Based on 569 opinions finded in 2 websites
Based on 569 opinions finded in 2 websites
Opinions
I love the quality of food here, and that they sell Desperados (my favourite). The people who work there are experienced, well mannered, and very friendly … I particularly love Kam, John, Lorna, and Debra … I have been many times, and will definitely be back 👊🏼😀
Brian W . 2024-10-20
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Having had an awful meal at Chesford Grange the previous night (and unfortunately we were staying there instead of The Oak, but that is a different story!) four of us called in here for a meal. It certainly did not disappoint, we all loved our meal and was good value for money. We explained the 'booking a room' problem with manager John (which I won't go in to here) and he couldn't have been more helpful.
Janet Wickings . 2024-08-25
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Came here with my mum on a Thursday night and managed to get a table. It was a lovely evening so I imagine there were a lot of diners outside. Friendly staff and with them being a dog friendly pub, it’s always nice to see a few dogs around. It is slightly more expensive than some places but the quality of the food shines through. Lovely experience and we must use it more.
SteveS1970 . 2024-07-28
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Staff super helpful and efficient. My food was delicious. I stayed 2 nights with my dog. Could not have been better. Sure my bedroom needs a bit of repaintwork and the wet room fitments need a tad upgrading, but shower worked, bed comfortable and had a really great stay. Will definitely use again when next in the area. Cleaner Alison was so friendly and obliging. Would have stayed another night if I could have.
Liz B . 2024-07-21
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We stayed here over night to break up a long journey. The evening meal was fabulous, friendly staff, especially the manager , he made us and our dog feel very welcome. The breakfast was spot on and set us up for the rest of our journey. The accomodation was lovely, we could have easily stayed another night but had to be somewhere else on the Wednesday.
159Drake . 2024-07-09
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We booked to go here as we heard good reviews on the day we got a phone call to change our booking time as they were close early so we did on arrival we got there bit early to have a drink before we eaten when we went to the table we sat there thinking someone would take our order no one did as we never been here before you would think someone would come and say so my friend went to the bar to order to roast dinners to be told none left so went to order the pie to be told none left they didn’t even say that at time of trying to order what was left on the menu there was nothing else I wanted to be honest I think they were saying this to close earlier so we decided to leave and take our custom else where
Marie . 2024-07-08
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Stopped for few drinks and brought our dog The staff were excellent and welcoming The dog got spoilt and had some free treats Food was brilliant and full of flavour and very fresh
Stu139 . 2024-03-29
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Popped in for lunch with our very big dog, happened to mention that he didn’t like wooden floors and a bed suddenly appeared for him …. He settled and it meant we could enjoy our fabulous lunch …we though light bites would be idea and fill a hole ..WOW ….honestly I don’t think I’ll need anything else to eat for days Recommend… Chicken,bacon & Avocado sandwich & the Steak sandwich with onion,cheese sauce & gravy Lovely to have another place that we can all go , it’s not easy with an 8st boy ! Chipper says thankyou very much for his Sir Woofchester treats & he looks forward to bringing us back very soon
MrsBunni . 2024-03-29
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Fantastic spot - very friendly and the duty manager was lots of fun. Very happy it is dog friendly, our puppy got to spend an evening out with us with his own meal and a hotel stay. Food very good - better than the frozen mass produced rubbish other pubs do. We had 3 courses and loved it, go for the pancetta pie! So good. Perfect portions. Best dessert menu ever! Yes this is a dog friendly pub, do your research and don’t moan when dogs are in there… We also stayed in the hotel, beautiful well decorated quiet room with a lovely room. A bargain to book too! We can’t wait to come back. Finally a place we can spend an evening out locally with our pup.
Sheppatel . 2024-03-24
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I have loved this place from check in to writing this review. The staff are fantastic but a big shout to the chef whose food is exceptional. The peppercorn sauce is the best I’ve ever had. This is how pubs should be. It’s how restaurants should be and it’s also how hotels should be. Thank you John!!
Richard C . 2024-03-20
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Great food and fast service! Sunday lunch comes with free top ups of roasties, gravy and Yorkshire puds, very impressed. And it’s yummy! My fish and chips were well cooked, fish nice a thick with crispy batter. Toilets clean and have been refreshed lately. Very friendly staff.
ReviewbyMrD . 2024-03-17
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With the menu descriptions of food and prices we expected a decent meal. Food was poor. Tiny chicken and pancetta pie and a carrot and parsnip. Not good - £29 for 2 pints and poor meal. Won’t return.
169PaulS169 . 2024-03-07
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Sadly, a disappointing experience, food was overpriced and underwhelming with a long wait time. No real welcome or ambiance, we weren't told about wait times or table checked. The staff member we flagged our concerns with did respond and offer a partial refund, which was appreciated. However it wasn't the experience we were hoping for.
gerriee2017 . 2024-02-20
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Booked this place as we were going to Stoneleigh and expected an evening meal. Quiet place and took the dog, no problems with the room. However upon arrival which was around 4pm we decided to book in & have a drink. There was no "welcome" or smile but a glower, booked in with the bar person and asked what time dinner would be served. She told us around 7pm would be fine as it would be quieter then. We came back at 7pm ordered a drink and asked where was best to sit for dinner. The bar persons then looked at us and said no dinner is served on a Sunday, nowhere on their site does this say so. They then blamed the person who booked us in, not a good idea to blame others to a customer, sort that out with the Manager or afterwards, there was no apology from them either, customer service and manners 0. We then went down the road for a chinese takeaway, but they only take cash and said to us, order online. We then drove around for 2 hours trying to find somewhere to eat, and eventually managed to get a takeaway near Coventry! The following morning the breakfast was served, a pitiful attempt cheap & nasty. The sausage was so dry & horrid, we could tell it had been reheated, the bacon was cheap and fatty streaky bacon, 1 small mushroom, really could they spare one, a tablespoon of bakebeans and tablespoon of scrambled egg, very over rated & not worth the £12 charge. We couldn't wait to book out and get away from the place, we will Never go back. As part of the journey we were looking into places for military enthusiasts to stay bringing business to the place. Will not be recommending this place. Also from the time we arrived we saw no Manager or owner checking on staff or customers, the same the following morning no one to speak to. My husband emailed the owners, but now over a week & no response, should I be surprised, no. A disinterested owner only leads to disinterested bad mannered staff, the place would be better suited to just being a B&B, perhaps they are overstretching themselves, start with a good breakfast first!!!!
condesurnoireau . 2024-02-11
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We came here for dinner and ordered through the app. It took over 50 minutes for our food. A hunters chicken and steak and venison pie to arrive and we had to wait this time for the drinks too! The hunters chicken was swimming in overly sour bbq sauce and a “fake” nacho cheese. The chips and onion rings were okay but the peas were served in a little cup and were undercooked and swimming in the cup full of water. The pie was okay but the veg served with it was only half cooked. Large chunks of raw parsnip. The live music was awful and very off putting during the meal and although it was fairly quiet the service was so slow. The girl behind the bar was useless!
aimeeg524 . 2024-02-11
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Held my Dad's Wake here on 29 January and from the first phone call, the service was outstanding. Kam dealt with all our requests with kindness and professionalism. On the day everyiwas absolutely wonderful, and nothing was too much trouble. The House buffet was superb, with many guests commenting on the quality of the food. It was definitely not the usual "beige buffet" that is sometimes found at gatherings. A huge thankyou to all the staff for their hard work. Highly recommended
cabbagecaff . 2024-01-31
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We arrived at The Oak and were looking forward to our meal. On entering the immediate impression was dogs everywhere. We were sat at a table with dogs roaming about under both our table and the next table. We asked to move and fair enough were seated in a dog free area. However it was noisy dogs barking all meal! We will not be going back even though the food was good.
margeo1234 . 2024-01-30
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Awful food. They do not have proper chefs or even cooks in this place the food is truly inedible just don't go. They charge restaurant prices at roughly £18 a main course for food that is microwaved to within an inch of it's life and thrown together with half the dishes veg missing by two teenage boys who appear to be on work experience and know nothing about food. We had a refund on both our meals with the manager explaining ...we have two very inexperienced young chefs who are learning on the job I'm afraid....brilliant! We saw them as they wander behind the bar between microwaving,they look about 15 and terrified! Our microwaved sprouts (yes sprouts because apparently broccoli as described on the menu is very difficult to get the manager explained?) arrived after we had finished ...we actually left it anyway because it was so awful even the waitress agreed it was awful.But who wants sprouts as an alternative to stemmed broccoli as per the menu??? just odd . Also it's very cold in there, there is a massive fireplace with a log burner in it but it wasn't lit which was a shame, why not? would make a massive difference to the atmosphere of the pub. The lights are super bright as in cafeteria bright. Needs proper chefs not children. The fire lit and the heating on. The lights dimmed . Just not good enough in any way.
Areyouthemanager . 2024-01-25
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Mussels cold, burger burnt, chicken stringy only 1 meal out of 7 was enjoyable, was offered another meal, but declined. How hard is it to serve hot food?
sippy69 . 2024-01-01
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Absolute rip off, pigs in blankets 7 pounds , for 3 cocktail sausages. Roast potatoes were awful, undercooked.
Imogen Daisy R . 2023-12-28
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Nice pub, highly recommend the house salad. The rooms are pleasant, warm and cosy. Nice hot shower with daily housekeeping. The best thing is the quiet. Peaceful after a stressful day.
cairo m . 2023-12-27
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We were very disappointed on this visit. We asked for a vegan meal, it came with vegetarian Brie on despite my daughter ordering and being very specific about it being vegan cheese that was required, the lettuce on the burger was black and discoloured and I found a hair on my chips. My daughter is vegan and wheat intolerant and the only option for her on the menu was nachos, these sadly were also disappointing. The toppings were pleasant but only covered a small amount of the nachos and most of the nachos were smashed and she was unable to pick the tiny pieces up to eat them. This is very sad as we have used this pub for many years but the past year have noticed a severe decline in standards. I expressed my disappointment to the waiter who I saw feedback to the manager but was not approached by her I had no apology from them. I am very sad to say I shall not be returning to the oak in Baginton again.
Laurie F . 2023-12-23
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Lovely stay. Welcomed by host very friendly. Room on arrival had been freshly painted so asked to move. Which was done with no quibble. They clearly are working at updating the rooms. Our room was lovely warm. Clean and comfortable. Value for money. Well done to all the lovely staff there. Breakfast very nice too. Will be back
Stephanie L . 2023-12-18
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I have been coming to the Baginton Oak for many years, due to the fact they allow dogs and it's a nice atmosphere. However the menu was very disappointing. Our table was pre-booked for early evening on a Saturday, most of the items on the menu were unavailable. What we did have was ok but not worth what we paid. We were still hungry afterwards. Service wasn't that brilliant either.
Flyer11728386558 . 2023-12-02
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Lovely place, food is great and hotel too. Love the fact that you can bring dogs to your stay as well. Very quiet area and plenty of parking.
Kam R . 2023-12-01
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Mel planned and managed our event for 45. Her customer care was excellent start to finish. The food was excellent - hot buffet with a wide range of meat and vegetarian options.
MattfromCoventry . 2023-11-27
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We booked a family Afternoon Tea for 8 people (2 of which were vegetarian). When we arrived (considering it was 12:30) seemed like organised chaos. 4 people behind the bar who made work look hard, ordered 1 pint of lager, 1 wine, 1 hot chocolate & 1 bitter shandy in a world record 15 minutes. We got showed to our table which had bench seating on 2 sides. The material on the bench seating looked like it had been in a bar fight with the stains & looked like it had food on it from at least 1 week previous. They did swap 1 bench saying they had no more spare chairs, although during the 2 hours we were there we observes 5 tables of 6 chairs completely unused. When our afternoon tea arrived we had 1 cake stand (3 tiers) of sandwiches/wraps which was for 8 people. This equated to around 1.5 rounds of bread per person. We had also asked for no fish when booking & the top tear was Salmon, and considering 1/4 of the party was Vegetarian (mentioned when booked) there was no balanced options to accommodate this against the BLT. We were also offered Egg sandwiches at point of booking, there were none supplied. When they arrived we questioned the serving staff what was in them all, and they couldn't tell us. They said they would go away and ask but I don't remember being told. They did however supply some additional cheese sandwiches when asked as the original ones tasted stale like thy had been made about 9am. This all sounds very negative, but @ £15/head I expect better.
nigelwood1962 . 2023-11-27
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We stayed just one night. We have stayed here before and both times "John" looked after us very well. He is welcoming, efficient and accommodates where possible. Compliments to the chef, excellent food and cooked to perfection. Not forgetting all other bar staff and cleaners....
Compass21902734442 . 2023-11-23
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Just popped in for Sunday Lunch. Got a good table . Lunch came really quickly and was lovely . Gravy was awesome . Would totally recommend the food here .. we come often but have never tried Sunday Roast but glad we did . Staff...
poppy d . 2023-10-15
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We stayed here for 2 nights, Mel on the breakfast service is amazing. We didn't want/wait for anything! Highly commended member of staff! Fantastic! Wish there were more Mel's around!
Lisa S . 2023-10-08
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The food was delicious. The service was extremely friendly and I was made to feel an important customer.
Diana F . 2023-09-30
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We've been here a few time with the family (wife and two daughters), plus my parents, and we really do like it. The food is really good. The banter with the waitresses is fun and we've always had a good experience. The waiting times can...
Pritesh M . 2023-09-21
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Just back from a yummy dinner this evening for my wife's birthday (with our children). Could not have been better :-)
Richard S . 2023-09-21
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As a lone traveller with my dogs some places can be a bit awkward.....not here. Dog friendly, which is always a bonus for me....the staff were friendly and welcoming and I didn't feel awkward at all!! As I had the dogs I was given a...
Remus1234 . 2023-09-04
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Stayed for two nights, 25th and 26th August with our two dogs. Immediately made to feel welcome, room was excellent, spotless and a lovely size. We ate here both nights and food was excellent and good value . Full English Breakfast was enormous! We ate...
JanetWickings . 2023-08-31
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The best place ever! I went there with one of my friends and the staff was so accommodating and nice. The food was amazing and they have big varieties of gin and other alcoholic beverages. Also they are dog friendly and I get to pet...
Gabrielė B . 2023-08-19
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I am so so disappointed I can’t begin to explain. The Oak was my local pub, I moved to Essex about 12 months ago and haven’t been since. Brought my friend down from Essex to show her my local in Baginton village and the customer...
Kamilla K . 2023-08-06
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This pub has been refurbished since last came in and has some nice touches to it. It was clean, well staffed with minimal waits at the bar. The pub is near to Coventry airport and they have some aviation themed bits and bobs on the...
Karlos_R1980 . 2023-07-09
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Stayed here the last three months. Can not fault it! Great customer service. Great Breakfast. Comfy clean room after a long day at work. Nothing is ever too much to ask from the team.
Jackmathison . 2023-07-04
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Lovely Sunday roast just passing by so a lucky find, chef was lovely and helpful gave some extra choices for a vegetarian alternative , there meat roast was great and cauliflower cheese was very nice. Feel bad we left the dog at home as they...
gammonsteak . 2023-07-02
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Stayed here for a couple of nights while working in the area. Accommodation was great, food excellent and the staff friendly. Recommended.
tiredandhungry1222 . 2023-06-27
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Lovely establishment, Great breakfast quick service nice staff fair price would come back and also recommend.
James K . 2023-06-27
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Room clean. TV didn't work. I needed attention. Staff excellent, kitchen excepted. Good location. Dog friendly but a bit yappy Breakfast included but horrendous, made worse by putting black toast on the plate and deliberately turning it over yo the better side? It was cold,...
Westonian10 . 2023-06-25
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Great little place for a meal and a drink. Dog friendly venue with great staff. Must visit again soon.
john c . 2023-06-23
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Family of 6 including 3 year old and 5 week old. We were made to feel really welcome, nothing was too much trouble. Food and service fantastic. 3 year old is dairy and soy intolerant and they were understanding and thoroughly checked with no problem....
Lyn G . 2023-06-15
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Last minute we were looking for a carvery-type roast for a family meal (8 of us). Called the Oak and they accommodated us and had the table reserved when we arrived 15 minutes after the phone call. Swift service and we all had a roast,...
E_C_W_U . 2023-06-07
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We live fairly local and I would usually drink a pint of Aspells cider, unfortunately today they did not have any. So my husband bought me two 330ml ( small ) bottles of cider - so just over 1 pint £5.05 for one small bottle!...
Voyager48163646829 . 2023-06-01
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What has happened to this pub?? The woman who served me turned the word hospitality into an oxymoron.
David K . 2023-05-29
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Great service with lovely food, can't fault it. I'm also staying here for a few weeks and it's great
karenbJ5426SO . 2023-05-24
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Was supposed to be lunch, turned more into dinner by the time it arrived. Nobody greeted us when we entered the building. No structure at the bar. No menus on table. Could see the order screen from the table there was only a few orders...
Kate T . 2023-05-14
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We have been going to the Oak for years, unfortunately, we had booked Christmas Eve menu. Upon arrival the table was not dressed as a Christmas menu, the pre-orders had been lost, and we had to wait 45 minutes for a starter to turn up,...
Climber16907432411 . 2023-04-30
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Had a meal booked for 10 of us for a birthday, food really wasn’t great at all, ordered hunters chicken which on the description said it was on a bed marinara sauce but also which bbq sauce. Thought I’d give it a go, only the...
bethanys1315 . 2023-04-30
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An impromptu stay after a drive was too long to complete. We had a wonderful ground floor room with en suite. In the room was everything you could require, soap, shampoo, clean large towels, tea and coffee provided and some lovely cookies. Free WiFi and...
Kathy A . 2023-04-29
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Been to the oak many many times over the years, mainly as they have always been dog friendly, but also many times for evening nights out with friends. We have always enjoyed the food and particularly the atmosphere that Chris and his wife created. This...
Carolyn T . 2023-04-25
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Great Sunday Lunch with group of 12 friends, well cooked and generous portions friendly staff, meat very tender, good service
michaelfQ7663YT . 2023-04-23
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Amazing burger!!! Great beer garden and really great staff. I would definitely recommend a stop here.
Trip37557299375 . 2023-04-20
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Been to this pub a few times now always been a pleasurable experience.Food great but the service is 10/10 big shout to Mark who’s served us the last few times he’s a credit to you will be back soon thanks
860Maximus . 2023-04-19
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Generally was a good experience..food was tasty, but some of the portions were small. Several of the dishes left us thinking that the kitchen was running low on potatoes as the chip portions were very stingy. Also, my guess is there has been a change...
wombatwizard . 2023-04-16
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Excellent service great breakfast menu and helpful, polite and professional service. Highly recommend a visit
Paul H . 2023-04-10
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It took ages. Very slow and food was just okay. Attitude of some staff to problems was poor. I won’t come back.
Z2194FMjosha . 2023-04-10
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Picturesque setting. Very friendly staff and excellent food and service. Food was very tasty and arrived in good time. Bar staff were friendly and helpful.
951iand . 2023-04-10
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Fantastic Easter Sunday lunch, beautiful food even gave a bowl to our dog, highly recommend coming here staff lovely and friendly as well .
Jodie C . 2023-04-09
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We were disappointed with the restaurant and the meals. There were six of us and we had reserved a table. The seats were dirty, stained and covered in dog hairs. The whole place wasn't very clean. The staff were friendly though. We had starters and...
Duncan H . 2023-04-05
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Amazing food, beautiful pub and amazing staff. Everyone here was super friendly. Finding a place like this that’s dog friendly, and great food is brilliant. The staff are so welcoming, polite and friendly, in all, a great Sunday afternoon find. Thank you
Companion38663099021 . 2023-04-02
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Having been to this venue previously was extremely disappointed with the meal today. Very inadequate meal for the price. My husband and myslef tried the pies, small in amount and served with dried up mashed potatoes, mostly likely from a packet, and over cooked brocolli...
Pearl129 . 2023-03-26
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A warm welcome and homely setting perfect for relaxing. Log fire, great menu, oh did I mention the lovely welcome? Comfortable room, substantial breakfast, and friendly, attentive staff. I would strongly recommend to solo female guests and to anyone travelling with dogs as there is...
Clover156 . 2023-03-22
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March 19th 4.30pm Mothers Day. We had a 3 course meal, food was very nice, well cooked and plenty of it. The staff (plenty of them) very friendly, efficient and very personable. Lovely relaxed atmosphere and a very good meal and nice time. Overall 10/10...
V5166NUdouglasl . 2023-03-21
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Amazing find for location great place, amazing service and home cooked quality food - highly recommend. We stayed here for three nights in two different rooms very nicely decorated and great bathroom- comfortable beds high quality bedding - amazing home cooked food and lovely staff...
Juliahols . 2023-03-20
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The full English breakfast served here will get you through to dinnertime. Staff are friendly and efficient and the fireplace and resident pups make it feel like home.
Kathrine G . 2023-03-18
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This pub has a large car park. No sign of staff on arrival but once they did show the 2 ladies were very friendly and efficient. The meals were tasty and good value and I would go again
S P . 2023-03-14
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No valentines menus on the tables, so had to Google their website. Husband went to order lamb for both of us, but it was off the menu. Asked for our free glasses of bubbly only to be told that they were ONLY for Valentines day...
MrsBouquet65 . 2023-03-12
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Sunday lunch at the oak lovely food great service staff were great throughout my visit great fresh Sunday dinner
David S . 2023-03-07
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Had a great stay lovely breakfast and the evening meal was amazing loved the cask selection lovely staff and great location
Fosters L . 2023-03-07
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Had a wonderful meal with friends at Oak. The food was out standing particularly the Seabass and Prawn dish. The service lovely, polite and very helpful.
TravelChuggers . 2023-03-04
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I stayed at The Oak from the 26th to 28th February 2023, eating Sunday lunch there on the 26th, and having some desserts in the bar on the 27th. The Sunday lunch was lovely - the yorkshire puddings were great, the portions were amazingly big,...
Charlie M . 2023-02-28
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Went for lunch with husband and 2 children. We were told on arrival they were short staffed so needed to order at the bar. However you wouldn’t have known they were short staffed as the service was excellent. All staff very friendly and attentive. Food...
NetLiv . 2023-02-24
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I’m not really one for complaining unless things are really bad which I will say at the dog friendly oak is rare. I didn’t order my food my daughter did so when my prawn and smoked salmon starter arrived I didn’t say anything as the...
ian g . 2023-02-09
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Enjoyed a lovely meal with great and friendly service even on a busy Saturday evening, will be back!
Ian T . 2023-01-28
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Went with my partner for Sunday roast. Mushroom bruchscetta was amazing, the lamb roast was incredible and the brownie was amazing. Will return soon
492libbyp . 2023-01-22
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Terrible. Everything overcooked and tough except the roast potatoes. Please get a chef that knows how to cook meat. No one could eat it
P9302XHadamt . 2023-01-15
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popped in for a meal with my family, great food and service and a beautiful roaring fire to make you feel all warm and cosy.
quinnos . 2023-01-13
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Came out with friends and was blown away by the exceptional service, delicious food, and brilliant management who have revitalised the place and made it a venue I will visit over and over. Could not have asked for a better night - big shout out...
K8296IJjackg . 2023-01-07
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This was my second visit to The Oak in 6 months and it just keeps getting better! We came for a social dinner with friends and the atmosphere was amazing, couldn’t have asked for better. Mark provided fantastic service all night, the food was amazing...
EMSandy91 . 2023-01-07
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Wow, Scott and the team made me feel very at home tonight. Came for a Saturday night out with friends and had a delicious meal, the house combo was my highlight and was perfect. Cannot not mention the exceptional service delivered by the staff, Scott...
697stevied . 2023-01-07
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Would have rated 0 if it was possible. Ordered fish pie came out dried up with no potatoe took it back they just added potatoe to dried fish. Hunters chicken very dry only ate some Gammon burnt.
pamelam731 . 2023-01-03
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Went for breakfast with friends as not seen each other for ages. All had Full English Breakfast . Not the best most of it cold
Shirley H . 2023-01-02
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Food was OK but our 16 year old daughter drank alcohol free cider legally & yet the Landlord made her cry by coming to our table saying it was against company policy
simonsD8500ZW . 2022-12-31
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A few of us met up for late lunch, there being an interesting new menu for December and festive meals. Staff very helpful when booking and on the day. We had ordered in advance and starter service was prompt. A couple of main meals not...
Samantha B . 2022-12-22
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We went in in the oak as local at the time we had a lovely visit as well food was really nice hot and came out quick staff were pleasant we shall return
David S . 2022-12-21
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The only reason we returned to this pub was that our friend could take his dog there. The bar staff were friendly and accommodating, even when I refused to pay £13.90 for a glass of Sauvignon blanc. they said that they didn't set the prices...
P5104WFcoling . 2022-12-17
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Would avoid at all costs. Went to a company lunch today ordered a Steak Sandwich on fresh bloomer bread, chips and salad what came out was a sorry excuse of a dish.... Thin brown bread, a handful of chips and lettuce with salad cream on...
K5632XMdanielm . 2022-12-16
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Had a lovely meal this evening with my friend ! The staff were so lovely and attentive especially mark thankyou so much we will be back ! X
Lucycu1993 . 2022-11-19
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Table booked for Sunday roast. After placing order was still waiting 35 minutes later. Service very slow. Waited 20 minutes to clear table off. Gone down hill since was a lovely place. Wouldn’t be in a hurry to come back.
tinakN5021JG . 2022-11-13
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So we had a last minute event and went to the oak at 12 midday when we arrived it was empty we went to the bar and an aggressive woman said can I help you “well obviously “ I’m not here for the good of...
nicky l . 2022-10-30
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Would not recommend, unless you like standing around listening to the sound of your own grumbling stomach, this place is a disaster. The staff are appalling, would get better treatment at Faulty Towers. Couldn’t find our booking, then when they did, we were just ignored...
DeeMoran1 . 2022-10-09
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Celebrated my Dad's 90th birthday here yesterday, and honestly was blown away, not only by the decor, and gorgeous food, but by the staff and the fantastic service they provided. They helped us to make his birthday really special and memorable. Can't thank them enough,...
cabbagecaff . 2022-10-03
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Lovely visit to the Oak for lunch with friends. Good selection of meals all of which were hot and delicious. Also treated ourselves to desserts. Some great ales on offer and a huge selection of wines. This is a dog friendly pub with a huge...
Stardustals . 2022-09-19
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Our ‘seasonal vegetables with glaze’ were frozen unglazed and rock hard. The Chef said if I redo them they will be the same! Manager was informed by two members of staff and failed to apologise. It could be argued prices are competitive but surely you...
shirleysR4424FX . 2022-09-05
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Will not be returning here. Staff made you feel very unwelcome Food was ok but not great asked for more gravy turned up just as we finished. Kids meal was diabolical the small burger was like a frisbee and dry over cooked beans. Children’s pudding...
Rebecca K . 2022-08-21
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The pub is stunning and the outside is perfect on a good sunny afternoon, however thays about as good as it gets. The food itself is mediocre at best. Two of our meals were sent back after what I assume was an over use of...
Kurt2D . 2022-08-20
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541 Opinions
Even though the app booking had not been received. They were able to accommodate the five of us. They helped us choose our main course with suggestions. One of our party wanted an individual meal that wasn’t on the menu and they were able to accommodate this with these finished with some lovely lemon cello and enjoy the meal immensely.
1795 Opinions
We visited The Racehorse on Friday to celebrate my parents 50 Wedding Anniversary. Organised as a surprise for them, the whole experience was brilliant From making the advanced booking, where understandably advanced food orders were requested, all our needs were taken into account We had a table positioned in the room at the back which provided ample of space for the party of 16. They took note of two individual allergies that my nephews have, making sure they even read out their order was theirs to avoid the wrong child getting the wrong meal. Reasonably priced for the quality of food, and staff were second to none. Thank you to the whole team who were oh that’s evening who looked after us! We will be returning!
353 Opinions
Never had a problem, always good service. This was true with the owners at that point. I went in a few months ago, I guessed by the fact that there were quite a few people waiting for food that it was under new management. The wait was about 10 minutes, I think it was a Friday and they were completely unprepared, disorganised and were not communicating with each other like a team should. When one customer finally got his food he said as he was leaving "You've just lost a customer." Subsequent visits, they seemed a little better. Tonight, it was not busy at all. I ordered my food and paid. The dude went back to finishing another customer's order who arrived to pick up about a minute after I did. The customer got her order and left. I expected him to start mine, nope, he grabbed a skewer with meat on out of the thing with the holes and went in to the kitchen and returned with it in a bowl. While this was going on his colleague returned from a delivery and proceeded to grab her drink and something to eat, there was a little bit of conversation, I'm guessing about what he was doing and what I was waiting for. She then asked me did I want sauce and salad on burger? To which I said yes. I had to remind her about the Cheese and she forgot to offer me Salt and Vinegar. But then again so did I. Soon after I got my order and left. I was there for about ten minutes. The dude looked like he was in no hurry at all. He looked over at me at one point I guess to make sure I was still there, and did say it would be another few minutes. They need to be faster, be better organised and prioritise better. Deal with the customers in the shop first, they're your main priority, your bread and butter then deal with the delivery orders. In the time I took them to complete my order a snail could've successfully made it across the road.
60 Opinions
I will start by saying that do not normally eat in the pubs attached to premier inns, the food is nearly always dry and horrible but tonight, well, tonight, it was completely different. Firstly the staff on the floor all very pleasant and helpful , well done to you all. Secondly, to the kitchen staff. The food was perfectly cooked and presented. I can say it was the best mixed grill I have ever had In a pub attached to a hotel. Dan, Craig and Tom, really well done lads. You did the chain proud this evening. I had plans for visiting Asian restaurants this week but you will probably see me again in Thyme before Friday. Well done to all the staff. Ps, the wins were also great. Thanks for a great meal.
51 Opinions
The drinks were great and plenty of options - including freshly squeezed orange juice. We were told the kitchen closes at 2 but we were still able to get toasties and some muffins which was lovely and good enough for us. Few staff but we were served with a smile and were brought our food and drinks quickly. Will be returning