Based on 4.009 opinions finded in 3 websites
Based on 4.009 opinions finded in 3 websites
Nº 573 in 813 in Derby
Nº 86 of 104 Other cuisines in Derby
Opinions
one member of staff in particular quite old and wrinkly spoke very rude to me after challenging me for my ID about a coca cola
owen s . 2024-11-12
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Amanda is such a divine presence
hannah smith . 2024-11-09
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Awesome service from amber best server in here!!!!!
Ben Dagnall . 2024-11-09
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Amanda is brilliant! Puts up with my father every week
Laura Chell . 2024-11-09
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Amanda is brilliant a brilliant host on a Saturday
Oli Smith . 2024-11-09
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Amanda was as always brilliant, friendly and ptoffesional.
steve marshall . 2024-11-09
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Always a great atmosphere on match days and Amanda in particular is an absolute credit, what an absolute legend she is!
Allan Foss . 2024-11-09
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Always made to feel welcome and enjoy the company. Staff are friendly and accommodating. Been coming here for at least 17 year's and never had a problem. Thank you for your service.
Sandra Copeland . 2024-11-09
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Food was terrible. .my steak was so tough the fork bounced off. Portions very small. Complained but nothing was done about it. Value for money it isn't. Even the larger taste funny.
Watne K . 2024-11-07
MORE AT TripAdvisor
Friendly bar man, beer was quite pricey.
Tim Pies . 2024-11-04
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A regular Sunday visit for me and my Dad, never disappoints clean, friendly service nothings too much! April our server couldn't have done more, a breakfast favourite! Full English, the best scrambled eggs! Lovely atmosphere thanks to April and the team! See you next week! ☺️
Angela Worthington . 2024-11-03
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Atmosphere is great the team really do make you feel welcome, April especially is always caring and polite definitely would recommend coming here😊
Lisa Byrne . 2024-11-03
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Staff lovely Sunday lunch meal was cold said take back to replace need to improve on meals being bit hotter did get refund for one of meals regards maggie
Maragaret Drew . 2024-11-03
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Enjoyed a nice meal here. It is a Hungry Horse so you know what you’re getting. Good value, large portions and reasonable deals. Posh nosh maybe not but decent. Staff were friendly.
Leigh Gration . 2024-11-01
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Nice food Korean Chicken burger, excellent service. Fridays burger deal!!
Mark Lowry . 2024-10-31
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Been for a birthday meal tonight had a lovely time great food and fast friendly service.
Elizabeth Hennessy . 2024-10-29
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Called in for a Drink after work
John Hadfield . 2024-10-29
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I LOVE the merlin so much Kat was great big shout out :)
Lily Oldham . 2024-10-25
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It's a pub. It sells beer and decent food .. that's a win win situation
Matthew Larner . 2024-10-24
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Food excellent, great service from Kat. Nice atmosphere and staff are very helpful
tommyiix . 2024-10-22
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Visited today with the family, we had a Family meal for 4 as it is on offer,couldn’t believe it £15 for two adult meals and 2 kids meals and drinks.Meals were of good quality and portions generous. Service was very good and attentive. This place is a gem in the middle of a business park
Steven Duran . 2024-10-22
MORE AT TripAdvisor
I always enjoy popping into the Merlin at lunchtime - the menu is great, and staff are really friendly - Kat is lovely!
Clare Holden . 2024-10-22
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Lovely a food and tmosphere. Kat and Nathan very friendly and attentive. Thank you.
Shirley Bell . 2024-10-22
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Kat was brilliant today ! Very friendly x
Sara Morford . 2024-10-22
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Great service and Kat really friendly
Teresa Roslan . 2024-10-22
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Great lunch, Kat the server was very pleasant. Friendly but also professional
Julie Lambert . 2024-10-22
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Cat was a really good host, very friendly and welcoming, breakfast food was amazing. All around good service would definitely come back and definitely recommend!
ItzHanzi . 2024-10-22
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Called in for breakfast on the way to the dcfc ticket office. The food as always was amazing and the service from Kat was very efficient, as soon as we walked in we were greeted with a good morning. Thank you all.
martin boam . 2024-10-22
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Visited for breakfast and was greeted by Kat 🌟 she was very friendly and welcoming, service and food was great. 👍🏻
Lisa Alderson . 2024-10-22
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Kat is always welcoming, very friendly always highly recommend merlin
Taylor live . 2024-10-22
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Why do you have a over 18s area but still allow children and no staff challenge it. I thought where there are gambling machined children were not allowed
Hissey123 . 2024-10-21
MORE AT TripAdvisor
We like this pub as its friendly, excellent staff, good pleasant experience! Great food on offer! Variety is the key! Price are to our liking!
Victor Hoggard . 2024-10-18
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Good food Only thing it was left under heat lamp to long
david barkley . 2024-10-18
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Food and Service acceptable. You pay for what you get.
Roger Parr . 2024-10-14
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Fantastic service by Holly! Always served with a smile, can't get it better anywhere else!
John Griffiths . 2024-10-11
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Nice atmosphere. Friendly staff could not be more accommodating. Nothing was too much trouble.
Robin Smith . 2024-10-09
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Took my daughter for her birthday, and the atmosphere was really nice and calm. Staff were very polite and helpful. My daughter suffers from anxiety when eating out. I requested a seat in a quiet area, and they did as we asked. Really enjoyed our meal and food was hot. Thankyou
Lotty Coops . 2024-10-07
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staff was really helpful and welcoming food was really nice and came out quite quick they also provided us with some baby food which was a really big help and considerate
Grace C . 2024-10-06
MORE AT TripAdvisor
I've discovered the ultimate dining gem in Derby, and I'm eager to share my enthusiasm! This exceptional restaurant has it all – delectable cuisine, inviting ambience, and fantastic value. The Sizzlers and combo meals stole the show, with tender, juicy chicken cooked to perfection. Every bite was a flavor sensation! The portions were generous, and the prices were remarkably reasonable. Beyond the outstanding food, the restaurant's atmosphere was warm and welcoming. The décor was tasteful, and the seating comfortable. Ample parking and proximity to the city center make it an ideal destination. But that's not all! This versatile venue also boasts a lively pub area, complete with 8-ball, dart games, and entertainment options for kids. Whether you're meeting friends, family, or colleagues, this spot caters to all. The staff were courteous, attentive, and respectful, ensuring a seamless experience. The facilities were immaculately maintained, reflecting the team's dedication to excellence. Overall, this incredible restaurant offers: - Delicious, expertly prepared cuisine - Charming ambience - Affordable prices - Excellent parking - Central location - Entertainment options - Impeccable service Don't miss out! Treat yourself to an unforgettable dining experience. Highly recommended!
Stennet Bsam . 2024-10-06
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I ordered the chicken bites, they were delicious however the pub was packed as it was a match day so service was slow but understandable. Friendly bar staff and a lovely location. Cheap beer prices, paused £13 for 3 pints and a coke
Freddie Barton . 2024-10-06
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Love coming to the merlin! Kat is a credit to the business, nothing was to much, such a pleasure
Roberto Ciurlia . 2024-10-03
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Thought we’d try this place out! 7 of us ordered dinner and drinks, nearly an hour wait on food, then the food came out and was absolutely disgusting! Every single meal was bad! The atmosphere was awful, and was a really terrible experience! The staff seem to be lacking quite a bit of common sense, maybe not all, but definitely the ones that served us! Safe to say, we won’t be going back to this place anymore! Very poor example of a Hungry Horse! Shame!
Raj S - Housing . 2024-09-30
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Great food .and excellent service
rob . 2024-09-26
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Me, my wife and son visited The Merlin prior to going to a wedding. We opted for breakfast with me and the wife having a full English breakfast and my son having a super special breakfast with two of us adding black pudding. we found everything hot and cooked to our liking, we will definitely be going back
Chris Jones . 2024-09-20
MORE AT Google
Nice place. For a quick drink haven't done much else in this place
Charlotte Hughes . 2024-09-15
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Came in for a bite to eat and was served by Aimee on the bar, she was extremely attentive and couldn’t do enough for us! The food was piping hot when it came out and ordered a baked alaska for dessert which was fabulous! Would recommend.
Tracey p . 2024-09-12
MORE AT TripAdvisor
Great place for a get together with family for a lovely cheap meal. April was a star, was really helpful and even recommended a pudding
Sally M . 2024-09-11
MORE AT TripAdvisor
The food we received today was exceptional cooked to perfection and presented really well. The staff are very friendly and welcoming.. Well worth the visit
kylie mcmahon . 2024-09-11
MORE AT Google
Brilliant service coming in for a bite to eat after playing paddle , Aimee the barmaid was extremely helpful , would come again
Dan D . 2024-09-11
MORE AT TripAdvisor
Dessert and soft drink. Good selection. Dessert was good quality. Chose the cheesecake but on the small side. Soft drink was quite expensive
PepperPalmer . 2024-09-07
MORE AT TripAdvisor
Went for a family meal and although it was very busy our food was served in a reasonable time and everything was cooked and presented well . It was very good value for money and the menu catered for everyone. Classic pub meals and grills and burgers and different 2 4 1 offers most evenings. Staff were great !
Jacqueline Gresham . 2024-09-07
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We come to the Merlin every week for dinner and we can’t fault anything. The food and staff are brilliant especially Hollie and Torie.
Steven B . 2024-09-04
MORE AT TripAdvisor
Staff were lovely very friendly made us feel very welcome Food was good we came for breakfast Very nice 😊
Diane Russell . 2024-09-03
MORE AT Google
I come in the merlin every friday for a coffee and a full english, always served with a smile and the breakfast is always great! Holly has my coffee waiting for me as soon as i get there, cant get any better service!
Kevin Green . 2024-09-02
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Food was excellent. Steak and ale pie with chips was beautiful. My wife found the mash was not very good at all. The onion ring sharer was a hit as usual. Great disabled access. Friendly and helpful staff
Mark Hampson . 2024-08-28
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Very good service with prompt attention and good food.
Barry Overton . 2024-08-28
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By far one of the worst pubs I’ve been to I’ve eaten the last three times I’ve been here. I’ve been Served uncooked food
Connor patrick Tobin . 2024-08-26
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Went today for Sunday lunch. Place was 3/4 empty at 2pm. Ordered Sunday roast beef. Was like a microwave meal from a supermarket. Also drinks were more than average city centre price. It's a shame because the manager has been there a long time and she's obviously being forced to cut costs
Wayne Murby . 2024-08-25
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We had pre-booked for a table of 20+ and paid a deposit but it had been input correctly. The staff were good and managed to still seat us altogether as it's a large pub. Prices are reasonable. The food portions were good and they had some good deals on even for a Saturday. The food came out very quickly too, despite the size of our party. I would recommend!
Victoria Symonds . 2024-08-25
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Brilliant food and drink and great customer by service by all staff. Holly was great
Matt Cox . 2024-08-24
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Great place, first time visit. Will go again when in the area. Second visit, had a sizzler, wasn't sizzling and veg very dry.
Andy Farmer . 2024-08-23
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Served by Jessica today who was great. Super helpful and polite at what was a super busy time. Thank you for making our Family Sunday a great one Jessica.
Paul M. Whittick . 2024-08-21
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First time here for our choir group and it was lovely, very quick service, food was lovely and we all got served quickly and within minutes of each other (group of 13) we are booked to come back. Thanks to all.
Chrissy Greveson . 2024-08-21
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Perfectly reasonable Green King pub with IPA and an OK pint of Abbott. Had burgers, very poor quality food. Really mediocre. They were presumably seasoning the fries for a Korean burger which just meant dump a pile of powdered seasoning in the middle on top. No finesse whatsoever and tasted foul.
Duncan Brown . 2024-08-20
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We visited on 2nd August with a group of 9 people, when we received our food it was a little disappointing, the beef burger was slightly undercooked meaning my mum couldn’t eat it, the sausage and bacon was undercooked on the all day brunch and was a tiny portion for the £9 it is, the salt and pepper fries tasted like I a packet out a pot noodle had been opened and sprinkled on them, however my dad said he did enjoy the steak, we did complain on the day and received two big bowls of ice cream, however most of us don’t eat ice cream and there for went to waste
Felicity Basham . 2024-08-12
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Food was appalling cold. roast potatoes was burnt vegetables was hard meat cold its was the worst Sunday dinner we have ever had don't go there all round terrible it used to be great but not anymore very disappointed family
Helen Raimondo . 2024-08-12
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Stopped her for breakfast prior to a meeting round the corner. Excellent value for money, polite staff, nice environment and breakfast was spot on. One of our team requested the veggie option and it was nice to see them not charged the same price as a full english (something you don't see very often) Many thanks, will definately be stopping by again!
3DScanning Solutions . 2024-08-12
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Sophie the manager is a absolute star 🌟
Darren Willis . 2024-08-10
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one of the servers told us she got locked in the cellar.
Rue . 2024-08-08
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I had a dreadful experience at The Merlin. I arrived, took a seat, and waited for over three hours without receiving my food order. Despite multiple inquiries about the status of my meal, the staff provided empty promises and half-hearted apologies. As I grew increasingly impatient, I noticed the manager walking towards us with the restaurant with keys in hand. She walked up to me and asked to follow her. Curious I followed behind her. She walked up to a door opened it and shoved me inside. It was hours later that I was let out. When I confronted her about her bizarre behavior she got defensive and threatened to call the police. This unfortunate incident served as a stark reminder that even reputable establishments can fall short when it comes to customer service and management. The experience left me feeling frustrated. I will never be returning to The Merlin.
Rinny Rin . 2024-08-08
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Love coming to the merlin for a pint qnd a game of pool after work
Christian Diamond . 2024-08-08
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Love it here staff are always so kind and friendly, especially torie she always is so friendly and cheery and goes the extra mile to make sure we are looked after and cared for !!!
lydia jenkins . 2024-08-01
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Food is always good and staff always friendly, polite and very helpful.
Harj Nahal . 2024-08-01
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As always had an enjoyable meal at the Merlin, food is reasonably price and our server Jessie was pleasant and friendly as always
Emma Vernon . 2024-08-01
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Amy on the bar was very helpful with our order Amanda was very helpful when delivering our food
Sarah Dobson . 2024-07-26
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Amy on the bar was really good and helpful seemed really happy and entertained the conversation my child was having with her
Daniel Burke . 2024-07-26
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The Merlin has been around for a long time, and for good reason. You walk into the building and immediately feel comfortable and even at peak hours on a Friday, I didn't find it difficult at all to find myself a place to sit. The service staff are wonderful, they're up for a laugh, they work at great speed and even while you're waiting for service they'll make sure they know you're there. When it comes to food, I've never seen a restaurant get food out as fast as this. I put my order in at the bar, and not even fifteen minutes later and everything I had ordered arrives at my table. The only reason I didn't give the food five stars is due to just got scalding hot it comes out to you. But then again, I suppose I'd complain if it were cold. Overall, The Merlin is a great experience with good competitive prices. You can't go wrong going here
Alex Keen . 2024-07-26
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Came for our sons birthday amazing food and amazing service Amy served us on the bar all the bar staff were great and the Amanda and Izzy were brilliant and attentive when bringing our food out
Paula Broomhead . 2024-07-26
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Great breakfast and lovely staff, Kat and Torie always make us smile 😁
Christine Meyers . 2024-07-24
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Pleasant enough, quick service, food can be a bit hit and miss, mine was fine on this occasion, full monty mixed grill. Only dampener was an extremely loud intoxicated woman (banshee) ear plugs or gag were not available, I did ask 😂
Karl . 2024-07-23
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came for some lunch, beef burger was dry and tasteless, as well as chewy. only managed to have a few bites. the fries were also overcooked and rock solid. staff didn’t seem like they wanted to be there either, regretful meal
Bev Chindindi . 2024-07-23
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Weekly veterans breakfast club, space set up perfectly as usual with the food out to us all in a timely manner and staff always friendly and attentive with them knowing all our names and needs without asking
david stuart . 2024-07-20
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Came in for nice bite to eat yesterday, had slight trouble with my meal but Aimee sorted it out very quickly!
Dan Dodd . 2024-07-18
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Regularly have breakfast here. Great choice, gluten free catered for and really nice and helpful staff.
Edith Lang . 2024-07-17
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We enjoyed a celebration meal for my brother’s graduation across the road. We were served by Amelia who was friendly and chatty, despite it being very warm and busy! They could have done with more team working as pub was busy with the graduations but food was speedy and really tasty. We had the Veggie Lasagna and Garlic Bread which was really nice!
Jacob Ford . 2024-07-17
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Jessie who served my parents and I tonight was honestly absolutely perfect, and I don’t use that word often, she provided us with an extremely high level of customer service by being so sweet and friendly and providing us with boxes to take left overs home!The speed of the food service was also impeccable and we were not kept waiting around at all. Overall would HIGHLY recommend and topped of the day after a day of graduation ceremonies!
Jacob Burden . 2024-07-17
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We come everything other day for coors we are normally served by kat or Torie, they are an absolute pleasure they are
Cliff Perry . 2024-07-15
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Popped into the Merlin for a quick lunch, we only grabbed a sharing platter and 2 medium white wines, but I have to say the food, the drinks, the service and the price was excellent... Will definitely return
Dean joyce . 2024-07-12
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Ok pub. Service friendly and polite. The soft drinks are well over priced. (£2.25) Fo a cordial & water, is a total rip off. The entire bottle costs less than half of that. Warning about the chef, I ordered a medium rare steak and to arrived cremated.
Daniel Harding . 2024-07-08
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Very generous portions. The chips were great. The jerk chicken was a bit of a disappointment, rather do the mixed grill
Andrew . 2024-07-08
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Nice place for breakfast. April was amazing and accommodating for us. Very friendly and helpful
Richard Stewart . 2024-07-07
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Great pub, staff very friendly and helpful after I ordered our food to the wrong pub!
Cassie Davey . 2024-07-07
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It's OK, food ok but I'd probably not go back to eat.
Becky Taylor . 2024-07-06
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Quick service , friendly staff.
Lisa Jayne Munn . 2024-07-04
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Torie is very good. So is the Thursday deal.
Ryan Fee . 2024-06-27
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Visited on a scorcher of a day. Service was excellent and very attentive without being over the top. It's a greene king so you know drinks prices are inflated but still tasty. We had some mixed chicken starters, a chicken/bacon baguette and a fish finger wrap before one of the horseshoe doughnuts to share. All food was fresh, tasty, plentiful and reasonably priced. It was a scorcher of a day as otherwise we'd have indulged in something more meat heavy! The football got put on and the volume was a bit loud but the lovely manager turned it down without us even needed to be asked. Wouldn't hesitate to return and when my car is next in for a service I'll be having breakfast and lunch here!
Perry Jest . 2024-06-27
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It is brilliant place to go and amazing staff at the marlins in pride Park, thanks to Sophie what is a great and kind member of staff. Highly recommended to come here for a drink with family and celebration
zak gresham . 2024-06-27
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Unexpected enjoyment from the gravy burger since it was delicious! Great service from friendly staff.
Callum Hodson-Vardy . 2024-06-26
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Great food, burger was beautiful and throughly enjoyed my meal. The staff was very attentive however I had one minor issue with one of my meals. But the manger Sophie was very helpful thank you very much Sophie.
Leon Stokes . 2024-06-24
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Jessie was very professional, friendly, helpful and the food was speedy, prompt and tasty. Great value for money. Great portions. Great friendly happy staff 👌🏽😊
Fredz Playz . 2024-06-22
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