Based on 693 opinions finded in 1 websites
Opinions
Great halloween atmosphere tonight at the lodge. Super service at bar from sharkey and Emily . Full house and entertaining music. Staff busy serving and waitressing.
Amanda M . 2024-10-29
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Really nice selection of food and it's all amazing! Good range of drinks, really friendly staff and good atmosphere:) x
elise t . 2024-10-29
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Chain food and clearly reheated as opposed to cooked on sight. Lots of items not available. What new had was ok and good quantity and not expensive. Flatbread was a bit soggy. Some chicken overcooked. Pie had too much pastry. Adequate and at least speedy service.
Vickers55 . 2024-10-27
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Another great evening out here. A fantastic steak, no fat, well presented and at a reasonable price. Not to be missed early in the week, one of the specials. Highly recommended
Gary A . 2024-10-22
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We had a lovely meal at the lodge. Staff and service was good. Great company and fantastic atmosphere. I would recommend it.
Lee B . 2024-10-22
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Great evening with drinks and chat. Atmosphere friendly and good music. Nice catch up after long week putting the world to rights.
Melanie B . 2024-08-27
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Great service with a smile from Emily at the bar. Good atmosphere and music. Nice catch up drinks with friend after their holiday.
Amanda M . 2024-08-20
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Great local, decent food and good place to watch the game. Also good outdoor space with outdoor TV. Good beer selection too.
Debbie K . 2024-08-20
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This place is great to bring my family and friends to grab drinks and food (chips) very well organised and good hospitality
Emily W . 2024-08-06
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Lodge best pub in derby, great quiz night, great staff, if you’re in derby get yourself down to the lodge Alvaston especially on a Tuesday.
Jordan C . 2024-08-06
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Went for food and quiz, was absolutely lovely. The staff are amazing and friendly. Food arrived quickly considering it being busy.
L7104QXbethw . 2024-04-23
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We love coming to the quiz every Tuesday. Recently her a new menu which has been fab to try! Good atmosphere, staff, and drinks.
Dunk W . 2024-04-23
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Great food/drink with the work crew and the best quiz host in the UK, great staff as well Car park lighting could do with improvement.
18kamc . 2024-04-16
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We love the new menu at the lodge. Always great service and atmosphere especially on a Tuesday night for the weekly quiz.
Andrea L . 2024-04-16
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Absolutely blinding place to eat with mega friendly helpful staff - food was lovely in a relaxed atmosphere. Would definitely recommend 👊
DunkWatson . 2024-04-16
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Another great night at the lodge for the quiz. Tuesday nights fun night - really enjoyed the food and staff so friendly and helpful
Denise v . 2024-04-09
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Great food! Tried the new menu today definitely recommend a visit. Staff were all friendly and pub quiz to top it off! Thanks Pete and staff
lincoln f . 2024-04-09
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Great catch up tonight with friends few rounds of drinks . Good atmosphere and music. Apple pie with custard was good. Good range of food
Passenger27905105358 . 2024-04-02
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Good vibes, great quiz every Tuesday night! Food is great and drinks are cheap! Good atmosphere #goodvibes xoxoxoxoxoxox
Rochelle F . 2024-04-02
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Nice pub for drinks and food and the staff are all lovely. Good selection of drinks and food available :) definitely try here if you haven't been
elise t . 2024-03-26
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Great food great service in a relaxed friendly environment and had a great time. Would definitely recommend to others.
Oliver W . 2024-03-26
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All 3 of us really enjoyed our dinners.There was abit of a wait but it was worth the wait.The food was piping hot & very tasty,perfect infact. Highly recommended
Donna J . 2024-03-25
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All three meals were very poor, One ordered medium rare steak and it came out well done honestly it was like chewing through a brick all three of us had steaks and they were all the same so chewy and hard as well as this my flatbread just had chunks of fat on it. disappointing as i’ve always like green king chain pub food. Looked like the lady was running food by herself so she must of been rushing but we didn’t even have cutlery on our table when our food arrived nor were we told if we had to get it ourself, no check back on our food so couldn’t even mention how bad the quality of our meals were.
Skye G . 2024-03-24
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Great food and drink, we have been before but this was great tonight the best it’s been for along time. Friendly, polite staff
Front R . 2024-03-20
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Great atmosphere tonight with friends for catch up drinks. Served by Emily at the bar, service with a smile as usual. Good music and good chats between us.
Amanda M . 2024-03-19
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Wow what a meal 🤗 was so nice took my dad out for steak and he’s so happy thank you to the chief cammy and the bar staff minna Sarah cassi will defo be back again next week
92vikkis . 2021-06-09
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We visited with our 7 month old granddaughters for lunch. The staff were very friendly and helpful and the food was top quality.
NatalieD1951 . 2021-06-08
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We’ve been here for lunch. We sat outside. We had the chicken mix and a hamburger. Food is fine, good atmosphere, good choice of beers. Ordering through the app is very easy
fgagliardo1 . 2021-06-05
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We came to The Lodge for their stay and play 10-12 on a Thursday, the staff were so lovely and baby had a wonderful time meeting new people and playing with a good selection of toys. The grown ups had a nice natter, drink and relax. We stayed for lunch afterwards, enjoyed the BOGOF burger deal, and was pleasantly surprised to find they sell baby food too so even baby had a nice treat. Definitely coming again!
amycK3152OB . 2021-06-03
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Natalie completely ran the show today, never stopped for a breath, suddenly got so busy and her high standards of customer service never wavered. Amazing member of staffalso Pete, Ian and Irene are assets to this pub, constant friendly customer service that is so sincere
Roving48332263084 . 2021-06-01
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Service was quite slow, waited about 50 minutes for food and 20 for drinks. The waitresses, however, were lovely. Cassie and Natalie, served my friends and I and made sure we were alright; definately deserve recognition.
Reniamarzec05 . 2021-06-01
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Saskia and everyone on shift was very lovely all night, they apologised politely for our wait and the service was great all night.
katepD3696PO . 2021-05-31
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Great value and great food as always, we had an amazing experience. Loved all the food and drinks. Well done to the all staff.
NorthStar10232069708 . 2021-05-29
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So my partner and I decided to eat here.Called and managed to book on the same day for the evening. Arrived and was shown to table. Ordered food and drinks which went ok however I witnessed 2 members of staff (one possibly the manager) standing behind the bar serving drinks with their face masks under their chin! This actually gave me really bad anxiety as I couldn’t believe my eyes when the female bar staff member was whistling all over the drinks she just poured with the mask under her chin. Food was nice, cooked well but the drinks… 20 mins to arrive each time ordered. The deserts came before the finalDrinks meaning we didn’t really want them by the time they’d arrived, as wanted to leave by then. Work needed on the fluidity of drinks and please… wear your masks properly!!!!
Josh R . 2021-05-28
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Lovely meal we all enjoyed it. Very friendly and helpful staff. we were served by Sadkia We recommend a visit
BoardingPass59283 . 2021-05-24
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Seven of us came for a family meal today and the food was absolutely lovely, staff are very friendly and always happy to help. Will call again and great value for money.
mazerati2020 . 2021-05-22
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Lovely food, staff very helpful. Made us all welcome. We are were served by Cassi, Saskia, Irene and lauren.
Jaynedavies112 . 2021-05-19
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We've been here a couple of times this week already and I don't have a bad thing to say! The food is great, the staff are really friendly and the service has been first class. Cassi and Irene were especially wonderful!
Kate Emily T . 2021-05-12
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Usually can’t fault the Lodge for food having eaten here a million times before. Tonight we waited an hour for two burgers, they came without apology or acknowledgement for our wait. We also waited a good while for drinks each time we ordered, 20/25 mins a time. The ordering app does work well which is a positive. Burger buns were rock hard and we couldn’t work out if they were well toasted or half toasted and half really stale. No salt or pepper, no vinegar, two sachets of sauce per person only and a lack of staff to ask for help with these things. We understand it’s been rough for pubs over the last year but we were really disappointed with tonight!
laurenloz11 . 2021-05-07
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Great service from Sal, breakfast was spot on and very well organised all COVID procedures spot on highly recommend
kylesI3915AN . 2021-04-19
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Service is great, staff are friendly, wide range of drinks selection and the food is on point love love love it
Cassi G . 2020-11-04
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i would like to thank all of the staff that supported with our two table socially distanced birthday party for my daughters 18th birthday. it was so nice for her to see her brother and nana . The food and drinks were all served by friendly helpful staff. Food was great as usual and all came out together even though we were over two tables. Would highly recommend to any family for a legal get together.
carolinemP4657QX . 2020-11-04
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Beautiful steak, friendly service and very welcoming considering all the current restrictions, felt safe during our stay...thank you
clairecH7518XM . 2020-11-03
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This is the best pub I’ve been to whilst social distancing is in place. H and the team have got it spot on. Love quiz nights on a Tuesday with Freddie. Food, drinks, service is always spot on
coops6308 . 2020-10-27
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Came for some drinks and food. Was frowned up on for not using the app and requesting table service then food took 30 minutes to arrive despite atleast 5 workers and place being quite empty. Also we ordered 4 drinks with 1 of the drinks for someone sat away from us, we asker this to be taken from him and the response was "he can come and get it". Our food light was on green for ready for atleast 10 minutes and then it was taken off only when we complained and asked where our food was. I will not order food from here again or a drink for someone not say with us if it means me having to get up with a mask and tray to take it to him myself.
Joe123456db . 2020-10-26
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Really enjoyed our family meal at the Lodge. Us:Mum, dad, toddler (3yrs) and baby (just turned 1 yr).Food:Better than average pub food. Whole family enjoyed respective food.Service:Served by: Cassi, Minna and Lauren.Very friendly and helpful; door held open for buggy, courteous and polite.Used the app to order/pay which was an easy experience and both parents could stay with the kids.COVID-19:Well setup, felt safe. Heard a waitress challenge a customer who started to leave table without a mask which is great they are enforcing the rules.Others:Plenty of car parking spaces.
GoLookSee34 . 2020-10-16
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Went for drinks with friends on Saturday was served by Cassi who was very helpful & made to feel welcome & safe.
RollingThunder9 . 2020-10-12
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I came to the Lodge a couple days ago with my family, we had food and drinks and our food was brought out by Natalie which looked after us very well, excellent service thank you team Irene.
curiousrose96 . 2020-10-11
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Greeted by Sarah who was so lovely and welcoming! Food came out quick, was a lovely atmosphere and we really enjoyed our meal! Will definitely be back, thank you!
Iilyew300 . 2020-10-10
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Was brought my first order By lauren who was very friendly and helpful with my questions regarding a possible food order. Minna on “pub safe” following Covid rules! Joyful visit
Mjay727 . 2020-10-09
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Had the pleasure of being looked after by team Pete today whilst having some food and drinks. Experience at the lodge is always lovely and theese guys really go the extra mile with covid safety. Staff ever so friendly and attentive and food always smashing. Cheers Lauren Cassi Minna and Pete :)
TracyLD72 . 2020-10-08
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Cracking pub for a burger and pint especially when football is on. Had buy 1 get 1 free on burgers tonight and great atmosphere despite COVID-19! looked after by team Pete shout out Cassi, Minna and Lauren fab team of hard workers.
DarrenJay91 . 2020-10-08
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What can I say we were greeted with a warm welcome COVID rules 100%folllowed and explained clearly, staff were amazing very helpful and cheerful. The food was excellent we would definitely visit again.
carolpH6517LD . 2020-10-08
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Very lucky to have The Lodge Alvaston close by. Excellent friendly service as always especially during the current COVID-19 restrictions, & this time Cassi couldn't do enough to assist even though we had her running backwards and forwards to our table.
Discover820094 . 2020-10-08
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Served by Minna and Pete, great service all staff were friendly, Covid safe. Food came out quick and was good.
V2531LG . 2020-10-08
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Can’t beat a trip to the lodge, Great service as usual considering the circumstances. Great team, especially Sarah, so lovely and always made sure we had everything we needed
catherinerobertsx . 2020-10-07
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Food was great and the service was excellent, thank you Sarah! We will be back very soon Covid allowing.
Saroar88 . 2020-10-07
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Visited today with my partner and son. Covid-safe pub with good food. 'Team Irene' (sorry I can't remember the lady's name) looked after us and we would definitely visit again if we were in the area!
staceyface33 . 2020-10-07
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I have been trying to support my local pub by coming on a regular basis despite the Covid situation and restriction.I wanted to say a huge thank you and well-done for all the staff at the lodge, they respect all guide line to the letter and make us fell safe and more importantly always with a smile (wearing ppe) they never fail to make us feel welcome.Go on team Pete... Thanks to Cassi, Mina & Lauren.
Jcgdm . 2020-10-07
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Visited the lodge with my family today, had a lovely visit. Food was great, COVID safety rules are being followed and the staff were lovely and attentive. Thanks Cassi, Mina and Lauren!
DunkWatson . 2020-10-07
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We had such a lovely visit and particularly cant fault the service. We were looked after by team Irene and will definitely be back!
hayley_rebecca . 2020-10-07
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Came in today with my family and was greeted and looked after by a wonderful lady Sarah, she was very attentive and so helpful and made our stay very enjoyable. Couldn't ask for a better service thanks so much to Sarah she's a credit to your company ☺️
robbS1545PA . 2020-10-07
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Came into the lodge today for a few pints and receive excellent service from Salih and Natalie, great beer and and great
SQ9999 . 2020-10-07
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came for lunch and felt so safe , great guidelines in place , staff where great , food was typical pub grub , but well done ,
stoddy1972 . 2020-10-07
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I went to the lodge With some friends for some food and drinks and was greeted and looked after by a wonderful woman called Sarah Johnson. Sarah was very polite and caring with our food and made our stay very enjoyable.
Rhiannonbb . 2020-10-07
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One of the few pubs I visit locally. Well organised and covid compliant. Served by the always excellent Minna. Friendly and efficient.
pjv7000 . 2020-10-07
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Had such a fabulous meal out with the family thanks to Sarah and Team Irene! Service was great, food was as good as always!
Simmy90W . 2020-10-07
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We got served by Sarah today and we are over the moon with the service we received. I came with my two young children and they were nothing but accommodating to our needs! Thank you, we will be back soon, I'm sure!
ashleighd348 . 2020-10-07
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Lovely meal as always and so much fun at the quiz! We had table service and were served quickly. Samantha the pubsafe was excellent and made us feel very covid safe!
Lilyew3 . 2020-10-06
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Brilliant service and excellent food. The quiz was great fun too. Love this place would come again with the family
Nita E . 2020-10-06
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Start to finish, well organised and efficient under difficult circumstances during the COVID situation. All the staff courteous and welcoming. Enjoyed a lunchtime visit with my grandaughter and daughter in law.
Campervanone . 2020-10-06
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I’m writing this waiting for the food to come out - I wanted to give a shout out to the lovely waitress Natalie, she was very helpful, polite and does an absolutely fantastic job
ryanonline1 . 2020-10-06
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I am a regular visitor of this pub & felt it was time to finally write a review! Visited today with my partner & child for food & as always received excellent service! I was served by the lovely Samantha today, whilst taking our order she took the time to engage in conversation with my little boy whilst all the time remaining very professional, an asset to your company! Food was served quickly & tasted great as always! Even in these uncertain times they remain as professional as ever & I’ll most certainly return again!
SianLucy34 . 2020-10-05
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We popped in here today for a quick lunch, not been in for years. It happened to be steak day - how's that for perfect timing? For just £5 we had a good steak and everything on the plate was piping hot - that rarely happens at a pub chain (in my opinion).The place felt really safe, everyone was helpful and Cassi never stopped cleaning - everything that stopped still got sanitized!! Well done to everyone at The Lodge.
I821TDjuliew . 2020-10-05
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Team Irene and Minna - very impressed with food and service. Felt very safe. This is our local pub and would definitely recommend
annpA7881OH . 2020-10-04
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Such a brilliant and welcoming pub, the atmosphere is brilliant even with the COVID-19 they stick to the government rules. The bar staff are brilliant and always up to help as much as they can especially minna and cassiAll in all a brilliant local pub
shane97m . 2020-10-03
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Team pete, served by Minna and Cassi, very lovely people and very helpful! Great food great service, during difficult strange times, all my praises go to the hardworking friendly staff!
Callam G . 2020-10-03
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Was served today by Cassi - absolute legend!Cassi made sure were well looked after.Even though she’s been running around on a busy Saturday night - she never fails to smile!Keep up the good work girl, see you when we’re next in again
dawnbE3376QQ . 2020-10-03
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Went into the lodge to watch the derby game and have a few beers and some food.We were served by team irene for the day, great quick service and even retabled us so we were near to the tvs, natalie served us all day..Ordered the xl burger with chips, Would i visit again... deffo
tooney2018 . 2020-10-03
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Great place, Natalie told us to leave a review, absolutely wicked!! The covid rules are bang on, not catching it here!!
552harryl . 2020-10-03
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Had a very enjoyable visit and great seeing all social distancing measures being implemented and observed. The service was very attentive and professional. Would highly recommend. Natalie was our dedicated member of staff who was very polite and added to the experience we enjoyed.
SPB10 . 2020-10-03
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Great beers, lovely atmosphere. Natalie couldn’t be nicer Katie served me great beer and great staff
AlanGrizz . 2020-10-03
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Great service from Natalie and Katie, great beer. Had a 2 pint beer. H was a great host . Would recommend
Bman1824 . 2020-10-03
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Sarah and Saskia are always really friendly and very welcoming and helpful when it comes to using the app, great service as always
Dale2101 . 2020-10-01
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Came in for lunch recently, Sarah the host was really helpful and explained the new guidelines etc. Food was amazing. Thanks team Irene
Shannon R . 2020-10-01
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We always come to the lodge as it is our local pub/restaurant and we are always impressed with the food and the staff! There are screen between tables and booths, and using the app means nobody is wandering around the restaurant. We were served by Saskia who was so lovely and polite, as all the staff are! Would 10/10 recommend the lodge to anyone! Top class service and food for reasonable prices
Neoqueen306 . 2020-10-01
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Cassie helpfully sorted us out after technical issues with apps/cards. Become a regular family meal out venue - Good selection of Good quality food, Good Covid Safety. Nice environment for relaxing meal out
TeamJH . 2020-09-30
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I visit the lodge on a regualr basis and the staff from team pete cassi,minna,ian and emma always look after us and are very friendly,the guidelines are clear to follow.
smifk1 . 2020-09-30
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We love the team at the Lodge! Nicest people. Food is great and everyone is so helpful and aims to please. We as a family always enjoy coming to the Lodge. Well done today Sal, Natalie, Ian, Minna, Cassi, Emma.
studel . 2020-09-30
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Visited the lodge today with my daughter for some lunch, we were greeted at the door and shown to our table and told about all the new rules in place. We ordered on the app and the waitress minna brought our food over, she very lovely and made sure we had everything we wanted/needed. The food was great and we had a good time we will be back again soon.
Kellygoodwin76 . 2020-09-30
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Not been to the lodge since the beginning of lockdown months ago but I am absolutely delighted to say they have nailed it. We were met at the door and guided through the new regs and shown to our table which we had pre booked. All food and drink orders were placed using the Green King app and it was very user friendly. Within minutes a very friendly and helpful waitress called Cassi brought out drinks and introduced herself. The food was good and surprisingly it felt like a pub,it had atmosphere obviously not the lodge of this time last year but nevertheless a pub which was a major plus. This is the new normal for however long it takes and I think it's as good as it could be until things get back to normal. In closing we felt safe, the staff looked after us and we enjoyed the evening and will return soon.
385Davidj52 . 2020-09-27
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every1 is in the same boat with the covid thing but no need for over the top staff being rude , try and learn some proper table service even if people are only having a drink , try and make it nice atmosphere and just serve people how they do when ur on ur holidays abroad food or beer its so easy if u try a smile goes a long way
Darren B . 2020-09-27
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I pre booked a table for 2 people and visited today the 24th September. We were greeted at the door, invited to take two menus and were taken to our table by a pleasant and helpful young man who explained the new layout of entering and exiting. I had downloaded the app and we selected our drinks and food. Drinks came quickly and the food not long after, it was plentiful and hot. Its pub grub not haute cuisine but this is what this chain excels at. Waitress asked us if we would like coffees at the end of our meal and we paid by card for those. When not serving the team were constantly wiping down everywhere. Only 1 at a time to the toilet and there is an arrow you move to occupied when entering and to vacant upon exiting. All in all a lovely experience and fab staff, thank you.
FlossieDerby . 2020-09-24
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If you like being spoken to like an invalid then this place is for you. As my first visit, and my mother’s second. She recommended this pub. We entered and was met by a young girl. She asked me to scan the COVID QR. Obviously I did, as per guidelines. We were taken to the table, as we were promptly marched there we were informed about the Greene King app. That it was more ‘convenient’. This waitress is paid to serve me. Why should I use an app? She has to deliver the drinks? She has had walked me to the table. Couldn’t she have taken a drinks order then? My mum explained that she hadn’t used the app before, but she will try. The girl continued then to lecture us about the convenience of this app. That it involves less contact. Yet 2 waiters came to check on our food. Two. That’s a lot of contact is it not? If we’re concerned for their staff then why are others repeating each other’s jobs? The app didn’t register the 2 for £10.99 deal so we required a waiter/ waitress. I know, what a hinderance. The food was basic, but cheap. Didn’t have any issues with the food. When it come to leaving this is what spurred me to write a review. As a group of three females. We went in search or the toilets on our way to the exit. We looked at the toilet door to which was shouted ‘No! One at a time!’ By a female worker behind the bar. None of us had progressed to the toilet. We literally had just eyeballed the door. I left my group and proceeded to another female toilet further down the bar. As I left the toilets. The same very bolshy girl was there and did something to the door. I presume it was a clean sign. But in a very over the top, angered manner. Quite frankly rude. The guidelines are not new, they are simple. They are not needed to be ordered at us. I do not wish to be treated like I am a few sandwiches short of a picnic.
MissJShhh . 2020-09-18
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Friendly staff good service ( come on irene) Nice menu quick and prompt service happy days time for another beer
scottylodge . 2020-09-10
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We came to the lodge with friends a couple of weeks ago at lunchtime, we enjoyed the food so decided to book for my daughters birthday. We arrived slightly earlier than our time slot but were seated more or less straight away. The waiters and waitresses were fab at their job, can't fault them. However we were so disappointed with the food. Half of my husband's meal was missing, my fish was grey, the peas and mash were very dry, my husbands steak was tough. Maybe of the two times we visited there were different chefs but the second time we visited the chef was obviously cooking for QUANTITY not QUALITY.
U3140RZjoyceb . 2020-08-26
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The food is decent and the staff are really good (Cassi from Team Pete especially). Everything is explained and the precautions are reasonable and we'll thought-out. If you are anxious about how social distancing, etc. when going out, this would be an ideal place to go. The app for ordering is very good too (you can also order with staff if needed). All round, a pleasant afternoon out.
josephbO2241XL . 2020-08-23
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Great lunch, great service, friendly staff Covid safe a good time was had by all. Thanks to all staff
A2142NEgillianb . 2020-08-22
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Good value food... Service ok. Friendly staff.. visit during 1\2, price offer.. but still value for money without...
garytA3592ZY . 2020-08-21
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We have eaten at the Lodge for Sunday lunch in the past, and always found it to be very busy, but worth waiting for.Today though with the corona crisis the restaurant was quieter but certainly worth visiting. The whole area was very clean, tables spaced apart and lots of sign posting for safety and clarity.All the staff were smart, friendly and efficient, nothing was too much trouble, everything was explained to make our visit comfortable.The meals were delicious, bought to the table, hot and delicious. We had dessert and they were as good.We enjoyed this meal very much, the restaurant have made so much effort to keep a safe area and encourage diners back. We will certainly recommend them and of course eat there again.Thanks to all staff, Pete, Cassi, Sal, Irene, Minna ,Cammey, Matt and Alex, either serving, cooking or cleaning all of which was super efficient. Well done all of you.
marygL2512SI . 2020-08-16
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Our second trip to Hickory's Derby was nearly cancelled today. This was due to my partner, who was still ill from the flu not feeling well enough to have a sit-down meal. We stopped by to let them know we couldn't dine in as planned and they offered to provide a takeaway meal for us. The BBQ brisket, cheddar/jalapeno sausage, pickled onions, fries and coleslaw are amazing, had a great little birthday 'donut cake' added as a treat for her birthday. We are sorry we couldn't eat-in, as the atmosphere is fun, especially at the chef's table where you can watch the action. We'll be back when she is feeling better and certainly appreciate the manager and staff going the extra mile for us today. Thank you for making my partner's otherwise dreary birthday a nice treat! x
93 Opinions
Possibly the most disappointing meal dining out in my life. Pre-ordered the fillet steak rare, and was given a fillet steak well done. When I asked for a new one I was told it would take half an hour because it was chargrilled (???). The waitress who we dealt with most clearly had no idea what was going on in the kitchen, she kept having to go back and ask but didn’t have any decent answers for us. I wasn’t offered anything in place of the ruined steak and had to ask for a side of mac and cheese, which was cold in the middle as it had obviously been microwaved. They genuinely couldn’t have cared less that I didn’t have any food. It turns out they swapped the medium rare and rare fillets, but actually the ‘rare’ was pretty bang on medium rare and the medium rare was well done. They just don’t know how to cook steak. We were told we couldn’t have starters as our food was ready within minutes of us arriving (read: it had been pre-cooked and reheated as the chef had evidently left for the day). That was a shame as we had been looking forward to those. We asked to speak to the chef and the waitstaff got really awkward about it which made us genuinely think they had gone home. We were sat upstairs in a room with no atmosphere whatsoever, no music and no other customers. At one point a group of men were also seated near us but upon hearing what had happened with our meal they got up and left. At the end they had the gall to say “we won’t charge you for the steak” which…of course they wouldn’t as we didn’t eat it and it was horribly overcooked. Most of the rest of our party thought the food was ‘fine’ or ‘not good’. It’s such a shame as it was a family event and it left such a sour taste in all our mouths.
1 Opinions
Excellent good quality food from this new little diner. Freshly prepared and very very tasty. Don’t order to much as the portions are massive with a large choice of burgers on the menu.