The Lodge Cafe in City of London, Westminster

On a nice day it has a pleasant outdoor seating area, but that's the only good point (and even that wasn't very clean). Food is standard fare - pastries, baguettes, salads etc. Very poor service from surly staff.

My son and I went for a drink in the lodge cafe. We sat at a table and my son’s top got covered in berries from their tree and despite me trying to get it out its ruined. We made a complaint and the managers response was that we should not have sat under the tree and there was absolutely nothing she could do. The manager was rude and condescending to me in front of my son.

This cafe has a very handy location, at The Hyde Park Corner entrance to Hyde Park. It is a licensed venue but also offers hot drinks and snacks. There is a nice outdoor seating area at the back.

Endroit sympathique aux portes de Hyde park où nous n’avons pas mangé mais juste pris un verre et c’était très bien pour cet usage

Service wise this is a new low but the sandwiches were nice, the pricing fair and the location first class. Expected worse so still worthwhile.

I have never met anyone as rude as this man serving us in the service industry. Unfortunately this is the type of place that nobody is going to research before going to it so this review will probably only be read by others who have had a problem after visiting. We stopped as I was having a diabetic hypo and this was the closest place selling food. I started to say my order and the man literally clicked his fingers and told me to order faster! My sister was with me and she asked for a decaf latte. He responded “no decaf” and shooed her out of the door waving his hand!! In normal circumstances I would have told him to forget the order and work on his service skills but unfortunately as my blood sugar was so low I needed to have something to eat and not waste time finding somewhere else.

I have been here before and it was ok. This time, really bad. The two serving ladies were rude, not paying attention to what they were doing and were generally inefficient. Overcharged me for the order, got the order wrong, did not provide a receipt when I asked and eventually got one ….which was not what I had asked for and they had to refund part of it. Never again! Lots of other places to go.

Convenient, not cheap. Good selection of salads. You can eat outside. Basically, you are here for the convenience and convenient location.

Shady spot on a gorgeous hot day ✅ Simple to order tasty food ✅ Cold drinks ✅ Service ❌ The rude service really let this place down sadly.

The lodge cafe is a nice spot for a coffee or a bite to eat. Located right at the gate to Hyde Park opposite the Lanesborough Hotel. Good.

Got a sandwiches and drinks. The qulaity of the food was ok. But they refused to let our 5 year old go to the toilet.

Unbelievably rude service. One way system that does not work. The man behind the counter barked every answer. Insipid coffee and no decaf.

Nice spot, nice tea and coffee. Miserable staff member serving. No courtesy. Would’ve left without drinks if there was anywhere else near.

Walking in Hyde Park I seen this cafe, very small but great outdoor space. I got a sandwich and in the court yard with tables there is a small kiosk and I have got 2 beers and I was assisted from a very friendly young staff originally from India, Great Job man

Probably what most people expect. There is very little in the area which is sensibly priced. (I am a visitor to London). As you go in you see a display of sandwiches etc., in a cold display. After choosing, you then go through an arch to find a warming cabinet, with ‘hot’ food in. A bit late in the decision making walk. Reviews show extremes. The counter staff have probably never smiled. The food was quite good actually. We found it more than satisfactory. Underlined by noticing a ‘Hop On’ bus driver grabbing a roll during a break. The toilets were well cleaned - half an inch of sudsy water everywhere. Underground with the kitchen down the corridor. It worked for us.

I popped in here on Sunday morning, I won't be bothering again. The staff member there was rude and the food is overpriced. There are plenty of other place within walking distance and I recommend taking the extra 5 mins to find them.

Awful experience.cramped . expensive.rude arrogant staff ,just remember,the people you are awful with ,you may have to meet again on the way down ,they are probably the luckiest business people alive to have a cafe in that location,it is a want not a need so just because you think customers need your expensive tiny cups of coffee just think on its us customers that keep you in clothes,be a bit nicer please ,it costs a lot less than your purchases

We purchased a tea and coffee and sat at a table outside overlooking Hyde Park, it was a nice spot to people watch. All the staff were polite and friendly and tables were clean and tidy. The toilets were perfectly acceptable.

HOT FOOD ADVERTISED - Hot food is advertised but they just make up when they don’t do it anymore. I visited at 5 and they told me that the kitchen was closed, but still the signs were there saying that they were offering it. A few couples after us asked the same thing, to be really arrogantly told the same as me. RUDE STAFF - I asked for my pasta to be reheated as the middle was ice cold, after shouting “Huh?” at me obnoxiously she took the tray from me and told me to wait outside. I waited in the doorway where i heard her say to her coworker “she’s asked me to reheat it because apparently it’s cold” then she saw that I heard, passed the tray back and said in a really hurried tone “If you have anymore problems please come back in”. OVERPRICED - Two small sandwiches, two drinks and one pasta = £40!!! THE TOILETS ARE FILTHY - Tampon applicators thrown around the bins, pad wrappers and dirty toilet tissue stuffed everywhere. Bins are overflowing. Definitely won’t be returning, stay away!

Un bar come tanti, non particolarmente pulito - salvo una bella posizione, accanto a Hyde Park - che non offre niente di particolare, che segnalo per la scortesia respingente della cameriera. Entro, la saluto, mi avvio alla cassa per pagare e ordinare. La suddetta cameriera si fionda verso di me, mi chiede con fare aggressivo e inquisitorio cosa voglio; io rispondo un caffè e la toilette - domanda lecita e necessaria, poiché molti bar a Londra ne sono sprovvisti - lei mi risponde “Prima paga, poi usa il bagno”. Esistono tanti avventori irrispettosi ma le buone maniere, almeno civili, rientrano nelle mansioni di chi lavora con il pubblico. Al di là ti tutto, i bagni sono praticabili ma non brillano per pulizia.

Came here on a Sunday morning. No queue but a few people eating outside. Not overly friendly service but no major issues. Could only see one piece of A4 paper signage about cooked breakfasts. Did not notice a vegetarian option. Ended up having a freshly...

Bad tempered staff shouting at people about buying goods if they want to use the toilet, that would usually be fair enough but these are the worst toilets I have ever used, disgusting, I hope to God that the two inches of whatever I was...

Lovely place to stop at whilst on a walk in Hyde park, position is super convenient. Coffee was great and staff very welcoming. Loved the outside area perfect for enjoying the sun ! :)

Very unpleasant waitress and bad service. Not welcoming at all and very rude and impolite. I do not recommend, go elsewhere.

We called in for breakfast it was great. good quality ingredients and the service was really good. Very friendly a really good find on a morning walk.

They vaguely open around 8 am now, not 7am as consistently advertised!!! Laziness is costing you business, I’d buy my breakfast & lunch for the day from this place but it’s no good to me opening at 8- change your misleading website!!! I give 5...

Stopped here for a drink and mince pie amid the heavy rain. Its just a small Cafe in one of most visited tourist parks in the world. They don't try anything special or extra. They just serve with adequate speed, there is no rudeness but...

So rude. In queue for drinks and my partner asked for the loo. Answer - the toilets are for our customers. Oddly we are. Shaved headed lad needs to loose the attitude

Great lunch, atmosphere and food. We had a great value meal here. Very special meal and thank you so much

Just came today for grab some sandwiches because it was the only coffe shop open arround. When I entred to the coffe shoop following all rules of Covid19 and after queuing for long time, the service of the girl and men serving was completly rude,...

We weren't sure what was open in London but we were very happy to find this cafe open. Four of us had afternoon tea and coffee with cake, very friendly helpful staff and lovely little garden.

Amazing place and friendly staff! I come here everytime I take a walk in the Hyde park, delicious food! :)

Great homemade food, fast service and very nice and cozy to stop by and take coffee and something to eat.

The choice of food was more extensive than I expected - prepackaged sandwiches and salads, wide variety and we didn’t even get on to the soup, mulled wine etc. it is a very very small and crowded place, so better to sit outside if it’s...

I have visited this cafe a few times and the staff are always friendly - for a central London the coffee prices are very reasonable and its nice coffee.

Came across this little quaint cafe, as I finished my tour of Apsley House, mere steps away, near the Hyde Park green arch. It was cold and windy, so soup sounded great to me. There were prepared to-go salads, sandwiches, desserts and baked goods; all...

Hot day in London, we stopped at the Lodge Cafe for a couple of beers. Ended up with ice cream also, while looking at the great baking goods. Great little plaace

We popped in here for a quick drink in Bank Holiday weekend and were really surprised. The pecan slice is the best I have ever had. 5 stars from me.

We live nearby and occasionally pop in for a drink but the same basic problems apply. 1. Surly service and ‘take it or leave it’ attitude of staff 2. Tables outside often left with litter and debris on for long periods 3. The ‘cooler’ inside...

Food is ok and the outside tables are nice but the experience was ruined by the VERY unhelpful and rude staff

Accueil exécrable de la jeune femme servant les glaces, regard méprisant, aucune politesse, aucune réponse à notre au revoir. Idem...

I stopped here for lunch, the sandwiches looked a little sad so I opted for the soup and wish I hadn't - there was a lot of grease floating on top of the broccoli. The coffee however was good and I would recommend you sit...

Stopped there for a quick snack Decent selection of food and drink but the staff is just the worse. Was a very quite day, a boy and a girl on duty. The girl tried hard to be polite and efficient but the boy was continuously...

Bought 2 coffees the member of staff said have you any change i replied sorry no he then rolled his eyes, I then asked could I please have 2 fifty pences in the change he said NO he never spoke again! One coffee was twice...

Really friendly stuff, service was great, me and my friends are satisfied with it, I would recommend it to anyone who is passing by :)

Incredibly rude staff..been there yesterday, we were genuinely going to have something to eat, but I needed to know whether there was a toilet available, staff just abruptly responded to order first..I just walked out of the place, found toilet facilities 5 minutes way, as...

Went here for a coffee as the rain was pouring down. We sat upstairs, the stairs are quite steep- there is seating outside too. We both had Americano coffees which were good.

I was there as a customer and overheard interview he was doing for a job. You work 6 months probation but no holiday entitlement In uk that’s illegal after 6 months you are entitled to2 weeks holiday plus ,,,,paid At the price he charges for...

SERVICE: 2/5 - Poor. Guy serving at the counter seemed disinterested and unemotional. Spoke only in monosyllabic monotone. Not at all impressive. Does not create a welcoming atmosphere. FOOD: 3/5 - food perfectly decent. Crayfish sandwich good, vegetable sausage also good. DESIGN & DECOR: 3/5....

Went into this cafe to have a quite bowl of soup after walking around London , while we were eating the owner and a work man decided to fix a sign in the same room which was so noisy, my self and my husband didn’t...