Based on 1 opinions finded in 1 websites

Opinions
Lovely meal. Relaxed atmosphere. Friendly staff. What more can you ask. Highly recommend. Ideal for a relaxing evening.
marilyn j . 2022-05-14
MORE AT TripAdvisor
Similary restaurants in Highlands and Islands
58 Opinions
Our server was over familiar, she didn’t listen when I was asking a question about the dish I was ordering. As a result my dish didn’t have the extra side dish I would have ordered as the server stated it came with sauce. On receiving my meal I’d asked where my sauce was? It took a few minutes for the person who took my order to return to our table. The server pointed over to one of the guests in my party and stated they had sauce. I then pointed out It was my meal I’d asked questions about. The server was quite blunt asking “do you want sauce” By this point I was about 10 minutes into my dinner so said no because I didn’t want to wait any longer. My meal was getting cold and I felt the server was passive aggressive. think the staff require more front of house training in order to maximise the customer experience.
500 Opinions
We stayed at The Mansefield Hotel during our visit to Elgin and also had dinner there several times. We already had a very positive impression when booking. Our contact via email and telephone was very helpful and friendly. Our room was one of the Superior Four Poster category and we really liked it. The hotel bar is very cozy and excellently equipped. The restaurant also has a very nice atmosphere and the food is excellent. We also visited the Mezzo Bar, which is attached to the hotel. Great cocktails are offered here. All employees are very friendly and accommodating. We can highly recommend the hotel!