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4.0

Based on 210 opinions finded in 1 websites

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Nº 2126 in 4016 in Birmingham

Nº 155 of 282 British in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..roastchorizosteaksmushroomschickensaladsteakcookedpayporkbeautifulgarliccheesefishcreamround
Score
OpinionsNoteTripAdvisor2104.0

comment_iconOpinions

Very carefree place no tia Maria behind the bar staff dressed very casual food platter ok curry was like puréed baby definitely won’t be going again

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Tracey B . 2023-08-20

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Comida de pub tradicional pero con ese sabor casero. No vayas un lunes, ya que no parecen servir comida en un lunes. Cuando vayas con hambre porque las porciones son enormes!

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gemdunk2018 . 2019-08-01

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¿Dónde empiezo? ? ? No quería dejar un comentario, antes de hablar / expresar mis inquietudes a los propietarios / cervecería, ¿pero no puedo obtener una dirección de correo electrónico? El pub ha sufrido recientemente un cambio de gestión. ¿El nuevo chico parece ser un buen chico y estoy seguro de que probablemente no sea responsable de mi revisión 'negativa'?  4 de nosotros (adultos) visitamos una tarde, hace 3 semanas. . . . Había 1 camarera amistosa / sociable en servicio. . . . pero cada vez que yo / nosotros íbamos a que nos sirvieran, nunca fue encontrada por 5 minutos o más. . . . (fuera de fumar) había un tipo al azar jugando con su teléfono detrás de la barra, pero no parecía saber dónde estaba la camarera. . . . no había nadie más en el pub, aparte de 1 niño sentado en el bar con su bebida. . . . Solo puedo asumir que era un miembro del personal fuera de servicio porque fue al bar y nos sirvió en una ocasión. Era la 1 pm de una tarde de fin de semana y el áspero álbum de 50 Cent 'Get Rich or Die Trying' estaba sonando muy fuerte. . . . Buen trabajo no había niños en el bar / restaurante. . . . la letra / idioma no se ajustaba a la hora del día / imo personalizada. . . . . Luego, cuando las hembras de nuestro grupo fueron a usar los baños. . . . . Estaban absolutamente mortificados al descubrir el estado "degradante" en que se habían quedado ... . . No puedo describir lo que me dijeron, es demasiado desagradable. . . . . No hace falta decir que nos alejó de pedir comida! ? Realmente decepcionado de decir que no volveremos a visitar!

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willsndakes . 2019-07-19

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Llamado hoy. La casera era encantadora, el lugar estaba tranquilo y no había menús. Cuando se le preguntó acerca de la comida, ella explicó que solo podían hacer los artículos seleccionados ya que no tenían gas en la cocina. Tuvimos una cena de ternera y una cena de cordero (era un cordero). Fue muy agradable, especialmente las patatas asadas. Lo hicieron bien en circunstancias difíciles.

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elmertheelephant_10 . 2019-05-05

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Lovely little treasure tucked away! Very relaxing atmosphere, staff who go the extra mile & the food is proper home made dishes of deliciousness! Super value for money. Will continue to return!

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Isabel P . 2019-04-11

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The only good thing about the Norton is the friendly land lady. The food was awful, the room was freezing there is a large gap under the door, carpets are disgusting.

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Janet R . 2019-03-26

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Looked for this pub about 4 months ago and could not find I'd tried again on the 6 March With success we had a good lunch more then we could eat the staff was one of the nicest people you could meet give it a try you big eaters

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Jaxf2013 . 2019-03-07

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Not going to rave about this place to be honest... food was bland... service wasn't great and the atmosphere was very strange. There are better places out there to dine. For the food that was produced it was very highly priced.

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33-Twiggy-33 . 2019-03-03

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Amazing value for a special meal for 8 of us. All three courses were good, the Stilton mushrooms, pate , lamb with roasted vegetables, steaks and gorgeous cheesecake and cheese board! Couldn't fault it. Great pity there were so few in . Louise and team are working so hard. Give it a try!!!

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Lynda D . 2019-02-19

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Went for family meal booked for 3pm there was 18 of us. Waiter advised quite few things on menu not available. Food served finally From 4pm until 4:30 so we didn't all get to eat together. Food bought out with one plate at a time. Food was worst had in long time everyone felt them same. Also Very cramped. Will not be going back. No apology for time taken to be served.

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gemma p . 2019-02-17

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Now where do I start?...I read a few reviews beforehand and thought they were mixed but mainly positive. I mean how far wrong can you go for a fiver? Right?...the answer very far!! The food was absolutely woeful. It was as though someone made a burger then decided to sit on it and serve it to me. The "carvery" is actually misleading to customers & should be corrected. Last time I checked, a carvery is when meat is "carved" infront of customers (clue is in the title really) this carvery is basically a Sunday roast where you order & they bring the food out...it might not be the same day/week/month or even year, but eventually it will come. It's not edible but it will come! It's safe to say I will not be returning for another "carvery" or pancake/ sorry I mean burger. On the plus note, it's now made me appreciate my local even more 😉.

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RyanAhern . 2019-02-17

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This was our first visit to the Norton. The staff are very friendly and helpful. Sunday lunch was excellent - plenty of good quality meat, vegetables and Yorkshire puddings.Lovely desserts. All at a very reasonable price. Drink prices are, also, very reasonable. Will definitely visit again soon.

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jg39867 . 2019-02-03

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This was my first visit to The Norton. I was attending the Open Mic evening and was warmly greeted by the friendly staff. There was a really good atmosphere in there and early into the evening the lovely staff went round offering some food to people as a gesture. There were all kinds of musicians singing all genres. I will be returning and definitely recommend this place.

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stevebC3991EJ . 2019-01-30

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Friendly staff,very helpful.Beautiful Sunday roast and very reasonable price.Also provides a varied menu at 2-for-1.would highly recommend.

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se2886 . 2019-01-22

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This is the 1st time I have been in this pub with my wife, we had a warm welcome when we arrived there is a good selection of beers ciders and spirits available. My wife had hunters chicken and I had a surf and turf both meals were excellent and great value for money, AND ITS THE BEST PEPPER SAUCE I HAVE EVER TASTED!

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jamesrH256FA . 2019-01-19

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Shame. Stayed locally for event and went based on reviews but mistake.

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. 2019-01-09

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Excellent meal today. Under new management. We could not fault a thing. Lamb shank , beef and pork all done to perfection! Chocolate fudge cake also excellent. Brilliant value. Management are trying different nights, burger, curry , pie and fish nights. Worth trying.

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. 2019-01-06

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Just had the best ever homemade balti pie and chips ever. The Norton is back. Thank you Louise and mandy

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. 2018-12-20

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Después de leer las reseñas mientras tomaba una bebida y luego decidimos tener un personal de comida fue increíble y asistió a nuestra mesa sin que tuviéramos que preguntar. La comida era excelente y caliente y sabe bien teníamos champiñones de ajo cocinados en salsa Stilton seguido de un bistec que estaba cocinado a la perfección, pero no tenía espacio para el pudín

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Wander65305128020 . 2018-11-28

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Me and my partner visited and had a wonderful night ...... from moment we arrived the owner couldn’t do enough for us so friendly. Food was lovely and the restaurant was peaceful with a wonderful ambience. Also price was very cheap. Definitely be visiting again

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Road36518074447 . 2018-11-24

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Don’t bother,used to be not to bad!. No love or care and pre-cooked food,absolutely pointless. I’d rather chucked money out of my car window then pay for not great food.!. I used to love this place back in the day.....

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Dst2121 . 2018-11-06

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Visité este pub para un almuerzo de cumpleaños con la familia. La comida era abundante, pero me temo que la calidad era muy normal en el mejor de los casos. Mi esposa le devolvió el bistec porque estaba cocinado y el pollo de mis hijas estaba ensangrentado. Agregue eso al hecho de que cobraban casi 5 por pintas de Stella y Peroni, y tiene un establecimiento que evitaremos en el futuro. Es una pena porque solía ser un lugar de craqueo. El personal es amable y servicial, pero no volveremos.

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Jamus24 . 2018-10-19

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If you’re going to eat here, then don’t have anything for lunch at home before come by here.

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SkaManAde . 2018-08-18

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Understand this pub/restaurant is under new management and the previous reviews were very good however our experience was very average. The menu is very limited and basic and have to say overpriced. The place is in need of some tlc. Perhaps it’s early days for the new owners but a fairly dramatic upgrade is required to attract the necessary customers.

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tmtelboy . 2018-08-15

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Still doing 2 for 1 meals which are great value. New waitress was very pleasant. Staff are friendly and welcoming.

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Lynda D . 2018-07-31

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Previously Tracey and Louise ran the Norton. They were friendly and couldn’t do enough for you. My husband and I visited on Friday 6th July and they were no longer running it. Now the service is poor, workers abrupt and we didn’t get what we ordered. I wasn’t the only person to complain a lady, whose birthday it was had a chipped plate and poor food. I refused to pay for our meals. Come back Tracey and Louise!

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loislanewebster . 2018-07-11

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Went here for breakfast with my partner. It was excellent. The fried bread was perfect. Will definitely be using them again

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vickyfox60 . 2018-05-24

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Estamos aquí ahora. Una persona corriendo por ragged - la comida es espasmódica, lubina apenas apareció! La comida era mala. Éramos un grupo de 11 y habíamos reservado desde hace meses. Las comidas eran todos ordenados, sin embargo, aún antes de esperar más de 50 minutos para nuestro plato principal. Repetir las bebidas nunca sucedió como camarera estaba tan ocupado recibiendo las comidas preparadas. Mi consejo, no vayas

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Judith B . 2018-05-17

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Almuerzo con trabajo, pobre camarera era el único que sirve en el bar & waitressing. La mayoría de las comidas eran de alguna manera equivocada (la falta de elemento de comida, tuve que cambiar a lo que el menú indicado) uno de nuestro grupo lo mandaron de vuelta.

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Daniel S . 2018-05-17

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Despite reading a few of the bad and good review's , we decided to still go to The Norton,as a friend who visited a few weeks back recommended it to us . The food was pretty good better than most places who microwave most food . We had the Sunday lunch and the beef was quality . We decided to stay after lunch and sit in the garden which is wonderful , it's clean and is a pleasant place to just sit and enjoy the sun. The staff they had that day were very polite and made surr we had everything we needed. I will be recommending to a few friends and will visit again real soon . We were told that they are having a Caribbean night on Saturday so We will pop along to that.

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Frank M . 2018-05-06

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The other half & I had been looking forward to follow-up visit to the Norton because we had been there a couple of times at the end of last year and had found it to be a lovely little place with great staff. But unfortunately the Norton has changed hands recently, with completely new staff running the place.

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HotChoc123 . 2018-05-06

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Took a visit to The Norton Pub in Coleshill whilst being on leave from the army. Absolutely lovely food this evening with my friends. Super fast service on our order can’t complain! Prices excellent as they are 2 for 1. I ordered the chicken and chorizo which was a big beautiful portion size that I struggled to finish. The garden area has been done out newly and was fab to soak the sun up. The staff were friendly and very welcoming! We will defiantly be returning!!

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Tori-Ellis W . 2018-05-05

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Came here with my family for my mom she birthday service was brilliant and food was great, definitely recommend it

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Shanice W . 2018-05-05

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Came to The Norton for Saturday evening dinner and a few drinks. The food was lovely and the service was superb. Would definitely recommend!

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WillDon28 . 2018-05-05

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I have never walked out of a pub/restaurant before in the middle of being served food. We arrived at lunchtime and ordered food and 35 minutes later we were told that there were no potatoes. After an hour and ten minutes the food began to be served. The first two meals arrived that were sandwiches. They did not have their sides that were described as part of the meal. The steak was burnt and the ciabatta was charcoal. Ten minutes later another sandwich arrived with no salad and was in a disgusting state. Ten minutes later again another two meals arrived. We finally gave up left the pub. 3 people were not served in this time. The attitude of the staff was appalling, we were shouted at when we complained. We had asked to open a tab and we weren't told the card machine was working.

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inkandstardust . 2018-05-03

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We first went in here just for a drink by chance after getting the train back from Birmingham. We decided to go back today for lunch and was very pleasantly surprised as the food was great. It was freshly cooked and good portion sizes (especially the southern fried chicken burger!!). The staff are very friendly and we will definitely be going back. We took our dogs with us but there is a separate section for those who don't have / want dogs. Worth a visit.

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Robleics . 2018-04-29

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Visited The Norton this week to find out that once again there is a new Landlord and staff. The service...

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Elakar . 2018-03-28

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Managed to walk here in the snow with my famiy. Had a great sunday lunch (two mains for 16 quid),...

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Dom1874 . 2018-03-19

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We used to go here regularly as the value for money was excellent and the food was always top notch!...

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HotChoc123 . 2018-02-21

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We happened to be nearby and not knowing the area took to trip advisor for a pub with good food....

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Donna B . 2018-01-22

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We had a lovely Saturday lunch time meal here, my husband and I had a burger, we were surprised at...

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Bex2g1 . 2018-01-20

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Had dinner with my husband here tonight. The pub is quite well hidden bit when you find it it is...

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Michelle A . 2018-01-18

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The 2 4 1 good value.A little expensive if you don't. A bit out of the way but convenient for...

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sparky888 . 2018-01-17

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Me habían decepcionado por un bar en el que había organizado a Bham hacer un pequeño cóctel de recepción no alcohólicas y comida para mi cumpleaños hijas. Llamé a Norton 24 horas antes de la fiesta de mi hija era debido y Lou y Tracy...

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Evangelina2003 . 2017-11-06

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Tenía un largo viaje y al volver, buscaron en tripadvisor por algún sitio para comer, que era local, a la que estábamos. TA resultamos ganamos. El Norton es como uno dice es una pequeña joya, una vez que lo encontramos. No donde esperaba encontrar un...

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Nigel M . 2017-10-14

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I found this pub whilst browsing on TripAdvisor and it's great. It's in the middle of an industrial estate so...

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Fiona C . 2017-09-24

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I almost don't want to write this review as I don't really want to make this pub anymore popular although I am not sure the management would agree. The food was delicious and plentiful, service was friendly and welcoming and the surroundings were very pleasant. Only a couple of other tables were occupied and it was so nice to able to hold a conversation in a normal tone of voice. Well worth the visit and we will definitely be returning.

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Suzanne A . 2017-09-21

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8 of us went tonight, an exceptional meal . My chicken with chorizo and leek sauce was excellent. Others had steak salads and chicken Caesar salad. All good. The Thai fish cakes as a starter were brilliant as always and the garlic Stilton mushrooms looked good too. Just a great pity there was no one else in there. This place deserves to be a success. Please support it.

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Lynda D . 2017-08-29

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Great meal , all 8 of us were pleased with what we had . Fishcakes were excellent, my chicken with chorizo and leek sauce was exceptional. All very good value. Couldnt understand why there was no one else there. Such a pity. Staff were lovely too

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Lynda D . 2017-08-29

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Just had the most disappointing meal, the meal came absolutely floating in gravy, had to fish the food out of the gravy, the liver bled into the gravy!! Raw in the middle! The mash slimy, the carrots boiled to death no flavour in them! Disgusting, wont be going there again!!

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Pauline W . 2017-08-16

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Just had a fantastic meal. Service 5 star. Food 5 star.Chef top notch. Could not ask for more. T bone tasted great. You must try the pizza, second to none

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baldrick57 . 2017-07-27

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We went to The Norton with friends last night, 6 in total. Didn't know what to expect as this was our first visit. Good selection of food and 2 4 1, cracking value. Steak was fabulous, service superb, really friendly land lady. Music playing was 80's, just the ticket. You won't be disappointed.

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jo_and_kids . 2017-07-22

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Went with friends 6 of us on a Friday night. Tracey couldn't do enough for us the service was above and beyond absolutely fantastic. The food came and was excellent Chef Louise knows her flavours, everything was cooked as ordered, and it all came out together. If you want an excellent meal, with fantastic service, that won't cost you the earth then this is well well worth a visit. We are definitely going back again only with 10 instead of 6 of us. Love it

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Doofydad . 2017-07-21

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We decided to try The Norton for a meal again, after we went in for a drink, and found it had new owners. We had a beautiful starter, garlic mushrooms with cheese, one of the best starters we've had in a long time, for the main, we both had chicken and chorizo with a very nice creamy sauce, cooked to perfection with fresh vegetables. Our main course was 2 for 1 (there's a good selection of 2 for 1 meals), so the value was excellent, and portions were excellent too. Service also was excellent (special mention for Ash). Value on the drinks was good, buy 2 large wines and you get the rest of the bottle free. The Norton has improved a hell of a lot under the new ownership, and I'd recommend it, we'll be going back.

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byrdman_10 . 2017-07-17

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Came here with my husband and parents for Sunday lunch. The new menu is excellent and there is also a carvery option. The food was delicious and so much care and thought went into the presentation. Service was great too. The word seriously needs to get back out about this place as it's a little hidden gem.

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JenLC15 . 2017-07-03

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Went for lunch. Nice decor and clean. Very quiet on a Sunday for lunch but I can't understand why because I had a beef burger that honestly is one of the best I've ever eaten.Quite a surprise really because its in the middle of an industrial estate. I'll be going again because I live closeby.

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Nick R . 2017-04-24

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Tried this again after a good meal a few weeks ago, but although the Cheddar mushrooms were good, the pies we had were gristly, took most home for the dog! Perhaps we had the wrong thing, Hunters chicken looked good. A great shame but usual chef not there and two youngsters running the place.

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Lynda D . 2017-04-19

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Rang up booked a table of 8 and got in straight away. Arrived within the hour and sat a lovely presented table with menus set out in front of us. We all chose what we wanted and the waitress came to take the order. She then said "oh sorry, it's only car very today" this was not stated on the phone call I made when booking or when we walked in, not to mention there were menus in front of us.Anyway we agreed to have carvery so stood up to go to the carvery unit but was advised it comes from the kitchen. (This is not a carvery its dinner on a plate!) Dinner promptly arrived...well a blob of dinner on a plate. All there was was tiny bit of smash 2 hard carrots a pinch of cabbage, boil in a bag beef and a Yorkie. The kids meals had 1 carrot and no Yorkie. On the board it said carvery £4.95 it wasn't till after my father in law paid that he said they charged us £8 each.If it was me I'd have complained but as I was with the in laws best thing was to make a swift exit and never to return :(

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Alex230988 . 2017-04-10

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We pooped in for a quick visit straight off the train we ended up having a sandwich and another drink it was very relaxed...thanks x

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melfarmer . 2017-04-06

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Long train trip .the food is really good .service and attention to detail.second to none.staff really helpfull with local knowledge really good trip thanks to you.

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Ann F . 2017-04-06

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Out for a drive with my Grandad who remembered a pub of old he used to frequent in his young man days, so off we went in search to see if it still existed. Not only did it still exist but it's a gem of a find - the food was delicious, good size portions and what's more we had a 2 for 1 meal so saved money too.

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Thisisour0pinion . 2017-03-28

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It is situated in a funny little place but its very nice in and out, we ate sunday lunch and there were 5 of us, well priced and the food was nice, the chef said she would make up a vegan meal for meal as i was struggling with the menu, would be nice to see some gluten free/ vegan specials for starters, main and pudding!

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summersmjs . 2017-03-19

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out of the way, found by accident but was such a good find. Food was superb, pleasant environment and great value for money. Just booked table for my next meal there

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139wendy . 2017-03-16

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Realised this had recently been taken over ,so gave it a try. Wasn't disappointed, much busier than usual, cheddar mushrooms were excellent, fajitas tasty,but could have been sizzling . Steak very enjoyable. All241 so good value. Will go again when new menu is out....hoping they will do Thai fish cakes like the Bull at Furnace end which are brilliant!

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Lynda D . 2017-03-15

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Excellent service and food extremely well cooked and presented. If you're going into Birmingham or just getting off the train at Coleshill give it a try?!

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Swissberg67 . 2017-03-13

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I went to this gastropub with my girlfriends family and its into its 13th day of new management and honestly did it by no means disappoint, the food was excellent and it really did fill you up

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Daniel P . 2017-03-13

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First time visit to the Norton was a last minute Saturday night booking, me and my partner was surprised with such a warm welcome. We were sat down at a lovely presented table and the Chef came to welcome us too and told us about the menu and she could accommodate us with any changes to the content of meals if we wanted, she explained they had only been open 11 days after new management had taken over and was currently looking at changing and creating her own menu, the food was fantastic couldn't complain, I even ate the side salad which I never usually do, the service was very warm and made us feel comfortable, would definitely recommend to anyone as we will be visiting on a regular basis from now

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barry n . 2017-03-12

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This pub is 6 days into it's new management, we met Tracy and her staff who were all very friendly and welcoming and explained to us the plans that they had once they had their feet under the table.We chose from their 2 for 1 menu and all enjoyed our chosen meal, my step mum was particularly pleased with her sea bass and green beans.We'll definitely be back.

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H_H369 . 2017-03-07

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The last time we visited the Norton Tavern a few months back now, it was being refurbished so we couldn't go in. After a while (Sunday 5th March) we decided to go back and see what it was like. It's been a pleasant surprise and under new management.The manageress was very welcoming, friendly and couldn't have been more helpful. The young female Chef was equally as attentive and friendly, so were the rest of the staff. The service was excellent, nothing was too much trouble.The menu was quite variable considering it wasn't a big menu, (the Chef told me that it was the menu that they'd inherited from the previous management and would be soon changed when they acquired new stock, eventually adapting it to their own new menu), it had enough choice on it to please most people and the food was plentiful and very well cooked. The Chef was open to suggestions too, if you didn't want anything you didnt like included in the meal, she'd take it out for you. Most meals on the menu were amazingly 2 for 1. The cheaper meal being free. This was a pleasant surprise as the meals weren't expensive to begin with and were very reasonably priced.Despite not being burger fans we decided to have the Kentucky fried chicken burger with chips and salad which was cooked from scratch with a good sized fresh chicken breast. It was hot and very tasty. What looked like a small metal basket of medium cut chips seemed to be lasting me forever. The guy at the next table had a mixed grill that he couldn't finish, his wife said that she'd never seen him beaten by a mixed grill before!All in all, this little out of the way pub at the end of a cul de sac deserves praise for the way it's being managed and for the excellent food it serves and for the attentiveness of its staff. We thoroughly enjoyed our revisit and were glad we did as we'll be frequenting this little gem again very soon no doubt about that.

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villa_fan_57 . 2017-03-07

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We've just come back from having a lovely meal at The Norton in Coleshill. The food was excellent, freshly cooked, good sized portions and excellent value. The staff were very friendly and obliging. It is well worth a visit and we can recommend this venue. Ignore old reviews as this establishment was under new management towards the end of 2016. We have been on several occasions since then and have had an excellent experience every time.

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AON111 . 2017-01-27

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We had a superb night the the cheesy mushrooms were fantastic as was the mains. We will definitely be returning..

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Wendy G . 2017-01-25

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We have not been here for a couple years mainly due to the clientel at that time.Tonight we decided to celebrate my birthday with a meal at The Norton. Best decision made in quite while! We were warmly greeted by Viv, who showed us to our table, and asked if we would like a drink while reading the menu. We decided on baked cheesey mushrooms to start with. I swear this is the best starter I have ever had! Mushrooms in a delicious creamy cheese sauce served with the crispest side salad, drizzled with balsamic vinegar, & garlic bread. Hubby had sirlion steak done just as he likes it, with all the trimmings, while I had sizzling chicken fajitas...living up to its name! I have had to bring half of mine home in a 'doggy bag!' , just too much for me in one go! I should add that my main meal was effectively ..... free! 2 for 1, the least expensive 'free'. Our compliments must go to the chef Chris. There was nothing we could fault with the food, cooking of it, or with the lovely presentation of it.We want to congratulate Viv & Chris on their last w/e, and wish them very best of luck in their venture with The Norton!

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sugarmouse60 . 2017-01-10

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I could easily copy and paste the previous comments on this establishment. We were a table of 9, booked in for 5.15pm, with prebooked meals. There seemed to be just one person running the floor. We were never greeted, we found our own table, sat patiently for 45 minutes debating whether to stay or not as we hadn't been approached by anyone. After nearly 1 hour the lady that was serving behind the bar, turned up as the waitress with 3 x Prawn Cocktails, we had only ordered 1. She took 2 back to the kitchen and swapped 1 for a crayfish cocktail and then went back to serve behind the Bar, that was it for a good ten minutes, the other starters arrived just luke warm. We then relaid our table with Cutlery "we had enough time" as we had to wait another 45 minutes for our mains, minus 1 which they forgot to cook. A few of us waited as we didn't want to start without them. After a good 10 mins my colleague's meal still hadn't turned up, our meals were going cold, when it eventually arrived most people had finished theirs but three of the meals had gone cold so they were left. The Bar Person/Waitress apologised and said they were short staffed, it felt like something out of a Comedy sketch, expected her to turn up as the Chef next. They knew they had 2 large bookings in and both parties had prebooked their meals. Time was getting on by the time desserts arrived some of our party had to leave and the rest of us lost the will to carry on.Complete lack of organisation and customer service.Would we go back, NEVER.

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brummies2014 . 2016-12-22

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I'll begin this review by explaining that the meal we booked for last night (16/12/16) was a work's Christmas Meal from a local store, with a staff of around 17 people. We organised the meal with the Norton at the beginning of the month and were asked to get numbers together on who would be attending and how many would be ordering from the regular menu (more on that in a moment) and the Special Christmas Menu, both of which were provided on the Norton's Website. We phoned in advance with the numbers and who wanted what and were informed that our table would be for around 20, next to the bar for ease-of-access.We all arrived ahead of time, some earlier than others, awaiting our meal. When we were eventually invited to take our seats, 20 minutes later than specified, we found ourselves not by the bar on one table, but split into 2 (A table for 9 and another for 6), squeezed into the limited dining area, as far back from the bar as is possible without being in the toilets or kitchen itself. As there were around 18 in our party, this left a few of our group being isolated elsewhere in the restaurant. So far, so poor.Eventually the waitress (seemingly the only one in the whole building, along with a single bar man and what appeared to be one chef) appeared and started taking our orders. The menu that we were given was not the one posted on the official website, and we found that the Christmas Dinner orders had not been brought in or prepared for the group, leaving many of us disappointed. We all agreed to grin and bear it, despite the night becoming an obvious dud, and placed various orders. After an hour, the starters arrived, seemingly one-by-one. I noticed at this point that all the menus were still on the table which you don't expect in restaurants these days. After the starters, several people were left without cutlery for their mains & my colleague opposite me still had the plate on his table until the mains arrived, which I should add took another hour. I don't blame the guys for taking so long, but if they couldn't handle a group booking like that on a Friday night, they should have rejected our reservation.The mains came out slowly, with a few steaks appearing first, some without the sauces they had also ordered. They somehow looked rushed for an order that took an hour to make. As soon as my own order arrived, two of my colleagues had finished their meal. Those who asked for rare received medium, those for asked for medium received well done.... I hate to think what the well-done steaks came out like.Overall, the service was minimal and disorganised, the food was over done and bland, the atmosphere was made only bearable by our mutual company and, even with a 2-for-1 Main Meal option, I feel like the price was still a rip-off at roughly £10 a head. I remember this restaurant when it was ran by previous management, and back then it was well organised & efficient with a friendly atmosphere and had a great menu prepared by skilled and keen chefs. Now though, it appears to be a link in a chain, the menu is bland and lacks the freedom for creativity.I used to enjoy going to the Norton after it's amazing turnaround a few years ago. It's safe to say I will not be coming back.

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thomhodkinson . 2016-12-17

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Booked in for Sunday lunch yesterday after hearing it was under new management and hearing good reviews. Firstly the pub, dining areas and toilets were spotless. Tables were set out very nice. Enjoyed the ambience of the place. Ordered the Sunday roast and it was delicious. Home cooking at its best. Two of us had beef and it melted in your mouth. Two of us had pork and they said very tasty. Young Chris was a delight and so helpful. He definitely has the hospitality gene in his body. Overall - a delightful place with super food. Will definitely be visiting again. I need to try the midweek menu - it looked yummy.

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Jayne M . 2016-11-28

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called in for sunday lunch after we had heard its under new management it was well worth it had sunday lunch we both chose the pork the best sunday lunch ever 4 veg all home cooked nice crispy roasters could not fault it one bit ,it came out under 15 minutes of ordering lovely and hot ,chose apple pie for sweet with cream that was very nice the staff are friendly and welcoming definitely will return again and spread the word

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angela c . 2016-11-27

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We have eaten here several times. The food is good, wholesome and value for money. Sunday dinner is awesome! The staff are friendly and welcoming. A particular mention goes to the waiter service - a hard working guy who ensures your visit is pleasant. The pub has improved its image and deserves support. Try it, you won't be disappointed.

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brumhardy . 2016-11-20

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Me and my husband went there in Wednesday 9th of October h ordered a lunch time meal bearing in mind the pub had a lot of people in from the offices near by ordered our meal we had the burger and the Ribs we waited about 20 mins and OMG the food was amazing and the ribs were to die for the staff were great very attentive had a i chat to my husband and said shall we book for Sunday lunch so we did with the family 10 of us . Well what can I say again the Sunday roast was out of this world and as for the cheesecakes which are home made they were amazing so if anybody want to go do so you won't be disappointed thankyou so much chris the chef, viv the waitress , and the very handsome young bar man chris you are a brilliant family run pub

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elaineh1234 . 2016-11-20

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Dropped by after TA recommendations. Bought a drink and asked to choose a table. Finished the drink with no one coming near me again. When I went to pay for the drink, no one seemed interested that I was planning to leave.

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DickDC . 2016-11-13

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We reserved a table for 6:30pm and orderd at 7:00pm after an hour we asked where the food was and they said it was ready then it was 9:00pm and the kids fell asleep and only 12 of us out of 25 got our food and they made us pay the whole price 13 of us didn't eat because it was to late and on a school night. They spoke to us in a discusting manor and we definitely won't be going there ever ever again and I do not recommend here it is not friendly environment at all.i have never witnessed as bad staff in my life.

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choclate_galaxy . 2016-11-10

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We went with twelve members of our family, four generations. We had a lovely meal, hot tasty and plentiful. Scrumptious puds to follow! The young man who waited on table was polite and happy to have a laugh with us. We had a lovely couple of hours.

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Janet R . 2016-11-06

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Visited yesterday for the first time we had a lovely Sunday Lunch , tasty ,well cooked and had exactly enough food on our plates .Nice ambiance so rare these day's ( candles actually being used !! ) and very friendly staff . What's not to like ? We will definitely be returning very soon to try others things .Well done to Management don't change anything especially the price ,and your reputation will grow & grow .

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SolihullTaz . 2016-10-31

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Visited this pub twice at the beginning of the year and the food was Ok. Decided to give it another try last night Saturday 8th Oct, what a lovely night we had and great food. Found out it was under new management . The couple who run it are so friendly and trying to build up new custom. The young waiter was very polite and served the food quickly. We both had the sirloin and the presentation of the meal was excellent but when we ate the steak it was first class and very tasty, haven't had a decent steak in ages. We have booked for next weekend and are concidering the sunday lunch as well. Also if you visit try the baileys cheesecake and lemon cheesecake both delicious.

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sandra252015 . 2016-10-09

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Visited this lovely pub today,so glad all the chain pubs were full as we wouldnt have discovered this fab place! Service was great, friendly staff and the food was delicious, at a very reasonalble price.will definitely be paying another visit.

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Michelle L . 2016-10-02

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What a great place.A bit off the beaten track but well worth a visit.The food is lovely and great value.The staff are great very friendly and really attentive.I will definitly be going again and wouldnt hesitate to recommend to anybody.

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Tracey R . 2016-09-16

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My wife rang and booked a table late in afternoon of my 50 th birthday And I wasn't dissapointedThe staff there pulled out all the stops to make the evening one to rememberVery good food and very good service Would recommendA bit awkward to find thou with Sat nav as its sort of in a industrial estate But you will remember how to find it on your 2nd 3rd 4th so on visits :-)

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Darren A . 2016-09-15

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Message to disappointed this pub has been taken over by 2 very friendly managers the food is fantastic we were in there on Saturday had a fantastic meal and felt right at home they have fresh flowers in the window and spotless , managers were very chatty to customers who were laughing with them the staff were on top form and are always working hard to get this pub on the map again I give every credit to them so we went back today and there were 14 of us had a beautiful meals and puddings it was like a home from home my family love going there if it was that bad you should have spoken to them they are excellent managers and I'm sure will give this pub the bust it needs well done to all the staff

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elainehorrocks . 2016-08-21

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We've been here many times and of recent often felt the place was struggling although food on the whole has usually been good. Place is like a ghost town almost empty and customer service poor. Its recently had new managers which seems to have dragged the atmosphere down. Theres no longer the cheerful smiley faces of staff The managers don't attempt to make contact with their customers and in my opinion are lacking in experience of running a pub.The food can be hit and miss depending on who may be cooking. A lovely young kitchen lad came to ask us how our food was despite the table waiter and manager not coming near us! Breakfast has been introduced recently suggesting the need for more business but will only work if presented well and people feel welcomed and encouraged to come back.Would benefit from a wider range of drinks to meet all needs. Personally I'd do away with the dusty fake flowers in the glass vases and replace with real flowers to brighten the place up. A few more simple starters/snacks might also help attract more people and of course improved customer service tooThe venue has a lot of potential but sadly there doesn't seem to be a lot going on to revive the place.

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ellessef67 . 2016-08-20

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5 of us went down the Norton for a bite to eat as we work up the road. The staff were fantastic, really attentive and great to have a laugh with. Food was superb, we had 2 mix grills, 2 steaks and a hunters chicken alongside beautiful starters ( the cheesy mushrooms were mind blowing!!). As a bonus aswell all the food is on 2 for 1 making it a really good value meal out. Atmosphere was brilliant and lovely décor! The pub is under new management and wow they are doing an excellent job; we will certainly we visiting again. Big compliments to the chef and the owners- everything was perfect and no complaints at all!!! And as a bonus for us working folk they can have your meal ready if you call up which is great for a short lunch break. Couldn't fault it!!

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Olivia A . 2016-08-18

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Had a lovely meal here tonight staff very friendly the management viv and chris very friendly doing an excellent job

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maureen550 . 2016-08-18

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Really lovely pub near to Coleshill Parkway train station. Went for a meal and a catch up with my friend and the food was lovely - main meals are two for one also. Served by Chris who was such a nice young man and nothing was too much trouble. Great pub food - will go back!

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Helthemel . 2016-08-13

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We visited here for a birthday celebration after hearing it was under new management.We were greeted with a very warm welcome, we ordered starters and main course and was not disappointed. The food and service was excellent especially by the young lad that served us, i think his name was Chris. The main courses are 2 for 1 which is great value and they even open for breakfast.The atmosphere was relaxed and welcoming. We will be defiantly making this our regular restaurant to visit.

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DonnaByrne1 . 2016-08-08

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My train at the nearby Station was delayed so I popped in here for a drink and a snack. The welcome was really warm and friendly- aware I only had limited time, the staff went out of their way to accommodate me and my request for quick food- which was very tasty. With such a warm and friendly atmosphere, I'll definitely return again for a full meal.

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Emma H . 2016-07-10

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Called in for a meal after other local pub doesn't do meals on Monday - asked for a lite bite meal but bar staff could find s menu only for set meals - ordered drinks and continued to the well kept beer garden - the chef came to us and took our order offering anything we wanted and went out of his way to satisfy our requirements

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Nigel M . 2016-07-06

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Loverly food great staff I had chilli not hot enough for me but if it had been to my taste no one else would eat it lol girlfriend had hunters chicken and loved it, she's a chef will be back

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garryc915 . 2016-06-18

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menu is pretty typical pub fare . Burgers , Steaks , Pies a few fish dishes and an array of startersWhat is non typical is the calibre of the home made taste and quality of the 2 for 1 offersIt's pretty much across the whole of the main menu ( some of the steak dished have a £2.50 supplement) We had 3 grilled BBQ chicken strips to start . Home made Lasagne with salad and garlic bread. Home made Chilli with garlic bread and rice ( additional spice as per my request ) and a side dish of chips.At 0.05p over £15 total bill it was exceptional value for money.Prompt , friendly great service to bootDefinitely worth the visit

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StacynFran . 2016-06-06

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Visited for lunch after hearing good things via facebook.We were greeted promptly on arrival and seated. Menu explained and dishes available confirmed. Was a bit disappointed there was no pie but will have to return to have that another time.I opted for fish and chips. It was presented well and was fresh and tasty.Nice atmosphere and would highly recommend. We are looking forward to returning

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Ebbo2505 . 2016-05-26

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The staff are delightfull really really lovely, couldnt have asked for better service.Main meals were really nice especially consodering its a 2 of 1 pub. We really enjoyed them. Based on just the main meals would have given 4.5 stars. However we had desert which in all honesty was just a bit pants. Ice cream was just the cheep gritty stuff from the whole saler, cheese cake was also cheep brought in stuff covered in ice cream van sauce. We were really surprised after the main meal was so nice.Would go back but wouldnt have desert there again.

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Emily S . 2016-05-26

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service was fine only one waitress on and one bar-staff food when we got it was very good even though we had to wait nearly an hour considering there was only 7 customers in front of us I don't think it justified the wait.

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joe341 . 2016-05-18

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There was a group of around 20 people so we expected a wait but not as long as we did as we pre-ordered. Starters didn't come out until 35 minutes after the time we had booked for. When the food did arrive it was delicious but it was a shame some members of our party didn't get parts of meals such as chips until most of us had nearly finished our meals. It had a lovely atmosphere and the staff were friendly but it would have been nice to have been offered a second round of drinks instead of having to go to the bar.

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sianybear2016 . 2016-05-10

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