Based on 297 opinions finded in 1 websites
Based on 297 opinions finded in 1 websites
Nº 322 in 682 in Sunderland
Nº 48 of 87 British in Sunderland
Opinions
Staff are all lovely here, we sat in the restaurant area and it was very nice although the chairs were a bit saggy and we all sunk into them. The food is cooked and presented lovely.
David B . 2024-11-08
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First time at the Mill but deffo won’t be our last. The Sunday lunch is outstanding! Very friendly staff. Will definitely be back 👍
Colin P . 2024-09-23
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We came for dinner on a Monday. We were lucky to get a table as we didn't book. My wife had a small plate of steak pie and I had a lamb Rogan josh. The food was excellent and the portions very generous. One of our friends is vegetarian and had 2 starters as a main which she really enjoyed. The prices are very reasonable. They appreciate cash payments. My only criticism is our waitress could have been more friendly.
sheepygold . 2024-09-19
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Tonight 31st August .. We had the steak and ale pie with chunky chips and hunter's chicken with side salad and fries followed by cheesecake & ice cream and ginger sponge and custard. The food was absolutely fabulous and the service excellent as always. We have tried other places if only for a change but every time we eat at the Mill we always leave totally satisfied (and full) and we both agree - there's no better place to eat.. Thank you.
gary h . 2024-08-31
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We come quite regular as food is excellent staff are friendly and overall service is brilliant. There’s not much more I can say about the mill but I’d definitely recommend 100%.
Gaz C . 2024-07-19
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As usual, the staff are fantastic , especially Steph , Summer, Sharon and Caitlin ...Nothing too much trouble and the meals are huge and of a really high standard. Try the Steak pie and Mince and Dumplings. We eat here every Wednesday and Sunday-top quality eating experiences!
Stephen M . 2024-06-09
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The food was first class, as always. Large portions. We both got chicken with peppercorn sauce hand cut chips and green beans wrapped in bacon. The chicken was very tender, the beans were delicious… chargrilled. Pineapple suet pudding with custard and apple and pear crumble with custard The whole lot was so good.
Linda . 2024-06-06
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Great meal, we both had fish and chips and they were very tasty and the chips were great. The price was good value and the service was first class
David4100 . 2024-05-25
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First time at The Mill 03/05/24 and it won't be our last. 60th birthday gor my husband and 16 of us staff where friendly and couldn't do enough to make the night enjoyable. Food was outstanding and the best I had ever tasted in a pub for a long time. Can't thank them enough for a very enjoyable night.
libbylara . 2024-05-04
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Even though they were very busy, they found us a table after a late call..food was spot on and a very generous portion for a very reasonable price..staff were lovely and polite and 10 out of 10 for the chef on the night..won't be our last visit..well done The Mill.
patrainey . 2024-04-25
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Fantastic food great staff very helpful. There's six of us we all choose different meals each one was amazing. We're booked up already for yet another great meal.
805carolew . 2024-04-21
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My first visit to The Mill, I went for Sunday lunch with my son, The food was excellent and the staff looked after us very well especially Jean, I highly recommend giving this pub a try, itsxa good idea to book a table well in advance because it's very busy restaurant.
David B . 2024-04-14
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Lovely pub with great staff. Caitlyn and Leigh were lovely. My Yorkie Beef wrap was huge and mam's Chicken dinner was very tasty. Well worth a look.
stephenmV4049KH . 2024-04-03
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Great night with Friends fabulous staff very polite & friendly the food is amazing .Overall a fantastic night with great friends.
805carolew . 2024-03-07
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We have been here a few times for bar meals-all great. Lovely chunky homemade chips. Pie & kiev are lush. 1st time here for Sunday lunch-party of 15 for hubbys 70th birthday. Meals & service was excellent. Staff very helpful.Cant fault this place-no wonder car park is usually full. Good prices aswell.
north-east69 . 2024-02-29
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We wanted somewhere to go for a quick lunch and my wife suggested the mill. I had the Yorkshire pudding wrap and homemade chips,it was amazing and the portion was huge. We will be back soon.
platters12 . 2024-02-27
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We had been to The Mill before and everything was great This time from entering we had to hang around at the entrance before someone eventually took us to a table. It took 45 minutes before we were served and then that was because I asked then to take our order. I ordered the pork dinner and my partner had the beef. The veg (carrots/brocolli were so hard we could not cut through with the knife. The mash was awful, the pudding/roasties nearly burnt. The best bit was the meat and crackling. We paid £11pp for an absolute appalling meal with appalling service. All I can say is never again and I would not recommend
Carole M . 2024-02-11
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Yet again a wonderful night with great friends. The staff are amazing & so friendly .The food is just is so tasty Scrumptious Wow, Food is served you just can't wait to pick up your knife & fork & get stuff in lovely.
805carolew . 2024-02-02
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Dissappointed with staff.booked for 1 o'clock and was told on arrival they expected us at 12.45. I asked why didn't you ring us to query where we were.was told they haven't got time to ring every booking and the onis was on the guest to ring if going to be late ??? For a start, why on earth would I ring to say I was going to be late when I wasn't.booked for 1 o'clock and arrived at 12.55.if it was my business and I was concerned bout a no show or mix up on booking times I would make a 30 second phone call to customer to query......clueless Sunday lunch quit nice just not enough for money.service poor, will go to Toby in future
Grant W . 2024-01-14
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Mince and Dumplings was very tasty, good portion size. Lovely service for the lady behind the bar and the server. I swapped the mash for chips, just personal preference but they were also lovely. Will definitely be going again. The veg was cooked nicely and I thoroughly enjoyed the meal.
jcQ4556SX . 2024-01-13
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Been using this venue for years now, consistently good. Visiting about once a month, I actually changed from my favourite chicken Kiev to steak and ale pie......I wasn't disappointed. Lovely chunks of steak in a rich gravy.....delicious. Always feel welcomed by the staff, it will remain one of our favourite bar meal venues for a long time yet.
Nick P . 2024-01-12
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We have been here numerous times and we have always found the meals and service excellent! The Manageress Stephanie Lee is wonderful and the staff are very friendly and make sure everything is tip top and everyone is looked after. Definitely the number one 'go to' place for us. John and Carol Metcalf. 🙂🙂🍛🍛👌
Hose64 . 2024-01-06
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Never before have I seen a meal delivered from the kitchen when a customer has to ask what kind of meat is on the plate, should have been lamb but looked and tasted like beef. The manager actually came out with a plate with two slices of what he said was lamp but never looked like any lamb I have seen. The meat was dried up and looked disgusting and the meal having made two trips back to the kitchen was stone cold. They even managed to mess up two simple kids meals , one having to wait far longer than anyone else and it arrived with potato wedges instead of the chips we ordered. The manage seemed to think it was a joke and never even apologised. Pub food at its worst I’m afraid and certainly not worth the money.
dcoomber13 . 2023-12-26
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Booked a table for lunch. Drink orders were quickly taken, and drinks arrived promptly. We ordered food, and there was no mention of any delay. The people sitting next to us got their food in about 5 minutes, so we were not concerned, particularly as 2 of those people had ordered the same thing as us. After 40 minutes, we were still waiting. At no point did anyone check on us or advise of a delay. A couple who were not even seated until a good 20 mintues after we ordered got their food within a few minutes. We were about to leave when the food finally arrived. No explanation or apology. Had the food been good, I would have probably said nothing more, but it was dreadful. Dried out, rubbery and tasteless, I'm pretty sure it had been reheated in a microwave.The person that brought it is the owner, I believe, and when I commented on the delay he just shrugged his shoulders. I picked at the food but left almost everything as it was so bad. Nobody had bothered to ask if the food was ok, so when I went to the pay, my response to the question 'was everything OK?', was 'No'. I explained why and got a very insincere apology, followed by a series or excuses including they were busy (in that case inform the guest if possible delay when they sit down), the Yorkshire pudding wrap takes a long time to prepare (this is just ridiculous) and the people who sat down after us but were served first had pre ordered (this is untrue, I heard them order). I don't expect perfection, and of course, mistakes happen, but it is how they are dealt with that matters. Acknowledge the mistake, apologise, and rectify it. Show that you care. Shrugged shoulders and silly, made up excuses just make it look like you're not bothered. The mostly positive reviews show that overall, this place gets it right. However, they need to look seriously at how they handle things when it goes wrong. Won't return or recommend.
Mal R . 2023-12-15
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We brought our family here. I couldn't decide between steak and fish and chips but was recommended the latter by our waitress. The fish and chips were fabulous, the fish was super quality, very white and fresh and the batter was amazingly thin and crisp. I had a huge portion of chunky chips and also mushy peas. This was the best fish and chips I have ever had at a pub.My family had a range of dishes, steak pie, chilli chicken, chicken Kiev and mince and dumplings - all were huge portions, even the 'small plates'. I would definitely recommend this pub for food although we did have to wait a long time for our food.
sheepygold . 2023-12-03
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Absolutely beautiful food and lovely staff cudnt ask for much more.didn’t know we had to book but got in fine really helpful.
Odyssey65907534490 . 2023-11-12
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This was our second visit to The Mill for a work team outing. We’ve already booked our third visit! We were there to celebrate a colleague’s birthday and the team couldn’t do enough for us, even though they were short staffed. Excellent customer service from start to finish. Everyone enjoyed their meals. I had the Mince and Dumplings and it was 10/10! Would highly recommend.
sundancekid000 . 2023-10-23
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Yet again a wonderful night with great friends. The staff are amazing & so friendly .The food is just is so tasty Scrumptious Wow, Food is served you just can't wait to pick up your knife & fork & get stuff in lovely.
805carolew . 2023-10-22
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The food was outstanding and service was amazing, made to feel so welcome thank you, would definitely recommend, I will look forward to coming back keep the great work up ladies x
Kacie Louise C . 2023-10-08
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We came here on our last stay at the nearby Ramside hotel and looked forward to another visit. The menu is huge as are the portions. My wife had steak pie and I had chicken Kiev. The quality was excellent and the dishes are fairly...
sheepygold . 2023-10-07
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Booked a family meal on Sunday did not realise it was a limited menu. We had 3 roast beef dinners and 3 scampi meals. Meal was not very hot as I asked for no mash potatoes but it came with smash. So they just scraped...
Inspire52046141149 . 2023-09-24
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I booked a table for Sunday lunch for nine family members for a birthday celebration.Once seated we had our drink order taken and looked at the menu.We all ordered a main course from the menu which looked good. The meals all arrived together after about...
bazzaatchester-le-st . 2023-09-22
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We ordered two Pork dinners with pork scratching, after 25 minutes we were still waiting, even though other couples that came after us were getting there lunches within 5 minutes, I asked the waitress why we were not getting served, she said that they were...
Roger D . 2023-08-21
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We called in for lunch one day during the week.We ordered some onion rings,spicy fries and a beef and onion baguette with homemade chunky chips.They all came out together after about 25mins and were very nice. There is an adjoining car park and very few...
bazzaatchester-le-st . 2023-08-14
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We stopped here on the way to our hotel on 10/06/23. What a lovely place. Was very busy and seemed quite a popular place to go. Parking is really good and the food was amazing. Lots of choice and meals are huge. Good prices too,not...
531samantham . 2023-06-11
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If you want your meal this side of Christmas this isn’t the place to visit. We ordered eventually after waiting a good while for someone to come to the table, an hour and a half later the food came. I had the chicken souvlaki, chicken...
bjohnson2234 . 2023-06-02
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Had to change details last minute the staff were very helpful and made suggestions that accommodated our party with access issues as always the food was delicious - we would have stayed longer had it not been for high demand for tables
dawnlT8595DU . 2023-05-25
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Wow once again an amazing evening with great friends fabulous food great staff friendly atmosphere.
805carolew . 2023-05-10
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Me and my hubby visited on Sunday for a Sunday dinner i had pork (with loads of crackling!) £9.95, hubby had beef £10.95 with a drink each before we a bottle of wine outside as was such nice weather. Proud to have this pub on...
NaomiDaz . 2023-05-08
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Havent been in here for quite some time. Booked a table for me and the wife. This was in the bar near the windows. She had scampi and fries and i had steak pie and chunky chips. These were small plate versions. My plate was...
kerby50 . 2023-05-01
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I reviewed The Mill Inn in September 2020 as it was fantastic and said that if we were ever in the area again we would definitely pay another visit. Well after another visit to Scotland we said we would divert over to Houghton-le-Spring on the...
I8017DUjasonc . 2023-04-11
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We were visiting friends in the Durham area and as we were travelling from Northumberland, we thought we'd do a bit of research on line to find a pub lunch. Despite reading a mixed bag of feedback/reviews, we decided to make up our own mind....
266barryc . 2023-04-10
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Visited here for lunch which was unplanned and no table booked. Although the place was busy the staff got us in and made us feel really welcome. Food took a little wile to come out but when it did it was delicious.
sharellpatterson . 2017-01-21
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Just been for the best Sunday lunch. Portions are great and very filling 2 course for £ 11.95. You can't grumble with that. Staff very helpful and friendly. Book in advance as it can get very busy.
A7970HXdavidm . 2017-01-08
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Meat over cooked , long wait, food came out cold and hairs in the coleslaw definelty wouldn't recommend, wrote this in between waiting for them bringing my mixed grill out for the second time!!
Paul R . 2016-12-27
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We went as a foursome on our way to a Panto in Durham. Mince and Dumpling and Fish Finger Ciabatta were delivered promptly and really hot. Typical tasty pub food and a special mention goes to the twice cooked chips DELICIOUS. Reasonably priced and very tasty.
Mrt1963 . 2016-12-23
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Visited for a Sunday lunch birthday celebration which was made more the memorable by the food and service. The Lamb was done to perfection, plenty of it and the Yorkshire puddings, size wise have to been to be believed. This was a relative's choice of...
Graham C . 2016-12-19
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Visited on a busy December evening , and it is definitely a popular place as most tables were occupied However our experience was quite mixed . The pieces of salmon were " gorgeous " but the cod and chips were terrible - cooked in very...
LiLiCockerpoo . 2016-12-16
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Pedimos nuestras comidas y cuando llegamos en ambas comidas patatas fritas eran muy caliente, nos deja que vaya. Mientras estábamos comiendo uno de los miembros del personal era tener una conversación repugnante sobre un insólito levantado uno de los chicos en la nariz si la cocina y ella le dijo que su rostro en el bar que los huéspedes de la mesa de al lado también estaban molestos por. Me sentí mal físicamente, también es una desanime cuando vea personal de cocina en el bar buscando desordenado y sucio mientras comes. sentar algunas reglas de juego.
T5285XZlindak . 2016-11-20
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Esta fue otra visita con unos amigos, restaurantes alrededor de 7. 30:00 para una cena tranquila y chicas charlar y celebrando un cumpleaños amigos. La comida era adorable, pero de nuevo, el personal era amable, cortés y servicial, y los alrededores son limpias y cómodas. ¿Qué más se puede pedir? Ah, sí, tal vez una buena relación calidad-precio también? Bien, sin duda era. Buena comida por un buen precio. Cuidado con las ofertas especiales. Volveremos de nuevo.
ALLYSONH487 . 2016-11-14
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Fuimos un domingo mi hija, mi pareja y yo era precioso en un montón de lugares más de cocinar las verduras, pero honestamente puedo decir que todo estaba cocinado a la perfección, el personal es amable y atento que también han sido en una semana y fue tan buena sin duda volver
violet321 . 2016-11-13
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Been here on many occasions for food which can not be faulted the chef's in this place are absolutely fantastic.. but on this occasion I recommend here for my mother in laws 40th birthday meal the bar staff ( and that is all you are may I remind you bar staff how you can be so stuck up an opinionated in such a dead end job is beyond me but anyway on with the review) were very rude and uninvited upon arrival I presented a professional made cake at the bar and stated my presence to which I was replied " what should we do with this just stick it on the table or out the back for after the mains " in an unpleasant tone.. I then proceeded to get balloons from my car on return into the venue one of the staff members about 50 years of age blond hair said " oh my God it's only a pub meal" yes this may be the case but it's a pub meal that brought £125 plus the drinks we bought into your pub if that is what you want to be classified as .. if you don't want big parties of people for meals don't take them and if you do want them don't make them feel uncomfortable and unwelcome.. #purerudecunts
Daniel D . 2016-11-12
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Recientemente visité aquí con un viernes en la noche del viernes en octubre. Estábamos buscando una buena comida y un lugar donde tomarse un ponerse, y nos encontramos en el lugar adecuado!Teníamos la opción de sentarse en el bar o el restaurante, optamos por el restaurante, ya que parecía más tranquilo para hablar.Después de revisar el menú suenan delicioso opté por el pollo kiev servido con patatas fritas y ensalada, y mi amigo se decidió por un diario especial sweet chili con pollo, queso y beicon plato. La comida era precioso, y mucho! El servicio no era demasiado rápido, sin embargo, se veía todo estaba fresco.El personal era muy agradable y simpático, nada era una molestia para ellos. El Mill Inn le faltaba un poco de ambiente en el restaurante, pero esto no fue un problema ya que estábamos demasiado ocupados hablando y riéndose a notar demasiado!En general es un encantador y cómodo, con gran pub tipo de comida a un precio razonable. Sin duda recomendaría
KirstiAnderson . 2016-11-02
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Recientemente visité para el té. Tras una cordial bienvenida nos llevaron a nuestra mesa. El menú tenía mucha variedad. Después de pedir que no esperar mucho tiempo para la comida. Los 3 de nosotros disfrutamos de nuestra comida.Sin duda recomiendo este pub para cenar y volveremos.
994ianb . 2016-10-17
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Suelen ir al molino. Mi pareja y me encanta este pub acogedor y tradicional. El personal es amable y atento. Sólo cenamos una vez hace poco y lo disfruté hamburguesa con patatas fritas y ensalada deliciosa - preciosa! Hay una buena variedad de tonel a un precio razonable. No puedo ir a aprobado una luna azul con un trocito de naranja - encantador! Bien hecho, mantener el buen trabajo! :)
janiem3 . 2016-09-13
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Yo comer regularmente en este pub y el personal siempre es agradable y servicial. Las porciones son grandes y la comida es buenísima mi madre recibe pensionistas especial y nunca puede terminar. Por el momento la única pega que tengo es que han sido actualizar el menú durante un mes o así y ahora se puede enfermar cuando escoge su comida y sólo me dijeron que ya no en el menú.
Puddin3 . 2016-09-13
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Never been here before, will definitely be coming back, 3 different meals ordered. All fantastic. Hot ! ! plenty of, Gorgeous tasting. Proper chicken breast used for Kiev. Only reason anything was left on plates was to leave room for dessert. So pleased we did . Ginger pudding was so yummy. Staff were lovely , attentive but not pushy. Observant and friendly. I think the next time I go I may well have to book first cause when the secret gets out then this place will be megga busy.
finchale375 . 2016-08-19
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There wasn't any atmosphere in the restaurant and the food was very bland. We had sworn never to go agin after a dreadful Christmas lunch which cost us a fortune and was tasteless with no feeling of celebration. We thought we would give it another try but won't be trying again. Too many good places nearby where your eyes are not taken out with the price of drinks
viv747 . 2016-08-15
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Have visited here with family several times for Sunday Lunch and loved it. The food is good, generous portions and 2 Yorkshire puddings. You can choose to upgrade the size of Sunday lunch should you have a huge appetite.
Marge S . 2016-06-03
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Warm and friendly staff and a warm and friendly atmosphere. Food was served promptly and it all came together. Staff were happy to help and provided extra plate for little fingers. The quality of the food is excellent and there is plenty of it. Highly recommend
Julia G . 2016-05-31
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My wife and i went to The Mill on Saturday night for dinner.As usual, the food is of great quality. My wife had the ever delicious home made kiev and i had the tasty Belly Pork. However - i must say my Belly Pork was tough, skin not cooked enough (very chewy) and the fat didn't melt in the mouth the way it is supposed to. It was still tasty, but not to their usual standard.Now - the decor. What can i say. The restaurant is tired looking and very dated. The plastic fruit on the ceiling looks like something my mother had in a fake fruit display 40 years ago! There are holes in the ceiling where the light fittings have been moved around. They could do with low lighting over the tables to make it a bit more intimate.That said - we love the food in this place. I just wish they would spend a bit cash and update the restaurant. If it was based on food alone, we would rate a 4, but the decor pulls my score down - still a great place to eat and i would recommend it to anyone.
TeamRochester2014 . 2016-04-25
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The food was atrocious, me and a few friends went for a Sunday's dinner, hoping for good things because it's got a great reputation.However we were bitterly disappointed.We payed 1st at the bar and I really regret this because I literally would not have paid for it, I asked if they had dark fruit on tap and the bar lady rudley replied no we only have what's here ( I though maybe they could have a tap on other side at the bar side) I was willing to look past this and settle with a soft drink it only went downhill from here! The food came after only a short wait, we tucked in and I am not going to hold back it was possible the worst Sunday dinner I've ever had in 19 years of living, the meat I got was turkey it was dry, fatty, and had black streaks in every slice ( had a good 6 small slices) one bite and I did not want to put myself through any more, the stuffing was no better furthermore it had bits of red chewy meat mixed with it and was very clumpy. The only good part and only bit I eat was the vegetables, but you can't really go wrong with them. We politely asked for 2 pudding and only recived 1. At the end of the meal the waitress asked if everything was alright with the meal, I addressed everything in this review and she said ok sorry about that I will tell the chef! At less I would have wanted a refund or free desert I was very angry and let down needless to say I will never return!
C_ELY212 . 2016-04-25
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This is a great place to come lots of choice and you always get lots of food. If you are meeting people it's great as its central for people to meet from Durham, Sunderland, Seaham. The staff are friendly and happy to happy. There is good special boards as well so don't forget to look at that too.
Holiday-Lady25 . 2016-04-17
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We visit here frequently, food is always lovely, they will always make changes to the menu to suit you. Staff are always lovely a and look after you. Highly recommend.
vicki m . 2016-03-10
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We returned to The Mill once again at Rainton Mill, Houghton le Spring on Thursday evening and had an excellent evening meal with the family in their restaurant. The food was to a very high standard and each course was of the highest quality. The staff made sure we had an excellent night as nothing was too much trouble. We will continue returning to "Tht Mill" for that special meal. Thanks for a great night.
Traveler12354 . 2016-02-27
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The food was fabulous. I had the Belly Pork which was gorgeous if ever so slightly over cooked (for my liking). Especially loved the mash, with black pudding and apple and served with wholegrain and leek sauce. Totally lush. Partner had the Salmon which he said was soft and tender and totally delicious. Said loads of different flavours coming through. Loved it. Would definitely go back to try a different meal.
Geisha62 . 2016-02-12
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We visited this pub for Sunday lunch and were pleasantly surprised. Very reasonably priced, good sized portions and quite tasty-particularly the ginger pudding with custard! Service was OK-quick but not overly welcoming and we found the decor a bit dated with plastic flowers etc. Certainly there seemed more of an ambience in the bar area and if we visit again we will definitely opt to eat at a table in there rather than the formal restaurant area. So good to drop in on a Sunday but for us not somewhere we would choose for a special occasion as lacks a little character.
Maccamover . 2016-02-09
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We went here for my birthday last August,( we have been before) and it was fabulous.The food was amazing and the staff as always were friendly joining in with the banter with my family. We had a really great time. Would defiantly recommend.
Evelyn P . 2016-02-08
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Booked The Mill for my mams 80 birthday on 29 December. There were 23 of us, food really good, everyone's food was brought out together and was red hot. Large portions plus extra roasties and veg. Staff very friendly and helpful nothing any trouble. Varied menu, great desserts and all reasonably priced including drinks. Will definately be returning and would strongly recommend.
Ronnaze . 2016-01-14
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wont ever return and will advise against to anyone disgraceful attitude shown to our party whilst having meal
langton652 . 2016-01-13
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Had a lovely meal here on a surprise visit recently after failing to get food at The nearby Burn Hotel for the 3rd time in a row!!! There excuse this time was that they had a funeral on and it would have been a 45 minute wait for food but The Mill had a funeral on as well at the same time and we were seated, order taken & served quickly with no problems. I had a massive plate of gammon steak, homemade chips, onion rings, mushrooms, pineapple rings & salad & was worth every penny.
Jimbolski9 . 2015-11-27
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We went to the mill for a meal with our friends I ordered a fillet steak in advance three days before to be exact after eating our starter the waitress came to us and asked if we would like the steak butterflied meaning cut in half because if we wanted it cooked as a regular fillet it would take 40 minutes to cook WHAT sorry but to cook a fillet correctly it takes 8 minutes each side for medium to well, when the steak arrived it was cremated and they charged us £22 for the insult of a meal be warned don't order fillet steak if you visit place you'll be very disappointed recommendation to the owner of this business find yourself a new chef because the one you have hasn't got a clue.
Pauline A . 2015-10-25
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We ascended unannounced (at least 30 of us) on the unexpectant staff who were initially surprised but their professionalism very quickly kicked in and we were dealt with quickly and very politely. We all ordered food and it arrived in good time and was to an excellent standard. Everyone was impressed with how they dealt with an unusually busy lunch period and with the tasty, well portioned meal's. A massive well done to the staff and I will certainly be returning. Thank you☺
Graham B . 2015-10-22
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My husband and I often visit The Mill . You can always be sure of a warm welcome by the lovely staff. They have an extensive menu which caters for all the family. The quality of the food is second to none . I am certain we will be calling in for lunch one day this week and will be looking forward to it .
Greta B . 2015-09-13
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I have been to The Mill several times, mainly on a Sunday, and always found the food and service excellent.Last meal was during the week and was Chicken Kiev. I was advised in advance there would be about a 20 minute delay in making it. Well worth the wait. Not your bog standard packet version.
Stephenmprice . 2015-08-22
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The oldest lady that works there has terrible customer service skills , she's miserable and rude no manners what so ever , just seems to shout at other poor members of staff who are lovely and do a great job. In my opinion some one like that shouldn't be working in that type of industry when she can't even crack a smile or use manners. Won't be coming back anytime soon whilst she is working there.
Pete W . 2015-08-16
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I felt like I was stepping back in time! It was a nice change from all the pub chains these days. Without sounding rude, the waitresses were older ladies rather than teenage girls which was nice.There wasn't a huge selection on the menu but the food was nice, except the chunky chips maybe could have been cooked longer. The scampi and mushy peas were perfect.The evening reminded me of the pub meals I would have as a child. It was lovely to see a pub like that still going today.
Jojie4584 . 2015-08-13
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Been to this place a few times and going again tonight, always friendly service and the food is fabulous. Set off main road and they have a Beer garden at the back which is also very nice and relaxing. Would definitely recommend this quaint little place in Houghton
Gail G . 2015-08-01
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The food here is excellent, well cooked and great service, price is also right, It's also a nice place to pass an hour or so. Good parking and nice surroundings, what more could anyone ask. Nice place, and very friendly staff. They also do senior citizens meals two courses for £6.50 good value
Stephen D . 2015-07-17
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Went here today with my partner at around 6pm. Got seated straightaway and ordered drinks and food at the bar. I ordered a mixed grill, my partner had mince & dumplings. Food arrived within around 20 mins and was very nice - both cleared our plates. However that's where the niceness ends I'm afraid - despite the lovely food the place is slightly let down by the miserable staff, unless you are a regular and then you seem to get treated like royalty. I've read other reviews on here where people have commented on the same thing and I'm afraid they're right. There are obviously going to be locals who live close by and who will visit a few times a week. These people will obviously know the pub and the staff better than outsiders but that's still no reason to be rude or miserable to new customers. 9/10 for food but 0/10 for politeness I'm afraid. Buck your ideas up Mill or you'll only have your regulars for company....and they won't be enough to keep the boat afloat.....
SuperSonic1979 . 2015-07-05
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Myself and my partner visited here recently for lunch, they had an extensive menu and lovely surroundings, either the restaurant or lounge to eat in, we opted for the lounge, my partner ordered the steak pie and chips, he was overjoyed at it and said it was the best steak pie he'd had!! they have specials on and the lightbites 2 for £10 which was good to know, it has a great beer garden for the summer and the staff were exeptionaly friendly which made it so nicer. We will definately come back here to try the chicken kiev as someone next to me got it and it looked delicious!!
pritchardshelley . 2015-07-02
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Called in to sample Sunday Lunch late (2.30) and was not dissapointed. The place was quite full but we were found a table for two. Good selection for the lunchtime meal, which was all that was on offer, but that was what we had come for and the service was prompt and not rushed. The staff were very pleasant and helpful and though we dont usually have Sunday lunch out, we would certainly come again.
arty64 . 2015-06-26
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Living local I've been in here a few times. In all honesty it's not somewhere I enjoy going.The staff seem as if they don't want to be there and this shows when they're serving you. They seem to have the customers they'd prefer to serve, like people they know, instead of new customers where their impressions are important.Recently visited for Mother's Day and the service was shocking. We had one of the later dinner reservations in the restaurant and we took a large party with us. Food was late in coming out, waiting almost 45 minutes for mains from the starters, then when the mains came out, they were cold and some arrived 10 minutes later. When we confronted the staff about it they just didn't seem to care about it and didn't do much to help resolve the situation.After eating the meal we were then told that if we wanted dessert we would have to be quick as the table was reserved for another large party coming in and that they needed the table. I'm sorry but if the meals weren't late coming out we would of been almost ready to move on. It wasn't our fault for the poor service received. Safe to say I won't be visiting here again any time soon. Plenty of other places to go locally that are better, and cheaper than here.
blueeyedlogan . 2015-06-02
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Lovely food with plenty of choice on the menu however staff are seriously lacking in basic customer service and social skills-it costs nothing to be polite. Not appreciative of custom and oblivious to the fact others can see and hear when they are bad mouthing certain customers. A shame about the cold reception as the food was very nice.
Victoria W . 2015-05-28
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Excellent value. Well presented. Friendly staff.Late return from couple of days away so decided to eat out. Fabulous end to short break. Would recommend to anyone.
lavenderjo1951 . 2015-04-11
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I love this place. The food has always been exceptional but the menu seriously needs looking at. It looks very unprofessional and is quite limited in choice. That's the only fault, food and drinks reasonably priced, staff are friendly and theres always a good atmosphere. Well recommended.
Paul A . 2015-04-04
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We were asked to come earlier and pre book. Staff were so rude, some options chosen were then not available - I could shave got the steak from the co-opif 8 hours was not enough notice for a gasto pub! Steaks which were asked for as medium were clearly uncooked and war sent back. The room was cold, no-one came for drinks orders all night and we we asked for them to be put on the bill was met with an abrupt reponse - at least we had saved them coming to get the orders but no……… The room was so cold people put their coats back on and then they re-arranged the tables for the next day around us - really. If they didn't want the booking why take it in the first place. No a good experience for a family birthday get together - won't be back there again.
karen r . 2014-12-26
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Christmas day lunch , staff very good and organised food lovely atmopshere really nice would go back next year ....well done .
blobbly . 2014-12-25
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We visited here with our family and had a really excellent meal. I know volume isn't everything and don't get me wrong we like a la carte | gourmet style food too but you can't go wrong with the food here. Huge portions, really tasty, value for money and lovely friendly staff which made the atmosphere great too.
Lisa H . 2014-11-02
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Booked a sunday recently and found the meal very nice and the only reason it didnt get 5 stars is the roast potatoes appear to be frozen ones.The sunday lunch had a choice of four meats for £8 or you could go larger for a £1 with more meat and another great yorkshire pudding.The service was good and the meal consisted of turnip,mash,broccolli,york pud,meat,carrots,stuffing homemade,roast pots x 2 and gravy.The quality was very good with the beef,stuffing,yorkie,turnip,mash being particularly good .The ph was very busy so it might be worth booking or go later as they serve up till 7pm or when the meat runs out but they also do part of the main menu from 4pm.We shall return.
BazzaChester_le_St . 2014-10-12
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after ringing late notice a kind lady booked us a table for 5pm. When we arrived the lady who served us at the bar was friendly also. i had a lamb dinner,my partner beef. Neither meal had an ounce of fat on and was very very nice. food was served piping hot and didnt take long to come out. high five to the kitchen staff! thank you
markandbeth2014 . 2014-09-30
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We booked The Mill during a visit to family (party of 7 adults and 3 children). On arrival we had a bit of a problem parking and inside the Mill was packed. The interior is in need of refurbishment.We were seated immediately and asked for our order. We had to ask for more time to look at the menu. Order for food and drinks was taken 5 minutes later.One drink had to be sent back as the glass had lipstick on it.The Sunday lunch consisted of 3 small portions of vegetables, largest Yorkshire pudding ever, 2 slabs of meat (Good selection), mash, one roast potato and lots and lots of gravy.If it wasn’t for the Yorkshire pudding and gravy, the plate would have looked a bit empty. The meal was over within 30 minutes.The service was quick and efficient.There were 4 ladies loos which need a bit of a clean. The hand dryer was not working and the soap dispenser was empty but bottled soap was available.The whole party had the Sunday Lunch and one soft drink, except the youngest child. The bill was £83. Sounds good value but on reflection of what the Sunday Lunch actually consisted of, maybe not such good value afterall.
pecanpie2205 . 2014-09-07
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Having read the reviews on here I'm baffled. We called for lunch and it was outstanding. The food was fresh, home cooked and well presented - served how we asked for it and was piping hot. The price wasn't cheap but I'd say it was good value and the staff were lovely and couldnt have been more helpful. Nothing was a bother and the options were good. The surroundings are a little dated in the restaurant but the bar is very welcoming.
GarethDurham . 2014-09-01
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Visited The Mill with family I have not been for couple of years but heard people say it was nice. The meals are not the cheapest but were delivered promptly and were very tasty, the staff were very friendly however, the drinks are well over priced which made 4 quite an expensive evening have had better much cheaper which is a shame as lovley little pub/resturant.
Michelle L . 2014-08-15
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Give this place a try! My sister and I dined here and she was initially put off following a poor meal many years ago (possibly different management), she now regards it as one of the best places to eat in Co Durham. The chef and staff are very accommodating, and suggested a vegetarian meal that wasn't on the menu as an alternative to the advertised dishes (Thai veg curry). I'm informed it was delightful, but I was in steak pie and chips heaven so couldn't have come down to earth to give it a go. If you do go, you must have the chips. Proper chunky, wonky, hand peeled and cut, then cooked to perfection - these are in a different league to the oven chips so often doled out in bar meals now. Very busy mid week, so possibly worth booking in advance.
Marsha G . 2014-07-17
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Why is it that when pubs are highly reliant on people coming to eat (often driving from afar to do so) that they feel the need to charge excessively for soft drinks???I accept that there are overheads to cover but realistically, a lot of what is served is syrup & fizzy water from the gun not precious waters of the deepest, darkest S. America, slowly filtered through the loin clothes of 100 dusky Amazonians! Why therefore should I be charged the same for a pint of lemonade / cola as for a pint of beer? At £3.50 a pint that's outrageous! Never mind minimum price for alcohol, maybe we need a MAXIMUM price for soft drinks?
WhiteSmurf . 2014-07-03
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I am a customer of The Mill since 2005. This is the place where you can always get the best meal. My husband and I were never disappointed. The service is always excellent. The atmosphere in The Mill is always nice and homely. I recommend the place to my family and friends and to everyone who wants to have a good time out. Prices are very competitive so we never feel that we've spent too much money. Recently I had lasagne which was excellent and a glass of a good red wine. Because portion was quite big I couldn't eat anything else.Joanna
Joanna E . 2014-03-31
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We visited The Mill for our pub lunch this week and found it a great little place. There were a wide variety of meals to chose from and although initially we thought the meals were a little pricey our minds were changed when our meals came. The food was lovely with portions being very generous. Service was excellent and the place was very clean and tidy. My only criticism would be that it was very busy when we were there and it could have done with an extra person taking orders, clearing plates etc. The 2 staff that were there did a very good job but there were queues to pay bills which I'm not used to. It meant that people had to wait for their meals while a member of staff was tied up at the counter. It didn't affect me but it did affect people coming late for their lunchtime meal.
markandliz101 . 2014-03-20
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Visited The Mill today after a few recommendations, food was delicious! I decided to go with the fish finger sandwich which came with lush home made chips and mushy peas. Portions were very generous so didn't have room for a pudding, did have a peek at the menu and choice did look very tempting ... maybe next time
Andrea-Washington . 2014-03-10
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We visited recently for a family meal at this pub which we have used regularly over the past few years and we were disappointed and noticed a drop in the quality of the foodWe always knew that this place would provide an excellent pub meal, but found on this occasion that the meal was average at best. The main meals were ok but all and the deserts were way below there normal excellent standardsWell known for there real chips this time they were tasteless and pale in colour. The desserts looked and tasted bought in products rather than the superb home made fair that The Mill usually serveHope this is a one off of course we will be back as one average meal will not put us off but we did feel the need to put this on trip advisor so disappointed were we with this visit
David N . 2014-03-09
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I thought school dinners were bad, but this place tops it with being the worse place I have eaten in. We visited with family for Sunday lunch big mistake. We were sitting not far from the microwave which we heard pinging every few minutes then food was served, food must be plated up and reheated, the veg was practically raw, as for the roasties(potatoes) well these were rock hard u could do some serious damage with these. There is no restaurant or carvery that I have eaten in can do a roastie as good as home, a fresh cooked home roast is so much better and Cheaper I definitely won’t be going back.
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