The Mermaid Bar at the Wishing Well in Isle of Wight - Phone Number, Reservations, Reviews

Yes we waited for the food but, the staff warned us when we ordered that there would be a wait, and it was well worth the wait. Fabulous food, and excellent value for money. The staff were amazingly friendly.

Don't bother, there are far nicer places to go to on the island. Staff not particularly welcoming. Their gin is over priced. The chef likes to get home nice and early so don't expect to get a table to eat after half 7 either!

We had an amazing experience for my birthday whilst on a visit to the iow. Staff are super friendly, great views, reasonable prices and even bought myself a bottle of mermaid gin.

We had visited here last year on holiday, and had a couple of nice meals. This time - what a huge disappointment! Website said the place closed at 9pm. We were there at 7.15 and the place was deserted, 3 people on a nearby table had dogs on their laps & were feeding them off their plates which was a bit UGH. Two of the starters choices we asked for weren't available. The service was half hearted, as if staff uninterested (very young but that is no excuse). I am not convinced my large gin & lemonade had a large measure in it. The food was pleasant enough but nothing to write home about (unlike last year). We felt rushed as the staffer kept coming back to ask if everything was ok. Table next to us asked what time the kitchen closed and was told "it is closed now" - at barely 8.15pm. They then left, which meant we were the only ones in the main bar & eating area. As we were finishing our main courses, we saw 2 of the young staffers and the chef leaving, which then had one young chap who was going round tidying the tables, turning lamps and fairy lights off and generally appearing to being closing up. We finished our drinks, and as we left, he was clearing our table and did not say goodnight in response to our goodbyes. Sad to say it felt deserted, dead and the staff dismissive. My husband made a point that they may not get much passing trade since all the various road closures affect that, but even so it was a deeply disappointing meal. We would not recommend the place and will not return.

The bar staff huddle together like penguins and take no notice of the customers. Too busy talking about their hair and personal lives. No signage to say order from bar and had to basically find menus ourselves. All them staff but cook comes running from kitchen serving the food! God knows how this pub would run if it got busy. The chef done well food was good just need to hire better front of house.