The New Inn in Telford and Wrekin - Phone Number, Reservations, Reviews

Popped in for lunch and ordered 2 burgers. Service was spot on throughout and the food was almost great. My spicy bean burger was great except for the bun which had something brushed on the top making it greasy and difficult to eat. My partners beef burger looked cheap, the burgers themselves looked very poor quality and I suspect there was more meat in my veggie burger. My only other gripe is the chopping board it's served on, it makes it very difficult to eat and the little baskets the chips come in are unnecessary. I am aware that these look fancy but a plate is much better.

Great place for a tasty ale, the usual and guest ales, plus ciders and lager. They have a good food and varied menus also for vegetarians and vegan. Special deal in foods Mon to Fri. Good atmosphere. Plus Friday and Sunday entertainment. Great pub with booth seating and snug area. Recommend.

Really had a good time, the staff were great, the food was tasty, seemed homemade and they sell Aspall cider. Definitely be going again

It’s really good I love the beer, live the Joule’s it’s really very nice thank you again

Ordered brisket loaded fries, portion was small, fries quite soggy, and had minced meat on- definitely not brisket. Didn't want to make a fuss at the time as I was with a party.

Good quality food, and excellent service. I hghly recommend.

Brilliant food at brilliant prices can't moan. The landlord and staff are brilliant the best pub in Newport by far in my opinion would definitely recommend 👍🏼

Best hot dog ever!!! Had the top dog, best hot dog ever. Topped with steak on a top a delicious hot dog. Kids all had steak cooked to perfection and my partner had the mixed grill. It was delicious.

We met another family today for Sunday dinner. Was a great choice. Some had the full dinner, some a loaded giant Yorkshire pudding and others off the main menu. Although 9 of us all ordering different dishes, everything came out together, hot and within 20 minutes. Landlord popped out the kitchen to check all was good. They were very busy, the team were great and the food excellent. Will be trying their Thursday grill night next.

A great pub, the best in Newport for food and drinks. There’s a lovely outside area great for a hot day! Matt and team have always welcomed us from the moment we’ve walked in. They go out of their way to make sure the food is perfect every time. Sunday dinners are a must! Obviously we visit regularly and would recommend it for a drink in the sun and an afternoon snack or a place to eat.

The pub boasts that it was pub of the year in 2016, but that was under a different, landlord. Unfortunately the current encumbant has let standards slip allarmingly. On the day we went for lunch there were around 20 diners, but only one member of staff. This poor girl was run ragged, taking and delivering orders, clearing and cleaning tables, as well as running the bar. The landlord did appear once, glanced round, took a till reading and disappeared. The food itself was truly dreadful, with the veg clearly left overs from the weekend and re-heated (and this includes the roast potatoes). Whilst it was inexpensive, it was also largely inedible.

Best steak, at a lot less money than other local restaurants. Great service and Mat the chef realy knows his fare. Would highly recommend. 5 stars absolutely.

Luckily we happened to visit on Tuesday's Steak Night. Wow, food was outstanding! 💋 Best steak I've had in a very long time. Steak was so tender and everything was faultless. All for a £10 too!! We will be back very soon. Fab. Thank you 👍 🌟🌟🌟🌟🌟

My brother and I came to the New Inn for a dinner. We were greeted by a very friendly service manager, and that basically set the theme for that evening with the service manager, bar attendant and food server all being very friendly and polite. The food servings were very well priced and had large portions. I was very impressed and while I have only a short time left in the UK I will certainly be returning and would recommend them to friends and travelers alike. The business has a lot of share platters so if you are the romantic type and like to share a large platter for dinner and even desert then you wont be disappointed.

took my colleagues here for an evening meal and it was really nice. there was a great pint of ale available which is always a bonus and some superb home cooked food. i definitely recommend. come lovely hospitality too

Lovely food, fast service and friendly staff. Will be returning.

Grill night on a Tuesday.... awesome, highly recommend!!

We came with the family for an early dinner. Service was great, staff are really friendly. Food was lovely, really yummy fish and chips. Will definitely be back 😁 x

Joule's owned establishment in the heart of an old fishing town. A short walk from the Newport canal and lovely range of ales.

Had Sunday dinner here today with the family. Lovely roast dinner and plenty of it. Staff were lovely and we were made to feel very welcome.

Had a fab Mothers Day Lunch. The pub was extremely busy, but we received excellent t service. Our food was delicious and piping hot. Would highly recommend.

One of the worst experiences we’ve had in a very long time. We arrived for our 4:30pm pre-booked table only to be welcomed by staff with puzzled faces. It seemed that our table booking had not actually been reserved or set up. Fortunately, the pub wasn’t busy and we were allocated a table (right in view of the bar). We quickly ordered our drinks at the bar and took them over to our table. We then spent around 20 minutes deciding what food to order. We were informed that our order needed to be ordered at the bar so we made our way there and relayed our food order to one of the staff members who put it through their system. The young lady who took our order repeated it back to us and it was all correct. Naturally, we made our way back to our table to enjoy our drinks and wait for our food. 45 minutes went by and still no food. I decided to ask one of the waitresses for an update as to how long we would be waiting. I explained that we had onward plans and so just wanted an idea on how long the food would be. The young lady went to the kitchen. She then returned to our table and said that our order would be another 10 minutes and the wait was ‘on the fish’. I explained that the only fish we had ordered was a side dish and we would be happy to receive the rest of the food. Another 15 minutes passed and not only had we received no food, but no update. I approached a different member of staff and explained the situation. That member of staff then went into the kitchen. She then came out of the kitchen and walked straight past our table and towards the bar area where we could see the staff talking between themselves. Within a few minutes, the member of staff who we spoke to initially stormed out of the kitchen swearing at the kitchen staff. It made us feel really uncomfortable. A different member of staff (somebody who I think had just started their shift) then came over to our table to explain our food order hadn’t made its way to the kitchen. This was despite a staff member having laid our table with cutlery and condiments and the false information given about the wait on the fish. Despite the half hearted apology and confirmation we would not need to pay for our drinks, the service provided was abysmal. I was told that the manager was too busy in the kitchen to come and speak to us and I was asked to leave my contact details so that they could contact me (I didn’t ask to speak to the manager but I would have expected them to address the situation with us directly, especially considering how quiet the dining area was). It was abundantly clear that the staff recognised how poor their service had been and were not in any way willing to address it at the time. I am still yet to hear from management. We have eaten here before and not had any problems. It’s a shame that this experience has now meant that we will be very reluctant to return in the future. It would have been very different if the staff had dealt with the situation honestly and sincerely.

Good value food and good service. Can't complain

We visited here Saturday evening. Pub was clean, warm and welcoming. We had reserved a table over the phone that day, the bar staff told us where to sit. We ordered at the bar along with our drinks. When the food arrived it was well presented and piping hot. I had the Moo Inn Mac Attack Burger. The brisket was delicious, Mac was cheesy and creamy. The whole combination was amazing. My partner had the fish and chips. He said the batter was perfect. We will definitely be back as there was lots on the menu we want to try.

One of the worst experiences we’ve had in a very long time. We arrived for our 4:30pm pre-booked table only to be welcomed by staff with puzzled faces. It seemed that our table booking had not actually been reserved or set up. Fortunately, the pub wasn’t busy and we were allocated a table (right in view of the bar). We quickly ordered our drinks at the bar and took them over to our table. We then spent around 20 minutes deciding what food to order. We were informed that our order needed to be ordered at the bar so we made our way there and relayed our food order to one of the staff members who put it through their system. The young lady who took our order repeated it back to us and it was all correct. Naturally, we made our way back to our table to enjoy our drinks and wait for our food. 45 minutes went by and still no food. I decided to ask one of the waitresses for an update as to how long we would be waiting. I explained that we had onward plans and so just wanted an idea on how long the food would be. The young lady went to the kitchen. She then returned to our table and said that our order would be another 10 minutes and the wait was ‘on the fish’. I explained that the only fish we had ordered was a side dish and we would be happy to receive the rest of the food. Another 15 minutes passed and not only had we received no food, but no update. I approached a different member of staff and explained the situation. That member of staff then went into the kitchen. She then came out of the kitchen and walked straight past our table and towards the bar area where we could see the staff talking between themselves. Within a few minutes, the member of staff who we spoke to initially stormed out of the kitchen swearing at the kitchen staff. It made us feel really uncomfortable. A different member of staff (somebody who I think had just started their shift) then came over to our table to explain our food order hadn’t made its way to the kitchen. This was despite a staff member having laid our table with cutlery and condiments and the false information given about the wait on the fish. Despite the half hearted apology and confirmation we would not need to pay for our drinks, the service provided was abysmal. I was told that the manager was too busy in the kitchen to come and speak to us and I was asked to leave my contact details so that they could contact me (I didn’t ask to speak to the manager but I would have expected them to address the situation with us directly, especially considering how quiet the dining area was). It was abundantly clear that the staff recognised how poorly their service had been and were not in any way willing to address it at the time. I am still yet to hear from management. We have eaten here before and not had any problems. It’s a shame that this experience has now meant that we will be very reluctant to return in the future. It would have been very different if the staff had dealt with the situation honestly and sincerely.

Unfortunately we chose the New Inn to visit today for our Mother’s Day breakfast, and left feeling very disappointed. We arrived at 10.30 and ordered 4 adult breakfasts and 2 children’s, there was no choice of bread, just white and no black pudding, but we were still charged the same price of £10 per breakfast, and the children’s at £8. It took about 20 minutes for our drinks to appear and after about 40 minutes our food appeared, but only half of it! After another 10 minutes I went to ask where the other half of our order was, only to be told the till hadn’t sent the rest of our order (it was one order only) to the kitchen!! All in all we were waiting around 1 hour for breakfast, by which time the children had finished eating and were getting inpatient! We were offered a complimentary hot drink each, which took even longer than the rest of the food to arrive. Just as we were about to ask for our money back the food arrived, it was lovely, but sadly the bad attitude of the one waitress, who clearly couldn’t give two s#%ts about how annoyed we were only added to this awful experience! We will certainly not be returning to this establishment in future!

Really disappointed with the food the last couple of times we’ve been which is a shame as we used to come frequently and never had a bad meal. We came near Christmas last time and they shouldn’t have served food that evening as it was packed and they were obviously understaffed. Food was all over cooked. Our last this week, we paid £5 for chips and they were awful oven fries & barely any of them. We felt ripped off. The staff are lovely but the food is very disappointing.

Great bar, only went in for drinks, great range of real ales, food looked good so will try that next time. Really friendly, well worth popping in

Excellent veggie lunch option and good coffee. Lovely to have an unusual beetroot and sweet potato wellington as the veggie option. Veg sides were a nice mix and cooked just right. Lovely staff & excellent service. A cosy log fire made for a perfect Sunday spot.

Excellent Sunday lunch in front of an open fire. Couldn’t fault the service, food was perfect. Will be back very soon with friends.

We went here last night for food. We had the New Inn Ultimate Sharer. Now to say this was cooked to perfection would be an understatement this meal was out of this world. There was a bit of everything on there plenty for the both of us to share. We had to get some of it boxed up to take home with us as we just couldn’t finish it. There was a quiz on which we were told about when booking, but we sat up by the fire so it made no difference to our evening. The pub was extremely busy, but the girls on the bar were friendly and attentive checking our food was ok. We are already planning our next visit as the table next to us ordered burgers and they looked mouth watering. Who knows next time we might join in with the quiz.

We visited here for a family meal on a saturday evening. The pub was busy, but we had a table reserved. The staff were friendly and welcoming and ensured we had a vegan menu as when booking we informed them there was one person who was vegan. Their options were better than anywhere we had been before, they had the vegan shepherds pie. I had the bacon and cheese loaded fries and a mac and cheese topped lasagne. Fries were a good portion and had lots of topping. The lasagne was amazing, great combination. Good portion sizes. I had no room for dessert, but others had the homemade sticky toffee pudding and said it was to die for. Overall our visit was good. Everyone enjoyed their food and we all said we would visit again. The staff were lovely and the pub was beautiful and clean. Thanks for a great family evening.

Went for food. Was excellent food tasted amazing reasonably priced great staff very attentive. Definitely recommend and go again

A group of us went here for a meal. One of our party ordered steak and asked for it to be rare. When the steak came out it was definitely NOT rare. A replacement was offered again this was NOT rare! Also this was sent back out with the cold chips and veg it was previously sent out with. To top it off the peppercorn sauce was gravy with peppercorns in. It wasn't a cheap dish at £26 gor an 8oz steak. Have eaten there before maybe the regular chef was off. Definitely won't be returning again.

The food was amazing and the staff are so friendly will definitely be going back there again would highly recommend going in for food and drink.

I had the bacon cheese rush, and it was amazing, fully recommend, service was great all polite staff, will be back!

We recently came to the new inn for our evening meal after seeing the food advertised on Facebook - we were very excited to try as it looked delicious and heard great things about this pub. When we arrived the pub was fairly busy but quickly greeted with friendly staff ! For food i ordered a burger and my partner the same food came out quickly , lovely portion sizes , everything was hot - we both agreed it was one of the best burgers we’ve had! We will definitely be coming back again with the experience we’ve had !

Popped in for a quick lunch after walking the dog. Decided on a beef sandwich which was a mistake. The bread seemed to be supermarket pre -sliced but the worst part was the beef, it was medium to rare in parts and also contained large pieces of fat. Good job I had the dog with me as she ate the meat and what remained was left.

We went to the New Inn on a Friday afternoon, we have been before and had some lovely food, this visit was unfortunately the opposite. We ordered off the standard menu, a Chicken with honey and chilli sandwich with fries, a beef stew and a Jingle burger. It took quite a while for the food to arrive. The Stew was just a plate of very dry beef hardly any juices or gravy, the red cabbage just tasted of excess vinegar and didn't taste fresh at all, and to top it off, it was freezing cold in the middle, so was obviously just taken out of the freezer/fridge and microwaved. This was returned swiftly to a member of staff who was just coming out of the kitchen. The Chicken sandwich was 'ok' but didn't have much flavour to it, seasoning may of helped? The burger was fine, nothing special but the Coleslaw that came in a separate ramekin, didn't taste very nice at all, so that was left. Sadly, not the standard of food we have received here before, but it has lowered our opinion, and we will not be in a hurry to return. 😔 I will just add that my husband was offered a replacement meal for his beef stew, but I'm afraid he had already been put off by then. We were not charged for the Beef stew, it was taken off the bill, but really the whole meal was well below par.

I ordered beef stew cheesy mash red cabbage and crusty bread which sounds great. They had no red cabbage so replaced with broccoli which was ok. I had to cut a lot of fat from the meat the potatoes were a sticky texture with very little taste and they forgot the crusty bread. When I asked they brought me a white roll without butter

Come here for Sunday lunch, after seeing the pictures posted on social media I was looking forward to a Sunday roast. However after today’s roast I won’t be going back in a hurry. All the veg was cold and tasted off, the meat wasn’t cooked properly, the yorkshires tasted stale and the gravy was awful! Such a shame as I was really looking forward to it.

Nice atmosphere for a few drinks. Like their ales.

Fires on , Green Monkey on, great food and atmosphere. Been several times now for drinks and food, tonight I asked for a variation from the menu and it was no problem and delicious. Highly recommend

2nd visit on a Saturday lunch time and the last. Unreasonably long wait for food, first visit was only bowls of chips! Nearly an hour and then had to chase. 2nd visit advised 40 mins, ended up over an hour and order wrong. Pub virtually empty on both occasions so really odd why they’re failing on service. Not the easiest place to visit owing to no parking so absolutely no incentive to make the effort again.

Good beer, very pleasant young girl behind the bar. Food very poor 3 x burnt chicken wings, very dry ribs, a few onion rings and bowl chips £20. Complained to the young girl, but no manager around. Such a shame as I was hoping this to be a regular lunch venue. Come on Joules please do better

Went for lunch and ordered fries with brisket which came with melted cheese on the top... Absolutely delicious! Lovely pub and very welcoming.

Good food, drink and service. Just seems many flies around.

Been past here a number of times on the way to Waitrose. Went for Saturday lunch. Ordered the ultimate sharing platter, mac n cheese loaded fries, and the brisket loaded fries. The platter was amazing. Not greasy at all. The mac n cheese fries were bland and wouldn't order again. The brisket topped fries were amazing - the beef just fell apart and melted in your mouth. Would definitely come back again. The server was wonderful and extremely friendly - hard to find these days.

Excellent evening of Jazz tonight, lovely atmosphere, great bar service too 👍

Visited today 16/9/23 Arguable the best value food in town! Very friendly say staff. Blonde hair lady behind the bar was a star. 10/10

Visiting friends and came across this Joules pub, I enjoy their ale. Nicely laid out place, we sat in the beer garden. I had a pint of the Pale, which is always good and we shared some snacks.

Overall a lovely meal in a nice setting! The gammon was delicious and I loved the parmesan truffle fries, definitely worth the £2 upgrade! The sausage and mash was also tasty but is a smaller meal - my fiance had finished his meal far before I finished mine. This was very close to a 5 star rating except for one issue with the meal upgrade: I wanted to upgrade with both truffle fries (£2) and surf and turf (£3) however I was told I could only have one upgrade and in order to have both I would need a separate plate of truffle fries as a side, which I am still confused about as I cannot understand why I couldnt just pay the £5 total cost to upgrade with truffle fries and surf and turf, and the staff couldnt explain this either, only that I could only have one or the other. I decided on truffle fries for the upgrade and missed out on the surf and turf. Also, the table was dirty on arrival but this was cleaned instantly when we raised it. Despite the issues with the meal upgrade options, the staff are friendly, the food is lovely and the prices are reasonable. Would definitely recommend a visit!

Good pint, friendly staff and dog friendly. Ticks the boxes for me.

Gave this place another chance after the change of hands. I have to say the food is superb! The pulled pork burger was so so good. Didn't have to wait long at all. The lady behind the bar was very nice and kindly brought some water over for my dog. Looking forward to going back!

There were 15 of us in for a meal the night before a wedding. The land lord was helpful on the phone and responsive through whats app. He advised us to pre-order our menu choices, which we did. Everyone enjoyed their meals and the dishes all came out together. Burgers,fish and chips,sea bass and pie were all excellent quality and everyone agreed they would be more than happy to return. Ales were well kept and there was a good choice on the bar.

Great lunch, large fish and chips cooked brilliantly with a nice crispy thin coated batter and ham hock cibatta with soup great quality as well. Good beer and staff provided a relaxed friendly service, well worth a visit again.

Had a lovely Sunday roast Turkey very Good reasonable priced very dog 🐕 friendly would definitely go a gain

Best fish and chips I've ever had!

Saturday evening, arrived 8.10 and bar staff advised we couldn't order food for an hour, despite the place being half empty. So we confirmed the kitchen was open until 9.30 before ordering a bottle of wine intending to order a meal later. Went back to bar to order food at 8.50 (getting hungry) only to be told the kitchen was closed?! I was fuming as we checked all this before ordering drinks. So too late to eat elsewhere either. This place used to be an amazing gastropub, but a local confirmed it had changed hands a few years ago.. it shows! Menu looked very basic pub food and lots of half full plates being returned to the kitchen whilst we waited our hour thinking we could order food.

We stopped off here on our way to north Wales on a Friday night. We had two tired kids with us. It wasn't that busy and the food was nice enough, chips were good, but we had to wait over an hour for our food. We had no warning that it would take that long. Nobody came over to explain, only when we asked where the food was were we told that it was just being prepared. Our kids were climbing the walls asking why we couldn't go to the chippy over the road. We were offered a free drink. We'd already paid for the food so couldn't knock money off the bill. We eventually arrived at our destination past 11pm, over an hour late. It's a nice venue but disappointingly I probably wouldn't visit again.

Spontaneous pop in on a Thursday lunchtime. Great ale and a fish sandwich that totally exceeded my expectations! Light crisp battered goujons on huge ciabatta rolls, really tasty, served with soup which was well seasoned with pepper all at an excellent price. Hubby and son had burgers which were massive and soon polished off We intend to return!

Really nice space, tables well laid out ti avoid crowding. Large outdoor covered area too with additional seating. Friendly staff, including the manager who came to check everything was OK with the food... The food... amazing! It's the kind of gastropub with a small daily menu, but everything has earned its place on there... so although there was only 1 plant based choice (marked as vegan), when the quality is this good, it barely matters. I had the beetroot and butternut squash Wellington, and the cheese board instead of dessert. It was all spectacular.

Cracking Sunday lunch today! Great gluten free options for nearly all menu items!

Excellent pub. Friendly staff, nice atmosphere and the food is good too. Worth a visit

I am so disappointed. This pub was amazing for food and a great place to bring family and friends, but i was let down and embarrassed when i brought my friends for a meal here. We were first in and last to get food. When we received the food it was dry. The staff had to go and buy food supplys from waitrose as they had nothing in. They only good thing was the service from the staff. They were apologetic and gaves a very large discount and free drinks. Even their waitresses thought the food was shocking. The pub needs to get back on its feet fast.

Nice food good beer. Enough said.

Loved this place, visiting the New Inn came at a perfect time. On a Saturday, we walked into Newport and found that none of the pubs/eateries in the centre of town served food between 3pm and 6pm. This was very disappointing! We were about to give up until we found the New Inn on our radar - it was a short walk out from the centre, which is why it wasn’t originally one of our options - and we were so glad that we chanced upon it! The staff were lovely and friendly from the offset and - most importantly - they were serving food. Everyone in our group enjoyed the food and drinks, and the vegan options were very good! Banana blossom “fish” and chips is not a common menu item in the most populous of places, so to find this in Newport was a welcome surprise. The corn ribs - while delicious - were very messy. Normal ribs are pretty messy, I guess? Pub started to get busy later into the afternoon, which shows that it’s a popular spot for locals and it made for a great atmosphere. If you’re visiting Newport and don’t want to get disappointed by Bod, The Bridge, or Shakespeare and their weird kitchen opening times, just go to the New Inn. It’s most likely the better option regardless!

Unassuming from the outside but lovely decor and layout inside - cosy corners if you want them. Friendly and attentive staff, a good range of drinks and an appealing menu. We went on a Sunday so the roast is the obvious choice, although the fish and chips went down well. Large car park across the road too! Would have been five stars if the food was next level up, eg if the gravy was homemade or the veg went beyond crisply boiled.

Our go to place on a Friday early evening to start the weekend. Friendly staff, nice food and good beer. Deserves to be more popular than it is.

Gone right down in my estimation..been visiting for6 years'ish..ale was immaculate...great welcome...whoever has it now HAS NOT A CLUE...get a grip and get it back as it eas

Very nice evening...polite efficient staff..can't fault food...all Covid 19 rules adhered to. Highly recommend the Roast Turkey & Xmas Pudding...left me feeling very full & satisfied. Well done Darren & team ....xxx Change of management 2022...trade declined due to being closed for several weeks between managers. Staff all changed. Has now started small food offering but yet to try. Given time the New Inn should ne popular again

Went for a Sunday lunch meal as never had a bad experience at the New Inn before.All started of great lovely drinks and starters. Unfortunately when the mains came out the gravy was so watery it ruined the meal,when we approached the staff after we wasn’t table checked neither asked how the meal was no one came back over to discuss it further for the price I wouldn’t go back again.

Staff are great, really nice garden when the sun's out Just wish they would update their wine menu, the choices they have don't taste very nice

Went for Sunday Lunch, food was lovely, staff were very accommodating and the Gin was good too. Thank you The New Inn 👌 😊

I have been to this great pub for food, drink and entertainment many times but on 20th Feb I arrived at 16.15, having walked from the other side of town in bad weather and asked for a table for one. The advertised food serving time was up to 16.30 so I had walked fast to get there. I arrived and was told they had stopped serving. No apology. I contacted them via Facebook and still had no apology. As I say, good pub but this poor advertising and customer service has put me off

The meals seem so different, gone simple. Steak meal , steak was lovely, chips were like boiled spuds. Not nice garnish

Great place 👌 Lovely pint and people and a live band too what more could you need.

Looking forward to eating here but kitchen closed due to unforeseen circumstances. Told bar staff we would have to have a chippy tea on our way home instead . We were told to bring our tea in the pub. Staff then proceeded to lay our table with cutlery and condiments. Can't say enough good things about the staff at this lovely clean and friendly pub.

Went in today first time in ages as last time beer was awful, sadly it hasn't changed,lovely staff ,lovely wine, annoying as we only just live over the road ggrrrr

Visited on a thursday evening with friends. Big room with some large groups of people made it quite noisy. Interesting menu, not a great choice for vegearians. Table service for drinks, which were dealt with quickly. Food took a long time to arrive but was well presented , tasty, and a good size. Service through was very pleasnt.

The new is great the young men at the bar this eve were great ......and very understanding even though I hated the beer ....but well done for service and ambiance !

Came here for lunch on Saturday with family including two grandchildren aged 18 months and age 5. Lovely waitress who served us, food was nice and tasty the only gripe was we had to wait for nearly an hour for our food so our grandson was getting grumpy. Board games and blankets made the wait better. Will return soon.

Disappointing. The food was not good at all. it was a shame as the pub itself is lovely, the service was very good and the selection of gins was great and tasted lovely.

Came for a quiet meal with another couple and their 6 month old baby. To start, our friend had ordered a burger which we were informed 30 minutes later they had none left. We then watched the waitress tell another table the same thing, order something else only for their burgers to turn up 5 minutes later! We had to wait 50 minutes for our starters (baring in mind we had a Camembert sharer& 2 lots of cheesy garlic bread!) & when they arrived only 3 out of 4 starters were delivered & the Camembert was missing chutney as stated on the menu. We then didn’t have any cutlery for about 5/10 minutes and had to go inside to ask. When the cutlery finally arrived we only received 2 sets for 4 people. When the last portion of cheesy garlic bread finally arrived our main courses came out at the same time. Completely baffled, we had to ask for them to be taken away as we were still eating our starters. By this time it was dark and our friends baby was becoming uncomfortable. When they eventually came to take the starters away & brought our mains, the waiter didn’t know which steak was which (one was well done, one rare & one medium rare). Not to add the steaks came out with skin on fries when they should have been with hand cut chips (minor I know but when everything else had gone wrong, the least they could have done was tell us they had no hand cut chips). By this point we were completely put out and just wanted to leave, however we had paid £50 per couple for our food so we’re begrudged to walk away! When we complained we were offered a round of drinks on them which we accepted as we thought this was all we were going to get. There was also a bottle of alcohol dropped next to our table. The annoying thing about it is the food was actually lovely. The steak was cooked lovely & tasted really nice. Oh and to top it off, as we walked out and past the kitchen, the chef was smoking a vape! To my partners disgust he said ‘why is the chef allowed to smoke his vape in the kitchen’ & the chef came out and spoke to my partner in a rude manner and said ‘it’s allowed mate’. Safe to say we won’t be returning for food. On a lighter note, the young girl who served us was lovely & tried her best to make the best of a bad situation.

Ventured out to Newport today after a time of recuperation following a suspected mini stroke. Absolutely petrified of being out alone! Wanted some nice food now I’ve got my tastebuds back and was directed to the ‘New Inn’. The staff were so patient and welcoming, the pub itself is really lovely and so relaxing, I could have stayed all day!Thanks for such a good experience today, should any cheese lovers read this, I recommend the Baked Camembert! Be warned though it’s a mission for one person to eat.

Initially just popped in for a coffee as we were in this delightful town. The staff were without exception brilliant and went out of their way to provide excellent service. It makes a difference and there is a sense that this Inn really values customers. We decided to book a Sunday lunch with our family and although it was such short notice they managed to find a table. The menu is varied with plenty of vegan, vegetarian and gluten free options. The service was highly attentive and efficient and the food was beautifully cooked and well presented. The Sunday menu offers two courses for £10.00. Good range of drinks from the Joules brewery (who own the property. Parking in the council owned car park (a 2 minute walk) parking in the long stay is free (no ticket required) and the short stay offers 2 hours free parking (you need to obtain a ticket from the pay and display machine) A lovely beer garden which has awnings to protect you from any rain. Wheelchair accessible. Highly recommended with many thanks to all the staff, we will return.

was looking for somewhere close to our hotel, found this on google, was very pleased with the New Inn, service was quick, all the staff were pleasant and very friendly, food was really lovely, we had steak, and the deserts were yummy, would recommend anyone give it a try.

my son wanted a steak so called here staff were very friendly, couldn't do enough for you, food was hot, choice of menus and special, we had the 2 course menu, steak and chips with vanilla cheesecake and chocolate brownie both were yummy.would recommend a visit there is a car park just over the road which is free.

What an excellent Sunday 2 course lunch we had, great value. Will definitely be popping dowm another Sunday 🙂

Food was absolutely amazing, staff very friendly, prices very reasonable and not long waiting time either would definitely go back

After seeing some amazing reviews online and nice photos we decided to pop in for lunch as we haven’t been here before.We had two starters and the Camembert to share which did look nice when placed in front of us.The scallops were cold and I struggled to finish them off and I’m too polite to make a complaint so I started on the Camembert. Standard stuff really, then we turned the cheese over and it was a Camembert from Lidl as they left the label on.We expected this award winning pub to be a bit more fancy.The women’s toilets were not impressive either, 1 out of 3 toilets had no latch and the 2nd one was covered in wee which was also all over the floor but the 3rd one was clean. Tap broken too.Also why we were eating the chef came out to say he had “an itchy eye” to which the manager replied “what do you want me to do about it” then the chef responded “I went to the toilet but didn’t wash my hands”What ‘professional chef’ would say this in the bar area! And if it was a joke who jokes about that!Shame as it looks nice in the bar area to have a drink but definitely won’t return.No one asked if our meal was ok but I think they would of known what the answer would of been which is why they didn’t ask.Pros: our waiter was friendly Cons: everything else

Firstly, I am sorry I didn’t take pictures, I was really hungry, and by the time I had decimated the starter, it felt unfair to that triumph of a dish to take pictures of the others and leave it out…So we were recommended the restaurant by the proprietors of our accommodation, they booked it for us and we just trusted it would be good.We were bowled over. As a former chef myself, I always appreciate a dish I think is a bit daring, perhaps not for all palettes, but superb in its execution.The Hashbrown patties I had to start, gave me an early insight that I might be in for a good night! A delicious balance of pepper, acidity and richness from the poached egg… I shall be recreating this dish at home… and for me, that’s about as high praise as I can give. Then my wife went for the burger, which was tasty but unfortunately for her was eclipsed by the lamb rump I chose… the cassoulet was not what I anticipated being creamy in nature but it was far better than I imagined. The jealousy of my wife grew to new heights! I think the fair description is ‘absolutely banging’ - well done chef you had me with the starter I didn’t expect you to beat it.Finally we get to the final battle ground, sweet… the wife goes for the apple and cinnamon crumble, I attempt the sticky toffee pudding. Well dear reader, you shall be pleased to know it was another win, while the crumble was elegant balanced and modern it presentation… the sticky toffee pudding was a death match of flavours. I still don’t know what won… the sumptuous sauce, the light sponge or the sexy, sexy ice cream. As a peace offer I gave some of the ice cream to my wife. Being lactose intolerant and knowing the dangers of a STP with ice cream, all I can tell you was…. It was worth it.I can’t talk for the rest of the menu dear reader, but follow my choices and you’ll leave a happy camper!

Fantastic evening, excellent service

Excellent service really Friendly Service five starReally helpful any information we needed she found It for us

Nice ,safe and beautiful waitresses

The team are dead freindly and happy to help and answer questions. Frank and the young waitress especially :) The turkey dinner was delish and a massive portion! :)

Home from home and I dont like leaving home!

After ordering a meal and while deciding on dessert we asked if there was a cocktail menu and we were told "no, and if you aren't ordering more food then you need to drink up and get out"!We had intended to order dessert but after this we thought we'd rather go home! The new rules aren't an excuse for rude service, the rude waitress actually turned out to be the manager which was shock.We'll take our business elsewhere thanks

We visited for Dinner and were warmly welcomed and placed our order. The starter of baked Camambert was really excellent. My Steak main course was also very good. The Burger would have been excellent also except that the advertised crispy bacon was really undercooked. We mentioned this to the waitress but nothing was done about it. After we finished the main course we were left alone. Nobody asked if we would like dessert or Coffee. In fact it was very difficult to attract someones attention to get the bill. They did abide by the covid rules very well and everything was sanitised. Only other gripe was that when the main course was cleared away the jug of melted Garlic butter was left on the table and became a solid unappealing mess while we finished our wine. The place was not busy and there were plenty of staff on duty.

Very nice food would highly recommend