Sundial in South Tyneside

Truly truly appauling. Have never eaten here before and so thought we would try it to see if it was any good . Positive start with friendly helpful staff. Ordered a smash burger and chips. Then the wait , of at least thirty minutes for luke warm cheap bookers burgers smothered in as much cheap bookers melting cheese sauce that you could not see what they were. Definitely only good for when you are either 1. So drunk you don't care what it tastes like or 2. When you are so hungry you'll eat anything because it's food.

Popped in for a pint after taking the dog for a walk on the beach. Friendly atmosphere. Dog friendly.

The best visit ever Fast service lovely vibe Unreal food the desserts are out of this world I will be returning You won’t be disappointed

Too loud, our cokes were served in plastic cups and we left due to lack of choice on the menu.

Just paid £5 for 2 halves of coke 05/10/2024

Lovely people. Very young children and babies. Nice pint.

Beautiful location, fantastic outdoor area with some great music playing. Myself and my husband had visited south shields for a mini break with our dog. We were able to sit outside in the sun. The staff were amazing. They came out with a bowl of water for my dog and then later who I presume to be the landlord, brought her a tray of roast chicken. Absoulte gem of a pub and if we come to south shields again ( which I think we will ). The New Sundial will be top of our list of things to do

Lovely pizzas 🍕 nice pint, only thing was the music kept going on and off every few seconds, chinese torture!

We ordered a mixture of different reasonable priced pizzas and seasoned fries from the outside bar as inside was closed and they were all were delicious I would definitely recommend and return

A huge thank you to Jan, Omar, Rachel and their team. You made our day so special from start to finish! Your love for what you do shines through in every aspect. We will always be greatful for making our vision reality. Thank you again!

The food was good. Was very dog friendly and they even had a jar of treats for dogs. Staff were helpful and Friendly.

Fabulous food and pleasant experience,will definitely be back

Ducked in here out of the rain and so pleased we did. Decided to have food. The pizzas were lush especially the Kiev. Garlic heaven 😋 and the home made burger sauce was lush too. The little Mr had a burger and said it was really nice. Having been brought up in pubs he's a tough cookie to impress. Staff and Service was fab, I've seen the reviews about wait times when it's busy. Give them a break, hot weather and short staffed isn't easy. Unless you've worked it pipe down and be patient!

I love the place however i hate the fact the tables are always sticky. Using the same cloth for half a dozen tables just spreads thr gunge around.

Really wanted to like it here as I have fond memories of being taken here as a child in the 90s... disappointed. Paid £2 for a scoop of ice cream for my daughter which wouldn't have filled a local beach fly 🪰 shame as the decor is beautiful. Definitely not the best value for money (and I'm not solely going on ice cream...I'm not Mr Whippy) the drinks are rather pricey too. Sorry 😬

Waited a while for food,but waitresses were very busy.we asked politely if our food was ready.and the nice waitresses brought it straight to our table,and apologised to us for the wait.i found the waitresses very friendly and polite.and also the barman was a very friendly person. Good service goes along way,with me and my wife. And I've got to say we both said our meals were fantastic. I would highly recommend,the sundial to all my family and friends. Thank you we will definitely return again.

Absolutely poor service. Waitress didn’t even no which table number to deliver food outside too. We were told 45 minutes for food wait - ended up to be over an hour late without any communication. If you’re unable to cope don’t serve cooked food. Toilets are filthy too. Whoever runs this establishment really needs a good kick up the backside and employ more staff.

Really disappointed, visited for lunch with my 2 young children we waited 45 minutes for our food after chasing up after 25. Food arrived and was dried up, looked like it been sitting under heaters for ages. My kids were super hungry so we just ate it, but really wish we hadn't. Staff were alright but were never asked if everything was ok and no apologies for the late food.

had a band on really loud outside during the bents park concert. it’s 4 sundays out of the year they do the festival, feels a bit disrespectful to have a band playing at the same time especially when the festival brings a lot of custom in anyway.

This is an anti British pub that does not accept Scottish legal currency the owners are very aggressive and rude and need too take a long look at themselves.

Sun dial today was absolutely disgusting not only could you not buy a glass of Prosecco but this week you can’t buy a glass of wine at the bar. Apparently it’s too inconvenient. Not only can you buy a pint behind the usual bar. You can buy one on the terrace but it’s an extra 1£ per pint. This pub is extorting as much money as they can but not supplying a worthy service. It is ran by young kids that’s trying to supply a service but obviously ran by some kind of Arthur Daley. Really poor customer service from above the workforce try there best but to no Avail. Ripping people off big style.

I bought 2 fish and chips and bought two chicken Gordon's and chip 2 kiddies meals was with ice cream and 2 fruit shoots for 5.99 each also the two fish and chips the fish was laced in oil and water was on plate also the chip were burnt to the stage were you could not eat them so after complaining the said they can't give me a refund but they give me grandchildren chococolate buttons on there ice creme then said il not be getting a refund not be going to the sundial again total disgrace staff were brilliant.

Ive never eat there but i asked the staff who owns this pub whar brewery .. none of them know out of 5 staff members lol

Nice sunny day, busy but served quickly, staff friendly and hard working,

absolutely disgraceful service from security. disrespectful and disrespected to my face. used the toilet , security calling names to other customers , absolutely discusting just because i am 17 and young. do not recommend for staff service if the staff are allowed to speak to customers like this.

Came in about 2 weeks ago with the family and the first thing we witness was the owner screaming at staff members, we quickly sat down as we had 2 small children with us and grabbed some menues. My wife waited at the bar for about 10 minutes which is unacceptable on a Tuesday afternoon and all for 2 flat pints and a glass of tap water with a lipstick stain on the rim. If your heading down to the sea front AVOID the new sundial at all costs

Good food, good service and polite Staff idely situated on the sea front next to the Fair...

Went for 21st birthday party, bit cramped downstairs and not conducive to dancing or mixing

Went for bottomless brunch today and Hannah was fab, food was great, no waiting for drinks, would defo recommend

Lovely Sunday dinners, you can take your dog into certain areas, with free dog biscuits, Staff are helpful and friendly, they serve food. it is a very popular place, if a bank holiday they don't serve food as so busy.

Can't fault the place, this was my third time here after being here for Sunday dinner and lunch on two different occasions. This time having bottomless brunch for my sister's birthday and each time has been spot on. Would definitely recommend if you haven't tried them out yet. Food is to die for and the staff go above and beyond for you especially Calvin when we had the brunch. Will definitely be back.

Went in for a couple of drinks and had a pizza to share with chips it was lovely the service was a bit allover the place as it was busy they seemed to be running around like headless chicken's and looked stressed apart from that everything was fine good atmosphere and good food

Popped in for an early morning cuppa while out walking. Really nice latte, Mocha and the kid loved her hot chocolate. Lovely friendly place. Staff were great.

Just had Sunday dinner in here and wow! Staff are polite and friendly, food was absolutely tremendous! Definitely recommend! Price is sensational aswell!

Normally the Sunday lunch is spot on but when we asked for roast beef this time, instead of it coming in slices it came in form of a round thing which tasted like tinned stewing steak . What a shame as it let the whole dinner down. Why have you changed a good thing?

Best thing for me was our dog was welcome and offered water/treats as soon as we sat down. Food I thought was pricey for portion size. Quite slow to receive too, considering only a few customers in at the time of ordering.. No idea where the tea came from no difference between that and the water used to make it. No colour or taste whatsoever. Must remember to bring some real tea bags should there be a next time.

Originally wanted the coffee and cake advertised at the bar and on the board behind the bar. Asked what the cake options were (checking for allergies) and the girl didn’t know. Said she would find out. Put a radio call out. Stood and did nothing while waiting. Asked if I could order a dessert and drink for my daughter while waiting and she was completely oblivious to my request. I went to repeat it and she put her hand up for me to stop talking. Wasn’t quite sure what to do. Then realised she had headphones in. Turns out no cake was available. Said I would have a lager shandy instead along with a dessert. After staring at me blankly for a time she asked me to repeat what I’d said. She went to get the shandy but needed to change the barrel. Said she would take payment and bring it over. Went to sit down. A large queue formed and nobody else came to help out. By the time she came back the queue was down the stairs. My drink wasn’t forthcoming. I didn’t want to aggravate the queue of people so waited for my daughter’s dessert to arrive and asked for my drink. It was brought over almost immediately however it was clearly the dregs of the barrel topped up - tasted disgusting. Tried to reach the bar to complain but gave up. Left most of the drink but lesson learned not to come here again.

Banging food chic burger and chips was lush. Slow at the bar but there was a function on

Bottomless brunch- Genuinely faultless. Staff very friendly, accomdating and quick responding the drink orders. Place was immaculate and the food was beautiful! Would highly recommend

we went over the weekend, the place was really busy. Long wait on food, which is great to see a place so popular. What was disappointing was the way people behave with the staff there who were being respectful, kind and trying to trouble shoot. We overheard people being so rude and obnoxious, why be like that??! We had food, it actually came far sooner than we had been told it would and it was superb. The staff were great, dead helpful, and decent. The atmosphere was buzzing and the place was clean and tables cleared double fast. Beers were spot on and we were pleased we went. Excellent experience had, thank you.

Lovely open set pub Wasn't busy and bustling laid back atmosphere and the Sunday roast was gorgeous.

Just been to the sundial for lunch absolutely disgusting 4meals spent 59 pound for frozen rubbish won’t recommend to anyone

A nice place to pop into to have a cold beer and something to eat.

Had a lovely night at the sundial down the sea front. Lovely service . Well organised. Free ice creams for the kids and a basket of chocolate bars. Rachel Mckeith your doing a great job !

Avoid at all cost, first of all a big situation made about our party moving to a bigger table after food had been ordered the manager then informed us that due to the pub being busy which it was not we had caused a big problem, when the food arrived the portion size was terrible for the price payed and 2 of the 3 pizza where sent back twice due to being under cooked, also sent the piri piri panini back as there was no piripiri sauce and very little chicken.. service was terrible staff did not know what was going on and the manager was hounding the staff to keep busy which in turn made the staff feel uneasy and not be to carry out there job very well

No non alcoholic/ low alcoholic beers/ lagers/ ciders. On Pepsi all night.

There was a an error in sending the food to the kitchen which caused quite a lengthy delay in our order. This can happen anywhere and talking to other customers, it was a one off. The owner/manager was apologetic and dealt with this setback swiftly and effectively. It is clear that he is passionate about getting things right, so fairplay for that The food was really good when it came, as was the beer. Great location and I would recommend stopping off here for some scran or drinks if you are in Shields.

Amazing food and drinks the service was spot on

I had the tuna Mayo wrap which was lovely and my partner had fish and chips and said they were really tasty. Reasonably priced too

Great food, excellent service and lovely atmosphere. Special mention to the new management who are outstanding. Well done on everything you’ve done to make it so good. I’ll be back 🚲👍

Always really quiet when I've been here to meet friends and as we're there to catch up the quiet is perfect for hearing each other lol The coffee is absolutely horrible, there was an aldi jar of coffee on the bar so I'll never buy coffee from aldi either!

Visited saturday 2nd march. Man on the bar was new and clearly hadn't been given sufficient training, not his fault. we all have to start somewhere. I asked if I could upgrade fries to dots chips, and he had to check with the chef. I apologised if I was being awkward. He said I was, and the chef doesn't like requests. I decided to just buy them as extras. The server came to our table to double check if what we orderd was correct ( no issue with this as it was loud). Food came in around 45 minutes it was hot,Pizzas were tasty,loaded chips could have been better if fries were used instead although the pulled pork was bland in flavour. we weren't offered or advised on where to get condiments. The children didn't get their ice cream with the meals and no-one checked back to see if everything was ok for us and table still hadn't been cleared down 25 minutes after we had finished. I understand it was rather busy with a loud rowdy group in however customer service skills could do with improvement. Food 8/10 Customer service 3/10 Shame really as the food was nice and great value.

Was 7 off us went he on Saturday afternoon .bottomless brunch was perfect highly recommendl.and we will be back xx ccocktail we're lovely

I've been to the Sundial a few times recently and the food has been super tasty everytime. Today we went in with the kids and dog, we had such a lush Sunday dinner! Everything was just gorgeous, cooked to perfection and the Yorkshire puddings were huge. The staff were super helpful too, defo our favourite place to stop off for food/drinks when down by the beach.

Just home after a delicious bottomless brunch, I choose the cocktails option. Fantastic drinks & brilliant staff who couldn’t have done more. Thank you! X

Lunch with friends was really lovely definitely be back soon

Nice to find homemade food not another chain. So tasty!

Food was excellent hot plenty on plate massive improvement under new management spotless clean as well

Always my first choice, great place to rest on a dog walk as we can bring our pup in with us. Great food, lovely staff.

Booked bottomless Brunch with a few of the girls it was amazing! Service was fantastic the minute we walked through the door the atmosphere was brilliant staff are super friendly, The food was lovely staff checked on us every 5 to 10 minutes to check if we need more drinks which was great. Most definitely worth the money

Went on a Saturday night on a date, didnt have food. It's the most chilled out in shields. Beautiful decor and you're literally sitting on the beach! Recommended 5 star

Now it’s under new management I feel like it’s very friendly and welcoming. The new owners are so lovely and want the best for anyone that walks through those doors. It’s immaculate inside and the cake and coffee is incredible!!Xxx

Heard good things about the Sunday dinners must get down to try one soon 😀

Been to the sundial the last 2 weeks food was lovely and staff are always checking everything is okay Rachel and Omar the new owners are doing a brilliant job please don’t read the negative reviews as a lot of them are from a while back go down and give them a chance x

Great place for food and what a friendly atmosphere the place is modern and super clean and right on the beach new owners are fab people really makes a difference on the place xx

Lovely pub with a nice atmosphere. They are dog friendly and it got a little loud with barking at one point but the food smelled lovely and we are looking forward to trying it in the future.

We popped in today for some late lunch and mini Celebration. It was lovely to have an immediate warm friendly welcome from the staff. The ordering process was easy, menus were provided at the bar and we were told about the specials which were also available. We ordered the tomato, mozzarella and pesto wrap from the main menu (will definitely order again) as well as potato skins and the beef dip from the specials. The portion sizes were great, reasonably priced and the good old fashioned real chips were a delight! So nice to have such a family orientated business on our doorstep. Thanks Rachel, Omar and team!

Excellent Sunday lunch. Friendly staff. Will return when the weather warms up. Smashing place , great views .

Long wait for food veg in bowl luke warm burnt roasts . Potato tasted spicy although a child's carvary was ordered but we said only Yorkshire and little potato still charged 6 quid

Fantastic venue...the food is beautiful ..and staff go above and beyond . ..Rachel and omar are perfect hosts ....faultless

New management are lovely and very professional. Food was delicious. Definitely go back again as I believe this place is going to be the No.1 beach front attraction. Knowing what this new management is capable of doing.

What a lovely pub this is would highly recommend this place to everyone modern clean space good quality fresh food and great event space

Love their mac and cheese with side salad the chicken Kiev pizza is to die for and they do very good caverys. Best cauliflower cheese I have ever tasted! Staff always very friendly. And it's also dog friendly. Car park to the side can pay online. Will be first place I would visit coming back to England. ❤️

What can I say? Top class 👏 👌 👍 🙌 ❤️ 💯 Top food, great entertainment, lovely staff, mint location = A top coastal venue. 5 stars all round.

Food was good, service was slow. Queued quite a while just for drinks then even longer for food. I would suggest extra staff on when there's an event on in bents park

Food ok was a bit to processed but it was fine

A Friday night and this venue was so quiet they decided to close by 9pm. We were meeting friends here after a trip from London and decided to get some food, we were asked to order immediately as the kitchen was closing. We opted for a few items which weren’t then available instead opting to get the chicken and fish platters, fish out of stock so needed to opt for the meatless instead. Neither option was of particularly good quality. Quite tasteless and bland. The table was very sticky and could have done with a good clean, considering it was so empty you’d think the staff could get on top of some of these basic tasks. The venue nicely decorated and a nice pool table area, being enjoyed by some patrons. It’s a mediocre venue and not one I’d be running towards in a hurry. Such a shame could be improved easily so.

Just popped in for a quick bite to eat. Sat outside with our dogs and the place was just filthy - wouldn't take too much effort for the two staff who were sat down inside to pick up a dustpan and give the outside areas a tidy.

Situated yards away from beach and fun fair. Visited on a busy Sat pm where service was good .

Food and drink OK but no real ale. Toilets were immaculately clean!

What a great afternoon sitting in the sun having a few drinks listening to a great band.

Fun in the sun. Live music outside with plenty of seating and a very good selection of beers and drinks. Would definitely recommend.

Lovely pub, decor really nice. Not much happening mid week evening.

Attempted to go for a meal after visiting ocean beach but was very let down by the menu, haven't been here in at least 8 years and everything has changed not good for gluten free nor for anyone with with decent taste buds

The chicken was dry, the fish wasn't cooked and the batter wasn't crispy at all

Large, spacious pub. Good Guinness and great music. Closed very early. Table a bit sticky: I sense the place needs a good clean. But overall I had a nice time there for 90 minutes. Around £4.70 for a Guinness.

Food was absolutely delicious! Good size portions that fed even my unfillable pre-teens stomach! We visited on quiz night, so was a little rowdier than I would have liked for a family meal but everyone was very polite and respectful towards me and my family so it definitely didn't put me off returning

ABSOLUTELY DISGUSTING 💯 SERVICE - OK FOOD - DISGUSTING ! TABLES - DIRTY TOILETS - DISGUSTING BABY CHANGING - DISGUSTING Me and my family came this week for food and we defo will not be returning at all, this place has definitely gone way down hill. Food wasn't cooked right at all, some food looked re-cooked over and over, while our chicken still had blood in all over, I havnt a clue who they actually have in the kitchen cooking but they seriously need talking too. The place was not clean and tables dirty with staff just sitting around ! Toilets again DISGUSTING and baby changing rooms too that I couldn't change my little boy !! Hnoestly the management need to sit down and access this place ASAP its ridiculous.

Food was OK, but place is a mess, busy day or not, does everyone not expect a clean table, and lipstick free tumbler

Awful place granddaughter hit her on a breakfast bar sticking out trying to get the staff was awful .....would never visit again and very expensive

Went for food firstly the staff behind the bar 2 girls were lovely. Waitress who served us the food was miserable and not very sociable. Food not so good. Not much on the menu. We sat inside waited 40 minutes. food was served in cardboard bowls chicken looked and tasted like it had been sitting there all day and had been reheated . The toasted wrap was like cardboard hardly any filling inside. Food not worth the money you pay for it. Tables had not been cleaned/ wiped down. Maybe need more staff in busier times. Will not be returning.

Had a wonderful afternoon.. Kind staff.. Decent ales... Lively atmosphere

Food is the worst I have ever tasted in my life. Deep fried everything. They post photos on fb of their food and its nothing as advertised. They must of hired a different chef for that day for the purpose of the photos. A 1 star rating for the food here is too generous.

Great little pub nice friendly atmosphere.

I was attending a wedding 💑

It was mainly great casue the staff woman where very good looking! 👍😁

Definitely went down bill from a few years back, nothing classic on the menu, just burgers and pizzas, which are dry and rubber, kids meals now cheap fish fingers and served in a small cardboard circle tub. Shields being busy and the pub being empty is now understandable after visiting, staff were lovely, pub with dirty with huge cobwebs hanging above our table

The food was not very good at all and definitely not worth the money. At one time the food was really good but since the change of hands it has gone down hill. Even when asking for drinks they didn't have very much, Although the staff seemed young they were polite

Very busy- slow service at bar-unruly children all over- didn't want to stay to eat

We went to celebrate an engagement, the staff were unhelpful, the toilets smelly and dirty, drinks served in glasses that could have been cleaner.