McDonald's in Arun

Not even received my order and order 2 hours ago. Absolute joke of service

This was not delivered. I ordered at 6.30 and still not food

waited 1.5 hrs for delivery, missing 3 of the t items ordered and food was stone cold, what was delivered was put in the bin as the food wad cold and the bag was already opened on delivery. Overall shocking service.

Over an hour late and cold. Milkshake and icecream were melting and wrong desert delivered. Truely shocking.

Ordered chicken nuggets with dip and no dip turned up, the drink was spilt and squashed and the driver spent 5 minutes on the phone before delivery my order. Food was stone cold

Terrible as always. Stone cold food. Delivery takes twice as long as they say. Just terrible service

Ordered at 16:30, arrived over an hour later. Freezing cold, inedible. Awful, awful, awful

Gave a tip and food still arrived freezing cold

When the food did arrive it was stone cold including the drink

the food that has arrived is stone cold and all bashed up!! shocking quality. my order is missing three items as well. absolute waste of time and money ordering food from McDonald's!!

some of the items I ordered didn't arrive witch was for other items so I would request a refund as I'm extremely unhappy with the service and will consider using other food service in the future.

Items missing from order, not the first time either, not able to sort on Just eat easily and difficult to get hold of restaurant who won’t send missing items. Unlikely to order from them again.

Every item was STONE COLD, requested Ketchup but no ketchup, no straw or ice in flat coke, all in all £15 waisted

Food came cold so wasn’t really enjoy able

Missing items and the store was not helpful at all

late, cold and forgot our mcflurrys !

I don’t believe this is the restaurants fault but the driver who delivered my food. The guy was stopped at Morrisons for 10-15 mins just chilling with my order getting cold! If proof is required to state where he was stopped this can be provided but please just fire the driver who handled my order, on top of this he drank half of my coke! Please just get rid of him so this doesn’t happen to other people! It’s abysmal behaviour!

Ordered 2 milkshakes, and instead 1 Tango was delivered which had leaked enroute so only had half a large Tango.

Spent £60 plus for half of it to be missing! Fuming! After being in hospital all day

ordered breakfast and once again for the 3rd time items arrived wrong / or not at all

Waited an hour and 20 minutes for food to arrive after ordering, all food freezing cold.

Again no bar b q sauce with 20 chicken nuggets..and was just warm when it arrived .. deliver time moved back over 30’mins from the time first said

The burgers was cold and I didn’t get my McFlurry..

always forget something drinks always spilt everywhere no care at all

Food was cold despite quick delivery

Over and hour and 3/4 . So much for fast for Mac Donald’s

Missing food how hard is it to put 3 chips in with 3 meals. Absolutely furious.

Took a long time and was cold on arrival

No dips delivered yet again what I paid for

Would never order for delivery again, all food was cold, one of our chips was literally half empty compared to the other and we received no condiments or straws. Never had this in store why are they so incapable for delivery?

Cold food, horribly ignorant delivery driver, felt it ok to park his bike in the middle of the main road, nearly got it taken out by a large vehicle, so ignorant!

food was cold and drink was spilt and didn't have a straw

Hot tasty delicious McDonald’s

They didn't give me ice cream. They sent Coke instead of Fanta. cold hamburgers and fries. Very long delivery time, very disappointed. The courier should check if the order is complete

Good, but sauces were forgotten (as per usual).

Wife just had minor operation and was starving. Filled a hole and it was on the way home.

Delivered to the wrong address and when I re-ordered, that one didn’t come either. Paid for a service I didn’t get. Always a poor service from here.

food missing and all food extremely cold

The delivery time kept changing and the food turned up stone cold!!! This is not ok and I’m so disgusted with the service received!!!

awful, delivery driver went completely the opposite direction to not only deliver 1 but 2 orders before mine, even worse that mine was closer than the other 2. no shock to find it all stone cold, mcflurry meleted and all ice in drink completely melted. just to top it off 1 burger was missing.

No bar b q sauce shod of had form to go with my 20’chiken nuggets and ordered 1 med fries and one large fries ended up with small chips x 2 .. food was all so cold ..

Food was cold. Ordered 3 sprites no soda tasted like water

Never received my order but it said it was delivered

Box of nuggets missing even though refunded we won’t order online anymore from here

not all items included and cold

Food was cold. Driver dropped the food as the packaging handle broke

I want a refund. My drink leaked everywhere all over my food causing me not to eat it as all of it was soggy.

After waiting an hour and a half for delivery food was stone cold

The food was really late and then once it arrived it was freezing cold. Terrible service.

Taking over an hour and was cold

The timer kept on getting longer and longer and longer the delivery driver said he was hanging around McDonald’s for 45 minutes

2 hours wait and no communication- shocking service!

Ordered over an hour ago and food turned up stone cold and uneatable

well over an hour get more courriers food stone cold

All cold and wrong order! Not happy

the chips were cold and the pack half empty. the drink had spilled on the journey and was also half empty

absolutely stone cold. no straws for drinks, missing sauce for dippers. bottom of bag wet and split.

Food was cold and missing an item

Delivery orders regularly forget sauce for nuggets. Chips are obviously in ration at this restaurant as today’s order arrived with a half filled bag. I used to work for McDonald’s several years ago so understand pressures. Whilst I’ve never had an issue in-house, the quality of delivery orders is often poor from my experience.

Food is freezing cold. They offered £3 in compensation. I’m done.

Cold food was due to be delivered before 9am didn’t arrive until nearly 9.20 terrible food and service

Order came without any dips even though we ordered them!

The problem was with McDonald's, not just eat. There were items missing from my order totaling £7.09 I have submitted a refund request.

Delivery said 25 mins and turned up over an hour late. Food freezing cold and dry

Food was stone cold so will not use just eat again

yet again 5 missing mc flurries

completely wrong order. £30 for 3 packs of chips, 2 melted ice creams and a chicken burger! we ordered happy meals, nuggets, burger, drinks, ice cream and large fries and none of what we got was right! daughter's birthday ruined thank you mcdonalds and just eat. kindly refund!

Chill guy. made me laugh. 10/10

Second time we have ordered and the second time the delivery was wrong. This time there was no burger, so my daughter had no meal. The previous time a large portion of fries was missing. It is a shame that more care isn’t taken to ensure the meal is correctly packaged.

Driver took my food on a 20 mile drive doing other deliveries before mine. Food was stone cold, just eat said they don’t do refunds for cold food, it says in the T&C, I supplied photos of my driver the other side of town after going past my house. They don’t care, £50 wasted

There is some items missing from my order

always missing items and stone cold

Kept pushing back delivery time and when it eventually arrived it was cold

food soaking wet coke soaked bag

Food was warm, delivered very efficiently

The milkshakes were not full at all, the two kids milkshakes were only half filled and the adults only 2/3rds. There should have been 5 dips and we received none

Got extra burger and my burger had to much mayo…my drink was damaged also

Had drinks and a apple pie missing chips a bit cold but alright after that

drinks were spilt in bags ,half the potion of chips each ,no sauce that was ordered

The food is excellent but delivery is very poor. I have now received two freezing cold orders in a row. The previous time the driver got lost, causing cold food. Just eat decided to refund 10% for this. TOTALLY BAD CUSTOMER SERVICE FROM JUST EAT

Coke spilt all in the bottom on the bag

arrived on time and was hot. minimal spill of the drink but a spill is to be expected. no sauce were put into the bag however

such a mess food was cold as was not going to the correct house all so much hassle and will not oder again as this happens every time

yet again 8th time that items are missing when you call the restaurant they send you to call the driver and when you call the driver they say they can't open the bags it's the restaurants fault

The restaurant kept pushing back our food even tho it said the driver was there it arrived 1 and half hours after we ordered it was all cold and the ice cream had turned to water just eat have credited me £3.00 for the temperature 👎👎👎

Everything just cold and substandard - utter waste of money!

The food was stone cold. The driver had to ring us, as despite clear instructions he couldn’t find us.. even withe the phone call he still couldn’t find us. All other drivers find us every time. Had to go outside to find him. Offered 1.80 refund!

the food was cold had to throw away as could not eat it will not be ordering from there again as this was second time had cold food they need away of keeping hot while they deliver not just that box on bike

Cold food, wrong drink and wrong McFlurry and was over 45 mins late

Additional charges were expensive, almost as much as the cost of one of the burgers I bought.

No straw and chicken Mayo had no chicken!

Great service as always 👏 and guys, give the delivery peeps an extra couple of pounds. Let's face it, if it weren't for them we'd have to get of our lazy arses and go out 🤣🤣 thank you 😊

Missing burgers, missing sauces and no straws. Cold food, absolute joke!

wrong dipping sauce, 3 nuggets instead of 4, some little juice thng instead of the coke. pretty much all awful, and mcrib flipped over so all covered in sauce, could'nt really of been worse unless i got got kicked in the balls whilst being given it

Good was cold and was missing items and was packed badly food items were at bottom off bag looked like someone just thrown it in the bag

the MC Donalds forgot our dips and the food was stone cold and my cheeseburger looked like it had been sat on

The food was cold and wasn’t delivered to us until over an hour after ordered/prepared and there were items missing

Happy with my order. Everything there. Food arrived on time and hot 😁 x

There are never any napkins in your bags and this time I didn’t have straws in my food was cold. What more can I say? Won’t be coming back

It’s was really good food and very warm and very tasty thanks you so much Macdonalds see you soon !