The Mount Pleasant in Coventry

Stood at the empty bar to order food and the staff just walked passed several times doing other things and not once said “be with you shortly” or any acknowledgment. Food came and it was terrible. I had a chicken curry that was obviously a microwave one, and was way overcooked. Chicken was hard, chips over cooked. My wife had chicken burger gravy one. The gravy was terrible, her chips burnt and burger was terrible. Spent a total of £27 for a quick bite to eat. I’d rather go hungry.

Come here most mornings for breakfast steak and eggs is cooked to absolute perfection every time, i believe the chef is called mrs rice and im usually served by gemma who is kind friendly and welcoming like all the staff here 👍

Terrible experience. We visited for a family dinner and from the moment we walked in the atmosphere was uninviting and clicky. We were seated at our table and ordered using the app as we were advised. Starters arrived, no issues. We waiting around 25 minutes for the mains which wasn’t a big issue and they were brought out and the waiter was trying to fit them on the table with our dirty plates - we had to ask for them to be removed. Following the mains, we ordered desserts. Again, we had to ask for the table to be cleared at which the waiter made a loud ‘huff’. We waiting around 30 minutes for desserts, I finally went to the bar to complain and the bar staff pointed to the manager who completely ignored me. I went back a few minutes later and asked to cancel the desserts and tried to explain the issues to the manager. She could not have been less interested and just refunded the desserts. She just kept repeating ‘sorry about that’ parrot fashion and sarcastically and offered no explanation of the poor service. Apart from the issues above, not once during the evening did anyone check we were ok. Seems to have gone very down hill.

Went here for breakfast on the way to the hockey rink. The service from Natalie was great even when asking for a black pudding on a veg breakfast she made sure it happened and no ask was too big.

Just visited for the first time, had the Full Monty Mixed Grill. Perfectly cooked by Mike, especially my medium rare steak which is unusual. Also had 2 perfectly pulled pints of Guinness, served by Gemma Highly recommended!!

Great food and great service from the staff as usual in particular Jemma, Paige and Lauren and Beth and Sarah.

Service by demi was impeccable lovely girl made us feel very welcome

Went for lunch with a few friends ordered the mix up chicken was spot on can't fault it servedby a girl called Natalie service with a smile and very friendly made sure we had everything we needed will definitely be back

Went for lunch on Sunday, food was great and Natalie the waitress was lovely. Very polite and smiley. Great customer service ☺️

We came for our breakfast and we was served by Natalie she served us with a big happy smile

Omg most amazing experience especially with a young lady named Natalie. I’d deffo be coming back. Incredible service, fast, pleasant, kind yet funny.

Got served today by McKenzie he made us feel so welcome, he’s an asset to the company, makes it worth coming back

Thanks to Mckenzie, the vibrant presentation, and smooth drinks each bite impressed. A delightful culinary experience worth every penny and every sip.

Our waiter was mckenzie, absolutely amazing service and was so friendly, had a lovely time

Great service an happy faces especially Gemma thanks for great time, my new local for food an beer

Mckenzie was a fabulous bar tender and waiter. Checked my egg allergy when ordering and promptly cleared my table. Diolch Mckenzie from the Welsh headers xxx

Mckenzie was amazing, service very professional and would definitely recommend..

McKenzie was attentive and brought a good atmosphere to the service.

We had a lovely meal, the waitress Beth [tall beth] was lovely and attentive from the moment we walked in to serving our meal, as we were eating our meal she came over and asked us if everything was OK with our food. Will definitely go back.

We had an excellent breakfast, service was perfect. Special thanks to Jemma, she was brilliant.

McKenzie is very polite & helpful

Best place to go for food, cheap and cheerful, was served by Jay, amazing staff member she is a credit to the pub, always running around and helping customers and always goes above and beyond for all her customers, food was so delicious I was told it was Justin in the kitchen and his food is 10/10! Definitely recommend this pub

mckenzie is such a lovely person always helpful ☺️

Went to the newly refurbished mount and pleasant on sat with mmckenxir is amazing always welcoming y partner it's lively and fresh food was fab hot and tasty and lovely friendly staff.

Great choice of menu and always served hot. Very friendly staff.

Service today was 10/10. Food was perfect. Would definitely recommend to anyone, hats to the chefs, Mike, Tetria and Justin. Service with a smile, Jemma and dani who served our food. Sarah and Niki at the bar were so helpful. Thank you again.

I have been visiting this establishment for several years, and my experiences have generally been satisfactory. However, our visit today on Mother's Day significantly altered our perception. We had made a reservation, but upon our arrival, the restaurant was quite crowded. After placing our order, we waited approximately 45 minutes for part of our meal to arrive, with the remainder being served 10 minutes later. The waiter even mentioned that the rest would arrive soon, which was frustrating. While enjoying my main course, I discovered a piece of plastic in my food. I promptly reported this to the waiter, who took the dish away. Five minutes later, he returned to inquire how I would like my steak cooked. At that point, I expressed my reluctance to have another meal after the incident. The waiter also offered dessert, which I declined. The entire situation felt uncomfortable, as if we were being unreasonable for raising our concerns, almost as if we had placed the plastic in the dish ourselves. I did not request a refund or speak to management, though in hindsight, I should have. My wife also expressed dissatisfaction with her vegetable lasagna, describing it as burnt and only lukewarm. In retrospect, we should have been more vocal about our issues and addressed them with management. However, we are not the type to create a scene in public places. Therefore, we believe that sharing our review will help others make informed decisions about this establishment. It is unfortunate to say, but we feel that the quality has declined significantly, and we will not be returning.

McKenzie service was super speedy and done with a lovely smile on his face, went above and beyond for us on our mother’s day dinner! Can’t thank him enough, works so hard never stopped whole time we was here

mckenzie was very helpful, polite, hard-working and service was quick and food was brilliant.

Food and drinks were amazing and came very fast and our server demi leigh was so kind and sweet.

Went there for lunch today food was lovely and the service by Natalie was outstanding very polite helpful cheerful person to be served by would recommend you go with friends and family

Thank you to the lady that served me and my family she was polite professional kind smiling her name was Natalie you made us feel very welcome when we came to eat at the mount

Good food and service. Specially one worker here Natalie she goes above and beyond to make us feel welcome really friendly atmosphere also

The blonde on hair boy behind the bar shows a lot of package but it’s to much for eye sight but the service is absolutely great thank you for my sloppy Mac and cheese

Good pub. Great service by Natalie friendly and welcoming, thank you for a great experience

Visited the mount pleasant on Wednesday afternoon, the pub was really busy but the staff were so quick am credit to the chef Justin our food was quick as hot. Good venue good staff and great food credit to niki and her team

Disgusting food not fit for a dog Had the full monty mixed grill Chips stone cold and black Garden peas stone cold Sausages cold not cooked As for the chicken steak absolutely raw cut the chicken breast in half and it stunk to high heaven Oinion rings cold Could not eat majority of this so called meal took most of it home to feed cat smelt and walked away in disgust Perhaps you need a new chef who knows how to prepare a meal I WILL CERTAINLY NOT BE USING THIS PLACE EVER AGAIN Pity you can not give it minus stars Bus unfortunately the lowest star you can give is one star They do not even deserve one star DISGUSTING SO CALLED FOOD!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!

A young lady called Jay is absolutely amazing! She works so hard and always has a smile on her face with a positive work attitude, even when Ian the chef walked out and left Jay in an awkward situation she still pulled through despite customers being verbally aggressive towards Jay she still dealt with the situation in such a positive way. My son who is only 9yrs old even drew a picture for Jay to say thank you for all her hard work. Justin the chef his work is also brilliant the food came out hot and tasty, Jay as always served me with a huge smile on her face, polite, well dressed and she is a right credit to this restaurant.

The Mount Pleasant is a nailed on choice for great service, wide variety of food choices and live sports events. For example, Nikki’s team of Lauren, Paige, Mackenzie, Bethany and more were yet again on the ball and a pleasure to be looked after by!

Came to the mount pleasant on a one off visit, can I say the staff are so good,polite and attentive food was good value for money ams atmosphere was good will be returning very soon.

Good beer, great food, friendly staff. Wheelchair friendly. What's not to like?

Great service and amazing food by Mike , jay was exceptionally helpful. Really enjoyed our breakfast was extra helpful lovely barmaid, and Niki is the best general manager this pub has had in years

Food was delicious Service was 10/10 We was serviced by paige and she was lovely and polite.

Came on 3rd march with my family, food was delicious, the lady paige who served us and delivered our food was well manned and poilte will definitely come back.

Party of 3, had a great breakfast this morning, compliments to the chef. Good value and a very clean restaurant/pub. Will definitely be back.

We booked a table for 6 adults plus two children, on 2/3/2025, for a birthday celebration meal for my mother in law. Used the Green King app to order food rather than go to the bar, given no options for chips or jacket potato or salad or peas with the gammon, came with jacket potato and salad which disappointed my 7 year old nephew. Adults all had roast dinners (both the Turkey and Beef Sunday dinners have processed meats on them, not proper Turkey and Beef off the joint), pigs in blankets side orders, only a few of the sausages had bacon wrapped around them?😡 Only two people ordered sides and we ended up with 6 plus 4 lots of cauliflower cheese which we had not ordered. Starters came out really quickly. No service check completed, sat for ages for mains which when we chased,waitress stated just plating up. Arrived 5 minutes later, dinners just about warm,obviously sat for too long in the kitchen, again no service checks completed. Needless to say we did not stop for dessert. The menus and drinks list that were on our table, had remnants of previous customers meals on them, including tomato sauce! Come on, please give the menus a wipe down periodically, not a pleasant sight when you come to order food!!! We all left disgruntled with the food and service we had received, which completely ruined a family celebratory event. We will not be returning!!!!

First-ever visit Food was good and service , a few minor things could have seen 5 stars ( slightly hotter food/plates )

On our recent visits, the dining experience has been disappointing. When we have made reservations, we have been seated at unclean tables. The restaurant’s food wait time app is inaccurate. It appears that orders for people with only mains are prioritised over people who order starters and main courses, which may not be entirely accurate but certainly reflects our last two visits . We did lodge a complaint on the day of our visit, and the manager did come to address the issue. However, it is evident that feedback is not valued, as I mentioned two simple suggestions that could have improved the service: informing customers of potential delays when seating, as the app is unreliable, and conducting a check at the end of each meal when a complaint raised to check if every thing was ok. This is only my opinion and reflects the last two visits.

Lovely pub,we had rump steak and were a little disappointed. It was very tasty but, the meal was slightly cold and meat VERY fatty. Staff were excellent, we visited another Greene King pub in Coventry two weeks ago and the difference was evident.

Went for Sunday roast with the family and it's definitely not worth it. Foods such as roasties, pigs in blanket and yorkies were frozen from a shop and overcooked dry. Lovely place and staff, shame about the food quality.

McKenzie has excellent service and was extremely helpful and polite

Great food great service from the wonderful bethany x

We were served by Natalie, she was wonderful and had a very wlecoming and friendly personality. She was extremely helpful and polite. We got our food quickly and felt as though we were truly looked after. I highly recommend!

Really good food for the price, but more importantly really good service especially from one of the younger lads McKenzie. Keep up the good work mate, you really make the place stand out 👌

The food was poor. I ordered the banging katsu meal. Arrived without the katsu sauce, chips were cold nuggets were cheap, rice was dry and everything was covered in a dry salty powder. My partner had the lamb flat bread which was overcooked and cold! I complained about my meal twice and the waiter/waitress left to sort it but never returned. This is not the first time I have said this but I will never eat at a hungry horse again.

Very friendly team lead by Niki , we were staying at the Hilton locally but we wanted something more lively, on arrival at mount pleasant we were made very welcome , the food we ordered was served quite quickly for such a busy service and was good quality and value ,

It was a sports day so tellies were up in volumes

Polite staff. Very nice food. Atmosphere good maybe a little more light over tables as it was a little dark

Visited Tuesday 11th Feb, had a lovely meal, please pass on my compliments to the chef! It was delicious. Think her name was Tertia.

What a great place to eat very welcoming staff are very friendly nothing to much trouble for them. Our meals came out hot and well presented thank you to the chefs tertia not sure on the other chefs names I will be back to visit again

Good service and lovely meal courtesy of Tertia and and the kitchen team. Good value for money too. Will definitely be returning

The mount Pleasant is a lovely local pub with a great atmosphere.The food was spot on and all the meals came out together and were hot. The staff are great but one member of the staff Lauren was outstanding. Her customer service was above and beyond. She was extremely friendly and polite and nothing was too much trouble for her. Lauren made our visit which was for a birthday very enjoyable and we will definitely be back in the future.

We went for breakfast to set us up for a day of birthday celebrations. My Eggs Benedict was absolutely delicious, top marks to the chef, would highly recommend this. When the staff realized it was my daughter's birthday they all said happy birthday to her, a lovely touch to make her feel special.

The full English breakfast at £ 7.79 plus an additional £1.29 for a teeny piece of toast is a total rip off. The same breakfast is £4.99 on the breakfast menu, which we missed by a few minutes.

We always use this pub, the food is great, staff are lovely, nice atmosphere

I visited with a friend, easy parking , you. enter your registration number on the terminal. It was Friday lunch time and it was fairly busy. The atmosphere was pleasant and the staff were friendly. We ordered food and drinks at the bar , the food arrived about 15 minutes later and was perfect. I would definitely visit again when in the Coventry area or passing by on the M69 or A46 as it's only 5 minutes from the motorway junction. Recommended.

Great food, great service by Beth

Good food, warm atmosphere, good drinks and food came out quick so overall a really good night, highly recommended :)

I came with my 3 older children, my meal was brought to my table 10 minutes after the first two meals were brought out. The food was at best tepid withthe exception of the side dish of macaroni cheese. My drinking glass was filthy, i tried to clean the inside and rim of the glass with a napkin and water and ive attached a photo of the napkin!!! Needless to say i wouldnt drink out of any of their glasses as the replacement was just as dirty. I ordered steak with chips and peas, and all i ate was the lukewarm steak, the waitress picked up our plates and didnt mention the food left and for the first time ever in my 57 years i was not asked if everything was ok! I came here regularly in 2024 and never had an issue before, so im hoping this is a one off, but i will stick to bottled drinks in future or bring my own glass, this may seem over the top, but i have cancer and am immuno suppressed so i have to be careful of infections so i dont think it is, its my life im risking going out to eat.

If you're staying in the nearby hotel, it's a short walk. Nice food , friendly pub

Amazing pub great atmosphere bad staff jhamie is so helpful and quick to help, she makes my experience much better in the pub

Thank you so much for the Christmas 🎄 Day meal....we really enjoyed the food, absolutely lovely x

Came here for a meal, excellent service from all the staff, bethanie was really helpful. Will be coming back!

Great place for drinks and food.Decent prices. Friendly atmosphere. Bar staff very friendly. Jay goes out of her way to help

Excellent company, staff really make a positive contribution to my visits.Jay and Jemma are two excellent hosts.

Fantastic experience at Mount Pleasant. The food was lovely, hot and fresh and great value for the amount of food you get, and I usually enjoy bigger portions. Our server was Jemma, she was very friendly and attentive to our needs, and took time to give personal recommendations too.

Very poor slow service , drinks had tiny flies in them when I took back to bar saw loads. Flying around the drinks . Waited 20 mins for small pot cheese and bean after asking once that we was waiting as was for a child . Staff flagging customers off at tills portions very small had about 10 chips on my plate of fish n chips . Tables were all sticky wil not go back

Lovely service overall evertime. Last week I had a different waitress (J) it wasn't so good and I was extremely disappointed. Glad to have my normal waitress back.

Our go to spot…. always great food with fantastic service from the staff, a true family friendly pub. Jemma served us on our last visit and she was so welcoming, friendly and attentive. We had a great time and are already looking forward to our next visit.

Popped in few a drinks and she made me feel so welcome. Great service from Jemma

Had a great time tonight at the mount pleasant as always. Fantastic service from Jemma. See you again nexts week

Amazing pub staff are so friendly, especially jhamie the bar maid, Jemma and niki goes above and beyond for the regulars

Always great service from Jemma and Niki and Jay. Food was great. Thank you to the chef Tayla, Tertia. Will be back soon for some more great service

Jemma served me and was very helpful made the experience really good

Went in for lunch . Lovely food, great value for money. Excellent service from Jemma, , Jhamie, will be back soon.

Awful, no drinks service in the restaurant. Booked a works Christmas meal 3 months in advance. Came on the night, can’t order drinks as part of the restaurant booking. You can only order drinks at the bar. Avoid at all costs!!

Great service from Jemma and Jamie - food was great too!

Had a great time with my table hosted by Jemma. She recognised me from a previous visit and made sure everything was top quality. Food was lovely. Service was amazing. Couldn't ask for more.

Good food, great pice with the offers available on food and drink staff were lovely, Jemma really made me feel welcome and went the extra mile to ensure everything was as requested as there were a few item changes in the meals we ordered.

Always great service when we come in. Food is always on point, piping hot and tasty. Hats to the chefs, Tertia andIain for our food. Jemma is always polite and friendly and always happy to help. Nothing is too much. Be back again soon.

J was very helpful and friendly the service was quick and efficient

Myself and friends had breakfast. Very good

Amazing service at the moun pleasant was served by jay and Sarah, always quick to please and help us out, always make an better atmosphere I the pub, go above and beyond beyond for me

Jay and Sara are the best bromates ever service with a smile very polite?

Came here for a festive party with family, food was delicious! Tay was very helpful with the booking and pre order, thank you to Mike the chef And dani for serving us all night! Great night 🎅🏼

Amazing pub, food is always piping hot and always quick service at the bar with jhamie and sarah highly recommend

Amazing pub, served by the amazing Jay and Sarah, high recommend this pub and staff so polite

Amazing pub and amazing service by Jay and Sarah highly recommend this pub and these staff members

The waitress couldn’t do Enough to help us. She was positive and full of energy . Made me and my family very welcome. Thanks jamie lee i will Certainly be retuning for laughs and lunch Food was Very well priced and tasty

Stopped off for a quick bite on our route home. We found an empty table and booked through the app. Our drinks arrived quickly and served by a pleasant staff member. The food arrived soon after and was piping hot and delicious. The pub facilities were very good with a good layout and restrooms were lovely and clean. Only negative was it was very busy and the carpark was very tight.