Based on 4.390 opinions finded in 2 websites
Based on 4.390 opinions finded in 2 websites
Opinions
Service was great by Adam at the bar Food excellent
Cooch . 2025-05-29
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Lovely atmosphere and lovely service I had Adam and his service was amazing tnamk you for making my family comfy
Triplet mom Plus 1 . 2025-05-29
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Came for a for a dinner and it was amazing lovely atmosphere and the service was spot on
Lacey Wilson . 2025-05-29
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Lovely food, but by far amazing service. Kind and very accommodating with my food allergies. Great waiters!
Kayleigh Ashford-thorpe . 2025-05-29
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Came for a meal and was served by Josh, amazing service and a beautiful meal. Would highly reccomend!
Sophie Bolton . 2025-05-29
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The service from Adam today was excellent and he accommodated our requests when ordering our food. The lunch menu food itself was lovely and the whole atmosphere was pleasant enough for us to enjoy. Many thanks
Jessica Holdham . 2025-05-29
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Fantastic food and really good service from Adam who was so helpful and really friendly Would recommend the baconater burger
Hannah McLaughlin . 2025-05-28
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Lovely people. Kept checking I was alright and really chatty. Micki was incredible along with Kelly. Absolute pleasure...
Jamie Richards . 2025-05-27
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We have just left following an absolutely amazing family meal. We were served by Kelly, who was extremely friendly, attentive and hospitable. Luckily we had booked as there was a large group of us, and they were very busy so I recommend booking. All the food was delicious, as ordered and arrived very hot. Compliments to all the staff working today, but especially Kelly.
George Soars . 2025-05-27
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Kelly the manager is a miracle worker! Managed to fit us in for my moms birthday meal (didn’t pre book) Friendly atmosphere and excellent service!
Jodie Simons . 2025-05-27
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Disgusting 🫣 got to the front door before they even opened to be told cant accommodate 10 of us as they have one member of staff on. Appalling being a bank holiday. Shame on you to turn hungry kids away. How can they turn us away when was nobody in there? Place had just opened. Other people were also turning away. AVOID THIS PLACE!! OR ENJOY YOUR LONG WAIT ON FOOD. If could of left no stars I would of.
Bev Jones . 2025-05-26
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Lousy waited over 15 minutes with no acknowledgement, the manager and one waitress were too busy chatting to another member of staff not more than 6 feet away from me, other members of sta ff walked past me ignoring me. I gave it another ten minutes and gave up
Ian Willetts . 2025-05-25
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We have a breakfast once a week before work. Gail is always very welcoming and attentive to our needs. Food and services perfect. Fully recommend
Julie Molloy . 2025-05-23
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Gail was fantastic with service gave my little lad some sweets as it was his birthday
Joe Alexander . 2025-05-15
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Had dinner and breakfast here. Both lovely. Nic, Tyler, Adam and Kelly were all amazing and looked after us. Will definitely be coming back soon.
George Thimbledon . 2025-05-13
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I waited at the entrance by the wait here sign. Three members of staff walked past me without acknowledgment so i asked the fourth person for a table and he said in a minute. I was asked if i had a booking and i said no and he said the restaurant was fully booked but i observed it was only one third full at that point so he told me to sit in the bar. I queried this but he said every restaurant table was booked. I sat in the bar and ordered food. The food arrived which was a dried out chicken breast and a small rack of ribs for £19. My wife’s rib eye arrived which was ok for £20 but with the smallest portions of peas and chips. Waiting time was 30mins. When we left the restaurant was still only one third full with ample empty seats available which was the same as when we arrived. I wont be returning.
Mark S . 2025-05-05
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Food was over cooked, my chicken schnitzel was dripping with oil and cooked so hard I could not cut it let alone eat it, their was no cutlery and I had to ask at the bar for some. Never use beefeater again as this seems to be a common issue at all their outlets, over priced and over cooked. Not surprised that I didn't need a booking and that the place was empty as I can get better fast food for less money across the road.
Gibbs . 2025-05-05
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Disgraceful service! On arrival, we was told half the menu was unavailable. It then took 15 minutes to come and order drinks. We then waited a further 15 minutes for them to NOT arrive. After asking where they were, we were told the waitress was outside and that she had only put 1 drink on the system, between the four of us (and it was the wrong drink anyway). Had to re-order, and again, did not arrive. By this point, we had got up to leave. No apology from the manager. AVOID AT ALL COSTS!
Rosie . 2025-05-04
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Really like this place. It's just good food, and some nice place to eat. Without the ridiculous prices
Adam Hodgetts . 2025-05-01
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Lovely place with excellent food and polite staff members
Seth Asare . 2025-04-26
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We would like to express our sincere gratitude to Emma and Evie for making our lunchtime group booking an extremely enjoyable experience. They were welcoming and worked tirelessly in their efforts in meeting the varying dining requirements of nineteen elderly diners for lunch. The standard of food was good and the service by Emma and Evie was excellent. Thank you both for an enjoyable lunch.
itchicooPark . 2025-04-24
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Lovely atmosphere and very friendly staff. Food is great and affordable. Would definitely visit again
Marina Rangelova . 2025-04-23
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Another great visit to the Beefeater, great and quick service. Nicki looked after us so Brilliantly and was really friendly. Great visit
Adam K . 2025-04-23
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Food delicious. Customers' service is brilliant and atmosphere friendly, we visit again.
Bubu Menes . 2025-04-23
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The food was amazing, and the staff were very friendly and very hands on with my allergies
Gemma Barton . 2025-04-22
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food was nice, great greeting on the door. whole place felt festive and friendly.
Sinead Kyte . 2025-04-22
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Had a lovely breakfast with family x josh was very polite and helpful
Sheena Barton . 2025-04-22
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Had Sunday lunch here, fantastic service as always. Food exceptional, special mention this time has to be to Josh and Alex, but to be fair the food here is always to an exceptional high standard and the who team are just amazing
Peter quinney . 2025-04-21
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The foods nice when we ordered the food it came ok but when we ordered the desserts and it took them an hour before they got it to our table and when we got in they told us where to sit when there was loads of tables free and we asked for a bill and they Ignored us and they were just chatting wile one women was carrying the team.
Morgan Jackson . 2025-04-19
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Had the best steak ever, served by Nicki had the best time cancelled where we were going to go back. Great pub bth Josh what a duty manager, he is the best
Peter q . 2025-04-16
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The buffet breakfast is so amazing
jo smith . 2025-04-16
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Great service from the team there! Chris, Zander and Emma looked after us great and were very attentive!
Graeme Kennedy . 2025-04-13
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Went for the buffet breakfast and everything i put on my plate was cold. Really disappointing and the toast never seems to come out toasted. Has been the same 3 times now takes forever to toast hardly at all. I had to go and get breakfast some else.after very disappointing 😞
Amy Nightingale . 2025-04-10
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Unfortunately we were placed next to the kitchen so we heard all the noises of crockery, cutlery and glasses being hit together or moved. We could also hear the staff talking with the kitchen about their plans during free time. The was no fresh air in the restaurant and it felt a little stale and claustrophobic owing to this. The food was standard. Some hot items had dried out due to being on the hot plate for a while. The service was good and the staff attentive. For the price and the target market they deliver what is expected.
Tim Freeman . 2025-04-08
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Lovely meal and atmosphere and Chris was very helpful. Would definitely visit again.
Emma Shelton . 2025-04-07
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Not a good first impression to be waiting for several minutes to be seated. Felt rushed from the start, even though the place was half empty. Informed on seating all the dishes not available - there were about 7 of them, but the staff rattled off the list so quickly, I couldn't tell you what they were. Then they didn't stock ginger beer. Menu was mediocre. As a vegetarian, there wasn't a huge choice. The veggie lasagne was nuked to oblivion and tiny, a reasonable chopped salad and a finger of garlic bread. My desert was better, but pricey. Really poor value, pushy staff and not great food.Not impressed.
Chrissie Harris . 2025-04-05
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Excellent food, fantastic, attentive service. Wonderful atmosphere and sufficient parking with validation.
Skye Hickey . 2025-04-03
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Stayed two nights in the Premier next door. Had a delicious steak on the first night and fish and chips on the second. The restaurant is dated and the loos could do with a refurb too! Service was quite slow. It wasn't however a bad experience. I visited with colleagues and we all had a good time.
catt 3553 . 2025-04-01
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We went on Mothers day 2025, my first mother's day and the service and food were amazing!!!! We were not rushed every need was catered too. Poppy our server was absolutely incredible. Thankyou!!!!!
Chelsey Adams . 2025-03-31
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Lovely Mothers day meal with family. Great service and friendly staff would recommend highly.
Louise Salmon . 2025-03-30
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Nice pub shame about the gents smells strongly of piss doors on the toilets don't lock tiles missing had a lovely breakfast until I went to the toilet come on guys we're not in the 80's now expect better than this
Chris Rogers . 2025-03-29
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I went to breakfast with my mums and the service was fantastic. Chris the manager was very accommodating. Will be going back again.
amelia sollis . 2025-03-28
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Food lovely. Chris was very helpful even putting our toast in for us while we collected our breakfast. Would definitely come again.
Matthew Vaughan . 2025-03-24
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Food great lovely breakfast Special thanks to Chris, very helpful and even put our toast in while we waited for breakfast Lovely service will visit again
Becky . 2025-03-24
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Food was good service was great. although we stayed two nights and they state online they close at 11pm on saturdays, but they closed the bar at 9pm. Then on sundays it’s meant to stay open until 10:30pm, annd they close at 8:15pm. doesn’t make any sense why they would have it advertised online if they aren’t opened.
Nia Bartram . 2025-03-23
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Excellent service. Always friendly. Chris at front of house is always helpful and accommodating. Chris the chef is always helpful with cooking us poached eggs and nothing is too much trouble for the staff here.
tff mom . 2025-03-21
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Decent food great staffvery helpful. Little bit chilly in there
Elaine Leverton . 2025-03-17
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Went for Sunday lunch at 2 but they had ran out. Had steak instead food was cold, steak over cooked ,£5 for 2prawns with garlic on,took an hour for food to come beer battered onion rings were in breadcrumbs … won’t be going back
Tracey Patterson . 2025-03-16
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Had dinner here as a group with work colleagues whilst staying nearby for a work conference. The staff were friendly and helpful but the food took ages to come out. And they accept blue light which was great! The food was decent quality and tasty; however I found my chips to be only just warm and the chicken was overcooked (but tasted good!) The pub is clean and presented well and conveniently situated near to main routes to Birmingham, nearby towns and retail parks which we took advantage of. If the annual conference is in Birmingham next year I would eat here again.
Tracey B . 2025-03-16
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We had booked, the pub was quiet, not many eating, ordered drinks, ordered starters and mains.. 45 min later starters arrived, I asked for the drinks too.. they arrived..starters were cleared we waited another 30 mins, the mains arrived brought by the chef and he was very polite and switched on, food was OK, but the service was so slow, I could understand if it was busy, but it wasn't. . Won't be going back
David D . 2025-03-16
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My partner and I thought that Beefeater would be a better, more upmarket dining experience than the usual Wetherspoons one we're used to. How wrong we were. I had the Fish and Chips. The fish was small and the number of chips was a paltry ten. My partner had the Chicken and Rib Combo. The chicken portion was small, dry and flavourless. The ribs were average and the accompanying salad was limp and looked old. On the plus side, the environment was pleasant and the staff were nice enough. However, we still left disappointed and unsatisfied. For the price we paid, we'd have gotten better (plus drinks) at Spoons for half the price. Live and learn.
Peter Shilton . 2025-03-15
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Not a bad little joint pal. Located next to the premier inn near the tamworth castle 🏰 popped in for a little light bite for me lunch pal. Went with the unlimited coke zero refills and at £3.70 I made sure I got my monies worth pal and had 3 of them bad boys! Wasn't feeling too peckish today so we just shared 4 starters, went with the nachos, flatbread and 2 plates of like chip things that came with a Barby dip! Polished the lot off then checked out the ode lavatory......not bad pal all in all gets a decent 5 stars 🌟 from me 🌞
Martin Weir . 2025-03-09
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Great service from Nicky. Food was very nice. Will definitely go back.
the g man . 2025-03-05
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Olivia our server was extremely polite, knowledgeable and friendly.
Terry Powell . 2025-03-02
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Very nice meal. Good choices and great deals on lunchtime food. Staff friendly and helpful. Tiny bit slow to get us seated, but all good after that. Poor choice of gluten free desserts so we didn't have one, room for improvement on that please!!
Alison D . 2025-03-02
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Called in for food while staying at the Premier Inn. Great welcome and good food. All the staff (Claire, Chris, Adam and Xander were a credit to the organisation. They all made time to chat and made what would have been a very quiet evening great fun. Thank you to everyone!
nurse46_11 . 2025-03-02
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We drop in to the Ladybridge today without booking, the welcome was friendly and warm. A perfect table was given, as I needed an accessible seating. Our server, Olivia was happy and friendly, wonderful with my granddaughter, nothing was too much trouble. Food was delicious, my steak was cooked to perfect and very tasty. My granddaughter ate all her food and looked her sausages, and good vegan choices for my daughter, even a delicious pudding. Great atmosphere, well done.
Jules . 2025-03-02
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Friendly and quick service, pleasant staff even though the restaurant was busy they were never too busy to accommodate our needs or requests.
Matt H . 2025-03-01
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Had a lovely evening with good friends. Food was nice. Service was excellent and Olivia was friendly and efficient. All round good evening
Julie S . 2025-02-27
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Atrocious Customer Service - Ill never go back. Had a Booking/Reservation for a Birthday party/dinner, only to be told on arrival they have NO booking and asked to see my reservation confirmation. Having produced my reservation, I was then told "Sorry but we can't accommodate you". After I said I wasn't happy and we had driven from Nottingham to meet friends, we was offered a complimentary drink if we was prepared to sit at the bar for at least an hour and a half, and they should be able to seat us then! I reported to customer services and their response was equally empathetic and more concerned about how they have past my feedback on. Total waist of time.
Evander Solutions A Bonner . 2025-02-27
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Absolutely love here for breakfast so affordable and really tasty. Lots to offer and the staff are always on hand to help with any additional requests. Been twice this week and Nicola has gone above and beyond. Also the other lady and a young lad were super friendly and helpful on each occasion too. Would highly recommend
Kerrie Purcell . 2025-02-26
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We went on a Sunday lunch time. At 2:45 they had run out of all Sunday lunch options, service was very slow. Waited an hour for food, which was ok, but portions were a little on the small side. Plenty of empty tables yet they turned away the family in front of us. Fortunately we'd booked in advance, but it still seemed strange to turn people away. Maybe short staffed? Parking validation is required and there are a couple of chargers for electric vehicles. Blue Light Card holders get 25% off their food bill (QR code required)
Mark Turner . 2025-02-24
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I speak with a strong Liverpool accent. This is important. Would give 0 if I could. Walked in on Saturday night busy enough. Expected a wait, seen to by a smaller middle aged lady with a brown bob. Asked for a table for 3 and a highchair at the end. Told ‘cant but can have table in bar order at the bar’ and dismissed. Immediately felt off, we sat behind where they welcome bookings; I had to get up and asked for menus and said woman glaring at me whilst I retrieved them. A lady came in a few moments later with the exact same seating requirements with no booking (same as us) and she spoke in the local native accent. She was welcomed with open arms and directed to a table with table service, menus and personally taken by this lady. This lady is a total discredit to your company; I work high up in food retail and know for a fact I was discriminated against over my accent. It’s a shame really as she’s giving beefeater a terrible name, especially when a massive theme park is no more than 10 mins away welcoming all different kinds of people from across the UK. Tourists to the area, avoid this place.
Callum Ashton . 2025-02-22
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Friendly Service, great food, highly recommended.
SIMON WALL . 2025-02-21
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For the third time in as many weeks, there's no food being served in the bar area (9 people here as I write mid week) and the restaurant is running at reduced capacity and appears to be less than half full. It's a shame as we like coming here but alas we need to find somewhere else. We'll still pop in for a drink, but can't rely on being able to eat here. When we have managed to eat here, the food and service are great, so appears to be a management issue rather than staff.
Shane Strong . 2025-02-19
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Xander looked after us really well and coped with the numbers (we were a party of 17 on valentine's night), what a star!
Dik Langan . 2025-02-15
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Lovely food and very attentive waiter service from Xander. Thank you ❤️
leanne sandford . 2025-02-15
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It was very professional and great service
Shane Allingham . 2025-02-14
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We are always welcomed for breakfast with a smile. We are known now because we go regularly. The food is always good and if you have a special preference then the chef will accommodate you.
Sue Taylor . 2025-02-14
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Great service by Olivia; friendly, professional & so polite. No extra request was too much trouble
Karen Markey . 2025-02-05
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Food is ok, service is ok. Meals are usually fine when they arrive and if it is what you have ordered which is again down to staff. Had to go to the grill to get a table. Staff chat regularly by a till rather than wait on tables, plates not cleared, no one seems organised.
Jamie Proctor . 2025-02-05
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Went with son and grandchildren for dinner. Had particularly good fish and triple cooked chips. Sons vegetarian burger was good. Both littles ate EVERYTHING on their plates! This says a lot. Service was very good without being too intrusive. Only reason I didn't rate higher is the place is very dated and tired, a bit dark really.
Gillian Christie . 2025-02-01
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Convenient restaurant while staying at adjacent Premier Inn. Usual Beefeater fare which was good value when used with Meerkat meal deal. Great service from Niki. She was attentive and friendly.
Stephen Parnell . 2025-01-31
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Went for breakfast on a Sat morning at 9am and had a great experience Nicola & Gale were amazing really looked after us - food great service even greater - deffo will return - highly recommend
Robert Bowker . 2025-01-25
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Lovely meal and the service was great. Niki looked after us very well. Well done Ladybridge.
garry kain . 2025-01-21
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Lovely meal, fabulous service by Claire.
Dominic Cusack . 2025-01-19
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Came out for a Sunday lunch 6 off us. They had run out of 6-7 items from the menu. Ribs/ sirloin/ ribeye . To mention a few . However Olivia made our experience all the better, very helpful, very attentive, very polite.
Craig Pollard . 2025-01-19
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We had a lovely meal (mixed grills and gammon steak) which was served quickly and superb service from our waitress, Claire.
Glen Brown . 2025-01-19
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Had lovely meal here. Claire our server,very polite and friendly
Penny Thorneycroft . 2025-01-19
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Thanks Olaf for looking after us
Mrs Popr . 2025-01-19
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Great service from Olaf, very friendly and polite. Food was lovely Would recommend
Rachel Arnold . 2025-01-19
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Very cold had to sit with my coat on
Kelly Porter . 2025-01-14
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We booked a table for 19 of us for my 50th birthday celebration. Most of us all had the Sunday roasts which were amazing value for money. The staff was absolutely amazing and couldn't do enough for us. Thank you so much for my gift of a small bottle of prosecco. That was such a lovely thing to do. Everyone commented on how nice the food was and plenty of it. We added the £1.49 extras which ment we had unlimited roast potatoes and yorkies.. if your thinking of booking to go here for food I would definitely recommend. Thank you so much for making it a special afternoon. We will definitely be back again.
Michelle Gould . 2025-01-12
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Food is excellent including choice. Steak Diane sauce with steak was delicious. Nicely coked Salmon. Staff attentive and service good. Chris ensured overall service was very good which we appreciated.
Gewdney Storrod . 2025-01-12
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Great food great service from chris and olaf many thanks great atmosphere. Good location to us locally so will be returning soon
Ian A . 2025-01-11
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Food good, comfortable atmosphere and very kind gentleman called Chris who served. Will come again soon. Prices good, and kind staff.
Megan B . 2025-01-11
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We stopped here for dinner one evening and breakfast the next. Dinner was pretty good, with great service provided by Xander. He was friendly and made us feel like nothing was too much trouble. Breakfast was good, but we were the only ones in there for a while and it felt a bit eerie.
Philip H . 2025-01-09
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I got to visit this restaurant for breakfast. It was a beautiful venue inside offering a truly fantastic buffet breakfast. The food was well cooked, tasted great and as a customer, we were well looked after. It was a great to visit and look forward to returning
Steven Alexander Simmonds . 2025-01-04
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We got invited in friendly by the front of house gave us a hat for our 3 year old, got told Adam will be taking our order but after looking around and waiting 20mins for Adam to take our order we left. The staffs only priority seemed to be clearing up for the night even though it was only just gone 8pm on a Saturday evening.
Roy Ulliott . 2025-01-04
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Christmas Day dinner 2024 for five. Great service but food not up to standard.Beefslices too raw,cold and rubbery,looked like they had been reheated on a grill. Will not be returning , £300 should have been better quality.
Bob Thornton . 2025-01-03
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Food is way over priced for what you get and it was freezing had to keep my coat on to eat my food, service is good and food came out quickly
Rachel parkes . 2025-01-03
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Fantastic food as always, made extra special by the fantastic service of Rachel. Everytime she is so friendly and informative. High standards as usual expected, and as always exceeded
Peter q . 2024-12-29
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Had Christmas dinner on Boxing Day here. Absolutely lovely meal for 5 people. We all eaten at the same time food was hot and absolutely delicious. Will definitely be going back very soon 🥰
Yvonne Riche . 2024-12-29
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First time I’ve had my Xmas dinner at a venue and I can say that the food was excellent Thankyou for a great 2024 Xmas lunch 👌
Andrew Barr . 2024-12-25
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Thoroughly enjoyed our Christmas dinner experience. Our waitress Emma was excellent. All round good
Peter Wood . 2024-12-25
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brilliant service very nice lovely going to come next year definitely
Maisy Bagshaw . 2024-12-25
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Very good service will definitely come next year
Dean Bagshaw . 2024-12-25
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My family and I (19 of us) had a tremendous meal, every one thoroughly enjoyed it. The members of staff who looked after us were superb they were really attentive and friendly, they deserve a special thank you. Thank you Emma, Claire and Chris
Stephen Liddiard . 2024-12-24
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Met with family here yesterday for a bite to eat. The food was lovely in all honesty, but there wasn't a lot of it. I know we brought it off the £8 section of the menu, but it was small, so please consider that if ordering off that section. They had sold out of quite a few things, which isn't surprising given the time of year. There was one conversation that a couple of tables were talking about... when asking for mayo or sauce, the bbq sauce is now chargeable?! The staff were lovely, I have eaten here before and will do in the future
Jay Lawton . 2024-12-24
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The lady that served us breakfast was very freindly and helpful 😋 big shout out to gail 🤩
Hannah Kyte . 2024-12-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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