The Neem Tree in Welwyn Hatfield

Very nice always is highly recommended.

Unfortunately when I placed the order in error I pressed collection whereas I wanted it delivered. So phoned the restaurant when the order did not arrive and told them to deliver if they could. They said they could deliver but it would cost me £5.00 delivery fee. I thought it was a bit unfair as their delivery charge shown is £1.50! So I guess I won’t be ordering again. This was taking advantage of my helplessness. I told them I am 79 and would be difficult for me to get there.

Excellent service once again food absolutely fantastic as always

Tasted a little more of tomatoes than the usual spices.

Excellent food - authentic taste with nice delicate spices in each dish.

been using neem tree for years best restaurant in welwyn garden for Indian food always on point tasty never had a bad one yet and been using this place over 10 years won't go anywhere else

Excellent quality - lovely taste - arrived early and hot

Really good food. But they always forget to put lime pickle in with other dips.

Despite filling in the section on dietry requirements, it was ignored. This is a preference and is requested each time i order.

Very late , food had got a little cold,

Food as always was fantastic - dansak nicely spicy, caramelised butter rice is amazing (and I have never seen it elsewhere). Unfortunately the delivery was a bit slower than usual, which was made worse by JustEat telling us the food was being delivered over an hour before it arrived! Perhaps we were grumpy after a delayed flight… delicious nonetheless

Was a few minutes late but amazing food so worth the wait

Excellent food consistent with quality one gets if dining in their restaurant.

worst place to order from denied the order then stated its timed which was never an option then had an issue with me talking and then bung up . absolutely unexceptable

Always delicious food, love this restaurant.

As always absolutely lovely my fav Indian restaurant ever thankyou Neem Tree always perfect never once had a bad curry from here and I been ordering over 15 years Big up to the lovely Delivery man also always smiling and happy and handles food with care food always nice and warm thankyou 5☆☆☆☆☆ FOOD AND DELIVERY

delivery was almost tonthe second. Not enough meat in the keema naan. Chicken Korma was fantastic and big chunks of meat. Rezalla curry was delicious but the beef was tough and I would have likes cubed beef and not what I think was frying steak. onion Bhajis good and got loads if chutney and an extra poppadum

Best in Welwyn Garden. Always turns up hot & never fails to be absolutely delicious. 10/10

Fantastic food best curry house in town

What nice little Indian restaurant. We only wanted a light meal so both opted for the chicken Biryani. The best restaurant style Biryani we've had for many years. The Biryani had great depth of flavour was fragrant and tasty. All the guys who served were nice and friendly, service was attentive and just right. Prices were also reasonable. We will be coming to Neem Tree again. Thanks to the guys at the Neem tree 👍👍👍👍👍

Love the food here. Fresh and good quality

Excellent quality food. Looking forward to next time!

Delivery driver was very polite ! Thank you :)

Great service, Great food, great price couldn't ask for more , keep it up guys

Great food, on time, best local Indian restaurant in WGC.

Our favourite Indian restaurant ever. Very authentic with the food and how everything is laid out etc. would definitely recommend for the price as well.

Best Indian in the area. Will order again

A nice little restaurant near to the station. A good range of menu options and fresh ingredients. It is quite small so may feel a little crowded if busy but on the night we went, it was half-full and felt comfortable. Worth a visit.

Absolutely super good and great service

Lovely raw chicken …very healthy

The food is very good and of a high quality, portion sizes are also very generous in my opinion.

Best Indian in Welwyn Garden City.

A wide choice of authentic Indian food. Generous portions with great service

Just as delicious as last time would highly recommend.

The food was tasty, but quite oily. The bhel puri had a strange plastic taste, like it had been in a plastic container for too long?

Excellent food really enjoyed it. 10 out of 10.

Last time I wrote a review for Neem Tree, it was a 5* one. Now, barely 2*. The food quality (very good) made up for the utterly atrocious customer service… Order placed online. I immediately called to ask them NOT to deliver early - as I was putting kids to bed. This was agreed by the restaurant. The food was delivered 10min early. So, by the time I came to eat it, it was lukewarm and needed a blast in the microwave. I called to complain, but the guy I spoke to wasn’t interested in maintaining my custom, or ensuring I left happy. His short term view, I assume on his profit line, meant he wouldn’t offer any sort of compensation for the lesser quality given I had to nuke it (lamb) in the microwave. An infuriating conversation which could have SO easily been something like: “Sir, please do what you need to do with the food in the microwave, enjoy it, and please call back afterwards to discuss. If you’re not happy, we can discuss how we can make sure you’re happy next time. Would that work for you?” Had he done this, I actually would have called back to say that it turned out ok after all and no compensation required. I wasn’t after a free dinner. I wanted a customer service! So I accept the quality was ok after microwaving it, but the total lack of any interest in delivering a great customer experience has now driven a poor review and a customer who will go elsewhere next time. A real shame as his lack of interest in providing decent service has got us here. Really really poor. And disappointing.

Great food, friendly staff. Recommend the railway lamb.

Just very nice food delivered promptly

Love this place. Their takeaway/delivery is always hot, and dining in is just a lovely experience. Recently took my dad for his birthday and considering he is the worst food critic, he didn't have a single complaint. Phew 😅

I am typically not so harsh but in this case wish I had an option to rate the guys negative! Not great on food, despite clarifying served something that was highly suboptimal and and contradicted the explanation from staff. Worst of all is the rudeness of staff. In my several years of experience across the globe haven’t seen such rude behaviour. Any last words - simply avoid at any cost. There are some very good alternatives, please don’t fall for this just because it’s convenient / accessible.

Food was amazing although one of my nanss can a bit ripped other that that I loved it

Service and attitude was really bad.

Food not up to the usual high standards on this occasion.

Terrible, ordered food at 5:35 for delivery at 7:15. Unfortunately had to cancel at 8:15 after being lied to that the order was only 10 minutes away at 7:45.

Good food, fair service as usual fairly busy.

Lovely little restaurant. Food and service were great.

Slightly different menu to most high street currie restaurants. What we had was excellent and the service was faultless.

We have enjoyed every one of their various dishes since their opening all of which have been absolutely delicious. I highly recommend the venison dish and lamb Bhuna, however my list so far is exhaustive. We have always been happy with their food and service and therefore will continue to be regular customers.

The restaurant was great as always, both the food and the service. I didn't know my phone number (as shown on my account) would not appear on the order so they could contact me on arrival. I know for the future.

biryani was far too hot ruined my meal. iv never had it soo hot and it's the 1st time using you. not happy attall .

Decent food, good service, really nice intimate atmosphere. And the prices are really good

Excellent! Fresh, delicious, nicely spiced

As always, the food was absolutely delicious and was still hot when delivered. Massive portions ans great value for money!

Pretty poor service. I asked for lamb curry and I got chicken instead. As it was a takeaway I only found out when I got home. I am really disappointed by this

This is my favourite Indian restaurant in Welwyn Garden City. A wonderful Indian restaurant with lots of dishes to choose from. Whether you want something hot and spicy or something mild, there is something tasty for everyone here. Tonight I had the Phaal which is the hottest dish in the menu. It's so hot you'll be breathing fire afterwards. Make sure you order a bottle of water to go with it. To accompany this I had Saffron Pilau Rice, and a Garlic & Olive Oil Naan. For starters I had the Mixed Platter, and a Poppadom with chutney. The place a beautiful interior design and the staff are welcoming and friendly. I highly recommend. ^_^

Really pleased, expected a longer wait being Valentines night, but the food arrived earlier than expected.

The food was excellent, and the service was fantastic. Waiters were very attentive and went above and beyond. Best restaurant experience we've had in a while. Tuesday 13th feb 8pm

Huge portion sizes as usual, but definitely spicier than usual this time!

Quality of meat not great but flavours ok. Doubt I’ll be ordering again.

Always good food from Neem Tree

Alway great food and always delivered early. I would highly recommend this restaurant.

Been here lots of times but on my own tonight so taking the time to write this. Food was well cooked, tasty and fresh. I eat a lot of Indian food and I can tell you that this food is amongst the best. I want to emphasise how fresh the food looked and tasted. Staff were pleasant enough, no big deal and sparked a conversation with me as I was on my own. Don’t understand the negative reviews however each to their own I suppose. Recommend the garlic chilli chicken, mushroom spring onion rice, chips and three cheese nan. Probably shouldn’t have eaten it all but was too nice to leave. Cheers. Craig.

Nice and friendly delivery man. Food was still hot and ready for me to enjoy! Yum!!

We have been here several times and never had a bad meal. The service is friendly and the price reasonable. The staff don’t harass you and leave you to enjoy your meal. I will be returning and continue to enjoy this venue.

The food is nice and the service good. The place does need a bit of a facelift as it's looking quite tired. Try the Chilli Beef Tawa and the Seafood Biryani. Really good

Had a Xmas meal for 15 in here, service was perfect, food was great. Shame about the company. Lol Would recommend.

We got a takeaway between Christmas and New Year. We are both vegetarian. The onion bahjis were very dry and difficult to eat. We ordered 2 different vegetarian curries. One was a vegetable curry, the other was a paneer curry. The paneer curry was mainly chicken! We were asked to double check the meal, but we know what cooked chicken looks like. They did send a paneer curry out but very little paneer in it and no apology whatsoever. We use this curry house fairly regularly but we won't be back. It's a shame as it's local but no customer care and it was very expensive for what it was.

The food was delicious although one of the dishes was wrong and we received no poppadoms but i definitely can’t fault the food we received.

We have eaten here many many times and on the whole the food has been good, although in recent months the quality has been declining. We always book in advance, as someone in our party has mobility issues and cannot sit in the upstairs dining room due to the stairs. We always make this clear on the phone when booking, and we often adjust our preferred arrival time to accommodate our needs. So given all the above, we were very surprised to arrive at the agreed time to be told they had no downstairs table, although there was a space. When I questioned why they hadn't contacted us to say they couldn't accommodate us downstairs due a large group - they just asked us to leave - we were shocked they were effectively discriminating against people with mobility issues despite taking yhe booking. Despite eating here regularly, having previously been warned about rude and unprofessional staff, we had never encountered this behaviour before this visit. Sorry but they have lost a loyal and regular customers

Ordered from here last night for my mums birthday and I have to say it was the worst Indian I’ve had. I have ordered from here before and it was nice. Gone down hill drastically!!!!!! My stomach has been bubbling all night all morning!! Birthday dinner was such a let down

We had a very nice family celebration here. The food was great, the service good and there was a lovely atmosphere.

We have eaten here many many times and on the whole the food has been good, although in recent months the quality has been declining. We always book in advance, as someone in our party has mobility issues and cannot sit in the upstairs dining room due to the stairs. We always make this clear on the phone when booking, and we often adjust our preferred arrival time to accommodate our needs. So given all the above, we were very surprised to arrive at the agreed time to be told they had no downstairs table, although there was a space. When I questioned why they hadn't contacted us to say they couldn't accommodate us downstairs due a large group - they just asked us to leave - we were shocked they were effectively discriminating against people with mobility issues despite taking yhe booking. Despite eating here regularly, having previously been warned about rude and unprofessional staff, we had never encountered this behaviour before this visit. Sorry but they have lost a loyal and regular customers

Although the order was late, once contacted, they resent my order, which arrived piping hot and delicious. Thank you.

Always great service and great food. The staff here go above and beyond.

Bit disappointed that the sharer starter was so small. Some dishes were nearly cold and didnt get get dips with popodoms, considering amount spent. Have ordered many times previously and always been very happy.

Ordered chicken tikka biryani They gave me plain chicken biryani Not authentic, just greasy and not nice . Lacking depth of flavours . They don’t eat this at home. Give it a miss !

Been today, and I have to say, this is the best Indian restaurant I've been to in years, and I have been to quite a few. I had a lamb balti and it was perfectly flavoured; I highly recommend going just for that. Their caramelized buttered rice is also delicious. Faultless service too. Will be back.

My favourite restaurant in WGC! Absolutely love their food. Takeaway is great and even better in the restaurant

Butter Chicken was one of the best butter chickens we have eaten. However Onion Bhaji wasn’t great and the naan bread is probably the smallest naan I’ve seen. Quality is good and taste is pretty good. Also order popadoms as unlike every Indian in the country Neem Tree don’t give you any complimentary even when spending good money. Overall it was an average Indian.

Food excellent as always. Loved the rice, with spring onions and mushrooms. And the mushroom dish i had. The chicken tikka starter was a little cold. But no other problemsx

Easily the best Indian Restaurant in and around Welwyn Garden City. Lots of choice. Never floating in grease. Upstairs and downstairs, so great for a party booking. But just as good for an intimate dinner for two. Onion Bhajis are crispy delights. Samosas full of meat not potato. Consistently good year after year. Easy parking in the evening. Really kind and helpful staff. Licensed. Yum! ----------- 2023 UPDATE ------------ Years since I left this review. Nothing has changed. Consistently good. With drinks, starter, main and sides expect around £25-£30 each. No small portions here. Excellent value. Great vegetarian selection. Many unusual chef specials well worth trying. 👍🏼

Nice and hot. Tasty food. Good portion size.

Just ordered and it was soooo bad ! The mint sauce was everywhere in the bag ! ....and the poppadoms were soft and soggy? Very disappointed and I won't definitely recommend it!

The bag was a mess ! The mint sauce was everywhere, so by the time i took everything out, I was not hungry anymore! And the popadums were soft and spongy? I'm very disappointed, so no, I won't recommend it again?

Food was a bit cold. Unusual for Neem Tree.

The food was very tasty and delicious. Always of a high standard.

Tasty hot food- good portion sizes.

Excellent menu, food and service. We have enjoyed every one of their various dishes since their opening.

Lamb was very chewy. Onion Bhaji not great. Maybe a bad evening as normally very good.

Lovely food. Good portion sizes.Quick service. Fab!!

Decent portion sizes, could be more tasty

Fantastic food every time never disappointed. Well worth the money

Surprised this place not got 5***** Absolutely amazing food always been coming here good few years and always outstanding taste of food Curry is one of my fav foods and I've tried alot of places but Neem tree gotta be top of these highly recommend

Great food with good portion size. The service was friendly and prompt.

DISGRACEFUL behaviour. Was told my blind brother's guide dog could not come in. I said it was illegal to disallow it's entry but they said they can refuse any customer without reason. Will NEVER go to that restaurant again.

This time round food arrived early and was fresh. Kids enjoyed it as well as the adults. Food quality has always been on point.

Really flavoursome clean food, heads and shoulders above curry houses for miles. I work in Welwyn Garden City occasionally, and there’s plenty of choice to eat out but Neam Tree is really special. I’ve eaten here on numerous occasions either with colleagues or solo, and every time it’s stood out as exceptional - but in modest surroundings, with a very relaxed atmosphere. You really need to try this place if you like your curry, it’s next level.

This is probably the best Indian restaurant within Hertfordshire. It is authentic…. I am Indian We had chicken and lamb chops out of the tandoor to start. The lamb chops are exceptional and reasonably priced. We also had the prawns, again really big king prawns and where fantastic. We had the goat handi and butter chicken. The host handi is delicious, it is cooked traditionally with whole spices and meat on the bone to give a deep flavour. We had rice and paratha to complement.

Amazing food, highly recommend. Lovely staff.