The Mermaid in Arun

Pleasant enough fish and chip shop. The lady serving was polite and helpful. It is a small shop, so had to wait outside while the food was being prepared. There is a car park on site. There is no dining in, so take away only.

Overpriced, not best quality. Don't like that can see the woman in her cooking clothes walking her dog locally.

F anyone has allergies DO NOT GO HERE. Today a customer was told she couldn't pay by card. She had ordered half a portion but happy to pay for a whole one (after the chips were wrapped and said customer discovered that the pound coin she had was an old one) so rather than allowing the lady (a regular customer) to either owe them £1 or letting them pay by card (I guess they don't want to declare the income for card payments) She then poured the chips WITH SALT AND VINEGAR back into the fryer. Cross contamination and absolutely no empathy.

ordered food and had a small wait for battered sausages to be cooked, no problem with that. Sausages got cooked but my food wasn't dished up, people who had ordered after me (locals to the area) got there food before me, is my money not good enough?? When challenged the lady claimed my food wasn't ready but it was clearly ready to be dished up and wrapped. on the odd times I've gone here, it's always been a bit of a let down, food wasn't up to much either.much better other places to get chippy.

Such a shame, was really looking forward to trying this fish and chip shop. Chips were hard, over cooked and dry and the fish was soggy, batter not crispy. Gutted...for £23 for two cod and chips I expect better

Went here yesterday evening, behind the counter, sitting on a food preparation table was a white fluffy dog,wearing a green jumper! Low food safety standards. Not acceptable!

Absolutely awful - see pictures and travel into Littlehampton The burnt jumbo sausage dried out and re-heated and split - see pictures Ordered a medium chips, but it's actually a small....so I would imagine if you ordered a large chips you'd get the medium Shocking small place for 8.00 Go elsewhere

Rung up to order, told me they were closing early and put the phone down on me. Awful service

Absolutely awful meal warmed up chips which were unedible had to put them in the bin.never going there again. Soft batter on the fish

Nice chip shop but they run out of things too early. Shop opens at 5pm and 5.15 they have sold all their pies . And they won’t cook anymore . Shops up north cook all evening and always have more food to cook . Not good .

Well cooked Cod, great chips, good service and a filling portion also the curry sauce was great.

Best fish and chips in the area. I drive 2 miles to get them. Worth every penny. Always the same high quality

Always great quality food and Daisy who runs this establishment is always friendly and courteous / highly recommended

thank you so much DAISY AND WILLAM for the wonderful fish and chips and the curry sauce see you soon love from trev and chris /sue

Fantastic fish and chip shop, great food at a good price. Why would you go anywhere else

Great fish & chips and the mushy peas are just worth it. The staff are always friendly and welcoming, I highly recommend to all.

Cooked to order, is good. Best to phone first to check stock. I would recommend to try this place.

Good polite service and efficient staff. The fish was lovely , well cooked and a nice piece of Cod . Chips delicious.

Ordered a large portion of chips, paid £2.90 and when I got home and opened them, I wouldn’t have even said it was a small portion. Total waste of money!!

Absolutely disgusting. I would not rate this place one bit. The food was awful and the staff rude. I had the manager shout at me when I made a complaint. The girl packing the order looked like she really didn’t want to be there and if I’m honest, I can’t blame her. I ordered “cheesy chips” and cod. The “cheesy chips” were revolting and cost £2.90 for half a portion of chips with a slice of burger cheese slapped on the top. When I called up to complain, the woman told me to bring it back and she would replace it if I was not happy. When I proceeded to inform her that I would not be bringing it back due to the fear I have of someone spitting in my food, she became a little too defensive and proceeded to shout at me. I am absolutely disgusted at the customer service I received. Don’t order from here if you can help it.

Splendid hot flavoursome fish and chips.... Comfort food!

Freshly cooked tonight so was lovely!

Limp inedible greasy chips and over cooked cod. Worst I've ever had. Please don't ask customers for salt and vinegar if you're only going to put it on one chip. This is your business, take more pride and look after it!

Great and friendly staff. Great chips. Great service...thanks

Great fish and chips tonight as always

The absolute best Fish & Chips in the area... Love Love Love

Bought fish and chips tonight, absolutely awful. The fish batter was soaked in grease and dry fish. Chips were grey soggy tastless. How can a fish & chip shop not do good fish & chips. Maybe they need to take tips from Chipwick in Worthing ....the best!