The Lodge Bar & Kitchen in Dacorum

This restaurant is perfect for after a ski lesson. The food and the environment was amazing. Despite there being no Rekorderlig for my husband, I enjoyed a rhubarb gin and lemonade. The staff were very friendly and helpful especially Anisa who we were served by. There were other staff members standing around avoiding work, trying to make jokes with staff on the tills whilst they were serving customers. However it was a brilliant saturday afternoon!

I went on a Friday, eating burgers and drinking hot chocolates with a friend. Aaliyah and Mathilda were the spark in our day with great service and cheeky jokes. Our evening had a turn for the better and we are still chatting about it!

Yummy food! Delightful experience. I loved my hot chocolate and burger which were served by Aaliyah and Mathilda, along with laughter and jokes.

We ordered at the bar , as there is not table order, crispy chciken strips, nothing amazing, however at £8 I did not have huge amounts expectation, Alpine Schnitzel was decent size, the only thing , salad was without any dressing, again at £13 maybe we were expected to bring our own dressing, chicken schnitzel burger was so small that to me looked kid portion, when mentioned the young man , he said sorry, hope you enjoy it and left. Disappointing especially when everything is so expensive as a proper restaurant but only food delivered to the table. I guess company owners must make sure cost saving is meet, fair enough but as customer felt ripped off properly.

I used to go the lodge before and after my ski sessions, which would be 1-3 times a week as I am local to the slope. The food used to be great, cooked fresh, there was a good varied menu which also catered to different diets. They would do daily specials, the food would be vibrant and flavourful. This was a number of years ago, it has gotten worse since. I met my friend for lunch prior to a 2 hour lift pass and decided to try the food here again to see if it had improved. I ordered a hotdog, see picture. Technically it arrived as it was described (written) on the menu, it was vile! My friend ordered chicken strips, which look like they had been fried a few times as they were mostly oil and flavourless. The staff behind the bar overall are not friendly or personable, with the exception of a couple of them who I know personally. They openly discuss and speak badly of other staff members in the bar area and often stand together in a group avoiding work. The food overall has taken a big nose dive in my opinion, it is either microwaved or deep fried from frozen. There are no fresh food options and no options for restricted or alternative diets. The staff are quite rude when it comes to bringing in food, I appreciate that they don't want food brought in and eaten, however if you can't provide food suitable, what are people who suffer with conditions such as crohns and colitis supposed to do. As an example I have a friend that suffers with that disease and had brought in a home made sandwich, there was no packaging from other companies, just clingfilm and she was asked to leave if she wanted to eat it, which is what we did. The drinks are priced okay and they have a good selection available, just don't expect there to be any ice. I would suggest eat elsewhere before coming to ski or snowboard

Lovely setup and a great place to hang out while you watch the kids have their lessons. Good apres ski food. Carb heavy, which is what you want. Could do with a few lighter or smaller options perhaps but all in all a well presented cafe with decent food. Service is quick and friendly.

Lovely food. Been here a few times.. it's been always a good experience. Very nice place. Professional, friendly and polite staff. Free wifi. Easy to order using the QR code on the table or directly at the till. Doesn't take long from order to serving. They have many allergen options including Gluten free buns for the burgers. Not overpriced. Great menu. Fresh hot food. This place is a must try. The ambience is simply superb.. you will feel like you're at a restaurant in the Alps. Even if you're not here for snow activities, this restaurant is a great place for a good vibe.

I thought I’d treat myself to the Lodge breakfast whilst watching my son skiing. When ordering, I was asked for my table number and we’ll bring it over the young girl said. Breakfast arrived several minutes later and was well presented. I looked at the baked beans in a very small pot, I emptied them out on the plate , without counting each individual bean, I would’ve said there were 30 max. The rest of the breakfast went from being just luke warm, to a stone cold very very small tinned plum tomato.

Honestly this is the best mix up ever. Once you finish your skiing or snowboarding you can take a drink and order some food straight after!

Don’t miss the shot chocolate! Breakfast is a joy! Such a wide range of food all day long. Perfect service with a smile!

If I have a bit of spare time or a long session I can nip up stairs for a snack and a beer. I often end up chatting to strangers here as we are all like mind ski or board nut cases.

Nice to be able to watch in comfort. Friendly and efficient staff. Menu wasn't particularly enticing for a 'foodie' but looked ok; sort of thing you might get at a resort.

Appalling slow food service, lets the centre down and adds nothing positive to the experience. So waited 30 minutes for food to be served.

Normally the service in the restaurant is ok. However, today it is appalling. The kitchen has suddenly closed as ‘a chef has not turned in’ (not an unknown occurrence in the hospitality business). There are however many many staff who ‘aren’t ‘trained chefs’ in attendance. I enquired if I could just have one of the simple sandwiches on the menu or any sandwich since these don’t need a chef to make.. I was told ‘no because if we do that for you we’d have to do it for everyone’. When I suggested perhaps they could do that for everyone I was laughed at by what I took to be the supervisor. Apparently the idea that hospitality staff can be flexible and cover for each other and be ‘trained’ in basic things like sandwich making is preposterous. Next I was aggressively told by one of the young serving staff (who now had nothing to serve) who just happened to be walking by (with presumably now nothing else to do) that ‘there is no food and thats the end of it!’ I’ve no idea why she felt the need to get involved. Perhaps because she now had nothing else to do? I then ordered pre-packed nuts and crisps and a coffee coincidentally from the same member of staff. She then brought them to the table and slapped them down in a show of disgust before spinning on her heels and walking off in further show of her views. If The Snow Centre is unable to train it hospitality staff to do simple things and provide the flexibility and robustness good hospitality venues have, perhaps they could at least train them how to speak to customers. Or is that a different departments job?

Quick service, great food and sensible prices given they have a captive audience. Very impressed, thank you

Had lunch there today was lovely. Lodge is clean and spacious. Food was delish and service excellent. Would highly recommend bacon and egg roll cooked by Michaela. look forward to my next visit.

After losing our ski trip this year due to the covid cancellation,, we were so looking forward to getting back on some snow! And our trip back to the snow centre in Hemel , and on to our snow boards was first class! Slopes were clear, so no worries about covid, everything was in place to give you the distancing you require. What a shame that the food let the visit down..... WHAT HAS HAPPENED??? £50.00 (£49.60) worth of Deep fat fried C**p (so called Chicken Schnitzel, Hot dogs??)...that I wouldn't feed to my dog..what a shame that the food let down such a good time on the slope. PLEASE SAVE YOUR MONEY and pop down the road for something more digestible and much cheaper! I would have given 5* for the Slope experience, but have given 2* because experience was soured by the food....Real Shame.

Went with 2x kids to meet santa kids had a great time .. the young staff really helpful.. my son all so did a snowboard lesson & really enjoy it ..,again the staff ur great Thought we go have something to eat before lesson queue up for 5min Ask for a bacon & egg roll as I could see them on the pass .. only to be told ive miss breakfast menu by 4 min !!!!!!!! The girl ask the chefs no joy ffs 4min so I didn’t eat rather spend my cash where they have got a ski stuck up there bums Next time I’ll bring a flask & sandwich

Popped in for dinner after visiting Father Christmas with the kids. The grotto part was fab and the staff were lovely. The food in the restaurant wasn’t great. The nachos were awful and had to be changed once. The new ones were just as bad. Shame when you are spending £7-8 and it’s just a bag of crisps on a plate with dips plonked on top. There was no melted cheese. My son had macaroni cheese and this was very bland and cold. We won’t rush back

A lovely clean restaurant with views out on to the slope. Food is good quality and reasonably priced. Portion sizes are generous. There is a childs menu on offer, including smaller drinks for younger guests.

Not many places are open on New Year’s Day, but the Hemel Snow Centre and The Lodge Bar & Kitchen was, so decided to head there for a late lunch (on our way back from another attraction where the catering facilities were overwhelmed with visitors). I have not had “Tartiflette” for a long while, so paid my £10 and waited to see what would arrive. What arrived looked good, it was accompanied by ciabatta bread and some salad, and first taste impressions were good. Then I noticed something about the potatoes – there were cut up Jacket potatoes and, I assume, left overs re-heated from a previous day. The dish promised so much, but in the end did not quite deliver the “alpine” experience I was anticipating. The use of camembert rather than reblochon did not enhance the dish – but as reblochon is unpasteurised I can understand why they did not use it.

Had a lovely experience here after our little pre ski warm up. The staff were friendly, the soup was really tasty and served with a nice soft panini. This was the perfect place to warm ourselves up with some tasty chicken strips and a selection of yummy dips, after a fun but chilly time on the slope. We will absolutely be coming back here when we return to the slopes of Hemel Hempsted, mostly because the soup if the day is ALWAYS a winner!!

The Lodge Bar and Kitchen at the Hemel Snow Centre serves Alpine food, in an Alpine decorated café / restaurant with views onto the “real” snow slope. TV screens show skiing on EuroSport, plus a one hour time delayed action from the Snow’s centre own slope.Whilst the food is not as good as I remember from alpine holidays, nor the scenery or the atmosphere, it is certainly cheaper getting to the Alps and brought back many happy memories.

Staff cheerful and friendly but the food was terrible and poor value. Wouldn’t ever eat there again.

Service that my mum compared to the standard of Disney! The staff were excellent, food was quick and tasty!

Our children were having a ski lesson so we came up here at first to have a drink and view them from the window and viewing balcony. Our drinks were served promptly and were a decent price. After the children had finished we decided we may as well have an early dinner there too. The menu was fairly basic - mainly burgers or hot dogs but have to say the food was tasty, with good sized portions, quick service and reasonably priced. We had some Nachos to share for starters (about £8) then we all chose a burger (the burgers were about £10 and came with onion rings and fries). , Would definitely eat here again if at the snow centre.

We went to the Lodge Bar at around 7pm for something light to eat before skiing and although the food was fine, the service was very much lacking. Firstly, athough there were four members of staff behind the bar and only one person ahead of us in the queue, we were literally ignored for minutes before anyone took our orders. The servers stood around having a conversation about their friends, phone calls and plans etc. It was so outrageous that the lady in the queue ahead turned towards us with a shocked expression at their behaviour. Once back at our table the wait was reasonable, although one of our orders had to be changed because apparently they can't serve a BLT at 7pm and the order should not have been accepted in the first place (chalk that one down to the lack of focus at the bar) We placed two separate food orders with several items, but were all at a single table and, as each item was delivered to the table we had to stop the server removing our table number, even though they had told us to keep it and we had repeatedly told them we were still waiting for other items.On the plus side, the food was quite nice and there's a lovely big window so you can watch the slopes while you eat. Food and drinks were a little on the expensive side for what they are, but I guess they have a captive audience. I had the soup of the day, which was really nice, but the serving was quite small. There's a free drink after your skiing lesson, so that helps improve the value.Primarily, we had gone to ski and not to eat, but the Lodge really lets down the Snow Centre where the staff were overwhelmingly helpful, friendly and professional despite being far more busy and under pressure. Overall, the management could improve the whole experience by making sure the Lodge staff focus on giving customers good service and not treating them like an inconvenience.

Came here after hitting some of the freestyle features on Saturday, along with my girlfriend, her friend and my girlfriends grandparents.

Tuve mi primera lección de esquí en el centro de la nieve. Me aparece en el camino de vuelta desde Chelmsford y pensé que debería comer algo antes de ir probablemente en la pista.

El bar LODGE & cocina es genial. La comida es deliciosa, una gran variedad de comida en el menú. El personal siempre tienen una sonrisa en sus caras, y son siempre muy acogedor y comprensivo. Son un gran equipo.

Por desgracia, después de una gran sesión de esquí, tuvimos una comida verdaderamente horrible aquí. Las hamburguesas estaban muy secos y cocidas, ensalada diminuta era claramente bien pasado su mejor, y la pizza era incomible. A pesar de estar hambrientos tuvimos que dejar un montón de nuestra comida, así que esta era 40 libras no bien gastado. Es conveniente comer aquí, pero yo evitaría a cualquier precio!

Me llevé a mi hijo aquí para snowboard en una semana. Llegamos temprano para almorzar, tuve un schnitzel y mi hijo tenía una bratwurst, ambos con varias verduras. La ensalada de patatas era realmente bueno. El sistema de pedidos fue muy eficiente y la comida llegó en tiempo razonable. Fue recién preparado, delicioso y un buen precio, superó mis expectativas en un lugar tan concurrido. Es divertido sentarse, mirando a la pendiente. Si viviese localmente CREO QUE ME venga aquí ahora y luego para un cambio. El personal era muy amable y servicial.

El lugar es enormemente con un montón de zona de observación para los esquiadores y el personal era amable. Sin embargo, pagamos casi 6 libras por dos chocolates calientes sin crema y tostar en una taza para llevar ya que habían quedado fuera de los tres temas. Aún así estuvo bien, pero es caro. Mi comida no estaba caliente cuando llegó, así que debe haber sido estar un rato antes de ir a la mesa que me quedé muy decepcionado. Espero que mi opinión es equivocada cuando vuelva.

Este es un alimento único comentario.

Cada vez que traiga a nuestro hijo snowboard, comimos en el Lodge. Comida hermosa fresco y el mejor servicio al cliente en la ciudad! Especialmente gracias a Finn y Daniel L. nunca ha decepcionado con su servicio siempre con una sonrisa!

Went here for family skiing day. Grandparents came and watched and this is a great place to watch them skiing. Cheap beer (compared with London prices). Food good. Staff excellent.

Has a whiff of TGI Fridays about it - by that I mean the low level smell of greaseKetchup and mustard bottles empty on the tablesFries soggyPulled pork burger OK, one piece of lettuce, one burger, some pulled pork on top in a bun - no pickles, no relish, no cheese - no loveDrink glass a bit grubbyCost 15 quidNot great if I'm being honest

Went for a meal following skiing lessons at Snow Centre. Layout is fantastic overlooking the slopes and has a lovely atmosphere. Food is good, however a very limited Gluten Free choice.

Skiing was great fun - we all loved it!Food was ok, but the service was so slow, the queue was endless just for coffees. Took 20mins of queuing so missed our kids learning on the slopes. Needs a total rethink, two sales points means people queue jump or get confused.Food wasn't anything amazing and the clearance staff need to get round the tables and clear things away a lot faster

Obviously this place is catering to a captive audience. Our ski session ended at noon so I thought I'd pop upstairs and have lunch with my two daughters. There was one burger, a margherita pizza, and a ham and cheese sandwich ordered. My daughter took a few bites of the pizza and couldn't take any more, the sauce tasted like it was barbecue sauce and the pizza base was terrible. My burger was very poor quality meat that's only real redeeming quality was that it wasn't as bad as the pizza. Don't plan your trip to the ski slope around a meal.

We booked our Christmas meal here as a party of 17, its a great location & atmosphere, the staff were very friendly and helpful. The food however was appalling considering we paid £30 per person. One of the starters was soup - that's half a cup of tinned tomato soup. Mains was either salmon or turkey with roast potatoes - the salmon tasted like a microwave meal from Iceland and the roast potatoes came out on 2 small trays. That's 2 trays for an entire table of 17. We had to ask for more to go around everyone. The cheesecake pudding tasted cheap and nasty as did the profiteroles which were filled with foam rather than cream. We all felt it was a rip off. Great place to stop for lunch / coffee but do not book your Christmas party here if you are looking for a decent meal.

Fantastic evening made very special by the excellent service. This was a surprise party and all went to plan. Thank You to Deni, Katie, Sarah, Ollie, Charlie and Phillip. We will definitely recommend the Lodge Bar.

Food was great, the help was great and no long waits! Was helped by a lovely member of staff called Milly. Would recommend to anyone in the area, thanks Milly!

Came into the lodge with my daughter on Tuesday for lunch; food was great! I was served by Abigail who was so lovely and helpful! Abigail made a point of reading out my order for me which made me remember my daughters drink with the meal. She made me feel very comfortable in the lodge and I am positive that I shall be returning for the excellent food and services I was provided with!

The lodge managed to cope with a very large school group at short notice for two days preparing delicious food. Michaela, Dan, Russell, Richard, Sarah, Sam, Kieran, and Deni well done that was not mean feat!

Stopped for lunch over looking the snow. A very enjoyable place. The food is lovely with traditional pub favourites and some alpine dishes. Love the snow, love the food, love the feel.

A pleasant surprise to find such an enjoyable experience post the indoor snow session. The environment is well considered creating a natural atmosphere akin to that of the European ski resort eateries, the use of space is excellent and allows for brilliant views of the slopes.. The food is fun and has personality! Mixing traditional with more recognisable tastes for those more familiar with the skiing adventure. The service experience is pretty good and realistic considering the volume of customers churning through the centre, however the staff are friendly and warm..I would happily recommend to anyone and I feel several of the reviews I have read are not balanced, the primary offer at Hemel Snow centre is the indoor slopes with the lodge being a superb add on facility and for that reason it exceeds my expectations.

I went during May and they had a choice of alpine specials - I think it was a Bavarian festival. I chose the tartiflette as it's always been a favourite when I'm on the mountain, along with a German beer. It was served quickly and was delicious. With the views of the slope, I could have been on the side of the piste! Would definitely recommend.

Eager to try some alpine style meals we ordered wiener schnitzel that took ages to prepare and really did not look authentic at all. I suggest using correct recipe i.e. approx 4 mm thick butterfly cut, lightly hammered veal or pork etc, to start with. Not 20 mm thick chunk of pork which got server today. Also the amount of potato salad was only 1/2 of average portion. Menu sheets could be without food stains as well.

all made to order, so hot and fresh - cant complain! Good range & choice. food for all ages and good range of drinks too.

After purchasing lunch and several drinks and snacks I asked the duty manager carol ann to warm my baby food up (he's 4 months old) only to be told they don't allow food from outside nor will she warm food from outside and that if I go down stairs to the service desk there MIGHT be someone happy to use the staff room microwave when asked for hot water she also refused saying it's a health and safest risk but I could warm it in a cup of tea because I would have to pay for a hot tea!!!!!! Disgusting service !Horrible lady !Clearly not a baby friendly venue would not consider if you have small children

I had to wait over an hour and a half for my food when I finally got it did not taste good. Very disappointed!!

Good food, reasonable prices and some ski resort favorites on the menu, and a view of the snow slope, careful, it may have you pining for the alps, (if it does Crystal have a stand downstairs where you can book).

Not my first visit but surely my last. Poor service no staff. The staff that they do have laugh and play around without serving the queue of customers. Lack of the menu and drinks knowledge. The food has been cold and of small portions. I have sent the whole 4 meals back on two seperatley occasions. I asked where the managers were I was informed in the office doing paperwork. Maybe they need to get the restraunt in order and supervise the staff. One of the older ladies who served us today was polite friendly and did not stop working maybe other staff should take note shame she is leaving after 5 years service !!!!

Great place as part of the Hemel Snow Centre. It's not cheap ( a hot dog was £3.50), but then other food is less expensive. Jacket potatoes are £5.50 and main courses are £8-9. The kids meal at £3.95 was very good.Decor is nice and the atmosphere is good.

Loved the decor and the service. We just had nachos and some drinks but everything was pretty good. More of a family place than a couples place but still worth a visit if you're nearby.

Had a meal with friends after a skiing session. The bar/restaurant area was quite busy with lots of chatter/music/laughter etc however this added to the atmosphere rather than detract.The food is mainly standard pub/bar food with some traditional alpine dishes added to the mix. Service was quick (despite it being very busy) and the food was well cooked. Ideal place to eat after a session on the slope.

The Snow Centre has just completed remodelling its bar area:The Lodge Bar & Kitchen...Rubbish coffee which is overpriced, undersized and very badly made. Had to take back my latte twice as it was more like a normal white coffee. The third attempt was no better but I drank it anyway. The problem with the previous bar and this new one is that the staff seem more like part timers (students etc) who have no interest in serving decent food or drinks.I didn't eat so can't comment on the food. The new menu looks nice but is expensive (£8.95 for an Allday breakfast). I'll be skiing at The SnowCentre again but definitely NOT eating or drinking.