Royal Oak in Harrow - Phone Number, Reservations, Reviews

I have been to this pub a few times now, and decided to finally give it a rating after having seen the quality of service multiple times. The food is alright, and is served shortly after ordering, however if you use the app, the food might not show up until you go to the bar and ask for it. Me and my friends went here recently and were met with a rude waitress who was not interested in helping out, which really downgraded our experience. On top of this, when we ordered our next round of drinks, it never came. We went to the bar, saw the same waitress step aside upon seeing us and another waiter was asked for our order, who picked the receipt hanging from their printer. It was clear the waitress had purposefully neglected our order. On top of this attitude and service, they turned up the volume of the speakers close to our table. It has also been too hot inside this pub. We walked out and went to a much, much better one in the same area. Never coming back here again. The service and attitude have mostly been consistently bad with the exception of perhaps one bartender who we thought was nice. (Based on our experiences of over 3 visits recently).

This was a lovely pub that accommodated a small wedding party for us. It was lunchtime, and they kindly warned us the kitchen was closing soon. They had a little table I didn't get to use! Very lovely pub, just let down by the horrible ladies toilet. A few were out of service, one was blocked up, and the only one working was full of flies. The food was okay. I liked my scampi. I was disappointed the steak sandwich I wanted was sold out. Other than that, the atmosphere was very friendly at this pub, and the service was brilliant.

Beautiful lit bar. If you come in the evening you won't be disappointed by the lighting in the ceiling, walls, and under the bar taps

Was served by James and later Susie. The staff here are fantastic and look after you. We are on our way to a gig tonight so needed to sit down before. Cannot recommend this pub enough

Best pub around Harrow town Center, always good food and brilliant service!

Really nice pints. Lovely atmosphere. A nice pub 👍 updating my review because i couldn't review twice. SUZIE and DANIELs customer service was awesome. So friendly, so welcoming! But in general all the staff I come across and absolutely lovely. Can't say the same for all pubs. Thanks for having such a lovely environment

Really clean and welcoming environment. Friendly staff and happy to serve quickly and no hassle. Would recommend to other punters!

Lovely boozer. Great service. Great atmosphere.

Amazing atmosphere child friendly and lovely staff. Really nice place to chill in the afternoon . Will definitely be back and will recommend.

today was amazing good food good drink nice service

Enjoyed delicious fish and chips while watching live sports on their big screens. I've added it to my barguide.london site too!

Was there last Sunday and we were made to feel very welcome. A special thank you to the group of men who applauded him when he beat me at pool.

Fabulous Service, bit shout out to Dan. Awesome barman. Thank you xx

Wings were tasteeee (I would have liked an option to try all tge flavours ;) ) Very good quiz night. Teams here for the fun !

All good , the quiz was great , top work from Sophie

Nice place with a beer garden. I got a couple free drinks too which always goes down a treat 🍻

Poor customer service, not understanding or considerate of children of SEN, I explained my daughter had a disability so that is why she was next to a slot machine but the manager persisted insensitively. I find it highly wrong that a manager should behave in such a way in regards to a child let alone a child of SEN. I work as a manager in hospitality and wouldn’t dream of treating someone like that! Also they clearly have showing on their online menu that they have kids menu but when I asked the cashier she asked the rude manager spoken about above and she said we don’t do it and when I asked why she said because they all have the same menu which to me again does not make any sense seeing as I clearly selected the Harrow menu. I won’t be coming back to such a place! The lady refused to give any details as she clearly knows her attitude was poor!

Great food and excellent service

Poor customer service, rude manager who refused to give her name, she was very hostile overall. She refused to give me any information to give an accurate complaint but I would not want to come back to a “manager” who is bluntly rude and unprofessional!

Royal Oak is a Greene King Pub in Harrow. Very nice and lively. I have come here a few times. The staff are really good too. They come and ask few times if everything is okay. They even made my food the way I told them. I can always come again in future. Thank You.

Good drinks with good company. Recommend the Bacchus and gin collection! Nice place to meet friends and chill out whether watching the sports or catching up with friends

Very friendly staff and great atmosphere!

Blimey wat an establishment we ‘ave ‘ere!

Slight delay on food, but was delicious and Chris was super friendly and accomodating to our large group. The pub quiz was well run

Amazing service! Thank you Chris :)

Food was mediocre and the drinks were over priced. The bathrooms were dreadful and is usually indicative that the back of the house is disgusting. Only one working urinal and one working toilet. For what they charged you figure they could’ve spent some of it on fixing it up. Probably won’t be back.

I'm from Canada. Come to London every year and always visit the Royal oak because love everything about the place.

To James, my dearest bartender. You served us with the upmost respect. My partner and I were planning on buying only 2 tequila shots, but man like James, managed to upsell us 12 tequila shots! You made our whole night 12 times better. Thank you for your outstanding service we hope to see you again!

Great pub! James is a charming barkeep. I only wanted a glass of apple juice but he did an excellent job promoting a deal on shots. 23 shots of tequila jand um feeelingd good 👍. James issb nice. Niccce pub. Jameess pub. Thanksk Jahnmes

This is a pub within a shopping centre complex, its own courtyard dining and drinking area but, somehow, without that enclosed, its own little world feel which characterises most good pubs. Okay, quibble out the way, myself and friends all enjoyed ourselves at the Royal Oak after a long day invigilating a local polls count. Good selection of ales and lagers and a more imaginative menu of pub food than the average. In short, if fate finds you in Harrow town centre, worn out and seeking sustenance , pop into this friendly, unassuming, hostelry. If you can avoid Harrow town centre, of course, you've proved yourself lucky once again!

Been meeting at this huge pub with a regular group for some years. Service has always been very good and the food has hugely improved in the last year or so. It’s sometimes noisy (when a big footie match is on TV) but has a friendly atmosphere and a large, good, off-road seating area outside in the pedestrianised shopping area.

Came in for some food , and we got the salad assuming this would be typical pub food but it was honestly the best salad I’ve ever had. Highly recommend the food here . I told the bar staff I don’t eat carbs so the chef accommodated to me which was really appreciated. Definitely will be going back!

Very nice atmosphere and a cozy place too. Great place to watch football ⚽️ 👌!!!

Dog friendly - inside and outside

Always great service and friendly staff. The outside area is nice. Yoni is always welcoming and she remembers my order. Yoni and the other staff are always great at collecting empty glasses and cleaning the tables as well.

Nice place and atmosphere not far from Harrow on the hill station sophie and the quiz on Wednesday is amazing 👌

Great pub with such friendly staff and a great ambience. Live sport and good people.

Pub quiz on a Wednesday is so good! Sophie is an amazing quiz master! Food and drinks are great and affordable

This is one of the Best pubs in London with great archive pictures of Vivian Westwood.

Came in to give the food a try as we were hungry to start with, food was absolute heaven. We had the bacon & cheese burger and the beyond meat burger. Presentation was on-point. I had a Guinness with a little surprise on top (a 4 leave clover) never seen this before. The service was astounding. We will be back 5star from to

My safe place to relax after a long day at work. Staff are great and very friendly and make an effort to know their good clients. Appreciate thier efforts to keep trouble makers from disturbing their clients and good a clean location too.

Came for the football and to meet some friends. All the staff tonight were amazing and very welcoming. Leah was particularly attentive and gave great service!

Overpriced - How can you justify charging central London prices in Harrow - pints £6.50 really? Doesn't make sense.

Went for lunch here - 10 people. They've run out of fish, chicken and beef. Menue was so restricted it wasn't worth thr effort!

Hi the two star rating for the food because it was a Sunday lunch served cold and had to be reheated everything else was fine

Today we went to get cocktails and they were SO BAD. Literally the most watery and flavorless coctails I have ever had. Kindly told them about it and they could not care less. I’m not exaggerating.

my local pub, always have a good time. great atmosphere and amazing staff which always makes it better

Best time ever!! Favourite pub in harrow fosho. Excellent service!! The team are very fun. Had the best time this weekend !!

They do a really affordable nice roast!!!

Have frequented this place a lot! Love their cocktails and vibes! For food I am extremely fond of their chicken wings,cod goujons and karge sticky chicken. Cocktails-extremely live their old fashioned and caramel apple. Most of the time they have some offers going on so you can check the greene king app!

Got told on the door kids out by 9pm but when inside was refused a table for food as kids had to be out by 8pm and it was 7.50pm only wanted to have some food then was leaving but was REFUSED AVOID!!!!

せっかくクリスマスイブが日曜なので、妻とサンデーローストを食べに行きたくなったから、近所にあるRoyal Oakに訪れて、大満足でした。 料理もデザートも美味しながら、店のクリスマスディスプレイもとても素敵で、温かい雰囲気に囲まれる感じがしてます。🌲 妻と温かいクリスマスイブの昼を過ごしました。♥️

Best pub in Harrow. Milli was exceptional on my visit, really helpful and friendly. The Christmas decorations were so nice, made such a nice atmosphere! Great food and drinks, will definitely be coming back for the karaage chicken.

Very nice service and lovely atmosphere. Good place in central Harrow.

Amazing customer service from Beth , LeH ,Millie and the security Parshwa and their colleagues tonight. We will always come back specially in the cold weather ..... Friday night.... 😃😄😁

A large busy pub. Great staff & great food. In a prime location in shopping centre. Highly recommended.

We had a great time celebrating the end of the year with family. Food was yummy, children were welcome and everyone enjoyed the party. Kudos to Milly, Yoni and the nice dude with glasses who treated us with crackers and were very nice!

Very friendy lovey lady behind the bar,very bubley , she remebered what my friend had oldered before i had two pints of rocking rudoff, .my friend had jd . Cant waitbto back

I visited this pub a couple of months ago during the moretti promotion and found the service provided by the tall bearded man behind the bar to be extremely rude. I ordered a moretti and turned my phone to the bartender to present them with my qr code to then be insulted by them. In a passive aggressive voice he looked at me and said “oh, you have a code”, “you need to say that you have a code”, “basic communication skills”. For your information, I had been working an extremely late shift, and furthermore, body language is registered more than speaking, I’m holding my phone in front of you as I’m clearly presenting you with something, a valid authenticated for that matter. I used to enjoy visiting this pub prior to my visit even though it was always full of undesirable low class types as it was the only pub in town with Estrella on tap but I guess I’ll just stick to getting a multipack from the offie.

Great place for hanging out with colleagues . Good food , great service! Recommend

Delicious fish and chips. Not eaten here before but stopped in while out shopping. Lovely and Christmassy inside. Ordered the fish and chips with mushy peas. Really light batter and good chips. Nice and clean and cosy and staff were very friendly. Will come again.

Sadly the place has gone down hill. It's not very clean. The food offering is poor. The service remains excellent 👌 and is the Pubs saving grace. The Manager seems to have a thing with tables and chairs. They are constantly moved about. Perhaps he could spend more time on cleaning, especially the windows. I tend to leave the food well alone.

Friendly pub, delicious nachos. Attentive servers.

I didn't have any food so i can't comment on it's quality but every time i have been to this pub one of the bar staff, i think her name is Beth, has been so helpful. Her manager Millie was also very helpful. From recommending drinks to just having a chat and engaging with myself and the people i was with i can tell that they have a strong work ethic and care about their customers. I would definitely reccomend.

I've been twice with my wife and once with our daughter. On both occasions the service was warm , friendly and professional. Its large and comfortable with a good range of food. I will visit again for sure.

Nice bar and great staff. Beth and Chris were very funny. Really handy when doing shopping and need something to help you get over it.

Love the service from Beth, Milli and most of all Leah & Tinika. World class service here.

Lovely pub, used to be my favourite in the area but whenever Beth is working I feel so unwelcome. Extremely miserable and makes me feel like an inconvenience for being there. Can feel the bad vibes literally radiating off her through the pub. Going downhill quickly.

Worst pub in harrow. Go to the junction for a similar but better vibe or the castle for a slightly more upper class vibe. Beth, the bartender was especially rude, condescending and patronising, after 5/6 years in the establishment, I believe it’s time for her to move on, her comments and attitude felt racially charged.

Shocking staff especially Beth, rude from the get go. Pub has absolutely no atmosphere and I would recommend The Junction Gaton Road.

Beth, Chris, Millie, Lia and James are amazing! Very friendly pub, always warm and welcoming and can request music it’s fab ☺️

I have never seen a video camera in the toilet. I'm disappointed, grade 0

Is the first unbelievable situation. I come with my Family from shop to spend time in Royal Oak pub from harrow and my daughter was take from out of pub before arriving to a pub sausage roll and the lady working in this pub said she is not allowed to eat food from outside…. 🤷‍♂️👀 what is that ? Is a professional? Or offence? Discrimination? What is? And when I asked why you did that she answered don’t be rude because that is a policy but she was with me rude. What is that ? 🤷‍♂️🤷‍♂️🤷‍♂️🤷‍♂️🤷‍♂️ …. Is looking like a professionalism.

Good food, great service by fantastic staff

Mi sono fermata con mia figlia che vive lì vicino.. nonostante abbiamo preso solo un tè la ragazza è stata molto gentile e cordiale.. sicuramente se torno a fare visita a mia figlia ci torneremo anche x pranzare/cenare

Rude bar staff. When I asked if they could change the TV to show football in an almost empty pub I was told it was the company's policy to prioritise rugby. When I pointed out this was an odd policy as the football was a London team and the rugby was Wales Portugal I was told that it was the company's policy so I should deal with it. Unacceptable response to a paying customer.

Amazing place. Great vibes, nice outdoor space. Excellent service. 10/10 would recommend

Very nice atmosphere and a great selection of 0% beers which I could enjoy! If you want to go out but don't drink this is a good establishment to visit

No discipline at all, how to talk with clients, one lady on the till behaved so rude as i had glass of coffe & I wasn’t aware of that it’s not allowed in the premises, before even taking order, the way she denied me to throw the glass or just get rid of this first(this was her words) & my husband was talking with her & she left the counter in between 👏👏👏👏

Come here often for food with friends and family, always such a lovely vibe and all of the staff are so happy to see you and do everything they can to make sure you have a great time! Milli especially is always on hand to help and have a laugh!

Han amazing experience in this pub!I was so pleased with the service from Yonka.Very impressed with the quality of the food I received.I will definitely recommend it to all of my friends 👌

Amazingly good absolutely beautiful food. The staff especially Bethany made us all feel welcome nothing was too much for any of them. We will most definitely be going back when there again.

Lovely pub. Excellent service provided by Yonka. I definitely will be back.

Royal Oak it’s a lovely Pub, it does have a lovely Garden, staff are amazing they very friendly, I would definitely recommend it to anyone

Been in here many times as live close by! I went by myself to watch the arsenal game....... was a fantastic atmosphere and multiple screens to watch and not over crowded! I've eaten here before and was terrible! I ate today and it was 10/10 Flat iron steak perfect! The staff were really friendly too! Be bk next arsenal game! Glad it's improved! So much better! Be a go to rather than avoid! Thanks guys!

Food was nice tasting, but not much of it for the price. Service was very good. Karaoke night. So was getting noisy when we left.

Great place to eat and drink, friendly staff and best management ever

Tasty food, great prices, fantastic and friendly service from the staff, the chef Maunik was serving the Japanese chicken as a taster we liked it and stopped at the Royal Oak for lunch. I will definitely go back! Lots of seats outside which is nice to sit and enjoy the weather !

Lovely place to eat and drink, staff are very nice and the food is unreal. Will be back many times! Thanks guys 🙏

The portion sizes are great and tasty. Welcoming staff who pour instgrambly worthy cocktails. Nice sized placed with intimate corners available 😉 and outdoor tables with perfect people watching scenes.

Excellent location close to the shops, perfect for somewhere to relax and have a drink or a bite to eat. Great selection on tap and the menu and wonderfully helpful and kind staff! Will be visiting again!

Lovely service from Beth, always makes my day to see her working and she makes such an effort to make everyone feel welcome

Just came here for dinner and drinks and got fantastic service. Reasonably priced as well so I’m definitely coming back

I went into the pub on Tuesday 1st as i happened to be in the area and saw they were holding a quiz night. I thought it would be a great laugh, the ambiance was cute with tea lights making it an intimate setting. The staff were friendly and one especially was lively (I wish they were all like her), she got the crowd going and was very humerus. She was a short lady with shaved hair of an ethnic background. The drinks were reasonably priced and i was happy there were nibbles available to buy. The cleanliness of the pub was kept to a high standard and no cups or dishes were kept around for too long. I would recommend this spot and hope the traffic of people picks up to showcase the range of people in the area. I will pop in again for lunch and will pop a review too.

Good food. Good value for money and Great service from unbelievable staff at fantastic prices. Would highly recommend

Yoni and millie are amazing. Love coming here weekly. They are both hard working and are part of the family there

Visited after work with some colleagues and found ourselves in the middle of a quiz night which turned out to be a real laugh. Atmosphere was great which in no small part was down to a bar staff member called Tanika. Her energy and enthusiasm for the night was outstanding and she really made the night. Will definitely be back!

the staff were friendly. food came out quickly and was good quality. will definitely be coming back.

Always friendly staff ready for a laugh and joke Bethany always happy to see me. From the general manager Chris all the way down to all the friendly staff makes it a pleasure drinking there.

The manager was awful , very rude. She misunderstand their customers enquiries and not even apologise. keep away from this place.