The North Star in Kingston upon Thames

When you walk in you will be hit by the overwhelming stench of oniony body odor. I have been coming here on and off for the last 17 years. I can confidently say the quality of the clientele has definitely declined, the decline correlates to the closing of the Cap in Hand. It has gone through many changes in management (thankfully there are no maggots in the beer with the current lot!), one thing stays the same. The atmosphere in the last 10 years is weird. Something is off about the place. Beer selection is okay, service is okay, decor is okay. Great garden (apart from the tables and floors being caked in bird poop). I would say it is easily the number one pub in Chessington though, but that's because there isn't much competition.

Always given a lovely welcome and the service was great, the food was brilliant and the atmosphere was fantastic. Thank you

Lovely Christmas meal with friendly service

The team was lovely and always very welcoming. Tom serviced our food and he was very professional and kind. Lovely food and service will definitely come back again.

Really friendly staff and excellent service. Tom was brilliant and made the whole night go smoothly.

Well what can I say, Jackie has to be the best barmaid I've ever met , she always makes everyone feel welcome like we were her own family. Xx

Fantastic evening at The North Star with The St. Paul's Players!

Great pub always a good night 👍🏻

Great service from Tom, we had a great evening for St Paul’s Players Christmas dinner

Came in for a pre Christmas get together and had an excellent night.

had a lovely experience Jake is so accommodating. Great work!

Jake was incredible Great service

Great pub in so many respects..(but unbelievably dirty urinals)

Excellent meals. Quick delivery.

Rebecca was so friendly such great service

Lovely and friendly staff, very welcoming. Food is amazing and very tasty.

Fabulous service from Rebecca and Connor this evening at the north star. Family of 7 of us had mains and desserts- all were delicious. We would definitely return! Especially after a chocablock day at Chessington world of adventures!

staff member rebekah really made this a great night out with the fam. she was incredibly professional and on point with all

Exceptional service, the hot and spicy burger is amazing! Highly recommend

The avengers met me at my table when it was my last wish as a make a wish it was so heartwarming

impeccable service, food came out quickly' up the ra fr

Lovely place to visit for food and drinks, great atmosphere, will visit again! Lovely staff

The staff made the best coffee and stake

Lovely evening, enjoyed the quiz and the food was excellent

Best burger I’ve had in a long time!

It's one of the very few pubs that dont smell like beer as soon as you enter. Nice ambiance and good garden seating as well

Great choice of drinks and lovely food. Kieran one of the bar staffs is very helpful

Had a lovely meal, Mailie was amazing, really polite, funny and lovely. Also a shout to Ruth and the kitchen team for getting our food out in quick time, also cooked beautifully! The chicken and leek pie is a must have!!!

Absolute lovely venue for our annual family gathering. First time being here and will definitely return.

Excellent service, food really good, well worth a visit

Booked for Mother’s Day great meal thanks everyone

great service especially Jake. He was super nice and super efficient!!

Staff helpful as usual, even though it was busy.

Great service. Jackie was very attentive to our needs.

Have been coming here for years and the food is lovely

Not all food available and why have the music so loud!!

Great local to come to a few times a week have such a laugh with jackie when she gives us such sufficient service with a massive smile love coming down just to see her for a good old chat

I’m not a local but come here regularly for the service and atmosphere. Great food too with great deals.

Simple food that tastes good. Great staff, great laugh.

Staff amazing especially Jake and Jackie ! Improve on the toilets as they need tidying and upgrading

Great service, manager and staff are great and very attentive and friendly! Great pub to be at and and lovely garden!

Jackie was an excellent host, always a bubbly happy face when we come in too! Great asset to the North Star

Great food and good value for money. Friendly attentive staff, Jake, Jackie and Manager Tom to name a few.

This shabby, unclean pub left us feeling sorry for a local,once well loved pub. Food on the floor by the bar was ignored by the staff & they allowed 2 customers to vape indoors, making me feel ill & not wanting to stay for a meal.

You want food that is tasty? You want great music ? This is the place. Right place right time, I eat enjoys and I enjoys eats.

Friendly service and good value and tasty food.

Lovely food, fantastic service especially for a large group! Jackie really looked after us! Thank you!

Decent locals pub in chessington. The pale ale was in very good condition and decent atmosphere for a Weekday afternoon.

Food twice as good as you can expect from the Chessington hotel for around half the price and only 10 minutes up the road.

Jackie was REALLY good. Always checking to see if everything and everyone was ok, great service. Highly recommend whilst Jackie is looking after you

What a great selection of drinks, thank you Tom for a wonderful evening, although I spent the rest of night on the sofa due to enjoying your place 😊 Wife likes a moan 🤣

Great local pub and Tom and his staff are always welcoming.

Tom and the team at the North Star are always very helpful and polite. Special mentions to Jake and Paige who often go the extra mile. Nice to still have a decent pub in Chessington.

I've liked and enjoyed this pub for over 30 years. Good service. Good beer. Good food. Pleasant atmosphere. Well managed. I'll be back. However, recently (31.08.24) we went to get brunch at 11:00 and were informed by phone that they wouldn't open for 30 minutes. It was frustrating and unkind.

Great experience, a very busy pub. Food was excellent, great choice great prices, friendly staff

Popped in for a meal with the kids. Staff were friendly and welcoming. Reasonably priced drinks and good offers on meals. Food was nice. Would definitely visit again if we are in the area.

We’ve been a bit hesitant after a poor meal a couple of months back but tonight was outstanding ! Service welcome food was brilliant

Great food. Had the fish and chips and some battered mushrooms.

We've often eaten here and found the food varied and good value. Our group of friends are regular weekly visitors, greeted warmly and treated well. We'e slso been to several function and leaving parties which are always well catered for and a good atmosphere provided.

The manager Tom runs a really welcoming pub, friendly atmosphere and knows exactly what myself and 3 friends drink every Friday lunchtime.

Had a birthday party there 1st class well done.

Been here many times, the staff are always friendly and helpful, food hot and very much enjoyed would recommend

Great pub good atmosphere and Jake the bar man couldn't be more helpful cheers buddy see you next time

Having booked a table at least a month ago, was upset to find that although one had been reserved for us, it was placed in an area that was already designated for use by a club!!! So we would not have had room to eat or hear ourselves talk.After much thought a space was created for us as we were a party of 6.The pub was very busy last night. This is not the first time that we have had problems after booking tables. But a big shout out to the acting manager Jackie who sorted the problem and looked after us. She is always very good.This pub is the only one in our immediate area serving food and it is a shame that they have these issues. Staff are very nice though.

Great place, fab beer, nice menu, friendly staff, beer garden, parking… wow!

Try the rainbow lasagne! Surprisingly yummy!!!

Paige and jake were fantastic! Friendly, attentive and incredibly efficient. Thankyou

decent quality overall although there was none of the expected mushrooms and only one peice of tomato! some kind of sauce or gravy would have been good. delivery driver was useless, made me wait outside my house for 10 mins while he wandered off round the corner.

Nice local pub with friendly and helpful staff. Paige behind the bar is a diamond. Affordable with good beer selections. Hope you keep the IPA on draught! Toilets could do with some replacing but to be honest after a few pints I didn't mind that much. Little garden out back is a sun trap on a nice day. I nearly fell through one of the tables but to be fair I think someone else had probably damaged it before. Clear for all to see that it is a beloved local regardless of anything else. Cheers to the Norh Star! **beer emoji**

I always enjoy my visits to The North Star Pub in Chessington!!! Great food at reasonable prices and very friendly staff. Really nice beer garden too which is perfect for a beer in the sun. Highly recommend.

Great pub to drop into for a drink and some food. Lovely staff, the landlord is a very friendly guy, his dogs much cooler than he is though.

Great pub with good food and a great team!

The food is amazing. The staff are lovely and very welcoming. I have become a regular due to the lovely, amazing, atmosphere !

Excellent pub! Great value for money

Lovely time, could do with a slight refurb but overall lovely time!

Lovely friendly pub. Good service, would recommend. Quiz night on Tuesday is great. Good atmosphere..

Popped in for lunch and a swift pint while I waited for a pal of mine. Food arrived quick and was tasty and the bar staff were friendly and chatty. Will deff go back for some beers when I'm in the area

Fantastic place! staff are great.Special shout out to Paige an absolute legend and an asset to the pub

The beer is great but the pub needs some serious TLC.

Just had a lovely meal this evening from the new menu. Food was very nice, lovely selection. Great service from Paige and Charliy, very welcoming and friendly. Lovely pub and will definitely be returning.

A very special thanks to both Charlie and Paige for applying a friendly and approachable atmosphere . Had a lovely 3 course meal and enjoyed the options on the new menu! Would highly recommend

I hadn’t visited this pub for a while but had booked a table to have dinner with friends. Everything was ready for us when we arrived and the staff were very friendly and welcoming. There were plenty of meal choices with the evening set menu being very good value for money. 3 courses for £14.99 👍🏼 We will be visiting again soon.

I’ve not eaten at this pub but just popped in for on a couple of occasions for a drink.I’m basing my rating on what I’ve seen. Guinness is well kept and the staff were extremely friendly and efficient. I could not help myself coming on here to comment on some of the negative feedback.Makes my blood boil when people come on here to criticise such things as decor, chairs & a dated toilet area. They have short memories.Covid caused many pubs to shut down & were some of the most affected businesses of all.Many were unable to retain staff & struggled for that reason when business resumed.Many will need a long time before added exspence.Just like the refurb of your home you wanted but one of you had no work for a year or 2!The areas are clean, you are not eating at the Ritz! You want cheap so accept some compromises! If your food is not as hot as you would like, simply ask them to heat it or re serve it.you’ll only have to wait a couple of minutes.Don’t put up a 1 star rating for such minor issues as this could deter hundreds of customers throughout the year.Be better human beings! I hope o speak for the manager & have said all that he would like to say but cannot!

Nice place. Just not a nice experience. The man at the front desk made it such a big problem to order food was moaning about everything we asked for him to put on order. He was the rudest bartender I’ve ever met I definitely won’t be coming back here.

I was most impressed by the friendly and helpful staff, who are a credit to themselves and The North Star. Service was excellent and friendly, and you were made to feel welcome. Food was great and my meal was more than suffice in terms of portion size. Great Manager too, who was very helpful and friendly. Car parking facilities were great. Looking forward to my return visit on Sunday, with an elderly friend of mine.

Absolutely appaling roast , gamon was like an old bit of leather , potatoes, and veg cold . Didn't get to try the Yorkshire pud as took both dinners back. Waitress couldn't stop apologising , offered another dinner but couldn't bring myself to. Went to the Toby Carvery instead . Staff were very accommodating which was a bonus. Wouldn't recommend. Sorry North Star .

Good food and staff. Dropped in on the off chance of a Sunday Roast, which we ended up with three courses all very good and would recommend.

Where was the meal? We ordered half a roast chicken Sunday dinner, we only had a leg. No carrots. The rest of the meal was tiny. Ordered for 3 adults and the portions were child sized! Very disappointed!!!

We had a warm and friendly welcome. All the staff were polite and helpful. Food was of a good standard with ample portions. My only gripe was the time from ordering to receiving our meal was a little longer that I would have hoped . This however did not spoil our visit .

Very good price ...Good Guinness

Friendly, helpful staff. Good priced menu

Booked for Mother’s Day lunch arrived there to be told the majority of the menu was out of stock so had to get my deposit back and leave, extremely disappointed as no where had availability so ruined our Mother’s Day!

Visited the North Star, was so impressed with the friendliness of both the bar staff and manager who walked around talking to customers. High recommendation.

This was my 3rd attempt there will not be a 4th.

Lovely food and atmosphere had a lovely mother's day down there highly recommended would benefit from a refurb hopefully will be in the near future as will be deserved in this pub.

It was an incredible iexperience! I had so much fun with my friend and i thank paige and mailie for awesome customer service! I will be coming back thanks to them!!

food fantastic beer is great and our quiz host (RUTH) is an absolute gem

Great nights on Tuesdays, brilliant quiz by Ruth. Highly recommend it!

Best pub in chessington! Tom and Ruth are doing a fab job!

Pleasant pub which is child friendly at lunch time. With an outside sitting area for fine days and typical pub food served by friendly staff it is convenient for local amenities and has on-site parking for customers.