The Lounge at Boldmere in Birmingham

No refund!! I booked my 40th Birthday party to celebrate at the Lounge Boldmere rd Sutton Coldfield 19th October 2024. 19:00 til 1pm. 18:00 my DJ called me to say that there was no room to set up the music as there was an ongoing live band and a Football party. On arrival 18:00 with the food there was an ongoing Baby shower, live band and Football party. During the meeting prior to the party the manager Shawn informed me that the baby shower would be finished 16:30. I was forced to send my family and friends away to my Flat to eat the food prepared. I called the manager Shawn and Rob the owner Monday morning to receive my £200 deposit and to explain the situation that I attended the Lounge Saturday evening to set up my party on arrival the club was already booked. The manager Rob shouted at me that he was not going to give me a refund that he booked a small section of the club for my party no room for the DJ with the ongoing live band and Football party. I was very upset as I would like to celebrate my 40th Birthday party at a nice location. I do not believe that the Lounge is an suitable location for African Caribbean functions as I didn't feel welcomed no support for Caribbean food or music, also I did not receive my refund.

Great live music venue saw "wired" great party band in a lively venue

Nice place with a good atmosphere, very comfortable and pleasant restaurant.

The food is fantastic, and the staff is very good. However, I am concerned about the security company that works for this bar. The security company is not paying its employees,didn't have proper proofs of paying but the company is receiving money from the client bar. The manager should take action against them and reconsider the contracts with the company.

Lively bar with live music. Enjoyed my visit. Staff were good and served as quick as they could.

No food. But the crisps were great. Saw the Amazing Father Teds play. Raucous fun. Look for Nicole behind the bar...she pours a perfect Guinness. Definitely returning.

Good fun for a dance on a Friday night. DJ was playing all the cheesy classics! Drink prices were reasonable.

This place is dump! Rough clientèle, sticky floor and long wait at the bar. This bar actually brings Boldmere down! Wouldn't recommend

Absolutely a dump, sticky dirty tables. Uncomfortable atmosphere, there is nothing nice to write about this place! This bar brings the area of Boldmere down, always fights outside and shouting!

Was a good spot for an early evening drink. Looked like they have very regular entertainment. The band was setting up while we were there. A good amount of space and plenty of selection for drinks. Ode go back 👍

Ask for a drink that was completely different to what I asked for. Watered down and vile. Gin was absolutely diabolical. Music kept cutting out.

It is a brilliant place for great food and entertainment.

Went to watch the Peter Kay tribute act they had on this month. The guy himself put on a great show and I have nothing bad to really say about that. We were told a DJ would also be there on the night. Unless they were wearing Harry Potter’s invisibility cloak, they were nowhere to be seen. The venue itself though needs some TLC. While he was performing the disco lights were just constantly changing colours. In parts when he would accidentally hit his microphone the stage plunged into darkness, only coming back on by tapping the microphone again. Ridiculous. The seating for the show was just grab and table and hope you can sit with your party. We moved multiple times to try and find a cleaner table, but they were all the same. Covered in empty glasses and sticky liquids. Thought they might have cleaned up a bit and maybe arranged the seating better.

Gone down hill steadily over the last few years. Looks rough from the outside and feels rough on the inside. Used to be more of a bistro style bar when it opened, but now is just an uncomfortable 'sticky floor' place. Horrible place.

Great music and drinks everyone just having fun , The food was not great which is a shame.

Great music venue, wish their were more chairs/stools but it was fine standing if you don't mind that. Sound quality was great. Lots of people dancing. Got served quickly and efficiently. Lovely beer garden at front. And if had known would have booked a night at Travelodge over the road. No parking but their was plenty of parking along the main street

Fabulous drinks and great atmosphere Fabulous bar .

We had tickets for an Irish act Black Jack Davy (he was brilliant )We were a party of 11 out for our friend's 60th Birthday. We arrived at 6:45 to find that no tables were left as the venue had allowed walk in customers who had no tickets! At 7pm the bar staff came around and told us we had to pour our drinks into plastic cups, the type of thing you would expect to use at a kid’s birthday party. A pink gin in a plastic cup just doesn’t cut it to be honest and the lager went flat within minutes. 2 hours later the act had still not come on stage. Four of our party gave up at this point and left to go elsewhere. I have to say that when Black Jack Davy came on he was absolutely brilliant. This in no way reflects on him. I would thoroughly recommend him to anyone wanting a great night’s entertainment. However, we were all very disappointed in the venue. Booking tickets was a complete waste of time and the plastic cups a big no! Our first and last visit here but we will definitely go to see Black Jack Davy if he’s on anywhere else locally.

Great bar with life music. Nice and spacious inside located just of the main high street.

Went there last week first time place nice and clean not to many people in the pub beer ok but very expensive,

The owner, a short overweight Asian guy ordered the security to ask me to leave, baffled to why that happened but I won't be returning to The Lounge, it's a complete dump that's run by effeminate jokers.

My experience here was honestly fantastic. My bartenders shannie and karen were so accommodating and helpful in picking the perfect drink to match myy food Inside the venue : wingbox I got perfect fried mac and cheese bites, saucy wings and the meat in the burger was so succulent my mouth was watering 😋 I’ll definitely be back

Good live music with friendly people.

Rubbish, rip off New Year Eve party. Cost £20 for nothing. Free glass of “champagne” was the most disgusting sweet fizzy drink. The band stopped playing soon after 11:30pm and then the music was random considering it was a party night. There was no atmosphere in the place and other people, including regulars, were complaining about a very disappointing evening. This place used to be really good but over the last year has gone downhill. A shame but you have lost customers due to your inability to organise a decent night without ripping people off.

Wouldn't go in again if it was free drinks. No atmosphere

First of all let me point out that any photos of food are now outdated and the photos I have provided are all that is available. This is a good venue for live entertainment and not for a meal out. No crockery or cutlery. We did enjoy our meals and I must point out how hot and spicy it is. The steak strips were very tender. It was a busy night and the bar was way understaffed, each visit to the bar was at least 20 minutes wait. The ladies toilets were very poor with one of the cubicles covered in vomit and remained that way until the end. So clearly no inspections were carried out. At least one of the cubicles didn't lock. I suppose that if the staff are struggling to cope at the bar then the toilets will go amiss. We sat near the mens toilets and the banging entrance door drove me mad. A bit of time and effort would solve these problems. You'll always get the money in the till but it's equally satisfying to have customers leaving happy and not disgusted. On the plus side, it is a well laid out sports bar with multiple screens of live sports. Live music every Saturday and reasonably priced drinks. Recently in lanzarote a similar type of bar had cameras set up so the live entertainment was shown on the screens while performing. Great idea.

First time here reggae group was on nice place and nice staff it was a good nite sure to be back soon didn't have anything to eat

Quiet at half past five today but the chef was very friendly and the pulled pork loaded fries were incredibly tasty and a healthy portion at a good price (£10). Left me full and happy. Looks like there's lots of live music going on here, although we were a bit early to catch it today.

Nice pub great acts on worth a visit good management

Freindly, great beers and entertainment

Good atmosphere ,good for live music

Friendly staff, great atmosphere wish we'd turned up earlier

Its great place for beers and music on a Sunday afternoon. Entertainment on a weekend starts 21.30 ish

Had to walk in then walk out on Sunday the music was that loud nearly burst my ear drum

Very busy place nice to meet up with loyal friends

Nice pub, great atmosphere!! Have some great live band on

Good bands good beer and good atmosphere

Good live music Bank Holiday Sunday should monitor how many come through the door as was really uncomfortable couldn't move. Long wait at bar regulars got severed 1St even if they just walked up to Bar well expensive then to make things worse put prices up even MORE once there was door staff so I'm paying there wages NEVER AGAIN.

Great venue for live music on a weekend. Follow them on Facebook for more information and upcoming gigs.

Really nice place, good beer, friendly atmosphere and friendly staff. I was really surprised how decent the prices are given that it's boldmere.

Good music, but no food last nite,waiting for new cook?

Absolutely brilliant night out beautifull staff give it a go you won't regret it

Not cheap, but great live venue. Good atmosphere and clean.

Great night out good atmosphere and great music

Ok. Unfortunately attended wake. Room was pleasant enough. Not much food, people at end of queue did not get much if any but maybe more people attended than expected.

Great place to go for a drink. Will deffo go again

Drinks way to expensive for Boldmere. 👎

Very loud. Decor is not very inviting. The tribute act we went to see was awful!

Excellent service and excellent staff overall excellent experience had a fantastic night people where lovely and staff and door team were brilliant ❤️

Very busy evening took ages to get a drink took into account they had the football on, but was an OK night

Went here after a works meal upstairs at regards. They were superb btw. 22 of us and and they didn't keep us waiting at all .... Unlike this place. 32 minutes was the time it took to get a flat round of drinks and to be charged how much for the privileged... Seriously get some staff. Or retrain the ones you got... Preferred it when it was the old place. Needless to say our party of people will never be returning to this place...

They charge what they like for drinks. First round came to £10 and second round £11.30 Couldn't question it at the time as they don't tell you the price but after checking the bank statement the next day noticed the different amount. Thank god we only had the two rounds there

Staying across the road at the Travelodge Lodge I was looking for an alternative to the Harvester for breakfast. This independent place is spacious, comfortable and welcoming and the staff are attentive and friendly. They offer a good range of vegan options and are happy to adapt dishes as needed. The food is made fresh to order, well presented, tastes vibrant and is made with attention to detail. The coffee was great too and it was all great value.

Fantastic venue for live music great atmosphere

Excellent night out! Thoroughly enjoyed it! The band were fantastic! Lovely bar! Will definitely visit again……

Went to watch a reggae band here a couple of weeks ago and I have to say, it was a fab night! Excellent night! Will definitely be back soon!

Lovely coffee in a fab relaxed setting!

Great atmosphere,brilliant entertainment,lovely staff.

Great breakfast, filthy toilets no soap or hand-wash no toilet roll.

Went to see a queen tribute band They were the best queen tribute i have seen But the night was spoilt by a very bad D j played the wrong type of music for a rock night All he was interested in was a bunch of girls and trying to get his leg over I was not the only one whose night was ruined i did complain but nothing was done

Had a great night loved the live band

Go there once or twice a week for breakfast well worth the 3.95 that's everything even with toast the best breakfast in boldmere

Rubbish. Used to be a great night out but not anymore!!!!

The Lounge has recently been widely advertising its breakfasts so we thought we'd give it a try. We arrived around 9.20am (opens at 9am). We asked how long the wait would be as we were the only people there and were told as long as it takes to cook a sausage. We ordered 3 medium breakfasts and drinks. No sparkling water, no lime for a lime and soda, so after paying for a lime and soda I asked if I would be refunded for it. The response was "its only 80p". I was later told they would bring it to me - they didn't. The portions were generous, lovely bacon (would of liked it to be cooked more) and microwaved sausages. The latte was wattery with very little milk. Would I return? A firm 'no'. There are too many nice places to eat in Boldmere to tale a second chance on the Lounge.

Looking for breakfast during the Commonwealth Games we decided to try The Lounge. We couldn’t have chosen better. Lovely traditional English breakfast, great price. Spacious layout and a nice outside seating area where you can people watch to your hearts content. Staff were great and we enjoyed out first visit we went back on another day.

Came for peaky blinder bash Friday and was disgusted noone really dressed up was supposed to start at 8 band did not go on till 9 me and my friends left won't be back

The Estrella was rank, and the Stella wasn’t much better! Won’t be rushing back! Spoons over the road seemed 100% compared 🤦‍♂️

Popped in to watch the rugby. Lisa was really obliging and put the telly on for us. We had a lovely breakfast. Good coffee very decent pint of Neck Oil to follow. Lisa looked after us brilliantly. Great service!!! Will certainly start using this place regularly from now on.

Great place, superb atmosphere and attentive staff.

Good drinks great staff amazing food

Nice, has pool table and quiz can't complain

Called for a couple of drinks on a late Sunday afternoon. Nice vibe. Enjoyed the music. There was a few screaming kids that we hoped to avoid that you associate with the Witherspoon pub but not too bad. A bit more expensive but worth it for the more chilled environment

Amazing staff, super friendly. We are a group of mums that go there every week now, and the staff are super accommodating, really helpful. The food is INCREDIBLE! I am Vegan and absolutely love the creamy mushroom pie that the chef makes. It’s arguably the best pie I’ve ever had in my life hands down! And it’s served up with delicious veg & fries too! Highly recommend the place for sure!

Food reasonable good atmosphere. Staff very friendly an helpful x

Never usually leave reviews but honestly the food here is top notch. Great food, great service and great atmosphere. Can’t recommend enough!

Great bar for live music there's something for every one queen this week Reggie next week blues brothers after that every week something new MY FAVOURITE NEW BAR

Without doubt one of the worst experiences I’ve had ! The bar staff were very friendly but the kitchen staff were shocking. On arrival we had to ask for menus which were pointed out and we placed our order . I personally ordered a starter whilst others ordered a main meal . In excess of 90 minutes later the main orders arrived and it was at this point I was told the starter I’d ordered was unavailable ! No apology offered , no compensation offered ! The place is a shambles and I certainly have NO intention of returning.

Family of 8 visited tonight. Some items not available on the menu. However the chef was very accommodating and cooked 3 of our party chilli con carne and rice. Nothing was too much trouble. The food was so nice, service was very attentive and we really enjoyed our evening. We will definitely be back.

Friendly team, lovely venue. Carvery loads of choice & excellent value. Dog friendly & alcohol licence. Beer reasonably priced. I highly recommend

Good live venue great range of beers too

Lovely food and friendly service.

Excellent service and excellent food, we had pan fried steak with mushrooms and onions, with salad and chips, definitely recommend we will be going again 😋

Very busy, great entertainment, would recommend, thankyou to all the staff.

The food was hot and perfectly cooked. A varied and imaginative menu. Not overpriced, good value for money. The chef was very helpful to all our culinary needs.

Entered at about 830 on Saturday and the place was packed ..but the bar was three deep ..not enough staff on..so left

It’s gone terribly downhill at the Lounge in Boldmere, over the last 6-7 months, such a shame. Needs a re-think, quality bands is a must, more astute staff, layout needs a good shake up to get back to former glory.

Fun pub , good beers , usually something on , DJ ,or group 👍

After reading quite a few very positive reviews on Facebook about the food offerings at the Lounge, (especially the Carvery), we decided to try it out and duly booked a table. After being seated we decided to have a drink which you order yourself at the bar. I had a pint of the East Coast IPA, which I would happily have again, whilst my partner , who was driving, settled on a coke. Unfortunately, there was no coke on draft, nor were there any cans/bottles. Instead, he was offered coke from one of the plastic 2 litre bottles which he decided against. Not the best of starts. Ordering the Carvery at a separate kitchen hatch there were 3 choices of meat. Beef, turkey and gammon. Opting for the beef, my partner also had 2 Yorkshire puddings, carrots, broccoli, ‘roast’ potatoes and gravy. I opted for turkey & gammon, mashed potatoes, broccoli, carrots, green beans, ‘roast’ potatoes, parsnip and gravy. Sprouts were available but we’re still being cooked and a serving for each is us was brought to the table after a few minutes. Let me say that we had both been very much looking forward to this Carvery and so it is sad that based on this meal we will not be returning. Whilst the turkey and gammon were fine, the beef was tough ….. the Yorkshire puddings which at least seemed like they were out of a packet were ‘ok’. The remaining veg/potatoes were similarly ‘ok’. The stuffing , again not seemingly homemade, I was personally not impressed with. The sprouts we thought we undercooked and possibly had been microwaved. Whilst I managed to eat mine, my partner gave up after one. I will say that the gravy and the plates were both hot. I had hoped that this local alternative to the Toby Carvery would become a regular, but sadly based on this visit that will not be the case.

Never really thought to eat there in the past but saw a picture of the wings so thought we’d give it a go. Ended up getting a chicken platter and it was all superb. Chef went out of his way to to create the dish on the spot as they’d run out of wings. Really impressed.

Absolutely dreadful… I was served a glass of gin and tonic … bland to say the least ! … I had 2 sips and notice that the glass was chipped and cracked the glass was thin so could have easily cut … when I told the bar tender she … just tipped the gin in to another glass !!! Shocking

Visited last night for the first time since Covid restrictions, and upon first glance was pleasantly surprised at the new layout and renovations. However, when I tried to get a drink at the bar, I had somehow become invisible!! Only 2 female bar staff serving...

Been twice in the last few weeks and have been unable to get food. The first time the American menu was advertised but not available when I went during the week. The second time I went about 4:30pm on Sunday and they had run out of caverys. Also the music was turned up while we were there and it just meant that everyone was shouting at each other. I hope I get a better experience next time as I used to enjoy coming here before COVID hit.

Popped in for a quick quick on my way through and couldn't fault it. The decor is very upmarket but with reasonable drink prices. I was served by a lovely member of staff called Leah. She was very attentive, made suggestions of drinks I might like and was constantly cleaning. All in all a five star experience without the hefty price tag.

Surprise party for my daughter arranged by my son in law. All went very well until the bar stopped serving at 10.00pm! My son in law had made arrangements with the manager to extend the bar, but it seems, because they were off sick, that had not been passed onto the bar staff. Very disappointing, Tesco Express did well out of the 80 odd guests as did Weatherspoons. The band, Freefall, also had to end their 2nd set early too!! I sent a messsge to The Lounge expressing my disappointment but 3 days later still no reply. Doubtful any of the 80 odd friends and family will ever return

Nice place and staff are friendly

Awful bar service. Lady behind the bar didnt have a clue! Not much of a queue, but still a 20 minute wait.

Nice seats seem a bit low just remember to get there before 8 £5 entry fee after

Good night but don't think you should reserve tables when changing money to go in

Visited The Lounge to watch a live tribute band with friends. The band were fab! Atmoshpere in the place was great, lively and friendly. Huge selection of drinks. Seats inside were a tad uncomfortable, very high backed and barrel style tables. Nevertheless, I'll definitely be back.

Arrived for brunch (4 adults one small child). Only 3 or 4 other customers so we assumed service would be prompt. Waitress took order and we were served drinks after a few minutes. Unfortunately, the only other staff member had “disappeared’ and the girl who...