The Marsden Inn in South Tyneside - Phone Number, Reservations, Reviews

Go monthly for Sunday Lunch and it’s always been top notch, staff very friendly and always willing to help, been during the week also, nothing but praise for the customer service.

it was great but the food took ages to come i wil comeback tho please try and get the food to the table faster it is aslow a great place for a night out

The food was awful I ordered a Chinese curry l was up all night with the runs never again the room was spot on but won't go there ever again oh my god what a terrible experience that was

First and last time in here ordered scampi with chips and peas.... chips were as if they were re heated off last night and cooked in dirty oil scampi was ok bit on hard side peas were like they'd been just left to defrost ... cold ..... never again

One of our customers said that these do a Sunday lunch so we decided to try them out and what a terrible mistake that was. We got 2 large roast beef dinners for delivery and when they arrived they took just under 2hrs. the portions were small,the selection of vegetables where peas, carrots, cabbage and mashed potato. The actual beef was overcooked and was like chewing old leather, the Yorkshire puddings tasted like they had been sitting in an old Yorkshire pudding tray. I had to phone the Marsden inn on three separate occasions to ask where my food was & got told there was a slight delay yes we know this can happen so left it there. Then we had to phone back after an hour to ask where my food was and got told it was out for delivery then I phones again after waiting another 40 minutes after they said to me it was out for delivery. We will certainly NOT be using this restaurant again as it was a waist of £18. Even my mother's Sunday lunches are better than this lunch

Lovely people, great breakfast amazing value. Room clean and sea views. Drinks cheap staff couldn't do enough. Definitely recommend

We’d been looking for a pub lunch on a wet, dull bank holiday and to our surprise a few of the ones we’d used previously don’t serve food anymore or only do Sunday lunches. Maybes this is the signs of the times. Luckily the Marsden Inn located a mile away from the finish to the Great North run was open for meals. From the outside it looks Tudor like and inside it has a dark entrance with a restaurant to the left (empty) and a huge bar and lounge to the right. We ate in the lounge next to the pool tables and here was 2 bug bears, the floor was sticky and so were the tables. It is quite a gloomy interior with the colour scheme and style. There was a few drinkers in and piped music (replaced with football on the TVs). The barmaid was seemingly by herself dealing with the Inns residents as well as the bar and food orders. The menu has something for everyone and was really pleased to see the prices were really reasonable. Opting for the sausage and mash and the fish bites and chips we didn’t wait too late for our piping hot meals to arrive. Unfortunately the first fish bite contained bones, luckily the rest didn’t and the quality and quantity were excellent for both meals. There is a massive car park and seating outside and apparently th Sunday lunches are excellent and well priced. Would we go back, yes, just a few niggles or personal taste

Generally this hotel was OK but.....I needed to get up early because I start work at 7.30. Unfortunately there was live entertainment on in the bar. This was so loud that the sound was reverberating up though my bedroom floor. This went on until 10.45pm. I initially asked that the volume could be lowered, which it was, a bit, but I'm sure that the entertainer kept tweaking up the volume until it was as loud as ever. Not impressed.

Stayed here for 2 nights, 5th,6th feb 2022 with my husband and 4 month year old baby as we were visiting family in the area. Such an ideal location to stay if your visiting South Shields. cheap enough, clean, comfortable and very friendly! Will absolutely be staying here again in the near future. Thanks to all the lovely staff for making our stay so nice :)

Went to marsden inn on Wednesday 1 St December 10 adults 4 kids food was disgusting mince dumplings got sent back 3 times wes dry and bont steak was like shoe leather chips was dry and old been going there for years was disgusting waited over a hour to receive meals not be going back there again

Called in for lunch today and was amazed at the food. Freshly cooked and loads of it. I can eat, but was beaten here. We had the Fajitas and they were delicious. Definitely a place to go if you are hungry. 👍

Cannot fault this place at all. The owner and staff were very helpful and friendly. The breakfast was lovely. The rooms are all done out amazing, extremely comfortable bed and fantastic bathroom. The outside of the property is currently being renovated and looks great so far. Lovely sea view from our room and very close to local pubs, take aways and shops and south Shields. We are hoping to get back there to stay again in the summer.

Visited last month with the children the food was unreal massive portions and tasted amazing staff were all lovely and friendly, manager was a great host made everyone feel welcome, highly recommended

Recently moved to the area close to the pub, visited the pub was made to feel so welcome it is now our new local. Good pints at low prices what more could I want.?

Booked a table and when we arrived,there wasn't a table available. We were eventually seated after 15 minutes. Then waited another 15 minutes to take our order. Ordered off the 2 course menu and were told to order our desserts at the end. Staff were rushing all over and kept apologising to customers so obviously other people were complaining. Waited 45 minutes for the food. When mine arrived, sent the cottage pie back as all they had done was put grated cheese on top and wasn't even melted or grilled. Waited another 5 minutes and when it came back, they literally had stuck it in the microwave so was nuclear. To top it off, ordered our desserts for them to come back a few minutes to say there was nothing left. By this point, we all had enough and got up. We were in there a total of 2 hours and only managed to get 1 course. Absolutely shocking experience and won't be going back anytime soon.

We are a couple of Mackem expats living in Canada so know this location well. Stayed for 1 night mid August 2019 - great welcome from the owner - room recently all renovated, lovely bathroom and even a view over the sea. Ate lunch - great value for mince and dumplings and a very tasty curry. Breakfast was outstanding with the best black pudding (Scottish of course!) of our entire trip from Canada which involved 3 weeks of hotel breakfasts at 9 locations. Live entertainment in the lounge by Rhythm Emission on the night of our stay was an enjoyable added bonus and was over by 11pm so no worries about noise in the room overnight. Have read many negative reviews from locals(?) about prices and quality of food etc - having travelled from Derbyshire to Scotland we found the food and prices to be extremely competitive - the locals need to get out more often! Would not hesitate to stay here again.

Had a fantastic Sunday lunch. They come in 3 sizes, small/kids, normal and large. The large is absolutely enormous!! The normal is plenty but anyone with a big appetite should try and finish the large. Very friendly lady took our order and the food came quickly. Great for families. Would recommend

Was in the area and popped in for a bite to eat. Very large pub in need of a bit of TLC, has obviously seen better days. Service both at the bar and for food were very slow even though we appeared to be the only ones eating. Food when it came was reasonable for the price but would not recommend eating there due to the very slow service,

Visited marsden inn for a Sunday dinner and was very disappointed. The meat was lovely but was let down by the rest. The roast potato was rock solid, lumpy mash, lumpy turnip, burnt Yorkshire and not enough gravy. Definitely wouldn’t recommend this place to anyone.

Please Lord can you organise a gift?Give this lovely olde pub a faceliftClean me ,brighten me, stock real beerLower the price and make not too dearSurely the owner out there must take stockGood grub, good ale back we'll flockPlease champion my quest make it soonWe hope you listening intently Mr Wetherspoon?

Had stayed at Marsden Inn before but not tried Sunday dinner there for years-gave it a go few weeks ago-excellent. Welcoming and friendly service that was just right timing from ordering to receiving and was generous portion to say least! I will have to ask for a small meal next time! It was cooked to perfection and you could tell it was actually “cooked” not just reheated in the microwave. We told the waitress it was the best Sunday roast dinner we’d had at a pub in a very long time-and it definately was.

I took my 7 and 10 year old grandkids for lunch, Took ages for food to come out... When it did there was a long hair hanging from one of the kids plates, I had mince and dumplings which I didn't eat as it was congealed,just ate the potato, tasted awful even the kids said theirs wasn't very nice, staff were OK but seemed more interested in the bar side of things, wouldn't eat here again £19.00 for in edible food

Stayed overnight so decided to eat here too. The bar is very tired - sticky tables, random ornaments, threadbare seats and really awful chairs to sit on. Staff were really friendly though and the food served was hot and filling.

The New Crown (down the road) has been remodernised and in this hot weather is Buzzing What's happening here - not a lot?

Myself and friend stopped for 2 nights and had evening meal and breakfast both mornings.Parking was great and safe. Area is lovely and our room (6) had a sea view. Excellent room (apart from a dodgy door ha ha.. but we soon got used to it)it wasn't an issue for us. Room was spotless and extremely comfortable kingsize bed with blackout curtains which made a big difference. The staff were so nice especially Deb who was so lovely and made us very welcome and couldn't do enough.Our evening meal (we wasn't expecting much to be honest as the pub was very quiet) it surpassed both our expectations..lamb roast of the day and it was delicious and no complaints from us it's a pity we don't live nearer as we would be regulars ! The area is nice and quiet but with in a ten min drive from the centre. Thanks guys for an enjoyable stay

This could be a good mine - I'm told the accommodation is good - the rest is pitiful - no real ale to speak of - can anybody enlighten us on the future of this wonderful building?

After speaking to a friend and being told was ok decided to try staff were to busy talking to serve, food was greasy dry under cocked clearly rushed, then after speaking to an ex employee kitchen is never cleaned no stock rotation so is mouldy and fresh food stored together and manger and partner drink all day even caught drinking vodka on shift and vodka tastes like cheap shop brought and re bottled

Wednesday evening. Friendly welcome lovely clean room. No food served at 18.15 finished and breakfast doesn’t start until 09.30. That’s fine if your on a leisure break.

Had some very nice food here a few times and the service is always lovely. Very good prices too. Very nice wine!

Wonderful staff from start to finish. Rooms were lovely and clean and nicely decorated and he food was amazing. Can’t say anything else. Wild defo stay here again. Thank you to the staff xx brilliant x

rubbish fish over cooked and not white more pink steak looked like deep fried sent food back twice and was still terrible ruined my birthday meal

No food left was the message we got when we were offered our money back but no Christmas Day lunch. I've never has such a bad experience at any place. We booked months in advance for a party of 14. When we got there the place looked tired but we're always willing to give a place the benefit of the doubt. After waiting for over an hour and half for our starters none of us attempted to eat them as the standards was shocking. Then after waiting another 30 or so minutes they offered us our money back and we had to ask for an explanation. What a disappointment. No manager on duty and the staff couldn't do anything but look embarrassed. Even after this the manager has made no attempt to apologise. I don't ever put terrible reviews on Tripadvisor but this place should be avoided unless the management is changed.

We as a family booked in June 2017 a Christmas meal at the Marsden Inn, so there was plenty of time to get organised they even knew what each person was having to eat?? We arrived at 2pm to be greeted by a couple leaving saying there’s no food we took it as a joke, but we were soon to find out, we should have believed them, we where taken to our table at 2.30 with no Christmas cheer or welcome, on sitting down it was noticeable that a lot of tables where empty and the people who where there complaining, after waiting 3/4 of an hour we had to ask when the starters would come as no one at all came to the table to let us know what was happening after another 15 minutes four prawn cocktail starters which was a I’m sure a joke it came with lots of lettuce leaves and two if you could find them small prawns with the smallest drop of sauce, but also a large prawn mixed in with it which was uncooked and that was all they had between 18 of us to give, then the alarm bells rang as the large prawn mixed in, was blue not cooked at all, which was absolutely dangerous as the rest of Christmas could have been spent in hospital if eaten. We noticed other tables where also shouting and complaining about what they had received RAW prawns some just walked out others wanting there money. I told the waitress that you cannot eat raw prawns and her reply was I’m sure it said they where cooked when I took them out of the bag, they where then promptly taken from everyone in the pub. They then offered three dishes they called broth? which was just a bowl of what looked like oats which looked and smelled disgusting a portion of bread was brought over after 25 minutes but could not be eaten as the waiter just sniffing and sneezed over it, then just wiping his nose on his hand And sleeve and placed it down this was In front of us, so want was going on behind the scenes is worrying, so we just all sat again like everyone else until after another 1/2 an hour passed and asked them to clear the table away as no one would come to any table anywhere in the place. There we sat again for another hour until we over heard there was not enough food to feed anyone, when this was questioned they could not or would not confirm to anyone if this was correct , after sitting back down and watching other people going or talking to us about how bad the service and non-edible food was, if they indeed where given anything. They then asked us if we would like our money back which we took and took quickly, we just left watching others also asking for money back. An excuse was offered that the cook had hurt his arm but that doesn’t make up for no food to feed people all the money taken months ahead to pay for it and the non existent dangerous hygiene standards no welcome no table service etc etc. So we would not risk eating there again and others should think about the non existent food hygiene. As for any management to explain, they never materialised obviously avoiding everyone as there was no sign of an apology.

Started with a small bottle of orange juice then not just dainty sandwiches but surprise savouries as well. small cups of soup, small buckets of chips and scampi, cheese and pickles and huge scones with plenty of jam and cream then lemon meringue pie and chocolate cake. all for £8 each. We had been before and the only slight disappointment was getting the same cakes again but maybe they do vary them from time to time.

Very nice food a little over priced but every where is the same these days so what beats me is instead of having nice meals for that price why not go the extra mile and put something extra special on plates ..

Just visited here this is local to us,we opted for the specials of two main meals for £10 and thought...

Hemos visitado el lugar, ya que los nuevos propietarios. Era dueño anterior. Mureen La comida era buenísima. La comida ahora. Es caro. . fatal. Y por el personal de moody. No modales. Pub está pasado de moda. Sólo bien para rápido pinta en un día...

Nos alojamos aquí durante el fin de semana santa. Buen lugar para alojarse, aunque no el ruido extendido. Sin embargo lo recomiendo. Fácil de llegar en transporte público, ya que hay una parada de autobús muy cerca. El desayuno muy bueno preparado.

Visité como parte de un grupo grande para un reservado el té de la tarde. Tengo alergias así, sin embargo audiencia enviado un correo electrónico sin respuesta tuve que perseguir. Por desgracia no podían acomodar cualquier cambio de té de la tarde, el chef dijo...

Wow what an outstanding hotel me and my family came down from Scotland for my grandmothers funeral and omg i was amazed at the hi standard of of the place rooms are fantastic soo clean not even soo much as a small speck of dust.....and the view of the see from the rooms love it but.don't even get me started on the food MY GOD out of this world cooked to perfection but most of all was the most friendly staff you will ever meet in you life couldn't have been more welcoming to us even better when you find out the manager is from Scotland herself i will be back again thats for sure 10/10 not one fault !well done.

Stayed here with a work colleague for one night. Them rooms are like a five star hotel, absolutely superb. Best sleep I've had in ages, spotlessly clean. We get an allowance of £15 for food from our company, I could of had two meals in here for that. Wifi very patchy in the rooms, but that's my only niggle. Will Definatley be back here, already in my great hotel book!!

Room was awesome pity about the food and service. There was 6 of us 4 had starters. 2 creamy garlic mushrooms, which were more like tinned in some sort of paste. No taste of garlic & very oily served with a small t/cake. 2 broth & a roll which was a vegetable soup with a t/cake. Then we had 6 main courses all served with burnt chips, 2 of the meals had cold chicken & peas so sent back then came back warmed in microwave. 2 of the medium steaks were that well done you couldn't cut it and tasted funny. All in all not recommended for food.We then went into the lounge for drinks, Stand at the empty bar while the staff are talking at the other end ignoring you. The place was empty and we spent above £300 on the night we would have expected a better service and a little bit of courtesy for our service. There was no one there when we checked we had to go looking. No one there when we left. It's atrocious how they can treat their guests this way. How the place stays open is beyond me. The staff need lessons on how to look after guests.

Visited for drinks only, Stood at the Bar behind a line of ignorant regulars who refuse their bar stools so you can get served. Bar Lady walked away and started chatting . Left, and another local pub got my money but not before I commented to both 'blind ' staff that I had been waiting to get served. Never Again. Oh and also lost the Wedding Booking . Ouch!

Frequently visit the place and love it. The rooms are great and the food is too. Staff make the place, lovely manageress! Thanks

Spent two nights at The Marsden Inn. Very spacious room (2) with views over North Sea. Recently refurbished, bed very comfortable, bathroom very well appointed. Bar area very friendly and popular with locals.Breakfast was very good and plenty of it, all served in the lounge.All in all, a very pleasant stay and would have no hesitation in recommending.

Excellent... For the price 5.95 a standard sunday lunch, was fantastic. Lovely food and plenty of it. Kids lunch at 3.95 was excellent to. You get loads for the price and the food tasted great. No complaints. Ill definately be going back

We had a meal there OCTOBER 2016, it was delicious. We opted for the sharing platter starter, which is a meal in itself. Then two main meals from the special board (£10 for both). My husband had the bbq pulled pork baguette, I has the steak/chicken sizzler, which has mushrooms/onions/eggs/tomato included, both meals had chips also. The meals were delicious, very good value for money and bearing in mind both meals were a fiver each, the plate was loaded. For desert I had the apple crumble and custard, again delicious.The whole meal including 4 drinks was just over £32, which was very reasonable for what we got.The staff were spot on, very attentive, however not overbearing. We have been to the restaurant many times, and have never left feeling let down or hungry. We will definitely return. I could not fault the place at all.

In a beautiful setting with views of the coast and the North Sae; great food, nice beer and a warm welcome!

Amazing Sunday lunch, really great customer service, they even did a baby dish with proper toddler cutlery...fab!!Nothing was too much trouble for the staff. No wonder you have to book in advance, Sunday lunch as good as that for £4.99 is crazy. Fabulous will defo be returning...Well done!!

We picked the Marsden Inn because relatives had said it was good food and the people we were taking out to dinner would enjoy it. It was plain and simple, nothing fancy and not a great deal of choice on the menu, but what we ate was cooked well and I cannot say anything against the food. The menu had scampi and chips and if they had come up in a basket I would not have been surprised, everything was very dated, a decent plate of food but nothing special. I doubt I will be going back there again.

Prebooked 24 hours in advance for the afternoon tea with a twist having heard about it on the North East Foodies Facebook page...it isn't well advertised yet by the Marsden Inn. There is limited availability. We arrived early and were well looked after by the staff (Leanne and Brooke) whilst our table was set up. We took advantage of the unlimited tea / coffee allowance while we waited. The coffee was fresh, hot and delicious. The afternoon tea was amazing, best I've had. The table is set out like a picnic with a small picnic bench sitting on one half. Two orange juices in mini milk bottles were already in place....and then the food began to arrive and just kept coming!!! A demi tasse of soup with bread, Small portion of scampi and delicious chips, cheese, pickled onions, finger sandwiches and fresh bread, quiche with small salad, sausage rolls, crisps, rock cakes, lemon meringue pie, chocolate fudge cake, fruit and cheese scones...I'm sure I've missed some out!!! Other customers were so jealous :-). Anyway, it was really lovely and we took home the remainder boxed up at the end. The staff were so nice! Leanne even stayed behind after her shift to show us around the place as it has recently been refurbished (lovely looking rooms by the way). The outside of this place really doesn't do it justice. Inside is clean and the staff clearly take pride in their work. We also had a nosey at other foods being brought out...the portions are big and prices very good. Highly recommend, home from home. We will be back and also are thinking about staying over. Great location. The outside does need work though.

It was my birthday on Friday my wife said we should go out on Sunday for a meal. We made a very good choice. The meal was hot and plentiful to eat. The service was brilliant the staff was brilliant. We didn't book so we could eat in the bar as the restaurant was full it made no difference to us as they were plenty of people were eating in the bar.

Very pleasant staff and great place to stay on a budget. We got great value for what we paid. The pub/restaurant area looks a little dated but the rooms have been really well refurbished. We stayed in room 2 with a sea view. It was very comfortable, well maintained and clean. Great location close to the beach front. Breakfast was very good especially for those with a larger appetite. All in all a pleasant experience would definitely stay there again.

Went for lunch here today...service was quick and friendly ....food was tasty...and good value for money...

Having had many great meals at the Marsden Inn over the years, I took some of my family there for Sunday lunch. One of my sons, one of my daughters, their partners and five of our grandchildren joined my wife and I for a lovely impromptu family occasion. We rang at 11am and booked it for 2pm. Short notice for a sizeable party, but no problem for this popular restaurant. Between us we had every choice on the menu for Sunday lunch, (beef, lamb, pork and turkey) and all were delicious, beautifully cooked and the vegetables were piping hot. Children's portions were available for the kids and we all took advantage of the very tempting puddings. The friendly, efficient staff create a relaxed atmosphere which led to a wonderful dining experience, which I am sure we will all want to repeat in the very near future.

Four of us went to the Marsden Inn today for their afternoon tea with a twist. It was beautiful and none of the group had any complaints. One of the party was a diabetic and the chef was made aware in advance and did his upmost to accommodate. We had soup, scampi and chips, 3 lots of different sandwiches, crisps, quiche, cheese scone and cheese & pickles. Then the sweets were rock buns, fruit scone and a whacking big slice of chocolate cake. There's unlimited tea and coffee of you can manage to fit it all in. I love afternoon tea and sometimes I have a "sweet" overload but the savoury made it just right. We will certainly go back . well done to the Marsden Inn!

Excellent Sunday lunch , generous portions . First class service , nothing a bother to them . All for under a fiver !

Called in for Sunday lunch and was so impressed I felt the staff deserve a bit of recognition for their politeness, efficiency and manner. We were promptly seated and served, the quality of the food was first class and obviously home prepared, beautiful tender roast beef meal with mashed potatoe, roast potatoe, yorkshire pudding, cabbage,peas, carrots, swede with a gorgeous gravy. There was plenty of staff and a warm happy ambience also noticeably clean and fantastic setting on Marsden Bay !!Cost for two ( very large) meals, pint of John Smiths, Carlsberg and large diet coke £17.03 . Thanks Marsden Inn we really enjoyed our lunch with you.

We stayed here for one night. We were unfortunately immediately disappointed by the rude receptionist who checked us in. I'd already put my card details into late rooms when booking, payment was supposed to be 'on arrival' but two days before check in the payment was pending. Receptionist asked for a card payment when I arrived saying I 'hadn't paid' so I questioned why. I showed her my bank account as I was obviously concerned about being charged twice. She didn't seem to know the process or care why I had a payment pending to her hotel, nor care about the fact that my available balance would now go down by twice the amount. MAKE SURE U HAVE TWICE THE COST OF THE ROOM IN YOUR BANK ACCOUNT as you'll be effectively charged twice before one payment refunds days later! I'm actually still waiting for the refund 2 days after check in so fingers crossed I get it! If she could have reassured me about this or explained instead of me having to google it id have appreciated! This had already ruined our view of the hotel but other than this, room was really nice and comfortable. The only other down side was the noise of the door slamming as our room was near the main door which leads to the rooms. Not a major problem. Location was great and taxi service behind the hotel were great to ship us around! Very friendly. Perhaps the reception staff at the hotel can get some tips!

Used this hotel for the 2nd time. Just as good as the first time. Lovely rooms, staff were very pleasant and the food was first class. Would definitely recommend it.

had a day out so called at Marsden Inn very quite due to derby match, staff were first class and food was served very quickly, only complaint was the frozen veg but price was very reasonable, will have to get smaller portion next time as portions very large, like quality not quantity.

Took my partner here with our 18 month old son for Sunday dinner on mothers day. The staff were attentive to our son. The food portions were huge and the service was quick. 2 large Sunday dinners, a free plate of food for the little one, drinks and two large desserts only came to £18. Recommend.

the meal was hot and very well presented couldn't fault it will be going back in the future with family thank you

Under new management. What a huge improvement!! This hotel is a cut above the rest in this area.Having family in South Shields I began staying here in 2011 & loved it but unfortunately a couple of years ago it got taken over & went down hill therefore I began to stay at another hotel close by which was tired & dated so decided to look for alternative accommodation. To my delight i came across The Marsden Inns new website and seen it was again under new management and rooms had undergone a full refurbishment and are now booked and a B& B basis.Today I've returned from a 3night stay here & felt i needed to write a review straight away!On arrival I was checked in by a kind lady called Zoe who took us to our room & kindly offered to help carry our bags. Keys are now electronic cards & you have to go through an electronically locked door system which separates the bar from the rooms to gain access which makes it feel much safer.The room was not only refurbished in design but also in structure too. No expense has been spared. All rooms are decorated in a modern contemporary design & are all ensuite. We stayed in room 4. The bathroom was impressive with a brand new bathroom suite. It had a good sized bath with a nice powerful over head shower & the sink built into the unit which gave plenty of room for belongings & doing hair/make up. Under this unit was blue LED lighting which illuminated the bathroom for a nice relaxing bath! The room itself was a delight to walk into. It was a spacious size, fresh cosy & welcoming. This has been tastefully decorated. With a big comfy double bed & 4 plump pillows. A desk with lamp,coffee station & plugs to charge devices (also have plugs underneath each bedside unit) & 2 X mirror units one full length & one cosmetic. To add a nice touch to the room was what I call a sherlock chair/arm chair so if you wanted to sit and read or relax and watch TV you didn't have to sit in bed you could sit in this chair which was comfortable. There was a unit to hang you're clothes with a few hangers and plenty of shelf space in this and underneath to store cabin size bags helping to keep the room Uncluttered and tidy. A good sized TV on the wall with free view and an impressive sound system on this as we found out when watching a film on our last night. Rooms cleaned daily: bins emptied hoovered & used towels replaced with fresh ones.Bar & restaurant: new menu excellently priced great food. The breakfast was fantastic on all 3 mornings with my 5 yr old being given a choice of cereals frostie & coco poos being his favourite. My self and my 9 yr old daughter opted for the full English. These were freshly made to order and impressive. Served with toast a variety of jam, butter, marmalade & fresh apple or orange juice & a pot of tea or coffee you were given the works, 2 off everything & all good quality food. We were given the option to add or leave out mushrooms, hash browns, black pudding etc and each morning myself and my daughters breakfasts were bought out with the correct order as she didn't like mushrooms me blackpudding. After seeing what great breakfasts these were on the final morning my dad who lives in South shields even joined us and had a breakfast himself.The staff can not do enough for you. The transformation in this place is incredible & think everybody who passes through South Shields whether it be for a place to stay or a drink & a bite to eat would be missing out if they didn't come & see this place for itself. It's location is fantastic with some Seaview rooms & less than a 5 min stroll down to the sea. I will never stay anywhere other than here again and having looked around other rooms here no matter which room you have you will be pleased.Missing it already.

Service usually good although sometimes there's a bit of a wait, although I don't mind when the food is fresh. Menu sometimes has items unavailable, but not too much of a problem either, and there's always a blackboard too except on Sundays. Food always really good quality and usually more than I can fit in! 5 of us went on this particular, 3 adults and 2 bigger teenage lads, and we thought we'd order a sharing platter starter as we had had it before and it was very substantial for 3 so thought it might be a nice little appetizer that wouldn't spoil our main meal. When it came out it had been increased in size to serve 5 people (price remained the same) and we couldn't manage out main after all! Food was beautiful, fresh and tasty

We called in as part of a walking group, prebooked a table which staff were very good about. Sunday dinner - choices good, 4/5 starters all around £3-£4, 5 or 6 Main choices including a veggie alternative all £4.99 and 4-5 desserts, all sounding delicious, around £3-£4. Staff are friendly locals, it was busy when we arrived after our walk, but thinned out quite quickly after 3pm. Judging by this it's obviously popular.Despite living in Shields most of my life, I think this was the first time I've ever eaten there and wasn't disappointed. It was good old fashioned, no frills home cooked dinner. Everyone enjoyed their meals, a variety of beef, pork or turkey, veggie and the mince dumpling, and the fellas enjoyed their puds too!

Went here last week with my friend. We had no problems with the food. It tasted amazing. And the service was very good too. I would recommend it.

We had booked a table the week before our visit, we we went in the bar had two customers, ,we gave our name of the booking the staff looked puzzled then the girl found it in a book, she said sit where you like the resturant was devoid of customers, were we're looking at the menu, and my friend went to the bar to order drinks, he came Back and said they have no lemonade, no wine, , that was enough we upped and walked out,, the staff didn't seem to care, , we won't be back while the current tenants are there, ,

Thought we would give the restaurant a try as we were getting picked up from there early evening to attend another function elsewhere.I ordered the gammon steak, the waitress came out to say that there wasn't any gammon, as don't like egg asked if I could have mushrooms and tomatoes, husband ordered mixed grill.When the meals arrived my gammon steak was more fat than meat infact the 4oz gammon that was on my husbands plate was a better quality piece. I called the waitress over after checking with the chef she returned to say no more gammon left she was reduced the cost of the meal. After checking the menu we realised that there was no black pudding and egg and the husbands mixed grill. Went to bar to pay for the meals the waitress was very apologetic and took money off our meals. That was very nice of her but when you go out for your evening meal you except to have an enjoyable meal.Certainly won't be returning for food, no wonder the fountain inn down the road is consistently busy with diners. My opinion is take your business elsewhere!

Having not eaten at the Marsden Inn since it had changed hands we decided to venture over for a change being local residents. On trying to order our drinks there was no draught strongbow left and no soft drinks on the pump either with large 3 litre bottles of pop racked up behind the bar, which was half flat when served. We felt sorry for the poor girl who had innocently told us that unfortunately they had run out and she swiftly got a gob full from the manager. We couldn't avert our ears from the level he was shouting at her "I've told you not to tell people we've run out. I've told you to tell people the brewery have made a mistake with out delivery. Get it right next time, we can't keep telling people we've run out."Thinking it could be a little blip we naively ordered Sunday dinner. When it arrived I actually wanted to laugh. Soggy frozen veg which had been overcooked; carrots, peas, mashed swede. No roasties or stuffing, which were advertised as to accompany the meal. The mash had clearly been mashed with a blender of some kind as it was a puree with lumps and had way too much white pepper in it making it inedible. The Yorkshire puddings were soggy, burnt and seeping with oil. The only part which was half edible was the meat, however it was clearly a cheap cut covered in fat, which hadn't been cooked slowly to render the fat. When asked if everything was ok, we tried to point out some of the things to the staff and were told 'Well were short of ingredients, there's been a problem with the delivery and this is what we have left." at 1pm on a Sunday I feel sorry for the poor customers who arrived near the end of service. We swiftly left. After twice hearing that their downfall is through a brewery and delivery service I tried to contact the manager through facebook when we got home. I got no reply and was deleted and blocked off their page...nice. Seems a shame when there are now an abundance of pubs in the Marsden area serving good food he'd rather 'delete' locals rather than trying to improve. They keep advertising that they're renovating the bedrooms, with no drink and crap food the rooms will swiftly remain empty. Such a shame.

We arived here for tea at 630 after ordering our food from misreble staff we were told by the chef after 15 minutes they hadnt had there delivery for food so choices we very limited so placed yet another order food eventully came burnt burger with a bun that had defitnley seen better days two mixed grills with out gammon or eggs or beans a portion of pepporcorn sauce that had been watered down with some thing or other very dissaponting people say prices are cheap no wonder will defitney not be going back or recommending this place to anyone

It's been a while since we tried out a new pub for our pub lunch and have been dining locally in pubs we've been to many times before but as we were in the South Shields area this week, we thought we'd try out the Marsden Inn. The place looked nice as we entered the main door and went into the restuarant. It sort of went downhill from there. We ordered our drinks from the bar and our drink was off at the pump. No big problem there (I hadn't read any reviews before going to this pub so obviously it was a recurring problem with not being able to get drinks ordered). Anyway, we weren't that fussy so ordered another drink.Went to our table to look over the menu which was quite reasonable in choice and price and returned to the bar where there was one lady taking orders, serving drinks and waitressing. She wasn't the happiest of souls and I could see why but that doesn't help customer service one bit. Anyway, eventually ordered our meal and when they arrived, they were very nice indeed. We decided to both have apple pie and cream so eventually when the lady was free for a second I went to the bar to order the said apple pie and cream. We were told that there was only one apple pie left. Now, unless there was a run on apple pie and cream between 12:00 and the time we ordered at 12:30, by the 4 people that were there before us, then I think the place needs a shake up somewhere. More staff to serve customers, a better food ordering system so you don't run out of food so early in the day and someone to look after the pumps. Unfortunately we won't be returning here because the food we had was lovely but we are the exact sort of people these sort of places need to keep going these days. Long gone are the days where pubs survive on the regular drinkers and if they are going to serve food, make sure that not only the food is good but the complete dining experience is good. That way you will get returning customers who will tell their friends how good a place is.

After hearing there was a new menu myself & 3 friends decided to try it . Our order 2steaks,mince&dumplings& sauage & mash the lady came back no mince&dumplings so chicken was ordered the lady returned to say no chicken so scampi was ordered she then returned again to tell us there was no mash potatoe !!!!!! So after starting off with flat lemonade & coke & most of the food on the menu not being available we left . If you want food do not try here very poor .

A friend asked me to find her a suitable place to stay in South Shields at a reasonable price.I visited this Inn and was shown the accommodation above the Pub and could not believe my eyes how poor the place was at the sleeping level!I was told by a member of Staff that the place was undergoing renovation to its Plumbing in the rooms. Obviously I turned my back and ran for cover!!"The problem with weekends?" Staff said. "oh, it's the noise from our entertainment from about TEN"!!

The hotel/bar is run down. The mattress was lumpy and very old. The room was very run down. The 1st mornings breakfast was served in the foyer . The staff made you feel you were an inconvienence. Would NOT reccommend this place EVER !

This pub is sliding on a downward path and it has been since Maureen and Steve left this has been my local for over 20 years. And I have never seen it in the state it is at the moment. Obviously the manager in charge at the moment just doesn't have a clue how to run a pub. A pub with no beer and no customers and no one seems to give a fig.It is such a shame that a once brilliant local has now become a joke. It won't be long before the brewery closes This once brilliant pub.I am absolutely disgusted that this has been allowed to happen.I think a letter to the brewery is forthcoming just to vent my utter disgust with the current situation.

I would like to thank the staff a t Marsden Inn, I stopped with my 85 year old mother to use the toilet, the Manager and Head Chef Geoff were extremely helpful, they helped my mum from the car and back again.They are truly beautiful people.The best part is that their food is fantastic too.Call in and see for yourself.A big thank you from me and my mumAngela xxx

I visited here with my partner the staff looked like they just didn't won't to be their and were pre occupied about some 'hot tub' party however when I got my food it was beautiful this was the only good thing their was a tall over weight guy behind the bar with a big coat on who was very rude and didn't have any respect for the customers as he shut the restaurant earlier for his benefit. Awful just awful get a new team!!

Unable to provide any information on allergens or ingredients in childrens food. Not worth risking it!

Visited on a Saturday afternoon more than once, the food here is all home made and cooked to perfection by an amazing and friendly chef. The food is also excellent value for money. Will return again and again! Only complaint would be the price of the wine, they would benefit from a cheap and cheerful house wine option. Can't fault the food though, everything I've had here has been absolutely delicious!

Me and my partner visited here in January. We ordered food and we were disappointed with what we got. The food was lukewarm, and not at all enjoyable. The atmosphere of this establishment was dire as well, to say the very least. We will not be returning any time soon.

Our intention was to walk on the beach but first we decided to have a toilet stop, drink and a bite to eat. We were pleasantly surprised by the quality of the very reasonably priced menu; cheap and cheerful scampi, gammon & egg, nothing haute cuisine but nevetheless warming, tasty and very inexpensive. Very nice homemade chips. Hardly anybody in but who cares?Landlady very helpful and welcoming.

A small group of us went for lunch today and everyone was very happy with what they had in terms of quality and quantity. The prices are very reasonable also. We will return!

New landlord and a new (or returned former) chef tempted us back to try the food again after quite a gap. Have to say it was very good. Lamb casserole was lovely with plenty of well cooked veg and gravy. Perfect for a winter night. Prices mostly under £5. Will definitely be back.

The best advice I would give to anyone thinking of eating here is walk on by and save yourself the pain of disappointment. This used to be a lovely pub with a cracking menu, but now it's dire. We arrived for lunch the Sunday before Christmas, and there was no Turkey on the menu! I opted for a beef roast and it came with 4 boiled potatoes, 2 roasties , carrots, sweet garden peas, and a lump of watery cauliflower the size of a walnut! My plate was half empty. There was no mash potato, or Swede, or anything tasty. The meat was out of a packet. And the peas were vile. My partner ordered mince and dumplings, and he needed a chainsaw to cut through it. There was only one choice of pudding on the blackboard so we gave it a miss. We left hungry and went to Hillheads farm for coffee and pie! I think whoever is in charge of catering needs to eat out and see what competitors are offering at a better price! It's such a shame as the waitresses are lovely. Poor, poor, poor

I went for a birthday meal here because a friend recommended it. I was very disappointed. I ordered lasagne, only to be told that it was off the menu and had been for weeks!!!. I then ordered mince and dumplings which was dry and tasteless. The mince was reasonably OK but the dumpling was hard, dry and the cheese and leek advertised could not be detected. It was just a hard lump of something that I could not identify. I did eat it because my family were happy with theirs. They did think that it was just alright. I certainly would not recommend this pub and would not go back even though one of the staff was trying her best to make our meal more enjoyable. It is strange that some reviews on the establishment are fantastic and some not??? Mine is not!!!

I went out for the evening with my husband, we had dinner at The Marsden Inn it was a lovely atmosphere and lovely homemade fresh food. I have been there for lunch also this month both were great.

Had the roast dinners, very nice. Beef, pork and chicken is the choice. Really enjoyed the meal. Hot meal and service was fairly quick.

Took grandma waited. 1 hour and 25 mins for fish and chips and tuna melt. :-( such shame as used to make lovely homemade Sunday dinners the last time I was there.

Wonderful place, it's our local and I couldn't think of a better place for a quiet chilled out drink, game of pool and a bit of food.The restaurant side is pretty pricey but the quality of the food is great.The manager is a bit of a misery, we've been in about 30+ times to this date and he's never said hi once, considering how much money we spend in this establishment a little bit of acknowledgment would be nice.Aside from this, would still go for as long as I live here. Excellent.Bands on a Saturday night, quiz night on Wednesdays.Keep up the good work!

I went for the weekend away with the girls and stayed here what lovely staff! The beds were comfortable and rooms extremely clean the only thing is it was a shared bathroom/toilet although it was not too much of a problem what so ever. This is the second time I've stayed here and would recommend to anyone going for a break South Shields way. Comfy and affordable!

I visited with my partner and daughter age5, I must admit it is a while since I ate at the marsden inn. Food was fantastic, loads of choice, specials board, kids menu.Saturday afternoon I can't believe it wasn't a lot busier. The bar area has been refurbished beautifully and the staff advised of plans to upgrade guest rooms and the upstairs function.Staff were very professional and polite, a credit to the establishment.Will be visiting a lot more regular.

Visited this hostelry for a reunion, and it was a great night. The offer advertised was for two steak meals with all the trimmings and a quality bottle of wine for £20, too good to be true. The sirloin steak was an above average portion and cooked to order with tomato. mushroom and fabulous onion rings, The wine was red white and rose, the white was Hardy's and of a good quality, the red and rose were of similar quality and the red Merlot went down a treat. They offered two desserts for £5 and the portions were above average. The serving of Apple pie was to much for some.The staff were delightful and coped very well with 19 former colleagues having a great time. will definitely return.

I was here in April last year and had a beautiful Belly Pork main course and it was with some excitement that I saw it on the menu again. Ordered it straight away with potatoes while step son went for the Belly Pork with chips. Wife went for the quiche with salad all priced at £4.50 on the specials board. On the plus note the chips were beautiful and son was greeted with a veritable mound where as I exchanged chips for potatoes and recieved 4 new potatoes. Belly pork instead of being beautifully tender with great crackling was rock hard and looked like it had been thrown in a hot oven and left. Wife recieved a 2 inch square piece of plain quiche which was not even very nice. All in all place has rapidly went downhill and I for one will not return until they find a chef who can actually cook. As these dishes were on the managers specials board I shudder to think of the standard of dishes on the regular menu. Do yourself a favour and eat elsewhere.

Dad and I stayed here few days enjoyed our stay very much great atmosphere Sunday night excellent with tommy and Sean on karaoke what a laugh had a great time and dad even loved it be back soon thank you for a great stay .

stayed at Marsden Inn saturday over night 1st june 2013 i was very nicely surprisedstayed there a lot over the last 30 or so years and found it very good indeed but it seemed to go down hill a bit Steve left for a while but know after this time it was great Manager Sean was real good with everyone it seems to b thriving again meals are very good and there are a big choice on the menu with specials all over the place on the board and above the bar,:wish i could write as good as that with chalk;the whole of the bar looks to have been revamped and i might add it looks brill all polished and good to sit in as is the whole place.upstaires rooms and facilities are very good and very well looked after we realy enjoyed our stay THANK YOU.

This is a lovely cosy pub which is our local.On a couple of occasions we have been there they have stopped searving early at one time it was 18:30 even though it states they serve food until 8pm The food is lovely but the mean is a let down very little choice

Walked along from south Shields with the little doggy, and ordered a bottle of wine to sit outside at the front of the pub,,Staff were very friendly and the inside is very nice,, clean etc,, what does let this little gem of a pub down is the outside,, the paintwork is in need of re doing and the paved area was filthy, covered in cigarette buts and assorted rubbish, give me 1 hour and i would have it spick and span,, also the prices are a bit steep,, £15 for a bottle of italian plonk £4 in Aldi and 95 pence for a packet of Walkers crisps,,, Not a great deal to do to make this place perfect,, please try,,, will pop in again in a month or so to see how its going

We had lunches there two or three times in the past, during the week and at weekends, and it was always busy. The food was good, not great, but good enough for an informal, filling, traditional pub meal. This time, although the service was good and food prepared ok (quantity does not equate to quality) and notwithstanding my that 'medium-rare' steak was _very_ rare, the meals were uninspiring to boring. The restaurant was quiet with very few customers. Others in my party, elderly parents, liked the white wine, but they were out of stock of any dry red... in a pub?!?I got the impression the Marsden Inn was suffering from some internal issues... staff doing their best, but... out of dry red wine, some 'specials' unavailable and the chef not knowing the difference between a rare and medium-rare steak (which, admittedly, most pub chefs can't get right).It is a very competitive market now. There are several much better places for meals nearby (The Rattler in South Shields for one). My feeling is the management needs to address some basic issues if the want to attract customers. Shame, really, for such a good location and otherwise nice pub.

visited with my daughter for a late lunch. apart from the apathetic staff dirty table (which was cleaned for us when we asked) the meals were dreadful. really cold and tasteless. my daughters vegetarian burger looked like a thin slice of carpet (tasted like it too) the side salad was limp and appeared days old. needlesss to say we left our meals and have not been back