Hickory's Smokehouse Derby in Derby

What a lovely night , great food great service all made extra special by the manager Mary Fuller thank you for going that extra mile ( we will be back soon )

Fantastic service by all the team. Friendly, professional and really liked that they offered reccomendations on drinks amd food. We had the sharing platter, big portions . Beef and pork ribs were fantastic, chicken wings underwhelming not much flavour, beef brisket was very fatty, pulled pork with beans were very nice. Loved the sides. All in all a good meal. Will be returning to try others items on the menu and re-order some ribs.

Great food both quantity and quality

The best service we have ever recieved. The staff couldn’t do enough for us, our drinks were always full, establishment spotlessly clean, food was incredible. service was so attentive, our waiter tom was a credit to the team. he was friendly, and made sure we had everything we needed from start to finish. I cannot thank the team enough for looking after us so well from start to finish. would highly recommend to anybody wanting to visit. And a special thanks to Tom and the very kind lady who seated us, we didn’t manage to get her name unfortunately but she was yet again kind, witty and a credit to the team. Thank you everybody.

Great place, service and food Staff friendly and helpful, food delicious My only gripe was our grangaughters meal did not come out with the rest of our table, we had to ask for it. Although we had this small mishap, we will come back and will definately recommend the place.

Menu seemed very reasonably priced for the quality of the food, waitress was incredibly helpful and offered free sample of the brisket to try, will definitely be returning

Can definitely recommend the platter!

It's ok, the service was great. We had the brisket x2 and a burger with beef and chicken. Due to an allergy needed to swap the fries for Mac n Cheese, which wasn't a problem for the staff but then noticed was charged extra but wasn't made aware at time of ordering. The lettuce and tomato with the burger was just that.. one piece of each! At £21 for the burger and mac n cheese seems expensive. The brisket was tasty and tender, and the gravy was a great addition. The total bill inc 4 drinks and service charge was £111.00 and we were out of there just after an hr after arriving

Really feels like the bars in America. Seevice was excellent too. I'd been led to believe the portion sizes were huge, so was slightly underwhelmed, but without the pre-expectations I would've been fully satisfied with the size.

Frozen custard was in fact purely ice cream and wasn't even frozen

food was excellent service good ,would have been better had I been able to have a British beer but well done to all.will come again-⁰

The fried chicken was some of the best I have ever had! I would have given 5 stars for service as the attention to detail and time making proper cocktails was great...however not so great when you are stood there for ages waiting to place an order. I would go back again though and would also recommend it 👌

Third time I've had the pleasure of hickory's. Unbelievable food, great drink selection, wonderful staff. Absolutely great shout for any genuine food lovers, sport lovers, or anyone with an appreciation for US culture (with more achievable portion size). Thanks guys!

Food's ok to good, brisket was the best. Service is quite lackadaisical, don't Be in a hurry to eat. Be sure to tell them it's your birthday for your cake, like everyone else. Gets busy even on a Wednesday. It's not cheap, either.

Really enjoyed our visit, didn't have a booking but they managed to get us a seat at the Kitchen bar. The brisket was amazing and would recommend.

First time visit for 3 adults and a 1 year old, visiting with high expectations given the many recommendations I’ve had. Service was immaculate (thank you Lauren) and I hope this is replicated for busier periods, given we attended on a Thursday lunchtime. Food was great, even if on the slightly pricier side. Menu is on the slightly larger side and left me spoilt for choice. Big fan of the frozen custard dessert! Can’t wait for our next visit!

Fantastic night..great staff ...great atmosphere

Food and desserts really good! Only bad part is, its Hard to get staff attention even though we were told we were gonna get looked after by 2 members off staff.

Service and food is really good. I just found it a little expensive.

Went for my wedding anniversary it was amazing the atmosphere was brilliant. The staff are very friendly and the food is out of this world will definitely be coming back.

I’ve driven past this place so many times over the years but never thought to eat there. So glad I diez my brother and I loved the place and have been back 3 times already. 5* all the way. The peach ice tea is to die for

Absolute amazing place, the atmosphere was wonderful and the food is out of this world. The staff are amazing to thank you for making my anniversary very special will be coming back.

Been a couple of times before for food and it's always been lovely. Came Tonight for my friends birthday and the experience has been fantastic from start to finish!

Unfortunately our experience at Hickory's was pretty average. Service started off good although they got our main course wrong, this was quickly corrected. The decor is really good. The portion sizes are no where near as big as people make out, basically average pub size portions, not American portions by any means! Food is good quality but overpriced. The complimentary birthday doughnut is a really nice touch. When it came to the bill, we were left waiting over 45 minutes, despite our table being directly next to the till point. We had to ask for this several times. We left a bit dissapoited as its not quite as good as everyone makes out. There's good and bad points about this place.

Amazing food l, it’s in my top 5 places

Had some little issues but Mary the manager was so professional and friendly and went above and beyond to make sure we was fully satisfied before leaving. Nothing was to much trouble! Food was 10/10 as always

Went for breakfast, so much to choose from but the quality of food was really nice.

Devoted staff who looked after us all Excelled our expectations.

There was only ever one place that my hubby had in mind for his birthday meal with friends. Hickory's is great for special occasions and get togethers, but it is expensive. There were 6 of us and our bill came to £230. As usual, though, I asked them to remove the tip which they always add to your bill. Hickory's is good for families too and there's a great children's play area outside. It wasn't as busy as we were expecting considering there were only a couple of timeslots left when we booked online. The service, however, could have been better. By the end of the night they were short-staffed and we were waiting ages for someone to finally bring the bill over. The food went down well. There's a good choice. I like their mac N cheese and the 'go big or go home' burger looked tempting for next time. My hubby and his mates always share the meat platter and the staff were accommodating with the swaps they wanted, as well as bringing them extra sauces. As it was hubby's birthday he got the Hickory's birthday doughnut, sparkler and a round of happy birthday, which is always a nice touch. The only downside with the food was the churros, which we were not a fan of. They had way too much sugar on and weren't the best. Still a good night, but the general consensus was the Hickory's at Nuthall is better.

Was my first time to experience hickorys was served by a lovely waitress called Stef she explained the menu me took my order didn't have long to when she brought my order. Enjoyed my visit.

Food is really nice but they made us wait 30 minutes for our table (we had booked it in advance), we had to ask for cutlery which was thrown in the table and the manager was really unpleasant. If you don't care about the service, then I guess it's a good place to eat but I'll think twice before coming back or recommending it.

Food is excellent, staff are lovely and friendly, definitely going back soon!

Food was good, had a lovely meal. Let down was that we were waiting for nealy 2hrs at table, only got one drink. Had to ask staff for the bill. They were going around in three's singing Happy Birthday to customers and not paying attention to other customers.

Just brought kids and grandkids for a birthday treat, food and service was great, special thanks to Nathan for looking after our twin grandsons they thought he was ace!

I went to hickory’s for my lunch while working I must say the food was very nice and truth be told the service was too with only one little nit pick. We were seated and when our server came she said something along the line of hello darlings how are you are we celebrating anything to and it was all nice but I then heard the same line be repeated over and over again with every customer felt like I factory

Food was amazing. Service is top tier. Quiz is super fun. Antonio is amazing at his job too. Really friendly guy

Rich our server was amazing! Went for my dad’s birthday and he’d never been before, Rich took the time to explain the menu and how things work! Even bought him a Hickory’s “bib” and my dad wore it proudly whilst tucking into the platter for 1. Thank you Rich!

Brilliant service Fantastic staff Incredible food Will definitely return

Very friendly staff and happy to serve .Rich others very good as it was our anniversary

Booked table online, Got seated at venue. 1 hour later still had not taken food order. Place was not even busy… Total wast of time I’ll be dining elsewhere.. Avoid like the plague .. Unless you like siting around waiting for hours.. 👎🏻👎🏻👎🏻👎🏻

My second visit I had a chicken waffle with bacon and a small jug of maple syrup .Very nice .

Great food and wide choice of menu. Lovely atmosphere and attentive staff

Had a Bird & Beast burger, the flavours were mild, and the chicken was the highlight for me. Drinks were plentiful and delicious (Grape soda, Hard Cherry Cola, Tip top trip choc). The TV is quite loud, and the staff are friendly. Sadly cannot say the food is worth the higher pricing. You can get similar or better quality for cheaper.

Best atmosphere for a dinner date if you go and sit by the chefs at the bar area. Me and my girlfriend had the sharing platter for two and it was utterly divine especially as my first cheat meal in over 6 months of weight cutting 😂. Absolutely incredible food cannot express enough how good it was.

15/07/24-The food was amazing but what spoilt it was no one came & asked if we wanted another drink or dessert. Waited an hour, so we asked for the bill & again had to wait a further 15 minutes! It was not busy, we arrived at 6.30 & it was 8.30 when we left!!

Visited last night with my parents and some colleagues from work as a thank you meal towards the staff for being there over the past year for helping out as well as a celebration for my mums birthday and it was a mixed review.. First off the food got great reviews from everyone regarding taste, presentation and portion sizes. However, when it came to regarding allergies or intolerances both myself and my mum have coeliac’s disease, and myself additionally has a dairy intolerance. I have eaten here before with no issue a couple of months ago however tonight just seemed like the standard had massively dropped since my last visit. When ordering I made sure to be clear that I was ordering from the gluten free menu (as did my mum) as well as when ordering the baby cobb salad I made sure to ask for no cheese, no blue cheese dressing, no ranch and nothing else that contained dairy, which I followed up with that I also have a dairy intolerance which got repeated back to me all fine. My food then comes with allergen flags which I think is wonderful so I start tucking in. Unfortunately, buried in the baby cobb salad is a bunch of cheese that I have taken quite a few bites of before realising, I confirm with a member of staff that it is in fact cheese and they get me a fresh one. The initial server who took my order did come over to ask if I was ok, however followed that up with “you’re not allergic though are you, no anaphylaxis? Just intolerant” which I found a bit bizarre because whether I had an allergic reaction or an intolerant reaction it’s still serious as it has long lasting consequences. Sadly the damage is already done and I spend the rest of the evening and most of the night quite uncomfortable and unwell. At no point did a manager come up and ask me if I was ok and was still charged for it on the bill at the end which we did ask to get taken off. This then happened again when my mum was presented with a birthday platter and she had to confirm if it was gluten free. Which it wasn’t. So had to get that one changed. There was a lot of waiting around periods mostly at the end of the stay. We were trying to catch the attention of some waiters who were at the till chatting but eventually had to call them for the bill. We had paid a £35 deposit which wasn’t taken off of the bill as well as charged for a chicken waffle dish that we didn’t order but came over to our table which we sent back that wasn’t ours. Overall for a Monday night the level of breakdown in service was incredibly alarming and I really hope that priorities change for people with allergies and intolerances as the first time I dined there I felt incredibly safe and looked after however this time was a complete 180.

Avoid! We went there last night and that will be my first and last visit. I had the chicken fajitas and spent the entirety of last night and today with food poisoning which has ruined all of the family plans we had for today as I am too ill. The chocolate cake my husband had for pudding was dry despite the puddle of sauce it turned up. Presentation was non-existent considering the price of it. Food is expensive for what it is and drinks took a very long time to arrive. Our server was very friendly but I saw several just messing around or stood talking by their till point whilst people were waiting. I think automatically adding a tip on to the bill is bad practice and surely given the price of food you could just pay your staff better.

Had to update the review unfortunately. Food was as usual spectacular. However the service was abysmal. Server just stood at one end of a 10 person table and we just had to shout our orders out from the other end. Which of course ended up with things being wrong or just not arriving at all. We got our food and ordered more drinks which didn't arrive until our food was finished after asking 3 times. Then after the bill arrived we had to ask to pay several times and ended up just having to go to the kiosk instead.

Got asked 5 times if we were there for a special reason. Just serve the customers and stop trying to upsell. Good food, bad service

Just finished a birthday meal we drove over an hour for as we love a hickory restaurant. However, on this occasion there was a noticeable difference. That difference was Jemima. Her service went above and beyond, even on the small things. If I owned a restaurant, I would employ her to set the standards! Will be back!

Very average quality food/ meat. I've been here 3 times, fairly disappointing each time. The meat just seems very low/ chain food quality. Nothing special, the service has always been slow. Overpriced for what you get. Wouldn't recommend a visit, plenty of other places.

okay so today we came in for an early birthday dinner (for the girl im about to review about hi bab i was the girl with the had orange and black hair with tatts) i just wanted to say she was so incredibly good with not only myself but everyone in the building she was AMAZING. i never got her name but i hope she knows who i am, she was so brilliant and so lovely and remembered my birthday and name and i know it’s probably custom to do that anyway but like idk it genuinely was totally unexpected and she was so amazing. Give the girl a damn raise already. Be back soon xxx

Good food not a bad price and very good service 👍 highly recommended 👌

Lovely friendly staff, nice food, good service. Atmospheric slightly too much, was a tad dark! They took my lack of appetite (recovering from illness )into consideration and let me order from the children's menu. Perfect amount of food and will definitely be ordering the adult portion next time when my appetite is back.

Great place, but busy for my liking but that's just me. The food was lovely, all seemed freshly cooked, but I'm just not a fan of so much deep fried I guess! Remember though, it is an American style restaurant. Drinks were great too, and well presented

Good American style food. It’s just a shame the service isn’t up to American standards and the tip seems to be compulsory despite the service being sub-standard (on several occasions)- very slow and inattentive. Also, for a true American experience, free refills for soft drinks are a must.

Thoroughly disappointed in every respect. Very slow to ask us what we'd like to drink and taking our orders. We all had the water melon , black bean and rice with feta salad. Unfortunately, two had no rice at all and we asked for some we simply got eye rolling from the member of staff who then went to get a small pot for us to share but nothing to dispense it with. There was also only a few bites of water melon in it.We also had to ask for pepper which didn't actually work. After that no one came back to the table to ask if we wanted anything else at all and we were there for two and half hours.At least we got a reduction in the bill.

Tasty food, but poor value for money. You would not expect to spend over £30 per person and leave hungry. Second time in a row leaving the restaurant feeling unsatisfied.

We went there to celebrate my mom birthday, the food was great, very tasty. Steak cooked how we asked. Beef ribs were tender and falling from bone. Staff is so kind, they asked if we were celebrating and when I told them, they did a surprise "happy birthday" board for us (for free). I like how this place looks as well. Definitely will come back!

Amazing food, have been to the south a few times and this is the closest you’ll get in the UK!

Really nice, welcoming bar and eatery with delicious food for all preferences. The brisket was delicious and steaks very well priced.

Loved every minute of it. Son in law treated my husband and myself for faters day. I am not a massive meat eater, but couldn't stop eating it. It was so delicious

Great food for meat lovers like myself, the staff we're good, make a fuss of people who have special occasions

Great food, great service and will happily go again to try something different next time.

Amazing food, great drinks, friendly service and easy to park. No complaints

Great atmosphere and a welcome when you enter Good selection of food and well presented when it arrived. Staff are attentive without being intrusive

Came here for a works meet and was very happy with the experience. The food was excellent and the service was great. The waitress’ were very attentive and had a smile on their faces which isn’t always the case in some restaurants:) would definitely come again.

We had a surprise lunch for my son’s 18th birthday the other week. It’s his favourite place to eat in Derby and, boy, I could see why. Staff were absolutely brilliant and made the celebrations feel so special and fun. Very attentive, hands on always with a smile on their faces. It gives an impression that they like their job and that, in my opinion, makes customers feel more at ease and very welcomed. We ordered few starters and sides, the smokehouse platter, a burger from the lunch menu and a southern fried chicken burger with the adjustments due to allergy. As a chef myself with my chef-to-be son and overall foodie family we are quite particular about food with certain expectations and what we were served was delicious, hearty, cooked to perfection comfort food. Meats juicy and tender, chicken crispy but not dry, all the sides nicely seasoned but not too overpowering, complimenting the taste of smokehouse meats. Nothing to fault. On top all this, staff made extra effort sang happy birthday with us handing a cute little sweet treat and gifted my son with a log of wood signed by staff members, a pitmaster apron! Such a nice gesture. Now he’s excited to wear it next time he cooks barbecue for the family. Overall I can’t thank you enough for all your effort and service to remember. Definitely recommended place to be and eat.

If you're not searching for good food but willing to pay for the atmosphere, this is the place. This was my second time eating here. The first time, the food was cold and overcooked. Unfortunately, the second time was no different—all our orders were overcooked again. Maybe this is what some people like, but I guarantee you, this is not authentic Southern BBQ.

Helpful and friendly staff, great atmosphere, highly recommended

First time visit.recommended by my son (his 5th visit! ) food was excellent very tasty big portion size and quick friendly service from the staff. Loved the decor and my husband appreciated the country music. Plenty of parking and looked good for families. £145 spent for 4 soft drinks 3 appetizers and 4 mains.

Food ws overall really good. The beer was fresh and staff were friendly and helpful. Almost to helpful and very interactive. Wasn't sure if they were playing a character or working to a script. Either way the customer service is top tier and attentive, with knowledge on the food and what they are selling. Some people find the staff a little to much. Food itself was delicious. Had the brisket sub with gravy, double cheese burger, side of mac and cheese, the nachos. Nachos were slightly dry / lacking cheese and was a lowlight of the meal. Skimpy portion for the price. No fresh salsa or guacamole and sauce from a squeezy bottle. Was a good meal and interesting experience.

This is an experience! Amazing food and service! Do not eat before coming here 😄 This is as good as it gets!

Loved the atmosphere, live music which was really cool 🤠. Staff were welcoming and pleasant. Food was tasty, and there was certainly a large range to choose from. Only thing I have to criticise is the 7.5% "discretionary tip" which I thought was a bit cheeky 😅. Overall great experience, would definitely return 👍.

My first visit today just for dessert and drinks. The staff made our visit very welcome,friendly,fun and very enjoyable. The dessert and milk shakes were delicious. Will definitely return to try the menu. The service team were great 👍

Can't give enough stars everything about the place is top notch the food is beyond belief amazing the staff are incredible and atmosphere and decor is fitting with the western theme will be a regular visitor 100 percent.

Very expensive for what you get not value for money.

Lovely food, lovely location for access. Staff are always lovely, however my only quibble is that sometimes you can be left for 45 minutes after you've finished a meal before anyone checks if you want the bill / dessert. Tonight I waited 45 minutes and eventually got up to find a waiting staff member to order. I had to also do the same for the bill. It's happened twice now, once when super busy and once with barely any customers. If I can give any feedback it would only be on more consistent time management. Otherwise, the staff are delightful, friendly and kind, and the food always top notch!

the best meal I've had at any restaurant in the UK! Brisket just melts absolutely delicious same with the ribs Whole family enjoyed all the food and staff made sons birthday meal extra special big thanks to all the staff involved will definitely be returning very soon Already booked in for fathers day Nice relaxed atmosphere lots of free parking and very good value for money Popcorn was good touch and cinema good fun for kids while they waited for food Everywhere is very clean

Food was incredible as per but the service last night was just not it. It took 20 mins to get seated, then 20 mins for anyone to come over and take orders by which time one of our group had to ask for this to happen as no one was paying attention. Food was ace but then the server came to ask if we were done etc and we asked for the bill and it took him another 20 mins for this. The section was almost completely clear and we could see our server chatting away and having a giggle with his mates in the corner. On top of this I then raised my hand to get some service and the bill, the server that came over was super rude and came over going “miss can I go to the toilet” clearly taking the mick because I’d put my hand up to get our Food. Just disappointed as we love the place but to have this experience the one time we bring our pals with us was so embarrassing.

Absolutely will recommend,food I'd superior for what this is , great all through the board

Thursday BBQ Blowout was delicious! So much food, but managed to polish it off. It took a few minutes for my waitress to come over to me, but after that the service was great and very friendly. The little bag of popcorn to get you through to your meal is a nice touch, and the table next to me was celebrating a birthday and all the staff were amazing with wishing them a happy birthday, the person got a tasty looking doughnut with a song too. If I’m in the Derby area again I’ll be sure to come back.

Music is a little too loud in restaurant area.

Very overpriced on food and drinks. Service is slow. Staff very welcoming.

After hearing and reading all the glowing reviews I booked a table for my partners birthday and we were all looking forward to it. However.... After being seated at the table for half an hour no one had been over to ask if we wanted any drinks and I had to go and ask if someone could take our order. Someone came straight over and I thought sweet, we're on to something, but no... They took our our order and it was though they couldn't wait to get away from us, we still weren't asked if we wanted water or pop corn etc. Then 45 minutes later we still had no food. We saw multiple new people come and and be seated and get food before us. Someone at least came over to ask how long we had been waiting as they could see our 2 boys were not impressed. They went away for an update and never came back. So another 10 minutes passed by and we decided to get up and leave. I can give them a bit of a break as they were super busy but I can't accept the poor service with little to zero communications. Not impressed at all. After everyone's hype about this place I expected much better. I can however give the barman a good review, when fetching our own drinks I was immediately served and the chap was very friendly. I wish the rest of the staff were this helpful.

Amazing food,friendly atmosphere great service!!

Great service and a birthday surprise donut

Atmosphere, vibe and service was all fantastic cannot fault this place for those reasons alone. My only gripe is the food was not for me, I gave it a good go and the whole menu did sound delicious but it just didn’t meet my expectations, but I think that’s because of the amount of people I know that pin this as their number one favourite restaurant. I was expecting a lot more for the money personally, but the best part was the grape soda I would return purely for the grape soda!!

We booked a table to celebrate two family birthdays and were so pleased with the service we received. Charley was assigned as our table host and was so very pleasant, attentive and made the time at hickory's memorable, thank you x

Visited here on our way to the peak district. What a great experience. Staff were amazing and venue was clean and welcoming. We were served very quickly and the food was great. Good menu choice and decent portion sizes, prices are reasonable too. Staff very attentive and friendly. We highly recommend it here.

3rd visit to this Hickorys.After minor blips on 2nd visit returned for a table of 4 6.30pm Friday night.Place was buzzing and large tables of Birthday Parties. Despite place heaving, the Staff were excellent and attentive. Beer was ice cold in and food was excellent, hot and timely. Great Restaurant highly recommend.

All I can say is WOW 👌 staff WOW food WOW price WOW love you Hickory's 😍

Friendly, old fashioned (American style) hospitality and customer care. Always a taste sensation! Fairy generous portions but on the expensive side, my only criticism.

me and my partner went there yesterday there on the 21st and the staff were do lovely we had never been before so our server recommended the small platter and sides which was a really good recommendation as we couldn't finish it so took some home cocktails were lovely definitely coming back and even thinking of having my 30th birthday dinner there next year and hopefully trying more menu items and dessert 🍨jeanette was amazing and really friendly for our first time at hickory's

Expensive but tasty food. Great theme. Getting served for drinks takes some time. 7.5% tip added to bill (optional to pay).

Very good craftsman and service

Very nice tasty food but very over priced.

Good was incredible, vibe was great. Would definitely recommend if you haven’t been before. The only other comment would be the price…it’s a little high than I expected. Drinks (especially soft drinks) seem to be a little over priced. But overall really enjoyable

The food an interesting adventure and the interior an attempt at a US eatery environment but a bit basic, noisy and tacky for me but aI will try the "brunch" menu next time.

It was a fabulous experience made to feel vary valued.all very friendly food was amazing.definitely my new favourite eatery.xxx