The Muffin Man - Snug Cafe in Fife

We went here for a cup of tea as it is dog friendly. That was a big plus. However you can only seem to order via the screen opposite the counter and this was not easy with lots of people milling around. We found seats towards the back and the lighting was poor which was probably just as well as it felt slightly grubby. My husband wanted to use the toilet and said it was filthy and certainly the queue of people waiting to use the one toilet would not have allowed a clean. Overall not somewhere I would return to as a parent of a student.

Visited this lunchtime with service users. Food was ok although 2 of the baked potatoes were very small with hardly any filling, the 3 filled rolls all good, no complaints. The issue arose when it came to paying, quite disorganised. The gentleman became visibly stressed, struggled to find the price of most items. We needed individual receipts + as the till didn't print these, they needed to be hand written, he didn't know what to do + when he asked for help he was told "he's busy" + "I've not a clue,sorry", there was a woman standing close by who looked like she could've helped but didn't. I made eye contact a couple of times but she just let him muddle on through. I ended up saying to him to forget about the receipts and I would do them myself on return to work. He was so anxious, really felt for him. He needed support + didn't get any. Wasn't a pleasant experience. I've worked with adults with additional support needs for nearly 20 years + have an autistic stepson. I'm all for places like Sensoriale but please support the staff to be the best that they can be.

In need of a coffee and enjoyed it

Lovely atmosphere, cracking attentive staff, the soup was wow! Lovely lunch with my mum over from the States for a vistit, it was perfect thank you for your hospitality.

Love my breakfast nice friendly atmosphere went here for years good banter love meeting her also for a bit lunch or just a coffee