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3.5

Based on 1.193 opinions finded in 3 websites

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Nº 316 in 387 in Ashford

Nº 78 of 88 British in Ashford

CUSTOMERS TALK ABOUT DISHES WITH..potatoesturkeysteakcheeseoldchickenmustgarlicsaladpaycookedpuddingmeatroastcauliflowervegetables

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Sophie was absolutely amazing and so professional, a credit to the company, Thankyou for your lovely service Sophie, thankyou

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Andrew W . 2024-10-26

MORE AT TripAdvisor

Excellent service especially regarding allergies the young lady that served us even checked the drink I ordered and noticed that one ingredient was what I was allergic to so 10/10 to her food was amazing cooked exactly how ordered can’t complain about anything will definitely return

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Juski55 . 2024-10-19

MORE AT TripAdvisor

Changed hands recently, and the new management Shona and Richard have really brought this place back to life for locals. The new works outside the pub has put the gardens to better use, more live music regularly, and the new menus are much better with great bar snacks too. On the last Thursday of the month, they host best quiz! Book in advance as tables go fast and it's always packed out! The latest food menu has also brought some great food to the menu, last night we tried it out and the half chicken was fantastic, and the new cheesecake was such a brilliant finish. Some amazing food choices now the franchise has raised the bar on that too. Live bands at least twice a month, some cracking local talent, well worth checking their Facebook page for updates!

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Allan Norris . 2024-10-13

MORE AT Google

Always great service, clean, great food.

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Michelle Elliott . 2024-10-08

MORE AT Google

Went to watch a football match. It was full which just added to the day. The loaded fries were great.

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scott hagger . 2024-09-20

MORE AT Google

Great roast here, one place that does great roast potatoes on a Sunday. (Usually run out about 4 or 5 fyi)

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larry law . 2024-09-15

MORE AT Google

Been here a few times and everytime the service has been amazing. All staff are so friendly and food is outstanding! Would 100% recommend

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Alice-krystal N . 2024-09-09

MORE AT TripAdvisor

Really impressed with the management and staff... why? Because they catered for a huge booking all arriving at once, announced to everyone the way it would work and delivered hot plates of food with well organised service. Well done to all involved 👏.. recommended

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Dave Coles . 2024-09-07

MORE AT Google

Forty eight of our retirement group attended the New Chimneys for lunch. The food was fantastic and delivered piping hot to the table, Thank you to the landlord, chef and waiting staff for the wonderful service

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Clifford Austen . 2024-08-05

MORE AT TripAdvisor

Disappointed with this visit. Food was ok but not great and the onion rings side order were swimming in oil. I did complain but it stayed on the bill despite questioning it. Kids dessert was also incorrect despite being assured is was right, even though server told us it was incorrect initially. Overall I'll probably give this place a miss in future. Shame

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Ben Black . 2024-07-31

MORE AT Google

Great food. Attentive staff. Really accommodating! Amazing cocktails, definitely worth a try. Only suggestion is to display prices in drinks menu more clearly.

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Gaby I-H . 2024-07-13

MORE AT Google

Food and service was great unfortunately there was hardly anyone in there

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Dawn Sharp . 2024-06-14

MORE AT Google

We ate from the new menu. I had the plant based burger which was delicious and a pretty good sized meal, genuinely one of the best plant based Ive had. We also ordered the half chicken with Bbq sauce it was so tender really well cooked, my son was unable to finish it as was such a large meal. For pud we had the vanilla cheesecake, other then the presentation of the side cream it finished our meal perfectly. Highly recommended a really nice place to eat. The waitress was very attentive the restaurant was cosy and had a very homely feel. We will definately be returning

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Julie N . 2024-06-13

MORE AT TripAdvisor

Been here a few times now and food has always been spot on.

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Daniel Ody . 2024-06-11

MORE AT Google

Lovely and relaxing place for drink.Staff pleasent.

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Barry Horner . 2024-06-10

MORE AT Google

Went for a meal for my wife’s birthday and couldn’t fault the food! Would recommend.

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Paul Godly . 2024-06-07

MORE AT Google

5 of us went to an early evening meal. We were given a round table with 5 places settings which was nice. We had Sophie as our waitress for the evening, she was brilliant, treated us like royalty well spoken polite, very charming. The food was very good, we each ate different dishes for the mains and for the sweets. The portions were good value for money. The menu had lots to offer. Our Dan was particularly pleased with his meal which was a recommendation from Sophie. Thank you all at the Chimneys.

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Steve T . 2024-06-01

MORE AT TripAdvisor

Where do I start ? The food was spot on, the service swift and unobtrusive.We were a family of 16 people. Who mainly chose different starters , mains and desserts ,they managed to get everything out hot and swiftly .They even took an extra person who was a vegan in their stride with no complaints.Everyone said how enjoyable the lunch was. From booking the table to paying the bill ( which was spot on) everything was easy .We will definitely return..Thank you ! For making a family lunch a special occasion.

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caroline1965190759 . 2024-05-26

MORE AT TripAdvisor

I went here for Sunday lunch. The serving was huge, meat was generous and well cooked (not dry or soggy just perfect). Lots of veggies and the gravy was exactly how I like it. It wasn’t very busy either and you could sit where you like.

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Meg Deegan . 2024-05-26

MORE AT Google

I’ve had my bachelorette party and our wedding reception at the New Chimneys and it was amazing! The food was delicious and plenty of it, the staff was so nice and helpful, children were having great fun. Thank you Richard and Shona for a memorable celebration! All our guests will come back to this lovely family place!

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Monica Bordean . 2024-05-25

MORE AT Google

I didn't have food as l had already eaten. But l had a brilliant time ,dancing and listening to the Elvis impersonator, who had a great voice.Very enjoyable.

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Marion Wells . 2024-05-25

MORE AT Google

Great meal at the chimneys yesterday evening. Shona gave us the option of where to sit, we chose upstairs as we wanted to catch up and I was aware that an elvis tribute was on downstairs. Service was great by our waitress. I had a chicken caesar salad and my friend had the cheese and bacon burger. We both said the food was delicious. Didn't get a photo of my raspberry sorbet but that was lovely too.

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Samantha Gibbons . 2024-05-25

MORE AT Google

Drove here for 8pm as website clearly says they serve food until 9pm. Got here and the website is incorrect

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Zachary Decent . 2024-05-12

MORE AT Google

Only stopped for a pint,a good atmosphere staff polite,beer garden to the front of the pub was packed,certainly visit again.

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craig trewhella . 2024-05-11

MORE AT Google

Great place, lovely food, lovely staff... and there's lots of events going on there.

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Tracey Mitchell . 2024-05-07

MORE AT Google

fabulous meal for my stepdaughter 18th , could not fault any of the meals

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Sonja Norwood . 2024-05-06

MORE AT Google

Spur of the moment visit , shown to table in restaurant , waitress gave us menus said she would be back for a drinks , we gave up waiting went to get our drinks from the bar , where she was talking to the bar man, got drinks and sat back at the table . Eventually came over for an order . We ordered baked camabert , ham , egg and chips , a side of fries and onion rings . Ham , egg and chips was okay , the camabert had shrunk in size a lot smaller to what it was previously with only 3 small pieces of bread and no onion chutney with no price reduction on the menu I it found very over priced at over £13 . The onion rings were also a smaller portion than before . Also the squawking parrot was in the bar in its cage , I know some people will love it but I find it very of putting as I have a phobia with birds and having seen it out the cage and walking on the bar it does make me nervous

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Julie C . 2024-04-30

MORE AT TripAdvisor

Great pub, and had an excellent band playing. Nice atmosphere and friendly staff too.

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Derrick Howard . 2024-04-28

MORE AT Google

Delicious food, fresh ingredients, cooked perfectly. We had the mushroom and spinach suet pudding and the fish and chips, The waiter was excellent. (Manager: table 32 for 2 1pm 18/04) We also had toffee pudding, one with ice cream, one with custard, lots of sauce delicious, we had soft drinks and lattes. £50 total. The atmosphere was friendly, comfortable seating, considerate staff, quick service, lots of choice on menu. Couldn't fault it. We will go back. Thank-you.

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Elizabeth S . 2024-04-18

MORE AT TripAdvisor

Good parking and outdoor seating, spacious inside, reasonable prices, and decent food. Some dishes were served to perfection, a few were slightly over or under-done. Varied and extensive menu with plenty to choose from. Great decor inside, felt 'warm and welcoming. There's an area that feels very much like a bar/pub with a pool table, large screens showing sports, gambling machines, etc. There's also an area that feels a little like a cafe with smaller tables, but the bulk of the building is very much restaurant seating. Have been here a few times and will be back again - worth a visit!

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Dave Pickering . 2024-04-17

MORE AT Google

Amazing. Seriously couldn’t fault our afternoon. Pre booked a table of 27 for my mums 60th birthday and I honestly couldn’t fault it. NO orders were wrong, they all came out piping hot, food quality/price was brilliant. One thing that was so much easier was the bill at the end. There were, I think 6-8 different family bills and not one was confused or incorrect. Our waitress was brilliant. Definitely will be booking again.

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Kenzie B . 2024-04-06

MORE AT TripAdvisor

Maybe it was a off day like we all get sometimes but it feels like it was rushed and not really from what I can remember last time( does it have new owners?)

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Steve Tidman . 2024-04-05

MORE AT Google

Came for a bank holiday lunch with my mum and we were both very impressed with the food and the service. Neither of us have been to Chimneys since the refurbishment, but we loved it so much that we will now be coming back very regularly! Thank you to Sarah for her excellent recommendations and fantastic hospitality.

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Toby Smith . 2024-04-01

MORE AT Google

Absolutely disgusting food and manager. I booked for Easter Sunday roast dinner for my family. The kids food was greasy but edible the roast dinner on the other hand with inedible; the meat was dry and sent out the wrong one; potatoes and parsnips were burnt and rock solid all other veg was cold and food was not seasoned. When I raised my complaint the first person I spoke to tried gaslighting me into saying is was just “charred” I then had to get my dad to come into the restaurant and speak for me as I was being intimidated by the managers. Wouldn’t recommend and definitely wouldn’t return.

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Nicole Boriani . 2024-03-31

MORE AT Google

Had Bacon and Cheese burger - what can I say! Can't fault it! Absolutely delicious. Cookie Dough for dessert, again marvellous! Highly recommend for the best pub food in Ashford.

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Harvey Longman . 2024-03-31

MORE AT Google

Food warm not hot drink served after started eating not much atmosphere toilet clean bit of a muddle service OK for a drink at bar

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Lori whale . 2024-03-27

MORE AT Google

Customer service was exceptional

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Akisha Creedland . 2024-03-11

MORE AT Google

Friendly staff, reasonable prices. Family atmosphere, lots of events throughout the month. Huge range of options and regular entertainment.

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Kirstina Garrish . 2024-03-09

MORE AT Google

The table not laid properly. Order food took one hr to tern up. Food cold veg not cooked. Desert took one hr to tern up. Bill very over priced. Would recommend not to go there for dinner.

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alan e . 2024-03-04

MORE AT TripAdvisor

The pub is a lovely looking venue. It has lots of space and the live band were very very good. However the service is extremely poor. We ordered food at 2000 hours the food did not get to us until2110 hours. When it arrived I would say 4/6 were poor. The pie was undercooked and slimy the chips were cold. The poor waitress was rushed off her feet. Too little staff in a venue that size. Over priced for what it is. Food very mediocre. Bar staff. Most were really nice but unfortunately there’s always one that lets it down. Rude obnoxious and really let the side down. Manners cost nothing. Shame as we were out with friends I have t seen this year and was so looking forward to it. But I was in excellent company and the dancing. Nd music made it bearable. Need to make food and service better as this could be a fabulous place instead of average.

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Xrci1 . 2024-03-03

MORE AT TripAdvisor

We now eat here daily regularly for family gatherings, as it is nice a local so no one needs to drive. Having said that if we ever did the car park is huge, so no worries there! Service is always 5* and the team are very friendly and approachable. Good choice of food and everything we’ve tried has been of a high standard. Prices are also reasonable, which is a bonus when eating out as a large group.

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juliaandadam123 . 2024-03-03

MORE AT TripAdvisor

Food was lovely. Served hot arrived in good time. Well done 😁

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Gill Selling . 2024-03-03

MORE AT Google

Well organised. Staff cheerful & friendly. Seating arranged so distance between customers. One way system in operation. Food exceptional.

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Sandy Johnson . 2024-03-01

MORE AT Google

We hired the top floor of this pub to hold our baby shower party on the 24th Feb 2024 and it was fantastic. Rich the manager looked after us and let us have the venue from the morning so we could set up (however we wanted to) right round until midnight. We had use of the upstairs bar which served very very popular and the price we paid even included the pub staff cleaning up after we left so we could go home and not worry which was amazing. The whole night was fantastic James was an amazing bar man looking after everyone, the waiters and waitresses were running round delivering everyone’s food and were so polite and helpful. All of our friends and family couldn’t believe how much space we had upstairs, loved the food and the upstairs bar and the fact that we had the football/rugby on for the men as well! We were allowed to bring in our own singer and have her as our entertainment and the team were happy to provide us music upstairs until we were ready for the singer to start and they were then happy to turn the music off upstairs so we could all enjoy the entertainment without anything else playing in the background. We were also allowed to pop back the next morning to pick up anything that we wanted and had left there the night before. Such a fantastic evening/night I can not recommend this venue and the team enough they done everything they could to look after us and it meant so much considering how many of us there were and how late we stayed. A big thank-you to the team we cannot wait to return and use this venue for many more parties in the future - you are all fantastic!

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Lydie_may . 2024-02-26

MORE AT TripAdvisor

Good to see there have sorted the speakers around main TV. Watching Liverpool here fir the 2nd time. Had food also today; very good. However my only observation was gravy jug was very small, would have liked more gravey, in a bigger jug. Pudding - Again very good, but as above same size jug for the custard, would have a bigger jug. Also £2 for one scoop of ice cream seemed alittle much. Otherwise, will be back to watch other Liverpool games with my friends.

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Gary S . 2024-02-25

MORE AT TripAdvisor

We enjoyed a lovely roast dinner today. Unfortunately, by the time we ordered the roast beef had run out. However, that didn't overly matter with pork and chicken still available which we had and really enjoyed. This is the best plated roast dinner meal we've had out. In addition we really enjoyed the variety and quality of the desserts and mini dessert with hot drinks options - Biscoff Sundae, mini chocolate brownie and mini crumble.

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G D . 2024-02-19

MORE AT Google

I absolutely love chimneys. They have such a great range of starters, mains and desserts and I will always go there for family or friend events. We always have great service and the food is good quality. It can get a bit noisy when football is on but that’s not too much of a problem. I would definitely recommend if you want a quick drink at the pub or a proper meal with friends/ family!

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Emily F . 2024-02-07

MORE AT TripAdvisor

Four adults and 2 pooches celebrating a birthday. We chose New Chimneys due to its location, being under new ownership so we were curious and knew that it was also very dog friendly from other reviews ... We wasn't at all disappointed, on a cold windy night the entrance was warm and inviting and the twinkling lights inside made you feel very cosy . First impressions of how spacious , fresh and clean it all looked , having been a customer previously we knew how it had sadly gone down hill over the years, the new land lady and land lord have certainly breathed a whole new lease of life in to this lovely pub revitalising both inside and outside . We were greeted with a friendly welcome by the landlord and shown to our seats. Drinks arrived in a flash, food hot, plentiful and nicely presented, we chose 3 courses starters Pan Fried Mushrooms, stilton & garlic sauce on sourdough , Southen fried chicken strips with a garlic mayo dip, both absolutely delicious and would make excellent lunch time mains if the portion size were to be increased.. mains Whole tail Scampi, skin on chips with garden peas, 10oz Gammon, 2 free range eggs , skin on chips with garden peas, Chicken schnitzel, garlic butter, skin on chips with green leaf salad and ceaser dressing.. we all had ample portions , chips were perfect light and fluffy inside but with a lovely crispy crunch skin, Gammon juicy, not salty and the knife went through like butter , Chicken also juicy and tender and the crumb nice and crispy , Scampi really tasty and cooked perfectly.. we rounded our already full tummies off with 2 mini desserts of Salted caramel choc brownie with ice cream which included tea or coffee the other two had Crumble and custard and the Eton Mess, just the pattern remained on our empty bowls and plates which speaks volumes. Bowls of water for the dogs, lots of fusses from the staff and treats.. we were all looked after and look forward to becoming the locals once again.

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Michelle Flisher . 2024-01-23

MORE AT Google

Friendly staff, nice food and great atmosphere

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Wayne Morton . 2024-01-21

MORE AT Google

Took grandkids and grown ups, so 7 in total, for Sunday lunch. We had a good time, staff friendly and food good. Liam, who served us, was great . Patient and friendly. Many thanks

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Silverfox224 . 2024-01-21

MORE AT TripAdvisor

Held my mums wake here yesterday. Brilliant service and buffet food was amazing . Thanks you for making the day so special.

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Sgj10386 . 2024-01-11

MORE AT TripAdvisor

Hi, We were a party of 18 for a New Years Dinner/ Birthday Party. As we had come from different parts of the world - South Africa and up north - UK and Ashford... all had different ideas as to how things were going to be. We were all very impressed as to the service, staff and the Pub it self how things turned out. A very professional, happy place to be. The staff were amazing, food was delicious and served with such speed , music a little too loud but that is to be expected for that time of the year......full 10 stars given..... fully recommend.

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tony woollacott . 2024-01-02

MORE AT Google

Shepherds pie was too rich. Burger had only one piece of gristle, which is slightly off putting, but was in the last bite, otherwise, it might have put me off the meal. Scampi was perfect and came with peas, either mushy or not. The only real issue was that if you wanted anything on the side, such as onion rings or mushrooms, they were all extra, so the plate looked a bit empty with just a burger and chips. The mushroom and Stilton topping was delicious but lacked quantity. The prices are reasonable until you start adding extras. The rump steak had lots of gristle and fat on it so you don't actually get an 8oz portion. The onion rings were slightly under cooked. The service was really good from our waiter and there were 16 of us, so it probably was a challenge and coped well with it. The other meals were all eaten without complaints, so a satisfactory outcome. Costs about £10 to £15 per meal.

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Richard Green . 2023-12-31

MORE AT Google

Excellent service and excellent food. Thank you so much for a fantastic Christmas dinner. Thank you to everyone, our party of seven were over the moon with it all .

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Michelle George . 2023-12-26

MORE AT Google

Nice Christmas meal, friendly service. Deposit wasn't taken off the bill on the day but post event Richard from the New Chimneys phoned me to advise he'd spotted this. Impressed with the honesty shown, not sure all businesses would do the same.

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Neil S . 2023-12-11

MORE AT TripAdvisor

Come in for a large family meal, food and atmosphere was lovely. Everybody left feeling full and most of us only had 2 courses. The waiting staff were friendly and attentive. The food was amazing, my dad had the Stilton and garlic mushroom burger and he looked like he was gonna order another one, but gutted he was stuffed. I had the Korean sesame burger and it was amazing I had the hallumi sticks for a starter and by the second course I couldent eat another bite. Great portion sizes for an affordable price 100% coming back again. Thank you New Chimneys Team.

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Bobs Dawolf . 2023-12-10

MORE AT Google

We went here for our Christmas party amazing night food was great service was amazing dj was brilliant

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katiebloomsmar77 . 2023-12-10

MORE AT TripAdvisor

We had a large group for a work Xmas meal. The table was ready and well set up, the music was great and the service at the bar was quick and colleagues helpful and friendly. The only let down was the food. They have the team there, they have the equipment, it’s just a little bit rushed and more pub quality over restaurant quality. The portions varied between each persons plate. It seemed maybe they were running out of some products half way through serving.

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Vernon Family . 2023-12-09

MORE AT Google

Great setting and friendly attentive staff, that being said the food disappointed We paid £16.50 for a duo roast with 2 meats and got a tiny amount 3 small potatos and a tiny bit of stuffing a veg, cauliflower cheese was an extra £3.50.. 2 of us eat and had a soft drink and the bill was nearly £50 and we left still hungry and not satisfied at all. Don't waste your money.

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itsme . 2023-12-04

MORE AT Google

We went to New Chimneys for a Christmas get together last night. Very impressed. We Were welcomed in by some friendly regulars who held the doors open for us. We were seated by a lovely smiley waiter who was so helpful all evening offering drinks at our table. Food was delicious nice big portions and a great price for a set menu. There were crackers, chocolates and a little quiz on our table as well as a card from the owners Thanking us for booking with them. So much attention to detail. The pub was beautifully decorated for Christmas. Disco was great with plenty of room to dance. We really were so pleased with the service and food and will definitely be returning. You can tell how much hard work and love has been put into the pub by the new owners. Will definitely be returning very soon.

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ALLY MEACH . 2023-12-02

MORE AT Google

I went to this place recently with my beautiful lady and I was treated with upmost respect and great customer service. They have done very well in making this place successful and all the bar staff and management all seem completely switched on. I spoke to the owner aswell and he was very nice and accommodating and I would recommend 👌 this place to anyone who is up for a nice relaxing calm evening.

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Andrew Stotty1 . 2023-11-28

MORE AT Google

Lovely meal and lovely staff

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annette sharrock . 2023-11-27

MORE AT Google

Only had a coffee here but definitely will be having a meal here very cosy atmosphere staff very friendly

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David Manton . 2023-11-15

MORE AT Google

Attentive staff. I went to a large family gathering there. First day on the new menu but there were no difficulties and everyone in our party commented on how good the food was.

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John Hodson . 2023-11-12

MORE AT Google

Arranged a surprise 50th meal which Shonia Richard and Robyn were amazing spot on with service. Chef cooked amazing food all round. Bar staff very friendly. And had good band on. 100% recommend this place for food drink n entertainment .

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Katie Bloomsmar . 2023-11-05

MORE AT Google

Loved my meal others thought theirs not so much so x

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Jacky Dodson . 2023-10-31

MORE AT Google

Once a month quiz seems very popular

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Richard Wall . 2023-10-28

MORE AT Google

This was my first time eating here. First impressions were good. Really Cosy inside, obviously newly refurbished and alot of nice little areas around to fit all needs from a chat, to watching sport and playing pool ect. This place as loads of potential. Although the toilets do need some attention you can tell alot by an establishments toilets. The eating experience was not the best to be honest, however the team were trying their best. My first impressions of this service and just in general could be alot better. Too casual, no uniforms, under trained and all too rushed. Did not seem to have any passion and they were not attentive enough in thier service and at times lacked some professionalism when conducting themselves. It seems the place are in transition of new management that is how it felt. With the right support, guidance, service and experience, serving the right food menu and deliverying great service the sky's the limit for this restaurant. The kitchen set up seems perfect also so the with right back of house and front of house staff with the right leadership I would be excited to come back again to give another go. Great catchment area too. However until these changes it would be hard for me to reccomend for eating although definitely would for a drink especially in the summer with a great garden area. The food was not the greatest quality, but the chips are amazing and to be fair they do have some great offers so I guess this is reflected in the food quality. Although this could come across as negative criticism it is meant as positive criticism because I really do feel this place as great potential especially the restaurant side and this review and opinions are based on many years of pub and restaurant background. It would be great to see this resturant excel and meet its potential. Wish the team all the best and thank you for all the hard work. Good luck!

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DEAN Wallington . 2023-10-25

MORE AT Google

22 10 23 Fantastic service from Liam (we think that was his name) there was 13 of us and nothing was to much bother he was very professional . The food was very nice couldn't fault starters main or desserts lovely presentation. Would definitely recommend the roast delicious. It was also a nice touch to have the owner/ manager to ask if every thing had been OK for us and glad we enjoyed our meals.would go back again 100% thankyou.

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jane b . 2023-10-22

MORE AT TripAdvisor

Had a lovely Sunday roast, food was fresh and tasty, value for money, polite friendly staff, amazing cosy relaxed setting, we will be back

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Malory W . 2023-10-22

MORE AT TripAdvisor

Came in today with a table of 12 (and high chair). Everyone ordered a roast dinner (baring one child’s burger meal) and all really enjoyed it. The roast potatoes were lovely and always make a roast for me, the carrots and parsnips were equally delicious. The Yorkshire pudding was very yummy as was the cauliflower cheese and pigs in blankets. I was fussy as I do not like my beef pink and so asked if they could do cook it more and they happily accommodated for me. Everyone really enjoyed their meals and the children loved their puddings too. Service was great and everyone was really friendly. We would definitely happily come back and recommend. Just gutted I couldn’t fit in a pudding 🤣

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Jodie Blythe . 2023-10-22

MORE AT Google

My first visit in several years and what a transformation. Nicely decorated, friendly staff and excellent food and drink.

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Phil N . 2023-10-18

MORE AT TripAdvisor

Lovely place. Excellent staff. Thanks girls . Great selection of drinks

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Marcus Oster-ritter . 2023-10-15

MORE AT Google

Very disappointing visit. After spending £400 on a family birthday meal for 13 adults and 11 children. Waited over an hour and a half for meals to come out, some incorrect and 1 not edible. Desert was a disaster I personally waited 1 hr for a crumble to then have to wait another hr to pay to be told there was an outstanding £30 left to pay when I'm sure the mistake was made by the confused staff. Still we paid. My fish n chips cost me £50. Would have liked to have left a positive review but unfortunately not able to.

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Maria B . 2023-10-15

MORE AT TripAdvisor

The waiter was a polite pleasant person. The food wasn't great portions not the best about a dessert spoon of peas scampi was dry over cooked and some with no scampi in the bread crumbs. The service was slow im assuming lack of staff. Would think twice about going back

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Colin Boston . 2023-10-02

MORE AT Google

We had a good Sunday lunch and the staff were lovely. I'd recommend the belly of pork and the apple and blackberry crumble. It's a roomy pub, too.

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Noel Ensoll . 2023-10-01

MORE AT Google

We had only drinks on Saturday evening. Atmosphere was really nice and barman was really friendly.

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Angelina Baranovska . 2023-09-30

MORE AT Google

We came as a party of 10 on Thursday and couldn’t have asked for more. Robyn went above and beyond before we had even arrived at the restaurant. She helped organise our pre-orders (in her own time) and was able to converse with the kitchen to help cater for the family member who is a coeliac vegetarian! She also explained about the possible allergens in the foods, to help keep our nut allergy sufferer safe for her visit. Unfortunately on booking I must have accidentally booked for 4.30, instead of 6.30! I was phoned up on the day (when we didn’t arrive at the expected time!) and it was no hassle for the booking to be amended. Again something that didn’t have to be honoured, but it was very kind that it was. Our food was delicious, service top and the atmosphere/wait time/cleanliness etc was all top notch. Thank you to all the team for their hard work. We will definitely be back again very soon!

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juliaandadam123 . 2023-09-30

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I haven't been to chimneys for years and thought to try out their updated menu. Food - As a vegetarian, I had the vegetarian sausage & Mash. 5/5, haven't had a meat free sausage that has been the quality that was at chimneys, I even tried to call to see if it could be purchased in supermarkets! Rest of the food was good quality and arrived hot. Waiting time - The waiting time for food to arrive was good and there wasn't a long wait. Staff - The staff has been great and high quality from both when I went there and also over the phone when I asked about the vegetarian sausages. Atmosphere - The atmosphere was relaxed and peaceful though please note I did go off-peak (around 4pm weekday). Usually when walking past its super busy and lively. Cleanliness - The place was clean and neat. Safe space - I know there are some pubs that aren't welcoming to black people or other POC. As a black person, when I went I generally felt safe and comfortable, I have also spent a lot of time there in my younger years and I believe it's the welcoming type of pubs! TLDR: If you're a vegetarian definitely go ahead and try to meat-free sausages and stay for the relaxing atmosphere and staff.

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Kaye . 2023-09-26

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Came in on a whim for dinner - what a beautiful building. Food was alright, nothing special but acceptable value for money. What stood out the most was our waitress Sarah. She was absolutely fantastic and provides a laid back yet efficient service whilst also remaining friendly. Warning to everyone - we asked if we could pay extra on top of our bill by card as a tip but asked if she would receive a portion of this. She advised that unfortunately it wasn’t something that had been sorted by the business. This day and age, hospitality wages are not the best and tips and service charges should be given to the staff. Perhaps an improvement would be to implement the ability to pay tips via card - Sarah missed out on a tip because we didn’t carry any cash.

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G M . 2023-09-25

MORE AT Google

Very good lovely food. Helpfull staff

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Carol Gisby . 2023-09-24

MORE AT Google

Absolutely amazing. Came in this afternoon with my 2 children, husband and in-laws to celebrate my father in law retiring. Kids both had a small chicken roast which they devoured, which my youngest isn’t too keen on roasts but seemed to prefer this one to my cooking! Husband had the belly pork and crackling, again, clean plate! Myself and in laws had a roast chicken. Absolutely lovely! Staff was so friendly, our server Jack was an absolute diamond and was very nice. Service was nothing less than perfect the whole meal through. Absolutely lovely atmosphere in this pub. 10/10 recommend! Will definitely be returning.

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Nicola Brooker . 2023-09-18

MORE AT Google

Having a table booked for today and on arrival we was greeted politely and sat at our table with ease, after being sat the waiting staff explained they had an issue with the kitchen equipment and that the menu had to temporarily be reduced. After looking at the reduced menu we went for the chicken roast, chicken and pork belly duo roast the kids had pizza which they was very happy about. The food was lovely and exactly what we expected, the chicken and pork was cooked perfectly. I really take my hat off today to all the staff that had to deal with a kitchen that could only deliver a reduced menu, during my duration there were plenty of tables being seated which shows me that for the first time eating dinner at the new chimneys shows how popular the restaurant is. I will definitely be returning full menu or not.

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Lisa Cruickshank . 2023-09-17

MORE AT Google

Had a lovely 2 course meal from their special menu. Highly recommend the fish and chips and Biscotti sundae, nothing left on the plate 😋 and for only £12! Can't wait to go back again. Thank you 😀

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Gina Brown . 2023-09-15

MORE AT Google

Great place for an inexpensive meal and lovely place to eat

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Caroline Wraight . 2023-09-12

MORE AT Google

The new owner is putting loads of effort in. I reckon this will become one of Ashford's more popular pubs.

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John Battrick . 2023-08-31

MORE AT Google

What a gem of a place was in area and went for Sunday lunch with my daughter had one of the best Sunday roast beef melted in mouth veg and potatoes piping hot .my daughter had cookie dough and ice cream for afters said it was so nice .we had a lovely waitress we will definitely visit again when in area .

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Pam P . 2023-08-16

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Visited on Saturday 15th July for my birthday with 9 other family members , between us we chose various main dishes from the menu all of which were well cooked and very good value for money , staff were all very polite and attentive made for an enjoyable family meal.

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257greggm . 2023-07-15

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Went for a member of staffs leaving meal and service was amazing! 20 staff members all receiving there dinners at the same time without us preordering! Service was amazing, will definitely be bringing my team here for meals in the future! Iceland ashford manager

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Casey A . 2023-07-12

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We came here for my wife's birthday. She had the crispy chicken with a katsu bonbon and Asian slaw. Her chicken was tasteless, the slaw was horrible and the bonbon didn't seem to have anything in it. I had the mixed grill. At £17.95, I...

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andyzee69 . 2023-07-07

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This us a really nice pub with a large restaurant side also. The building is lovely with a proper distinction between bar and restaurant. Food was lovely. Very traditional with nothing over faffed with. A proper dinner for proper money. I really liked it and...

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99Display_Name99 . 2023-07-05

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We enjoyed the meals and service was good. I particularly like the homemade hock pie and mixed berry pie for dessert

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iexpect . 2023-06-26

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Took my adult daughter for dinner and drinks on a busy Friday evening. Pleasantly surprised by the meal we had. Food was from a new menu and served quickly, hot and was delicious. We chose this evening because an 80’s band were playing and they...

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lozbutt . 2023-06-06

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Good service, food amazing, had the Brie and bacon burger, also had personal interaction with the owners which made it a very good experience

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derrenc2023 . 2023-03-09

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had a great family meal for 5 food was lovely hot with a good presentation staff was so welcome can not wait to go back

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markbO7929PC . 2023-03-01

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Went out for a colleague's leaving do, what a great atmosphere in this lovely pub! We had pre-ordered food which was very handy, we had a reasonable wait time. When the food was presented it all looked good, tasted great and there was plenty of...

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helendK9773JG . 2023-02-26

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Not been for a while new landlords food was amazing staff so friendly would highly recommend a visit

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772kellyk . 2023-02-20

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We visted here last Sunday for a roast as this was a treat for me not cooking. We waited an hour all the meals were cold, what an earth is going on we have been coming here for 40 years. Rhubarb/Apple crumble was raw sent...

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Jeulz22 . 2023-02-11

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Service terrible. Alot of menu items unavailable only told when ordering. Placed next a table of feral children and loud uncouth adults. Food cold, overcooked steak, ribs dry no sauce, undercooked apple and rhubarb crumble with no sweetness (rhubarb) with a minimal amount of custard....

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AnnaB4416 . 2023-02-04

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On Saturday the 14th chimneys accommodated a booking of 24 of my friends and family for my 40th birthday . Food was absolutely amazing , all bought out piping hot and was enjoyed by everybody . Staff were so friendly and accommodating. I was even...

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clairetE2364LM . 2023-01-21

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