Cosy Club Norwich in Norwich

The food was absolutely amazing!!

The service is very friendly and they're happy to help with any questions. It can sometimes feel a little slow for the food to arrive, but maybe that shows it's fresh, and it's not somewhere to go for fast food, it's somewhere to enjoy time with friends while eating great food.

Beautiful setting, however service was slow and food pretty average for the price.

Went here with some friends and all the food was delicious and it was cooked exactly how we wanted which included steaks. Service was good and friendly. Vibe of the restaurant is decent and they served nice cocktails. Would recommend!

Great place to eat food and drinks really good

Lovely breakfast and great service. Food was delicious, atmosphere was relaxed, will definitely be back soon!

The cocktails in here were excellent 👌 They didn't have a Dark n Stormy on the menu but they made me one anyway and it was the best one I've had in forever. The hot ginger beer was absolutely delicious

Wasn't happy with the service, I am a vegetarian and they didn't listen to my order properly and they put bacon on my food; in addition they asked for dietary requirements at the door, so they should have been fully aware, but didn't communicate with each other.

Bar had aircon on..5 degrees outside?? Meal in restaurant was disappointing..pasta underdone nearly cold and sparse meat

Just wanted to give Alfie a special mention for being absolutely amazing with his service. Attentive, polite professional and friendly. A great asset to your team.

Service was average, restaurant was quite busy but still we waited a while for everything, some food portions were tiny, the pasta was about 10 pieces, ridiculous for £17, wouldn’t have fed a child, burgers were nice enough, the chicken salad was as equally as small as the pasta. For the money we spent it didn’t seem worth it. Wont be returning unfortunately.

Overall the service was good.Venue is Stunning.Food was excellent and served well .My only criticism is for the money it was more like a kids meal.The portion size has definitely changed since my last visit.Also no salmon on the menu which I had last time and was delicious.So overall disappointing.Sorry.If it weren’t for that you would have got 5 stars.

Had a great time with Ali being our waiter! He was the most welcoming and helpful. Recommend the Asian fried chicken as starter, cosy smash burgers were great and the Clover Club cocktail is top notch 👌🏼👌🏼

Absolutely smashing!! We were served by Jeremiah who was so attentive and kind! We were really well looked after and the food was absolutely delicious. I had the sea bass which was cooked to perfection! Everyone very happy!

Booked the room for celebrating my friend’s wedding as one of the bridesmaids. Food was incredible, the sea bass I tasted was phenomenal! The starters were also amazing, particularly the prawns and fried chicken. Overall they took really good care of us and were super helpful, we had the most amazing time! The bride and groom loved it too.

Excellent commitment to allergy training! Our waiter had to get our gluten free order taken by a staffer who had been trained, as he hadn’t been as yet. Very comprehensive explanation of GF kitchen set up. We’ve never come across this level of care in a restaurant before. Food is delicious and staff are always very friendly and efficient. Great experience all round.

Very nice place, gorgeous building, if you don't mind paying premium prices for drinks, it's worth a visit

Where do I start …. Wow wow wow. The building is beautiful, staff were friendly and food was amazing. Me and my partner dined here on Valentine’s Day. We booked a table for later on in the evening but decided we wanted to go earlier so called up to see if they had availability. The staff on the phone were super helpful and sorted us an earlier table straight away. When we arrived the gentleman on the door was super friendly and seated us very quickly. Our server came quickly to provide tap water for the table and took our drinks order. She memorised our food order without writing it down which was super impressive (starters and mains) . The food arrived very quickly, well presented and delicious. If you’re looking for a reasonably priced meal with a great atmosphere I would highly recommend. 10/10 for me highly recommend

The place is amazing. The ambience was so regal and the food was very flavourful. Cian was exceptional in his service. I would highly recommend the place for a lovely evening.

Attended a business diner with colleagues and had a super experience. Really friendly staff and the food tasted excellent, Lovely old building, it was a tad cool but only to be expected in a period building especially with that amazing glass dome.. Well worth a visit

Our first visit to this venue. Building was beautiful my only complaint would be it was a tad cool. Food was delicious. I had Asian Chicken Salad which was very tasty, other half had a Coronation Chicken Burger, also very tasty. We had dessert which was also good. My wine of the other hand was less than good but was changed with no fuss. Other halves beer was good. Price was reasonable. Bathroom facilities were a trek but in a building of this nature was to be expected. Staff attentive. Would visit again.

Went here for valentines with my partner after an enjoyable Christmas work do last year. Atmosphere was great, low lighting and good music, very open space, good seating, good drinks options, attentive staff all dressed on theme. Despite the valentines day rush, the staff were very lovely and kind, my partner and I had 3 courses and a couple drinks and spent £80 (not on a set valentines menu) so I'd definitely recommend, portion size was fine and the food itself was very tasty. I would definitely recommend for a date or just a casual catchup with drinks if not looking to eat 😄

The Cosy Club is simply super!! What a beautiful setting for some quality and delicious food. The service was great and finding the way to the lavatories is a fun experience as you can see the vault dining room. I would highly recommend the maple glazed pork chop from the brunch. Damn good 🐷

Really good vegan choices and outstanding service.

No-one to welcome us when we arrived. Otherwise all very good including the decor.

Visited here for a hen party and I could not recommend it more! Staff were so friendly and the cocktail making was brilliant. Will definitely be back 😊

Food was nice and well priced. Service was good and cocktails tasty.

This place is everything when you need somewhere for lunch with your mum! A good variety on the menu, food was delicious, the small pates were good portions, service friendly and swift. All reasonably priced. We were full and satisfied after drinks and a main meal. Around £25 a head. Toilets clean. Decor was eye catching and interesting paintings and prints everywhere. Will be going back.

Foods ok, cocktails are good and staff are great. Feels a bit big and empty inside with it being an old bank.

Amazing ex banking hall. Very decorative. Slow service

An experience people need to have. The building and interior are amazing, and the food was amazing like no other.

Some of the best Gluten free food in Norwich served by happy friendly staff

Amazing food, abit slow on service but overall a great experience

The atmospheric building is the only positive part of my daughters (hen do) bottom less brunch yesterday. The food was luke warm and overpriced for the small portions we received. The staff could be friendlier and we felt rushed to leave. Had to query the bill for several things wrongfully added. All in all a very negative experience and wouldn't recommend.

But chilly. Quite noisy. But still had a nice time :)

Incredibly unhelpful and rude staff, service shocking, overpriced for the food quality and atmosphere very disappointing. Would not recommend to anyone.

It's an impressive building with high ceilings and a great vibe if you like to step back into another era. I believe it was once a bank. It gives off an impression of opulence. You can usually get a table without booking which is handy. I was unlucky with my food as it was lukewarm. Maybe due to the distance from kitchen to table.

Beautiful building, delicious food, charming staff. I've been here several times and appreciate the choices for breakfast.

I love this place 2nd time coming it has a Titanic era feel to it beautifully decorated a great place to dine . Fantastic food staff were all polite well mannered lovely helpful staff throughout will defo come again . Great prices for such a great place to go ..il defo book again

Unfortunately wasn't a good experience, the room was cold, our order was wrong twice, the service was great in recovering from the mistakes and the toilets were very messy, bin overflowing on the floor. My bill was £140 I felt like I didn't want to pay it.

Just popped in for a drink. Great atmosphere and like how the bar and restaurant are discreetly divided. My only complaint is that they let far too many people in IMO. The bar area was packed and I mean PACKED at around 7.30pm on a Saturday. It took over 20mins to get a drink and there was a group of guys that me & my friends were keen to give a wide berth but there was literally no way to move further away. We left after one drink because of this but returned a few hours later once it had thinned out and had such a good time! Still very busy and we had to stand without a table but much better vibes with the freedom to move :)

A mixed review so I’ll start with the positives. It is a lovely, atmospheric building with plenty of room between the tables. We had the club sandwich which was very tasty, well-presented and reasonably priced. Unfortunately we then ordered crème brûlées for desserts and they were definitely not worth the half-hour wait. They were tasteless, served with a very heavy cream and not worth the price. Our waiter was friendly so I’m not criticising him but there was clearly some ill-feeling amongst some of the staff and management as we could hear moans and complaints which really shouldn’t happen within earshot of customers. Will I go again? Yes probably, but with so much competition in Norwich I hope Cosy Club will not just rely on its beautiful building to attract customers. The menu and service has to match it.

Excellent cocktails. The Burrata dish is a must try

We, 3 kids and 4 adults, had dinner on Christmas eve. Dan! was so friendly and amazing. He was most helpful with getting everything we needed, and our food and drink orders. He had a big smile and always made sure everything was good and correct. Food was good as always. We had a wonderful time!

It's ok, would be a bit unfair of me to give a bad rating, it's just not my kind of place. Feels very 'chainy' and basic. Nice building, shame it isn't something a bit more independent.

Over priced food and drink, music was too loud, which made it very difficult to have conversations. Not for me

The venue is incredible it’s in an old bank and felt pretty grand. The staff were friendly however I ordered a GF vegan butty buy I got a meat butty instead. We had to wait for my food while my partner had finished. All in all we were there for an hour for a sandwich and some pancakes.

One of the more civilised places in Norwich to finish a night out. Old Fashioned a little sweet for me.

First time going to Cosy Club. We chose it as our “Christmas Party” meal choice (it was only me and my fiancé…self employed Christmas party). Our server was really upbeat and happy. I can’t remember his name, possibly Kian? Other staff just didn’t seem to look as happy, I get that there is stress and it being a busy time with it being Christmas so I guess that might be why? We ordered cocktails. The Old Fashioned was really nice, the Margarita was ok, didn’t have salt on the rim which I always expect but maybe that’s because I had the Seasonal Special version? We had 3 starter plates. All nice, but the Halloumi and hot honey just felt a bit overpriced for what it was. It was also a tiny bit dry so would have expected some kind of dip to go with it. The arancini balls were amazing. We did want the croquettes but they were sold out, which was surprising when it was only 4:45 when we were eating. We both had the festive burger and upgraded the fries to Parmesan and truffle oil. They were amazing! I very rarely get a burger when I eat out because I generally feel disappointed and wish I’d ordered something else but this one was lovely. The pigs in blankets were especially nice. We did have one drinks order taken wrong (wrong beer) but again, appreciated it was busy and mistakes happen. Total bill came to £90 (3 drinks, 3 small plates and 2 burgers) which just felt a bit high for what we got. The building is incredible, lovely setting. But something about the atmosphere just felt a bit off. Not sure I’d return for an evening meal. But would maybe try for breakfast or lunch.

We went for dinner here Friday night (13/12/24) and it was pretty busy, which we expected. It was very loud, partly from other guests which I don’t mind but the music was also very loud so we had to shout to be heard by the person sat next to us. It took us a long time to get served and while we weren’t in a rush when we arrived by the time we were paying it had become a rush because of how long it had taken. The food was quite good but nothing particularly special. I enjoyed my Spanish chicken main but it wasn’t good enough to make me want to come back because the price was maybe a little high for what we had. What really lowers the score for this review was the service we got from Ehab. He was overly confident and informal, didn’t use a notepad to take our orders which meant we had to correct him on some of it before he left with the order. When he took a drinks order from us I knew I’d have something later and just wanted water, when I told him I’d be fine with water he said “cheap!” Which I thought was a bit rude. Then later on when I did get a drink I got the festive cocktail special the Bailey’s White Russian (which was very nice and I would recommend!) and he commented “racist.” Which I thought was completely inappropriate and really put me off having ordered it at all. I wouldn’t tell people not to go here if they tell me they’re interested, but I definitely won’t advise my friends to try it if they’re unsure.

Absolutely awful experience! - the manager was very passive aggressive when we asked to be seated making some sarcastic comment about us waiting at the bar for a drink. He didn’t seem to realise the service was slow and we were fed up waiting. - it took 30 mins from arriving to get a drink served - the waiter immediately took away the regular menu and forced us to order from the EXTREMELY overpriced Christmas menu. - what a joke! The starters worked out as £15 per head. Whilst the food tasted nice they amount served was embarrassing. For £15 each I’d expect at least double the amount of food. Check the pic- this was to serve 5 people. - the mains were awful. The pie was hollow and some cheap pie from a foil tin. This food is cheap and offers extremely poor value. The veg was cold. - the staff are not delivering a Christmas experience. It’s just like a converter belt service - trying to get you and out as quickly as possible. - hated every minute being here.

After recently moving to Norfolk I was missing my local lounge cafe. I was informed there was a cosy club in Norwich only 25 mins away. I visited Saturday with my daughter and our small dogs. We was so impressed. The staff were so friendly and attentive making us and our dogs feel welcome, offering water and biscuits for the dogs. The food was delicious. The prawn starter was amazing. The seabass was better than I could ever have anticipated. The building is gorgeous and has such a pleasant vibe. I can't wait to return soon with my partner, this is my new favourite place. Such a great find. 5* all round from me...love it!!

Stunning interior of this old bank which has been turned into a Restaurant, went for a works party extremely nice food ok for a special occasion.

Amazing place, My daughter's and I came to celebrate my birthday, Staff efficient and friendly, only downside we had to wait an hour for our meal but it was delicious when it finally arrived.

I enjoyed my time at Cosy club. I was there with my colleagues . The service was great 👍. The food was excellent!

The interior is amazing a real touch of elegance, the staff are incredibly friendly. Food was enjoyable. This is great for a treat or special event.

Had a really lovely pleasant evening , The Cosy Club is correctly named as the atmosphere is just that ( cosy ) and that’s strange as the place is huge, being crammed in or to near other tables in a restaurant is my bug bare but it’s spacious . We had a very helpful waiter Alistair who was spot on from the get go and nothing was too much trouble , food was lovely served swiftly but not rushed. There was an issue with our voucher and a Manager came and helped us with this , I didn’t get her name ! But she was extremely helpful . All in all a 5 ⭐ service .

Had food whilst on business and wasn’t left alone despite large group bookings. Attentive and polite staff.

Absolutely terrible. Restaurant was almost empty but they couldn’t accommodate us as they were short staffed. Avoid.

Had a party of 30 in one of the rooms, food luke warm, service very slow and didn't take orders for desserts for over half of the party. Shame as always had excellent service and food in main restaurant.

A rather impressive building oozing with elegance and finesse. Stylish and suave, yet cosy in it's own unique way. This is a beautful place, yet gives the Impression of a once old fashioned gentleman's club, which I liked. The prices were reasonable but only stopped for drinks so cannot rate the food element. A really lovely visit and worth checking out for sure if looking for something a little different with a different kind of vibe.

Hi. Been here a couple of times before (breakfast and tea, both good) but this time, unfortunately service was quite slow (30 minute wait for main courses after starters) and portions rather smaller than expected, given the price. Flavours were good though. Perhaps they are having staffing problems. 3.5 stars

Lovely atmosphere and helpful staff members. We enjoyed our brunch and have used one of our stamp cards to pay for one. It's very cosy and bright place and loads of different lights around, our daughter really liked it.

Nice chilled, comfortable atmosphere (although November air conditioning was on.......totally unnecessary) food was very good, cocktails (reduced price) excellent very comfortable seating in bar area, service was excellent, attentive but not overly so, very friendly and knowledgeable

Outstanding food and service. Book to avoid disappointment! My fish and chips, served in a delightful caper and lemon cream sauce was amazing. My wife loved her gluten free smash burger. Desserts were amazing. Creme brulee with real vanilla pods and a crunchy top, and salted caramel and chocolate mouse. The house white wine, a verdejo, is really good. Christie was the perfect hostess. Thank you.

I would like to thank the staff and the waiter who served us, everything was great and delicious, I can also single out the bartender Homa for his professionalism and the best service in my life

Great place for lunch! Very friendly and helpful staff and food was great. Nice relaxing atmosphere, highly recommend

I had smoked salmon, avocado and scrambled egg on sourdough toast when I was at Norwich and I must say it was the best I've ever had. Thoroughly enjoyed it. The service was really good as well.

Impressive surroundings + great food. Delicious vegan options, highly recommended!

Nice visit, took a while to get the drinks after ordering, should have gone to the bar. Good was nice, but if you advertise potatoe skins double cooked, don't serve new potatoes deep fried, they are not the same and 5 small pots is poor value at 5.50! Nice staff though. Nice place, beautiful decor

We visited for our anniversary, to start with the service was great, then our waitress seemed to go home and we got ignored by the other staff. A really poor show!!! Our mains were great but we were then left!!!

Went in on our anniversary for lunch, and it was all so lovely! All the staff said congrats and we got comp glasses of bubbly which just added to our experience. The food was lush, one of the best meals I've had in Norwich and the service was amazing from everyone. We will definitely be recommending and going back ourselves!

Food portions for a dinner rubbish, Service very slow

Excellent food. Charming service. Nice atmosphere. Not just dog friendly but welcoming, dog was given attention and offered water. Would recommend

Great waiter who served us on 10th Nov. Very charming, funny and professional.

The place is posh with huge headroom. Drinks are priced reasonably. Service is good.

We worked together at NatWest Bank at the age of 16 in this same building! Had a get together at the age of 61!

We decided to celebrate our wedding here, so booked the Vault (a private room) and we were very happy with our decision. Julia who held our cocktail making master class was first class and I can't praise her enough, thank you. The food was excellent, the cocktails were delicious and the whole venue was superb. Would highly recommend.

I could write a novel on what's good about this venue 5*. Arrived for drinks left satisfied couple of hours later.

Loved the relaxed & not overly loud atmosphere. Cocktails were delicious.

Great venue but found the food a little lacking. Ordered curry and was not spicy, no chutneys, wasn't offered poppadoms. But service was good and staff pleasant.

Place is amazing, really nice atmosphere and decor, firstly ordered drinks, starters, mains. Was busy so waited a while to get our drinks, and then told my steak option wasn't available so went for fillet steak, then we received mains but not starters, the waiter apologised, once I had my steak I wasn't very happy as it was very little, x4 small vine tomatoes and around half a portion of chips for £30 plus pounds, I complained to the manager about the issues and she offered us free desserts, the Creme brulee was absolutely lovely and highly recommend, would I go back, probably but pick something like what my other half had as looked more filling and cheaper (buttercream chicken).

Amazing venue visually, exelent service and the food was good.

Lovely rooms, good range on the menu and staff were very attentive constantly. A slight problem with noise control as the rooms echo a little so sometimes it can be difficult to hear the people at your table.

Absolutely brilliant cottage pie freshly made,all food looked so good well done that team,cottage pie was 11 euros I think ,lovely freshly cooked

Inside an old bank. Very grand interior. I thnk you know the food here. Burger and chips.

Nice decor, incredibly slow service. Will put it down to being very new and having a settling in period. However serving staff need to be more careful - putting large glasses of water and "watch out the bowl is really hot and the chips are straight out of the fryer" right in front of my 3 year old; several minutes after the other food had arrived. Careless. Edit: Returned to see if it improved. NO. Don't bother unless you like waiting 50 minutes for your food, and enjoy a complete abscence of waiting staff. Utterly rubbish. Avoid.

The food is fantastic, exceptional service. It really is cosy for such a large venue and has a lively atmosphere. I will definitely visit again!

Nice place for a bite to eat and a few drinks

Food not so great, but everything else was awesome. Service was great, the interior is amazing and drinks were yummy! The food was highly disappointing and not so great though, so we would only go back for drinks in the future.

Very impressed, wouldn't think it was part of a chain. Amazing food and decor.

Stunning building, really friendly and helpful team. Felt spoilt and special. Thank You

Honestly couldn’t fault it. Fantastic food, a great selection of wine, a wonderful atmosphere and Jeremiah looked after us so well. The kitchen stays open late so it’s spot on if you’re heading out for food later than usual. We’ll be back!

Nice place. Great staff. Food pretty good. Had a nice evening. Good atmosphere.

What an absolutely amazing experience! 100%

Very much 1930s theme wood panels dark furniture cocktails at the bar food expensive but delicious

Lovely evening and lovely food Our server Christie was absolutely amazing! Was so friendly and kind. Would go again!

We loved this place. The food was delicious, the service was perfect and a very good mixture of ages, enjoying this restaurant.

Amazing restaurant - quality service, accommodated everyone. Was a gorgeous brunch and not stopped thinking about that feta dip.

Amazing restaurant - quality service, accommodated everyone. Was a gorgeous brunch and not stopped thinking about that feta dip.