The Lost & Found in Bristol, City of

Thank you for such a lush morning/afternoon... Amazing bottomless brunch. Best ever...

Luke was great, really good service and nice food had a good night.

Just popped in as on a Monday few places were open. Glad we did though. Staff were great and the alcohol plentiful

When being seated, offered a seat right by the swing door when there were lots of other tables available. Not asked if we would like a second drink or if our meal was ok so only had one drink each. Had to ask for the pudding menu 45 minutes after finishing the main course and was brought the bill. Neither pudding was available out of a choice of five. Not offered coffee. Asked for the bill with a voucher towards, two waiters did not know how to process this so requested the Manager. He came over and said quite abruptly 30% discount, the voucher was for a monetary amount so this was explained again. Went to the till to pay and the QR code would not work so was manually input repeatedly. The food was lovely but the service was shocking. There were several large groups but the restaurant was not full.

Luke was very accommodating, jolly and lovely!

Lovely service from both the waitresses despite them seemingly having a difficult group in at the time. Food was all incredible. We had a camembert, steak and a chicken dish for main, creme brûlée and sticky toffee pudding for dessert. Compliments to the chef. Thanks for a nice evening!

Great food, friendly and helpful staff, fast service. Food was delicious and waiter was very helpful. We very much enjoyed our meal

Main course better than average. No longer did the desert we wanted on the menu. So we had coffee instead, it was cold. Understaffed.

The bottomless brunch was absolutely awesome! The crew were lovely and enthusiastic, the food is better than your average bottomless brunch and the green machine is less green than you'd expect.

We were served by Bimm and Ritz, both excellent servers doing a great job for us. Food was good and fast, big portions for bottomless brunch, we were a small group, first time here, would definitely recommend for large and small groups.

Really enjoyable and interesting experience at Dinner in the Dark! Many thanks!

Headed here for a friends birthday at the weekend, and it was very pleasant. Music wasn't too loud, food and drink were excellent. Would like to highlight bartender Yamuna for looking after us so well, she was extremely polite and friendly.

Ritz era una camarera encantadora y un servicio personalizado rápido. La calidad de la comida era increíble y lo recomendaría encarecidamente. El lugar se ve increíble y el ambiente es agradable y frío

Came here for a first table (or shall we say last) server Ritz was so lovely! She was very polite and very helpful! An absolute angel if you ask me!

Wonderful atmosphere with brilliant service by Gosia and amazing manager Fiach !! Highly recommend their lunch sandwiches and avocado salad！！BLT sandwiches are always my first option.Their chief did a really good job on seasoning. Meanwhile lunch time is always quiet in here, lovely place to have a small rest!!! Impressed by manager Fiach ,he is very friendly and helpful. Serving hot water for cold days and that’s really mindful for Chinese students like me. He said he had lots trips to china which capable him to speak good Chinese. So you could even try order in Chinese 🤣 He is always considering what’s customer needs and offer help in time and has a great sense of humor. Overall, very cozy and chill place to go with responsible taste in food and wonderful service

Binz was great, she made sure that we had a constant stream of drinks. Food was lovely. Would definitely recommend to friends and will come again.

Great waitress Bim, really friendly and efficient. Food was great and the drink kept flowing... The strawberry fizz was delicious. Great skin too glowing x

Luke was our waiter and he was amazing!!!! So friendly and attentive, give this guy a pay rise!!!!!!!! Thanks Luke xoxoxoxoxo

Disastrous Service & Rude Staff – Avoid at All Costs! I rarely leave negative reviews, but our experience at Lost and Found Bristol was so appalling that I feel compelled to warn others. We booked a table well in advance for a hen party, making it clear we were a group celebrating a special occasion. The restaurant was happy to take our booking and our pre-paid orders, yet from the moment we arrived, we were treated with hostility and disrespect. Within 10 minutes of sitting down, we were told to be quiet—despite the fact that we were a group of mature, professional women (including the bride’s 60-year-old mother) simply enjoying a civilised evening. This immediately set a negative tone, making us feel unwelcome. From there, the service only got worse. We were left waiting nearly two hours for our food, which, when it finally arrived, was extremely disappointing—some dishes were barely edible. When we politely raised concerns about the delay, the manager (who lacked both professionalism and basic customer service skills) accused us of being aggressive. Every person who witnessed the exchange can vouch that we were respectful in our complaint, yet she refused to acknowledge any fault. Adding to the chaos, a server spilled scorching hot sauce on one of our guests, and rather than offering a sincere apology, the staff acted as if it was no big deal. Plates were handed directly into our hands—many far too hot to hold—and staff consistently leaned across the table with no regard for basic service etiquette. To top it off, we ordered a bottle of prosecco via the app, only to receive a tiny bottle instead—another example of their incompetence. But what really left a lasting impact was how the staff ruined a once-in-a-lifetime event. When the maid of honour stood to deliver a heartfelt speech for our bride-to-be, she was told off for being too loud and disruptive. Instead of embracing the celebratory atmosphere, the staff acted like fun police, dampening the mood and upsetting the bride’s mother to the point of tears. We gave them every opportunity to rectify the situation, but instead of taking responsibility, they denied everything and blamed us. A simple apology and some accountability could have made all the difference, but instead, they doubled down on their rudeness. If you’re looking for a venue that values its customers, knows how to deliver good service, and understands hospitality—go elsewhere. The Lost and Found in Bristol is an absolute shambles, and I would strongly advise against booking any kind of special occasion here unless you want it ruined. UPDATE: You'll see in their response below that apparently one of our party has written an apology - which I'd like to clarify is a MASSIVE LIE. I have also added a photo of our party. As you can see, a civilised yet fun group of mature women. No willy straws or inflatable body parts on this hen. 🤔

Roberta and team looked after us well.

We booked this via first table (50% off food only) so we probably ordered more than normally would. The food was nice. Steaks cooked as we asked and maple pork was very nice. We would recommend getting a side dish, we had broccoli which was really nice with pumpkin seeds on top, one had side salad which was nice and fresh and another had cauliflower cheese which they said was nice. Pudding we had sticky toffee pudding which was nice with honeycomb on top and one of us had chocolate torte and said it was really nice. Staff were lovely and friendly which always makes a difference to your experience. Being dog friendly was an added bonus so that was good. Service was relaxed. We would return and be happy to go back and pay normal prices. I think we would not of gone if not for booking through first table but now we would happily visit again so the first table is good because now we would return.

Brilliant atmosphere, lovely food.

Excellent service Ritz was so good at keeping drinks topped up! Would definitely recommend. Xx

The best brunch!!! Bim was the most perfect hostess. Thank you Bim x

Our waitress Bim was amazing and friendly and the food was delicious 😋

Really wonderful atmosphere and yummy food! Bim was our server and was really attentive, kind and friendly! Really made the experience a 10/10

Disappointed with the service and quality of food. The staff are inexperienced and instead of taking responsibility or making an apology they blamed the customers.

Amazing vibe, incredible staff and delicious food!

Great service and really welcoming, would recommend 🥳

A great menu - delicious food and drink. Great service - special thanks to Robi & Gez - so attentive and helpful!

Great service good food and great wine.

Came for a bottomless brunch and had Ritz who served us. She was lovely and attentive and made sure we were having a good time. Highly recommended :)

We were asked to pre-order our food and pay in advance due to group size. We arrived on time for our booking but it was 55 mins before our pre-ordered starters arrived. Those who ordered with a QR code on arrival last min were served way sooner. The system is a total shambles. Pre-paid, pre-ordered dishes should be prioritised over walk-ins. Hungry and angry. When the food finally arrived, service was pretty awful, serving across tables with hot plates and a hot dish was actually spilt all over one person's shoulder. The food itself was unbelievably overpriced for what it was. Either dry or soggy or flavourless. Will never return.

Amazing Service from Ritz! We had an incredible experience at The Lost and Found in Bristol, and a huge part of that was thanks to our amazing waiter, Ritz. From the moment we arrived, she was warm, welcoming, and attentive, making sure we had everything we needed throughout the evening. Her knowledge of the menu was impressive, and she gave us fantastic recommendations that we absolutely loved. Ritz went above and beyond to ensure we had a great time, always checking in at just the right moments without being intrusive. Her friendly and professional attitude truly made our visit special. If you’re heading to The Lost and Found, I highly recommend asking for Ritz—she’s a star! We’ll definitely be back soon. Thank you, Ritz, for making our afternoon so enjoyable!

came here with my friends for my 21st, and we had the best time! Ritz looked after us and she made me feel so special! 10/10 service from her!!

Went for my friends 21st birthday, Ritz was amazing she really looked after us! 100% recommend for any occasion/ general meal out! Will be coming back definitely!

Great service at bottomless brunch from Ritz.

Great service from Ritz, amazing bottomless brunch

Ritz was so lovley and made our experience so much better cannot recommend enough

We came for a bottomless brunch for our friends birthday and Ritz was amazing!!!! She was so helpful and fun :) Will defo be coming back

Lovely experience for bottomless brunch, Luke was a fabulous host, thank you!!

Bim is great thanks for a lovely experience!

Bim was a fantastic host for our bottomless brunch, they provided excellent service and great laughs. Slay Bim 😎😎

Great service from Roberta, thank you so much. Fab food and a nice range of cocktails. We did bottomless brunch and it was great!

Absolutely awful experience earlier this week. My triple cooked chips were burnt. Dark brown, greasy and virtually inedible. My fishcakes were definitely lacking on the fish front. Under the hollandaise sauce were in fact several rock hard and very dry lamb meatballs. No fish at all I sent both back and we had a refund and to be fair a free drink each. The waitress was very polite and apologetic but the food was beyond redemption. How it actually left the kitchen I will never know The only positive was our very sympathetic waitress, who deserves a medal for being expected to serve food like that. I won't be going back.

Myself and my bestie had afternoon tea. We received quick and attentive service from Ritz. She was friendly, welcoming and accomodating to my peanut allergy, despite the mix up. She deserves a promotion with her excellent communication skills. Lovely experience and beautiful atmosphere.

A total incomprehension of the praise for this establishment. The welcome from the waitresses is cold and contemptuous, the wait endless, and the “Roasted Cauliflower Steak” a real scam: half a barely roasted cauliflower, thrown on the plate with tasteless beans and a few lost capers. 16 pounds for that. Needless to say, we fled without dessert. An undeserved reputation. To avoid.

Worst steak I've had , one of my sides didn't come out with the meal .complained to the waitress to be rudely told "I'm not going into it " very unprofessional , wouldn't come back even if you paid me to !

Ritz was so lovely and accommodating, food was great, highly recommend :)

A really terrible experience, which was a shame due to it being Valentine's Day. The staff were wearing quite unsightly, trainers and tatty lower half garments some with mud on their soles ans a multitude of styles. If advising clientele to dress smart you should at a minimum expect this of your staff. Our wine glasses Had lipstick on as well as a hair in another. The main courses were bland with the steak coming out luke warm, the chipscbarely any heat and me having to return a meal which is incredibly rare for myself to send anything back. We had to ask several times where our drinks were. The service at times seemed rude and quite abrupt. Despite refusing politely to eat my main what appeared to be, the floor manager still tried to charge me for my meal less twenty percent, bizarre. I was offered a free drink but by this time I wanted out. A really unpleasant experience and needless to say I certainly won't be returning and will be sharing my experiences with friends and family.

Good concept but poor execution, let down by the playlist they had on, we found it very distracting and poor taste. It took away from the magic of the experience when there is full opportunity to play something fitting such as mysterious music, instead of heart radio! Glasses and cutlery weren’t polished and could’ve done with some bigger portion sizes. The blindfolds smelt like sweat and seemed like they hadn’t been washed. We had a good time, but from people who both work in service we were slightly upset that it wasn’t as special as easily could have been.

It was lovely and our waitress Gausha was so sweet

Nice atmosphere, great food, slow and inattentive service. Had no idea who was actually looking after us and not sure any of the staff really cared! The ice bucket for the wine and condiments with the main course never arrived despite asking more than once. It was a shame the service was such a let down as the venue and the food were great.

Works meal held here, good time had by all.

Great knowledgeable service staff xx

Great brunch, Bim was great- made sure we had loads of drinks and was so lovely.

The atmosphere and the food was excellent, and most of all, the service provided by Ritz was unparalleled. 5/5

The restaurant is lovely and the food was amazing! Our server Ritz was amazing too we had a great experience with her.

Ritz was amazing and so lovely, food was amazing, lovely atmosphere ❤️

Lovely food and atmosphere. We were very well looked after Ritz :)

Lost and Found offers such a fantastic dining experience with amazing food, great service, and a beautiful atmosphere. The menu is full of flavorful dishes, each one expertly crafted. I would highly recommend the Pork Chop, one of the best dishes that I’ve found in Bristol. The staff is friendly and attentive, making sure you feel well taken care of. The stylish, inviting setting adds to the overall charm. Highly recommend for a memorable and pleasant meal!

No kidding: best food in Bristol I had so far. I had the “maple glazed pork chop”. This dish is a 30/10. I usually don’t write reviews, but this place and the dish is definitely in my top 3 of Bristol restaurants, maybe even top 1.

Ritz was an amazing waitress! She greeted us warmly, knew the menu well, and made great recommendations. She made our dining experience memorable. Highly recommend her!

Food was great, however table was double booked so was asked to leave the table

Had a lovely brunch here today. Food was amazing and service was fantastic, our server Ritz made sure we were well looked after. Definitely be back again next time we are in town!

Ritz -legend. Best service ever. Food amazing. I’d recommend the bottomless brunch.

Ritz was amazing, made us feel so welcome and couldn’t do enough - definitely worth a visit x

Selection of drinks could be better but overall good experience

Wonderful brunch. Served by Ritz (like the cracker) she was brilliant

Fantastic bottomless brunch and Ritz was amazing!

Ritz was a very good waitress, we were a large table and she made sure we always had a drink on us. She very friendly and smiley

Rits was an amazing server looking after our big group for the bottomless brunch. She kept up with drinks orders and even did extra for the girls who had to wait a little longer and was always very helpful with all questions.

Came today for bottomless brunch for my friend’s birthday had such a lovely time! The food was delicious! Ritz was our server and she couldn’t do enough for us, nothing was too much trouble, always checking in to make sure our drinks were always topped up! We will definitely be back and hope to see Ritz again! Would recommend xx

Our server Ritz was amazing at serving a big table. We had a great time 🔥

Absolutely brilliant service from Ritz and Robbie today in Bristol loads and found, highly recommend the place for drinks and service

Food was good but took way too long to arrive (over an hour).

Had dinner here for my birthday- the food was lovely. Quick service, friendly staff and a nice atmosphere

Lovely relaxed atmosphere, great service from Ritz. Delicious food and good selection of drinks.

Amazing service, Ritz looked after us the whole time to a crazy high standard. Highly recommend

I had the most wonderful birthday dinner with a group of 14 friends, and the experience was absolutely amazing! Atmosphere was warm and inviting, perfect for a celebratory evening. Special shoutout to our waiter, Tyranne who went above and beyond to ensure everything ran smoothly!

A big group of us came for a bottomless brunch, great food options and plenty of drinks! Would come again.

Really great food and selection, and our server, Ritz, was so attentive we were really happy with the service!

If you can get served by Ritz then you'll have the best time. It's sutch a chill and friendly place, the acoustic ar marvelous you can have a conversation without hearing the table next to you, food is awesome, chicken waffles is great!

Great service - kept the drinks coming. Our server Ritz was so helpful and attentive. Best bottomless brunch in Bristol!

amazing bottomless experience with my bestie, the service from ritz was amazing, she was so attentive and lovely - she made the experience really special. also she had amazing eyelashes. 10/10

Wonderful bottomless brunch. Ritz was great, highly recommend

Gosie was amazing,incredible service and so friendly and polite

Gosie was amazing and very lovely

Ritz was honestly the best waitress i have ever had

Ritz was amazing!! Made our bottomless brunch experience!! 🩷🩷

Tyrone was the best waiter ever. So helpful and attentive. Thank you so much x

A delightful waitress called NOVA. She couldn’t have been more helpful and made our evening. We had cocktails, delicious steak and sea bass. Great service.

I’m in love with this place. Wow. Wow wow wow o wow wowoowowowoowowiow. Obsessed. Thank you

Slow service to start setting wasn’t comfortable on the bench and the table was really wonky. Food was ok but not great cocktail are very good though. 3 stars 4 on a good service day

Lovely, stunning atmosphere. Can’t stop thinking about this place

Lovely place for drinks and food

Walked in, mostly empty. Served informed us about 5 menu items were unavailable. Ordered a soft drink, server comes back says it's not available either. Ordered. Food comes, no steak knives or ask about sauces. I asked for s&p and ketchup and where my side was. Clearly the kitchen forgot. Had to ask again 10min later for sauces and S&P. Steak was overcooked and inedible so I sent back and asked it to be removed. Appalling experience on what was supposed to be a nice birthday meal.

My partner and I were visiting Bristol for the weekend. We came here on Thursday and Friday, and the cocktails were outstanding! On Friday, there was a slight delay on our drinks, but it was pretty busy, and we were walk-ins, so there was no upset. It's a beautiful restaurant and friendly staff worth recommending!

Booked afternoon tea for 2 and prepaid, including service charge. Greeted on arrival politely but given no guidance as to where to find drinks etc. Food arrived and presented as “one normal, one vegetarian” by the waitress. This was confusing because we had ordered a vegan AT and not vegetarian. In every other AT I’ve had, the server has explained what the food is but this was not done. I had to check online to see that it was indeed vegan and not vegetarian to avoid accidentally eating dairy. It was clear from sight that the bread was stale as the sandwiches were curling. The brioche bun was also hard and the avocado had turned brown. We pointed this out to the server who arranged for the savoury items to be remade whilst we ate the sweet parts. Significant time passed while the chef was supposedly preparing this food by which point we’d finished our tea having not been offered any more drinks and finished our sweet food a while ago. My partner spoke to the waitress to ask for a partial refund but was told the food was on its way. We decided to leave having waited too long by this point. The server was apologetic and offered to send the food with us but we declined. This was something we had looked forward to as visitors to Bristol and the experience was entirely unenjoyable. My partner also had an upset stomach later on which could be attributed to the obviously poor standard of produce offered. Would certainly not recommend - terrible food, no atmosphere (we were the only diners) and substandard service despite a service charge already being taken.

Excellent food, excellent service, excellent atmosphere