Miller and Carter in Harrow

Host was really nice, however waiter needs more service skills. And how he speaks to his guests dinning. Food was cold. Then was told that because the sauce is cold, that then makes the temperature of the chicken cold? Within seconds. Then asked for water for the table and didn't receive it. Saw my own waiter having a wee at the toilet in the guests facilities during service. Asked for cutlery and then it was taken from another table. Waiter was complaining that he was on his own in his section that comprised of 4/5 tables? Service in general was terrible. Real let down for a miller and carter brand.

Such a great solid place every meal apart wr drink was just soon point, delicious steak, amazing customer service , it was a great evening with great colleagues and friends 🧡

An amazing service by Nicole and delicious food made by Irina. Steaks were excellent and so the other food. We had lovely time and family atmosphere. Everyone was very friendly and very professional.

First big thanks for Devon and Martina you was as usual more than great in all keep one Wishing you a season of endless joy and peace. You deserve more than than you are always wonderful Really no world to thank you for all what are you doing you need to stay as you are and have great new year all the team

Food was very nice and the service by Nicole was top notch 10/19

Nicole was great, made us feel at home!

Very good food for meat/fish eaters. Vegan choice limited and very, very plain: good but compared to meat/fish presentation/appearance made it appear very bland and unappetising.

had a great meal out today, food was nice, and staff (our waiter fraser) was very attentive. overall amazing evening out.

Went for Christmas Day with my family of 5. The whole experience was awful, the table was dirty upon arrival, the salt and pepper shakers were empty, no drinks menu available. The waiters were rushed off their feet and you over booked and did not have the capacity to facilitate a good service. The food was awful and things were missing from the Christmas dinner. The starters of prawns were freezing cold. The Christmas dinner was tiny and items were missing. The desserts were vile and the apple one was raw and not cooked. The whole day was ruined for our family and we are so upset by the whole experience and the money we spent. We saved all year for this and for it to be totally ruined by you guys over booking guests and not being able to fully cater for them was appalling and my whole family is deeply upset by how ruined our Christmas was by this. I am taking it further as I would like some compensation or moneu back for the awful meal and service.

25th December 2024 my family went for Christmas dinner, the food was absolutely shocking, starters were not what we were led to believe we were ordering. The 2 turkey dinners did not get eaten, at all, it was like processed food. The roasters were cold and raw inside, although they looked cooked, the carrots were cold and raw. The steaks the other 3 people had were also cold, the rib eye was raw. I would not advise going here at all.

We had the festive menu. Gorgeous food compared to Brasseries in Central London.

Booked to go for my birthday ,lovely restaurant inside Staff nice but it was absolutely freezing in there. People were sitting around in coats ,which made it quite uncomfortable to sit in there it was so cold that the garlic butter on the steak did not melt. Food was nice .No toilet roll in the toilets so a bit of a shame,as cost a lot of money.

Food was nice. Steaks v good. Turkey portion a bit small. Cod was very good. Waitress was very nice and pleasant.

Sumita was very good although although floater coffee wasn't great!

Sumita was fantastic. Great sense of humour.

Nicole was such a lovely waitress! She gave excellent recommendations on the food and how the steaks should be cooked, it was a lovely experience :)

We had our office Christmas lunch meal at Miller and Carter in Uxbridge Road Stanmore on 19/12/2024. There were good parking facilities. From the moment we entered the restaurant our waitress/manager Devon met us with an incredible smile and made us all feel instantly welcome. She was so friendly, helpful and incredibly funny. Food was tasty, but I was not happy with the quantity of ribs which I received and she immediately offered to get another half rack of ribs for me. She checked to make sure everyone was happy with their meal and asked if we needed any more drinks, cracking jokes as she was serving us. Devon really made my day and I can honestly say she was the best waitress I have had the pleasure to meet!! Keep up the good work Devon. You're a star!!! 🌟

Walked in two days back straight from the airport after a long flight just because a friend recommended. From 7pm to 8.30pm all that happened was a waitress taking our order and having one beer and a coke ONLY! Call it negligence or ignorance, it’s absurd to keep two customers waiting for 1.5hrs and having them leave with the worst experience ever in London. Manager was apologetic but there was no acceptable excuse for this terrible experience. As a matter of fact, everybody else who came in after us (who sat around us) received their food on time, had their desserts and left while we were started on our table. First meal in London was ruined and we walked out STARVING!!

Thanks very Nicole for outstanding service and looking after us. The steak & lamb was great

We had a lovely date night at Miller & Carter Harrow! Nicole’s service was so attentive and friendly! The food including the gluten free options were also delicious. Would definitely be back!

I normally order Miller and Carter through Uber Eats - and the food is good some of the time but not all of the time e.g. ribs not grilled properly half the time and not heated enough - Saturday was supposed to be a celebration dinner as our annoying loud neighbours finally left the street and I wanted to use this moment to enjoy a good meal at your restaurant. Service was just dreadful - the main course took almost 80 minutes to arrive - and when it did the waiter didnt bring the beer my friend asked for originally to accompany the meal- finding someone to deliver the drink wasted another 20 minutes - at the end no service tip was left owing to the failures. The food was a lot better than what I receive from Uber Eats with more more exciting options such as the T-bone steak. I ordered medium - this came out medium rare - half of it was too chewy so I left it. My friend ordered the fillet steak - he wanted medium too - it came out medium rare - he was commenting on how much better a Waitrose £15 steak was - not good for a premium offering from Miller and Carter

I came this evening for dinner with my hubbie for my birthday. Rebecca was our Server and she went above and beyond to make our evening enjoyable. She was attentive, friendly and very helpful. Thank you so much.

Shane was an incredible waiter and handled our large group well.

Great food and service. Thanks to Shane. We’ll be back.

Staff very friendly. place had great atmosphere. Our server Shane, knew the menu items and gave us good recommendations. the food was great from starters to desserts. We just about managed to finish off the desserts.

Rib eye Steak was cooked to perfection. Food was very delicious. Great 2-3 course menu price. Great house wine (Malbec). Would definite come back again.

We’ve visited Miller & Carter once or twice. Amazing food, bit the service at Harrow is amazing. Our waitress Nicole went above and beyond. Nothing was too much trouble, and we will definitely be back. 5Stars Nicole. Thank you for making us feel welcome and for the amazing service!!

We were served by Nicole, she was lovely and really respectful and attentive.

Great service from Rory, great food, and service

Staff member Murat was very helpful, patient and professional. The food was excellent.

Everything was perfect, especially the service from Nicole! Thank you so much Xx

Lovely food and atmosphere 🙂 Our server Nicole was fab at our event especially!

I do not appreciate lettuce replacing the spinach I ordered, and for which I was charged £4.95! Surely, the sauteed green mixed veg would have been a far better substitute? However, my delivery was on time, and I really enjoyed my meal☺

Sumita was a great host, very nice and welcoming. Did a great job hosting my birthday. Very happy with the evening.

Comfortable atmosphere and professional service. The food is excellent quality and served in a superb manner. I would like to find more quality of beer while the wine list is quite good.

My dad and his friends had lunch today and Devon looked after them- great customer service, great value for money with the lunch time offer! Thank you

Amazing service by Sumita and the Harrow family :)

Amazing food, amazing service. Our waitress Nicole made it such a great experience for my birthday! Couldn’t have asked for anyone better to serve us xx

We had the most amazing time at Miller and Carter tonight on my daughter birthday. The food was delicious, stunningly plated and the waiter Nico was the most sweetest young person delivering the food,making sure everything it alright and keeping up with my partner sarcastic jokes. He deserves to get a rise for his professionalism and kindness,easy shy 🤭 . The atmosphere was beautiful. Thank you

Brilliant service and great food, thank you so much BECCA

Great Service from becca, brilliant food and brilliant atmosphere altogether

Lovely meal! Nicole served us and was really friendly and attentive.

Nicole was an excellent host really looked after us.

Lovely service from handsome man Murat

Nicole was amazing. Always v friendly and kind. V quick with service and attentive and honestly wonderful every time we come. Thanks a lot, Nicole!

Devon, Linda, Nicole and Luke are the best!!!

Nicole was great! We had an extra guest come unexpectedly and she was happy to accommodate. We also had a range of dietary requirements and it was no trouble for her at all. On top of everything, she was super nice and friendly and made us all laugh. I hope we get served by her next time we come.

The staff was amazing!!n definitely coming back!

Nico has made our evening extremely pleasant. Friendly service with a smile and politeness. He has recommended mains and desserts which were 10/10. Hard work done with no complaints. We're definitely coming back for more pan fried lamb and banoffee pie

Came for my mums birthday food was great, service was fast! Thank you to our server Nico he was also great!! Will deffo be back!

Rory s service was great; thanks

I visited this branch 4 time and Rory was amazing, delivered 100 percent, no other has ever made me feel welcomed but him. If I could give Rory 100 I would amazing young man.

Wonderful experience - big thank you to our waitress, Jill, who looked after us!

We had a wonderful time and really enjoyed the food and the service. Rory was a fantastic host. He was really friendly, served us with a with a smile and was super professional. 👌 Thank you Rory for making our dining experience wonderful! The lady at the reception Martina was also really nice. She was very friendly and welcoming. Thank you!

Great service today - thanks Rory x

Lovely service, Sunita was great!

Amazing service from Eva and Martina, she was amazing! Super funny and kind. Food was perfect and the managers Sumita and Luka were so helpful and amazing as well. 10/10!!

Moni was a great waitress, the food was delicious (rib eyes, calamari and burgers) and the final tab very reasonable!

Rory’s customer service was exceptional!

Rory was exceptionally hospital personable and friendly he is certainly an added value to your steakhouse restaurant give the young lad a raise we have tipped him I will def be back here again please can I have the open fire on as I was a little chilly Thanks

Rory was very personable and friendly. He was extremely helpful, very patient always with a smile on his face. Thank you.

lovey evening service from rory

Great food, great service from Rory

Rory was excellent and took great care of us and was very friendly the entire time.Memorable evening and Rory was a phenomenal waiter. Very much enjoyed this experience and will definitely be coming back.

Zumita was great. Always impressed by the layout of the restaurant. Very comfortable.

Very lovely service from Sumita, quick and accommodating, and very kind! food came quickly and was very tasty for the most part. For mains and had the lamb rump, with the red wine sauce, I found the sauce to be quite rich but other than that everything was good! Calimari and crème brûlée was very good.

Shane our waiter was fantastic. Food was great. Very attentive

Very good food and the Shane was very professional 👌

A magical experience at Miller and Carter aka The Leefe! Fabulous food - the steaks are out of this world and to top it off the most brilliant customer service from the sensational Shane! He made us feel so welcome and nurtured, nothing was too much trouble and his interpersonal skills are second to none! He is a great asset to Miller and Carter and we hope he will wait on us again soon! Thank you so much 🙏 this restaurant is a precious find and Shane made our experience extra special!

The food arrived cold and hard. I had to reheat and the chips super hard and I had washing up to do after!

The staff are very polite and helpful. The food was very tasty and delicious.

Nicole was an amazing host, doing everything with a great big smile. She made the experience an absolute joy.

Had a great dinner food was really good, service was amazing! Our waitress Nicole was polite and always made sure we had everything we needed! Would definitely recommend if you are in the area!

Great meal at Miller and Carter. Our server Nicole was exceptionally helpful and friendly.

Thank you to Nico, he was amazing

My first time at a Miller and Carter and everything impressed me. Really warm welcome - I’m a solo diner - shown straight to a table and staff were all very welcoming. My order was taken in a timely manner and not too quickly! My server was Ellie who was just fantastic: I work in customer service (and previously in hospitality) and Ellie delivered beautiful customer service with engagement and a genuine interest. An absolute star. You really need to cherish your staff but I get the impression you already do. I ordered the lamb rump which was delicious, very nicely cooked and with delicious vegetables. I couldn’t resist the lemon tart and it was fabulous, the raspberry sorbet was amazing! Overall a really great meal - but Ellie made the whole experience perfect. Really well done.

Nico has been great and extremely helpful

Had vegetarian options. Food was really good. Service was very good. Atmosphere wss nice.

Seated in a lovely place, food was amazing & quick service. Mia our server was extremely attentive & helpful. Also, a big thank you to Devon!!!♡♡

NICOLE was absolutely incredible!! The food was amazing. Miller and carter Harrow thankyou for a wonderful evening.

Excellent service from Moni. Tasty food and lovely drinks. Very good value for money

That was our second time at the restaurant and it was even better than the first. The food and the vibe were great, however the service we received from Sumita made our experience amazing! We definitely will go to "Miller and Carter" again.

Shane was an amazing waiter made our experience very enjoyable

Had a steak dinner which was fantastic! Service was great too - Nicole. Will definitely be back in the future

Lovely experience, great good as always! Our server Nicole was friendly and very welcoming. 10/10 experience

We had an amazing meal here at Miller and Carter with fantastic food and excellent service from Shane. We will definitely be back.

Fab service, Very welcoming from our server Nicole. Highly recommend the black angus

Amazing friendly service from Moni

Our waitress Moni was exceptional very caring and knowlegable

Our amazing server Nicole who went above and beyond ..she gave great recommendations so happy and smiley.

Nicole was an amazing server, was happy to see her when I came in today, she's wonderful and so accommodating

Good service and many thanks to Nicole, such a lovely lady who was amazing.

Another fabulous meal here. Service was excellent, on hand but not intrusive. All 3 courses were delicious. Fillet mignon was superb, Ribeye was melt in the mouth. Would highly recommend.

Beautiful food, efficient and accommodating staff

Sumita was brilliant, very accommodating and entertaining and kind and cared for us well during our meal. - comment from Poppy age 8

Devon was just lovely. Super friendly welcome and great service from Henry!

Review of Miller & Carter I recently dined at Miller & Carter after hearing a lot of good feedback from friends. I arrived with high expectations, especially as it’s known for quality steaks and a great dining experience. Unfortunately, my visit did not meet these expectations. The ambience of the restaurant was certainly pleasant; it had a nice atmosphere and felt inviting. However, the actual dining experience left a lot to be desired. I ordered a medium-rare steak, anticipating rich flavour and perfect preparation, but it wasn’t tasty at all, lacking the depth and quality I was hoping for. We were in a large group, and it seemed the staff struggled to manage orders accurately. There was confusion around who ordered what, and the servers didn’t seem to have a clear system to differentiate orders, leading to a lot of mix-ups. The biggest disappointment was with the service itself. One of the servers had her hair fall into the food while serving, which I pointed out politely. Initially, she ignored my comment, and it happened again when she leaned over to place food on the table. When I repeated my concern, she didn’t apologise but simply left the food as it was. This was both unprofessional and unappetising. For a restaurant of this standard, uniform policy must require staff with long hair to tie it up above shoulder level or wear hair nets for hygiene purposes. Overall, the staff seemed overwhelmed, and the service felt disorganised and inattentive. For the price we paid, I expected far better service and food quality. Could do better – I left feeling that it was not worth the amount spent. With some improvements in staff organisation and hygiene standards, Miller & Carter could offer a much more satisfying dining experience.

We had Agnus as our waitress and she was so helpful and professional. She needs a special mention as she was e a credit to the team We will dine here again soon

Had a great time here. Great food as well as the service. Shane was great with us, very friendly and helpful with any questions that we had.

Shane was absolutely lovely! The service was 10/10 and he gave great dessert recommendations! The triple chocolate cookie pie was moth wateringly delicious!