The Merlin in Derby

April was really good in giving money back when machine was playing up

Service from Jessie was spot on lovely food & atmosphere ,would definitely recommend

The service provided by Amy and Jessie was truly appreciated. Everything else exceeded expectations, contributing to a positive experience. The food is always fresh and served quickly. We will definitely be back soon!

Jessie our waitress was lovely, first time coming here. Will come again.

staff are always nice and love a chat (especially jessie) 😂, food is always 10/10, the atmosphere is always on point, never a dull moment

Fantastic food and very friendly staff. Jessie was fantastic thank you so much ❤️

Went for some food then other day with friends. Molly who served us was extremely polite and explained everything clearly. Food was amazing. Would come back.

Amazing service and atmosphere thanks to Katie

Friendly and customer focussed team. Nice layout with varied seating areas. Larger than expected. Good value breakfast to pass the time whilst my car is being serviced. Better than I expected.

Jesse and Katie were fantastic smiley and friendly and Amanda fast service

Very nice staff especially Jessie! Can’t beat this place

Amber was amazing and the service was nice with her asking if food was ok

Excellant service from Amanda and Holly Great atmosphere, all staff are friendly and welcoming Hreat pub for a drink and food

Came in for the lamb flat bread and our server was Amber, very friendly and very polite, came back and checked on us too which is always good

Very satisfied with the food and service Especially with our waitress brooke who was very helpful and polite.

Food cold and raw drink had glass in it pool table didn't work all in all bad place wouldn't advise to go there 🤮

We came from Burton on Trent for a little day trip and decided to stop by and grab some food service from the lady who looked like a team leader or manager was absolutely brilliant I work for Greene king myself and honestly so happy to see some lovely people on my trip well done guys ❤️

Amanda absolute amazing sorted us right out definitely coming back when she's on .....

Not bad. Not good. But not bad.

Amanda is amazing .. best person

Unpexcted visit to the merlin , I was unsure of what I could order with many dietary requirements I have , but Amber my server went above and beyond to help me get something that I could eat. Everyone was helpful and attentive and I will be back to visit again. Thank you Amber.

brilliant service by amber and the staff

Great food, prompt service even though it was quite busy . Would recommend

Amanda is always amazing no we are not having an affair lol

Amanda was awesome so was Nathan aka the lanky one Wednesday fan behind the bar quality!!!

£16 for 2 pints of Madri and a bottle of J20 in a plastic glass, plus £5 for a car park because of the game regardless we are not going to the football match. What a rip off, that's just greedy. Came here so kids can play during the nice, sunny day but play area was closed too. Not coming back ever again after I've been a customer for years.

Little boy loved the chips! Typical pub grub :) thanks!

Amanda is an amazing person. Nothing is too much trouble and always has a smile. She is an amazing manager..

The food is reasonable and nice but the dinners are awful .thick gravy like a sauce .awful stuffing and meat slices from a packet I won't be ordering that again.

Love the place!! Great food, great service and Amanda is a legend

Amanda and the team are a delight to be around ! Wish I could work in a such a happy environment.

Arrived ten minutes before close but in time for dinner service. 9pm seems to be the cut off for most food establishment and I’ve never understood why. Started ordering food at 8:55pm and was all paid for by 2 minutes past 9pm when someone rushed out and snarled everything is off refund the customer. I appreciate cooks may be under immense pressure and ready to go home once they have no more covers but I’d made the journey and chose the Merlin because of previously good experiences. The server looked embarrassed as payment had literally just been made and our kind polite server was told to refund our money because it was past 9pm. I started to ask why wasn’t the cooks told there was a food order coming through when the Pub manager came to the rescue. Ten out of ten to the manager and apologies to her as I didn’t get her name but I believe customer service should always be king. She accepted that the order was being placed before 9pm and happy days we got our food which was very nice. Beer is decent here too and they have good offers if you sign up. Ten out of ten also to the young servers who were friendly, courteous and patient and thankyou to the chefs who I know wanted to go home. We will hopefully return under less time sensitive circumstances.

Visited for a 50th Birthday tea, service was super quick, the food was lovely and the staff friendly and helpful. Amber was very efficient and positive. Thanks for a lovely tea.

Amber was great, she made sure everything was okay and was easy to work with.

Had a lovely meal, Amber was brilliant!

Always greeted with a friendly smile and great service by Amber. Thank you!

Very good service friendly staff

Good food good service. Alot of lads surrounding the fruit machines shouting, swearing and been aggressive. Not somewhere I'd bring my family for food.

Had a lovely meal here, Isabelle served us and she was fab, thank you!

Great food, quick service. Shout out to issy and all the staff, would definitely recommend.

A young woman called Amber was amazing helped me a lot

Great service from Amber so lovely!

Kath was so helpful and friendly.. recommended

Good place for food and drink,Jessie was our waiter very welcoming and helpful throughout,nothing was out of the way.

Good food and good service from kat

Kat was amazing, very helpful and checked in on us several times. Great food, exactly as expected

To be honest this was our second choice of venue but after our visit it will be first choice next time this because:- The staff at Merlin were very friendly and professional which is great to see. The food was very nice and decent portions for the money. The room was clean and tidy so were the WC’s. Car park was a reasonable size but I can see that getting overwhelmed in the future. The ease of booking a table is a big plus. However you are motivating these young staff please keep it up you are doing the right thing.

Really accommodating and friendly staff. Menu is great variation for my dietary requirements. Loads of parking, great vice, you can't go wrong!

We came here as a family of 3 last Sunday, we asked for a booth when I called, we arrived early and there wasn’t any booths, but Sophie the lovely lady went on the hunt to find one and in 15 minutes we had one! Such an assist to the company that someone actually cares and can be bothered you don’t it that much these days!!!! Thank you Sophie!!!!! We were served at the bar by the molly who was really friendly we ordered two smothered steaks and my little boy had chicken nuggets, my little boy loved his food, ours didn’t come out right the first time but the second time it did! Martin the chef smashed it! The lovely manager on shift I didn’t catch her name was really apologetic.. and was really professional in sorting it out so big thanks to you! Kyle who came over to make sure our food was ok again really nice lad! We had a really good day! We’ve always loved the food in there and we will be back!!! I cannot wait! Thank you!!!!!!

Our waiter Brooke was absolutely amazing, so lovely and her service was brilliant 100% recommend to anyone, food and atmosphere was fantastic, food was gorgeous and was here quickly. Absolutely amazing

It's ok, but nothing special. Not bad for the price.

I have to confess that I only use this restaurant for breakfast, but I do have to say it is amazing value for money. I enjoy a hot, filling full English breakfast with juice and hot tea around £7. The staff are always very helpful and friendly with a check on customer satisfaction during the meal. It is clear that the management of the place is outstanding.

Breakfast was cooked to order, requested we'll cooked bacon and got it. It was hot too

Had meals here and always ordered steak medium rare and it has always been cooked exactly right

Amber was the best server, she made me and my family feel extremely welcome, answered all of our questions and recommended the best food! She was also very patient with the children (who are very loud)! We will definitely return! Thank you again Amber!!!

Was served by Amber who couldn’t of been more attractive she’s an asset to the team always smiling and very polite

Brooke fantastic waitress and service was great

Brooke was lovely and had great customer service. Made out evening. Deserves a payrise

Brooke was amazing kind and friendly

Fantastic meal served by the lovely Brooke. Great buzz

Fab service Brooke was a superstar efficient and served with a smile despite being rushed off her feet

Brooke was absolutely amazing. Great and friendly service

Kat was brilliant today ! Very friendly x

Food came out quicker than expected as most tables were booked up due to an event at Derby Arena, the offers also make it good value for food but the beer prices are rising, our server Brook was attentive and well mannered.

Love this place for food. 10/10. We were served by Brooke and she was sooo lovely. So warm and friendly. Perfect service.

Visited today to grab an evening meal with friends. We were served by Brooke who was polite and a pleasure to have served us. Nothing was too much trouble and the food was perfect. Portions were generous and the food piping hot. Excellent spontaneous visit. Well done to all staff at this great pub. First visit today... Won't be my last! A++

Love it here staff are always so kind and friendly, especially brooke she always is so friendly.

Food was reasonably price and came very quickly. Brooke our server was polite, courteous and very attentive.

Really good service by Brooke. Thank you 😊

Great pub to watch the football in. Thank you Molly for the lovely service.

Brooke was amazing x very friendly good service. Checked on us to see if our food was ok

Brooke and izzy are lovely and gave amazing service with a Smile 😃 food was served quick and tasty as always..............

Excellent service from Amber, not only on this visit but on other previous visits. Very attentive, polite and a credit to your team!

Great service from Amanda who comes and welcomes us every match day at table 15. Always great for a laugh and a chat and makes every match day really eventful! 5* service always from her.

Lovely pub and great and polite staff

Banging. Proper staff that can sort a bar. Respect to all

Just had breakfast fantastic service and food was delicious price incredible thank you the merlin

As always great value & service

Sophie was very welcoming and friendly, great service!

I’ve frequented a number of establishments in my time and I can safely say that the staff and consequently the service here are exemplary. Friendly, courtesy, inviting but most importantly going above and beyond to ensure one’s visit is enjoyable with full authenticity and not merely going through the motions. The staff are exceptional (the impression that they enjoy being at work) and as far as one is concerned, set the bar for the standards that should be expected in the hospitality industry.

Sophie was really kind and made us feel welcomed

Sophie was a great server, friendly and helpful as always.

Katie is one of the best bar staff I’ve met she’s funny and she can have a laugh while I’m having a drink I wouldn’t excpect anything less off anyone

Katie is a gem and a pleasure to be served by she holds the pub up

We visited at 5pm on a Monday evening, there were parking spaces available and plenty of tables to choose from. The atmosphere is pleasant with quiet background music and the staff were polite. We ordered via the app which was easy to use, drinks arrived in 5 minutes with food 5 minutes later. We ordered the Beyond Burger Stack which comes with fries but were a little disappointed, it's not much of a stack for £10.99. It was hot and well cooked however. We followed that with vegan chocolate torte and toffee & bourbon pudding with custard which were both very nice.

I came and met my friend for a few drinks and food and I was served by Sophie and Molly & Ian. Wonderful service Will be back again

Always a great atmosphere on match days and Amanda in particular is an absolute credit, what an absolute legend she is!

Merlin, in general, is *fine*. It used to be worst to be honest, but something changed and their food is better. We basically only go for breakfast on Sundays. When we go there's really noone there and that's how we like it. Low atmosphere rating because we don't stay long enough to get any vibes 🤷

Amanda is brillaint, and always looks after us very well on match days!

Amanda is amazing she goes out of her way to help always nice and friendly excellent customer service

Amanda is very friendly and always has a laugh, very organised and we love coming here.

Served by the lovely Katie great service and lovely service and great humour

Although she is ginger, don’t be fooled. Amy who works behind the bar is a legend love coming here.

Come in every Friday and usually always served by Amy she’s very helpful and always goes above and beyond for everyone she serves

Was served by a girl called Katie , amazing service , she was very polite and kind. Kept checking to make sure everything was ok! Definitely coming again if the service is this good !

A great place to come and Amy provides a great service.

Brilliant service, very nice food - very accommodating. Special thanks to Katie for sorting out a small issue I had - what a credit to the company 🙏

Katie really made my day today her customer service ice was exceptional she really went above and beyond to make me feel comfortable and helped me choose my favourite drinks and food Thanks

Was served by a lovely lady behind the bar call Amy who was very friendly in a busy situation

Good place for a beer and winedown