Based on 907 opinions finded in 2 websites
Based on 907 opinions finded in 2 websites
Nº 323 in 640 in Kingston upon Thames
Nº 21 of 50 British in Kingston upon Thames
Opinions
Lovely meal, very welcoming staff. Able to eat being gluten free, dairy free AND vegetarian! Not just ‘eat’ but it was very tasty. Good prices. Were helpful putting a candle in my daughters’ pudding for her birthday. My free from pudding was gorgeous. Lovely generous helpings in the sundaes. Perfect for after a day in the theme park too before the journey home and skip the traffic.
Deana Romaine . 2024-10-23
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I thought it had a very rough atmosphere service was very slow we booked but they did not check mine and my 3 year olds birthday on the computer also the meal we ordered was missing items and my child meal was supposed to come with a pudding never arrived
Scott Merritt . 2024-10-21
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Brilliant lunch with the family. Thanks to Jack, Carlos and Dom for the service
Jack Ewart . 2024-10-20
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Took my young daughter for a meal. Food was perfect and fab service. Atmosphere was building for England Netherlands. It was really friendly and prices sensible.
Roberto Arciero . 2024-10-18
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amazing food, great price. carlos and bar staff were very friendly.
Annelies Hofkes . 2024-10-18
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Good variety of meals on the menu. Tasty salad bowl! Carlos & bar staff were friendly. Would definitely go for lunch again!
Sam Hofkes . 2024-10-18
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Pub looks nice but no chicken ? Didnt stay went elsewhere .
Caleb Mcmahon . 2024-10-08
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Nice visit with the family. Great food and really good drinks
c b . 2024-10-01
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Great staff and service from jack and the team
Josh Lawler . 2024-09-28
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Jack Anna and Susan, best bar peeps in the world 🌎
Andy Pockneall . 2024-09-28
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Chefs; Giri and Jon were fantastic and the servers Jack, Emma and Tash couldn’t do enough for us. Great experience and excellent food.
Danielle English . 2024-09-21
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All was good until we ordered the food. Not only did we have to wait over an hour because they forgot our order, the food that arrived was disgusting. A good place for a pint, but do yourself a favour and do not eat there.
Slawomir Workun . 2024-09-16
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Just had the best steak I've had at any pub! Cooked to perfection 👌 on a busy night. Everyone's plates were clean
Megan Clinton . 2024-09-09
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Love it here :D the vibe of people mixing with eachother aswell is so lovely . Food is absolutely delicious too
Natasha . 2024-09-04
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Went for dinner before bingo where Karen is so good at putting this together every other Thursday and there was a birthday in which the bar staff made such an effort to make it more special. Food is really good. Lauren is so so good at her job and really makes a karaoke night more fun as she is so good at getting involved with not only loving her job but to give all customers her time and laughs with them all.
Emma Clements . 2024-09-04
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Staff always nice and work as well as they can under pressure. We come here for the football games, and on nice days as the seating area outside is nice and open. Was served by Jack several times, and was pleasantly surprised at his knowledge of every regular customer’s orders and attention to detail. Would highly recommend!
It’s Complicated . 2024-08-30
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Would absolutely give it a no star. The main point of this place is to have drink and food. After an hour wait which it wasn’t busy either and only being served the kids meals, 10 minutes later questioned where the adult meals are, they had been forgotten. Gave up and had a refund on the adult meals.
Samantha.W . 2024-08-28
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A great karaoke night Saturday night nice people cocktails not bad price either
Amanda Cullen . 2024-08-12
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Im a regular & im always more happy when i visit when im served by young Val he is a great character behind the bar making drinks & on hand to help his colleagues... many times has handled difficult situations impressively acting way above his pay grade. The food top class for the price & the loyalty scheme is a great thing to be using! Happy days all round
Dennis Cox . 2024-08-08
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I came in yesterday for a meal with 2 friends. Was told a wait time of 45 mins for food.. bit long but was happy to wait. I’d asked for 3 drinks & the bartender had to get the supervisor from delivering food to make the drinks. He whipped up 3 killer cocktails & appreciated our patience explaining as the bar staff are new… Food came out a bit later than 45 mins but we were offered a free side or drink for waiting.. instead we asked for a takeaway box as we had places to be after… good food, nice drinks but you could see this was service was a 1 man show & could do with an extra pair of hands. Nice vibe in the bar area / pool table where we sat.. will be back again.
Zuzanna Ustrobinska . 2024-08-06
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Attended the Chessington Oak for a 60th birthday party also had great entertainment with the ub40 night on Saturday 3rd August 2024 - the staff were professional and pub was kept up to clean standards, the birthday girl had a fab night also. The buffet food was very good selection - Will be returning for day to day food and drinks on a normal day/evening😊
ARW . 2024-08-06
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We celebrated a birthday there, and I must say, the service was truly exceptional. Despite the bustling atmosphere and the fact that one staff member (Val) was managing the floor alongside two new starters, he went above and beyond to ensure we had a wonderful experience. He frequently checked in on us, making sure we were enjoying ourselves and asking if we needed anything. The cocktails he crafted were nothing short of amazing, and his friendly banter kept us laughing throughout the evening. We left with smiles on our faces, grateful for such a memorable night.
Jade P . 2024-08-06
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I just flew back to the uk yesterday, popped in with my son for a bite to eat and a drink or two. There was one bar staff member young guy in his early 20s who actually knew what he was doing. I saw he had to be dragged back from serving tables because the other two bar staff members were swimming in orders and we wasn’t getting served I think he was a supervisor as he was all over the bar and flirt handling orders taking food to tables making sure everyone was served and got their food. My question is to management and owners why would you only have 1 person who actually knows what their doing in front of house? I presume a lack of care by the owners but service was good my son ordered a burger came out well.
Steven Belhern . 2024-08-06
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Great if you want to take turns watching each other eat or pick 4 different meals because there wasn't much in stock. Followed by 2hr wait for food, the couple behind us were waiting 45mins for ice cream! On the upside, I learnt a few new swear words from the guy stomping around delivering food. The bar maid was nice and polite, and the other staff were friendly enough just a shame the other fella had the customer service skills of spitting cobra. Better off at beefeater
Carl Everson . 2024-08-05
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Food was absolutely fine but having a server swearing, in front of my kids ain't on. Young lad, early 20's. Wasn't our fault they were low on staff but to be swearing when delivering drinks to the table and at the bar is disgusting. We spent a lot of money, with 10 people dining and was shocked at the service. As we are staying around here for two days we came back the next day because the food was good, hoping it was just an off day, the same server was in a better mood, still not great but certainly better but the wait on food was over 1 1/2hrs!
Michael Hargreaves . 2024-08-05
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We had dinner here last weekend as a large group (9 adults, 5 kids and a baby) after a day at Chessington World of Adventures. I appreciate that they were able to accommodate us on a Saturday night as nowhere else near the theme park was able to. The service was excellent - our server Jack was rushed off his feet attending to us and the chef Carlos did a good job keeping up with so many different dishes. Food was decent, standard family pub fare and hit the spot after a long day. I think everyone was happy.
David Allan . 2024-08-02
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Very fast and nice the food was good lots to pick from and very filling
Finley Chadwick . 2024-07-28
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Food was great I had the salmon it was lovely. Quick service and nicely presented
Maureen Cunnett . 2024-07-27
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Food excellent and the service brilliant. Will definitely eat here again..
Gary Cunnett . 2024-07-27
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Abit busy on arrival and lots of regulars at the bar abit intimidating to start on first entry but overall happy environment and once it was quieter it was much better . Food amazing. Big up Jack Jon and Carlos. Yessss!!
maria . 2024-07-27
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Good value tasty well presented food, good options and good portions.
Yvette Evans . 2024-07-26
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Very nice lunch. My dog was made to feel welcome too and given a bowl of water. Quick service and very nice food, served hot. Laura was really friendly and helpful too.
Tracy Lancaster . 2024-07-23
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Had a lovely meal with my co worker before our shift, Laura was more than accommodating ! Running around doing the most for us both, such good vibes, amazing food, lovely pub and good prices !!!
Charlie Robey . 2024-07-19
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Came here for lunch in the sun. Beer garden is wonderful. Laura served us she was so polite and friendly. Would highly recommend for a nice affordable meal and drinks
rebekah secrett . 2024-07-19
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Very good service very friendly staff especially laura she very helpful and Friendly. Food was delicious very good value definitely will come again
Pauline Atkins . 2024-07-18
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First time visit for this lovely pub Went with wife and her sister and brother Order two fish and chips, one scampi and chips and I had medium rare steak We all could not fault the well presented dishes and they all very much enjoyed For dessert we had chocolate fudge cake and ice cream and also my brother-in-law and sister-in-law had the chocolate sundae They were all fabulous and could not be faulted Will definitely return to this well run establishment
Pavlos00 . 2024-07-14
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Large local pub.Ample parking and alot of seating.Very good menu with alot of choice.Meals very well priced with 241 offers on certain days.Staff very friendly.
Anthony Summers . 2024-07-14
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The staff were very helpful and nice. Also the food was also top notch
Jimmy Race . 2024-07-09
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Good food, a bit of a wait but the staff more than made up for it. Thank you Val and Jas for being so kind. Amazing service
Jaime Thurston . 2024-07-07
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Amazing service. Stacy is amazing helped us throughout our whole visit. Even cooked our food which was delicious. Couldn’t have asked for a better meal experience. Val was amazing he gave great service
Jade Phillips . 2024-07-05
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The food was okay...Jack at the bar was very accommodating.
Cp Singh . 2024-07-03
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Lauren was amazing and the food was amazing. Will be coming back
Lauren Gould . 2024-07-01
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I came in on the 27th of June with some friends and family. The service was quick and a lovely supervisor Jess served us she was very polite and make sure everything went smoothly. The food wasn’t amazing but Jess make sure we where taken care of
Alfie G . 2024-07-01
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Went for drinks on Saturday night. They had karaoke on. Was a right laugh for me and my friends, everyone got stuck in. Very nice pub and staff.
Jess B . 2024-07-01
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My local pub, best management and staff in the area. Highly recommend
Robert Maynard . 2024-06-25
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Lovely evening at the oak with my grandad whose a local (Dave) and the family, yummy food, will definitely come back for dinner again.
Ophelia Dulam (Phee) . 2024-06-24
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Excellent experience from start to finish. Got served by Laura. She was really helpful and polite. Service with a smile. Food was delicious, hot and tasty and such a good price! Thank you to the Chef Dave. Will definately be coming again and will recommend to family and friends.
Denise Bush . 2024-06-24
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The burger... oh my God... an hour wait in a deserted pub for a burnt bun charred and disgusting. Yet the chips stone cold. No check back. No one could care less. A table of 9 people adds 1 to 1.5 hour delay to a simple chicken burger. Told the guy it was burnt and hideous - but he laughed and walked off saying "yeah I'll let the chef know"!! Place is empty as can see in photos, imagine the delay if 2 or 3 tables turned up! No one checked if food was good, but even if complain are dismissive. Recommendation: Save your money, do not visit. Not worth it.
Chris . 2024-06-24
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We came in here for food and it was really nice. The food was hot when coming out. The wait wasn’t too long at all. All of the staff are very polite.
Deven-Rae Hickman . 2024-06-24
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Myself and my mother came to the Chessington Oak for celebratory meal and drink. The atmosphere was amazing atmosphere that was inviting and friendly
Fruity don Sonny . 2024-06-21
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Really nice pub not far from Chessington Park with reasonably priced food and very quick service. Jack the server made us feel so welcome and Dale the chef prepared the food within 10 mins. Would recommend coming here if your staying in the area
Emilie Musson . 2024-06-18
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It’s my local! Wouldn’t have it any other way!
Richard Field . 2024-06-18
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Wow, the Oak have improved so much over the last couple of months. Food have really improved and we love the entertainment nights with the DJ, bingo nights and darts. James you have really turned the place around. Top customer service from Stacy the assistant manager who is always full of smiles and top banter. Roll on the next Dj night.
alan fairbrass . 2024-06-16
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This is clearly a local pub serving food in a rather tired grey building with similarly tired decor. But see beyond that, and it is friendly and clean...and has really good food from a wide menu that will please all tastes. Plus the prices are very reasonable. Service was pleasant, but meal was slow to arrive. Perhaps it was the time of day midweek. There is a small car park for patrons. I will be going back.
Jill Cheater . 2024-06-14
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Took the family for a meal, done the food and drink order through the QR code on the table waited nearly 3/4 hour for food to arrive didn't even get our drinks until I approached staff food came and big disappointment rice over done from the microwave I suppose another plate cold food my steak well done not medium rare, and hunters chicken make your own mind up 😠
Simon Brandford . 2024-06-08
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I recently had the pleasure of being served by Suzan at a sizzling pub, and the experience was exceptional. From the moment we arrived, Suzan’s warm and friendly demeanor made us feel right at home. Suzen's service was prompt and efficient, ensuring our drinks were never empty and our food arrived hot and delicious. Her professionalism and genuine care for her customers truly stood out. She managed to create a welcoming atmosphere that made our visit memorable. Overall, Suzan is a fantastic asset to the pub. Her dedication to providing top-notch service and her positive attitude make her a standout in the hospitality industry. I highly recommend seeking out Suzen for an outstanding dining experience.
Vished Bhardwaj . 2024-06-06
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Lovely little pub Laura was so accommodating
It’s just Me #JustMe . 2024-06-01
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Laura was the best bar women , she was very polite and attentive just a ten out of ten server and the food prepared by Dave and Jon tasted immaculate
Lilly R . 2024-06-01
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Great choice of food at a very reasonable price
Malcolm Spence . 2024-05-26
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Great service from Laura and food from dave. My friend was a chef and he was impressed.
mike p . 2024-05-23
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Food was really nice and price was amazing!
Leonard Pickford . 2024-05-22
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Good people and great atmosphere. Welcomed me as a stranger felt like part of the family instantly.
Angus Cameron . 2024-05-18
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The food from John was tasty as per usual and the service from Laura from start till finish was brilliant, so attentive. 10/10 for food and service
Eddy Capraro . 2024-05-17
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Due to some bad experiences around 8 months ago we stopped coming. We thought that we would give it another go and was absolutely blown away by the whole experience!! We met the new Manager Carlos who is so pleasant and friendly and advised us on what to eat. The food was amazing and cooked beautifully so much so, we told the chef of this who was also so friendly! They have introduced special events throughout the week that has never been done before which is nice to see. Overall, really happy that Carlos has made it great again and cannot wait to return!
Daniel Nuth . 2024-05-15
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Nice food and reasonably priced drinks
Mark Cannon . 2024-05-14
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My husband was in wheelchair and saved a table with room for him. Service and food was great.
Jane Cotton . 2024-05-12
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Lauren was fantastic, super patient while we were looking over the menu, explaining the prices and giving us advise on the food. Outstanding customer service. I will be back for sure
Sophie Lauren . 2024-05-11
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Took good care of our family reunion, party of 15. Service was quick, food was really hot and well presented. Thank u, Laura, Lauren, Jess, Dave and Carlos
The Food Soldier . 2024-05-11
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This pub was great for our group of 8! Very kid friendly and perfect for our four little ones. The food was good but most importantly the hospitality was outstanding! The kids got colouring masks and balloons and though they were a bit noisy and messy everyone was extremely kind to us. We had a great time and the pub was perfect for our kids. Prices were great too! Recommended if you need to grab lunch with kids in the area!
Sasha Williams . 2024-05-07
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Our family were staying at chessington and we needed some dinner and this is the only place that had availability. This soon be ame clear why. We waited at the bar for around 5 mins to let them know we had a reservation and to be shown to our table. We were then seated and ordered at the bar. Whilst waiting for our food it became aparrant it was bingo night ad a lady shouted "SHUTUP" "I WONT STARR TILL YOUR ALL QUIET". Very odd. We then waited a little under 90 mins for 2 basic meals and 2 sides. Unfortunately the pizza was a £1 Chicago town pizza. No one came to ask of our food was ok. We left rather quickly as I felt like I was in an episode of shamless
Emma Cosgrove . 2024-05-05
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Amazing customer service from Laura and great atmosphere
Azia Rowe . 2024-05-05
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Lauras attitude…. Is incredible!!!! Amazing service and hardwork!!!
Simon Kemp . 2024-05-05
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Really enjoyed our meal and found the service excellent. Laura was very friendly. Thank you so much!
Charlotte Slocombe . 2024-05-04
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On the 27th of April 2024 in the evening we came to this pub to celebrate my wife’s birthday with a group of friends and family. We ordered cocktails called sex on the beach and the supervisor that day did not know how to do drinks at all and cocktails I think it’s appalling and when you tell them about it and email the pub they respond to you and it’s all complete lies from the pub side what they said and I have pictures to prove it. This is what you call sex on the beach cocktail and not even using cocktail glasses, this is how they make their money people but not using the right glasses
Anthony . 2024-05-01
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Hair in food bugs on plate parts missing from meal
Daniel Burgan . 2024-04-27
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Our visit to the Chessington Oak was very good, the staff are very friendly and welcoming, the food was really nice and the atmosphere is very ambient.
Shaun White . 2024-04-23
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Beautiful experience very nice place I will come back 100 💯 percent friendly people good food and great atmosphere ;;)))
Marco A . 2024-04-23
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Lovely food in a relaxed atmosphere. Laura was a great server !
Lisa Sutton . 2024-04-13
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Lovely friendly atmosphere everytime we come here foods always Lovely, and Carlos,and Laura are the best landlords that have been here made this pub a great pub and events
davinia shepherd . 2024-04-11
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The food was very good and the service we had from Lauren was excellent.
Linda Banks . 2024-04-11
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We had such a great time here our food was amazing we was served by Lauren she was amazing always got a smole on her face will definitely be coming back
Louie W . 2024-04-10
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Amazing time here definitely coming back served by Lauren who was so lovely
Trinity Singleton . 2024-04-10
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Had dinner down the pub at the chessington oak got served by a lovely woman Lauren who delivered with a lovely smile then came back to ask how our dinner was and if everything was ok. Will decently be coming back here soon
Journey54801876951 . 2024-04-09
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Me and my family stopped here for dinner after visiting the theme park and it was perfect and our waitress Lauren was great she made our visit even better thank you
MrsHumble22 . 2024-04-09
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Me and my family stopped here for dinner after visiting the theme park and it was perfect and our waitress Lauren was great she made our visit even better thank you
Courtney Humble . 2024-04-09
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I went there for lunch on Saturday with my friend for her birthday and what can I say? The food was absolutely delicious (compliments to the chef) and we received outstanding service from a member of staff called Lauren! She was very friendly and went out of her way and gave table service for me and my friend! She was incredibly hospitable and was always there if we needed her! 5* overall
Kittyy Kaat . 2024-04-09
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Laura and the team, have turned the place around. This has made me forget my last visit under the previous management. Where i vowed never to return. Since I heard the establishment was under new management I thought I’d give it another try. I’m pleased I did, The food was excellent the staff was so friendly and welcoming. Especially Laura who made sure that all was well & her customer service was second to none. I will be coming back for sure. Food was also very nice.
Paul Howes . 2024-03-27
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Great pub great customer service
Archie Phillips . 2024-03-25
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Really lovely visit with the family, won a prize for our dinner, staff very friendly and food yummy! Good value for money!
Sophia Demetriou . 2024-03-24
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Delicious food and good variety. Atmosphere is great. Staff are friendly especially Laura!
Kathy Hui . 2024-03-22
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It nice to see the new management team take pride in the pub and have started to do some entertainment at weekends this is what the area lacks is entertainment
Roseann white . 2024-03-22
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Great customer service today Kira and Jess also Val just made my evening , nice atmosphere and lovely food. Highly recommended 👌
Verca Santowa . 2024-03-20
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Great welcoming us and service provided by professional and nice Kyra. We will be back soon, delicoius.
Tank Girl . 2024-03-20
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The food at The Chessington Oak is tasty and satisfying, with a good variety to choose from. The lively atmosphere enhances the dining experience. A solid option for a casual meal out.
Fearless62812725766 . 2024-03-19
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Lovely local, enjoy coming here very often, very welcoming atmosphere, the staff are super friendly and very accommodating. Kira has always made it such a nice atmosphere whenever I’ve come here, would recommend to all I know, Chessington oak is the place to be! Excellent food, drinks & service.
Conor Yates . 2024-03-12
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Lovely food, good value and attentive, professional service from Laura. Thank you
Mark Coyne . 2024-03-09
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Sadly food really gone down hill last few months, last weeks meal undercooked , wrong portion size just really unpleasant meal sadly as liked this little find ,
Jolene Hillman . 2024-03-07
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Great NEW MENU and professional service, lovely atmosphere and free parking . Visited second time and I really like this comfortable and friendly pub. Kira and Jess served us and made us feeling special. Very good food recommendations by Kira and great welcoming. Amazing table service by Jess young girl. 10 out of 10 service will beback soon guys !
MonicaCity . 2024-03-06
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Just had some delicious food off the new menu was amazing and tasted so good! We had Gyro chicken wraps with chips. Then made the most of the new deal puddings… chose mini profiteroles with a hot chocolate… these were also amazing as expected! Lovely presentation and the new style chips were perfect! Great new menu can’t wait to try more! Service was prompt with a smile and very welcoming. Lovely atmosphere will definitely be back soon! Recommend to all to come try this lovely friendly pub and it’s amazing food.
Zoë Crowden . 2024-03-06
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Thank you Carlos and Keira were amazing tonight very attentive and polite great service recommend coming here !!!
TRO HEALTH . 2024-03-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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762 Opinions
What a shame. Always go here whenever I'm in Kingston. U r always guaranteed a good coffee. Today was no different but sadly I enjoy reading my paper on Saturday while enjoying my flat white. Apparently this is no longer allowed on weekends because my paper happens to be on a tablet. What utter nonsense. How can me reading my paper be intrusive to other people enjoying their coffee. Don't know if the refit has brought new management policies but a coffee shop that bans people from reading while drinking their coffee is one that has lost sight of its purpose. So goodbye, time to find a coffee shop that hasn't lost its mind.
1086 Opinions
It's one of the very few pubs that dont smell like beer as soon as you enter. Nice ambiance and good garden seating as well
1 Opinions
If you love the steamed-up windows of a traditional chippy on a cold evening, and a paper wrapper brimming with tasty chips, Cod upon Thames is for you. The staff are friendly and chatty, the fish is good, the chips are even better (or should that been even batter?), and it’s only the stark décor and brutalist interior that denies this little local treasure the full star rating. Maybe it's the oil, or the way they cut them, but the chips are plump and flavoursome. Burnished metal walls make it feel like you’re in a shipping container, and the counter is so high it’s only possible to glimpse the staff. But let’s focus on the food. It’s the usual mixture of bangers (some in batter), chicken, burgers and fish ‘n’ chips. Standard fish and chips is under seven quid, pies are £2.40, and you can get chip butties (£1.60), cheesy chips for £3 and standard chips – a good-sized portion – for £1.80. Extras include onion rings, mushy peas and baked beans, and Cod upon Thames also does pineapple fritters and curry sauce. Soft drinks are housed in a large fridge at the far end.
66 Opinions
Three cheese and ham sandwiches no butter/spread all grated cheese fell out. Two salad garnish limp lettuce, one thin slice cucumber half cherry tomatoe. One garnish so full of water one quarter of sandwich soaking wet and soggy inedible, rest of bread stale. Muffin dry and stale inedible Coffees OK Can of diet coke states part of multi pack not to be sold separately,charged £2.10p !!! Total cost for 3 sandwiches, 1 muffin, 1 cookie and 1 cherry bakewell slice, 2 cofees and 1 can diet coke £41.00 daylight robbery for such a disgusting lunch and selling goods illegally