The Nailers Arms in Bromsgrove

We booked a family birthday celebration for 8 people and when I rang to confirm booking they had no record of my booking it will be the last time I visit this pub been coming here for years Manager very unhelpful and the way the previous person spoke to me they are not worth my custom

Vegetables & potatoes were overcooked and dried out. The range of vegetables was reduced to bare minimum. Poor food and totally unacceptable.

We eaten here over many years and always had an enjoyable meal. However, over the last few Sundays, there appears to have been a change in the way the gravy is being made. It was always delicious but now that appealing deep brown glossy look, has been replaced with a lacklustre, gooey consistency and is spoiling the meal. It’s difficult to explain but it’s definitely different and not in a good way. Also, that and the food are not as hot as they used to be. I hope you will revert to making gravy the previous way so we can continue to dine with yourselves.

I have been going to this restaurant for at least 10 years and have always enjoyed it ,but on my last visit ,last week the carvery which my friend and I always have ,for the very first time was ,shall we say good have been a little warmer ,I eat it all as always ,but please a little hotter .That is my one and only remark in all those years otherwise ,love the place 🥰

We all enjoyed the Carvery. Lots of choice of vegetables and three meats on offer. Nice selection at the bar too. Other menu looks interesting as well.

Definitely glad we came here, first time visiting and received a warm welcome then shown to our table, even though it was busy our drinks order was taken in good time shortly followed by our food order. A few of us ordered starters, we had the battered prawns and the sharing platter which were both good. All of us went for the carvery, the meat was so tender and they served a decent portion too. Brilliant veg options and all piping hot. It's got to be one of the best carverys we have eaten, made even better due to them serving cornish rattler cider....perfect! Prices are very reasonable and for the quality of the food it can't be beaten. You have definitely got more regular custom from us now.

Booked a table for 12 people and was surprised there was plenty of room for us to sit comfortably. Carvery was excellent with plenty of meat and great choice of veg and trimmings. The only downside was only 2 hours allowed and the coffee machine broke during our serving. We noticed a possible problem for us. The restaurant has adequate disabled access from the outside. Also disabled toilet. However the path to the disabled toilet was partially blocked by a table and lots of high chairs stacked up leaving only a narrow walkway which meant insufficient room for wheelchair access. Luckily this was not required. Staff were friendly but rushed.

For quite some years we have eaten at The Nailers more or less every Thursday or at The Swan, it’s sister pub. The carvery is exceptional, 3 meats and multiple vegetables. The a la carte menu is exemplary, plenty of choice, pub specials and all at realistic prices. The Quality at both pubs is so so special, the food fantastic, drinks choice second to none! The service is both friendly and efficient and is a credit to the managers and the owners, Shula and Phil. We all hope the new management continues in the same vein. Good luck for the future everybody. It has been a joy to eat, drink and be served by you all over the years. Thank you all very very much!

Lovely food for a birthday occasion, excellent service, hot and fresh food, brilliant variety on the menu, very busy for mid day mid week worth to book.

Great carvery lovely staff Booked last minute lucky to get in for Sunday lunch Meat beautiful best roast potatoes any where first visit won’t be last If you want good food good staff and nice atmosphere the nailers arms is for you Not overpriced and delicious Congratulations rare to find such a hidden gem

Fantastic food and amazing service from a gentleman called Rhys Highly recommend No waiting and the food was fresh and the meat was tender

A celebratory birthday meal. Suitable to take vegetarians too. Warm and friendly staff. Reasonably priced with quality food.

A local friend told me of this place as being one of the best carvery pub/restaurants they had been to and i was not disappointed very attentive staff with prompt service and perfectly cooked accompaniments to go with some of the best beef I’ve in long time and lots of it my wife had the turkey that much i had to help her out with it. Best to book as this venue can get very busy.

First time visiting this pub and will definitely be the last! Very rude staff and rushed to leave our table. All the food was cold from the carvery Too much going on and lots of staff stood chatting at the bar instead of serving customers.

Met friends here yesterday. Never been before. It was thro a Google maps search for somewhere between us, from North Warwickshire and our friends from Gloucester. It needed to be dog friendly inside, in case of bad weather. I messaged The Nailers Arms and almost straightaway they replied back. Dogs are welcome in the bar. We couldn't have wished for a nicer place. Friendly staff, who were not phased at all by the arrival of 6 mini schnauzers, who are not known for their quietness! The meals were excellent. We had 2 carverys. Oh my word, such a choice. Too much choice. A mixed grill and the faggots. All were delicious. It's such a shame we do not live closer, we'd be visiting every week! It was, however, well worth the hours drive it took us.

Always our first choice for eating out table service was the best today Sam was very polite and friendly 😀food was very nice as always ,will definitely be back soon😀.

Great food choice from the carvery. They also offer a la carte. Wine, beers and food at reasonable prices. Friendly staff and plenty of parking.

Hadn't been to the restaurant for years,, but we thought we'd give it a go. We had the carvery. I had the veggie slice and my husband had the meaty carvery. It was delicious and the server even gave me vegan gravy for my meal. The only downside was, when the bill arrived , we were charged a pound extra for the veggie slice (which was nothing special) and I fail to understand why? The service was great and the surroundings were lovely. We will return, but I'll probably just have the vegetables.

Having been recommended by friends & family to try the carvery here we decided to book. Upon entry to the bar we were met with staff who were polite and helpful which is always a good start! On selecting our meats at the carvery section we were pleasantly surprised to be allowed a little extra meat on asking (not many carveries would allow this!) there was a brilliant selection of vegetables all piping hot and regularly topped up. Nothing was too much trouble for the staff here and when asking if it was ok to get a bit more gravy the offer of her fetching this and returning with a little jug was lovely! All of these little things have added up to a wonderful visit, we certainly will be visiting again!

Excellent food, service and surroundings. This place never disappoints, is value for money and we will continue to return

Really good place. Great value and really good drinks menu with a good range of cocktails on. The place itself was really modern inside and well presented. Staff were friendly too

Lovely pub/restaurant. Great service and delicious food, very reasonably priced. Would highly recommend.

What a fabulous all round lunch, food, surroundings, service and staff all fantastic. Great choice of food, good quality and very reasonable. First but definitely not last visit.

Just visited on Saturday 22nd April 2023 and as usual absoluetly perfect. So often when a restaurant is excellent, the staff and owners become arrogant and lazy. They assume people will continue to visit, no matter the quality of food or service and they allow standards to slip and forget about locals and regulars. This is certainly not the case with the Nailers Arms - if anything it gets better every time we visit. We have been visiting the Nailers for about 15 years and have had many great meals here. We have had large parties for major family events and small parties just for us and everyone who comes with us, says what a gem of a restaurant and easily the best carvery they have ever had and believe me, they are fussy and wouldn't hesitate to say if it wasn't good. I can not recommend the Nailers Arms too much, as it delivers on every aspect. Great food, great service and a great atmosphere. The only negative is that the Waffle desert for 2, is too delicious and we end up arguing about who has eaten more !! My wife always digs right in and takes all the Brownie. In summary, this is a brilliant place for a Carvery and highly recommend, but always make sure you book as it is always busy. Can't wait for our next visit. We are also looking forward to trying The Swan to see if it is as good - I already know what the answer will be !!

We came yesterday for an extended family lunch, having not been for at least 5 years. I am happy to report that the Nailer’s carvery is as excellent as ever. I had roast beef and gammon and it was really good, with an extensive range of all the trimmings I like (dauphinoise potatoes, cauliflower cheese and loads of vegetables). Service from both the carvery guy and the waitress at the table was also friendly and competent. Others in the party ordered from the a la carte menu and were also happy with their meals. We will definitely be returning soon!

This was a family get together one couple having travelled down from Scarborough and three couples travelling up from Bristol. Booking on line was simple with a confirmation email sent beforehand! On arrival the staff showed us to our table, they could not have been more friendly and helpful. Most of us had the carvery which was great, one had a chicken salad which had plenty of chicken and one had Scampi and chips. Dessert we nice particularly the cherry crumble. We were never rushed, service was great and we always felt welcome and were possibly the last to leave. The bill was not expensive and worth every penny. It is a lovely pub and well worth a visit. The restaurant does not allow dogs! The surrounding gardens look as though they would be nice on a summers day. The owner should be pleased with his catering team and the servers, they are an asset! Will go again if we meet up again like we did.

I have today had the happy accident of arriving quite by chance at the Naiers Arms in jolly old Bournheath in Worcestershire. It's a nice looking building. On entry I was met with a very warm welcome from a red headed lady called Justine. The ale was fine and her customer service was second to none. I one very minor point to raise, where do yo find the volume control on Justine??⅕

Great atmosphere, great carvery (and salmon), and great service from Justine and the team for lunchtime food. Sauce for salmon would be fab too.

Went on a lunch time and it was very busy. Plenty of Staff who were all very helpful. We're a party of 4 and we all had carvery. Choice of 3 meats and plenty of vegetables to choose. Well laid out. Very reasonably priced. Will be visiting again very soon.

Family meal on New years day. Booked a table for eight and all had carvery except one. They informed us when the one meal was due to come out so we could all eat at the same time. I had beef and gammon (turkey was...

First visit here . Celebrating two birthdays . The carvery was one of the best , choice of 4 meats and a good selection of vegetables . Would recommend this place

We've used The Nailers occasionally for many years and always considered it to be our "go to place" for a great carvery. Unfortunately this time the standard of the carvery food wasn't great, such a pity as the staff were excellent.

We have been coming to the Nailers Arms now for many years and it never disappoints, the carvery is quite simply the best around. The quality of the food available is superb, always presented well and cooked to perfection and great value for the money....

Absolutely impressed with how professionally this business is run! From the warm welcoming to the food itself, the whole experience was something I will definitely remember. Good food, good beers, great service. Thank you!

Will definitely be coming here again. Lovely carvery, everything looked very appealing . carvery area was clean. Friendly, professional staff. The cherry crumble was gorgeous! only negative comment, slightly too big a dish,and not enough custard

The carvery was incredible, the staff were so friendly and the value was fantastic! We will definitely be back.

Lovely pub with decent prices. Food is mainly carvery based but staff and service was good. Plenty of parking but could do with some craft beers !!

Three of us visited for lunch today, they were extremely busy with a staff shortage but all of the staff worked very hard and were very friendly as usual would not normally mention one over the others but Rachel serving the carvery on her own...

I am Sorry to read Brian Smith 008 didn’t enjoy his meal. I have come from Huddersfiled to relatives and my first request is we go to the Nailers Carvery. I have yet to have a bad meal in five yrs. I have never had...

Expecting a nice juicy slice of turkey with my carvery. Instead, served up scraps. What was more disappointing was their belief that this was acceptable. Vegetables were lukewarm and bland. Needless to say, won't be returning.

With a group of 14, celebrating a 50th wedding anniversary, we could not have asked for a more comfortable and accommodating setting. We were greeted with politeness and communication was so efficient that our pre ordered meals arrived with enough warning to choose our carveries....

Booked online this afternoon for a carvery this evening. Warm welcome received from the girls behind the bar upon arrival and table was ready and available. Food was as always delicious, best carvery around for miles, big shout out to Henry on the meat, he...

Not our first visit here, but a great all round experience. Easy booking system, excellent service, good quality food and great value for money

My wheelchair bound friend and I turned up feeling slightly nervous as due to health problems we have both been isolating. Staff were exceedingly helpful and there was plenty of space for the wheelchair to manoeuvre between tables. Food came quickly, I had lasagne with...

Try Dodford Inn, The Swan (Catshill) or the Red Lion instead (Alvechurch) instead, they all have much nicer food, more comfortable seating and better atmospheres. The Nailers is 'ok' if you've limited other choices, but I wouldn't go back again. It's the first time we've...

Decided to try the nailers arms for a carvery on good Friday we booked in advance it was recommended to us well it was the best carvery I have ever had .plenty of choice of vegetables beautiful tender beef and it was hot . My...

From the moment the six of us stepped through the door we were greeted from very friendly staff and shown to our table. Service was excellent and drinks that we ordered arrived promptly. The carvery was fresh and looked very appetising. One of our party...

As carvery's go this is quite a nice one. Food was hot and meat was tender. Service was good. We were 3rd in the queue on opening, so did get everything fresh. Good value and good food.

If you like carvery's this is one of the better ones, very popular, we could only get a table for 12noon at short notice. We were the third in line for food, when back at the table it was a disappointment that most of the...

The food here is usually excellent in taste and was today. But the eating experience was let down by cold, wet plate insulators (platters) and the cold plates themselves.

I organised a largish family dinner at the nailers for 13 for which for which I was naturally expecting bad luck :) We pre-ordered our food about a week earlier, and unfortunately had a couple of cancellations which they took with grace. We had a...

With a group of friends we go once a month and always have a great meal. Service is excellent and staff go out of their way to be friendly and helpful. Carvery area is always kept clean and meals are wonderful.

Went out for the day as a family, was on the way home when we stumbled upon this gem. Very very busy in the main dining area could not get a table but we didn’t expect to because we didn’t book, was told that we...

Popped in today as was in area fantastic carvery restau was fully booked so had to eat in barr,Good service from the staff cant wait to return.Plenty of choice on veg as well

Six of us visited for the festive menu last Saturday lunchtime having booked and chosen our meals in advance, Everything ran like clockwork despite the fact that the staff were very busy. All of our choices were delicious but the carvery was outstanding. Excellent, attentive...

Poor set up for breakfast. One of the first there they’d already run out of half the items. Served 2 big tables of their mates first despite coming in 10 minutes after us. Watched as they had a round of coffee ms and then top...

We had a few problems but speaking to the owner everything was good.will visit again.never take certain people to heart as things can be sorted out

Well what can I say. If you want a fantastic carvery then try this place. Tasty tasty tasty. Cannot fault the food. Also our waiter Andy couldn't do enough for us. Will definitely be making a return.

The carvery is excellent value for money as it has lots of choice of vegetables. Service was timely too.

We went on the spur of the moment hoping we could get a table in the garden as the weather was good. It was busy but we were lucky. Ordered food and drinks which arrived quickly and was lovely as usual. Staff friendly and attentive...

Absolute horrendous place! We came here as a party of 20 for a 21st birthday bash, we had a great time catching up with the family but it was completely ruined by the rude staff and disgusting food, amongst many other issues! We were told...

A party of 20 of us went for a celebratory meal for my niece’s 21 st birthday. The tables were sticky, the staff were rude and immature. We Pre ordered but, still had to wait for our meals. We had two children in the party,...

We came for a family meal to celebrate my 21st, with covid this year we were all looking forward to getting to see one another as we’d not been able to for nearly 2 years. However whilst we were there we were made to feel...

Absolutely appalled by the service received today both by the manager and the waitress. We took a large party for a 21st birthday. Whilst a member of our party was stood at the bar, the waitress was heard talking very negatively about our party using...

This is a great pub, well-kept with plenty of indoor and outdoor seating. The carvery is delicious and very reasonably priced, offering a choice of 3 meats and a large array of vegetables. Everything tastes fresh. The staff are welcoming and attentive. An all round...

Great little pub, great food love the carvery and puds. Great service too. Would recommend a visit to this little gem .👌

I've been to the Nailers Arms many times with different friends and everyone always agrees it's the best carvery they have ever been to. HOWEVER since they reopened after lockdown I have been 4 times. The first 3 everyone was wearing masks unless you were...

Visited here with my friend, the welcome upon entry was lovely and we were shown to our table by a friendly waitress who took orders for our drinks which arrived at our table within minutes. We both had the carvery, the beef & turkey was...

Nicely-appointed interior decor, excellent quality food, competitive prices, very helpful and courteous staff. Very pleased with the experience, could not fault.

Great food but service is lacking. Should have kept table service and proactive selling, checking all is OK etc. Too many staff congregating not working as a team. Only one main worker stood out as showing initiative. I think going up to the bar to...

I was greeted by the most rude waitress with “can you pull your scarf up” no hello nothing. She followed by commenting on the rest of my family and their masks! Whilst waiting in the carvary line she AGAIN walked past and made some comment...

We came here as a family to enjoy a meal out on a saturday evening. We have been here many times before. Firstly, the pub is clean and covid safe and the staff are friendly and attentive. My sons both enjoyed their meal of chicken...

Came here for lunch on a Thursday lunchtime, we hadn't booked but were shown to a table easily. Quite a varied menu, including a carvery but it looked dry and uninspiring. We opted for faggots and lasagne. The portions were big, very generous in fact,...

Ordered medium rare steak, came out cremated, sent it back, next one came out well done. Could kind of forgive slightly if it wasn’t £17 Nice friendly atmosphere ruined by awfully cooked tasteless food!

Have always enjoyed the carvery here but was wary of a takeaway carvery. However it was a good experience.You book a time slot, arrive, and they come out to your car to take your carvery choices. The packed meals are brought to your car. Good covid precautions made it a safe and easy visit.We have also used the garden during the last couple of weeks to have drinks. Again staff come to the table to take your order. It was so nice to have a draught beer after all this time, such a good experience.

Been here loads but first takeaway carvery and it was perfect, just as good as going in. The beef was fantastic.

Just been for a lovely family meal at the Nailers. The pub has a lovely ambience even on a Monday night during Covid restrictions.On that note, the restaurant felt very safe with plenty of hand sanitizer, all the staff wearing masks, tables well-spaced etc.We were met with a warm greeting by a charming young lady called Nicola who turned out to be our waitress for the evening. She was very friendly and served us well all evening.Starting with drinks, there was a small but good selection of cask ales available and the white wine was served cold and crisp as it ought to.Onto the food. Two of our party went for the locally famous carvery and were not disappointed, with plates filled with fresh meat and vegetables till they nearly touched the ceiling! I had the faggots which were like cannonballs in size and weight but meaty and well-seasoned. Delicious! Needless to say, we left full and satisfied.All in all, very good, great meal and value for money. Highly recommended if your in the vicinity.

Based on trip advisor reviews we chose this pub for a lunch and we weren’t disappointed. Great carvery with lots of choice and tremendous value. Will definitely return soon.

I rarely return to the same place twice, so the fact that I've been three times recently is testament to the quality & value of the food. I really can't fault it and will be back as soon as we're allowed.

Heard a few people recommend the carvery at the Neilers so thought we would give it a go on a Sunday afternoon. Service was good and staff are friendly. Carvery was very good, hot tasty and plenty of it. Washed down with a nice pint, perfect afternoon.

We were lucky enough to book a table and the food and service was first class. Staff were friendly and efficient and were on hand for everything we needed. The track and trace system and cleanliness were spot on, just what is needed to reassure in these uncertain times. Would definitely recommend to everyone and hopefully go back soon ourselves.

I visited this pub recently with my wife, after a period of absence. Following an initial stop at a hand sanitiser station we were welcomed on arrival and shown to a recently cleaned table. Contact details were asked for and given as per government guidelines. Table service was second to non, despite the relatively small bar area being complimented by a sizeable garden marquee (well lit and heated).The small team of staff remained cheerful, chatting with customers as they cleared tables and checked on customers requiring service, presumably smiling behind their masks.We can't comment on food quality from this visit but from what we could see it looked plentiful. There is a sizeable restaurant on site but due to Covid restrictions we couldn't visit it without a reservation.For all those with concerns about venturing out into the modern world, don't worry, do it. Businesses like the Nailer's Arms are doing what they can to put customers first and allay our Covid fears. They need us. I just wish that we hadn't left it so long.

Booked table for 4. Sat in bar area. Really comfortable and friendly atmosphere. Staff helpful and polite. Food both off carvery and main menu was superb. Tasty, huge portions for a great price. Made to feel welcome and safe with covid security in place. Will certainly be returning. Keep up the good work.

Thank you to the staff at The Nailors Arms yesterday lunchtime for making us very welcome. All the right 'measures' in place but great customer service and good food.Our waiter was attentive and very friendly and we will certainly return and support this restaurant.Big thanks!

Had lunch today , staff friendly , polite and helpful. Carvery was excellent as always. We didn’t feel that the new restrictions compromised the carvery experience. Would highly recommend.

Went there this week - was absolutely awful food and very poor customer service . V poor value for money, main menu food, carvery vegetables looked cold and overcooked. Will not be recommending or going again.

came here with my family for Sunday lunch, the meats were delicious, vegetables there was a wide selection to choose from, staff were helpful and friendly definitely will be returning again thank you

went for a carvery at lunchtime today, first meal out since lockdown. we were very impressed with the food and the social distancing that had been put in place. carvery was served to you by the staff and were very generous portions. all tables were a good way apart from each other and we both felt very safe there. well done to all the staff

Visited Nailors Arms on 11 August and have been there many times and always enjoyed it but not this time. Our booking was for 7pm. On arrival the car park was rammed and had trouble parking. On entering the restaurant it was packed , people everywhere didn’t feel happy.Sat down and waited for a time for someone to come over and asked for normal menu, to be told we would have to wait for an hour if we did not have the carvery. We said this wasn’t fair as the restaurant was too busy to serve us, as we had booked, people were being served outside as well, so we had to settle for the carvery. If there is not the capacity to serve everyone in a reasonable time surely extra bookings shouldn’t be taken.Also not enough staff on we were told three. Always loved this restaurant but unlikely to visit again.

Visited this lovely pub/restaurant for a Sunday carvery. Social distancing in place. Staff excellent, very attentive. Food was delicious! Will definitely be returning! Highly recommend this pub/restaurant.

I have been aware of your renowned carvery for a number of years now and today I finally paid you a visit which was well worth it. A lovely area so lucky to have it near me. On to my dining experience with you. I telephoned to reserve a table for carvery staff were more than helpful to speak to and booked me in smoothly. I arrived today and was welcomed and shown to our table. Young lad was very mature and went through everything with us, took out drinks order and invited us to carvery. At carvery you have a good choice of meats and vegetables to choose from. Me and my friend went all out and had the works. Just managed to get to the table as my plate was full to the top. I tucked in and it was warm and tasted fresh. The meat was very flavoursome and enjoyable. Me and my friend just about managed to get through it all. The deserts sounds very nice and tempting (especially the cheesecake) but was too full at end. We were looked after and staff come back to check if everything is alright with our meals. As a frequent diner this is key to enhancing the dining experience. I was also impressed with the layout and safety procedures you have put in to follow the guidelines during this Covid time and of course participating in the eat out to help out scheme. Danny

For an excellent carvery, look no further! Plenty of rustic, home cooked dishes, cooked wonderfully! My partner and I are both vegetarian but we found we don't actually need to meat as the rest of the food is so tasty! They also have an excellent selection of real ales to wash it down.

Just back from our first visit after the lockdown and wasn’t disappointed, we both had the carvery which was served rather than help yourself. A server fills your plate with what you want and as much as you want, all of which was excellent. The restaurant has moved out some tables so your say a good distance away from other diners and you feel very safe as all the staff wear visors or masks. It’s a worrying time starting to eat out again but I’m sure you will enjoy eating at the Nailors, would recommend a visit.

I missed this place! As soon as the announcement came that restaurants could open I was all over this! New decor is lovely, the arrangement of the tables is great. Still a cosy feel but at a safe distance. Staff were as friendly as ever and the food was delicious as always! Can’t wait to go again. Great job guys

Well worth a visit to this pub sunday lunch first class ,you must go after coronavirushas been sought

Visited today for Sunday lunch first meal out since March. It was great to be back at the Nailers. No need to have worried how different it would feel. The lounge has been newly refurbished its looks really smart with beautiful new wooden flooring. The tables are well spaced but still maintains its unique atmosphere. The staff are all cheery and happy to be back at work so nice to see them all again. The carvery is protected by a screen which looks really nice as well as hygienic. The staff serve you as much as you ask for. Then hand you your plate at the end. The food was delicious all the better for the long wait. Staff bring cutlery and drinks to your table. The whole process works really well. Everyone we spoke to really enjoyed being back. Felt very safe but still a lovely friendly atmosphere. Cant wait for next visit. A credit to everyone of the staff and management for working so hard to provide a brilliant service.

Excellent service is the theme of this pub for me. Really polite staff. The portions are very large, so you may well have to leave some. Nicely cooked & excellent drinks.

Very good service, really nice food and good prices! The back room had recently been redecorated, made a good job, really nice. 100% Recommended

Choice of 3 succulent meats with all the trimmings and more including cauliflower cheese and creamy dauphinois potatoes, excellent range of real ales and great service. Make sure you are hungry and booking is a must. Highly recommended.

We enjoyed our food which was very reasonably priced and the staff were helpful and friendly. The restaurant is looking very tired now, it has been a few years since our last visit and it was a little surprising that it has not been updated or at least deep cleaned as the seat covers were stained and in need of new fillings! Overall it was value for money, just a little rough around the edges. Wouldn't go again, there are lots of places locally serving carvery and with fresher decor/seating.