The Lavender Lounge in King's Lynn and West Norfolk

Visited this restaurant as it offered gluten free breakfasts. I am a coeliac so have to avoid gluten which is found in wheat, oats, barley and rye. All coeliacs know what happens when you eat gluten so I will spare readers the details suffice to say it is akin to food poisoning. After I left the restaurant I was unwell. When I contacted the restaurant later they insisted their products were gluten free and fell back on the old excuse that they do their best to avoid cross contamination but cannot guarantee it. They obviously did not take my complaint that I had been either served gluten or been given a dose of food poisoning when they glibly hoped that it would not deter me from calling again. I think that indicated to me the care taken to avoid this kind of situation. So for all you fellow coeliacs out there - just be aware.

This place is always amazing! Food is top notch and staff are polite and friendly. We've visited many times over the years and hope to continue to do so. We also adore the gentleman who cleans the site. He's very professional and great with kids.

Brilliant place, to have a meal, food is excellent, Sunday roast dinners are popular,

We dropped by Norfolk Lavender on spec and decided to grab some lunch. It was really excellent! Roast chicken dinner was delicious, with constituent parts (including a fluffy Yorky) all very good, and everything cloaked in a generous amount of delicious gravy. Seemed to have been prepared with care and a desire to turn out a plate to be proud of, despite the rather obscure location. The ploughman’s was also very good, and lavish in size (note to management - the portions could easily be smaller - half the cheese, half the ham, half the bread - and I’m sure no-one would accuse you of stingeing!). Too full to try the cakes, but they looked great. Service friendly and efficient - a real little gem, in my humble opinion. Well done!

We arrived at 1pm today for Sunday lunch with my Aunty & Uncle - they only started serving as 12.00 & they advised us there was only one Sunday lunch left. We then had to order from the normal menu. The meals took a long while to come & when they eventually did my Aunty's salad had an insect in it. We took it back they said they would change it- yet another long wait & we had to chase it so that she wasn't left eating on her own. No real apology or compensation for the inconvenience- won't be rushing back

Very nice little place to eat and walk around. THE BEST FISH AND CHIPS I ever had and very consistent, i’ve been a few times and its always amazing. The burgers are pretty good too.

We have visited several times over the years, first visit in the 90s so have seen the changes over the years. We knew to come here for lunch and the tea rooms did not let us down food was lovely, the children's menu great too. We had a walk around after, was a little disappointed with the shop I wanted to stock up on goodies for home but was very limited stock compared to previous years.

Visited last year and had to leave a negative review regarding the facilities for visitors with dogs. Please to say there has been a massive change and visitors with dogs are made very welcome in the restaurant. Only 4 Stars as dogs not yet welcome in the shop - we would love to browse the gifts on offer as a family - not with one left behind with a coffee. Maybe next year!

Great place as long as it's not too busy. Food is amazing and has some of the best fish and chips I've had.

The young lady, I believe called Madison, is lovely and makes the iced coffees so perfectly. Outstanding service, and extremely hardworking. She deserves a pay rise!

Lovely place for breakfast good quality food slightly over priced but you get what you pay for

Very impressed…loads of parking which is lucky as it gets exceptionally busy. The food is just sublime - seriously good quality and the staff match the quality of their produce. Very delicious , and a quality location. Delightful in every way.

The staff here are absolutely lovely. The restaurant is comfortable and the Leek & Potato Soup is outstanding.

We had a lovely lunch here. The veg lasagne was amazing, my mum said. I had the special goats cheese quiche of the day and it has to be one of the best I've had. Nice to see they allow dogs in too. Was very busy, but service was quite quick. Portions were massive and cooked lovely.

we have been to the cafe for a number of years and it was my wifes birthday and she cose ham eggs and chips when it was served the chips were hard i could not eat all the ham because it was sinuey and the eggs were hard i was going to complain but i did not because it was my wifes birthday after all its not the same as before now change of staff maybe shame

They were busy and had a function on so not all the restaurant was available but we didn’t have to wait long for a table, mum and I had the fish and chips and it was delicious, lovely light batter and the chips were not soggy. Well worth a visit.

Lavender virgins! Came here for lunch and breakfast in the week we stayed in heacham. Great food for breakfast as opens @ 9.30 am and great for lunch. Afternoon teas, fantastic home made cakes on display. Tea and coffee 1st class, I tried the Lavender tea which was lovely. Great Gardens to walk round, with gift shop and garden shop as well as a Farm shop.Foos is good quality at a fair price with friendly staff.100% recomend 👌

Enjoyed visit, despite the rain. It has grown into a major tourist attraction in the ten years since our last visit. Truly excellent cakes!

Lovely place...love the lavender scones

We had a roast was cold, cheaply done but very expensive for no quality. No staff to been seen to ask or complain real shame.

Had a perfect meal Sunday lunchtime was busy but service and food was amazing. I went for the chicken roast and my husband chose the fish and chips. Cooked to perfection and tasted delicious, presentation was good also. Would definitely recommend and will definitely be returning.

Feel really comfortable here. The food is delicious and the staff are really friendly and helpful. This really ensures you have a lovely time. Will come again!🙂

I was very disappointed with the fish and chips this lunchtime. The fish was awful it was just hard crispy batter with a thin piece of fish inside that was inedible! I took the plate with the batter back to the counter and was confronted by several members of staff telling me how good their food was. It was NOT. Even with the evidence clear on the plate they were rude and aggressive! I was told I should have taken it back straight away without cutting up the fish!! Disgusting behaviour displayed by the staff members. I had to leave without eating lunch and with the dreadful behaviour of the staff. Training wouldn’t go amiss here. Also a tray with dirty cups on was on the table and when the”food” was bought to the table the staff member left it there. Not a good experience and no refund offered. Shocking.

Fabulous Xmas lunch here today. Generous portions with all the trimmings & extra gravy too !

What have you done? We are regulars all year but the latest changes are dreadful. Why is the main seating area now dog friendly instead of the smaller area? Weaving between the tables without tripping over dogs is dangerous, to say nothing of the hygiene issue. Tumblers now cheap plastic instead of glass and many more downgrading issues. Thank goodness the food and drinks are good, if a little overpriced.

I arrived for afternoon high tea with my elderly in-laws, on being shown to our table we were shocked to be seated in the dog area of the restaurant. We enjoyed the high tea despite being surrounded by dogs. However when we paid the bill we mentioned the problem to be told by the manager that we should have requested a table in the non-dog area of the restaurant when booking. I along with my in-laws adore dogs and have many dogs in our extended family but don’t expect to be surrounded by them whilst eating afternoon tea, furthermore don’t feel we that should need to mention on booking that we don’t want to eat in a dog area. I would assume the non-dog area would automatically be the first choice. When did dogs become more important than paying customers.

Met up with friends for drinks and cake at the Lavender lounge the restaurant at Norfolk lavender. We sat outside under the shade of the trees by the chalk river. The cakes were okay but felt the drinks were small especially the hot chocolate that was nowhere near a full cup. The meals we saw being served to others looked good.

Good quiche, sausage rolls, lavender cake and lavender scones 😍

Underwhelming. A touristy place with at best average food at touristy prices. I was disappointed.

Lovely dog friendly cafe. Good food with decent sized portions. Friendly and helpful staff. Table service would have been preferable to queuing up at the counter.

Nice place to eat after a visit to the Lavender farm. The staff were polite and friendly, the children's meal were plentiful and the fish and chips were the best I had in a while ( and that's from someone up north) - fresh fish, batter were cooked to perfection and enough to fill you up. Not cheap but the food says it all!

Food wise, dreadful. Everything came out of a packet and was clearly shop-bought. Waffles were terrible, probably bought from Lidl down the road. This cafe is the equivalent of a motorway service station. Coffee came out of a machine meaning you could not have any alternative milks. Full English was small and disappointing, very basic and all out of the freezer except the egg. Cheap silverware and trays that were dirty, and exceptionally long queues.

Tea cup was dirty had a brown tea stain around the middle when asked for a clean cup, instead of I’m sorry here is a clean one, got the reply it’s not dirty only stained!!

I had the best fish and chips I've ever had here. The batter was perfectly light, crispy and tasty. The fish was perfectly cooked and moist and flaky. The chips were thick cut, crispy on the outside and fluffy inside. I had mushy peas too. I would have preferred less mint in them but that doesn't take away from the fish and chips. I would definitely recommend

After a visit to Norfolk lavender we stopped for lunch. So I want to say the staff were very nice. I made them aware my mum has a dairy allergy and asked the till staff to ask the chef what the options are for food. I was told the chef is happy to do few options but the fish and chips sounded really good so it was unbattered fresh fish which I ordered. Unfortunately there was a few issues. There was no dairy free alternatives so they served dairy milk despite being told. Luckily it wasn't drank by my mum. Then the food comes out and it's battered fish with buttered bread and dairy sauce. I told the waitress and she did apologise coming back with a drink to apologise while the chef made another. But again brung dairy milk! The staff were nice but did lack basic listening skills. The ploughman's which I had was very nice. The lavender tea also.

Tasty veggie burger with chips from the takeaway menu and a nice sweet salsa, only £5.95 and freshly made! Beautiful spot to stop off and enjoy the lavender, garden and clean toilets! Friendly staff too!

It was so lovely, the staff are very helpful. I needed a plug socket near my table to charge my laptop for a meeting and they were very accommodating and even brought my tea to the table! fantastic staff and service!

Very friendly and attentive service - good quality food @ reasonable price - possibly the best GLUTEN FREE selection I’ve seen in a long time (well done!!!) - relaxed atmosphere even on a very wet Bank Holiday - very clean with tables being cleared, wiped & floor swept very thoroughly & quickly - all in all a very enjoyable experience - thank you!

Lovely staff, lovely grub. bosh

Visited the restaurant for Sunday lunch and chose the Roast chicken and veg. The food itself was very nice and we found all the the staff quite pleasant. The big bonus for us was being able to take our dog inside the restaurant as they now have a separate area for diners to have their dogs with them so will definitely be back!

The full English is £10.50 and for that you would expect exceptional. But it’s only a 5/10 I asked to swop mushrooms and tomatoes but they don’t swop despite allergies. Coffee is just from a machine and is mediocre but charged at costa prices for small cup, so Costa would be cheaper! Mushroom Benedict had about two dessert spoons of sauce. A very very disappointing experience and one not to be repeated.

After coming here for over 10 years we were very disappointed to find that the Barista coffee machine has been replaced by a push button coffee maker. Not a good move. Flat Whites were weak and we may as well have had an americano with milk for the same taste. No skill or service put into making the coffee. Also over priced. The cafe was chilly and we had to keep our coats on inside. One improvement is that dogs are now allowed in an area of the cafe. Would not bother patronising again due to the sub-standard coffee and overpricing.

No lavender scones what we came for as we’d had them before here but the service was terrible the lady on the till shoutingyour in the wrong then not a smile out of here , the grounds are lovely though even out of season

Hubby and I called into the lounge today for Sunday Lunch as it is now back on the Menu , well wasn’t disappointed it was lovely both had the pork and no complaints from hubby he can be very fussy with his veg and meat but both throughly enjoyed will be going again , the staff are all very friendly

Attended today, not very busy, breakfast finished at 11:30 but asked for beans on toast for our 4yo who has special needs and a rare genetic condition and said she was a little fussy, waitress asked the chef which we saw and chef straight out said no, they sell beans as a side so wouldn’t take much to put on a piece of toast, very unaccommodating and unhelpful! We ended up with a bread roll and side of beans! They have to toast tea cakes, they sell bread as sandwiches so really not very good. They need more lighter options for kids who don’t want a full meal and aren’t a fan of sandwiches.

Only came here for food so don't know about the rest of the place but it was nice. Plenty of outdoor seating where dogs are allowed so that was a bonus. Didn't have first choice of food but had a quiche that was beautifully done...

Thursday 8th September 2022, after strolling round the lavender gardens and shopping in The Garden & Mill shops, we were by now in need of refreshments. We went to ‘The Lavender Lounge’ where we partook of drinks and cakes. Jackie had a pot of Earl...

Visited Norfolk lavender for an afternoon tea. Have been before and revisited as found it very enjoyable the first and second time. Nice food and atmosphere. Just would of liked more drinks but didn’t get offered anymore

Popped in for a coffee morning and had a lovely view of the river, felt very scenic and peaceful. Staff were friendly and couldn't be more helpful 10/10. Will deffo be returning!

Afternoon tea a disaster. 40 minutes plus wait. Poor choice of offerings. Asked for a reduction in the bill and was doubted that our 40 minutes wait was true. Even asked to move as they were sweeping up around us.

Came in mid week for a snack with the family, was served by the blonde girl behind the counter, very friendly. Had some of the sandwiches and sausage rolls, very tasty, good homemade fare. Lovely stop for lunch and also good mini zoo next door...

We went for coffee and a snack what a huge disappointment it was, the coffee was not hot the girl behind the desk was shrugging her shoulders when I was trying to ask her questions her customer service was diabolical sipping her drink when something...

Lovely place let down by unusually high priced drinks. If you're wanting a tea and scone you're fine. But a "large" pepsi max was post mix, almost £2.95, and was no bigger than a 330ml can. Which would currently costs no more that 42p. I wouldn't consider that a large, and certainly would say that was proportionally priced. Everyone is in business to make a profit and they should be able to make some money, but I feel that this is highly disproportionate.

Lovely food in a lovely location. Free parking, so a great place to pop in for lunch or a coffee.

What a shame as we came back to get a large coffee that we usually get. We found that this wasn’t possible due to a change with coffee machines. Now the only coffees are regular, out of an instant machine and not as hot and...

Had a bit of confusion at the start, but got things sorted quickly. My wife and mother-in-law had a lovely afternoon tea while I had a burger and chips. The lavender ice cream was a dream.

Wouldn't recommend says it's a pub on Google but it's only a garden center

Marvellous. Gluten free Gem. Chose to eat here at lunchtime as they offered more choice for GF than local pubs and restaurants. The place is a credit to the staff.

Great breakfast served very quickly, beautiful setting and staff couldn’t be more helpful. Well worth a visit🙂👍🏻

We visited with a large pre booked group for afternoon tea. Only a very few sandwiches ( about one round each) consisting of 3 different fillings 1) two slices of cucumber, 2) Egg, 3) Ham. We were allowed one of each. Tea was served from...

Lovely day out . Great gift shop and restaurant. Highly recommended.

Visited this week. What were previously lovely, tasty, well presented, fresh plated sandwiches accompanied with crisps & salad garnish have now been replaced with a boxed version sandwich only (garage, supermarket style). Only 3 bog standard choices which looked bland and red onion marmalade dried...

We used to go here during the 'Eat out to Help Out' but decided a return visit was called for, even though the food now seems pretty expensive and one of the best options - pancakes - they don't do any more. Biggest problem was...

Being local people, we often pop in for a bite to eat. On Easter Monday, we sat outside and had coffee and cake. Glorious weather and see that new seating has recently been put in. It is lovely if yiu chose to sit on the...

Disappointed to see they have gone to pre-packed sandwiches. Expensive, no plate so just like a pre-packed sarnie from your local supermarket. Soggy filling and no longer served with a side salad. £5 for a cheap quality packed sarnie! Extortionate. Also had the seafood basket...

There were a niggles due to card payment new system staff were very professional polite and worked hard to fix the situation. I know they have regular patrons often elderly and make there visit accessible . The food was lovely 😍 Lucky to have this...

Great food ,home cooked and very reasonable price.

Great Service from the two ladies at the service till taking orders, the lady the brought the meals to the table was equally as pleasant. We waited while a lady cleaned the table before she would let us sit down, GREAT again. Pensioners portions were...

A must for the area even in the winter they have a cafe and garden center to keep you busy with a good gift shop

We popped in here with our family for lunch, The food was lovely and the staff couldn’t be more welcoming.

Whilst I often have a coffee at the Lavender Lounge, I haven't eaten there for a while. Knowing that they have just reintroduced a Sunday Roast to the Menu, my partner and I decided to have our lunch there. The pork was succulent and tender...

I hate hate hate having to leave a negative review for any business, particularly a local non- chain one but sometimes one has to. My wife and I went for a coffee. The floor markings are well signed for COVID-19 safe distancing. The hot plate...

Afternoon tea was lovely, sandwiches were very fresh and the warm scones were some of the best I have tasted. This was a gift and good value for money. It is a pity the staff are so indifferent. My friend had a pot of tea...

Our first time since Covid shut down. Today 1st Nov 2021 Great Fish & Chips .peas, bread roll, Pot tea, we had the pensioners portion . The cod was cooked perfectly Batter was light and well fried, chips were chunky no oil showing on the...

For the past two years we have thoroughly enjoyed having our weekend coffee here. Lately though we have noticed that the standards are slipping. I have so many Flat whites this one is not looks like one of them . The girl was reluctant to help me

Visited several times in the past and decided have breakfast here today. Since our last visit the overall experience has gone downhill. The menu is significantly reduced and in spite of this some breakfast items where unavailable. The food was OK but not what we...

Really lovely lunch at the Lavender Farm. Staff were very friendly and efficient in all areas (Shops/restaurant). Good prices. Clean and tidy. Covid friendly Thank you

Two speeds. Slow and dead slow. Longest wait for coffees. Staff all busy joking with one another, texting and looking at stuff on phones. Customers can clearly rot.

We booked an afternoon cream tea and was very pleasantly surprised. There was a choice of three varieties of sandwiches, warm fruit scones and a selection of petit fours. It is very important to book 24 hours in advance of your visit where they require...

We had a light lunch at this restaurant as we didnt have much time. Self service which was well organised and food arrived promptly after about 5 minutes. Prices were reasonable and customer service was good. The readily available free tap water was good for...

Would have rated 5-star had the cafe been dog friendly. Lovely to sit outside in the summer but we couldn't visit in the winter sadly. Lovely lunch & exceptional scones (from a scone afficianado!)

Only 3 highchairs when we went all of which were in use. OK cafe, had a jacket potato with three bean chilli, which was the only vegan option. No replacement for sour cream and needed a vegan butter/sunflower spread as was very dry. A sandwich option would be nice.

Hi I don't normally leave reviews but I thought that I really should in this case. I'd like to comment on my awful experience in the restaurant. My wife and I were not impressed by the selection of food available to purchase, my wife had...

I have had breakfast here twice this week. The staff were pleasant and the Full English was delicious. The hash browns were crispy and the rest was nicely presented. Service was very quick. It’s definitely worth a visit if you haven’t been for breakfast before.

We went to have breakfast here for the first time in about a year, they used to start breakfasts at 10 but we found out a few weeks ago that it's 9am now, so we arrived at 9 as one of us had to leave...

We had afternoon tea at the Lavender Lounge on Sunday 8th August. I booked by phone, the staff were very helpful when booking. Our daughter purchased a voucher for our Golden Wedding Anniversary almost two years ago. Due to Covid restrictions we never got round to using but the Lavender Lounge still honoured it, which was lovely. The tea was delicious, finger sandwiches, warm fruit scones with clotted cream and jam, various small cakes. And a never empty tea pot. The staff were lovely, very busy but still made time to check that we were satisfied with everything. We would recommend this place highly, but for afternoon or high tea you have to book at least 24 hours in advance. This place does get very busy, the restaurant has an extensive menu. If you manage to go there you will enjoy the experience, we did!

A variety of different food and drink on the menu suitable for all. I personally had a fruit scone and cuppa tea which where priced appropriately. Scone came with jam and cream; tea came with small biscuit. Indoor and outdoor seating available and quick service. There is also a lavender scone on the menu! Oooooooo!

OK if you want a basic sandwich or hot drink. Overall not a place I would visit again. Prices are high, staff not very interested in customers, overall they need some training and directions.

Great food. Arrived at 2.30 for a late lunch. Plenty of clear tables, comfy outside seating with cushions. Quick service with a smile and delicious food and drinks.

Was not a perfect place but for a lower price got way more food then I could eat. The cafe staff were racing around trying to cleanup so others could come in. They were ok as far as friendly but they were being run off...

We came to Norfolk Lavender Lounge and had to wait 10 minutes for a table to become available. We sat down and waited 15 minutes for someone to come over and take our order. We sat for around 40 minutes when half our order (a...

Sadly our annual visit was very disappointing today. We entered the lavender lounge gardens through the right gate so didn't see the sign that said table service only. Did track and trace etc and told the girl on door we just wanted scones and drinks....had...

Products are of good standard albeit over priced. Staff on the whole are not very helpful and abrupt / rude. They have an attitude that we somehow 'owe' them.

Under staffed. Poor organisational skills. Waited 20 minutes outside for a seat and waited 35 minutes at table waiting to order before leaving without a meal. Couldn't wait any longer.

Visited today for a coffee, which we had outside and had to wait approx 20 mins to be served. While waiting I observed the chef in the kitchen preparing food, and I wasn’t impressed. I saw him wipe excess sandwich filling onto his finger ……...

Arrive at least a week ahead of when you want to have your coffee, ideally two

Nice food and drink in a lovely place!

Visited today with a friend to visit their tearooms as it had been recommended to us as an excellent place. Firstly it was very difficult to park as I am disabled, however we did find space which was large enough to get my mobility aid...

Had a very pleasant afternoon enjoying the high tea for two that a friend had booked for me for a birthday treat.the food was delicious and the staff extremely friendly even though they were very busy.would definitely recommend

Had booked a table in advance which was ready when we arrived. However, it was quite a long wait for everything else. Was around 15 minutes before anybody came to take our order and after we had finished eating was quite difficult to find somebody...