The Lost & Found in Sheffield

We found that the people at "lost and found" are truly lost when it comes to customer service. We interacted with 4 people at the place and none of them were polite. Firstly, we weren't even greeted when we walked past the staff. Every time we tried to interact, they had a cold and bad attitude. Then, We had to wait 45 min for our food. The food was good but we won't go back because of the disappointing service. Definitely not worth it due to the poor quality of service provided.

Drinks were great Joe was great and really patient and friendly to my dad who struggles being out but not here! 10/10

Fantastic first time experience served by the wonderful Joe. Will definitely be coming back to this splendid function.

Had a great time here. Top service, especially from Joe. Proper sound guy.

Nice place with friendly people, especially Joe on the bar. Would recommend

Great spot. Great drinks. Great service from Joe, would recommend.

Great venue and fantastic service, especially from Joe. Would definitely recommend and will be returning soon.

Smashing night in the lost and found . Was great to meet the bar tender Joe and local yokel Ben (pronounced baen apparently), couldn’t get a word in edge ways!

Good food, not too expensive - served by joe who was lovely.

Great place for a romantic cocktail with my partner Ben. Served by Joe who was extremely polite and outgoing would definitely recommend.

Went for my birthday and food was top notch. Great service from Joe behind the bar and would definitely recommend to others

Great food, service was amazing Joe was fantastic. would definitely recommend.

Fantastic service from Molly, would come again!

My initial impressions of Lost and Found were really positive, especially the lovely service provided by the bar. Sadly the experience deteriorated after sitting down to dine in the restaurant. The service was ok, however it was disappointing to learn that several items were not available from the menu. My main complaint however came with my main course. I had ordered the cheese and bacon burger. Whilst I read that it had an onion chutney included, at no point did it mention that this contained chilli..Although not allergic, it caused my mouth to feel like it was on fire and therefore something I would have expected to be made aware of. I would have brought this to the attention of my server, however the initial checkback happened so quickly into the meal that i hadn't had an opportunity ro even bite into my burger. I mentioned my issue when the plates were taken away and over half the burger haddock been left on the plate. The server went away and confirmed with the kitchen that there was chilli present in the dish but made no effort to rectify the situation. Desserts were ordered and the menu advised that these were to be accompanied by a complimentary hot drink. No drink was offered and by this point I just wanted to pay and leave. Overall a little disappointed that a lovely evening was overshadowed by poor service

Fun rodeo bottomless brunch! Had a really great time and lovely staff!! Really recommend

So good! The staff were lovely and let us join the rodeo bottomless brunch last minute, the food and drinks were great and so was the dancing!

Absolutely fantastic time- came for regular bottomless brunch and the staff let us upgrade to the rodeo bottomless! was so much fun and the staff were wonderful

Amazing food and service. The atmosphere was also very nice. Thank you for joe for serving us.

Really good food and drinks, thanks for the service Joe. Would come again

lovely food and drink! definitely would recommend. and great service from Joe.

Great place. lovely atmosphere and decor along with class service from joe behind the bar, overall fantastic experience

Great place ..good food and reasonably priced drinks

Kiera is an angel she is the best! ❤️❤️❤️

Great food reasonable price lovely staff will be definitely calling again

Kiera was amazing! 10/10 service and so lovely. Thank you!!xxx

Food was amazing here!! Atmosphere was relatively quiet until the restaurant busied up later on in the evening, but Keira was AMAZING and really attentive throughout the meal. Would come here again for definite :)

We were greeted by Kiera who was lovely and smiley. She took note of all of our requests and questions and was so helpful. Thankyou Keira for making our meal memorable.

We were served by Kiera. She was nice and friendly all throughout our meal! I had the steak and it was delicious.

keira was our lovely waitress and very attentive! she gave excellent service and looked after us well during our meal making sure we were enjoying our experience :)

Had a great night at Lost & Found Sheffield! Beautiful decor, top-tier cocktails, and great vibes. The espresso martini was perfect, and the staff were super friendly. Definitely coming back!

Fantástico lugar para girlie tarde Cómodo gran ambiente Personal fantástico muy atractivo Mollie estaba viendo capó atendiendo a nuestras necesidades

Upon arrriving to the bar, which we had a table booking, we was shown to our table. Then staff came and moved us to another table, at that table it was really cold, so we asked to move back to our original table, which staff agreed as it was our table that we had booked. Once back at the table another member of staff came to move us again and said the table was booked, so we couldnt sit there. I explained it was our table and we would like to sit there as its slightly warmer and more comfortable. We was told we had to move. The bar was so cold and little heaters scattered around which just didnt work warming the bar up. All the time we was in the bar no one sat at our original table so all the messing, just wasnt needed. At 6.30pm we asked if we could order bar snack which were advertised on the bar, snack was served between 4-8pm Monday-Friday. We was then told we couldnt order any snacks was we were walk ins, we explained we had a booking and its advertised on the bar. The barman then stated we couldnt order any food because the resturant was busy. Nothing about the time in this bar was relaxing and everything seemed an hassle. For the first experience here, I would not recommend, which is a shame as we were looking forwards to spending some time in a different bar. We ended up leaving before scheduled due to the experience ans moving on to another bar.

Bit slow to start but lovely waitress , Friendly and helpful .

Kiera was an amazing waitress! Even with on the busy Saturday night she served us with the upmost attention. She did a smashing job!

The food was amazing, service by Kiera was amazing. Thank you guys!

Jess and Kiera were both very lovely, providing excellent service. nice atmosphere and great food!

My daughter had her 21st in the secret bar. It was an amazing day, the staff were brilliant, the food was great. We loved the whole day thank you

Pedí filete con papas fritas. Tuve que enviar el filete de vuelta como estaba demasiado cocido y como un pedazo de cuero de bota vieja. Pedí que se cocinara medio raro. El filete nunca fue devuelto, así que tenía una comida de patatas fritas. El personal nos evitó e ignoró durante el resto de la noche. Traté de pedir el postre, esto nunca llegó. De nuevo el personal nos ignoró. No estoy seguro de cómo tuvieron que llevar la factura, es cierto que el filete no estaba en ella, pero realmente es así como se trata a los clientes? El lugar y el personal son una desgracia.

Small portions, even on larger plates, very slow service, however the taste was good

Vine aquí para el brunch sin fondo con un gran grupo de nosotros y fue increíble! Servicio genial, comida genial y una relación calidad-precio brillante. ¡Volveremos!

We had a lovely afternoon tea. The food was delicious and even though the heating was broken, every effort had been made to make the room we were in nice and cosy. Our son had food from the main menu and he loved the haddock and chips. We had a great time and would definitely visit again.

It was such a amazing night made extra special by Charlie providing a really attentive and great host thank you so much!

Desde el offset nos dieron la bienvenida con una cálida bienvenida, la comida fue servida tan rápido y era encantador! Un saludo especial a Charlie que se ocupó de nuestro grupo y proporcionó un excelente servicio y no podemos agradecerle lo suficiente!

Not sure what went wrong when we went for dinner here but man…these reviews couldn’t be further from the truth. Staff were nice but this is a shocking venue. No atmosphere. Food was bland. Just all in all terrible. I’m sure for a drink it’s nice but for dinner it wasn’t even close to decent.

Charlie was an amazing host looking after 16 of us! He was so attentive and lovely, made sure we were all well looked after!

Charlie at the botty B was very nice and made the night what it was xoxo

charlie was the most hospitable, and caring with us, he was so attentive

Charlie was a great server, we came for a group of 16 on a bottomless brunch and he was attentive and the experience overall was very good, would highly recommend

Charlie was great! One of the only bottomless brunches with great service, great food and great drink choice. Highly recommend

Las bebidas se servían rápido, la pizza era de alta calidad y el servicio de ALFIE era excepcional. Era profesional, atento y prestaba un servicio de máxima calidad. Parece un verdadero activo para la familia de objetos perdidos.

Very good - excellent service from Rafael

Excellent service from Rafael, looked after us all evening. Will be visiting again 😊

Jake the bartender is an absolute G, gave perfect recommendations on drinks and made a delectable Margarita. if your in Sheffield then go here its great, and if you can go to Jake on the bar he clearly knows his drink well.

I came to the Lost and Found with some friends in a Sunday afternoon. Jake was very welcoming and let us bring our dogs. The service was excellent and good lovely.

Good food Bella was an amazing waitress

We had an amazing brunch experience at Lost & Found, Mollie the waitress was so fast with ordering our drinks, even though it was busy! We had at least 10 cocktails each! And the food was the best brunch food we have ever had (steak). Would definitely recommend! Definitely value for money.

Becky is one of the best servers I've ever met, she was really kind, welcoming, and warm

What a fabulous afternoon-thank you! Family of 25 (4 generations) gathered for our early Christmas celebrations. We used the room upstairs for private dining. The whole experience, from the food, to the service and helpfulness of the staff was exceptional. Would definitely recommend. Thanks again,

Ch Charlie was such a good help made our experience better

charlie was an exceptional server! made our night:)

The tea and treats were absolutely great and Anna was so friendly which made our visit even better. Highly recommend!

Good food good place, great service from anna! 😍

Bottomless brunch with my girlfriends, food yum , drinks choices could have been more exciting but full recommend the 'Green Machine's the service by Anna was impeccable, she went over and above 😍 very kind and friendly

Maisie smashed it! Service was great, friendly and lovely! Drinks were made quickly and food came out quick! Lost and found was great as always

Maisie was fantastic and was really helpfully

Anna was absolutely fantastic, she really made our bottomless brunch experience special xx

Maisy was amazing, fab service!

Maisie is the best bartender ever, so welcoming, poured me a fantastic pint of asahi

The staff are amazing the bartender Becky was so friendly! The drinks she makes were 10/10 and the buffet food was sensational! Issac was so attentive and helped with everything

Lovely place, staff go the extra mile, shout out Jake for putting a fox on the logo

Lovely meal this evening. We really enjoyed are time from to finish. Shout out to our lovely waitress Bella.

Atmosphere never misses in this place! Shout out Jake!

Beth is the best bar tender I have ever had what a legend

Always a great experience, good atmosphere and worth the money. Our server Beth was knowledgeable and help us choose great cocktails!

Came in last night for a pint of Neck Oil. Atmos was inviting and cosy and great service from Maisie.

Good non alcoholic options like cocktails and beers.

Maisie was amazing, so helpful!

Maisie was lovely, along with the other staff :) !

Lovely place, great atmosphere and Maisie on the bar provided great service. Would return!!

Very nice place, smashing service on the bar with friendly bar staff, Maisie was lovely!

Maisie was lovely !! Cocktail super nice aswell

Had a smashing time, Maisie was fantastic

Absolutely smashing big up maisy

Really good atmosphere and service.

Charlie was amazing, very good cocktails, especially for a first time!!! He was also super attentative but not over the top, with remembering what everyone in a table of 10 had ordered and our names! That has never happened to me in a restaurant before, so really kudos to him!!

Amazing venue, staff are fantastic, very polite and professional. The food was also very good, we went for our xmas party and everyone enjoyed their food, highly recommend this place.

Charlie was attentive and friendly, he couldn’t do enough for us. Evie was very personable and managed our large booking very efficiently.

Excellent service, very attentive and food was amazing.

Jake is a top host!! What a guy!! Served us with the upmost hospitality, would definitely recommend getting down here! Best Guinness in Sheffield!

Charlie was brilliant & very attentive

Charlie was lovely - very attentive

Had the best amaretto sour I’ve had in a long time and the service was spot on, thank you Jake!

Charlie was brilliant, polite and professional

Came in on the weekend, Jake was an incredible bartender

We had Bella as our waitress and she was excellent.

Charlie and Bella have been amazing. Service really good, drinks super fast and good was lovely xx

Had a brunch here & it was lovely. Our server was a woman named Riley and she was extremely welcoming & kind.

Amazing bottomless brunch, Riley was so lovely and very attentive! X

Really beautiful place, the vibes were amazing and the service fabulous, our server Riley was quick and so kind ! 💗

Riley was amazing 11/10 for bottomless brunch none stop drinks and amazing food!