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Overnight stay, everything we needed

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Danielle Thomson . 2025-02-21

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I’d like to write this review specifically for Callam. I was facing a very serious charge for allegations made against me in court from an ex partner. Thanks to Callams endeavours to find evidence of a receipt for the stay paid by the complainant, I was looked upon favourably by the judge as she had complained of harassment from a prior date. The premise was - “how can you be harassing a woman who has paid willingly for a hotel room and that too a month after she claims the harassment began”. We were still dating at the time and she was attempting to set me up. Your kind work saved me and aided me in proving her cruel innate nature to hundreds who doubted me. It saved my integrity. Thank you!

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Mohammed Asaf . 2025-02-19

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We did not stay at The Limes but had an excellent Sunday Lunch. The service was attentive and paid close attention to dietary needs, allergies etc. My wife had Brie starter which came with in a large wedge and I the soup of the day with warm bread. The soup was excellent but to small portion. My wife had the Salmon and I the Vegetarian main option which came with side vegetables. We shared an excellent Sundae. No real ale, but they had bottles of Speckled Hen, which sadly was served cold rather than room temperature, which I can never understand. Bottled beer should be stored on shelves not in chillers. We will return as we both enjoyed the setting, service and the excellent food.

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David Sandall . 2025-02-16

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Only went there for a couple of pints

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Dave Rama . 2025-02-07

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The room is way smaller than the other photos, i dont have a table and a chair for my laptop. The radiator works but got a “timer”. It beeps when it is on for certain amount of time. Staff is really nice. Breakfast is good too!

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Mishell TCL . 2025-02-04

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Awful experience. Forget to leave us towels and even forgot to clean our room.

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Matt Derrick . 2025-02-03

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Myself and my daughter stayed here last night while at working in the area. The staff were lovely, the food was fantastic and the rooms were so nice. I would have liked a softer pillow but that’s my own personal preference other than that I can’t fault the place. Great night n even better nights sleep

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Dave Felix-Browne . 2025-01-30

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This lovely place should be more than a 3star. We spent a. Girly afternoon/evening there as we had a work meeting the next day. Every single member of staff were outstanding and could not do enough for us. They were so welcoming, food and service were great. The staff are a credit to the hotel, we will definitely be returning

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Marianne Horsley . 2025-01-30

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Had a meal here while viewing for a future wedding. Lovely place, food was great and staff very friendly.

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Phil Roberts . 2025-01-19

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Great venue, excellent function room with plenty of space for guests and a dance floor!

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Josh Middlebrook . 2025-01-18

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So following storm Dhara whereby our Christmas party was cancelled due to power cuts and being looked after, free food and accommodation we had the party rescheduled for the 5th Jan 25, the service was outstanding, I cannot recommend this place highly enough...you will certainly see us again that's certain

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Doug Hulme . 2025-01-05

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Don't order the pie. Good service, nice ambience, attractive setting and attentive staff on my dad's 90. Be aware lunchtime is the bistro menu. The majority had fish n chips, myself and my brother in law had "Pie of the day" - turkey we were told. Fish n Chips were good, halloumi and scampi good. One daughter had vegan chilli and another the chicken curry both were adequate. Pies were in fact cottage pies made with mashed potato on top of a filling of gravy with diced carrots, peas, onions and turkey mince. It didn't help that they were served with mashed potato and roasted carrots. So two loads of mash and carrot two ways if you were being charitable. Not a choice I would recommend but eatable and not worth spoiling the rest of the meal for. The Cottage Pie was more gravy, than the carrots, peas and mince. If that's your preference great if not enquire what kind of pie and whether it's mince. Love a good cottage pie myself and this had too much over seasoned gravy that didn't sit well afterwards. Fish n chips was the favourite of the day. Would go back - just not the pie.

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Peter Malins . 2025-01-05

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I was gifted an afternoon tea They got us in at short notice, Food was lovely Friendly attentive staff Highly recommended

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June Finch jones . 2024-12-30

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Afternoon tea with friends. Great service and food in lovely surroundings

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Debbie Hinchley . 2024-11-03

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There for a function it was ok/pretty e

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crantockbob . 2024-09-30

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Ideal location for an event we attended. The room and site was beautiful, and rooms lovely and clean. Staff when we checked in were a bit grumpy but other than that it was a lovely stay.

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Powerful Drop369 . 2024-09-28

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Went for a conference, room was dirty and tired, refreshments were not kept topped up. The staff were friendly. If it had a tidy up would be a nice venue again. Just needs some love

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Tomtomdotcom . 2024-09-28

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A very good countryside hotel with great surroundings.

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Tony Denman . 2024-09-04

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Dishonest, abusive owner. He was extremely ride aggressive and homophobic to a member of our group. Promised to sort out valid complaints then refused to do so. Staff are mistreated and that turns into bad customer attitude.

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Alain Alexander . 2024-09-01

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We had our wedding here the 3/8/24 First of all, the venue is beautiful for an outside wedding and very reasonably priced. We booked our wedding 2 years in advanced, great communication throughout. Only things I would change- The rooms didn't have air-conditioning, the day of the wedding was so hot. The windows don't open fully, I was sweating before I even left the room. Felt very suffocating, didn't enjoy the experience at all. I wish I had someone to explain how the day would run, I didn't see anyone until 1pm when we were getting married at 3. Even then the day wasn't explained which left me anxious. The staff are amazing. Kerry ran our day, went smooth without a hitch, food was beautiful. Thank you!

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Amanda Nathan . 2024-08-31

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Amazing place set in 7 acres of countryside

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Grant Farquharson . 2024-08-04

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Only visited for a wedding seems OK, oh the bar toilets are very wiffy !.

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K J Addis . 2024-08-03

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Room was pleasant enough, but with no view, all I got was a view of a roof with raised glass skylights. Was glad I was only here due to work and not for a trip away. The staff I spoke to were friendly. It’s been a very hot week and when I asked for a fan was told they only had a couple on site and they have been given out so was a very warm and slightly uncomfortable night. So if you are coming in summer bring your own fan the rooms are very hot or at least mine was due to bring upstairs in the roof. Would stay again but please get fans in all the rooms. There’s mini fridges that must cost so much more.

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Gavin Mead . 2024-08-01

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Visited for afternoon tea, very generous and delicious. The perfect scone size! Wonderful, quick staff and a lovely ambience. Will come again 😁

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Katie Portrey . 2024-07-27

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We visited for a family wedding and would never return, room was small and dated, very hot few days that we was there and we was unable to turn off the heating and nor was the staff, very disappointing. Owner is extremely rude to staff and paying customers. One member of staff gave us outstanding customer service and that was Misha, such a lovely kind person that would help with anything she could and is a credit to the hotel.

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Sarah Williams . 2024-07-23

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Meal only and it was lovely better than a Toby we had last week

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Dave Rogers . 2024-07-14

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Visited for afternoon tea. Good value with lots of food and ability to cater for dietary requirements. Grounds are very pretty and restaurant area was nice. The service was a little slow but overall we had a nice time.

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Katharine Davies . 2024-06-05

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I recently stayed at this hotel in Birmingham with my wife and another couple while attending a convention at the NEC. We chose this location for its economical pricing, and with a car, the 20-minute drive was manageable. Positive Aspects: - The staff were very kind and accommodating. Despite our late arrival due to travel delays and a burning car on the M40, the receptionist stayed in contact to ensure we could check in smoothly. - The cost was significantly lower than hotels closer to the NEC. Areas for Improvement: However, choosing an economical option should not compromise hygiene standards. The primary issue during our stay was the overall cleanliness. Upon entering our room, it was evident that the carpet had not been vacuumed properly, if at all. Crumbs, debris, and general rubbish were scattered around, as shown in the attached photos. To make matters worse, there was a used condom and wrapper thrown out of the window onto the roof, which was highly unpleasant to see. Additionally, being an early riser, I found it inconvenient that breakfast was not served until 08:30, and the main hotel area did not open until 08:10 when the receptionist arrived. This left me wandering the grounds for 30 minutes and then returning to my room with nothing to do for an hour. It would have been appreciated if the lobby were accessible earlier so I could read the morning papers whilst waiting for breakfast to begin at half 8. Breakfast itself was disappointing. The coffee tables in the lobby had crumbs and dirt from the previous night, indicating they had not been cleaned. This lack of cleanliness led me to opt for the continental breakfast rather than ordering from the kitchen. I didn't stay for breakfast on the second morning despite having paid. Upon returning from our first day at the event, we found our room exactly as we had left it. Despite leaving used towels by the door to assist the housekeeping staff, they had not visited our room. The bed was unmade, and the damp towels remained on the floor, forcing us to use them again the next morning. In summary, while the price and staff friendliness were positives, the lack of cleanliness and hygiene standards significantly detracted from our experience. I hope the hotel can address these issues, as it is in a lovely location with a charming building, ample parking, and proximity to the motorway and NEC. Unfortunately, these positives do not outweigh the negatives we encountered during our stay.

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Fabio Militello . 2024-06-05

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Another relaxing trip to this quality place. Lovely rooms, great staff and food and a decent pint of Madri too. See you again soon.

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Mark Brown . 2024-06-03

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owner was incredibly rude. currently advertising jobs online and sending out automated emails saying ‘congratulations, we would like to take your application to the next stage’ and leaving a phone number and a request to call as soon as possible - upon calling got berated and told that there are no jobs. awful

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Paige Coe . 2024-06-03

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No attension to detail , staff not interested food quality gone down .

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Stuart Mullard . 2024-05-26

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I went there for a birthday party. It's a nice venue and location.

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Atenea Ruiz Vadillo . 2024-05-21

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Stayed here for a couple of nights. Lovely location, good service, nice rooms, great food. Would stay there again for definite.

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Paul Dunn . 2024-05-04

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Bed uitgedreund. Lief personeel, kan niet anders zeggen, maar de kamer was niet top. Tegelvloer vol gebroken tegels die met kit aan elkaar zaten en de vloerbedekking was smoezelig op zijn best. Dat had nog gekund ware het niet dat ik letterlijk boven een bruiloftsfeest was geplaatst. De glazen stonden letterlijk tegen elkaar te rammelen en de vloer en het bed deinsden op de muziek. Geen verrassing dat er van slapen niet veel gekomen is.

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Thuistv . 2024-02-15

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Family reunion, great venue staff very accommodating and helpful

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Andrew Bradley . 2024-01-28

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The perfect place for an occassion. We had my husbands 60th party. Great staff and really good DJ. A great time was had by all.

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Sarah Meredith . 2024-01-24

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