Miller and Carter in Harrow

food was cold, incorrect order, poorly cooked.

NICOLE was the best server ever! Most happiest and smiliest woman PERIOD ❤️

Our waiter Shane was absolutely fantastic and made our Mother's Day lunch very special. We felt very lucky to have him as not all service staff have the special charm these days.

Loved my birthday meal with my family today and was so well looked after by Nicole whom lovingly welcomed us, catered our needs and was a super pleasant lady. Very polite and full of smiles. 👌🏽🙏🏾😊

I would like to thank miller and carter, especially nicole for providing my parents and I a great experience for my Fathers Birthday! The food and service was amazing and 5 stars and would highly recommend anyone come here to enjoy a beautiful dinner.

We weren’t too hungry tonight , so both opted for a burger meal .No starters or deserts . Thoroughly enjoyed , and left full .Nicole our waitress was lovely , very friendly and not intrusive

Wonderful team and great selection of steaks. Shane was very kind in serving us

Great service, Shane was very attentive and polite. Brilliant food.

Excellent evening celebrating my brother in law Michael O’Connor’s birthday. Very good food and outstanding service from Nicole.

I ordered filet steak and it was cooked beautifully - melted in the mouth. The sides were delicious. Most of all we were looked after so well by Nicole.

Nico was a very good waiter he deserves a rise

We had a lovely meal at Miller and Carter Harrow and have visited before. Martina is always so welcoming and finds the perfect table for us. Our server, Moni, was superb. We could see how very busy she was, but she was friendly, polite, made excellent recommendations and looked after us very well. Thank you very much!

Nicole was great and very attentive

Very nice always happy with this restaurant

Fantastic food as always. Service was incredible thanks to Nicole! 💙

Nicole was brilliant made our meal extra special!

Nicole was amazing and very warming! The food was fantastic, service was brilliant and would recommend to anyone. The fillet steak was excellent.

Nicole was spectacular. Excellent meal everything was perfect start to finish

Nicole was fabulous the best waitress we’ve ever had! Friendly, efficient service and spectacular food. Recommend the steak we had butchers block. 5 stars!

Lovely food and an amazing service from Shane from harrow

Niko was a great waitor. Great service

Extremely good steaks served with excellent sides, great friendly service and a lovely comfortable atmosphere.

Nicole was an absolute dream. Great experience Lovely

Nicole was an amazing server. Made our meal really enjoyable. Food was great from the lunch time menu. Will be back soon

I had the three course set meal for a reasonable £20.95. Do not order the calamari, oily little bits of batter and hardly any fish. The steak sandwich was good and so are the profiteroles. Staff was nice and friendly but the waitress forgot to bring me dessert and did not register when I asked for take out, resulting in time waste for me.

Nicole gave us 100% customer service. Everything was great and will definitely be returning! Excellent and efficient service and a lovely smile. Thank you Nicole!!!!!

Lovely food and lovely service from Nicole

The food was amazing. All 3 courses were delicious. Our waitress Nicole was wonderful, on the ball at all times, nothing too much trouble for her.

Excellent friendly service. Good food.

Will not order from them again. Tiny steak, burnt onion loaf and chips that looked a day old.

Nicole was brilliant. Lovely food and service. Will definitely be returning! Thank you

Friendly, efficient service. Lovely birthday meal

We had a great time with lovely food. We were served by Moni who was exceptional and attentive throughout our visit. She even saw my Nan struggling to eat her sorbet which had melted into the other flavours of ice cream. Noticing this went and secretly got her another scoop which made her very happy!

Our waiter, Murat was AMAZING! Very friendly and welcoming and the food was amazing!! Thoroughly enjoyed the afternoon with my girls.

Exquisite meal and service. Leyla was marvellous soul and is surely a great asset to the restaurant. Hope all goes well for her.

Nico was fab, the service was quick.

Nelle who served us tonight was amazing 🤩she took care of us throughout our whole dinner and was extremely helpful

Nicole is an amazing waitress, she was very polite and friendly. I will defo come back

The service provided by Nelli was excellent. The food was good.

Celebrating my birthday with my family. This is about our 5th visit. We were served by Laylah who was friendly, polite and very professional couldn't fault her. We will definitely be back.

Nico was very pleasant and friendly and helpful!

Nico was a lovely waiter, very friendly and attentive. Really good service.

You know what you're going to get from a M & C. Food was good and service was great.

Our server Moni was amazing! Super friendly and attentive.

Wings always taste burnt but other food amazing workers are really nice

Had an amazing experience at the restaurant! Nicole was especially helpful and extremely kind! Made our entire meal such a joy. The food was delicious! Definitely see our selves coming back. Many thanks to the extremely awesome staff.

Murat, our waiter, was both cheerful and efficient; nothing was too much trouble! First class service! Thank you.

Delicious Food . Friendly and polite service . Love the wine !

Another fantastic meal served by the lovely Nicole :) will definitely return

Leyla was a fantastic waitress, she was friendly and attentive.

Amazing service and energy from Layla

We always received fantastic service from the wonderful Martina

Excellent restaurant. Friendly welcome on arrival and very attentive waitress. Food was superb as always

We were served by Devon. Who was extremely pleasant and professional. Devon was very customer oriented and helpful. Excellent service. Good was cooked to perfection.

Amazing place , Murat served us really well , food was unexpectedly good , high quality steak , yes the price might "scare" you but worth every penny, definitely we'll come back !

Murat looked after us very well - lovely lunch In

Had a very lovely meal and fantastic service from Murat

The service was first class, very polite and attentive to my order- food came out quick and they helped charge my mobile. Your establishment has great ambassadors in Barbara and Dabrina.

Nico was fantastic and looked after us so well. Nico is a credit to Miller and Carter. Thank you so much!

Visited Miller & carter harrow today, we were served by Rebecca, it was very tasty, service at the highest level. Nicole provided a very cool service, very friendly.

Nico was a fantastic host. Attentive and friendly. A credit to your restaurant.

very nice place had a great time with my family friendly staff and delicious food, thank you Sumita she was our waiter very friendly and helpful, the food was delivered quickly and it was simply unbeatable. 100% recommend this place to others

Amazing experience here always nice to come in. Devon and Martina are nothing but friendly and nice to talk to and the customer service is impeccable

Excellent service at Harrow. Martina was very attentive and our waiter was great. Nothing too much trouble. Recommended to all

Been coming here with my family for few years service from martina and Devon is brilliant and all other staff thank you all never fails me or my family always chatty and polite thank you

Been coming here for a number of years absolutely fantastic service from Martina and Devon. And the rest of the staff food is amazing and very welcoming

Nicole was great, very helpful and very kind. Thank you.

Nice place to eat steaks and enjoy good food.

Great service from Nicole . Food was amazing and we will definitely return .

Nicole was amazing from start to finish! Thanks Nicole.

Great food, great service and Nicole who served us was so warm and friendly! Thank you for a lovely evening xx

Layla was very helpful with exceptional customer service…….a definite asset to the team

Great food and friendly service from Nicole. Nice place to visit for the whole family

Nicole was absolutely lovely! Had the sharer and was gorgeous

Nicole was a fabulous waitress. Very friendly and super helpful

Visited this M&C branch several times, but this was by far the worst. Six of us, including two children, ordered medium steaks and all were delivered rare to raw. When food check was performed by staff, all seemed OK, as the steaks had only just been delivered. However when cutting into the middle of one of the steaks, it was raw and the waitress was called. No we didn't want it refired as the the consumer was put off because of the rawness. When we were surprised that the steak had been included on the bill, we were told "Well you ate it." When the manageress was called, we were advised that we had put her in a difficult position. Masters of Steak? No, Masters of Passing the Blame onto the Customer. At least we got a £10 gesture, but they lost six loyal customers. Edit: Following the Manageresses response: 1. No, most of the steak was not eaten - the largest part of the 7oz was raw and uneaten. Having experienced the rawness, my Fiancee was put off of consuming anything else. 2. I made no complaint, per se, of the other steaks, but made a warning observation in my review for the sake of other potential customers. 3. "to which you had cut her off and became quite abrupt asking 'so what are you going to do about it?'". No, I'm not an abrupt person, nor am I rude like you. The discussion had stalled and was going nowhere, so I said "so how are we going to resolve this?" Your response was written in the same rude vein as the complaint was originally dealt with, proving that you and your staff should attend a customer awareness course. I would add that we visited another M&C yesterday and had food that was excellent, customer service which was second to none, and where we were treated like valued customers.

As an upscale chain steakhouse, (£50+ per head) the 12oz Ribeye (30 day aged?) was not as tender or lean as i expected? Caveat: I am maybe spoilt or being unfair? as i travel to the US often and basic chain steakhouses (Longhorn, Outback) offer steaks far superior for much less. Everything else was great

disappointed that the starter Calamari and king prawns were not hot and they were just warm, seems they were prepared in advance.

Fantastic service and great food. Thank you Layla and Sumita.

Murat was exceptional. He was very knowledgeable of the food, how to get it cooked and a beautiful paring of the wine was suggested. I can not thank him enough for this experience. Murat is without a doubt the best waiter I have experienced in this Miller and Carter. I have been visiting this establishment for 12 years. And he is by far the best waiter I have had the pleasure of being served by. I can not wait to visit again on the days he is working. Thank you so much for everything. You have made my wife and myself have an unforgettable experience.

Food was perfect and Nico and Martina were amazing!!

Nicole is exceptional at what she does. My wife and I came out for a dinner and found the food to be below the usual standard and likewise with the service. I would have given the review a 2 star rating based on how well Miller & Carter usually perform, but Nicole performed outstanding customer service that I had to improve my initial thoughts. Nicole knew the menu and was knowledgeable when making amends. Nicole provided conversation and did not just take our order making us feel very comfortable. She even gave us her opinions, on menu options as well. When things went wrong with the order she was quick to rectify issues without hesitation. Nicole genuinely seemed to care, which was quite apparent as there seemed to be a lack of care from the other members of staff. Upon leaving I did inform the manager on duty of Nicole’s amazing service to which she made a face. Which made me feel that maybe Nicole does not get the appreciation she deserves. All it would have taken is a thank you from the manager. Hopefully this review is seen by the establishment manager or the area manager and Nicole is acknowledged for positive impact she has on the Miller & Carter brand. Update - I appreciate the response and apologise for any confusion, the complaint about service was for another member of staff not Nicole. Another member of staff brought the food to the table and was asked for cutlery, which they did not provided. The member of staff was standing by the kitchen serving bar for some time so I believe that there was ample opportunity to provide cutlery as the food was losing its temperature.

I came in today with my 1 year old and sisters, it was as lovely as could be you can never go wrong with a cheeky miller and Carter. As I’ve previously worked in hospitality martina the door host stuck out to me , she was so attentive to our needs and was very playfulwith the kids whenever she passed by our table. Although she was on door she also handed our food to us and made sure they were a fair distance from the baby. Above and beyond. Will definitely be back at this branch

Martina was a great hostess and the meal was beautiful- definitely recommend!!

Nicole was a great server. Friendly, informative and made sure we had a good experience. Food great as per usual.

Fantastic service from Nicole. Very friendly and attentive. 5 stars from us

My brother and I took our parents out to celebrate our father's 83d birthday, we had a nice table that comfortably accommodated our party of 9, and the service was a little slow, but we were talking and the guy servicing was really nice. Starters were good 👍 mains. On the other hand, the steaks were a bit tough and gristly. I would have expected the steaks to have been much better as you make such a big deal out of been steak experts! The butternut squash was only warm and tough. The halloumi fries were cold. We then ordered dessert, and the guy that was serving us arranged an extra dessert with a candle for my dad, and this was fantastic. Thank you. we had a good day, and most importantly, dad enjoyed himself.

had a great meal out today, food was nice, and staff, especially our waiter shane was very attentive- considering how busy the restaurant was. overall amazing evening out.

Steak was absolutely incredible! Love Miller and Carter steaks. Shane was a great host, catered to us so well. Amazing service!

Fantastic Valentine's meal, fantastic service from Shane and co. We'll be coming back!

Nicole was our waitress and she was nothing short of incredible! Lovely experience and food was brilliant

Supperb food Service was a little slow as very busy

Agnes was fantastic! Very friendly and accommodating.

Love this place , been coming here for years, the best miller & Carter there is ! Love the staff , always look after us and make us feel welcomed every time , was served today by a pretty blonde lady (sorry I forget your name) you looked after us & we had a lovely evening , and as always devon is also fantastic at her job! Always greeted with a beautiful smile and always makes us feel at home, Will see you all soon guys ( you know it won’t be long ) thankyou x

Restaurant - Miller and Carter Harrow (Stanmore) Date of visit - 7th Feb 2025 Time booked - 8.30pm Guests - 5 Booked for a meal at the Harrow restaurant having visited other branches but found the service to be very poor. Sat for 20 minutes before going to the entrance pew to ask whether I order at the bar or at the entrance. I spoke with Laila who said she would take my order and find my server but I said to her I would just prefer her as no one else seemed interested in my table. She was excellent and couldn't fault her at all and said goodbye at the end of her shift. Then again the poor service started.... Clearing plates before everyone finished eating, having to ask for menus, staff clanging cutlery to setup tables rather than serve mine. When it came to payment there was no one to be found, I even went into the bar twice to find someone. Food 7/10 Service 2/10 Having spent £250 it wasn't the best experience nor a good experience.

The service was very fast and amazing. The staff sumita let us order on the phone and was very helpful and friendly, had amazing time.

The second time we have been served y Becca. .excellent at her job and very friendly too.

Food was great and Agnes, our server, was brilliant!

Ribs were very dry and not much BBQ sauce...chips cold too...disappointing

We had a great afternoon in the restaurant because of Martina making us so welcome and she is a great host