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4.2

Based on 746 opinions finded in 2 websites

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Nº 443 in 732 in Pembrokeshire

Nº 141 of 235 British in Pembrokeshire

CUSTOMERS TALK ABOUT DISHES WITH..ladymeatfishpizzacreamchillisaladsandwichcurrychocolatecoffeebeautifulcookedchickenroastbaconround

comment_iconOpinions

Love love love it here! I actually got married here many years ago and it was the first wedding held in the premises. The location, atmosphere, food and service are excellent. Dog friendly and both my dogs love it too! Highly recommend!

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Elaine Mcewen . 2024-10-21

MORE AT Google

Nice bar dog friendly wouldn't order food for myself but hubby enjoyed his.

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B G . 2024-10-20

MORE AT Google

Enjoyed a very good meal at Jack's. Decided to treat ourselves while staying in the area. The food was excellent and staff very friendly. Very reasonably priced menu and reassuring for people will food allergys 🙂 Our booking coincided with Thursdays charity Quiz night, which was great fun. Definitely will book when next staying in Pembrokeshire.

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Rob . 2024-10-12

MORE AT Google

Fantastic friendly staff and spotless too 😀 👍 Our favourite place to relax after hiking the coastal path...

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Gerald Wilson . 2024-10-07

MORE AT Google

Great place to have a delicious meal. Well priced, good atmosphere & friendly staff. Nigel went above & beyond to help us find a place to stay for the night. Absolute legend! Highly recommended!

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Pauleen Fell . 2024-09-29

MORE AT Google

Stopped for lunch and had the fish and chips. Fish was huge and perfectly cooked. Thick, white flesh and crisp , not oily, batter. Chips lovely and crisp too. Mushy peas and tartare. All freshly cooked. One of the best fish and chips I've ever had. Thoroughly recommend. Menu is a bit limited for main meals but worth going for the fish and chips alone. Then a lovely walk on the beach for the dogs who are welcome in the cafe too! Very quiet as off season but that suited us.

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Marilyn Dennett . 2024-09-26

MORE AT Google

We had a delicious Sunday roast at Jack's last weekend! Fabulous service and somewhere we look forward to visiting whether for a meal or a coffee after a walk on the beach.

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Kate Avery . 2024-09-24

MORE AT Google

Absolutely amazing place and the staff are lovely.

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j t . 2024-09-21

MORE AT Google

We popped in for drinks via a long walk from Lamphey. We were debating the food but decided against this. The place wasn't busy. The atmosphere is that of a caravan pub park house. Looks like a nice coffee and food restaurant from outside but it's not. Staff were not very friendly, young and inexperienced. Jack's did have a good selection of beers and ciders. Won't be in a hurry to return.

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Emma Louise . 2024-09-15

MORE AT Google

Great pub, excellent food and friendly atmosphere.

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Matthew Walker . 2024-09-12

MORE AT Google

Lovely dog friendly place with great food just up from a lovely beach, What's not to love?

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Emily “Auntie Em” Williams . 2024-09-12

MORE AT Google

Sunday dinner was out of this world.and the best cauli cheese..lovely dinner

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Rachel Rocks Poole . 2024-09-12

MORE AT Google

Lovely food on the gluten free menu

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Samantha Brady . 2024-09-10

MORE AT Google

Absolutely amazing venue, staff are friendly, warm and welcoming. Nothing is too much for them. Food was lovely, and you can tell its cooked on site.

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James M . 2024-09-09

MORE AT Google

We had the Sunday roast. It was amazing. Beef was beautifully cooked. Had roast potatoes, roast carrots, parsnips, cauliflower cheese, peas, mashed swede, cabbage, mashed potatoes, gravy. Everything was piping hot and the service was excellent. Dog friendly too.

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Melanie Parker . 2024-09-08

MORE AT Google

Lovely local place for a meal out. Visited at quite a busy time. Didn't have to wait long to be served. Food was lovely, would definitely recommend the Jack Burger and chips. They also cater for gluten free which is always a bonus! Thoroughly enjoyed our meals. Outstanding customer service which is very rare these days. Will definitely return. Well done Jacks!

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Tracy A . 2024-09-07

MORE AT TripAdvisor

Bloody brilliant place, great afternoon .

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Simon Manning . 2024-09-07

MORE AT Google

Dogs got steak from the manager!!

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Martin Sotheran . 2024-09-05

MORE AT Google

A great pub with wonderful food and drink

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Jon Edwards . 2024-09-03

MORE AT Google

Lovely food, lovely location next to the beach, thanks to all the lovely staff who gave me and my family a lovely afternoon 😊

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Reuben Woods . 2024-09-03

MORE AT Google

Just one member of staff who is so loud . I was so embarrassed for her. Singing behind the bar and basically shouting every time she opened her mouth. Don’t think she suits the hospitality business. Food is terrible, sent fish back ,needed a steak knife to cut through it. .

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Donna .B . 2024-09-01

MORE AT TripAdvisor

Nice convenient pub for family meals just off the beach. Limited selection of beers but a good place to cool off anyhow. Food was typical pub fayre but wasn't expecting anything else. Best rated was the fish and chips.

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Alex Walker . 2024-09-01

MORE AT Google

Nice pub close to the beach and the estate. Friendly stuff. Sometimes you need to be patient at the bar

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Jens Tietze . 2024-08-31

MORE AT Google

I went there for lunch with my family and we walked in to sit ourselves down. We had to go to a few tables to find one as a lot were reserved. We went to sit down and a waitress came up to us and complained that she had been chasing us around the restaurant and we should have spoke to her as we walked in. Although we did not see her until she approached us. She told us there was a minimum wait of 45 mins for food and that we had to put our names on a waiting list. We felt uncomfortable and left as we didn’t feel welcome to sit and eat. We had one previous good experience prior but will not be visiting again.

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April H . 2024-08-19

MORE AT TripAdvisor

After a walk on the wild Freshwater beach, come and warm up and eat here, you will not be disappointed. Very friendly atmosphere and excellent cuisine.

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MEDON . 2024-08-15

MORE AT Google

Very limited menu. I see pictures on here of pizzas, seafood, etc but none of that on the menu now. This place looks so lovely from the outside and we had high expectations. They were dashed pretty quickly. My youngest son had fish bites with chips and peas. Most was OK but the peas were like bullets. My other son had a burger, which he seemed to think was OK. Then it goes downhill. My chicken burger, described as coming with hot sauce, was in fact a large, hard piece of fried chicken with just enough hot sauce to lightly stain the top of the bun, but nowhere near enough to actually taste it. A teeny tiny little pot of coleslaw that quite literally was two mouthfuls. That’s just cheapskate and direct match pictures in here from last year. Just very poor. Then the final straw, my wife’s baked salmon with crushed potatoes and Mediterranean veg. Nice hot salmon (one bite taken), stone cold potatoes and veg. We sent it back and were very clearly told “We’ll get you a fresh one”. It appeared back at the table 3 minutes later with steaming veg and potatoes and the exact same bit of salmon - we could tell due to the bite taken out of it. Let’s face it, this was taken to the kitchen, the veg and potatoes were microwaved and the salmon put back on. That is not OK. We queried this and the waitress apologised and admitted she and her supervisor agreed a fresh dish should be provided but the kitchen refused. This was delivered with a shrug. Eventually we were told the cost of the salmon would be taken off the bill. Disappointing for such a lovely looking place. It’s basically just a holiday park canteen and a very poor one at that. If you like decent food rather than reheated rubbish then head elsewhere. Don’t let them live off their location alone. I guess with a location like this they just don’t care if people return, they’ll get the custom anyway. Do yourself a favour and head to the Stackpole Inn instead.

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BobbyD14 . 2024-08-12

MORE AT TripAdvisor

Would not serve us coffee, was quiet there with 3 staff behind the bar. ‘We havent got enough staff to make a coffee’. Very poor.

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Tom W . 2024-08-11

MORE AT TripAdvisor

A big family restaurant on the beach that does exactly what it sets out to do. Not fine dining by any measure, but honest, reasonably priced food that we found surprisingly tasty. The service was quick, efficient and friendly. Pleasantly surprised that there was a choice of beer on hand pumps too!

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John Rothwell . 2024-08-03

MORE AT Google

Best food around with lovely stuff and owners. It's definitely one to try but need to book.

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Jake Joannides . 2024-08-02

MORE AT Google

Food is lovely. Had food off special menu, chinese chicken curry, gorgeous. Ate there three times in the week we were in Freshwater East. Service was excellent, Lue did everything to help accomodate us despite us not booking. Lots of outdoor seating. Strongly advice to pre book and toilets could be updated but other than that cant fault it.

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Bridgey Millard . 2024-08-02

MORE AT Google

Had a couple of beers in here. Nice!

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David Smith . 2024-07-19

MORE AT Google

We were staying on the caravan park next door easy to walk to fabulous location we booked a evening meal very friendly staff and dog friendly too, fantastic food we both had the burger it was delicious would highly recommend if your in the area.

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Sadie Cummings . 2024-07-13

MORE AT Google

Went last night as a group of ladies celebrating the upcoming wedding of one of them and the staff were so lovely letting us decorate around our table. They were all so friendly, creating a relaxed and happy environment with awesome food and entertainment. Thank you again to the owner and staff!

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Sharon Mills . 2024-07-12

MORE AT Google

Love this place … spent a fabulous afternoon here today .. thank you we will most def be coming back .. some previous reviews on trip advisor are not correct .. just cross and angry people ..not happy with their own lives .. …. Thank you for your fabulous service and custom … look forward to seeing you all soon … xxxx

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Dawn Norman . 2024-07-12

MORE AT Google

Great family place, staff treat you as you treat them... Seen a lot of holiday makers who were extremely rude to staff...such a shame as they doing they best, Louise was great very helpful and nothing was too much trouble. I recommend a walk on the beach then call in for some lunch.. well worth it 🥰

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Helen C . 2024-07-12

MORE AT TripAdvisor

This place is not fit for purpose. Planned our evening meal with our 2 small children. The place had 4 tables of people eating meals so no where near max capacity Made a booking via telephone. We wanted to order food when were ordered drinks and was told we had to wait. Seemed like people playing at running a restaurant. Told Food was a 30 Minute wait at least but the place was empty. I was also told takeaways and walk ins were the reason for delay. Was particularly quiet for an evening in July in a beach side restaurant serving scampi and chips. Can’t imagine what would happen if it was busy. Not fit for purpose !

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Thomas Pithers . 2024-07-11

MORE AT Google

Horrible experience, whilst at bar saw ‘chef’ lifting chips with hands onto plate!! Meal bad, chips soggy and cold. Pease hard as bullets fish overcooked and curled. And all of this for £15.50 each!!! Never afain

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gilly h . 2024-07-11

MORE AT TripAdvisor

Pleasant atmosphere and staff but on this occasion the food was not very good. Fish was cooked to a crisp and very greasy and almost inedible , burger was very greasy but not in edible and chips had loads of rotten bits that were served up on both plates. In fairness they brought over a separate bowl of chips to say sorry but it’s not a good thing when the food is allowed out of the kitchen in that state. I’ve been before and it’s been fine but not so good this time.

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JohnTad . 2024-07-09

MORE AT TripAdvisor

I was unsure of whether to go here for dinner as I have seen a lot of negative reviews and didn’t want to be disappointed. As we walked in we was greeted by a lovely member of staff who couldn’t be more helpful. She showed us to our table and gave us our menus. I ordered a crispy chicken burger which was cooked to perfection! And my boyfriend ordered the jacks tower burger which he said was the nicest burger he’s ever had! The lovely lady came to check if everything was okay and if we needed anything else. Once we were done our plates were cleared and we was offered a dessert menu. After trying to choose between the sticky toffee pudding or the chocolate fondant we went for the chocolate fondant and it was delicious! We then went to pay our bill and we thought it was reasonably priced. Overall, our experience was great. The staff were lovely and the food was amazing. Will definitely be returning and next time will be bringing our furry friend as they are very accommodating for them.

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l0wey9 . 2024-07-07

MORE AT TripAdvisor

Best fish n chips in years even the plate was hot 🔥

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Andy Hart . 2024-07-06

MORE AT Google

Welcoming and hospitable staff. A really good selection of nice, simple food, well cooked and presented. Cushions on the wooden chairs are a little on the thin side, so they can become uncomfortable.

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John A . 2024-07-05

MORE AT Google

Went recently and was really looking forward to a nice meal with family but we had an awful experience! I was going to go into more detail but I can see another reviewer called Jason has done the job and sadly was witness to the disgraceful way we were treated whilst trying to resolve our full priced bill for two returned meals. All in all, the food offering is very dull and from our experience badly cooked. My brother-in-law had the hunters chicken with dry and tough chicken and a really vinegar laced BBQ sauce which he sent back having only eaten a piece of bacon. I had a gluten free chicken burger with chicken I couldn’t get my knife through. As with the other reviewer, no-one came to enquire about our meals. It’s overpriced compared to other pubs. The eating area is noisy due to wooden chairs scraping on a hard floor and dogs were at many tables throughout. This was a problem for my husband as he is allergic to dogs and gets breathing issues if too close. We couldn’t ask for another table as they were spread around the dining area. Like the other reviewer, we also found the place dirty with grubby, food soiled cushions and sticky tables and place mats. I’ve been a waitress at a busy guest house and restaurant and I was always taught to be respectful to customers no matter what the issue but the staff here obviously haven’t adopted this attitude and they took no responsibility for our dreadful meals. I remained courteous to the ladies I spoke to but still got yelled at by the young lady behind the bar and felt completely humiliated for something not of my doing. We too, will not return unless it changes management, chef and staff.

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JTB . 2024-07-04

MORE AT TripAdvisor

Had chilli jackets one veg and one beef both tasted exceptional.had dirty chips also super but not needed as jackets were more than enough.i ate it all tho. And some garlic bread which was the best.Staff were really helpful and location by beach is also stunning. You can park here too.

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Brian Courtney . 2024-06-27

MORE AT Google

Great spot for a coffee by the beach. I can’t comment on the food but it looks really nice so I will be back to sample the menu. The staff all seemed friendly and were polite at all times.

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Michael Johns . 2024-06-23

MORE AT Google

Located near one of the most beautiful beaches. Fabulous x

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Sandie O'Sullivan . 2024-06-09

MORE AT Google

No food available after 7pm. Staff very abrupt unhelpful and stuffy. I will not come back I would advise to avoid this place. I would describe it as unwelcoming and cold. Awful.

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Mark Wheeler . 2024-06-07

MORE AT Google

Had the best meal here ordered just after 7.30 pm it was amazing lovely friendly staff brilliant place well done

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Angie Shaw . 2024-06-07

MORE AT Google

At 7 pm the kitchen didn’t take any orders for food anymore. I left hungry and disappointed. I recommend you don’t bother.

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Anja Heichele . 2024-06-07

MORE AT Google

Friendly with good food. Dogs welcome.

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Rita Griffiths . 2024-06-04

MORE AT Google

Nice place for a stop off. I can’t comment on the atmosphere as I get there at opening time but I’d say it would have some nice vibes in the evening. Professional and friendly staff. Food was good, a very nicely made steak roll. It comes with crisps but I added chips which was a good call as they were delicious

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Glynn Kinson-Hicks . 2024-06-01

MORE AT Google

Nice bar with outside seating and a big indoor area. Ideal for families. Serves decent, reasonably priced food.

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Mark Prince . 2024-05-29

MORE AT Google

Nice little place next to really nice beach.

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Dj Marcdamohawk . 2024-05-29

MORE AT Google

Very unfriendly atmosphere, 2 out of 3 waitresses were a bit arrogant and with a "I can't be bothered" attitude. The food me and my husband had was ok, but my daughter ordered a burger from the kids menu and she got just a burger in a bun, nothing else in it, very disappointing, so she ended up just eating the chips. Overall a not very nice experience and we won't be coming back I'm afraid

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valentina fiumi . 2024-05-26

MORE AT Google

After a long walk on the coastal path was glad to stumble on this restaurant a short walk from the sea front. We found a table outside which there was plenty to choose from with umbrellas to shade from the sun. A wide choice of food and specials for the day. We have a jacket potato with chilli and the special of the day roast beef sandwich with roast potatoes. The food is fair to say was OK. The beef sandwich was tasty but very simple glad I asked for a side of gravy. The female waitress was exceptionally kind, helped up with local transport and directions, even offer to drive us to the nearby train station Lamphey which was 2.2miles away. This restaurant another day could have been higher rated, was just a shame on the food quality today.

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Adam Farmer . 2024-05-20

MORE AT Google

Breakfast was cold , all of it , could not eat the sausage. Pretty poor experience all round. We were first in for Breakfast. So can’t understand why. Unless it was precooked and left standing around.

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Timothy Fudge . 2024-05-16

MORE AT Google

Very kind and helpful people operate this welcome respite from the Pembrokeshire Coast Path. We are very grateful for the good food and lattes, and for their gracious welcome on a rainy day.

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M.D. Hildebrand . 2024-05-13

MORE AT Google

Smashing place for a coffee. Friendly staff and a great location.

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Steve Rowland . 2024-05-09

MORE AT Google

Great place to have all types of venues.

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Adrian Jurd . 2024-05-03

MORE AT Google

Brilliant place. We had been walking on the beach, and got rather wet! We received a very warm welcome at Jack's, the girl serving us gave our daughter a blanket, the food was lovely between us, very nice beer, and great service, would highly recommend it. Also dog friendly.

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Jimmy . 2024-03-25

MORE AT Google

The worst curry I have ever tasted. It was basically a tin of tomatoes, no spice at all, no curry taste. It was awful! This review was in May 2023, it may have changed now, I can't say. At the time it was an Indian curry with rice and Naan bread.

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hde He . 2024-03-25

MORE AT Google

Lovely meal, generous portions, and really tasty. Will be back again soon.

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Jason Richards . 2024-03-23

MORE AT Google

Lovely food nice and cosy sit in area

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Vanessa Moseley . 2024-03-14

MORE AT Google

We walked to Jacks on Pembroke coastal path over the weekend and arrived for 10am opening time, we did have to wait until around 10past for it to open (we wasn’t even sure if there was anyone actually in the building at first 😂) Glad we waited. The staff were really friendly and we had our dogs who were fussed the second they walked through the door - which they loved. As do we. The food was breakfast rolls only on a Sunday morning. This was a pretty average brioche seeded burger bun - but all in all fast service and friendly staff. Would return to try again ☺️

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Nicole Byrne . 2024-03-05

MORE AT Google

Excellent Sunday lunch with pudding to die for.

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Mike Hopkins . 2024-02-24

MORE AT Google

Great food and excellent service. 5*. Highly recommended 👌

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anthony maddock . 2024-02-17

MORE AT Google

Not child friendly at all. My children let out a loud laugh and were immediately told off by her, sat in the empty bar sofa area. Seperated off from restaurant. She the proceeded to pass , glare and role her eyes at them. They were not missbehaving , or bothering anyone. Why work or own a establishment in a prime family based location if you can't stand kids.

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Trail769608 . 2024-02-15

MORE AT TripAdvisor

Nice place, there is a big car park and dogs are allowed. Equally if you don’t like dogs wandering around, it is not the right place for you. Food was average, very reasonable prices. Service was a little bit slow though, although not full at all.

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chiara . 2024-02-03

MORE AT Google

Really lovely venue. We held a meeting here and the staff went out of their way to be helpful

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Rachel Maynard . 2024-01-30

MORE AT Google

One of the best battered squid I’ve ever had. Every single member of staff was lovely, very accommodating. Music was a bit dated- caravan park in the 90’s vibe

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Heather Davies . 2023-12-30

MORE AT Google

How magical this place is..summer or winter, today children met Santa..so excited and well worth it....great 🥰🥰🎄🎁🎄 big thank you to star waitress Louise 🥰

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D1018FUhelenc . 2023-12-16

MORE AT TripAdvisor

Had our Rotery Christmas party fantastic great food ! Great staff ! And great atmosphere thank you so much a smashing dinner well done ✅ highly recomended

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Gavin Lloyd . 2023-12-08

MORE AT Google

Absolutely great place. Great staff who are always friendly, welcoming and helpful. Recommend to anyone. Can't say a bad word about Jack's.

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owen james phillips . 2023-11-23

MORE AT Google

Often pop in for a coffee after a stroll along the beach. Staff are always polite and friendly. Good choice of beers, and some lovely food on offer. Can be a little busy in holiday season, so booking for food is good idea.

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Richard Tabois . 2023-11-12

MORE AT Google

Nice place to have dinner and play some games. We were there at quiz night. We did not play however, but thoroughly enjoyed the atmosphere.

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Nena Schonkeren . 2023-11-09

MORE AT Google

Disappointed with the Sunday lunch .the roast potatoes and parsnips were fried in a deep fat fryer and so hard I was unable to cut them and there was nothing inside them practically inedible. .The gravy was the consistency of water and the whole meal was under or non seasoned . Wont be going there again

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Alison W . 2023-11-05

MORE AT TripAdvisor

The service was excellent and very considerate...we went as a party of 6 one being a wheelchair user (their was a few steps but we worked around them). The portions of food were large and piping hot. They all arrived quickly.

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Janet Jones-Cook . 2023-10-30

MORE AT Google

This is a really great place, a surprising find considering its location in the middle of nowhere. Great service, a good range of food drinks, and two minutes from the beach. Super!

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Michael Lees . 2023-10-26

MORE AT Google

Great little venue by the coast, Often stop when out on the bike in that area, always welcoming and clean and tidy, will be glad to bring the family for food in the future

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Jonny S . 2023-10-15

MORE AT TripAdvisor

Lovely place near the beach. Gorgeous food, excellent friendly staff and a secret games room 😏 2p machines are so much fun 😀

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Theresa Davies . 2023-10-14

MORE AT Google

Amazing food, great and safe with allergies. Great food price too. Great table service by staff.

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M Davies . 2023-10-12

MORE AT Google

Great spot for a tasty meal. Nothing extravagant, just well cooked and presented. Dog friendly and clearly well run with lots of activities. Staff worthy of a separate mention. Clearly well coached and great service.

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Cen W . 2023-10-11

MORE AT TripAdvisor

Would leave zero stars if I could. Very rude.

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Matthew Craven . 2023-10-11

MORE AT Google

Rude staff, not open when they advertise they are

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Hannah Craven-Jenns . 2023-10-11

MORE AT Google

Godny polecenia lokal pyszne jedzenie, miła obsługa i super lokalizacja (blisko plaży)

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Tomasz Wochnik . 2023-10-10

MORE AT Google

Jack's is in a beautiful location, right by the sea. The staff are friendly but the menu is very limited, good if you like burgers. I had the chicken and bacon salad and there was very little of either in it. My husband did have a burger which he said was okay, he'd had better. The place didn't have much atmosphere. Shame it could be so much more.

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345jayner . 2023-10-04

MORE AT TripAdvisor

A lovely place to chill after a walk on freshwater east . Nice coffee or a bite to eat always get a friendly welcome and dogs are welcome too !

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Marianne Wood . 2023-10-04

MORE AT Google

Good pub food, adjacent to great bay.

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Rob Slater . 2023-10-01

MORE AT Google

We were staying literally opposite Jacks so had to try it and really enjoyed it! The food was freshly cooked, really tasty and big portions! Staff were really friendly and helpful and we felt really at home straightaway. Also, I just have to mention the biggest teacakes I've ever eaten in my life - delicious!

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Ali C . 2023-09-26

MORE AT TripAdvisor

Visited for drink and to watch Rugby World Cup with family. Very relaxed atmosphere, good beer and large tv projection of match.

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nickm366 . 2023-09-24

MORE AT TripAdvisor

Despite showing a breakfast menu, we arrived, during opening hours, the sign still said closed yet they were open and the staff said they were only offered coffees no food. Not very friendly and no explanation. Found amazing alternative location in Tenby.

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Stephanie Wagland . 2023-09-24

MORE AT Google

Excellent find right on the doorstep of Freshwater East beach, great atmosphere and excellent food and drink options. Extremely welcoming and well worth a visit. Highly recommended!

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James Scorey . 2023-09-24

MORE AT Google

Nice beach pub with great service and lovely food ...

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Jon Neal . 2023-09-21

MORE AT Google

Best Sunday lunch out ever, fabulous food and friendly efficient staff, definitely be back .

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Linda Betton . 2023-09-17

MORE AT Google

Had food and a drink at a reasonable price food was tasty and hot.

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Andy Bembridge . 2023-09-15

MORE AT Google

Visited Jack's twice over our holiday. Food has been very tasty and well presented. Staff are very friendly and helpful. Dog friendly, and the wi-fi worked well too. Would defo recommend.

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Mark Brown . 2023-09-15

MORE AT Google

Fab food friendly staff good service

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Gail Cox . 2023-09-14

MORE AT Google

All in all it was a bit of a disaster! We walked down on Monday (google said it was open, but it wasn’t), returned tonight. Front door difficult to open (wooden+probably swollen from the wet Welsh rain), walked in, not greeted by the staff at all. Ordered a drink and asked for some menus, asked if we had booked (we hadn’t), asked what time we wanted to order (needed to be written in the diary as the kitchen ‘won’t be able to cope’, written in for 1730, wanted to sit outside (had a toddler), bit of attitude from the staff saying if we wanted to sit outside we needed to pay when we ordered (not an issue) but could have phrased it slightly better (I suspect they had had problems with folk leaving without paying if sat outside..). We sat outside in a terrace area so our kid could run around and not run into the carpark etc, looked at the menus, wanted to go back in and order - but we were locked on the terrace! Spent a good 5 minutes knocking on the glass to try and attract someone’s attention to open the door, another customer oozed through a gap to go round the front to let us in…. Mentioned to restaurant staff we were locked out to be told told ‘it’s a fire door’ and it needs to be shut… Not sure how you can have a terrace off of a fire door?? Given we were locked out, we decided to sit inside. Asked for a highchair ‘up to 36 months’ but did not fit our 20 month old… kid got pretty distressed so I took him back outside, meanwhile the restaurant staff came back to say what I wanted to order ‘slow cooked beef chilli’ wouldn’t be ready for another hour. Food arrived, toddler wouldn’t entertain his meal (doesn’t mean it was inedible!) my burger was dry and came in 6 broken bits, and my chips were under cooked. Also ordered some cheesy garlic bread which was tasteless and not eaten… Made a speedy exit (after paying!) as my toddler was playing up, only to go to the toilet and both ladies loos had no loo roll. Mentioned it to the staff, no apology… From the outside the building looks like it has a nice après beach vibe… Such a shame as it has huge potential - but it was all round disappointing!

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Charlotte Sweet . 2023-09-12

MORE AT Google

All in all it was a bit of a disaster! We walked down on Monday (google said it was open, but it wasn’t), returned tonight. Front door difficult to open (wooden+probably swollen from the wet Welsh rain), walked in, not greeted by the staff at all. Ordered a drink and asked for some menus, asked if we had booked (we hadn’t), asked what time we wanted to order (needed to be written in the diary as the kitchen ‘won’t be able to cope’, written in for 1730, wanted to sit outside (had a toddler), bit of attitude from the staff saying if we wanted to sit outside we needed to pay when we ordered (not an issue) but could have phrased it slightly better (I suspect they had had problems with folk leaving without paying if sat outside..). We sat outside in a terrace area so our kid could run around and not run into the carpark etc, looked at the menus, wanted to go back in and order - but we were locked on the terrace! Spent a good 5 minutes knocking on the glass to try and attract someone’s attention to open the door, another customer oozed through a gap to go round the front to let us in…. Mentioned to restaurant staff we were locked out to be told told ‘it’s a fire door’ and it needs to be shut… Not sure how you can have a terrace off of a fire door?? Given we were locked out, we decided to sit inside. Asked for a highchair ‘up to 36 months’ but did not fit our 20 month old… kid got pretty distressed so I took him back outside, meanwhile the restaurant staff came back to say what I wanted to order ‘slow cooked beef chilli’ wouldn’t be ready for another hour. Food arrived, toddler wouldn’t entertain his meal (doesn’t mean it was inedible!) my burger was dry and came in 6 broken bits, and my chips were under cooked. Also ordered some cheesy garlic bread which was tasteless and not eaten… Made a speedy exit (after paying!) as my toddler was playing up, only to go to the toilet and both ladies loos had no loo roll. Mentioned it to the staff, no apology… From the outside the building looks like it has a nice après beach vibe… Such a shame as it has huge potential - but it was all round disappointing!

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Chars_t . 2023-09-12

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In early September 2023, we decided to dine here on our last night at Trewent Park. The experience did not disappoint. The portions were generous and flavoursome. We'd especially recommend the burgers to anyone looking for a hearty and delicious meal. The staff were welcoming and friendly, adding to the overall positive experience.

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Mr_Pork_and_Ham . 2023-09-10

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Oh dear! Arrived yesterday after a pleasant walk along the beach. No food being served until after 5pm because of a wedding? Ok! Nothing? Long coastal walk today, sunday. Checked web site. Food served all day. Bought much needed refreshments on arrival, asked for a menu, only to be told "fully booked not taking any more bookings". Despite the fact the restaurant area inside was nearly empty with no reservations shown on any table. Spoke to another young female who was fanning herself with a menu! Asked if an order of chips could be made. "No, only do a carvery on a sunday"! Oh well then there you go! Lovely position lets hope it remains open!!!!

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Caroline Perring . 2023-09-10

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