Costa Coffee in Fife

Waited in queue, family in front wanted a table inside, which was full & they were told to wait until a table was available, I then went inside to order my takeaway coffee & I was told by a rude staff member I couldn’t go into queue until the family in front of me got their table, so you expect someone that wants a quick takeaway coffee to wait until someone who chooses to wait for a table to be served, absolutely ridiculous.

Very very Slow service. Flat whites more like latte not made to the usual Costa standards... Very disappointed

Friendly staff, good food. Easy to access. Covid-secure. Good find to drop in when we had just arrived in town, needed a bite and a comfort stop!

Together with my wife, we taken some cakes and coffees at Costa cafe. As we knew, at this brand we met the same excellent quality of the products, and a friendly staff.

Clean , friendly staff and quick service with decent coffee. What more do you need. Easily found in the town with good position. Typical Costa place worth considering a stop at

Costa should be ashamed of this branch. It is in desperate need of a makeover. All the woodwork is not only dirty (unsanitary in an eating environment - what is behind the public areas like!)) but all the window frames and sills were rotten, warped, damp and really unpleasant to sit next to. Food and drink as ever, but the surroundings could not have been more offputting. As I am used to in so many Costa branches these days, the disabled toilet was out of action. The general ladies toilet was appalling - the damp problems making the 'sealed' floor lift all around the skirting, which left damp, dusty and dirty plaster and woodwork exposed. The place was awful - we could not eat up and leave quick enough, and did not return at all during the rest of our break in St Andrew's. I emailed feed back direct to Costa but received no response. I am clearly not alone in being horrified at this branch - the whole chain seems to be going downhill these days! Is this the result of the takeover?

Visité para un almuerzo rápido, los dos elegimos la oferta de comida. El personal no sabía que mi elección estaba en el trato. . . sopa, y tuve que ir a revisar el estante. . . no hay muchas opciones, así que espero que no solo sepan, sino que aconsejen lo que se ofrece. . . No hay fruta disponible para el trato. . . sin embargo, la sopa y las tostadas eran lo suficientemente sabrosas. . . . pero los pasillos que conducían a los baños necesitaban una nueva pintura, mucha pintura desconchada y el área había visto por mucho tiempo un cepillo o un trapeador. . . Los baños eran muy parecidos. . . . bastante sombrío, deben redecorarse con carácter de urgencia. . . y limpiado diariamente

Staff were friendly and service as expected. Unfortunately the ladies toilets were disgusting!!! I was not happy letting my 5 year old use them. There is no excuse for an overflowing sanitary bin or dirty toilet paper lying around. Will not be back.

Costa is one of the best places for coffee and I normally will visit the local Costa when I am out and about, this Costa was as good as the rest, staff welcoming and friendly and the coffee as great as it always is

Choice of coffees and strengths. Normal range of toasties, croissants though no longer the almond version unfortunately. The rear section and underused, rear outdoor section peaceful and pleasant. During term time there will be a smattering of students whose attention rarely leaves their laptops.

Staff are always pleasant and helpful. The coffee is great and I love the flat whites. There is a good selection of food and cakes.

Before writing this review I thought I would scan some of the previous reviews and many mirrored my experience. The place was minging. All of the free tables were covered in dirty cups and plates. Then there were the toilets which were an utter disgrace. There was no toilet paper which seems to be a recurring theme. There was no soap. The soap dispensers were broken and the bottles that had been provided were both empty with the lids having been taken off presumably to try to get the last remaining drops out. There was a room on the way to the toilet that was disgusting and looked like a staff dumping ground. One of the coffees we got was only half filled but this was replaced. Given there are common themes of lack of cleanliness and disgusting toilets which are clearly not regularly checked and restocked you would think some action would be taken to rectify the issues but clearly it is just being ignored. I suppose it was really busy so maybe they don’t think it matters or that they need to bother

I do enjoy a Costa coffee however I visited the St Andrews branch with my partner and I was disgusted at the levels of cleanliness. The wooden dado rail was thick with dust, the floor doesn’t look like it’s been cleaned in months. The toilets are vile and I would highly recommended that you don’t visit them, no toilet roll, lino lifting from floor, doors marked with goodness knows what I can say positively that the staff were friendly and the coffee was fab but maybe sack the cleaner and find a new one. I won’t be visiting again, Costa or not!!

Lovely branch of Costa coffee with comfortable seats and free newspapers and warm as toast in a cold day. The cortado is as delicious here as ever...the best single cuo in any of the big chains.

Worst costas I have ever visited. Called in for coffee and cake had the cups thrown at me more or less, when I returned to say they were only half full and politely asked if they could be topped up I was made to feel very uncomfortable and a bother

Obtuve un Black Chocolate Gateau Hot Chocolate que es A + pero a un precio un poco más alto. El personal era amable.

liked the drink latte with lemon muffin .extra mile service ,nice clean tidy up.washroom were clean.keep it up costa

Habiendo visitado la calle Andrews durante los últimos 10 años, esta área se llena de eventos de golf debido a su historia, sin sorpresas. Costa es mi voto en esta época del año, ya que han acorralado uno de los lugares más protegidos para sentarse afuera y disfrutar de una bebida y un bocadillo bien elaborados bajo el sol de octubre, un buen servicio rápido y los asientos al aire libre significan que no se puede superar un mejor lugar bajo el sol, resguardado de una brisa fría, levantaría el ánimo en un día de octubre.

Los baños de señoras estaban sucios. No había papel higiénico en ninguno de los cubículos de los cuales hay dos. Uno de ellos ni siquiera se cierra o cierra correctamente. El piso se está alejando de las paredes y ha estado por algún tiempo ya que hay basura pegada. El personal de Costa, por favor verifique en la parte posterior de la puerta que hay una lista de verificación para el inodoro Por favor utilízalo. No ha sido firmado o revisado durante mucho tiempo. Me sentí muy avergonzado de tener que pedirle a alguien que al menos pusiera papel higiénico en el inodoro.

A group of us arrived at St Andrews expecting to visit a local coffee recommended by one of us, only to find it closed. So off to the Costa, which is usually my preferred venue. However it didn't feel right. A queue fair enough, but uncleaned tables, a messy arrangement of furniture & the staff without a smile between them. Awful atmosphere opted for drinks only, no snacks, drunk our drinks & took off. Shame.

Visited yesterday with family whilst passing through St.Andrews and bought coffees and cappuccino to take away. Wish we hadn't bothered. Drinks were so awful we had to through them away. Would not rrecommend - not as though there isn't any choice in St.Andrews.

He estado en muchos cafés de Costa en Escocia, pero siento que el personal aquí podría sonreír un poco más ocupado y tiene mucho espacio, incluido un jardín de café Costa ideal para una reunión familiar, relajándose con amigos o para esa reunión importante para cerrar su trato, la elección es suya. . . . . .

People say of Costa that it serves 'nice enough' coffee. In truth, the coffee beans they use are 'nice enough', though nothing special. If one drinks their espresso straight it is fine. It is ok. It is, yes, 'nice enough'. Normally, however, by the time it reaches the customer the espresso can barely be tasted. Their 'flat white', for example, is a horrible thing with espresso in something like a homeopathic dilution. If you are obliged to enter a Costa (at the airport, for example) and you want something drinkable, ask the barista to put a flat white into a 'cortado glass'. This is reasonably safe.

Great range of hot and cold drinks, toasted sandwiches,panninis and cakes. Superb service from cheerful staff.

After a few hours of shopping, my sister and I enjoyed a very welcome coffee at Costa Coffee in St Andrews. I would suggest a wee biscuit would be nice in the saucer as it's so big!

My daughter was given a dirty glass to put her fruit tea into. I returned the latte glass and was told the glass had ‘water marks’ and so okay. The marks are in face dirt shaped by water when the dish washer is not properly...

Nice enough coffee shop but I ha e a massive issue with people hogging outside tables. I only ever visit on my motorbike when the weather is nice, it’s a nice run from my home to there. So dressed in leather and usually hot it’s preferable to sit outside the very small seating area. This is 9 times out of ten impossible as there is usually an elderly couple or a group of hipsters sitting at tables with empty cups. And I’ve witnessed them sit there for 30-40 minutes. I find that incredibly selfish and feel management should do more to move these types of people along. Other than that staff are always great but as others have said, toilets are filthy.

Gut besucht von Studenten und Touristen ist es teilweise schwierig einen Platz zu bekommen, auf Grund des WiFi sieht man überall nur Laptops. Aber gut, das machen wir ja auch so ...

Lovely coffee, millionaires shortbread delicious. Took the kids to the loo and couldn't believe how awful they were. The ladies were dirty and it a bad state of repair. The disabled toilet was marginally better.

Usually have coffee at a Costa but was very disappointed with the St Andrews one. Coffee not all that great, toastie could have been 'toastier',cutlery was minging and toilets left a lot to be desired. Was very busy but managed to get a seat when a couple moved. When the very pleasant staff member came with our toasties he didn't even attempt to lift the dishes left by the previous customers so this left limited room at a 2 seat table,

drinks are ok, food is pricey but the staff are so fantastic and always have a smile for you. makes you feel really welcome. keep it up!

Love my daily Costa visit and never dissapointed. From great food to excellent customer service. Keep up the good wotk guys!!

Esta cafetería está justo en el centro de St Andrews. Esta bien para comer o tomar algo, aunque no es...

The guys here have the knack of making the perfect coffee, just the way i like it. It is very busy with tourists and students so be prepared for a wait at times. For information their wifi is really poor at the back of the...

Per noi latini il rito del caffè é sacro. In Scozia é dura.....Da Costa potete trovare un caffè discreto, bevibile, oltre a piccola pasticceria, snack e bevande calde stile internazionale.

Pedí un café con leche y un "frostino" (frappe). Los chicos en la barra eran lo suficientemente entusiasta para informarnos que esperar 3 minutos antes de poner/4 el orden para llegar el frappe oferta precio:). Sin embargo, el torbellino crema fue un poco exiguo, y...

Visited this costa coffee on Sunday afternoon the place is disgusting tables dirty full off dirty dishes baristas wondering about...

Esta es una rama muy agradable de costa, con una buena cantidad de mesas de comedor interior y varios con sillas cómodas. La comida es muy deliciosa (especialmente los sándwiches tostados y pasteles), y es el lugar perfecto para sentarse con amigos, o para el...

Gran café, bocadillos, etc. decente. Todos en el nivel que uno espera. Bastante concurrida, pero vale la pena la espera. Nunca una queja sobre el café

This can be a very busy spot when the students are in town, but the staff are efficient and the line moves quickly. Not a fancy setting, but fills a need. Excellent hot chocolate as well as the full range of coffees and cakes etc.

Pretty basic coffee shop and the coffee was reasonable. It was busy and the staff were harassed. but that was no excuse for the staff be rude about a customer. The customer was a Asian tourist who had asked for a tea in the way. I'll bet he spoke better English than the staff could speak his language. The comments from the staff to each other mad me ashamed to be Scottish. If that's how they think they'll attract customers back they're wrong. I'll take my custom to a shop that appreciates customers.

Full of students and very noisy usual selection of coffee and snacks but difficult to get a seat not for me if you want a quiet coffee avoid

Lovely coffee as always with Costa. St Andrews has only the one Costa I think there is a Starbucks and a Nero but I will always head to a Costa

Decent cup of coffee in a very busy cafe. The staff had very efficient system to cope with the long queues and tables were cleared promptly. Chocolate mini muffins were yummy.

It is a nice and busy Costa full of uni students. The waiters were helpful, the coffee is the usual affair. The white chocolate and raspberry muffin yummy.

The staff in this branch were excellent but I'd not recommend visting for breakfast. Facebook mummies allowing children to roam unsupervised; climbing on serving counters and throwing attention-seeking tantrums. Costa staff shouldn't have to deal with this but I don't think that ignoring it is an option; one or two children should not be allowed to disrupt the whole shop.

If you like Costa you'll probably like this place. They always seem full, as expected in a University town, but the staff are very quick at cleaning away dirty cups, so you won't have to wait too long for a seat if there isn't one already available.

Called in for coffee and a breakfast snack before shopping,staff were very friendly, and a lovely atmosphere, coffee was lovely and breakfast roll was delicious, lovely start to the day.

This cafe was very busy around 10 in the morning but I managed to find a table for some toast and a hot chocolate. Absolutely standard Costas so nothing else to say about it.

Had a long day at work during the summer so popped in to get a cappuccino, and haven't been back since. One of the baristas was incredibly rude - I asked for soy milk and no chocolate and he mocked me, calling me a cheapskate (even though it costs no extra), he proceeded to make me coffee extra bitter. As I was leaving, I overheard him and the manager laughing at me and saying I was "another pretentious student" whose parents throw money at them because I was carrying a Harris Tweed bag (which, by the way, I bought in the sales). This couldn't be further from the truth - I was in my work attire! To top it off, I was actually working two jobs for the full three months of summer, so his comments (and his manager's agreement) were extremely insulting. As long as they're both there, I will not be returning to Costa and will source my coffee from the (MUCH FRIENDLIER) Starbucks, Pret, or the lovely independent cafés in town.

After going in with my friend I found the manager to be very snappy, she simply asked for a caramel apple hot chocolate and after being refused one she then calmly asked for a different choice, the manger however glared at her as if she just asked for catipillar soup. We then left in a hurry and won't be going back anytime soon.

I always prefer costa drinks to those from starbucks, so was very excited when i found out the christmas drinks where in stock. I made a visit with one of my friends and was made to feel very uncomfortable and on edge by one of the members of staff, whom could not have been much ruder. I think i will have to source my hot drinks elsewhere from now on as i do not feel it was worth the experience.

Having visited costa a few times the staff are fantastic, friendly and helpful. This all changes when the manager, who I assume is the manager, is working. He is aggressive in his nature, snappy and very unhelpful. He reprimands staff in front of customers making a very uncomfortable environment. Today everyone was working very hard and it was busy. My little boy wanted to take his hot chocolate away so I waited a while for someone to come free to help and he was it. He snapped at me " you could have asked anyone for this" I explained he was the first one free he practically threw the cup at me. I work in a coffee shop and wouldn't dream of speaking to customers like that.

I went to costa I had a hot chocolate it was delicious it had marmallos, maltesers, chocolate powder and scooshy cream I suggest you should go to St. Andrews Costa.☕️☕️

Looks as if it's due for a refit. Found it lacked the atmosphere of what you would expect from a coffee house. My latte was more like a hot milk but my friends tea was ok. Don't think I'll be going there again.

I have often had breakfast here in this branch of Costa. I have always been pleased with the speed of the service. The queue has always moved quickly when I have been here. The quality of the coffee and paninis has always been very good, but a little on the expensive side.

Overly priced as all other branches. Pleasant location to sit, have a coffee and people watch. Nice drinks, excellent caramel shortcake!

My wife and I were strolling up and down Market St. and thought we would stop in for afternoon tea. I occasionally have regular coffee but thought I would try a cappuccino. Either Costa makes the best Cappuccinos or I didn't know what I was missing. My wife had her regular tea but we enjoyed some delicious desserts in a very busy, clean restaurant with friendly service.

It was great to have tasty cappuccinos with delicious pastries while reading a free morning paper.The restaurant was spotless,the toilets were clean,the Baristas were friendly and they do not rush you to leave like some counterparts.

Relatively enjoyable coffee and cake in a clean environment and reasonable service with plenty seating available

Coffees great as usual. Very busy difficult to get a table. Wifi doesn't work through the back. Full of people who want to sit there all day on their laptops.

Perfect Skinny Hot Chocolate, Marshmallows, No Cream Lovely ... Couldn't recommend it any better!! Good Location, Great Atmosphere and Service Can never go wrong with a Costa !!

Having read the reviews for this particular Costa Coffee site I had no hesitation in visiting while touring. Our intention was to have our usual toast and coffee. Our visit was mid morning on a Sunday and it was reasonably busy. Our first disappointment was no bread available for toast so a pastry was chosen instead. Shortly after taking our seats two people entered and sat at the table next to ours. One was carrying a shopping bag and inside was a small dog. The bag with dog was placed on the table while the second person purchased some food and a coffee. For the next 20 minutes the dog was fed at the table while some of the food was dropping from the dogs mouth back onto the table. Another customer thought it funny to make the dog bark making the whole experience quite bizarre. A member of staff approached the table and I presumed would take some action. Sadly the only action he took was to pet the dog and chat to what must have been regular customers. Having spoken to the manager at my regular Costa back home it is clear that Costa have a strict dog policy and generally dogs are only permitted in outside areas. St Andrews had an outside area and the weather was pleasant so I am at loss to understand why this behaviour was allowed to continue and appropriate hygiene standards not maintained.

Rather than risk a poor breakfast at the Premier Inn in Falkirk after previous nights experience. Quick cup of tea & shower. Then off for breakfast in St Andrews. Couldn't find a traditional full breakfast cafe. So as trusted fall back position, we chose Costa Coffee. Very friendly staff & good service, not the full breakfast I craved, but the Bacon Brie Toasty with a double strength Latte went down a treat.

This Costas is one of the best I have ever been in. Staff are really friendly and helpful. Nothing is too much trouble for them. Lovely atmosphere.

Usual Costa fare, however weren't asked what size coffee we wanted resulting in a bucket of Costa Coffee. Not sure who was to blame, us or the staff

Visited on a gorgeous sunny day, coffee shop very busy while ticking along. Staff efficient and going as fast as they could. Very central for a coffee or lunch stop.

Visited twice once we sat outside and other inside. We sat inside as our baby grandson needed a feed. Plenty of room for the pram. They also had baby changing facilities in disabled toilet.

As a Costa fanatic got to say this was one of the best Capuccinos I've had in a long time from a number of different Costa outlets...

Great little coffee shop in the heart of St Andrews. heavily frequented by the student fraternity in the town but always room for more! Super place for good coffee along with a snack or a little treat. Family friendly, tables cleared quickly, always busy but served by very pleasant, efficient friendly baristas. Affordable (otherwise it would not be frequented by the students) and great coffee. You will not be disappointed.

Fast friendly helpful staff, great service. Could do with a better selection of gluten free cakes but my daughter loves the pecan tarts. Tasty coffee too.

Stopped in in the morning and went back later in the afternoon, it was that good, especially the pastries, fast friendly service and a great value.

Really good food at affordable prices. Great coffee. a much more friendly and authentic version of Starbucks but with a St Andrews flair.

Wish we had these in America. I would go for their almond/raspberry bake every day if I could. Lovely setting and kind servers.

Much as any other outlet. Town centre. Busy mid morning. Newspapers encourage table blocking. Costa coffee is good.

First of all, the coffee is great. And it's not overpriced. I liked the atmosphere. It reminded me of a college town coffee shop--which it certainly is. Plus you can catch up on all the latest news and, who know, meet someone interesting.

We normally visit a Costa on our little trips on a sunday as they do a mean toastie... This little costa is located right in the heart of St Andrews shopping area. Easy to find and as such was busy (we visited sunday, late morning). Was a little dissapointed they didnt sell tea cakes like every other Costa we had been too but what we got was good. The reason i have taken to reviewing a coffee shop however was due to the unnatural level of flies in the shop (we counted 15 at one point). These seemed to circulate the air con above the serving area and they also took a shine to the wall the toilet door is adjacent to. This made the place feel dirty and i wanted to leave asap. The food and coffee was good (as always) but surely something could be done to zap the buggers!?

Whenever I come home from uni Costa is my first stop. Great study environment and great staff, always happy to help and of course, always provide great coffee. Don't have a single complaint for this coffee shop, I wouldn't go anywhere else! As I was studying today one member of staff actually brought me over a cup of iced water which I didn't even ask for, how could the service possibly be better? I'm not sure who it was but thank you, it was very much appreciated!! I would highly recommend this Costa to anyone who's in St Andrews!

Friendly coffee place with fast service and great sweets. Good for coffee on the run or to sit for a little to rest.

Can't get enough of Costa Coffee! And it isn't only me and my husband, because you seldom find too much empty room! The baristas are very professional and friendly, and not only the Cappucinos they serve, but the goodies to eat mmm, scrumtious!!

Usually I like small independent coffee shops but was pleasantly surprised at the warm welcome here. Very nice staff - sit up front for decent Wi-Fi!

It can be very busy and doesn't offer anything more than you would expect from a chain coffee shop. Not one of the most inspiring Costa's. There are better chains and even better independent coffee shops within a few hundred yards.

I visit everyday after work, every one who works in there are lovely, service is not to fast, but not to slow, but is expected as its always busy.

One of the bigger coffee shops in town. Usual fare. Friendly staff. Coffee chain .. I still prefer Starbucks java,

St Andrews Costa, is always a busy vibrant place to stop for coffee, sometimes it takes a bit of manoeuvring to get a group of seats together, but it can usually be done! The coffee as always was good & the baristas as always were helpful & friendly & I just love the new apricot tarts!

Ordered the above & a raspberry white chocolate creamy cooled for son. We're prepared quickly. Staff friendly & tasted good. Just what you expect from Costa

A lovely spot to stop for a cup of coffee! The staff are so friendly and obviously love their jobs! The latte was yummy!!

I rushed in 10 minutes before closing last night for a quick panini before a show at The Byre. The young female barista could not have been more accommodating or friendly. There was no hassling me to get me out even when I offered to take out my snack. I am sorry I did not catch her name but she should be applauded on her customer relation skills. A real credit to this reliable coffee shop chain.

My wife and I visited costa mid week and it was very busy . The coffee was very good and more importantly hot,. The staff were very busy but remained polite and chatty especially Leanne who did a great job of multi tasking. If your looking for a good cup of coffee and a slice of caramel shortie Costas the place to go. There is also an outdoor sitting area to the rear off the shop.

Great coffee and personalized service in this branch of the big chain in St. Andrews. Coffee was complete with crema art.

If you like intimate this is your bag. It isn't meant to be, but this place can get as overcrowded as a Dehli bus station. Finding a seat is bad enough, and the queues for coffees can be gruesome if you hit this place in peak time.Another gripe concerns the loos. Been going here for years and the standard is poor. Sort it out please.Generally typically pricey Costa stuff in a good spot in town. It can get overheated in the summer months though.

Coffee fantastic, of course!! Staff always very friendly & knowledgeable, great atmosphere! My work colleague & I visit quite regularly after work and it's always a proper treat!

Visited St. Andrews for day trip and popped into Costa for morning coffee. Busy for early morning. Coffee as always was very good. Service not so - having a little bit of banter with the server while she prepared our cups but then a "regular" came in and I was totally ignored. wife visited the toilet during our visit and wished that she hadn't.

Popped into Costa St Andrews on Sunday morning I was a fan of Costa but not anymore Gents smelled like a stable. Ham & cheese Toastie was unrecognisable Cafe Nero toasties are brilliant Costa no more PS

Non sono una viaggiatrice schizzinosa e non amo scrivere recensioni negative ma vedo, leggendo le altre, che non sono l'unica a pensarla così su questo locale. Mi ha colpito, appena mi sono avvicinata per ordianre un caffè e una cioccolata calda (che non era una cioccolata calda bensì latte col cacao), il livello di sporcizia dietro al bancone..allucinante! Ci può stare che ci sia un pò di polvere di caffè in giro...ma a quei livelli, vuol dire che non si puliva come minimo da settimane! Panni e strofinacci sporchi ovunque, usati, come ho potuto vedere, per "pulire" l'aggeggio per scaldare il latte sulla macchinetta del caffè; tazzine vuote e sporche impilate in ogni angolo, sporcizia per terra e nelle mensoline sotto il bancone. La lentezza del servizio poi, incredibile. C'erano 4 o 5 camerieri dietro quel bancone, e per fare un caffè e una pseudo cioccolata calda ci hanno messo come minimo 5 minuti...e non c'era fila! Anch'io lavoro in un bar, e per fare un caffè ci si mettono 20 secondi. Sono rimasta allibita mentre osservavo il ragazzo che si occupava del mio ordine, tra l'altro pure scortese, che invece di occuparsi di una cosa alla volta faceva mille cose assieme e per fare quel benedetto caffè espresso ha usato 3 e dico 3 tazzine, riempite e buttate via per chissà quale motivo...boh! Non ci torneri, e consiglio di fermarsi in un altro locale, se ne trovano di molto molto meglio!

Great but try the local wee tea/coffee shops with their own home baking a Scottish character instead

If you want excellent coffee, efficient, well trained staff, great atmosphere, a good mix of clientele (older people and students mingling together), free morning newspapers, then this is the place for you. Because of the aforementioned things it's busy. I would suggest a busy cafe is a popular cafe and, hey, sometimes it gets a little messy - small price to pay for a great cortado!

Staff very attentive and friendly. The only place to go for good coffee and service. The food and cakes are always very fresh and available.

Since St. Andrews is small and lacks variety, some of us have been to this Costa too many a time only to be reminded of its problems on every occasion. Although the worn-down interior can be overlooked, the same cannot be said for the lack of coordination among the staff. Cleaning is not a priority, and neither is getting orders right, for that matter. By this point I'm practically used to getting the wrong order the first time around each time. The staff are also rude when addressing customers and could clearly use some team-building or even customer-service skills. Not a fan.

Coffee was fine, but the hygiene standards were poor. The weather was awful, that's why we sat in.... Need staff out on the floor to tidy up, even if it's busy.