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4.1

Based on 6.204 opinions finded in 4 websites

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Nº 385 in 963 in Coventry

Nº 49 of 87 Other cuisines in Coventry

CUSTOMERS TALK ABOUT DISHES WITH..paywafflemeltedcheesecookedoldcreammustcrepevanillastrawberriescakechocolatebeautifulladycoffeestrawberry

comment_iconOpinions

Had to wait over two hours for my order when the place was only 20 minutes away

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Ashley . 2024-12-09

MORE AT Just Eat

The red velvet cake was NOT a red velvet- it had chocolate ganache in between the layers with a white vanilla frosting. The flavour combination was not right, traditionally a red velvet is made with cream cheese icing or white vanilla frosting. I was very disappointed. Will never order the red velvet again.

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Lubna Kulsum . 2024-11-30

MORE AT Google

Despite sending clear instructions not to smother my dessert with chocolate sauce as I don’t wanna cause myself diabetes with one seating they did exactly that. Can’t follow simple instructions kept changing delivery time

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Anita . 2024-11-17

MORE AT Just Eat

Brought my son here and left with him saying he loves this place. We was served by vivek, warm and approachable plus very friendly. Recommended 💯

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Antonio Fauche . 2024-11-16

MORE AT Google

Sohaib Ahmed is great person nice service

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Raza Syed . 2024-11-14

MORE AT Google

Delicious food , been few times Vivek and Ango very good customer service.

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Yassii Usman . 2024-11-12

MORE AT Google

great customer service from sohaib. Very nice man!

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lalala lala . 2024-11-09

MORE AT Google

Very good customer service from Sohaib!

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Rayan Busbara . 2024-11-09

MORE AT Google

I just came in morning the service was really good. Vivek introduced me with creams menu and the best sellers. Honestly, it was so amazing experience coming to creams and the food was so delicious.

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aashita chd . 2024-11-06

MORE AT Google

As a whole team they worked very good and the behaviour of each person was very positive towards customer and friendly. ( Sohaib, Alina, Andreea, Anto ) Visited for the first time and the best experience as a customer.

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Srinivas . 2024-11-06

MORE AT Google

I visited creams for the first time and my friend thanked me for having good food here. It was really delicious menu and the taste was really wow. Special thanks for the service with smile few were anto , sohaib .

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Sarabjeet Singh . 2024-11-06

MORE AT Google

Was very bad tasting sour and also very cold

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Hi . 2024-10-31

MORE AT Just Eat

Great service & clean environment. They catered extremely well for my daughter’s nut allergy. There’s loads of variety of ice cream and desserts! We can’t wait to visit again. :) thanks for looking after us Alina

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Tasha Hayer . 2024-10-27

MORE AT Google

Such an amazing place. We brought a group of 20 on Sunday morning and Kristiana and Vivek did an amazing job rising to the challenge

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Ros Ginn . 2024-10-27

MORE AT Google

the tap water is genuinely beautiful, 10/10.

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Matty . 2024-10-26

MORE AT Google

My order is missing, rang creams and she said she packed the bag herself however the bag came sealed, no compensation from just eat and nothing from creams

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Natasha . 2024-10-20

MORE AT Just Eat

Food was cold and not good quality hardly any fruit on top

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Christina . 2024-10-20

MORE AT Just Eat

Really nice place! And very polite manager and staff :) thank you!

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Kirsty Lucia B . 2024-10-12

MORE AT Google

Today, I went to Creams with the coupon I got at the Freshers fair. They asked me to choose a crepe from their menu. They also gave an ice cream along with it for the takeaway! The crepes were absolutely delicious and satisfied my sweet craving ❤️🩵 The staff were very polite. The ambience was good. I liked the lake view from the table.

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Nisha Bubbles . 2024-10-10

MORE AT Google

it took over a hour to arrive from when ordering for 2 items

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Tanvir . 2024-10-08

MORE AT Just Eat

Food was cold and I thought I’d get some of the whipped type of ice cream too

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Emily . 2024-10-06

MORE AT Just Eat

food very poor, nothing like the image, rubbery waffle with barely any strawberries or chocolate. won't be ordering again!

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Kelly . 2024-10-05

MORE AT Just Eat

Good service. Great sundaes and a very big variety of desserts, nice view of lake from the window as well.

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Vijay Govindharaju . 2024-10-05

MORE AT Google

Food presentation was good and arrived hot . No complaints

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Lucy . 2024-10-05

MORE AT Just Eat

Stupidly late, to open the waffle to find a grand total of 1 sliced strawberry and half a sliced banana.

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Adam . 2024-10-04

MORE AT Just Eat

ordered last night ,it was a big order. and was all perfect. thanks

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Theresa . 2024-10-02

MORE AT Just Eat

The food was horrible it was undercook and came apart. It was broken apart

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Noor . 2024-09-25

MORE AT Just Eat

Lavina & vivek were very gracious Helpful Thank you

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Rani . 2024-09-24

MORE AT Google

Everything is fine its clean nice staff and the food is amazing

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Timilehin Adedokun . 2024-09-20

MORE AT Google

I order from here regularly, however the past few orders have been wrong and they are also giving less toppings.

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stephanie . 2024-09-19

MORE AT Just Eat

Definitely recommend it if your sweet & desert lovers

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sham. m. uk . 2024-09-10

MORE AT Google

Sundae was literally ice cream with sauce and fudge on.top. very disappointing

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Stuart . 2024-09-09

MORE AT Just Eat

Waffle was dry, not much chocolate on and was cold on delivery

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Gary . 2024-09-07

MORE AT Just Eat

After trying desserts from every establishment in Coventry, I can confidently say this is the top spot for desserts in the city. The taste, portion sizes, service, and quality are unmatched.

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Jaskaran Singh Kharay . 2024-09-02

MORE AT Google

Delicious ice creams, excellent view 😍 and friendly staff (akhila)

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Vishnu Reddy . 2024-09-02

MORE AT Google

Especially Ms.Akhila is very friendly and would like to visit again because of her service.

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SOHIL SAHEB KARIMULLA . 2024-09-02

MORE AT Google

Outstanding service from SAIF at creams! Always professional, customer friendly and very well organised in a fast paced busy environment. Thank you as always SAIF for your service.

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Harry . 2024-09-01

MORE AT Just Eat

Had a beautiful experience with my partner near swanswell lake. Vivek was amazing and fantastic with the service

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Mary Kumi . 2024-09-01

MORE AT Google

Massive thank you SAIF at creams. Outstanding customer service every time I come. Very friendly, professional and organised in a very busy environment. Thank you for your service! Please pass on my thanks to SAIF

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Harry Gill . 2024-09-01

MORE AT Google

Brilliant desserts, top quality ice cream Lemon meringue sundae, 👌🏽 Bubble gum milkshake 👌🏽 List is endless All the staff is very welcoming Especially ALI top guy Keep up the great service

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speedbirdcouriers . 2024-08-31

MORE AT Google

the only hot thing was kept in the bag underneath all the cold items, worse thing is that from the moment I ordered the time of the tracking was constantly increasing until it was well over an hour

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Stuart . 2024-08-29

MORE AT Just Eat

Unclean cutlery, its disgusting.

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Breaking Point . 2024-08-26

MORE AT Google

Today was my birthday. My mother told the staff and they all came to sing me happy birthday. Really nice service and I actually had a good time for once. I'm still giving 4 stars because the previous times I've come here (for dining in) I've always had issues with either service or food. But this experience was very nice, the staff were lovely and the food is always good here. I will revisit this review since I think they've improved within the past years.

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Riza Hiruko . 2024-08-25

MORE AT Google

Went with family, was served by a number of staff and saif,was bubbly and friendly, service was incredible and fast.couldn’t recommend enough.

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Ameera . 2024-08-25

MORE AT Google

Fawad Ali thank you for the service. Really enjoyed the experience. Cool plave

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Nanaزهرة الثالوث Nana . 2024-08-24

MORE AT Google

The shop sells absolutely delicious desserts,but the fact that it's adjacent swanswell lake is another bonus for me.if the weather does not allow strolling in the park around the lake,sitting on the tables which oversee the lake's view is my absolute favourite, and doing so while enjoying icecream is definitely better

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Dr. Bushra Zaidi . 2024-08-20

MORE AT Google

Great food and Great Staff. Ali and All staff on duty are excellent

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Roger Conteh . 2024-08-20

MORE AT Google

Wonderful service. Made my sons day. Ali and the rest of the staff were fantastic. Great service. Thank you guys!

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IJM . 2024-08-18

MORE AT Google

Waffles are delicious, and customer service from the manager was wonderful

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zanele mhlanga . 2024-08-17

MORE AT Google

the waffles are absolutely amazing and the customer services is 10/10!! Would deffo recommend

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alisha butler . 2024-08-17

MORE AT Google

Beautiful experience, got served by the best servant Ali, he was so polite and so patient. He was honestly the best.

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Anta Faye . 2024-08-13

MORE AT Google

Kisanet and Ali were amazing - small errors which the rectified very quickly with zero fuss. Super friendly and great atmosphere!

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Inaayah Khalifa . 2024-08-11

MORE AT Google

Ali Fawad absolutely brilliant. My lil one became of that guy.. kids love that guys

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Saidrahman Barakzai . 2024-08-05

MORE AT Google

Great service from Ali, will definitely be returning!

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Aaliyah Khan . 2024-08-03

MORE AT Google

Our family of 5 visited the Coventry Creams today and really enjoyed our time here. We tried various snacks, desserts and drinks and thoroughly enjoyed all the items we had. The staff were very attentive and friendly, and whilst it's my first visit to Cream's, certainly won't be my last. Can highly recommend 👍

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Paul Barf . 2024-08-03

MORE AT Google

Ali provided wonderful service throughout! Professional and friendly.

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Aleena . 2024-08-03

MORE AT Google

missing one ice cream with waffle and was chewy

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Arfan . 2024-07-30

MORE AT Just Eat

Amazing service by our hosts Ali. Desserts we're Amazing with really good timing.

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dhalraj dhani . 2024-07-28

MORE AT Google

Over an hour and a half late, rude driver, food cold and ice cream melted.

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Leah . 2024-07-28

MORE AT Just Eat

Ali Give us good service understanding our need.

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George Michael (Kiflegergis) . 2024-07-27

MORE AT Google

Thank you to Ahmed & team for outstanding service & kindness. Desserts were amazing & staff were fab!! :)

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Amy Lees . 2024-07-25

MORE AT Google

friendly staff with an excellent ambience. I highly recommend this place. (Anjali)

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vishnuvardhanreddy Kudumula . 2024-07-21

MORE AT Google

Came to get some desserts and could not fault the customer service from all the staff especially Ahmed. The desserts were lovely and was a pleasant experience😊

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Georgia Earle . 2024-07-20

MORE AT Google

Visited for the first time and will definitely be back again, not too soon as the calories are high...don't care, it was wonderful.

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m aws . 2024-07-20

MORE AT Google

We are a family of four, thought it would be nice to get some desserts, the food was good and the atmosphere was nice. The only thing that let it down was that our desserts came out at different times, I had finished mine before the third one came out. I had to ask where the fourth dessert was and was told they had forgotten to make it as it was busy. Inside was maybe 10 customers and they were already eating. So my whole experience was let down as you expect to be eating as a family, not individually. 2* given just because of the service.

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Ajit Vala . 2024-07-19

MORE AT Google

I’d like to thank Ali for his fantastic service. Give the man a pay rise. Food was decent too

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Amaan Khan . 2024-07-19

MORE AT Google

Highly recommend Creams Coventry Desserts were delicious and plentiful Ali was ever so kind to assist me to the toilets as i was using a crutch. He was very attentive, friendly provided great customer service and made sure i had everything i needed.

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Naheed Sherbaz Mahmood . 2024-07-17

MORE AT Google

Highly recommended by Optimal Yachts Dubai - The best Yacht Charter company in Dubai ✅🏆

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OPTIMAL YACHTS Dubai . 2024-07-15

MORE AT Google

food was colder than cold and seemed like it's been sat around all morning, waffle was heavy, cut in half through the middle, dry as a bone and had the wrong toppings

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vicky . 2024-07-14

MORE AT Just Eat

It's a good place to eat and has good food! Right next to sidney stringer academy so it attracts many of the students on hald days oe on holidays! I have put atmosphere as 2 stars as it is always empty in there. Previously it always used to be very busy, but since COVID not many people go there. One time I needed the toilet, and I had to pay for ice cream,wait and eat it before I could go! Its a good job i didnt need it badly.

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Layla . 2024-07-14

MORE AT Google

Best dessert in town!!! Nice service from ali , very friendly and polite !!!

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Arianna Biasetti . 2024-07-13

MORE AT Google

Ali Fawad gave us the prompt and best service. Much appreciation to him💫

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shomaila tariq . 2024-07-13

MORE AT Google

Ali fawad gave us very great sevices nice💕💕💕

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Bilal Abbas . 2024-07-13

MORE AT Google

We had excellent service from Ali, looked after well. Highly recommend.

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sarah bismillah . 2024-07-12

MORE AT Google

the delivery time once with the driver kept getting higher but the driver was nice.

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Natalie . 2024-07-10

MORE AT Just Eat

It is reasonably expensive and there are cheaper alternatives but I have to say, their desserts are definitely worth it. We've had the cheaper ones and whist good, are not quite as good and the selection isn't as large as Creams.

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Neil Swatman . 2024-07-09

MORE AT Google

A fine dessert hut. Fawad Ali a great guy. Everything was spot on.

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Wazir Sayed . 2024-07-07

MORE AT Google

Waffle didn’t taste nice and very stingy with the toppings on it, only positive was the milkshake

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Aysha . 2024-07-07

MORE AT Just Eat

I changed my mind and the woman who was serving was so lovely about it and got me the delightful apple pocket. Ali was a lovely smiling waiter have to give him a mention too

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Heidi Shankster . 2024-07-07

MORE AT Google

Everything was fine Good service Ali.

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Suzan Haile . 2024-07-07

MORE AT Google

Hi there guys, we came in here today to eat here with my husband the food is ok, but the staff is rude, they don’t know how to work with people, and you cannot use the toilet only after you pay.

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Casandra Moldovan . 2024-07-07

MORE AT Google

Really good ice cream. It was delicious 😍 10/10

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Paweł Kucharski . 2024-07-06

MORE AT Google

Ice cream parlour. Wide range of ice cream, smoothies, waffles on offer. Slightly tired decor but tasty desserts and reasonable prices

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Jessica Mayhew . 2024-07-04

MORE AT Google

Great service and friendly staff. Ali and the staff looked after us well 😊.

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Yourbeardsweird . 2024-06-30

MORE AT Google

To be honest went to creams as a back up because heavenly desserts ran out of the ice creams and toppings we requested (it was late in the evening around 10), but we were glad that we went to creams instead. Portion size was really good and desserts were amazing, very polite staff and we sat by the window next to the pond so had a good view. Good thing is they have their own parking too, very convenient.

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Divea saini . 2024-06-30

MORE AT Google

Fawad Ali what a great service. Really amazing food

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Sumeet Singh . 2024-06-29

MORE AT Google

We had an amazing trip to creams coventry for my grandaughters 6th birthday. It was a very warm welcome and they made my daughter feel special by bringing out a cake and singing to her. Very jolly. It was quiet when we visited but still a lovely occasion. We will come again! Food was delicious.

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Jo Rock . 2024-06-29

MORE AT Google

Absolutely Amazing and friendly customer service

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Tee junior . 2024-06-29

MORE AT Google

I was having a wonderful time over here and the food was too good overall it's lovely and Cristina she is a very good lady thanku so much for your assistance .

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Satyam Jasrotia . 2024-06-28

MORE AT Google

need to fill the cups up not 3/4s the way up for £11 it's a rip off thats the 3rd time now it happens again you'll lose a customer!

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Craig . 2024-06-23

MORE AT Just Eat

Didn't pack the full order with the deal and continued to say they did and blamed the driver for missing it off. The driver doesn't pack the food. The bag was sealed. Checking the others reviews it seems this has happened before. Won't be ordering again! The food that was sent was of good quality. would have been better if it was the full order!

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Andre . 2024-06-22

MORE AT Just Eat

Lovely place, well decorated with chill music and delicious food. Great prices too

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Ray Lemon . 2024-06-20

MORE AT Google

Went with my mates and it was great. I recommend.

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Lee Jackson . 2024-06-20

MORE AT Google

Fawad ali is one of the best. Star of creams . Really like his energy

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Noorrahman Jaji . 2024-06-17

MORE AT Google

We went as a family for dessert and were served by the friendly Ali. Atmosphere was great and good was lovely

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Waseelah Sheikh . 2024-06-17

MORE AT Google

food was great and on time. the waiter Ali was really good , excellence service

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muhammed adil . 2024-06-17

MORE AT Google

Excellent service for my group of 16. Gelato was delish.

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S J . 2024-06-17

MORE AT Google

All their cones broken and so they offered the kids chocolate covered cones and then Charged for them no offer at all as there were no other cone options. Don’t mind the broken cones issue but don’t try and up sell. Joshua offered me a broken cone that ‘wouldn’t be structurally sound’ which I said was a bit out of order. So end result we got no cones. Poor service in my view and will use Shrewsbury gelatistry I think going forwards.

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4starleaded . 2024-06-17

MORE AT TripAdvisor

lovely staff really energetic with a delightful atmosphere.

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maxine bennett . 2024-06-15

MORE AT Google

One of the best or almost the best place for your Waffles, ice-cream and anything pastry. Great staff, nice and polite communication. Good portion and delicious

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Osweezy 2017 . 2024-06-15

MORE AT Google

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