the new moon in Harrow

Had lunch yesterday. Cold toasties, cold chips, the coffee machine was filthy. They are the dirtiest toilets I’ve ever been in. The whole pub was dirty. Avoid at all costs. Never going back.

good service and affordable drinks. Great space to sit outside in the sun and watch the world go past. Food of good quality

Visited Kenton new moon last evening. As usual for a Thursday night relatively busy. Short staffed, and acting manageress a face of thunder. You thought twice of going to the bar as she was looking for a rug. So ordered via the app. Jeez 20mins still no service. Had to go to bar twice to escalate the delay. Poor service. Bring back Tj

Stopped for a breakfast just after 10am. The place was not busy. Initially they got the order wrong and half the items were stone cold (cold egg bacon and beans). Told the staff, but just got a blank stare from the waitress, then given our money back and told that they would not be serving us anymore food. I've never had this happen before!. I've been going here on and off for years, and it has been great. Not sure why it has gone downhill so much. Real shame actually.

We came here for dinner as a family. It was very busy but we still got served quickly and by a very helpful and friendly young lady Lacie. Later on we were served by the Charlie the manager, he was also very helpful and efficient. We recommend this Moons to our friends and family for a place to get a good value meal with a friendly atmosphere

This pub is a disgrace, I earlier I visited a wether spoons pub in hatch end and a love gin cost me £4.10 for a double. Later I came to Kenton and the same drink cost £6.40 which was disgusting considering the service I was given

I am not sure why on Thursdays the menu is so different to other Weatherspoon and on pizza( can understand that as maybe kitchen not big enough), plus the price difference from an another Weatherspoon in Kingsbury 3 stop by bus away. Overall happy but little disappointed that I can’t get the same products at this one, a brand creates familiarity and this just take away from it

Not my usual haunt - met a friend for a chat and a bite to eat. Nothing special, ordered from standard menu - very efficient, speedy service offered. What swung it for me was the fact that I asked the young lady who was serving how I could go about commending what she was doing - and she said she was very new to the job. If that is the case, I would say to the management hang on to her!

Went in with friends at 11:30. We were given the drinks and within 7 mins a loud lady ( white blondish ) came around saying that we should finish as they are closing. In all we spent about £25 not to be shoved off in a rude way. Not going back and will ask my friends who live in the area to do so as well. Looks like this particular person is ‘ doing charity work’ and not working. When protested, an Asian ‘ manager’ came and repeated what she said in a lower tone. We were over 55s and were polite. Why serve when you are closing ? Stupidity beyond business logic. It’s a chain and the staff wouldn’t give a penny for the customer service. Do they know that when people stop coming their jobs will be on line? Disappointed.

Had breakfast there this morning, very good, friendly staff. About a 15 minute walk from Kenton station, sat outside. As many refills of tea or coffee as you like. Really good value for money.

We went to Moons Kenton for dinner, the food was served quickly, and as you would expect from a Wetherspoons, great value. The staff are very friendly and helpful, we recommend it to friends and family.

Fun and friendly place, great atmosphere and cheap prices. Food comes quickly and is tasty, love the curries

Lively place, good prices I like the food which is always quick and tasty Service is always friendly and I'll be back soon Thanks

I live in Essex but I still only come here, been coming since I was in college and lived in Wembley. It's a lively pub, all the staff are friendly, the regulars such as myself are very welcoming. The food is great and the management is fantastic especially TJ. All round a wonderful pub with ample street parking and nearby shops

Always get great value and a smile from the staff Easy it get there and back and love the order app Keep it up guys

Friendly and welcoming community pub, with a good range of menu options and a wide range of ales and ciders on draft. Great breakfast, friendly staff, and a great atmosphere which is suitable for families.

The staff were very friendly, especially Jordan who helped with my guide dog. After she let everyone know where I was sitting they all were more than accommodating for my needs. A special thanks also goes out to Tom and Daniel for their friendly service. I would recommend anyone to go here

We eat here as a family around 2-3 times a month, on various days. The food is always served quickly, and as you would expect from a Wetherspoons, great value. All the staff are very friendly and helpful.

We eat here as a family around twice a month, on different nights. The food is always good and served quickly. Obviously great value, as are all Wetherspoons. The staff are always polite and very friendly, especially Daniel Mckeon, TJ and Hugh.

Lovely coffee. Friendly bar staff. Lovely clean toilets. Just needed somewhere for a coffee and it is the only place in the area a pleasant surprise

The New Moon in Kenton is a dated pub with a poor quality dark interior and although there is a reasonable range of drinks at good prices, I stood at the bar for a while getting served. This pub can be easily missed.

El personal era servicial en llegada sirve comida y aclarando. Hamburguesas cocinadas como degustación servida por personal educado. Y hamburguesas muy sabrosas. Comida servida en tiempo y caliente y sabrosa. Tiras de pollo que pedimos y pierna de cordero. En general, una buena experiencia. Una gran relación calidad-precio.

Good morningI am emailing regarding extremely poor and rude service I received Friday evening from a member of your staff named Leah.After serving a customer Leah ignored me and proceeded to empty the dishwasher. I was standing at the bar with my debit card in my hand, making it obvious I was waiting to buy a drink.Having waited a few moments and not receiving any acknowledgement from Leah I politely asked could I please purchase a drink when she had finished what she was doing. Her response was rude, aggressive and tainted with a very negative attitude. The encounter left me feeling insulted, embarrassed and humiliated. Another female member of staff stepped in, served me and apologised for the incident. I informed her that she had nothing to apologise for. I was obviously upset and shared with her this fact. I also explained I am a mum of children of a similar age to them and if my children treated a customer the way Leah treated me I would be devastated and disgusted, which is exactly how I was left feeling Friday evening after the incident.The service received at Moons is normally excellent. Leah is an exception. Maybe she was having a challenging shift on a hot and busy evening..... Regardless to any reasons, her treatment of me was unacceptable.I hope my disappointment is brought to her attention.

Yo solía ir al menos una vez a la semana a este pub ya que sirvieron comida y hubiera un par de copas. Ahora no se sirve comida, como hizo el fin de semana esperando el desayuno pero no sirve menús como comida no, eso...

Ofrecen una gran variedad de bebidas, tanto proyecto y embotellado. Siempre un gran ambiente cuidado en el pub, y el personal siempre amable y atrayente. La comida es una maravilla y lo recomiendo altamente.

Siempre vienen aquí, personal muy amable y siempre llegar a conocerlo por su nombre. Las familias siempre bienvenida hasta las 9 pm todos los días. Buena cerveza, comida, ambiente agradable y incluso un jardín de la cerveza en el corazón en Kenton. Bien merece una visita.

Agradable pub y regularmente visitamos una vez a la semana y beber cerveza kronenbourg 1664]. Ayer estaba fuera de stock y personal no sonrisa. No siento o nada que decir.

Pub agradable que usaba para comer un par de veces a la semana.

Went into this Wetherspoon in Kenton looking for a curry club but hardly any food at all just a limited deli menu .No signs or explanstion will not come here again

Drive across London to be told at door we are closing for afternoon and will be open in the evening, it was NOON to drive all that way across London find parking and then be told they close as they feel ,how can I trust any Weatherspoons again

very nice pub food, good selection of beers and great staff.

La comida es muy agradable. El servicio es fantástico. El personal es muy amable. Yo recomendaría a mi familia y amigos en cualquier momento

We went their for quick drink. I wanted to know the history but the staff didn't want to know but I wasn't happy about it. I think I need the history what the building before a wetherspoon

Ate here on a Friday night and had the fish and chips. Food was fine and service was good.However, the tables were grimy, despite being 'clean', the glasses were grubby and each of the beers we tried didn't smell the best. We all agreed the following morning that the beers were not great.We know what to expect from a Spoonies and often make a bee line for them as they're good places to go. On this occasion I was sadly disappointed.

We were a group of 4, we ordered our meals in pairs one after the other. My brother and his wife's meal arrived after approx 10 minutes, a further 30 minutes later my wife and I had not been served so we complained. Half of my wife's meal was served 10 minutes later. only after me chasing it up 2 more times she finally got her rice dish to acompany the curry that she ordered. My meal arrived shortly after my wife's, it was a ceaser salad instead of the peri peri chicken that I ordered. I brought it back and complained but the staff were too busy to rectify it immediately so I left my plate on the bar and Sat back with my party. An hour later nothing from the staff so I complained and asked for my money back. The staff were very apologetic but the service was awful due to the lack of staff on shift.This pub will not get my return custom.Very dissapointed.

Nice chilled out environment and drinks aren't to expensive. Come here a lot when visiting friends and family in London so it's close to the tube and bus station.

Quiet and cheerful during the day. Food was average, chips were a little bit manky, on the whole lived up to a weatherspoons experience Cheap and cheerful!

good value for money meals breakfast with refillable coffee perfect whole dats caffeine paying only once.

Lots of choice for ales. Great price for the drinks. The food is OK ish. They have regular ale festivals which is great to try different ones.

Went for lunch to try the steak club as hadn't been for a number of years. Wasn't sure of the pricing but was pleasantly surprised when I saw the menu. Most meals are £5.85 but we ordered the Aberdeen Angus 14oz rump which was an extra £2 so £7.85 for a large steak, chips and a pint of Fosters! Unbelievably good value. I also added 12 onion rings for £1.85Food was really good and I enjoyed the steak. It's obviously not as good as you would get in a steakhouse but it was fantastic for the price. Chips and onion rings were excellent. Will definitely be back.

I sometimes go here on Weekday Afternoons. Just to get some Peace & Quiet. It usually empty, But that's how I like it. The Staff are friendly, The food looks good (although I've never tried it). I've not been in the evenings so I can't say much about that. But its a good pub..

I really like this place. The food seems to be a lot better than most Weatherspoon pubs I've been to; the breakfasts are great and the fish and chips was very good. I'm working my way through the menu! The beer is cheap, £3.10p for a pint of Stella! In London!! They have these comfy booths that you can sit in and eat that I really like, given you a bit of privacy. The staff are very friendly and attentive as well. Can't fault the place.

I passed here just poped in for a meal that was best steak l had in wetherspoon.highly reccomended for steak lovers.