The Nor Loch Bar in Edinburgh, City of

Tipico pub donde tomar algo y consumir comida rapida con una pinta. La parte buena es que esta en la propia estacion de Waverly, muy centrico y perfecto para ganar fuerzas y seguir recorriendo la ciudad. No creo que tenga musica en directo ninguna noche.

Had time on my hands waiting for my connecting train after returning from London. Decided to spend my time in here. Three people serving but because they were more interested in chatting to each other service was sooo slow. Several people waiting eventually walked out. Charged £4.80 for a pint of lager. I thought I was back in London.

Pub has had a makeover. Looks good. However, at over £6 for a gin and tonic I didn't expect to be financing it personally!! Gents still stinks too!!

Like hundreds of others (well it seemed like hundreds) I popped in for a pint while waiting for my train. When I arrived there were 4 people waiting to be served. One person serving and another receiving instructions on how to use the till. Two staff came out of the kitchen and wandered around collecting glasses even though there weren't many to collect

Great wee spot for a drink with Waverley Station. Staff were friendly and up for a chat. Nice place to people watch while having a cold one before your train. Definitely visiting again!

Queríamos comer y beber mientras espera el tren. El servicio era muy lento, casi nos perdemos! Pero lo peor era una hamburguesa totalmente incomible: un pedazo cuadrado de goma sin sabor. El pescado y las patatas fritas era normal. Está muy bien situado y bastante encantador. Si se espabilen en términos de servicio y calidad de los alimentos, podrían tener una gran lugar!

Chain pub, cramped, dark, overpriced, dirty, rude staff, in middle of busy train station, food is crap.......you get the point.....avoid!

El 'Lago ni está justo en el corazón de la estación de Waverley, así que una cosa buena es su ubicación - si quieres una bebida o comida mientras espera el tren está justo allí. Hay un par de mesas afuera, pero estos están en una gran sala de espera, con vistas a estar y los numerosos viajeros pasando por ir a M&S;, que está al lado. Es generalmente muy concurridos y en la última ocasión que tuve que esperar un largo tiempo para servicio y había muchas mesas sin recoger (aunque aprecio esto es de esperar en una concurrida tarde de fin de semana en agosto!) Si te gusta el ambiente de un bar de la estación, y luego ir por ella. De lo contrario hay mucho más lugares interesantes en la ciudad.

Was in fir breakfast just now disgusting do not go in staff training needed toilets first thing in morning disgrace ordered breakfast cold cheap ingredients sent it bac mot any better manager rude work in this industry quite considering getting environmental health for Edinburgh in phoned fir head office number but not given if I wss tourist coming to Scotland I would not come back serious problem in this place

Pasó por aquí antes de un largo viaje en tren - la peor atención al cliente experimentado en Edimburgo. El hombre tiró mi café bar casi en mí, y naranja fresca juce era la habitación tempetature. Pedí hielo y el miembro de personal una propina de hielo en el punto donde el vidrio se desbordó y perdía agua todo el camino hasta nuestra mesa. Copas sucias y leche espumosos cálido dado por una taza de té? El personal no podía preocuparse menos. No volveremos.

Nice little pub on Waverley station. Fair range of beers and the food menu looked good. I didn't try the burger but it looked good. I love the feel of station bars and this is a good one.

Probably the place is good for a drink while waiting for the train, but if you want food avoid! Between half the menu unavailable, the waiter not knowing the dish on the menu, the poor quality of the food and the expensive price (13£ for a ploughman's with warm prepacked cheddar...), this calls for boycott... On top toilets are filthy despite the sheet being signed for checks. The owners are clearly relying on the location of the pub (in the station) to rip off customers.

Stopped off in Nor Loch for a quick drink and some lunch before I caught my train. The bar and tables were clean and service was quick and friendly. Food arrived after a short wait and staff couldn't have been more helpful when I asked for some extra sauce to go with my chips.Would recommend to friends and family who are passing through Edinburgh Waverly and have time to kill.

Decent bar with a range of beers. Only place to have a drink in the train station unless you want to be a 10 minute walk away. There is an M&S for sarnies for the train journey home and an WHSmiths for a paper.It okay as train station bars go. It is a bit pricy but that the cost of being close to the tracks!

I was here whilst waiting for my train to Lockerbie the beer was served cold with helpful staff the beer was a bit expensive but you get this with station bars but other then that ok

este bar está dentro del Princess Mall y de la Estación Central de Weverley,el trato del personal excelente,además de buena comida de calidad.

Avoid this place unless you're absolutely desperate. Bar staff uninterested in whom they are serving and do not respect order of waiting. Better off buying something from M&S next door

Met here on Friday for a drink only and it was fine. However when returning on Saturday we ordered food and that's when the fun started. After a rediculous wait half of the order was brought out the barman was asking who the mash was for?? No-one had ordered mash. It was actually risotto - dry, stodgy, grey and stone cold so it was sent back. The staff advised that it comes like that and they get loads of complaints about it so I suggest they take it off their menu. The hunters chicken at £8.95 should have been called hunt for the chicken, it was child size, dry, rubbery and had obviously been nuked in the microwave. The ultimate burger was better but nothing special. We needed to chase up the rest of the order as we had a train to catch and we'd been told that we had plenty of time when the order was taken. The barmaid disappeared into the kitchen to find out what was happening, after standing at the bar for a while we returned to our table but when she finally came out of the kitchen she stood chatting to the other bar staff and made no effort to let us know what was going on. Finally the food appeared, another burger and another hunt for the chicken, plus two pizzas. Now the pizzas were more like wraps, caked in thick tomato purée and dubious chicken and chorizo, the pepperoni was missing - they had none. Do yourself a big favour and go any where but the Nor'Loch.

We went for breakfast, we had to wait nearly half an hour for a small cooked breakfast, the order was wrong and by the time we got our breakfast our coffees were stone cold.

we were surprised when we asked the bar staff if the godson could come in and wait for our train time but mainly all bars say you need food to use bar but this one was great the bairn loved it staff were great with him

Title says it all. Ordered a burger and chips to find a dead fly squashed into the chips. Money refunded but decided against ordering anything else. Colleague ordered a pizza that didn't look too appealing either. Okay prices and okay for a quick drink before the train.

Bar man just wasn't interested. First time in Scotland, just arrived from Spain. What an example to set to people. Shocking.

Sadly this is the standard that we tend to get at some railway stations - dirty, products lacking, service staff unaware of products and not at all customer focussed. Tables not cleared/wiped over between customers. In other words find a pub outside the station rather than go in there!

This place is awful.Went in for some food prior to getting trains home on Sunday. We were first of all told the kitchen was shut - it was 12:30pm. We were then told the kitchen was open, but it was an hour wait....for a jacket potato.When the food arrived it was actually ridiculous. Lame jacket potato with the most pathetic salad....one lettuce leaf with a cherry tomato chopped within an inch of its life. The portion of chips were also a joke and the drink prices were unbelievable. Once we had finished, the plates were left in-front of us for 30 minutes.In short, go to Burger King next door and avoid this place!

I went in here last night for a drink with a friend. Waited to be served and was very rudely barged in front of by a man.When I pointed out that I was next to be served he just pulled a face at me. The barmaid proceeded to serve him and then said she hadn't noticed me! So I was served by a man with minimal English. I ordered a fresh orange and lemonade and a gin and tonic - hardly rocket science. What I got was one gin with no tonic and two more separate glasses - one of orange and one of lemonade. The barman couldn't understand that this wasn't what was ordered. He charged me £8.50..... We paid and left, never to return. What a dreadful impression this place must give to visitors to our capital city!

My and my boyfriend went into this pub ONE HOUR before our train we ordered a standard fry up and a sausage roll with a slice of toast. this was ordered at Half past 10. The pub was filling up with men drinking and before we knew it it was 11o'clock and we still had no food. I struggled to get up to the bar but when i did I simply asked the barman when our food would be ready and if it wasn't started I would like my money back as I hadn't thought it would be this long and we had a train to catch. He went to the kitchen and said the food was started and it would be 5 minutes. We wanted until 11:15 and we had to leave. I couldn't get to the bar because it was so busy. So I couldn't get my money back or complain to the man. Instead they will have walked out to an empty table and a plate full of food. Highly disappointed. You would think a pub in a train station would train its staff to be quick. NEVER AGAIN !!!!!!

Edinburgh has some fantastic pubs, but this isn't one of them. Even by the low standards of station bars this is pretty poor. Extremely rude 'service', poor selection and overpriced drinks. Get yourself out of the station and try somewhere better, which means almost anywhere else.

Домашняя обстановка в баре очень привлекает. Интерьер и обслуживание все сделано просто, но со вкусом. Готовят с душой.

In attesa di prendere il treno ho cenato in questo pub alquanto affollato. Ho comunque trovato subito posto visto il via vai di turisti/pendolari. Il locale è tipicamente scozzese e presenta una buona scelta di birre. Ho mangiato un hamburger veramente ottimo servito con patatine, anello do cipolla e salsa barbecue, ottimo. Se siete di passaggio è una tappa obbligatoria.

Toilets out of order but no sign so you had the barman shouting it across the pub every few minutes. Garlic bread that was like a dry piece of card dipped in oil and generally disgusting!

Big song and dance with toilet access....when you do access you wish you hadn'tLocation nice....drinks standard.....just don't use the other facilities.

and a drink! The bathrooms are clean, the staff are great and the prices are right! Totally recommend it!

My boyfriend and I went in to grab something to eat from this pub inside of the Rail Station in Edinburgh, and were we ever disappointed. He had the sausage and tatties, which he described the tatties as tasting like wet sand. I had the lasagne and it was like a frozen dinner lasagne. The noodles were soggy and it was burnt all around the edges. We wished we went to the Burger King beside the pub instead.

Ridiculously expensive drinks (over £11 for a glass of wine & a vodka & coke) and extremely inattentive staff who obviously would rather have been somewhere else.A terrible example of hospitality to set for visitors to Scotland.

Comfortable station pub with standard fare to be expected - not the cheapest but a good spot for people watching and whiling away a little bit of time

Last two times I went I was told there was no food as no chef. Found out this was not the case. Asked someone else who said there was food and took order, a beef burger. Then saw a member of staff go to Burger King for a burger for themselves. Didn't inspire confidence in their food when staff don't eat there. Won't be back.

I wasn't expecting a lot since this is a place in the train station, but I have mixed feelings. My mom and I both ordered the chicken Caeser salads - the chicken was very good (perfectly cooked, very juicy) and the croutons were great, but the lettuce had brown edges. My son had a burger and chips - the bun was over-toasted but the meat was good, and the chips were fantastic. We were there at 11:30 for lunch - and we all tried to order the flatbread pizza but were unable to because they were completely out of cheese. That's right - COMPLETELY OUT OF CHEESE. I don't even know how that happens. Over priced as well. Regardless, we enjoyed the food.

We changed trains here on our way home from holiday and decided to go and have some lunch. We were able to get a table ok, and then ordered at the bar. 20 minutes later I went back and asked if our food would be much longer and was told it would just be a few minutes. Twenty minutes later after a further couple of trips to the bar we finally had our food but no cutlery or condiments. When I went and asked for them the lad I spoke to snapped that I would have to wait a few minutes as he was BUSY!!!!!!Shortly after that I saw another couple order a meal and it was on the table within 5 minutes so we have come to the conclusion that the chef was not on duty when they took our order. Pity about all the upset as the food was actually good but we had to rush it down and run for our train.

This pub is in the Edinburgh Waverley train station.Nice looking but totally overpriced. £2.90 a can of red bull.Ripoff. £4.20 a bottle of Desperado. Give it a miss.

My family went into the pub yesterday evening (Sunday 30th June). At 17.26 I order four meal: two chilli's, a chicken Cesar salad and an all day breakfast. My son was catching a train at 18.30. At 18.00 I informed the staff I wanted his food and why. At 18.15 I asked for my money back and he left without eating to catch his train. The other meals arrived at 18.30- over an hour after ordering. The Cesar salad was swimming in dressing.The music was very loud, so we found it difficult to talk and the ladies toilet was locked! We had to use the disabled. Don't waste your money on food in this pub. Finally, the draft cider was also off!

Had a pint waiting for the train back to Fife Saturday evening.The music was very loud, Male toilets not working and staff very unprofessional.Could not be bothered to clean up.The disabled toilet was used instead of the male toilet and I wouldn't even put cows in there. Hopefully someone else will take over this pub and makes something decent out of it.

Very pricey for a pub, but it's in the station. So to be expected. Heineken is nice and very cold. Staff are friendly & polite

Handy while waiting fir a train. Bar is clean and tidy, but £4.55 for a bottle of Newcastle Brown (they had no real ale on when I was there) means that it is way overpriced. If you have 30 mins or so to wait, you'd be much better off trying one of the many decent local pubs.

I and my three friends paid a visit to Scotland in August 2013. In the last day´s morning we decided to have some breakfast before taking a bus to the airport. Unfortunately we chose this bar. As it was my first visit in Scotland, I decided to have a traditional Scottish breakfast, some orange juice and a coffee. So, I gave my order (to the manageress, I guess) an my friend gave theirs. We paid our orders and went outside the bar to its terrace, because it was quite full inside. It took quite a long time, but we didn´t get our orders. We asked a waitress serving a table nearby after our orders, and she said she´ll find out the situation. Shortly after that the manageress showed up asking what were our orders! So we explained her again what we were having... It took some time and little by little tht waitresses began to bring food to the table, except my Big Scottish Breakfast! So after a while (my friends had almost eaten theis meals), I went inside and asked (quite politely) the manageress after my breakfast. She went to the kitchen, came back and said: "I think we gave your order to someone else, do you want your money back?" I said no, I don´t want my money back, I´m hungry, I want my breakfast! The manageress went to the kitchen, I decided to stay nearby to ensure that I get my meal. My friend came by and asked the waitress, if it was possible to have some discount because I had to wait so long time (at least 45 minutes). She said she can´t decide that, she has to ask the manageress about it. Shortly after that the manageress rushed like thunderstorm from the kitchen, goes straight to the cash register, throws my money to the desk and says: "Take your money, you are getting no breakfast!" I tried to ask, why she was acting like that, but she would´t listen. So we took a bus to the airport, an I had my breakfast there. It wasn´t a scottish breakfast, but I got my belly full. All along, we had a great visit in Scotland (Edinburgh, Glasgow, Islay and it´s distilleries), people were friendy, but this one person almost destroyed it all. Fortunately, that did not happen, of course :) But there´s one place I´ll avoid when I next time visit Edinburgh.

If you have PLENTY time to spare you may be able to get a drink here before the train but don't count on being served unless you're happy to wait for a considerable length of time. We were standing at the bar for around 10 mins (pub wasn't particularly busy) there were 4 staff of which 2 were 'serving' at the bar. A 'gentleman' walks straight up to the bar shouts his drink order and is served straight away even though the bar staff had clearly seen us politely waiting to be served, when I pointed this out the response was 'you're all adults you can decide between you who gets served first', you have to shout your order at the top of your voice to be served even if you've clearly been seen standing by the staff. It's not a nightclub & it wasn't busy so there was no excuse, just a horrible rude little barman.

Have always used this bar as a stop off before getting train home to Fife. Went last night with my friends as had 4ins to kill before train home. Approached bar and was told by member of staff that my friend was not getting anymore alcohol as she had had enough!!!!! We were 3 women in our 40s, not one of us was "drunk, falling about, staggering or wreck less" yet she was deemed to have had ENOUGH!!! Needless to say we left and on our way out, passed 3 middles ages couples going into the bar and I informed them of what had just happened to my friends and I........and YES he did the same thing to the 4 couples!!!! Needless to say I will not use this bar again, and if they keep refusing to serve people (that was 11 of us in total, in the space of 5 mins), then I don't foresee it lasting much longer!!!!

This place is nothing special but if you have an hour to kill before your train then what better place to spend it than in the pub!

I have to give credit to the one Australian guy who serves at the bar as he was polite and genuine. However the rest of the staff were terrible and disgusting in the way they were treating everyone, not just me. The main problem that shows the standard of the workers is that I ordered a plain burger, emphasising the fact I wanted it plain - with nothing on it at all. Not hard to get your head around but I'm used to places making genuine mistakes. But it came as a standard burger with all the fillings. I politely took it to the counter and said 'sorry, could I have this plain please', it was the Australian guy at this point and he apologised and said she must not have listened. (Even though she came through and asked me to my face about what plain meant). But this isn't a problem, mistakes happen. The next one comes out with mayonnaise on it, at this point I felt bad and didn't want to take it back and cause a fuss, but I couldn't eat it so I said 'I'm sorry but can you just replace the bun, I asked for plain'. It was the older guy at this point and he was rude and snatched the burger away with a huff and a puff. I stood waiting thinking it would be a simple swap but on the way out of the kitchen I heard the girl in the kitchen saying 'how many fu##ing times is this guy gonna have a problem' and the older guy who took the burger came through the door shaking his head at her and giving a rude hand gesture aimed at me. Not realising I was standing there. He seen me and said 'oh I'll bring it to your table'. I finally got my burger the way I had asked clearly for in the beginning... Problem solved you may think. Oh no, they decided they would sit behind the bar and slag me off, saying 'ha we should have changed the roll for toilet roll' 'did you give him it off the ground' and plenty more. All this whilst sitting staring at me.I have never had service like this before. They need sacked, and they were the most dour faced members of staff I have encountered. And by the way, incase anyone was interested about the burger. It was extremely bland, definitely not worth the £9.80 charge. The bun was also chewy. The chips were nice though

Me and couple of my friends have missed our train, how happy we were to find a lovely bar located just at the middle of the station. We were welcomed by a smiling guy (Lucaz?), who served us very quickly and professionally. Although the drinks were a bit overpriced, we did enjoyed our visit, and definitely be back next time!

Зашла в этот ПАБ абсолютно случайно, т к до поезда нужно было провести где-то время. Скажу так: обычный привокзальный ПАБ, много сортов пива, разные закуски, несколько игровых автоматов, туалет, в который кстати может зайти любой человек с улицы. В общем немогу выделить ничего особенного, пересидеть до поезда и выпить пивка наверно можно.

Had a few drinks in The Nor Loch Bar before meeting friends. There were two staff members on duty both very friendly and attentive. I believe the young man who served me was called Ryan he served me quickly. The bar was clean and tidy and the music was at a good level. Will be back :)

We had over an hour to wait at Waverly and fancied a hot meal. So we went into the Norl Loch. Big mistake! First no orange juice at the bar. The only fruit juice available was cranberry. Nearly half of the menu was off as deliveries had not arrived. We were only told this some 20 minutes after we had ordered.My wild mushroom risotto was a joke - just reheated rice stodge.My wife had resorted to a baked potato with one of the two fillings still left. The side salad was so limp and tired it should have been sent to A&E.The staff were clearly demotivated and disinterested. I felt sorry for them- they must be immune to complaining customers by now.

Youve got to consider a place that provides food and drink at a Railway Station as a facility for passengers rather than just a trading opportunity for a Business. It's also I think, an advertisement for the City, perhaps the City Councillors should have a walk into Waverley Station and have a look at this place.It is of a type, we've all been in them, tawdry, depressing, sticky uncleared tables, dirty floors and the staff, disinterested, bored and lazy, stood together talking while customers are waiting for service, you know what I mean.I honestly expected more when I came to Edinburgh.Ps somebody said this place has just had a refurbishment......well, as they say, " you can't polish a t**d"

Visited the Nor Loch Bar Friday night whilst waiting on connection train. My husbaband I aee were asked what we wanted nd onreplying were told in a very direct and unpleasant manner ''I dint want to serve you''.I asked what ws the reason nd was told 'I dont have to give you a reason, I just am not going.to serve you''. Shocked at the downright rude and nasty attitude shown by the female bar staff, we just left as hostility was very palpable for no reason whatsoever.I phoned Sat night to find out where complaints could be lodged, nd a rather irate nd abusive member of staff replied 'Dont bother complaining pal, no body cares about ur complaint nd your opinion does not matter, we dont care'', nd he slammed the phone down. We have never heard such a unprofessional manner nd total lack of hospitality in all our lives, nd considering the pub is directly in the middle of such a diverse number of travellers on any given one day, I cannot fathom out why the staff have such a disrespectful nd unprofessional approach to the members of the general.public, which, after reading the reviews, seems to be very consistant nd ongoing. The staff are certainly not the type that should be in direct contact with any member of the general public, as the hospitality sector prides itself, in Scotland, in a friendly helpful and courteous manner at all levels.

Went here to kill a bit of time whilst waiting for a train...obviously...so glad I don't work here,think I would jump in front of a train if this was the case...the manageress Liz I believe was here name,she was rude,not at all pleasant to her bar staff or her paying customers,in fact I wish I hadn't ever laid eyes on this place or or the evil boss,didn't even bother with a coffee,my mouth was already insulted by attitude of the manageress,so I just left it,wouldn't recommend this place or visit it again,bad vibes were the order of the day..did'nt fancy that at all.!!!!!!

My friend and I enjoyed a very tasty breakfast and very friendly and professional service. Troy was exceptionally helpful, and could not do enough for us. Also the young lady serving at the bar was extremely helpful and friendly. We found this venue a very comfortable and welcoming place to sit in to wait for our train. It has recently had a refurbishment and there is now much more room to sit. This is much better than the crowded surroundings it used to have. Worth a visit.

Used to be ok to meet for a drink before the train but this refub actually makes it less welcoming. On arrival there was a huge empty space which I can only assume is for the crowds(?) at the weekend. Whereas the 3 new high tables with stools were cramped together and crowded making the place look uncomforatable busy. Nonetheless we eventually got a table but not only were the chairs wobbly but the table was too. Looking around I realised most of the tables were the old ones and there were only 2 new small tables but if they are both wobbly, head for the old ones - pity there are no longer comfy sofas to relax in! The interior design is incredibly bad with the dado rails already badly chipped (I turned up here last week to find it closed so I know how new it is). How bad will it look after a year, never mind a week? Actually trying to work out where the nearest bar is so I don't have to come here again when I have time to waste. Biggest fault of a railway bar is - the clock was slow. In all my travelling life, the bar clock in a station has always been 5 minutes fast so you don't miss your train.

Okay, so I have a few hours to kill at Edinburgh Waverly railway station and decide to go for a pint, check my emails and so on so I notice the nor loch bar, pop to a cash point where I take out 20 pounds, one scotish twenty pound note. I go to the newsagents and purchase from my 20 pounds some cigarettes for 6 pounds and 25 pence. And put it straight into my pocket with no other money. At the bar, and I use the term 'bar' very loosely and refuse to use the word restaurant. Scruffy, dirty, outdated room. Anyways.I order a pint and take out the ten pound brown note with which I am to pay for my drink. A pint of Heineken. From my ten pounds I got a grand total of 70p in change! I stared at this for a while realising it was incorrect and asked the bar maid (the bar man who served me had moved away from the bar) if this drink was nine pounds something. To which she said no they're 4 pounds something. So I explained I gave the bar man a ten pound note for my pint for lager but I ly got 70p change which was still in my hand and I showed her. She asked the bar man who was very curt considering he made a mistake, who said no I gave him 5 pounds. As I did not have a five pounds on me I know this is absolutely impossible. The guy (Tony) insisted I gave him a five pound note. Now... I suffer from rather bad anxiety and panic attacks where I can't deal with confrontation and will avoid so for me the conversation was over at this point as I was becoming panic stricken and needed to sit away from people with myself. There was no sorry sir, I'll check that for you sir, to check, CCTV check and form of customer service whatso ever just grumpy staff unwilling to take my case seriously - incredibly rude the whole thing, no smiles or thank yous just a £9.25 pint of heinekin slammed down on the bar infront of me.To top it off my drink was so flat and tasted sour that I couldn't drink it without feeling nausious, so I payed NINE POUNDS AND THIRTY PENCE for a drink I can not drink. Can not recommend this bar to anyone, I wouldn't recommend it to my worst enemy however if you go down to the woods today please expect to get ripped off by some Bar person behind the bar. And don't expect anyone to care or take any notice when you are short changed.Maybe try using the exact change.Anyway over the next two years I will be visiting Edinburgh station often and I will certainly find and incredibly easily find a better more welcoming establishment to while away the hours awaiting trains.NOT RECOMMENDED EVER!!!!!!!!!!!!!!!

We visited this bar in a group of 14, aged from 22 to 65 years old. We found the staff to be rude, unhelpful and unfriendly. We were planning to stay a few hours but left after one drink.I struggle to understand how this bar is still open, except that they get passing travellers as its in a train station. Although I can not confirm this, I do not think they get any repeat buisness.I would avoid this place at all costs, within a two minute walk of the station there is lots of bars that value customers.

Situé dans la salle des pas perdus de la gare de Waverley, pub tout ce qu'il y a de plus traditionnel. J'y ai pris un english breakfast qui était excellent. Si le reste de la carte est aussi bonne, voilà une adresse utile lorsque l'on prend le train !

Diane and I visited for breakfast before departing Edinburgh having been disappointed with Garfunkels the day before. We agreed the full breakfast sounded great and appeared to present good value.In reality, whilst portions were more than adequate and appeared well cooked, both meals were swimming in fat and this resulted in neither of us clearing our plates and both suffering sickness/indigestion later!

Paid almost 9 quid for a limp sandwich with a couple slices of chicken and a thin slice of tomato, served with bad chips. It was advertised as a "whole chicken breast". Terrible meal.I had ordered a tuna sandwich but they were out of tuna. For a place with a pretty small menu this means even fewer choices.Sad bored wait staff. I had to ask for a menu, and then ask if lunch was available after being given a breakfast menu at 11.45 am.Toilet floor covered with water, too.I'd had a good meal here a couple years ago. Too bad,Not worth stopping here, now.

Popped in for a drink on Wed 19th Feb around 12.30 in the afternoon. You know which staff you are. Three staff standing behind the bar doing absolutely nothing. Sat at a dirty table with cups etc, staff looked at us and resumed standing doing nothing, table not cleared. Service really awful, staff very lazy. Toilets had no loo roll and no soap. This is somewhere will not visit again, would rather stand in the cold than pay good money for such awful service. Truly terrible.

The guy who served me hadn't a clue. Was distracted easily whilst trying to serve me. I had to repeat my order because he had forgotten what I asked for. He charged me £9-80 for a double Jack Daniels and a pint of Strongbow with a dash of Blackcurrant. The sign above the JD said £2-89 for 25ml and £3-89 for 50ml. Assuming 50p for the Blackcurrant then the Strongbow must have been £5-59. Ridiculous price. Last time I will drink there.

How wonderful to find this restaurant at Edinburgh Waverly Rail Station. It was festival time in the city so the servers wore kilts instead of their normal attire. I really enjoyed having a burger and relaxing before I had to leave on my connecting train. The atmosphere is pub-like. I found the menu to not be overpriced for what I have seen in the U.K. I must say what truly stands out is the personalities of the servers. I would definitely come back when connecting in this station again.

Visited this place while waiting for a train for 1 drink after spending a lovely day out at festival Some of the staff were downright rude I understand this is sometimes a difficult job but that is no reason to not be abit more pleasant too customers. Dear only knows what tourists visiting Scotland think of this dreadful customer service . This is the type of attitude in my opinion that needs to change MANNERS,!!costs nothing

Had a pizza here and it is was just what I needed before travel. But not too heavy but delicious thin base. Staff were exceptionally friendly as was bar manager Liz. Have eaten here before and had their chilli whichbwas alsoexcellent and well presented. Great place and an alternative to fastfood in the station and reasonable prices too.

Used to pop in here after work regularly and like a lot of other commuters had a good rapport with the staff. Drink prices were reasonable, especially with a Bite discount card... Then the management changed.After a series of staff sackings (some for not asking if someone wanted crisps or nuts when they'd already ordered a meal!) new staff have been brought in that are little more than robots. Prices have raised through the roof, now on a par with London prices, and the friendly atmosphere gone. The only people who seem to frequent the pub now are those who are looking to tank up before getting another train, riggers heading south and people waiting for the last train home. The atmosphere is aggressive.Food is sloppily presented and fried to death, the hygiene standards of some of the kitchen staff delivering it to your table leaves a lot to be desired.My advice would be to drink elsewhere, there are plenty of pubs not far from the station. A shame as it used to be a good wee friendly bar.

I am a regular commuter to Edinburgh and before I was due to get my train back home I decided to Stop in The Nor Loch for a quick drink. I was asked for ID straight away which is understandable because I am under 25 but as I was getting my ID out of my purse the barman stopped me and told me that they do not accept provisional licences for ID?? I have never come across this policy before and found it ridiculous. He went on to tell me that the reason they do not accept a provisional licence is because there are so many fakes going about, but never even gave me the chance to get my ID out my purse to have a look! Don't know if it is a real policy or if the barman was having a bad day...

We were in the Princess Street garden's during the festival and looked for somewhere to eat that could provide gluten free food. Waveley Shopping Centre was a complete waste of time, so we went down into the station and found te Nor Loch bar. The menu appeared to offer meals that could be gluten free. Like most pubs, it is order at the bar using a table number. The staff said it had a been a busy day and some of the dishes were unavailable, specifically the main ones the gluten free diner selected. We selected again and paid. After waiting some time the kitchen indicated that the gluten free alternative was unavailable also, so we re-selected again! The third choice was much cheaper than the one we paid for, and the staff did not volunteer a refund, so we reminded them. It took ages to get the extra back from the bar (the supervisor not being available was the reason). When the food arrived it was fine - much what you'd expect as standard pub fare - neither outstanding in the culinary arts or classifiable as poor. We could eat here again if in the area.