the skin cover my sauce it had been sat under a warmer Seriously over priced Not worth the trip out Don’t waste your money here

We have been here previously and not had the poor experience we had this week. We had booked for 1pm and all arrived on time. However, by then the pie of the day had been sold out which one of us had wanted to order. The food service was very slow. We waited at least 3/4 hour for our meals to be brought out and we were all disappointed that the food was only just warm. We should have sent it back but didn't want to have to wait another while for replacement meals. It proved difficult to catch the attention of staff to order our desserts so we sat waiting for a long time before our order was taken then another longish wait for desserts to be brought to us. When the staff did serve us, they were helpful and attentive but didn't ask us how our meals had been. We were the ones making the comments to which the waitress replied 'no problem'! It should have been a problem that service was so slow and the food was luke warm.

The staff are fantastic, the food is lovely and the atmosphere is great, one of our favourite places to eat.

Great meals very lovely quiet atmosphere

Good food and service but very slow considering not many customers.

A great place and a great atmosphere. The food and service were also very good. Would definitely recommend you visit.

Convenient booking, flexibility holding the table for late arriving guests, friendly staff, relaxed atmosphere in the restaurant.

We went for Christmas Day and it was one of the best meals we have ever had. The staff were fantastic and we will definitely be going next Christmas

Nice cosy pub. Sat by the log burner. Great beer and appetizers.

Lovely atmosphere.. tasty food..friendly service ..

As a chef myself Food was poor value for money on Xmas menu, a dozen of us there for Xmas party, avoid turkey meal, small portions and only lukewarm, roast potatoes black on one side been kept for some time , people in our party were still waiting for their meal and most of us had finished ours, staff were in a rush to get people out stating at 930 they close in 20minutes.! 7of us Will not be returning.!

The Oaken is very appealing to look at, it is warm and inviting both aesthetically and in person. It was beautifully and subtly decorated for Christmas. The service was efficient and we didn't feel pestered. The food came in good time and we weren't kept waiting, despite it being quite a busy time. The food itself was beautifully presented, cooked well and tasted divine. We will definately be back in the new year and are looking forward to bringing our labradors in the summer. Thank you for your hospitality.

Had a lovely family meal for my mom’s birthday. Our server Sophia/sofia was great, we were asked if we would like kids meals to be brought out first which helped keep them settled. We were looked after well and all 18 of us were very happy !

We revisited the Oaken after our plans fell through elsewhere due to the weather causing a power outage. We had a couple of roast dinners. The meat was lovely and warm. The veg was a bit limp, not the warmest the sprouts were vile. They had either been microwaved to death or been sat in water for ages. It’s a shame as I like sprouts. Would have said something but by the time the waitress came over to ask if things were ok we had nearly finished. Also it was on the slightly pricier end of the local roast offerings.

Went there for Sunday lunch December 8. The whole pub was freezing cold. Even worse where we were sitting close to the door there was a constant draught. According to the staff the central heating was not working. The food was delivered on hot plates but soon into the meal they were stone cold and so was the food. No apologies from the staff. Not a good experience 😕

A small group of us went for dinner during Storm Darragh. The restaurant was busy but very welcoming. There was a power cut whilst we were there & the staff handled it calmly & professionally. Our server, Simone, was friendly & looked after us very well. The food was delicious & served promptly.

This place is beautiful, remember when it used to be called the foaming jug, so pleased it's still open, food nice and staff where nice and friendly, excellent customer service 😀 😊

Came here for a last minute meal, plenty of seating and was able to try the new festive menu! We were served by Sophie and she was very helpful and polite, always checking if everything was okay or if we needed anything else!

The restaurant is lovely decorated clean and tidy and very welcoming and dog friendly... The staff are really friendly and professional and make you feel very welcome. The services is very fast and the food tastes amazing.

Tasty food.a good choice on menu.doga welcome.

Really nice place, food and service is great. Would definitely recommend.

Only had coffee but was hot and delicious on a cold morning while we were waiting for family to reunite .

Fabulous food and service, but .... we were shoe-horned into the space like sardines. Hardly any space to move. Thus spoilt the overall experience somewhat.

Date lunch, what an amazing place, would definitely recommend.

Visited on a few mid week occasions. It has always been good. This was our first visit for a Sunday lunch. Can only say th best Sunday roast for a long time (don't tell the Mrs ) will not be long before our next visit

The food is always fantastic. It's cozy, traditional, friendly staff and perfect for these winter nights!

We've been here many times over the years, even having my Mom's wake a couple of years ago too. It's a lovely looking pub, but I don't think the food is particularly good anymore. I think that that applies to the Vintage Inn brand which used to be quite good. The staff last night were all pleasant, but the food (apart from the steak) was lacklustre. The sharing camembert was not hot, the bread was dry, not toasted and the chutney was forgotten, we had to request it. The pies we had were all air, very little filling, and mostly a large dome of pastry. The veg were piled ontop of the chips - which ended up soggy. Desert - orchard crumble was very overpriced for a very shallow sickly sweet "crumble" We visited to take up the offer of 50% off mains. Wished we hadn't bothered.

Delicious food & always welcomed with a smile. Would highly recommend The Oaken Arms.

We visited the Oaken Arms for my daughter's birthday. We requested a table near the fireplace and was pleased that this was given. The ambience was beautiful and very winter warm with the fireplaces on. Upon arrival the lady at the bar smiled at us as she was serving someone else and as we got to the bar another lady greeted us and was similarly most polite and welcoming. The waitress who served us was also attentive and friendly as to was the waitress who cleared the table. The food was delicious and as a family of 6, it is often difficult to find somewhere where all of us are happy with the food but last night all of us loved the food. It was cooked to perfection and even our fussy 8 year old finished everything on her plate! The service was quick (without being rushed) and as we left we all agreed that we would be coming back. Thank you to all who served us last night! For somewhere to get both the food and service right is a rarity nowadays!

Fabulous meal and very friendly and professional staff, couldn’t fault anything about the place!

Always an excellent service and beautiful food

Our favourite local eating place - great ambience, friendly professional team, excellent food and drink, good value - but, oh dear - our meal last night was decidedly below par. Famed for its fish and chips, two were ordered by our party. They arrived from the kitchen looking shrivelled and dark brown. We said nothing (we're English), but discovered that the fish itself was meagre, stringy and unpalatable. They looked and tasted as if they had been cooked the previous day and been reheated and recooked. A very poor deal for some £34. We chose not to complain - the staff are friendly and helpful - and we're English (who rarely complain ...). So this review gives the Oaken Arms a five-star review in the hope that this was an aberration and on our next visit the food will have reverted to its normal high standards. All businesses slip from time to time, and it's in their interests to be told, courteously, when they have.

Wow just wow! Had visited once before and blown away with the oaken arms staff and food (lamb shank). Was it a fluke? We had to go back and try some more. Nope! No fluke. Again we were blown away. Staff amazing and accomodating when we asked for a warmer area on the pub. Attentive without being annoying. Food was beautiful. We shared the arincini starter. Mains were sea bass and fishcake. Shared Dessert was eaton mess but no ordinary Eaton mess, they have converted my partner into liking meringue 100/100 guys.

Warm and cosy pub, we sat by the fireplace which was lovely. Staff are friendly and welcoming. Thoroughly enjoyed our food and time here. We will definitely be coming again.

Decent food well presented with good service. Not for people with dog allergies

Always a warm welcome as soon as you enter, for us and our little dog. Friendly staff, good food and excellent service.

Thank you to Sofia and the team for another wonderful visit today. We have been regulars at The Oaken for many years. There is always a warm welcome with fantastic service and good food. Even our dog is made to feel at home here. We are already looking forward to visiting again soon.

Friendly staff and Good beer with good food too

Chris and the team always looks after us great place for a quick drink or a nice meal !

The Oaken Arms is a lovely welcoming environment to have lunch/dinner and a drink. I have taken my elderly mother there a few times and they are always very welcoming to her and ask her hoe she is which is lovely (She has just lost her husband) They take care to make it a nice ambience in the pub and the landlady and the staff are very efficient and friendly.

3 luncheons with the family all been excellent. Fantastic food staff are lovely & very friendly. They all make a fuss of Antler, his favourite is Sofia.

Great food friendly staff would recommend

Very nice food selection, nice place to visit when the weather is colder and the fires are lit

Brilliant food and excellent friendly service from Kyra. Will be back again

What a lovely place. Service and food were amazing. Was pretty busy but not overly so that service or quality was compromised. Food was lovely - will definitely recommend 😊

Nice place to sit out on a sunny evening and have a drink...food is nice but a bit expensive

Why oh why do people treat you like an idiot! My wife and I went to the Oaken Arms on Sunday for a birthday for myself. We chose the Sunday meal which we were looking forward to. When it came most of it was cold except for the plate clearly indicating it had been microwaved yet someone came from the kitchen proclaiming it was just out of the oven. That spoilt the whole experience. If it wasn't so late in the evening we would have left. So we picked something else from the menu which was OK. Honesty is always the best policy and easier to understand.

Me and my partner dined at the Oaken Arms on Thursday evening and had a lovely experience. The atmosphere was great and food was absolutely delicious (thanks to the chef, Erin)… but most of all the service was great. Kyra made the evening enjoyable and wonderful from start to finish, she was very welcoming, knowledgeable about the food and had a lot of time for us even though it was very busy. The service does really make a huge difference, so a massive thank you to Kyra! - we will be returning :-)

We love coming to this restaurant. The food is very good and the service was excellent as usual. Kyra looked after us very well and Ashley cooked our food. We bring our friends here and we are always made welcome whatever time of day we visit. We will be back

We usually have lunch here once a week - this week twice including Sunday lunch. Food was as usual excellent as was service. I had the belly pork and partner had turkey - delicious. Additional veg fab. Partner finished off with delicious chocolate brownie. Fab lunch.

Dont often give a full score .. but this place was lovely @@ building inbside and out looked good . Plenty of parking . Friendly staff when walked in . Table service was spot on ( black girl didnt get her name ) very efficent new what was happening in the kitchen .. food was good value and tasted A1 !! ... 2 x had fish and chips and x2 had steak pie ... ( only moan couple of chips xtra please) pie came with mash and veg which looked good and tasted as good .

It was my 22nd birthday meal, and the staff were lovely! Great place to come with family and friends.

Kyra was really wonderful found us a really good table. I thought it would be too busy and stressful in here because of the ADHD but she catered really well for us. The food was amazing and we will be back soon.

Excellent service from Danny who was exceptionally helpful and was more than willing to go the extra mile! We will definitely return with such brilliant service!!!!

Nice atmosphere and food, with Lovely Danny providing waiter sevice.

Excellant as always. Danny was very good as ever.

Great small friendly pub, fantastic food and great service from Danny. Recommended

Really lovely Sunday lunch; perfect portion size (small) plentiful, hot and gravy served separately! Attentive and efficient staff.

I ordered a chicken Schnitzel when it arrived the bacon was raw the bbq sauce i had to lift the cheese slice up to find it as it was just a squirt of it ,and a small helping of cress on the side my friends who where with me had the gammon their peas were like bullets and their eggs were rock hard we enquired about the eggs and were told we should let the chef know how we wanted them😲,a glass of wine 10pound so expensive it's a good job we had a voucher for 30 pound off the 96 pound bill ,don't think we will be going back in a hurry

Got to the pub early evening and it wasn't too busy. Almost one hour later our main course arrived, by this time the place was quite busy, especially so we thought for a Wednesday. Not impressed with the quality, my wife's meal included broccoli, which was burnt! Mine included garlic bread which was not soft with garlic butter but hard and tough. Waited an age for dessert menu to arrive. We gave up and decided to go to home for coffee rather than wait any longer. So no dessert. By which time we had realised there were only two waitresses who were run off their feet. Very disappointed.

Been going there for years- always a good meal and lovely service

Was visiting from over seas. Best friend had arranged a table. The service was great from start to finish. Was served all evening by a lovely young lady called Abby. Nothing was to much trouble. Great food we did the 3 courses & both had a bottle of wine.

The team at Oaken Arms were fantastic! We booked a Buffet at the Oaken Arms as part of an event we were having at our business which is in the local area. The buffet was for 25 people, with a mix of hot and cold food which was fantastic and that was commented on by our guests several times, coupled with the venue and its carpark facilities and friendly staff which made our event go extremely well. I can't thank the the team at the Oaken Arms enough...Would highly recommend.

Visit the Oaken Arms quite often. Food is generally good. However, on this trip my wife ordered the CHICKEN, BACON & AVOCADO SALAD. She asked to skip the bacon. When the dish arrived, the bacon wasn’t there, neither was the avocado! What was on the plate were two small tomatoes cut in half, lots of little gem lettuce, two pieces of un-toasted ciabatta with pesto. We pointed out the missing avocado and the raw ciabatta. The plate was taken away and avocado added. We were told the ciabatta had been toasted. Guess what? You wouldn’t have known. Anyway, nit pleased with the solution. Try harder please

Food brilliant. Service fantastic. Simone & chef Craig so friendly. Think we've found a new regular place to meet our friends. They even brought out a plate with Happy Birthday and chocolates for my birthday. Highly recommend.

Lovely food. Fantastic customer service, particularly from Chris!

Great food, good selection of wines 🍷, Stunning place

Lovely lunch with visiting family. Haven't been here since pre-Covid and the food has vastly improved. Relaxed atmosphere and great service too. Thanks to Kyra for serving us with a smile and Craig the chef for providing such tasty food. Will definitely be back.

Food was awful, the garlic bread was a seeded bun with garlic butter... wetherspoons quality for London prices.

Very nice food, although was a little disappointed by the sticky toffee pudding Update: sticky toffee pudding vastly improved, it was delicious this time! 😁

Nice food, great service and friendly atmosphere

Lovely place and the waitress was excellent.

Beautiful pub with lovely food. First time here and will be returning. Extra point for being dog friendly 🐶

Friendly and attentive staff. food delicious