The Guildhall & Linen Exchange in Fife

Good food selection and an even better range of real ales. Busy but very pleasant and helpful staff.

Great restaurant in the city of Albardem Scotland, with beautiful decor and delicious food, one of the best. The Guildhall & Linen Exchange - JD Wetherspoon is a pub located in the heart of Dunfermline, Scotland. Situated in a historic building that once served as the headquarters of a linen exchange and trading guild, this establishment combines tradition and modernity in a unique atmosphere. The building is a local landmark, with imposing architecture that harks back to the region's rich industrial history. The interior preserves many of the original details, including high ceilings, ornate columns and large windows that let in natural light, creating a warm and sophisticated atmosphere. With the redevelopment carried out by the JD Wetherspoon chain, the space has become a popular meeting point for both local residents and visitors. The pub offers an extensive selection of beers, including craft options and local labels, as well as wines and spirits. The menu features traditional British dishes such as fish and chips, steak and ale pie and a variety of vegetarian and vegan options, all at affordable prices — a hallmark of the Wetherspoon chain. In addition to its gastronomic offering, The Guildhall & Linen Exchange is known for its vibrant and welcoming social environment, ideal for a family meal, gatherings with friends or even for those looking to relax after a day of touring the region. The central location allows easy access to Dunfermline's main attractions, such as the historic **Dunfermline Abbey**, making the pub a strategic stop for those exploring the city. The combination of history, excellent service and great food makes The Guildhall & Linen Exchange an unmissable experience for anyone visiting the area.

New start in bar, lovely young man who asked for help on several occasions. He was practically ignored by the 'experienced' staff or spoken to disrespectfully and every drink was wrong. We did not want to further his stress so took 2 wrong drinks. Spoke with a lady who said she was management but appeared uninterested. The last time I was here it was again the service which was severely lacking, this is a lovely place to come and eat and drink but recently the service has gone completely downhill

A very crowded restaurant in the afternoon. The food still comes very quickly and the taste of the food is still great. But you have to be lucky to get a free table.

Great spoons in the center of Dunfermline, prices are good and a nice place to chill.

Very busy, the service was quick and the food was good.

We stayed here for a night as we were going to a gig in Carnegie Hall and it was fantastic! Receptionist was lovely. There was a lift to take us to the 2nd floor where we had a huge room with 2 comfortable beds and a very nice, modern, high end-type bathroom which was spotlessly clean. Very well stocked tray of tea/coffee making provisions & bottles of water. Only small problem was it was very cold and the heating took a bit of working out, but once it was on it was nice and cosy. Unfortunately the bar was being renovated the day we were there so we were unable to get dinner onsite, however they did still open a section to serve breakfast the following morning which was lovely. The location was perfect - right in the middle of town, and only a short 5-10min walk to the venue. We would definitely stay here again if we’re in Dunfermline for anything…it’s an exceptionally good budget hotel.

Good Wetherspoons. Got mixed grill. Nice, albeit a bit greasy. Service fine and quick. Toilets a bit grubby. Been here quite a few times.

Great wee hotel rooms great.location perfect.

Some customers were a bit rough with swearing

We called in for drinks only, clean, served quickly, not a huge choice of beers the day we called. As per, toilets are a long walk and a bit like crystal maze to find.

Visited here for a relaxing spot of lunch with a pint. However, I noticed a group of people vaping at the table opposite me. They continued as staff were mopping up under their table after a few drinks got knocked over. Yet, the staff said nothing! I then asked a young man, who brought the food to my table, if vaping was permitted in the pub. He said it wasn't, so I suggested he tell this to the table of which I was pointing to. He just looked over at them and then walked away. When I had ordered my meal, I opted for the larger size madras for just an extra £1.40. It arrived rather quickly and was quite nice but it came without the chutney which is supposed to accompany the dish. This is usually a real nice Spoons but I'm disappointed with the experience on this occasion.

Lovely people always pleased & friendly. Brilliant customer service 👏

Staff were friendly, room was comfortable and a reasonable size. 0

Meal with the Mrs and grandson. Everyone enjoyed it. Usual rrvcie and food standard. No complaints and lovely location.

Was here with my wife for a few drinks i previously had a stroke there for my balance is not great at times on my left side my wife went to order drinks and was asked who thay are for my wifes reply me and my husband she was told id had enough dhe explaned my situation and the youg barman laughed in her face and said to her wrll done hen. No heard that 1 before..... Absolutely disgusting behaviour basically if your disabled tont go you may be refused!!!!!

I have medical issue and,staff went out of their way to help me 😄😄😄

Overall good with decent food quality and venue ambience.

Went in on Thursday and ordered a pint of beer priced at £1.99 a pint and was charged £2.13, asked to see manager, young man came and told me that the lower price is only Monday to Wednesday,as this was Thursday that is price,as I explained to him I also gave camra. Token worth 50pence I should not have been charged that price he said that does not count in a very rude manner, so beware in this spoons and check before you buy, and maybe staff should be taught a lot better to check the price tabs on fonts before they start their shifts, will not be going to this spoons again.

Nice room, clean , good bed & pillows , great bathroom , good price , groovy ( yes Tim ) beers & well cooked ( not going cold like some Wetherspoons I could mention) food . Wifi is a bit ropey at times, and no one is on reception. You have to go to the bar ( which is a bit of a pain ) . Very good overall 👌🏻

We like to pop in now and again for a breakfast or lunch because it's down to earth food at great prices. This day, we went for breakfast elsewhere and sat down, but when we saw how the prices had increased we left and came to Wetherspoon. I ordered scrambled egg and toast, and mtmy husband ordered a small scottish breakfast- both delicious but the beans were cold. I struggled to finish mine because its a big portion- 3 eggs and 2 big bloomer slices! Staff were great, very friendly service, and, the cost for two breakfasts, and two soft drinks came to £11 something compared to £9 just for one breakfast at the other place.

Was staying there because we were at a wedding near by

Not recommended! Rip off!! Really bad!!

It's a weather spoons....cheap beer quick food

The staff was helpful and friendly. To get your room card you need to head to the bar next to the main entrance and speak to the staff as they are present in the bar. The room assigned to me was exquisite. The bathroom was clean, with comfortable lighting. My assigned room had two layers of doors, which allowed me to place my luggage in between and keep the germs away from my bed. There was an armchair in addition to that in front of the desk. A sufficient amount of hangers was also provided, which was good.

I was in your restaurant today for some food I was with my uncle we had fish and chips there was a funny taste from ours including my uncles we departed from my uncle he was going home then he collapsed on the bus floor with weakness in his body and being sick bringing up fish and chips, I believe he was food posioned according to the hospital, I watched your chefs at the back and no one was wearing gloves to prepare the food how is that hygienic or what, am a Chef myself and I feel your standards are terrible we want be back at all. I have gave you a 1 score incase I want to give you a big (0) that's how I feel.

Staff lovely and very friendly. New Korean burger was crap. Bun was old so fell apart Toasting the Bun would help keep the food hot and enhance the flavour. The build of the NEW burger was underwhelming. Why call it a Korean burger for one I ocan't be bothered squirt of sauce . Chip were reheated and cold. Fryer also needed changed . The menu is very cheep but I still expect some effort but in the execution of each dish .

Cheap but good food and drink. E. g. £1.25 for tea or coffee, with unlimited refills and take out cups available.

Nice place with very cheap beer! Good food, a lot of choices of fresh beer.

Fabulous stay. Lovely room brilliant staff.

I always like to try the local Wetherspoons wherever I go and this is definitely one of the better ones. Decor was nice and tables were cleaned pretty regularly which isn't normally the case in most I've been in. Great choice of drinks as usual and at a great price. Would definitely return.

A nice Wetherspoons hotel with a cracking pub selling nicely priced food. Our room was comfortable without being overly large. The bathroom and shower were excellent and the hotel was very clean and tidy. Our meals in the bar were A1, really tasty. The Caledonian burger was gorgeous and the curry was excellent. Recommended

Visit here regularly, it can be extremely busy at times, overall staff are always pleasant and attentive, drink prices are reasonable, food not so, on the downside the toilets are downstairs, and obviously the disabled are not, and this establishment can lock heating at times.

Have been here a few times with my family. The service is always efficient and the food tasty. The prices are great for the portion sizes. Great central venue in Dunfermline.

Good breakfast. Fast and efficient and worth the price.

Nice, clean hotel in the middle of town right in the pedestrian zone - and the pub right in the house with moderate prices and a huge selection - you can spend a rainy Scottish evening there with a clear conscience!

Stayed for one night only (thankfully). Unable to check in at reception as no one there. Told to go to bar. Room was lovely, modern and clean. Unfortunately high street outside very noisy and drum&bass? Club next door pounding beats through the room, its 1.20 am and still no sign of it stopping. Ok if you’re planning a big night out. Not so good if you want to sleep. Can’t say if this happens every night as only stayed on Friday. Would avoid hotel if you like your sleep.

Luv it. Had steak n salad yesterday and it was great. Really good VFM as was the service.

. Very busy Wetherspoons. . Handy for bus station.

Stayed and ate here with a friend for an Alhambra Theatre night. Hotel is a 5 minute walk away. Location is excellent. Arrived on a Saturday afternoon - check in process is appalling. Don't bother going to the hotel reception door. And although they tell you its manned from 11am, we never saw a soul, not even checking out. You have to queue at the bar in Wetherspoons to check in. Good luck getting served if you're not a 21 year old male. Attitude of bar staff very poor. Room however was fantastic. Spotlessly clean and came with everything needed. One star taken off for the noise from adjacent rooms in the morning. The rugby was playing on multiple tvs and was relatively busy however the slot machines were poitioned badly and despite the young waitress saying "excuse me", very clearly, numerous times the people playing the machines still managed to knock into her while she had a tray of drinks. We had dinner in the evening. Tables everywhere cluttered and uncleaned. Again service at the bar awful. Got served after 15 minutes and querying why I hadn't been served to be told I was standing at the wrong, one of many, till points. I advise you use the app. I couldn't get a signal but my friend did. Dinner surprisingly good. We had the "gourmet" sirloin steak, which was cooked to perfection. There was a raw, yes uncooked, mushroom on my plate. In the morning I had vegan breakfast and fruit. This was delicious and great value for money and mushroom was cooked. Tea etc is refillable. Service in the morning outshone the evening. Staff were friendlier, more efficient and faster. Tables were cleared and cleaned promptly. Despite 2 stars, we would stay again as it was cheap and we would know what to expect next time.

Keep Beer alive by visiting Pubs. 😀 🍻

Nice atmosphere even though there's no music. Service is much faster if you remain at your table and order via the app on your phone - top tip! The food is well priced and reasonable quality.

Food good service good also great selection of bevredgies

Just back from this place. Terrible experience. We had a meal and I ordered chicken. I had the first mouthful and had to spit it out as lots of small tiny splinter parts of bone. Second mouthful exactly the same. Told the waitress who said she would see her manager ( no offer of another meal) No one came. Asked the waitress to please get her manager to be affronted with a young man who was not interested. He said chicken have bones. Like I said to him yes I know chicken has bones but not splintered bones and if that was a child that had eaten that they could choke. He then said all their food comes prepacked but he was not interested said it was not his fault. I then said that I would not be back ( we normally always go there) to be answered with “that’s fine” and he walked off. Rude is an understatement. No apology, nothing.

One of my favourite places in dunfermline you can't beat the prices and the food is very decent.2 fish n chips a large wine and a Guinness 17 quid cmon what's not to like .

Lara always gives 100%,great asset too the company

Kleines Zimmer, aber sehr gut. tolle Dusche und bequemes Bett, netter Pub gleich nebenan. Direkt in der Hauptstraße von Dunfermline..kurze Wege zu den Sehenswürdigkeiten vor Ort. Gerne wieder !

Lovely place to eat very clean great scottish feel to it, good food

Pessimo, eu reservei u. Quarto para 4 pessoas e só tinha uma cama , não tinha água quente para tomar banho , não tinha ônibus ,como fui informada . Pessimo hotel

Did not stay in the Hotel, food was good and coffee ☕😄

Great cosy place Very good for groups Food is fantastic

Not brilliant this time toast not properly toasted no butter with toast meal was warm but not hot. The only reason it got any stars is because they serve very nice sausages, not impressed

Only popped in for a quick bit and to chill between an Al out shopping day.. Great coffee ☕ really polite staff and fabulous decor.. Miles of style. ® Recommended DJMc

Good food, good service and pleasant decor. Will visit again.

The bar was really cold and it didn't make for a pleasant visit.

A lovely historic building which created a great atmosphere for lunch. The food was of the usual Weatherspoon quality, cheap and cheerful. Staff were very friendly.

Food was ok, although my husband was given the wrong meal and we waited over 10 minutes for the waitress to come back to swap the meal which didn't happen by which that time my husband began to eat. We ordered 3 warm cookie doughs with ice cream. The cookie dough was cold like it had just come out if the fridge and there was a scraping of ice cream on top. Not what was described on the menu. Waiting staff gave us our food and disappeared. The lady at the bar taking orders was very grumpy, unfriendly and welcoming.

Standard pub fare. No surprise there. We had breakfast and dinner. Ordered pancake with bacon, bacon was very fatty. Dinner took a while to arrive as they were busy.

Was having a great night until one of the barmaids with an attitude accused our friend of smoking indoors (he doesn’t smoke) and demanded the whole table leave. Horrible service, employees are incredibly rude and discriminating. Go do any other pub in Dunfermline besides this one.

There is no better value in Dunfermline.I enjoy the large Scottish breakfast with limitless delicious lattes and,somehow, that only comes to £7.79.You are served promptly by the welcoming staff, who take your order from the extensive menu at the counter .The Restaurant is warm,comfortable ,and well lit.The large tasty Scottish breakfast consists of sausages,eggs,black pudding ,potato scone ,beans,toast and butter.You are never hassled to leave in the spacious rooms.Disabled facilities are top notch,there are vegan options,numerous lunch time deals and a spotless toilet.You come out onto the high street with the main city bus stance just a few metres away.

Quite a good choice and reasonably priced breakfast menu. Was quite quiet when we went so found a table no bother

The food is always lovely, the decor is fab and it’s always clean when you go in. The staff are helpful and polite without being obtrusive and service is very quick, no matter how busy it is. I always drop in for lunch here when I’m in Dunfermline

Sticky floors and tables, dirty cutlery, dirty plates, and see the photos of the "clean glass" we got for our drinks. Enough said.

After a day of hill walking nearby, we were pleased to find a Weatherspoon pub with reasonably priced drinks. Service at the bar was adequate (one employee at the time), and plenty of tables were available for our small group to choose from.

I always feel that these reviews stars need to be reviewed and renamed. This is another case where i feel the food was above average but not quite very good. Price and portion size are excellent but i just feel it lacks something that prevents it being very good. I had the spicy grilled chicken with spicy rice. Chicken was well cooked but rice was underseasoned and tasteless. A good attempt but not incredible.

Me and my partner came here for a meal and one boy got our order wrong and the manager got us what was missing and then my partner got a uncooked egg and we hated it

Had breakfast here this morning and the only word I can use to describe it is disgusting! It was freezing cold and the bacon was still oinking on the plate! I’ve had many Wetherspoon breakfasts but this was by far the worst! Such a shame as we ate there after a night in the Wetherspoon hotel next door which was lovely!

I have no idea how the large Scottish breakfast, washed down with as many coffees as you can drink, set me back only £7.The value is incredible!The restaurant was warm,comfortable and spotlessly clean.The young man who is the Manager and the Waitress who took my order were warm,welcoming,chatty and attentive.The breakfast comprised sausages,black puddings,eggs,beans,potato scones,two slices of toast with Lurpak butter.The coffee dispensers are clean and well maintained.The waitress checked I was enjoying the meal. At no time are you chivied to hurry up. .The toilets are modern and hygienic with old photos of Dunfermline to peruse.The location, at the heart of the High Street and near the bus station, is excellent,

We have popped in her a few times for food as it’s local and convenient. Went in today for the so called curry club. We were sat by the kitchen opposite the serving Hatch. Saw our food placed in the counter and the number flash up on the screen next to it, it sat there and sat there, for about ten minutes before anyone paid it attention. In the interim staff came and went. When it eventually arrived all I can say is poor. The chicken was burnt on the top cool at the bottom, the onion Bhajis were raw on the bottom black on the top, the rice was stuck together in lumps and the Nan bread not cooked properly. After bringing it to the attention of staff and receiving a refund for the onion bhajis, not so much as a sorry about that.. just dumped the coins on the table and walked off. Sorry weatherspoon’s are supposed to be cheap and cheerful, not cheap and nasty. Not even cheap these days, won’t be back I have to say.

Not too keen on eating in Wetherspoons but it seemed to be our best option. It was fairly busy but there was a few free tables. Ordered via the app and the drinks arrived quickly, followed by the food about 5 mins later. The food wasn’t too bad. The chips were on the tepid side. Happy to see they had new rums to try! Enjoyed our meals.

Pretty minging, I first of all wiped our table with 3 antivirus wipes as it was disgusting! And then received our drinks after 15 mins when really quiet, to discover this vile rotten piece of lemon in it 🤢

This popular restaurant is back spotlessly clean and with a reassuring adherence to all Covid regulations.The full cooked breakfast remains tasty and filling and only £5.10 washed down with as much Coffee at 99p as you want.Tables are regularly cleaned and spaced out,toilets are immaculate and staff wear masks.The all day brunch though is a misnomer as it was not available at 10am.The service is prompt, staff are helpful and polite.

Stopped here for brunch food was good service ok it’s what you expect from spoons keep up the good work will always return.

Normally enjoy a couple in here however the service is shocking, rude aggressive staff who don’t know a thing about customer service. Was shocked at the way me and my frjend were treated. The place is full of 16 year olds drinking at the weekend however the staff would not allow me and my friend (18 years of age) in Cos she was a little drunk, but isn’t the point of going out drinking to get drunk? Staff are shocking. Nvm the badly drinks and food. Would rate 0 if I could, won’t be back

Despite the Lockdown restrictions,I had a pleasant experience on my return here today 19th August 2020.The Social Distancing and Restrictions were in place but unobtrusive.Thanks to Rishi Sunak my large Scottish breakfast only came to £3.14 even with limitless lattes.I did not leave my seat or go up to the bar or coffee dispenser.I was served throughout by warm welcoming staff who were rushed off their feet in the busy restaurant.Staff all wore masks.It was a very reassuring experience.Tables were spotless.

Arrived here for lunch was told at the door table service only via the app. That was fine until you tried to order, the app wasnt working so if you ordered a meal that had a drink included you couldnt order the drink, but we were told we had to order the food by app and then go the bar for our drinks (ie queuing inside when you are not suppose to) upon doing this we were then charged for the drinks even though they should have been included. On querying this we were told we would get a refund. On top of all this the tables were not clean. We left

Considering we are in the midst of covid19, you'd think hygiene would be right up there.Not here!! Sticky dirty table, cutlery returned as it was dirty, and then the 2nd set still had the remains of someone's dinner stuck to them.This is absolutely not acceptable at any time, but more especially now.Shame on you Spoons.

I love a Wetherspoons, and after a stoli and tonic I am a sucker for the nachos, pizza, pancakes. Handy for post threatre eating and drinking and friendly bar staff, mixed crowd of all ages and types all finding a space here. Love it.

Pleasamt surprise. For price the room is really nice. Great long shower. Friendly bar staff (we checked in via bar) and were walked to hotel entrance. You hear a wee bit noise from Guildhall St but my ears were ringing from Big Country so acceptable! Would stay again. Plenty of pay parking nearby.

Dropped in for snack and pint and both very good. Ordered using the app and pint arrived first followed in reasonable time by my snack. Staff always friendly and helpful. Busy as usual so plenty going on.

Decent food and obviously dirt cheap but can get very rowdy from all sorts one friday night. Maybe a visit outside of friday and Saturday night

Popped in for breakfast before shopping. Never have I seen a roll on link sausage with only one link sausage on it!! Dirty mug and generally poor service from staff-not a patch on my local spoons.

I'm on disability benefits and need every penny I have. The only reason I knew I was charged twice was because I went for gas and card was declined. I think it should be refunded straight away if it there mistake I had to go stay with relatives untill I was paid 3days later still waiting on refund.I'm in weatherspoons quite often and the staff are friendly and helpfull food is good and the b&b is nicely decorated and very comfortable. I have no issues but with my refund.I would recommend friends family to stay. It's the inconvenience of having to ask family to stay with them and embarrassing

Visited on a Saturday afternoon for drinks but didn't stay long. Bar was busy but only 2 people serving and whilst they were doing their best there were queues of people waiting too long to get served. I wasn't the only one complaining about the service.People walking out, queues at the bar and dirty glasses going uncollected is not a good look, Mr Weatherspoon.

Was in Dunfermline for some business on the evening of 7th January 2020. Decided to go for a quick pint before catching my bus home. The place was very quiet and be lucky if a dozen people were in the room. I was served by someone at the bar who appeared disinterested and when I took my pint to the table it was uncleaned from previous customers. The floor was also very sticky from pints that had been spilt. Will give this place a miss in the future.

I had a turkey breast dinner and a pint of ale for under a fiver! I could have had the lamb shank for the same price which works out to less than half price.Good service, despite bar staff doubling up with other roles.The following morning I enjoyed a hearty breakfast, see photos

tables dirty had to ask to clean very slow service food was so so ,but what can you expect for a Weatherspoon restaurant if u been to one u know how the rest are but this was not good .minimum service is to clean tables and in this restaurant tables were not clean

Once again for the second time in as many weeks walked out due to so slow service. Lunch time on 12th dec one person behind bar to order food and drinks with a queue of at least five people waiting. Walked out, couldn’t be bothered to wait. Last week ordered chips with curry sauce, arrived with sauce in a minuscule jug. Sauce stone cold lumps, asked for hot sauce, arrived but then chips cold, got replacement chips and sauce but sauce still cold, left food and exited. Serious staffing shortages. Informed by bar staff that only two people at a time employed to operate bar and food ordering so only one available most of the time. Unless time isn’t an issue avoid this place like the plague.

Es parte de la cadena de los famosos Wetherspoon repartidos por toda UK

Burger and chips twice with a drink for £11. Everything was excellent. Recommended. As usual the toilets were a million miles away.

Well I'd like to review breakfast we had yesterday 1st December but I cannot due to following reason... Ordered 2 breakfasts via app, no problem, cups delivered to table, breakfasts arrived so far so good then fire alarm sounded....staff quickly reacted and cleared restaurant and hotel with minimum fuss. Outside we stood in minus temps waiting on all clear from firemen who had arrived about 15 minutes after alarm sounded. We stood around waiting however due to prearranged travel arrangements we had to leave before all clear came. So there we have it, gave 2 star rating for food, what little we had time to taste but would award 5 stars to staff who performed their fire duties with minimum fuss. Perhaps next time...

Stayed three nights, after been given a room where the heating was not working, within an hour I was moved upstairs to a warm, comfortable room. The room was immaculate, and quiet. The staff were very helpful and friendly. Lovely views over to Queensferry to! I will never forget the twinkling lights over the water. Beautiful building taken great care of by the company. Had a great stay.

Sunday afternoon popped in for a drink after a walk, abysmal organisation and prioritising of staff behind the bar, unlike most other "Spoons" I've been in. A queue of punters wanting to order food plus others simply wanting drinks, 2 people behind the bar!! We counted at least 5 bar staff wandering around doing goodness knows what.

Visit here regularly and I have never a bad word to say staff are fantastic food is fantastic drinks cheap and cheerful cheapest and by far the best in the town

Visited this week in late afternoon. Met at bar by Barman who was not in the least welcoming! No acknowledgement, smile or anything. Put our drinks down beside dirty glasses on the bar rather than clear dirty ones away first! He had no customer service whatsoever! This was the first licensed premises I have ever seen where there was tables of school pupils sitting at the tables in school uniform! Not a great look really!

I was here on Saturday the 7th of September at lunch time and the service was very slow. Two young guys serving on the bar and a young girl just walking behind the bar making drinks and putting them on the edge of the bar before looking at screen and making more. Pre making drinks for faster service perhaps? But then wouldn’t it be faster to have her serve. She then stopped that and she began to serve. She served me where I found out her name was Stacey in the middle of serving me a one of the young men serving just started talking to her he seemed to have an accent was seemingly asking her a question about the tills. She apologised after helping him and explained he was new I still saw this as very rude and hope they get punishment for it.

Had lunch here and was very happy with the service, quality of food and the general atmosphere. It’s a busy place but we were served quickly and efficiently at the bar and the food arrived very quickly too.

Sometimes everything is fine, some others so so. I've been there many times, fair prices, the staff is friendly, good choice of food and drinks from the menu, nice and friendly atmosphere. Yesterday we ordered 2 x 8oz steaks and once again we noticed that the quality of the food is getting always worst, especially the meat. A few years ago the steaks were always good cut, soft. Yesterday, once again, the steak was hard, not the best cut and also not well cooked and I ordered it well cooked. I hope they will do something to improve the quality or I won't go back there.

Can't knock the cheap price concept but the cleanliness of the stairs down to and the actual toilets themselves was absolutely disgusting!! No need for it - makes you wonder how clean the kitchen is??

Visited for Sunday night dinner. First impression lots of tables dirty or full of dishes. Found a fairly clean one and ordered Balmoral Chicken, cant go wrong I thought. When it arrived it looked pretty awful, mashed potato was brown(dont know how that happens)! The chicken was hidden under a blob of haggis and peppercorn sauce and was Luke warm. The amazing thing was that it tasted fine, maybe I was just hungry! Anyway after finishing dinner I went to the loo where due to a customer being unwell was directed to the disabled toilet back upstairs. When I tried the door was told it was kept locked. Now why would a disabled customer have to try and find a member of staff to allow them access to a toilet, by the way I only counted 3 staff working in the whole place!. When we asked were told this is company policy...really?