Cosy Club Norwich in Norwich

Absolutely brilliant cottage pie freshly made,all food looked so good well done that team,cottage pie was 11 euros I think ,lovely freshly cooked

Inside an old bank. Very grand interior. I thnk you know the food here. Burger and chips.

Nice decor, incredibly slow service. Will put it down to being very new and having a settling in period. However serving staff need to be more careful - putting large glasses of water and "watch out the bowl is really hot and the chips are straight out of the fryer" right in front of my 3 year old; several minutes after the other food had arrived. Careless. Edit: Returned to see if it improved. NO. Don't bother unless you like waiting 50 minutes for your food, and enjoy a complete abscence of waiting staff. Utterly rubbish. Avoid.

The food is fantastic, exceptional service. It really is cosy for such a large venue and has a lively atmosphere. I will definitely visit again!

Food not so great, but everything else was awesome. Service was great, the interior is amazing and drinks were yummy! The food was highly disappointing and not so great though, so we would only go back for drinks in the future.

Nice place for a bite to eat and a few drinks

Very impressed, wouldn't think it was part of a chain. Amazing food and decor.

Stunning building, really friendly and helpful team. Felt spoilt and special. Thank You

Honestly couldn’t fault it. Fantastic food, a great selection of wine, a wonderful atmosphere and Jeremiah looked after us so well. The kitchen stays open late so it’s spot on if you’re heading out for food later than usual. We’ll be back!

Nice place. Great staff. Food pretty good. Had a nice evening. Good atmosphere.

What an absolutely amazing experience! 100%

Very much 1930s theme wood panels dark furniture cocktails at the bar food expensive but delicious

Lovely evening and lovely food Our server Christie was absolutely amazing! Was so friendly and kind. Would go again!

We loved this place. The food was delicious, the service was perfect and a very good mixture of ages, enjoying this restaurant.

Amazing restaurant - quality service, accommodated everyone. Was a gorgeous brunch and not stopped thinking about that feta dip.

Amazing restaurant - quality service, accommodated everyone. Was a gorgeous brunch and not stopped thinking about that feta dip.

We have been to the Cosy Club twice recently. Both times we were served by Christie. Both times she was brilliant. Always good with dietary requirements and so kind and accommodating. We come here regularly and are always happy. Thank you for being so lovely to us.

We have been to the Cosy Club twice recently. Both times we were served by Christie. Both times she was brilliant. Always good with dietary requirements and so kind and accommodating. We come here regularly and are always happy. Thank you for being so lovely to us.

Fabulous old building with beautiful features.

Went to a private party in the Vault which was a room hotter than the sun. No air and so uncomfortable. There were fans and an AC unit which people gathered around to chat. I would not recommend at all. Food was ok and Liv the bar person was exceptional.

Extremely friendly and joyful service and the staff were very accommodating and knowledgable when I was admiring the decor and artwork.

I went to the Cozy club on a date and I had the vegan cheeseburger and fries and it was honestly the best burger I have ever had. I’m still thinking about it to this day! I also had the pineapple and peach spritz, which was delightful. Whilst the meal and drinks were quite expensive it was worth every penny for me. Will definitely go back!

This evening has been amazing, amazing time with Tom our fabulous waiter who was patience, kind and very helpful. Made our evening really work while! As usually will always come back

Mark the manager was accommodating for what we need as a group of professionals needing some downtime. He made sure we were looked after. The staff were very friendly and Lukas was very attentive. The drinks are good value for money and the food was exceptional. Highly recommend!

This was my first time at a Cosy Club and it was for a hen party brunch. It was excellent from start to finish. With the service, food, drinks and venue! It was the perfect start for the bride and bridesmaids to enjoy the day. Thank you.

We were recommended this as a good gluten free option for Norwich. However the food arrived after a long wait absolutely cold. Only two staff seemed to be working in this huge space so we ate the cold food them complained. We did get 25% off the bill but we weren’t impressed by the modest portions or the length of time it took. For such an iconic venue providing hot food is the minimum you would expect. Avoid the Cosy Burger and the Salmon. - neither were up to much.

Christie was wonderful!!!! Thank you for looking after us all

Just had a delicious birthday breakfast- beautifully cooked. Superb, gentle, courteous service and a special birthday bonus offered- yum! Excellent music playing not too loudly. A fantastic start to my special day. Thank you. Elisabeth

At the site of old NatWest Bank. Great atmosphere. Good food and service. Parking available nearby at St Andrews or St Giles. Decent portions. Not that busy on weekdays. Great for a meal out with friends/family

Not as good as Lincoln or Norwich cosy clubs.

Had a birthday lunch with friends, great atmosphere, good food. My friend was given a free glass of prosecco 🥂 for her birthday! Friendly staff. One star off because of the distance and accessibility to the toilets. Would go again.

Nice place for a tux!!...food did look amazing though...not overly welcoming for drinkers only but beautiful building.

Quick bite to eat before the cinema. Chilled afternoon atmosphere and beautiful food.

Atmosphere was brilliant & Excellent service from Christie throughout our visit. Very dog friendly & water bowl brought as we sat down. Food well presented & a good menu.

Just back from a large family lunch at the Cosy Club. 14 of us have just had a superb meal, including 2 who are gluten intolerant. The food was all perfectly cooked, served on time and very tasty. Massive shout out to our waitress Christie who looked after us throughout. Many thanks to all involved. David and family

Went for breakfast. Very good food, I would have liked it to be a bit hotter though. But beautiful building and ceiling 🤩 Very clean.

Food and service of a good standard and reasonable price. However the cost of drinks are ridiculous and unjustified. Nearly £5 for a small coke is outrageous and £12 for a gin and tonic! Come on guys how can you justify those prices.

Great, friendly staff. Stunning building and finishes. Lovely food, as ever in Cosy Clubs we have been to. Dog friendly to boot, excellent experience

The food here was really good and lots of options for gluten free, with friendly and accommodating staff. And of course, this place is so pretty inside (it used to be the location of a bank so it's super cool with its skylight). Wanted to come here for a while and it didn't disappoint.

what a great lunch, we went for my daughter's birthday and the drinks and food were fab, really well cooked fillet steak with parmesan truffle fries, vegetarian ravioli, crisp, sweet potato fries and affogato with Disarano velvet. Great service, great food, thanks

Always enjoy few good quality drinks and food here

This is an amazing venue. An old Barcleys Bank in the centre of Norwich. Large open plan building with an extravagant circular roof light and old oil paintings on the wall. The highlight though for me was the toilets. Weird, but they are in the basement in the banks old vault. They have left much of this intact in a very imaginary way. The food was good and the gluten free options gave a range of choice and we're clearly labelled. No calling the manager for intolerance, which is refreshing as that is always embarrassing. The staff were helpful and knowledgeable, if sometime a bit absent, as we found out when one of the soft drinks came without syrup in (it had run out in the system). Had to go to the bar to get it sorted. However bar staff sorted it out fine.

Food was great, Jeremiah was very friendly and recommended lots to food and drink to us. We look forward to our next visit

Being located in an old bank, the atmosphere was beautiful and definitely one of a kind. They cater for your special dietary needs. Have a look at the old vaults downstairs 💰 We were served by Kristi and she was fantastic 🙌 Amazing service and super tasty food with great deals 🏦 Thank you Cosy Club 🙏🏻

Love this place. Food and drink is fab in an environment that's second to none. Service is great and the cocktails are scrum

The building of course is a fantastic space and everything is of a high standard as we've come yo expect from the Cosy Club chain, with one (quite large) gripe....... waiting for a very long time for a drink because of the very lengthy cocktail making process. If you offer cocktails you really need to have lots of staff. Preferably with dedicated beer servers for the less princessy customers!

A nice experience. I can recommend the brunch

Amazing building. Again attended a party food and service great. Only thing I found weird was the party was held in the vault downstairs so no windows so felt a bit claustrophobic and it was obviously very warm

Came here for my little cousins birthday and we had a great time. The food was great and the whole place was a vibe from the downstairs washrooms to the beautiful ceiling, everything was a 10/10. I will definitely recommend the steak and the black truffle ravioli!

Some of the best Gluten free food in Norwich served by happy friendly staff.

Had bottomless brunch with my daughters and daughter in law Service was amazing 🤩 continually asked if needed more drinks choice of drinks cocktails Prosecco and alcohol free l delicious food and such a beautiful setting Our server made the occasion feel really special Thank you so much from booking to leaving was a great experience highly recommend

Brunch was delicious, but what makes this place is the decor and ambience. Fabulous place to sit and take it all in! We enjoyed our food.

Friendly staff, serving nicely cooked & presented food that is fairly priced. All this within a converted bank with original art deco fixtures & fittings. A really relaxing experience.

First time eating there (lunch). Great food, opulent decor, satisfying experience.

Meeting up with old school friends we decided on brunch here. Table ready on arrival service was a bit hit and miss. Having worked here as a teenager when it was a Bank it was good to reminisce. Our food arrived fairly quickly but unfortunately the muffin was extremely hard and difficult to cut so let my dish of eggs benedict down. It's a large venue so would not consider an evening visit.

Excellent food, service, and environment!

Seated at least 30 minutes before we had the offer of a drink. Poor choice on bottom less brunch menu. We either as a group had to opt I or opt out. It was a good job we opted out as we were offered 2 drinks. Had previously been to Tutrle Bay for a bottomless brunch and by far better value for money. First and last experience of Cosy Club. I think when the service was so poor they should waver the service charge

Lovely place I will go again. The food was tasty and our waitress was nice. Lovely ambience. Only drawback, £15 for a glass of wine was expensive, but it was a large one

Went to a private function upstairs, lovely decor, nibbles were nice but shocked at how much my friend paid. Staff were lovely just a shame there was a lack of seating

Fantastic food, we had a bunch of starters like tapas and its all excellent. great selection of beer/wine, great service and atmosphere.

What a fantastic place! The food is absolutely amazing and the service is brilliant too. I've been here twice now on family special occasions and never been let down. The steak is one of the best that I have ever had and the honey halloumi was a huge hit with our party of 6. Will definitely be returning 👌 Thank you for making our occasion special

Our third visit to this restaurant. Service friendly. Food not as good as last visit. Sea bass overcooked.Unfortunately the background music was too loud and not suitable for dining. Rather strident and abrasive jazz. Mentioned to waitress and were told it was "head office that chose the music." Nothing more was done so felt rather baffled .. they could have reduced the volume. Not very satisfactory.

Well... What can I say that doesn't sound as if I have shares in the business? Check... food excellent. Check.. dog friendly. Check... Service polite and respectful. Check... Good atmosphere. Go... I think you will like.

A very awkward experience for a first time visit to Norwich! We had a lovely day out earlier in the day and always had nice experiences at other Cosy Clubs at other cities in the past. Very disappointed. The waiter was very rude. And to top it off, he was calling all of us "darling" and "sweetie", in a patronising way, which made us feel all uncomfortable. But soon as he got bored of that, rushed us out of the restaurant! So this left us no choice but to finish our dinner elsewhere at another restaurant. The Cosy Club's Service was poor and took a long time for meals to come out, even just starters, though a lot of the tables were empty! Appreciate it could get busy later but I think if that waiter actually focused on the current needs of the guests dining at the time, this review would be more positive. I really hate leaving bad reviews and can see recent negative reviews being left before this review, but we would not like anyone to be treated this way either. We will stick to other similar restaurants to Cosy Club in the future, I'm afraid.

We were probably a pain in the butt bottomless brunch group but food was great service was a little slow at first but did pick up. Enjoyed our brunch! Sorry Tom.

Came here on bank holiday Sunday for some drinks. We were told there was a bit of a wait at the bar, but we were happy to sit and wait. It seemed they had forgot to rota extra staff for bank holiday, but appreciated the apology and could see that the staff were rushed off their feet. They were offering happy hour drinks, which is why we came, and could see the bartenders making around 10 drinks at a time - very impressive. Drinks took around 15 minutes maybe more, but we did order a few. The drinks were very nice and the bartender was friendly and brought them over to our table for us. Restaurant is huge and beautiful, nice for some chilled cocktails where you can speak to friends instead of having blaring music in your ears. Good prices, friendly staff, would recommend.

Had the private room upstairs, we got to play our own music. Food was great value for money. The staff were friendly talked to all guests young and old. Amazing evening will highly recommend

Great short notice booking for 5 of us. Delicious food and excellent service. Nothing was too much trouble. Thank you

The building and its decorations are lovely. I went with 2 friends for lunch. While waiting for our meal and having a drink we all noticed we could smell a faint sewage smell which my friend said made her feel nauseated.We asked to change tables and we were taken into the dining room. We waited for well over half an hour for our food. When it came it was luke warm. My friend says the bread on her sandwich tasted stale. We spoke to the manager who very kindly did not give us a bill when we left and apologised politely. It was obviously an off day for them, we don’t know what went wrong? The other reviews I see are all good. However I will never go there again.

Love this place, the building itself is amazing. The food and staff are great. Will be back again

We love a Cosy Club! Got seated quickly. The place is amazing! It was big, pretty quiet to what we've seen in othe Cosy Clubs. We had food 😋 and again, it was amazing! I went to the toilet and just wow! Down the stairs to what seemed to be a labyrinth! There was seats down there, loads more pictures and a lot of staff areas. There was loads of chatter, so not sure if another bar downstairs. I didn't go and nosey. I never get bored of discovering these Cosy Clubs

First time in Norwich but not our first cosy club, love these places always enjoy the atmosphere. This one is set in an old bank and still has the office as seating and the vault downstairs. Service was pretty quick and all staff as in so many of the cosy clubs seem to be happy with their work. We'll be going back today for sure🍻🍸.

Amazing food as ever! Cocktails are just lush

Could do with a clean and some maintenance

Excellent service and excellent food. Really enjoyed Lunch at the Cosy Club today, will return.

The Steak was tiny. Nice place though.

What a lovely building with such style from the past,absolutely beautiful. The waitress, Victoria, I think was very helpful and attentive, good looking aswell. The food was very good and enough on your plate. Will return. Also check out The Vault looks a good venue for private dining.

My server Cian, Was amazing. Cocktails are stunning Food was Devine.

Lovely place for a drink and food is lovely

Awesome breakfast. Great selection of food to choose from. All tasted amazing.

Food was ok, but service was disappointing. Waiter restricted us to one carafe of water for ten people due to lack of carafes.chips were delivered cold (replaced on request but again waiter made a cheeky comment)

Lovely place for a cuppa. Shame they don't serve biscuits or cake to go with it.

Just stopped for a drink. Great armchairs and couches. Dog friendly in BAR ONLY

Exceptional all round. Well-presented food. Beautiful building inside. Exemplary service. Will return!

Good brunch spot, good atmosphere, and service.

Booked the vault for my sister's hen party. We had a great time and everyone was super helpful. Big thanks to the bar tender, didn't catch his name but he did some first rate cocktails. The buffet was amazing too! Recommend if you have a special occasion to celebrate

Was ok nothing great food was nothing to shout about.

First visit and really loved it. A beautiful setting, staff were very helpful and friendly, they knew the menu and drinks well. We were not rushed at anytime and we were able to chat which was great. ❤️

Cosy Club seem to target interesting buildings, ones that would otherwise be hard to let or repurpose. This one is a gem for atmosphere and querkiness. Food is OK and the biggest thumbs up to Cosy Club for not automically adding 'service' to the bill. I actually enjoyed giving out server a tip rather than resenting the automatic addition of 12%. That alone will make me want to return. Tip: if booking this particular restaurant, ask for a table in the banking hall... The side rooms are not half as evocative.

A fun place with a good menu for a group. We had the Vault downstairs - great private room with its own bar. Central Norwich location.

Food poisoning Table booked for 6pm however didn’t get seated till gone 7pm. Sea bass meal arrived to our table to which none ordered & a meal we had ordered was split on the floor on the way to our table, nothing left on the plate. My meal arrived which was the burger - I took a few mouthfuls and discovered that this was luke warm & the waiter had this exchanged for another one by which others had finished eating at the table nearly 8pm and was told we could have 25% off the bill taken off and apologised. Came home rudely awoken 6 hours later at 4am to d&v and high temperature!! I don’t ever want to come back here again. I have contacted the company direct and the same on trip advisor no response.

Didn't have any food so cannot comment on that but this is a lovely building with a decent atmospheric bar which made us some good drinks.

First class food and service very enjoyable experience many thanks

Beautiful building, good service and reasonable prices.

Gorgeous building, friendly staff, perfect food.

amazing architecture, perfect food, outstanding service

We visited for cocktails. The bar tender appeared to be very proficient at making cocktails. However, when they arrived, the drinks tasted as though they contained negligible amounts of alcohol. Nice venue but wouldn’t recommend.

Incredible space with several vegan options including a dirty breakfast butty that hit the spot for me.

Lovely old building. Food had to be sent back. Cauliflower in Massaman curry was raw and food cold. Waitress ok but not particularly interested in state of food. Expensive for quality of food.

Lovely building (old bank), great staff and food is nice. Few vegan options, but what they have is nice.