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4.0

Based on 929 opinions finded in 2 websites

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Nº 323 in 640 in Kingston upon Thames

Nº 21 of 50 British in Kingston upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..paycheesecookedfishsaladpuddingladychickenmuststeak

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Had dinner, carlos the gm cooked me a lovely steak egg and chicken. very nice atmosphere and great service by jack taylor and emma!

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andrius a . 2024-10-23

MORE AT TripAdvisor

Lovely meal, very welcoming staff. Able to eat being gluten free, dairy free AND vegetarian! Not just ‘eat’ but it was very tasty. Good prices. Were helpful putting a candle in my daughters’ pudding for her birthday. My free from pudding was gorgeous. Lovely generous helpings in the sundaes. Perfect for after a day in the theme park too before the journey home and skip the traffic.

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Deana Romaine . 2024-10-23

MORE AT Google

I thought it had a very rough atmosphere service was very slow we booked but they did not check mine and my 3 year olds birthday on the computer also the meal we ordered was missing items and my child meal was supposed to come with a pudding never arrived

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Scott Merritt . 2024-10-21

MORE AT Google

Brilliant lunch with the family. Thanks to Jack, Carlos and Dom for the service

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Jack Ewart . 2024-10-20

MORE AT Google

amazing food, great price. carlos and bar staff were very friendly.

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Annelies Hofkes . 2024-10-18

MORE AT Google

Took my young daughter for a meal. Food was perfect and fab service. Atmosphere was building for England Netherlands. It was really friendly and prices sensible.

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Roberto Arciero . 2024-10-18

MORE AT Google

Good variety of meals on the menu. Tasty salad bowl! Carlos & bar staff were friendly. Would definitely go for lunch again!

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Sam Hofkes . 2024-10-18

MORE AT Google

I go to this pub on a regular basis whether it be lunch/dinner with the family or drinks with my friends it’s the best place to be! The food is amazing and the atmosphere is a vibe especially when they have bingo night and karaoke

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Roberto A . 2024-10-15

MORE AT TripAdvisor

Where to start well positives 1 star for friendly staff but there it ends. Went in for a family meal on a Thursday evening cue very drunk locals, copius swearing and tepid food. Now topped off with a Euro car parks parking fine - no obvious signage in car park, no obvious signage in the pub, no advice from bar staff. May be better at lunchtime but evenings for family I'd swerve. Oh and I'd walk unless you want a very expensive bite to eat.

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Justin L . 2024-10-15

MORE AT TripAdvisor

This is a great pub, with a huge selection of drinks and food. Steak was cooked to perfection and fish and chips spot on! Does have a nice chill restaurant side and bar/sports side. Good atmosphere and good service

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stereopresident . 2024-10-09

MORE AT TripAdvisor

Pub looks nice but no chicken ? Didnt stay went elsewhere .

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Caleb Mcmahon . 2024-10-08

MORE AT Google

Nice visit with the family. Great food and really good drinks

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c b . 2024-10-01

MORE AT Google

Great staff and service from jack and the team

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Josh Lawler . 2024-09-28

MORE AT Google

Jack Anna and Susan, best bar peeps in the world 🌎

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Andy Pockneall . 2024-09-28

MORE AT Google

The staff : Emma , Susan’s , Jack & Tash has been so amazing very helpful & caring too, also very supportive! The Atmosphere is brilliant

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Ziioonnn L . 2024-09-28

MORE AT TripAdvisor

Chefs; Giri and Jon were fantastic and the servers Jack, Emma and Tash couldn’t do enough for us. Great experience and excellent food.

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Danielle English . 2024-09-21

MORE AT Google

All was good until we ordered the food. Not only did we have to wait over an hour because they forgot our order, the food that arrived was disgusting. A good place for a pint, but do yourself a favour and do not eat there.

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Slawomir Workun . 2024-09-16

MORE AT Google

Just had the best steak I've had at any pub! Cooked to perfection 👌 on a busy night. Everyone's plates were clean

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Megan Clinton . 2024-09-09

MORE AT Google

Went for dinner before bingo where Karen is so good at putting this together every other Thursday and there was a birthday in which the bar staff made such an effort to make it more special. Food is really good. Lauren is so so good at her job and really makes a karaoke night more fun as she is so good at getting involved with not only loving her job but to give all customers her time and laughs with them all.

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Emma Clements . 2024-09-04

MORE AT Google

Love it here :D the vibe of people mixing with eachother aswell is so lovely . Food is absolutely delicious too

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Natasha . 2024-09-04

MORE AT Google

Staff always nice and work as well as they can under pressure. We come here for the football games, and on nice days as the seating area outside is nice and open. Was served by Jack several times, and was pleasantly surprised at his knowledge of every regular customer’s orders and attention to detail. Would highly recommend!

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It’s Complicated . 2024-08-30

MORE AT Google

Would absolutely give it a no star. The main point of this place is to have drink and food. After an hour wait which it wasn’t busy either and only being served the kids meals, 10 minutes later questioned where the adult meals are, they had been forgotten. Gave up and had a refund on the adult meals.

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Samantha.W . 2024-08-28

MORE AT Google

A great karaoke night Saturday night nice people cocktails not bad price either

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Amanda Cullen . 2024-08-12

MORE AT Google

Im a regular & im always more happy when i visit when im served by young Val he is a great character behind the bar making drinks & on hand to help his colleagues... many times has handled difficult situations impressively acting way above his pay grade. The food top class for the price & the loyalty scheme is a great thing to be using! Happy days all round

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Dennis Cox . 2024-08-08

MORE AT Google

Attended the Chessington Oak for a 60th birthday party also had great entertainment with the ub40 night on Saturday 3rd August 2024 - the staff were professional and pub was kept up to clean standards, the birthday girl had a fab night also. The buffet food was very good selection - Will be returning for day to day food and drinks on a normal day/evening😊

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ARW . 2024-08-06

MORE AT TripAdvisor

We celebrated a birthday there, and I must say, the service was truly exceptional. Despite the bustling atmosphere and the fact that one staff member (Val) was managing the floor alongside two new starters, he went above and beyond to ensure we had a wonderful experience. He frequently checked in on us, making sure we were enjoying ourselves and asking if we needed anything. The cocktails he crafted were nothing short of amazing, and his friendly banter kept us laughing throughout the evening. We left with smiles on our faces, grateful for such a memorable night.

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Jade P . 2024-08-06

MORE AT TripAdvisor

I came in yesterday for a meal with 2 friends. Was told a wait time of 45 mins for food.. bit long but was happy to wait. I’d asked for 3 drinks & the bartender had to get the supervisor from delivering food to make the drinks. He whipped up 3 killer cocktails & appreciated our patience explaining as the bar staff are new… Food came out a bit later than 45 mins but we were offered a free side or drink for waiting.. instead we asked for a takeaway box as we had places to be after… good food, nice drinks but you could see this was service was a 1 man show & could do with an extra pair of hands. Nice vibe in the bar area / pool table where we sat.. will be back again.

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Zuzanna Ustrobinska . 2024-08-06

MORE AT Google

I just flew back to the uk yesterday, popped in with my son for a bite to eat and a drink or two. There was one bar staff member young guy in his early 20s who actually knew what he was doing. I saw he had to be dragged back from serving tables because the other two bar staff members were swimming in orders and we wasn’t getting served I think he was a supervisor as he was all over the bar and flirt handling orders taking food to tables making sure everyone was served and got their food. My question is to management and owners why would you only have 1 person who actually knows what their doing in front of house? I presume a lack of care by the owners but service was good my son ordered a burger came out well.

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Steven Belhern . 2024-08-06

MORE AT Google

Great if you want to take turns watching each other eat or pick 4 different meals because there wasn't much in stock. Followed by 2hr wait for food, the couple behind us were waiting 45mins for ice cream! On the upside, I learnt a few new swear words from the guy stomping around delivering food. The bar maid was nice and polite, and the other staff were friendly enough just a shame the other fella had the customer service skills of spitting cobra. Better off at beefeater

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Carl Everson . 2024-08-05

MORE AT Google

Food was absolutely fine but having a server swearing, in front of my kids ain't on. Young lad, early 20's. Wasn't our fault they were low on staff but to be swearing when delivering drinks to the table and at the bar is disgusting. We spent a lot of money, with 10 people dining and was shocked at the service. As we are staying around here for two days we came back the next day because the food was good, hoping it was just an off day, the same server was in a better mood, still not great but certainly better but the wait on food was over 1 1/2hrs!

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Michael Hargreaves . 2024-08-05

MORE AT Google

We had dinner here last weekend as a large group (9 adults, 5 kids and a baby) after a day at Chessington World of Adventures. I appreciate that they were able to accommodate us on a Saturday night as nowhere else near the theme park was able to. The service was excellent - our server Jack was rushed off his feet attending to us and the chef Carlos did a good job keeping up with so many different dishes. Food was decent, standard family pub fare and hit the spot after a long day. I think everyone was happy.

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David Allan . 2024-08-02

MORE AT Google

Very fast and nice the food was good lots to pick from and very filling

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Finley Chadwick . 2024-07-28

MORE AT Google

Abit busy on arrival and lots of regulars at the bar abit intimidating to start on first entry but overall happy environment and once it was quieter it was much better . Food amazing. Big up Jack Jon and Carlos. Yessss!!

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maria . 2024-07-27

MORE AT Google

Food was great I had the salmon it was lovely. Quick service and nicely presented

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Maureen Cunnett . 2024-07-27

MORE AT Google

Food excellent and the service brilliant. Will definitely eat here again..

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Gary Cunnett . 2024-07-27

MORE AT Google

Good value tasty well presented food, good options and good portions.

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Yvette Evans . 2024-07-26

MORE AT Google

Very nice lunch. My dog was made to feel welcome too and given a bowl of water. Quick service and very nice food, served hot. Laura was really friendly and helpful too.

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Tracy Lancaster . 2024-07-23

MORE AT Google

Came here for lunch in the sun. Beer garden is wonderful. Laura served us she was so polite and friendly. Would highly recommend for a nice affordable meal and drinks

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rebekah secrett . 2024-07-19

MORE AT Google

Had a lovely meal with my co worker before our shift, Laura was more than accommodating ! Running around doing the most for us both, such good vibes, amazing food, lovely pub and good prices !!!

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Charlie Robey . 2024-07-19

MORE AT Google

Very good service very friendly staff especially laura she very helpful and Friendly. Food was delicious very good value definitely will come again

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Pauline Atkins . 2024-07-18

MORE AT Google

First time visit for this lovely pub Went with wife and her sister and brother Order two fish and chips, one scampi and chips and I had medium rare steak We all could not fault the well presented dishes and they all very much enjoyed For dessert we had chocolate fudge cake and ice cream and also my brother-in-law and sister-in-law had the chocolate sundae They were all fabulous and could not be faulted Will definitely return to this well run establishment

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Pavlos00 . 2024-07-14

MORE AT TripAdvisor

Large local pub.Ample parking and alot of seating.Very good menu with alot of choice.Meals very well priced with 241 offers on certain days.Staff very friendly.

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Anthony Summers . 2024-07-14

MORE AT Google

The staff were very helpful and nice. Also the food was also top notch

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Jimmy Race . 2024-07-09

MORE AT Google

Good food, a bit of a wait but the staff more than made up for it. Thank you Val and Jas for being so kind. Amazing service

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Jaime Thurston . 2024-07-07

MORE AT Google

Amazing service. Stacy is amazing helped us throughout our whole visit. Even cooked our food which was delicious. Couldn’t have asked for a better meal experience. Val was amazing he gave great service

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Jade Phillips . 2024-07-05

MORE AT Google

The food was okay...Jack at the bar was very accommodating.

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Cp Singh . 2024-07-03

MORE AT Google

Went for drinks on Saturday night. They had karaoke on. Was a right laugh for me and my friends, everyone got stuck in. Very nice pub and staff.

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Jess B . 2024-07-01

MORE AT TripAdvisor

Lauren was amazing and the food was amazing. Will be coming back

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Lauren Gould . 2024-07-01

MORE AT Google

I came in on the 27th of June with some friends and family. The service was quick and a lovely supervisor Jess served us she was very polite and make sure everything went smoothly. The food wasn’t amazing but Jess make sure we where taken care of

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Alfie G . 2024-07-01

MORE AT TripAdvisor

My local pub, best management and staff in the area. Highly recommend

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Robert Maynard . 2024-06-25

MORE AT Google

Lovely evening at the oak with my grandad whose a local (Dave) and the family, yummy food, will definitely come back for dinner again.

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Ophelia Dulam (Phee) . 2024-06-24

MORE AT Google

Excellent experience from start to finish. Got served by Laura. She was really helpful and polite. Service with a smile. Food was delicious, hot and tasty and such a good price! Thank you to the Chef Dave. Will definately be coming again and will recommend to family and friends.

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Denise Bush . 2024-06-24

MORE AT Google

The burger... oh my God... an hour wait in a deserted pub for a burnt bun charred and disgusting. Yet the chips stone cold. No check back. No one could care less. A table of 9 people adds 1 to 1.5 hour delay to a simple chicken burger. Told the guy it was burnt and hideous - but he laughed and walked off saying "yeah I'll let the chef know"!! Place is empty as can see in photos, imagine the delay if 2 or 3 tables turned up! No one checked if food was good, but even if complain are dismissive. Recommendation: Save your money, do not visit. Not worth it.

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Chris . 2024-06-24

MORE AT Google

We came in here for food and it was really nice. The food was hot when coming out. The wait wasn’t too long at all. All of the staff are very polite.

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Deven-Rae Hickman . 2024-06-24

MORE AT Google

Myself and my mother came to the Chessington Oak for celebratory meal and drink. The atmosphere was amazing atmosphere that was inviting and friendly

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Fruity don Sonny . 2024-06-21

MORE AT Google

It’s my local! Wouldn’t have it any other way!

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Richard Field . 2024-06-18

MORE AT Google

Really nice pub not far from Chessington Park with reasonably priced food and very quick service. Jack the server made us feel so welcome and Dale the chef prepared the food within 10 mins. Would recommend coming here if your staying in the area

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Emilie Musson . 2024-06-18

MORE AT Google

Wow, the Oak have improved so much over the last couple of months. Food have really improved and we love the entertainment nights with the DJ, bingo nights and darts. James you have really turned the place around. Top customer service from Stacy the assistant manager who is always full of smiles and top banter. Roll on the next Dj night.

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alan fairbrass . 2024-06-16

MORE AT Google

This is clearly a local pub serving food in a rather tired grey building with similarly tired decor. But see beyond that, and it is friendly and clean...and has really good food from a wide menu that will please all tastes. Plus the prices are very reasonable. Service was pleasant, but meal was slow to arrive. Perhaps it was the time of day midweek. There is a small car park for patrons. I will be going back.

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Jill Cheater . 2024-06-14

MORE AT Google

Took the family for a meal, done the food and drink order through the QR code on the table waited nearly 3/4 hour for food to arrive didn't even get our drinks until I approached staff food came and big disappointment rice over done from the microwave I suppose another plate cold food my steak well done not medium rare, and hunters chicken make your own mind up 😠

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Simon Brandford . 2024-06-08

MORE AT Google

I recently had the pleasure of being served by Suzan at a sizzling pub, and the experience was exceptional. From the moment we arrived, Suzan’s warm and friendly demeanor made us feel right at home. Suzen's service was prompt and efficient, ensuring our drinks were never empty and our food arrived hot and delicious. Her professionalism and genuine care for her customers truly stood out. She managed to create a welcoming atmosphere that made our visit memorable. Overall, Suzan is a fantastic asset to the pub. Her dedication to providing top-notch service and her positive attitude make her a standout in the hospitality industry. I highly recommend seeking out Suzen for an outstanding dining experience.

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Vished Bhardwaj . 2024-06-06

MORE AT Google

Lovely little pub Laura was so accommodating

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It’s just Me #JustMe . 2024-06-01

MORE AT Google

Laura was the best bar women , she was very polite and attentive just a ten out of ten server and the food prepared by Dave and Jon tasted immaculate

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Lilly R . 2024-06-01

MORE AT Google

Great choice of food at a very reasonable price

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Malcolm Spence . 2024-05-26

MORE AT Google

Great service from Laura and food from dave. My friend was a chef and he was impressed.

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mike p . 2024-05-23

MORE AT Google

Food was really nice and price was amazing!

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Leonard Pickford . 2024-05-22

MORE AT Google

Good people and great atmosphere. Welcomed me as a stranger felt like part of the family instantly.

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Angus Cameron . 2024-05-18

MORE AT Google

The food from John was tasty as per usual and the service from Laura from start till finish was brilliant, so attentive. 10/10 for food and service

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Eddy Capraro . 2024-05-17

MORE AT Google

Due to some bad experiences around 8 months ago we stopped coming. We thought that we would give it another go and was absolutely blown away by the whole experience!! We met the new Manager Carlos who is so pleasant and friendly and advised us on what to eat. The food was amazing and cooked beautifully so much so, we told the chef of this who was also so friendly! They have introduced special events throughout the week that has never been done before which is nice to see. Overall, really happy that Carlos has made it great again and cannot wait to return!

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Daniel Nuth . 2024-05-15

MORE AT Google

Nice food and reasonably priced drinks

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Mark Cannon . 2024-05-14

MORE AT Google

My husband was in wheelchair and saved a table with room for him. Service and food was great.

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Jane Cotton . 2024-05-12

MORE AT Google

Took good care of our family reunion, party of 15. Service was quick, food was really hot and well presented. Thank u, Laura, Lauren, Jess, Dave and Carlos

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The Food Soldier . 2024-05-11

MORE AT Google

Lauren was fantastic, super patient while we were looking over the menu, explaining the prices and giving us advise on the food. Outstanding customer service. I will be back for sure

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Sophie Lauren . 2024-05-11

MORE AT Google

This pub was great for our group of 8! Very kid friendly and perfect for our four little ones. The food was good but most importantly the hospitality was outstanding! The kids got colouring masks and balloons and though they were a bit noisy and messy everyone was extremely kind to us. We had a great time and the pub was perfect for our kids. Prices were great too! Recommended if you need to grab lunch with kids in the area!

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Sasha Williams . 2024-05-07

MORE AT Google

Our family were staying at chessington and we needed some dinner and this is the only place that had availability. This soon be ame clear why. We waited at the bar for around 5 mins to let them know we had a reservation and to be shown to our table. We were then seated and ordered at the bar. Whilst waiting for our food it became aparrant it was bingo night ad a lady shouted "SHUTUP" "I WONT STARR TILL YOUR ALL QUIET". Very odd. We then waited a little under 90 mins for 2 basic meals and 2 sides. Unfortunately the pizza was a £1 Chicago town pizza. No one came to ask of our food was ok. We left rather quickly as I felt like I was in an episode of shamless

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Emma Cosgrove . 2024-05-05

MORE AT Google

Lauras attitude…. Is incredible!!!! Amazing service and hardwork!!!

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Simon Kemp . 2024-05-05

MORE AT Google

Amazing customer service from Laura and great atmosphere

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Azia Rowe . 2024-05-05

MORE AT Google

Really enjoyed our meal and found the service excellent. Laura was very friendly. Thank you so much!

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Charlotte Slocombe . 2024-05-04

MORE AT Google

On the 27th of April 2024 in the evening we came to this pub to celebrate my wife’s birthday with a group of friends and family. We ordered cocktails called sex on the beach and the supervisor that day did not know how to do drinks at all and cocktails I think it’s appalling and when you tell them about it and email the pub they respond to you and it’s all complete lies from the pub side what they said and I have pictures to prove it. This is what you call sex on the beach cocktail and not even using cocktail glasses, this is how they make their money people but not using the right glasses

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Anthony . 2024-05-01

MORE AT TripAdvisor

Hair in food bugs on plate parts missing from meal

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Daniel Burgan . 2024-04-27

MORE AT Google

Beautiful experience very nice place I will come back 100 💯 percent friendly people good food and great atmosphere ;;)))

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Marco A . 2024-04-23

MORE AT TripAdvisor

Our visit to the Chessington Oak was very good, the staff are very friendly and welcoming, the food was really nice and the atmosphere is very ambient.

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Shaun White . 2024-04-23

MORE AT Google

Lovely food in a relaxed atmosphere. Laura was a great server !

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Lisa Sutton . 2024-04-13

MORE AT Google

Lovely friendly atmosphere everytime we come here foods always Lovely, and Carlos,and Laura are the best landlords that have been here made this pub a great pub and events

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davinia shepherd . 2024-04-11

MORE AT Google

The food was very good and the service we had from Lauren was excellent.

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Linda Banks . 2024-04-11

MORE AT Google

We had such a great time here our food was amazing we was served by Lauren she was amazing always got a smole on her face will definitely be coming back

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Louie W . 2024-04-10

MORE AT TripAdvisor

Amazing time here definitely coming back served by Lauren who was so lovely

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Trinity Singleton . 2024-04-10

MORE AT Google

Me and my family stopped here for dinner after visiting the theme park and it was perfect and our waitress Lauren was great she made our visit even better thank you

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Courtney Humble . 2024-04-09

MORE AT Google

Had dinner down the pub at the chessington oak got served by a lovely woman Lauren who delivered with a lovely smile then came back to ask how our dinner was and if everything was ok. Will decently be coming back here soon

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Journey54801876951 . 2024-04-09

MORE AT TripAdvisor

Me and my family stopped here for dinner after visiting the theme park and it was perfect and our waitress Lauren was great she made our visit even better thank you

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MrsHumble22 . 2024-04-09

MORE AT TripAdvisor

I went there for lunch on Saturday with my friend for her birthday and what can I say? The food was absolutely delicious (compliments to the chef) and we received outstanding service from a member of staff called Lauren! She was very friendly and went out of her way and gave table service for me and my friend! She was incredibly hospitable and was always there if we needed her! 5* overall

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Kittyy Kaat . 2024-04-09

MORE AT Google

Laura and the team, have turned the place around. This has made me forget my last visit under the previous management. Where i vowed never to return. Since I heard the establishment was under new management I thought I’d give it another try. I’m pleased I did, The food was excellent the staff was so friendly and welcoming. Especially Laura who made sure that all was well & her customer service was second to none. I will be coming back for sure. Food was also very nice.

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Paul Howes . 2024-03-27

MORE AT Google

Great pub great customer service

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Archie Phillips . 2024-03-25

MORE AT Google

Really lovely visit with the family, won a prize for our dinner, staff very friendly and food yummy! Good value for money!

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Sophia Demetriou . 2024-03-24

MORE AT Google

It nice to see the new management team take pride in the pub and have started to do some entertainment at weekends this is what the area lacks is entertainment

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Roseann white . 2024-03-22

MORE AT Google

Delicious food and good variety. Atmosphere is great. Staff are friendly especially Laura!

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Kathy Hui . 2024-03-22

MORE AT Google

Great welcoming us and service provided by professional and nice Kyra. We will be back soon, delicoius.

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Tank Girl . 2024-03-20

MORE AT Google

Great customer service today Kira and Jess also Val just made my evening , nice atmosphere and lovely food. Highly recommended 👌

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Verca Santowa . 2024-03-20

MORE AT Google

The food at The Chessington Oak is tasty and satisfying, with a good variety to choose from. The lively atmosphere enhances the dining experience. A solid option for a casual meal out.

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Fearless62812725766 . 2024-03-19

MORE AT TripAdvisor

Lovely local, enjoy coming here very often, very welcoming atmosphere, the staff are super friendly and very accommodating. Kira has always made it such a nice atmosphere whenever I’ve come here, would recommend to all I know, Chessington oak is the place to be! Excellent food, drinks & service.

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Conor Yates . 2024-03-12

MORE AT Google

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