The Nelson Table Table in Norwich

We visited here for my little boys birthday as we were staying in the hotel. This was a treat for my boys birthday as he wanted to stay in a hotel for his birthday. The staff were really friendly, spoke to us and found out it was for his birthday and he was excited. The manager Beth went out of her way to give him a card and present for his birthday. This was an incredibly kind touch we all appreciated!

Stay in the hotel most weeks and come in for breakfast were sam has my takeaway bag ready for me and a smile what is always nice when in a rush in the morning.evening meals are nice to and but does always seem to be different staff on so is hit and miss .would recommend a quiet drink by the river is always nice

Great quality food for a reasonable price. Groover the waiter recognised me as a repeat customer and was very friendly and chatty.

The service was spot on and the food was very tasty and didn’t have to wait long, the waitress was polite and very friendly

Breakfast here is excellent. Large choice of everything from overnight oats to a full English. Service is always good from Sam!

Visited the Nelson for lunch today before the football allow it was very busy we received a wonderful friendly service and the food was lovely would not hesitate to return

Came here yesterday with family and friends, table of 9 had a lovely meal and kids loved their pizzas before heading to the football. Great service by Emma.

Groover the jolly, the number one waiter, With a smile so wide, there’s none that is greater. He glides through the tables, a master of grace, Bringing warmth to each meal with a bright, beaming face. He knows all your favorites, the drinks you adore, And he’s there with a joke or a story, or more. No task is too small, no effort too great, Groover's the one who makes each meal first-rate. He’ll refill your glass before you even ask, With a laugh and a wink, he’s up to the task. From dawn until dusk, his spirit stays bright, Making your dining a pure, sweet delight. So here’s to Groover, our cherished friend, Who goes out of his way, right to the end. For every plate served, with care and with cheer, We’re grateful to Groover, year after year.

We had dinner here last week and were highly satisfied with meal and service from Samantha, so decided to return tonight for haddock, chips and mushy peas. Samantha served us again giving us a warm welcome and provided excellent service, the meal was delicious washed down with Chardonnay. After we finished our meal we ordered tea for two in ten minutes which was served on time.

We came for breakfast as I love that you get a deal and 2 kids are free with each paying adult. It makes it a lovely, cheap breakfast out! The all you can eat breakfast has a massive range and is delicious. Always come here and it never lets us down. Staff are always polite and friendly too!

Fantastic place! Food is as you'd expect from a Table Table but very delicious and a variety to tantalise your taste buds! Big shout out to Groover (fantastic name), who served us throughout the evening with his bright and welcoming energy. Not the first time we've stayed here and certainly won't be the last!

June 2024 A very good menu with some real interesting choices -good prices and friendly knowledgeable staff. Nothing was too much trouble. After dinner, we went outside for drinks by the river. Opposite the train station so handy if you’re not driving. A great evening.

Popes in for lunch on the two for 11.99 was nice quick service and a nice view of the river food was hot and would recommend .all the staff were really helpful

I go here every Thursday for lunch with my friend and must say Samantha in the restaurant is amazing at her job and is always so friendly and helpful..the food is reasonably priced and always cooked to perfection and its lovely to sit by the window watching the swans and boats on the river x

I stay at multiple premier inns and Whitbread sites. The worst managed one iv ever come across!! Shameful!! Do not go here for food or drinks, dreadful atmosphere!!

Had some points to use up before they expired. Popped in for lunch. It was almost empty.I ordered the Sloppy Joe burger, partner ordered Mac n Cheese burger.Food arrived after about 20 mins. Unfortunately my partner was presented with mac n cheese rather than the burger he had ordered. Didn't say anything to waiting staff as 1) meal was free with points2) didn't want to wait a further 20 mins for correct orderFood was surprisingly not as hot as we'd expected, given how quiet it was, as if it had been sitting a few minutes - especially the chips.Suggest it becomes normal practice to read/say back an order to avoid this happening again.

Had 3 nights at the Table to Table, staff really helpful, always had a smile, even if it was with just their eyes due to masks.Food was plentiful and of good standard.Staff did really well in some trying situations. Still feels strange not being able to get up for breakfast buffet though. Going back soon.

Building contractors working on the refurb of parts of the hotel came into the restaurant during breakfast (six of them wearing shorts and bare chested) only one of the six had a mask...When a staff member said he would find a table for them, he mentioned that they would need masks and that he didn't have any spare, two of them swore profusely stormed out and spatbon the floor. Classy.

Came in for breakfast as greeted by a nice lady who explained all the table service due to Covid as they don’t have a buffet at the moment. Our waitress was really helpful and nothing was to much trouble. Shame about the way I saw other people treating the staff when they were told to wear masks and follow Covid.Keep up the good work will be back .

Ate here 31 May. Maitre de quite stand offish and unfriendly. Food decidedly average. Will probably not eat here again.

I dined here over the weekend, the place was very busy yet the service I got from Ben was impecable and the food was delicious. Its just a shame the abuse I heard ben and the other staff recieve all because they were following the covid rules unlike other places i have visited. I will definitely be back and would recommend to anyone please keep up the good work.

They advertise on their website that if you want to book a table for more than 6 people outside to call them (this is currently in line with the Gov. guidelines). I ring and speak to someone who basically says no we can't book you a table for 9 family members as the tables only seat 6 people. Okay can I please book 2 tables - 1 for 5 people and 1 for 4 people. No we can't do that, I'll get the manager. The manager comes on to the phone and instead of asking how she could help, she just says no we can't do that. I tried to ask why it wasn't possible and she said because we can't have 2 tables in our restaurant at the same time that are from the same bubble. I politely pointed out that I could ring up and book a table for 5 people and then ring up again and book a table for 4 people and they wouldn't be any the wiser. I was told that I could do this, but she couldn't make a booking for 2 tables herself. This seems absolutely ridiculous and based on no logic! I would have thought restaurants should be making customers feel welcome and wanting to promote their business. Clearly this company are doing so well (despite the lock downs) that customer service means nothing to them anymore!

We just had a main meal (plus extras) and a few drinks but we thoroughly enjoyed our food and drinks. We were served by Emma C who recommend a new Sauvignon Blanc which was really nice, and the food came to us really hot and served exactly as we had requested. This is our second visit, we will definitely return.

Excellent service by Ben and Emma they are a credit to your team will definitely be back. Absolutely made our stay a joy.

Really wouldn’t recommend eating at this place. I ordered a vegan burger and they brought out a beef burger. I fount a toe nail in my chips and the place is surrounded by homeless ppl. If you like to be watched through the window while eating this is the perfect place to go. The staff were incredibly rude but the head chef was a sort. Looks like he needs a good bath tho x - love Chad

Had a Sunday roast during the pandemic. It was like an Aunt Bessie frozen affair but I guess that’s because they didn’t have many clients. Friendly service from one lady in particular but won’t rush back as could have made it at home.

Came in with my family as could not attend with my friends as original plan .was seated at a nice table and Tim the manger explained all the new COVID guidelines.service by Craig our waiter was good and food was very nice .felt safe at all times.

Came in for my daughter’s birthday was quiet quiet when came in so was shown to table very quick..sofia our waitress was very polite and nothing was to much trouble and made sure all our needs where seen to .food was cooked just right and all the meals were really well presented.covid was in place and felt safe all the time .also Craig in the bar made my wife really happy with asking how she was as had not seen her in a wile .

I had a lovely lunch at the Nelson. The food was scrumy and my waiter Craig was very prompt and easy going.

Normally happy with Table Table but this was disappointing. Very little on the menu was actually available. Even after ordering, we were then told they had run out! Oct half term week, full hotel and all tables pre-booked.....but lots unavailable. To be fair, the food we got was fine. It wasn't the warmest of evenings and they needed to put the heat on. Waitress did her best and did apologise but we won't return next time in Norwich.

I’ve eaten at many establishments attached to the premier inn hotel chain and this is the first time I have felt the need to leave a review. Whilst dining alone (business trip) I could not help but observe a waiter/barman who I believe was named “Craig” go about his job in such a professional manner. The way he spoke to all his guests blew me away, he was so polite and well mannered and just his overall personality made me think we need more “Craig’s” in the world. In a restaurant that lacked any atmosphere at all it was if you were eating in a library (COVID-19 to blame) “Craig” stood out. I don’t live in the area but if I did I would come back just to be served by him. Bravo “Craig” keep up the good work

Aunque tuve que esperar varios minutos para que me sentaran, el servicio y la comida que recibí valieron la pena. La bebida que pedí y los cubiertos fueron entregados a la mesa casi de inmediato. La camarera me preguntó si quería quitar el vaso y los cubiertos de la bandeja o si estaba de acuerdo con que lo hiciera. Pensé que era un buen gesto. Tuve la opción de 4 carnes (ternera, cerdo, pavo y jamón) y una opción vegetariana. Elegí la carne.La comida llegó entre 10 y 15 minutos después. La porción fue suficiente para mí (1 "Yorkie" pequeño; papas asadas; porción pequeña de guisantes, queso de coliflor y nabo + una porción de carne de buen tamaño) pero creo que otros pueden encontrar que no hay suficiente en el plato. Me dijeron que se quedarían sin repollo. También me ofrecieron un segundo pudín de Yorkshire y más salsa que rechacé. En el primer bocado de verduras pude saborear el ajo, que era un poco desagradable, pero fue solo el primer bocado después de eso, el resto de la comida estuvo delicioso. La carne se derritió en la boca.La camarera dejó una brecha decente entre servir la comida y preguntarme si todo estaba bien, lo cual agradecí. Bethany, la camarera, fue muy eficiente y brindó servicio con una sonrisa.Este es un lugar al que volveré porque la comida era buena, el servicio excelente y el precio era razonable. En general, fue una experiencia muy agradable para The Intrepid Solo Diner. . . .

Esta noche tendré una buena comida de pub con mis padres por primera vez desde febrero. Sugerí el Nelson porque ambos padres son vulnerables a este maldito virus y el Nelson tiene un estándar muy alto de cumplimiento del covid.Las mesas estaban bien espaciadas y no estaban pegajosas (¿suenan las campanas, clientes habituales de Wetherspoons?)Liam, nuestro camarero, estaba de buen humor, me encantaron las bromas y el servicio. : -) La comida estuvo excelente como siempre (gracias por traerme el queso maccy, tacaño y súper cursi)Y el vaso de cerveza estaba lleno hasta el borde, sin medias tintas aquí.Gracias chicos, volveré pronto!

Nos hemos alojado aquí varias veces y siempre hemos tenido una gran experiencia. Los tiempos han cambiado desde covid, pero hoy, para nuestro desayuno en el restaurante Nelson Table Table, nos sentimos absolutamente bien atendidos, nuestra camarera Emma se aseguró de que nuestra área estuviera limpia, bien protegida y bien atendidos. Emma fue educada y cortés, es extremadamente difícil para estos chicos corriendo alrededor del servicio de mesa, la gente les grita mientras intentan mantener varias mesas llenas, pero Emma fue genial, estaba tranquila, educada y muy atenta, la comida estaba caliente, cocinada muy bien y abundante, bien hecho Emma y tus colegas disfrutamos de nuestro desayuno y tu servicio fue impecable. Gracias xxx

Quedándonos en el hotel de al lado vino tanto para el desayuno como para la cena, ya que no quería salir bajo la lluvia, el personal, donde realmente servicial, Tim, el gerente, nos hizo sentir realmente bienvenidos, al igual que nuestro servidor Sam, incluso contándonos sobre una tarjeta de recompensa. Danos ofertas en el restaurante. la comida estaba caliente y bien presentada. Peter en el desayuno también fue útil y nos dio una bonita mesa con vistas al río. covid está en su lugar y el bar también es servicio de mesa, pero en todo momento nos sentimos seguros y felices y volveremos

No es frecuente que me sienta obligado a escribir una reseña sobre algún lugar donde he comido, pero ese momento ha llegado. Buen sistema Covid en su lugar. Un menú sencillo y a buen precio. La comida era excelente. Pero la mejor parte fue el servicio que recibí de Bethany. De primera clase y genuinamente interesada en sus clientes. Doy 10/10

Aparecí esta noche sin darme cuenta de que solo se trataba de reservas, pero Emma me acomodó sin problemas. El servicio fue excelente, la comida excelente y los procedimientos covid en el lugar me hicieron sentir seguro. Gracias Emma, bien hecho. ?

Very impressed on our first visit for breakfast. C19 arrangements thorough. cooked breakfast very good and the croissants superb. Lovely view of the river and flock of swans, Kay the manager is to be complimented along with her staff. We'll definitely come again!,

I use the Nelson restaurant whenever I stay in Norwich and have always had a good experience - this time was no exception despite the added restrictions in place due to the pandemic. My server was Emma and she is excellent as always.

Updated from a year ago. Still just as friendly helpful unobtrusive service as ever. Only table service available because of pandemic rules no breakfast buffet, you order via waiting staff (one of the best breakfast sausages I have tasted). Would recommend that you book table for breakfast or dinner as it can be busy at times (which shows it must be good and popular)

Terrible service & mediocre food. I felt sorry for the waiting staff, it seemed that the kitchen was the problem.

No great expectation but surprised by the quality of the food. The service was very very good. Sam (Samantha) was brilliant very careful bearing in mind COVID-19 and we noticed how exceptionally careful and thorough she was cleaning the tables and chairs between guests. Top marks Sam you made us feel safe and your service would have made a five star restaurant proud. Well done.

Nice staff, nice food, and table service.Good location which was next door to the hotel. Clean with Covid taken in to account.

Was staying in the hotel next door felt safe in the restaurant Sam served us both breakfast and our evening meal and at all times could not fault the way the restaurant was handling things in these hard times. the only down side was that had to be out by 10 but understand that the restaurant has no control about this .the location by the river is a plus .

My wife and I had our annual trip away with our best friends. We decide to stay close to our hotel so we drank and dined for 2 days in The Nelson next door. We haven't been in a place like it since lockdown. Great atmosphere was busy every night but we still felt they managed all the Covid measures very well. Not once we felt uneasy. Well done guys we will be back again. We had a laugh with staff especially the manager with the beard and barman Carl (I think). Would recommend to anyone if visiting Norwich although the menu was basic but was told it was changing soon but we didn't care once the drinks were flowing.

Not COVID friendly. Stayed in the travel lodge next door which was lovely, friendly staff and a lovely room. Went down for breakfast and wore our masks. Masks have to be worn in restaurants before being shown your table. The gentleman behind the counter said, ‘you don’t need them on in here, i can’t hear you’. Asked us multiple times to remove them before we were shown to our table. Made me and my partner feel uncomfortable as there was a lot of people around that area. Once seated we weren’t even a metre away from another gentleman seated. The waitress Katie/Kayley?, wasn’t approachable. Really blunt and rude. It was a busy breakfast service but saying a ‘hello’ or ‘good morning’ would be nice. That’s basic customer service. Once the lady came over to our table to take our breakfast order she said ‘what do you want?. I mean what service is that?! If I spoke to a customer like at, at my work place, I would of been sacked. Not a hello before taking our order, no thank you. Just terrible customer service. The breakfast was £8.99 and I have to say, wasn’t worth the money. The eggs were like mush, half my plate was water and everything that touched that eggy water, turned to mush. I can firmly say, I’m not going to that restaurant again. The worst breakfast I’ve had and it really lets down the travel lodge next door.

Lovely lunch food really good and such good value Staff member Tim was great really helpful and so friendly He made us feel so welcome

We ate here on one night only, but the menu was so out of the "burger and chips" (so to speak) camp that we did not eat there again.

The Nelson has a basic menu of typical pub classics but the food was well cooked and the service was good.

My partner and I went to eat in the restaurant without a booking and was told to go to the bar and get a drink and we would be seated in 20mins and 1 hour later still not seated so decided to get uber eats which was quicker than the restaurant.

this is the only place i could find where you could eat and drink in a relaxed and quiet riverside setting till late with children

Limited menu,stayed many times in the premier and had meals here. This was by far the best meal we've had. The lasagne was tasty and moist. The ribs were delicious. Apple pie for desert yummy. The guy that served us was very friendly and chatty nothing was too much trouble for him. Am sorry I didnt take his name. I dont know whether a different chef or whether a reduced menu but the standard was higher.

Came here for a meal with my friend and the service from all the staff on duty was brilliant and the food was great and came out very quick. They had plenty of Covid restrictions in place and we felt safe coming here.Will be returning soon.

We decided to have a quick few days away in Norwich.The hotel premier in has friendly extremely helpful staff.Very informed on covid rules but still had a very relaxing stay.Will visit again.bed so comfortable great few nights sleep.on the river with everything short walks away.

Well done to all the crew and in particular Dan for really great service and good food well served. Thanks.

Opposite the railway station and near bus stops that go to the main city shopping center. Beside the river down some steps or through the Premier Inn if coming from that direction or parking a car there (read the parking notices carefully). We as a party of three had two roast pork dinners and one luxury cottage pie, the roasts were superb and the cottage pie had pulled beef in it that was very tender not mince and that also was very good. Nice to sit beside the river, watch the wildlife or boats etc drift by and only a short walk to catch our train. Staff were very attentive and helpful, it was quiet when we arrived about midday but was getting busy when we left about one thirty.

Waitress was really helpful and friendly. We ate around midday and it was very quiet but in the comfy way. Vegetarian, vegan, and gluten-free options available. Really recommend the mac & cheese burger and any burger with a gluten-free bun if you need as they're great! Would definitely come again ♡

Food was up to scratch. Sat by the river was a nice view but would be better in the day time when it is sunny. Been visiting Norwich for the last week. And this was the best place I ate all week. My waitress was very friendly and I felt like she had time to serve me which is always nice. She wrote a smiley face on the receipt and asked me to fill out a trip adviser for her and I said I would as she was exceptional. Well done to you emmy you’re a complete asset to the nelson

Visited earlier today for breakfast with my twoYoung children and friend, fantastic service and great food. It’s not often you feel comfortable in a eatery with such young children but Emma made us feel relaxed and we really enjoyed ourselves , will be back ALOT, as my daughters school is a two min walk away. Thanks guys x

On arrival of the nelson I was formally greeted by the staff at the desk. They warmly welcomed me inside and I felt very comfortable. They then set me up with my room and off I went. Once in my room I was very happy to see a large room with a decent amount of space with a queen sized bed, however on removal of the bed sheets I did find some woman’s underwear. This was no problem for me as I am quite the collector of such delicacies. After a quick shower ( with the underwear) I headed downstairs for my meal at the table table. As I entered I was once again welcomed with open arms by an employee of the establishment. She took me to my table and asked if I would like a beverage to which I replied a port would be lovely thank you. She hurried along and I had my drink in no time. Then came the food, I had the leak and potato soup for starter which I do say was delicious. Then after my soup I opted for a rare sirloin steak, I chose this meal as the waitress, Rosie I believe her name was, said that it would be lovely with my port and I’m happy to say it did. So for the table table I have nothing but praise. As I was eating my steak, for some strange reason I caught my subconscious looking at a woman’s behind, this woman in particular had a very nice behind but stranger than that she was wearing the same underwear that I had previously acquired in my chambers. This was most unusual as I realised I could not find the underwear that I found earlier in my pocket. I quickly came to the realisation that this woman must have stolen my pair. I went up to the woman at the bar and asked if I may have them back. I was shocked at what happened next as I received a bit of a slap. As things started to get out of hand, one of the bar staff intervened. Once they realised what all this was about they quickly pointed me to come round the corner and handed me nothing else but the pair of underwear, he said they were on the floor and that I must have dropped them. This was most embarrassing but because the staff at the nelson table table were so amazing and helpful it was quickly dealt with. I paid my bill and gave the staff a generous tip of 2 pounds I headed back up to my room. I spent the rest of the night studying the underwear and then fell asleep. In the early hours of the morning I left the nelson premier inn and I have to say I had a wonderful time.

Saying the term carvery in my opinion is where u have a chef cut the meat u require then you self plate the rest... Sadly the website didn't state they don't and serve you the plate whole... The place was quite empty unless after 1 somewhere gets busier..... So sad a business opportunity could be used to full potential..... So after our drinks we left....

Havent been here in a while but went recently with friends. Had a nice meal and drinks. Food was not long arriving. Sam our waitress was as always warm and welcoming.Will probably come again soon.

Came in for a meal with my son as had vouchers from my tasty reward card both Kay and Craig served us and food was very nice and service was fast will be back

On arrival at the Nelson everything was good. Drinks before we went out for our meal. However on return to the Nelson at 22.30 the bar was closed, much to our disappointment.

Popped in there on the off chance of getting a table as we knew it was Christmas party season and would be busy. Dan our waiter was very helpful in finding us a table but it was booked for later in the evening. So we could have it for a couple of hours. That was no problem to us. The food was very good and the service was to a very high standard.

c60 of us descend for the office Christmas lunch. It’d all been negotiated beforehand very efficiently with the manager and support staff.We were all met with a festive smile and having put money behind the bar - a wristband so only we could order from this tab (very clever and an improvement over last year stopping others ordering on it!).We were seated swiftly and it really wasn’t long before the food started to arrive. My table, one of six, all had different starters and everyone said they were cooked and presented well with ample portions, oh and tasted great too!Then the mains. Same thing here too. I’m a traditionalist so I can easily comment on my turkey dinner which was all of the above and plentiful.On came deer following a perfectly timed pause. After-Eight Sunday was my poison of choice and oh boy it didn’t disappoint.All of my food was served so efficiently by what appeared to be only three or four staff..Following our meal we were politely asked to shuffle to a reserved snug seating/standing area where we all spent the rest of the night.This has to be one of the most best value, great service, efficiently run, welcoming and accommodating venues in the city.Thanks for another great office Christy lunch which we will again remember.

We had four visits to the resturant for dinner & breakfast. The service was excellent to only good. The welcome and sitting at a table needs to be better. We stood for an excess of 10 minutes on one occasion before seating ourselves. Only once were we seated within a couple of minutes. Service generally was good to excellent once we were seated. Food was good with room for improvement.

Visited this restaurant a couple of times for evening meals while staying at the adjacent Premier Inn. The customer service that we received from Craig and Hannah on consecutive nights at our table was excellent. They had genuine smiles on their faces which reflected that they both enjoyed their jobs, which was brilliant. Made good recommendations regarding food and wine. As I use a small mobility scooter they gave us good accessible tables. Despite the restaurant was busy we felt under no pressure to vacate so we were able to enjoy relaxed meals.

Had dinner in the restaurant Liam and Sam in the restaurant made sure I enjoyed my stay and looked after our party of 40 really well .

It was a busy friday night, My family and I popped in for some dinner before going out for drinks. The restaurant was very busy and the friendly manager greeted us promptly and made us aware of two large groups that were dining and that their might be a wait.

Since the barely eaten food that was revealed with two hairs in my partner and I have been absolutely sick as dogs it has been awful I will never ever go back to Table Table again we used our tastecard but didn't think that the quality would decline with the price however that is the case absolutely disgraceful the food arrived cold as well my goodness I cannot even speak for the lack of staff and customer service training.

I can't comment on staying overnight at the hotel but rather the bar and restaurant area.

Although our waitress we had was rushed off her feet, she still made time to check everything was okay and to get me and my partner extra drinks. When I received my bill was given some 40% off vouchers which has ensured us to come back again. Lovely smiley face and a thankyou at the bottom of the receipt with name highlighted blonde girl I believe her name was emmy.

I had to send my lamb steak back twice! The lamb simply consisted of lumps of fat. The so-called mashed potatoes looked like yesterday's left-overs. It was INEDIBLE. REALLY DISAPPOINTED.

Saludada por Nicola, que fue acogedora y amable, nos mostró nuestra mesa y preguntó si eso estaría bien para nosotros. Ella nos dio nuestros menús y preguntó si queríamos pedir bebidas, ella tomó nuestro pedido y dijo que los traería. El restaurante tenía un ambiente cálido y acogedor, había varias personas sentadas cuando llegamos y todos parecían muy felices.

La comida salió muy rápido. La camarera rubia Emmy fue amable y muy servicial. Ofreciendo sus recomendaciones para postres cuando algunos de nosotros no pudimos decidir qué comer.

Cenamos aquí el almuerzo del miércoles, ya que es el lugar favorito de mi padre para ir. Era un día soleado, así que fue muy relajante contemplar el río.

Nos reunimos regularmente aquí antes del fútbol.

Un restaurante estilo cadena unido a un gran hotel no lo llena de confianza, pero de hecho, tuvimos una muy buena comida aquí en una noche muy ocupada para ellos. Tenía un bistec excelente realmente bien preparado, y decente entrante / plato principal. Buena bienvenida y servicio atento a pesar de los fanáticos del fútbol (Norwich acababa de perder). Entrada por un paso bajo de pasos (sin duda hay una forma de evitarlos)

Staff knew there stuff was very good definitely recommend and the food was very nice and expected! 10/10

Not a extensive menu, nothing to adventurous but all very well cooked. Very good helpful servers not intrusive. Only problem the Doom Bar (real ale) was served far to cold.

Emmy was very helpful recommending her favourite food on the menu when I couldn’t decide what to eat which helped me a lot. Emmy was very friendly and would eat her again

We arrived en spec for a few drinks on the way to the station Loads of seating but can get very busy Very good service from all staff but a limited selection of beers

Very busy sunday evening but staff were very friendly and efficient and the food was hof high quality and served pretty quickly and most importantly was fresh and hot, well done to all the staff.

Whilst staying at the Premier Inn, the Nelson, we usually have a meal deal and on the Saturday we invited friends to join us for dinner. The food was quite good but the table was dirty. On Sunday morning we had breakfast and the general feeling was of grubbiness. The table was soiled and my wife pointed out that the carpet felt as though it was sticking to her shoes. Sunday evening my meal was a simple pie and mashed potatoes. Everything was dry and tasted as thought it had been sat under a heater for some time and I was unable to finish it. Our puddings took an age to arrive which is not what we have come to expect so our overall experience this visit was of disappointment. I must say of several Premier Inns stayed at over the years this is a first negative review. The whole eating experience was spoiled by a venue that’s seems to need refurbishment.

Hadn’t been in here before but Emmy kindly showed us over to the table and apologised for the food that was missing off the menu but explained the menu was changing. Emmy was very friendly and couldn’t do enough for us. Would recommend the nelson.

Thank you very much service very good thank you Craig for the wonderful service you gave us very professional and friendly food was hot and delicious wine chilled and lovely nice array of gin with mixers for what we paid well worth the money restaurant very clean toilets were clean will call again

Food was poor, service was slow, management aloof and uninterested. Other diners appeared to be having similar experiences. This is the last visit we’ll make to this location, which is a shame as previous visit was the complete opposite.

We had a lovely warm welcome by the waiting staff, we ordered drinks then food, all 5 of us ordered mains and puds, the food was very good so was the service from all the staff. We used our taster card which cut our bill in half, would definitely recommend this restaurant.

We have stayed here a few times now. Bed is comfy and the room as always in a Premier Inn has everything you need. Excellent location if you come by train, it’s opposite the station and right on the river.

The menu is traditional and simple, but our waiter, Sam, was a delight and made our day. Staying at the hotel, we took advantage of the meal deal that included both dinner and breakfast. A good bargain.

Me and my partner called in here for a drink b4 heading off shopping how disappointed we both were! We always pop in here once of the train for a nice drink by the river.

We have been here for the last couple of days and charley has been by far the best waitress to serve us. Nothing was a hassle for her. We got everything we needed she was polite and friendly and defintly a asset to the team. The food was amazing top! By far one of the best premier inn restaurants. We hope to be coming again!

Me and my boyfriend love it here it’s a great place for a date or a family meal. Service is always fast and friendly.

Visited here last week with family. We have been before and really liked the atmosphere and friendly staff. Kay looked after us this time and was very friendly, helpful, attentive and really charming- explaining some of the ingredients in sauces etc. We had three courses and there was no real delay between each course. We all had a great evening and will definitely come again.

The breakfasts are great here with a buffet and kids under 16 eat free. I was surprised by the variety. We even had bagels! There is the usual fry up, fruit, breads, cereals and juices. Julie was really, really helpful and definitely went the extra mile.

Had another evening at The Nelson with a group of friends. Never disappointed here. Food was really good. If there has ever been a problem, the staff cannot do enough for you to make things right. Sam and Ben are both a credit to the restaurant, and so hardworking. They are always friendly and make sure that you have a good evening. Thank you!

Just been for a date with my husband expecting the carvery. They now now longer do carvery so I ordered the butternut squash in a tomato sauce, which came swimming in oil. Our very helpful and friendly waitress replaced it with a pork roast dinner but the roast potatoes were soggy, the stuffing was not cooked in the middle, the pork was fatty and the portion was small for the price.

I would highly recommend a meal here; I have been to LOTS of Premier Inns and their associated restaurants over the years, and the quality has always been good as it was here - what sets this apart was the service of Charlie who worked like a Trojan during a busy period to make sure that everyone she was looking after felt like they had her devoted attention. Well done Charlie - keep it up, it is noticed!

We stayed at the Premier Inn Nelson, Norwich, which is attached to this "bar/restaurant". As a guest at the Premier Inn we were offered the choice of breakfast at the cost of £9.50 each. The food was OK, but not worth £9.50.